Professional Documents
Culture Documents
Assessment Guidelines March09
Assessment Guidelines March09
Assessment Guidelines March09
assessing students
University of Plymouth
EDaLT
1/1/2009
1
Good practice in assessing students
„Students can escape bad teaching but they cannot escape
bad assessment‟ (Boud, 1995)
‘Good practice in assessing students’ has been recently updated to align with the
new Teaching and Learning Strategy and the Assessment Review action plan. This
booklet should be consulted in conjunction with ‘Designing your programme and
modules’ and the University‟s Assessment Policy (links provided at the end of
document).
It may also be used by experienced tutors who are revising their programmes and
modules or who are facing changes in the structure of courses that demand revised
approaches to assessment. The examples in this booklet may suggest useful
coping strategies that are readily adapted to different contexts.
Student learning is increasingly driven by their assignments ... in fact they may
learn little beyond the context of assignments.
Traditional assessment methods – the ubiquitous examination essay for example –
have given way to a plethora of methods which are designed to develop and test
knowledge, understanding and a wide range of skills. These are often unfamiliar to
students and require tutors to adapt their working practices.
Widening participation means that students have a variety of pre-university
academic experiences and diverse learning styles. Tutors need to be aware of the
implications for assessment.
Rising numbers of students make it difficult to provide the attention and feedback
that most tutors would like to give and yet, there are pressures to ensure that the
standards and reliability of assessment are maintained and raised.
Assessment is driven by external agendas – in particular the QAA (through its audit and
review processes, the development of a National Qualifications Framework, subject
benchmarks and a Code of Practice for assessment) has been a powerful influence.
There are also internal drivers. The University‟s assessment policy, review and action
plan, and the Teaching and Learning Strategy with its focus on learner-centred
approaches and formative assessment are obvious examples of drivers that influence
assessment practice.
2
Contents Page
2.4.3 Feedback 24
Appendices 32
3
Section One - Assessment in modules and programmes: an overview
1.1 Assessment as one element of programme and module design
Choosing how to assess students and undertaking assessment fairly are two of the most
important roles of a university tutor. However, they do not stand on their own. They are
part of the wider process of programme and module design.
Stage One
Planning assessment begins when a programme team devises the programme aims and
learning outcomes and these are incorporated into a programme specification. The
specification should have taken account of external drivers including the subject
benchmarks and any professional accreditation requirements. The range of assessment
opportunities and the rationale for including these should be clearly stated in the
programme specification as an assessment strategy. (This should include the
purposes, principles and procedure for assessments). Amongst other issues, the
assessment strategy should take into account the following:
In addition, your assessment strategy should reflect the requirements of DDA 2005 to
reduce discrimination barriers and provide equality of opportunity.
In planning an assignment you should refer back to the programme specification
to confirm that you are reflecting the assessment strategy in your plans. You
should not need to refer to the subject benchmark and other external documents –
this should already have been covered in the programme specification.
Stage Two
The programme specification informs the process of module design. Module descriptors
(Definitive Module Record - DMR) include information on the assessment elements
(coursework and examinations), the mode of assessment (essays, reports, displays etc)
and the assessment criteria (indicators of the way the assignments will be assessed).
In planning an assignment you should refer carefully to the DMR to confirm that
you are reflecting the modes of assessment and assessment criteria. You will find
that this information is repeated in the student handbook and therefore students
will already have expectations of the assessment for the module.
Stage Three
The individual tutor uses the information from stages one and two to design the
summative and formative tasks that will contribute to the assignment. At the same
time the assessment criteria should be refined so that they refer directly to the
assignment. Feedback opportunities should also be identified.
In planning the assignment build your ideas into a scheme of work and present
the students with a clear assignment brief explaining what is expected.
4
Stages and influences in the design of
programmes, learning and assessment
complete
Definitive Module Record
(DMR)
see DMR diagram and Review
and Approval Handbook
Section 5
design
teaching, learning and assessment
strategy and activities
(eg in-class, directed study or
course work)
5
from Definitive Module Record (DMR) to assessment
complete DMR
see Review and Approval
Handbook (section 5)
Programme Specification
devise
formative assessment tasks
(sub-components which mirror
assignment)
incorporate
tasks into sessions, directed study,
or course work – communicating
links to outcomes and criteria
integrate
tasks and feedback in
scheme of work
create
opportunities for
feedback to students
(self/peer/tutor/computer)
organise
sessions
with opportunities for student uses
learning/formative assessment & feedback in
feedback revision and
preparation
summative assessment
test/assignment/exam
mark or grade
6
1.2 Constructive alignment - an underpinning philosophy
„From the students‟ point of view assessment always defines the actual
curriculum‟. (Ramsden,1992)
Biggs (1999) makes it clear that assessment should be constructively aligned with the
learning outcomes, content and learning activities in a module. He describes a process
called backwash – arguing that assessment determines students‟ learning more than
the actual curriculum. If students focus their learning effort on their assignments then, we
should design these to genuinely capture the types of learning we want to see
happening.
Given this information what might you do if you are designing a module? Where and
when do you „design in‟ the assessment?
Linear approach
Decide on the aims and learning outcomes for
the module
Interactive approach
Decide on aims and outcomes
As the lower diagram shows constructive alignment involves more than simply co-
ordinating the learning outcomes with the assignment. There are additional drivers that
are discussed in sections 1.3 to 1.5.
7
1.3 Assessment principles and purposes
The University has adopted nine principles to underpin assessment across all
programmes (see policy at: http://www.plymouth.ac.uk/pages/view.asp?page=8075).
How might they influence your assessment? Would you add any additional principles?
Assessment will be Do the assessment tasks actually test what you want the
valid students to know and understand?
Are all the module learning outcomes assessed in one way
or another?
The amount of Can the work be done in the time available and within
assessed work existing constraints (facilities, numbers etc.)? Are students
required will be over-assessed?
manageable Is the workload for staff achievable while maintaining
standards?
8
1.4 External assessment regulations
There are a range of external regulations that impact on the type of assessment we can
adopt in higher Education. In particular we need to take note of the following:
All credit bearing courses need to comply with the National Qualifications
Framework (QAA 2004). This defines the levels at which awards are credited and
is intended to produce comparability across the country. The University regulations
for awards and credits are guided by the NQF requirements (University academic
regulations, updated annually) and they influence flexibility in programme design.
The University has chosen to adopt the SEEC level descriptors (see page 36 of
the Assessment Policy) as the basis for defining the expectation of students
working at different levels/stages of their awards. These influence the choice of
learning outcomes and knowledge, understanding and skills assessed in a module.
Assessment criteria linked to the learning outcomes of the module. These may be
shared between modules in a programme but you will often need to „customise‟
them for your particular assignment. More information on assessment criteria can
be found on page 15 of the University‟s Assessment Policy.
9
Section Two Assessment in practice
This section will take you through the process of devising assessment tasks, introducing
them to students, marking work and providing feedback.
Assessment has become a hurdle when – in an ideal world - it should focus and
motivate. Assignments should be part of a learning process, not about catching students
out on what they don't know and can't do. Let‟s find out what they can do. This involves
careful thought about the nature of the assignments we devise.
Writing learning outcomes is covered in the companion to this booklet – „Designing your
programme and modules‟. However, it is important that assessment tasks are devised to
link to the level and wording of the outcomes. One important aspect of this is to find the
right words to define exactly what students should do (it is important to share the
meaning of the words with students as well). The words included below are derived from
Bloom‟s Taxonomy (1956).
Knowledge
describe, recall, define, state, recognise, name, list, underline, reproduce, measure,
write, label, identify, acquire, record
Understanding Comprehension
comprehend, understand, draw, interpolate, extrapolate, predict, have insight into,
translate, give examples of…
Application
apply, show, demonstrate, perform, use, relate, develop, transfer, infer, construct,
translate, illustrate, experiment, refine
Analysis
analyse, identify, detect, distinguish, separate, compare, categorise, investigate,
seek out, explore
Synthesis
combine, restate, summarise, précis, generalise, conclude, derive, organise, design,
deduce, classify, formulate, propose, visualise, solve, realise
Evaluation
evaluate, judge, decide, argue, choose, recommend, critically analyse, select,
defend, assess, self assess, hypothesise, review
Skills
communicate, present, work in team, debate, collaborate, negotiate, reflect on,
assess, resolve, plan, perform
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2.1.3 Devising appropriate assessment criteria
Using assessment criteria implies that criterion referencing rather than norm referencing
is being adopted for assessment. It is important to distinguish between the two. Moon
(2002) suggests that „in a criterion referencing system, the judgement of the learner‟s
work is made on the basis of its quality in relation to pre-defined criteria while a norm
referencing system is based on a pre arranged distribution of grades‟. The other
important difference is that norm referencing involves judging work by comparison
between individuals while criterion referencing should (but does not always) involve
judgements being made independently about each individual (Biggs, 1999; Race, 2001)
There are two types of assessment criteria used widely in higher education: grade
criteria (see Insight 2, page 12 of the Assessment Policy) and threshold criteria (see
Insight 3, page 13 of the Assessment Policy). There are many ways of writing
assessment criteria and these are often linked to traditions in the subject or discipline. A
thorough discussion of the issues and plenty of good examples of both grade and
threshold criteria can be found in Jenny Moon‟s Module and Programme Development
Handbook (2002).
The most effective way of stimulating interest in assessment is to offer students a wide
variety of types of assessment. This ensures that students with a diverse range of
learning styles are catered for and that accessibility is assured for students with
disabilities (see Insight 5, pages 21-23 of the Assessment Policy). Programme teams
should review, from time to time, their assessment processes and consider the value of
formal examinations, as opposed to alternative forms of assessment. The variety of
assessment methods available is enormous. Of course, not all types will suit all subjects
and it is important to evaluate the advantages and disadvantages of adopting particular
methods. The list provided overleaf separates assessment methods into a range of
different categories, and the subsequent table cites some advantages and
disadvantages of different approaches. An excellent chapter in Race (2001) provides a
very readable analysis of the top fifteen assessment methods and tips are provided on
how to avoid the most common problems with each. Use Race to help you to complete
the table on page 15.
12
Varying Assessment
Contents page from Gibbs, G., Habeshaw, S., Habeshaw, T. (1988), 53 Interesting Ways
to Assess Your Students, TES Ltd.
13
Comparison of advantages and disadvantages of different types of test
Type of Some possible advantages Some possible disadvantages
Assessment
Prepared essay Easy to set. Unreliable and time consuming to
exam Demonstrates ability to organise ideas and express them mark.
effectively. Emphasis of writing speed.
Poor coverage of syllabus.
Problem-centred Memorising less necessary. More realistic test of ability. Anxiety of situation can disrupt
or case study problem-solving skill.
exam
Short answer Broader coverage of syllabus. More reliable marking. Little opportunity to display argument or
questions originality.
Projects, Can take up too much of student's time. Objectivity in marking difficult.
dissertations & Grading almost meaningless.
thesis
Objective tests A wide range of objectives. Difficult to set to avoid ambiguous
including MCQs Broad coverage of syllabus. questions.
Objective and reliable marking. Require careful presentation to avoid
too many questions testing only recall
Precise feedback.
Provide cues that do not exist in
Computer marking possible. practice.
Oral situations, Provide direct personal contact with candidates. Lack standardisation.
eg viva or group Provide opportunity to take mitigating circumstances into Lack objectivity and reproducibility of
discussion account. results.
Provide flexibility in moving from candidate's strong points Permit favouritism and possible abuse
to weak areas. of the personal contact.
Require the candidate to formulate his/her own replies Suffer from undue influence or
without cues. irrelevant factors.
Provide opportunity to question candidate about how Suffer from undue influence of
he/she arrived at the answer. irrelevant factors.
Provide opportunity for simultaneous assessment by two Suffer from shortage of trained
examiners. examiners to administer the
Unfortunately all these advantages are rarely used in examination.
practice. Are excessively costly in terms of
professional time in relation to the
limited value of the information ii yields.
Simulated tasks Closely approximates to professional work. Careful preparation of marker's
checklist necessary.
Practicals Provide opportunity to test in a realistic setting skills Lack standardised conditions in
involving all the senses while the examiner observes and laboratory experiments using animals,
checks performance. in surveys in the community or in
Provide opportunity to confront the candidate with problems bedside examinations with patients of
he/she has not met before both in the laboratory and at the varying degree of cooperativeness.
bedside, to test his/her investigative ability as opposed to Lack objectivity and suffer from
his ability to apply ready-made "recipes". intrusion or irrelevant factors.
Provide opportunity to observe and test attitudes and Are of limited feasibility for large
responsiveness to a complex situation (video recording). groups.
Provide opportunity to test the ability to communicate under Entail difficulties in arranging for
pressure, to discriminate between important and trivial examiners to observe candidates
issues, to arrange the data in a final form. demonstrating the skills to be tested.
14
Innovative Techniques table
Group work
Computer based assessment
Case studies
Proportional marking
Peer assessment
Self assessment
Games/simulations
Posters
Diary of journal/log
Role play essays
Word constrained
assignments
Design
Open book exams
Observations
Portfolios
Project
Project exam
Lab notes
Pass/fail
traditional techniques
Standard essay
Short essay exams
Lab reports
15
2.1.5 Innovative Assessment
Self Assessment
Being able to assess themselves is an essential skill for students to develop awareness
of their own learning as well as for their future continuing professional development and
lifelong learning. It is the first step to deep learning. It needs a structure, eg cycle of
reflection (SWOTs, learning plans etc.) and should be linked to Personal Development
Planning (PDPs). You can help learners by producing self assessment sheets along with
the assignment briefing, which help them focus on the criteria and their own needs. It
could form a small input to marking once students feel convinced by the process.
Peer assessment
This process develops judgement especially of critical thinking and makes students
engage with the criteria in order to be able to allocate the marks. It is particularly
effective for presentations, performance and posters. If the criteria are negotiated with
the students it creates a feeling of ownership by the individual and the group; they
understand why the criteria are there and what they mean. They will also turn up and pay
attention to and learn from others‟ presentations. (NB SCL aims to encourage students
to learn collaboratively). You can reserve the right to insist on certain criteria if they don‟t
come up with them and you can agree that you will mark some of the aspects (eg
content) while they mark others (e.g. quality of presentation / ability to relate to
audience.)
Level implications
Use with 1st years' to develop judgement, (1st year marks don't count towards the
award); use at Level 2 with care but only use at level 3 (when marks have a large
impact on degree classification) if you have students‟ total backing.
use with postgraduate work
use formatively initially until students feel convinced of its validity.
16
A peer-assessment grid
A B C D E F G H
Criteria Weight
1
2
3
4
5
6
7
8
Total
An example of a grid which can be used by each learner in a group, where they all peer-assess eight
examples of work (eg, presentations, posters) against a set of agreed criteria.
A self-assessment grid
Idiosyncratic Criteria
Total
An example of a grid which learners can use to self-assess their own work against some agreed
criteria, with space for individual learners to identify additional criteria with particular relevance to
their individual approaches to the task.
From Race.P, and Brown.S, (1991), 500 Tips for Tutors
17
Group assessment
Group work is essential to develop an understanding of and ability to work in teams. It is
a skill crucial to employment and is therefore an important element of the curriculum.
The fact that it can also help you reduce marking time is an added bonus. For example,
if you have a group of 120 students producing projects it might take you (say) 60hours to
mark them. If they do the projects in groups of four, it will take you … well not just 15
hours to mark, but closer to that. It's not a proportional reduction of time because the
projects will be larger and therefore take longer to mark and give feedback. It's easy if
students decide they want to share the marks equally between group members – but
usually they only do so once, as the better / harder working students see their marks
reduced by lazier members. Although this does reflect professional life it is generally felt
to be unfair at undergraduate level. A system to allocate marks differentially between
group members, on the basis of their input, can only be done by the group members
themselves. Ask them who contributed most to the group using a peer appraisal report –
the form below works reasonably effectively. However it must be done privately and
submitted in confidence or done in class in exam conditions. It also involves you in
translating their responses into higher or lower marks according to their contribution.
Name . . . . . . . . . . . . . . . . . . . . . . .
18
Computer Assisted Assessment (CAA) is efficient for either formative or summative
assessment, but requires considerable time to come up with an adequate range of
questions. The University has a site licence for the software "Question Mark
Perception". The student logs on at a computer terminal and completes the test on
screen.
It is excellent for formative learning as it offers instant feedback to students who can go
through the tests as often as they want.
Advantages Disadvantages
relatively wide variety of question time consuming to design good
types, including multi-media materials questions and feedback
consistent and easy to update at any needs computer for each student to
time sit at
instant feedback needs organisation
very good formative assessment as questions and the feedback
feedback is incorporated responses are harder to write
good for diagnostic tests and
focussed feedback
flexibility of
access/time/location/repetitions
can randomise question order
can be incorporated with distance
learning
saves time and paper
Types of question
See examples from Gibbs, G.. "Teaching More Students 4: Assessing More Students."
PCfC
19
Examples of types of questions for computer based assessment
Short answer
Q. Name three of the "first generation" New Towns that were designated in Great Britain
between 1946 and 1950:
1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Completion
True/False
1. Modern crofting was founded by the 1886 Crofters' Holdings Act.
TRUE/FALSE
2. The run-rig system was introduced by Jethro Tull TRUE/FALSE
3. Kelping was widely practised in the interior parts of Highland Scotland. TRUE/FALSE
Matching
Q. Match each of the writers in List Y with one of the books in List X by filling in the
boxes below the lists. Do not use any of the boxes more than once.
List X List Y
1. Towards a New Architecture A. Herman Muthesius
2. Yesterday: A Peaceful Path to B. Lewis Mumford
Real Reform C. Patrick Geddes
3. When Democracy Builds D. Frank Lloyd Wright
4. The Culture of Cities E. Ebenezer Howard
5. The English House F. Walter Gropius
G. Le Corbusier
List X 1 2 3 4 5
List Y
Multiple Choice
Q. In a test with a mean of 100 and a standard deviation of 12, a raw score of 124 is
equal to a standard score of:
A +24
B -2
C +2
D 84%
E 124%
20
Best Answer
Q. What does the term "teleological" mean when applied to the early attempts of
geographers to study the relationship between people and of the environment?
1. the view that the earth has been designed for human purposes by a supreme being
2. the argument that human beings are an integral part of their environment
3. that people are at the mercy of their physical environment
4. that people should always seek to change their environment to suit their own ends
5. that the environment
6. never changes
The above are examples of six types of question illustrated in Teaching Geography in
Higher Education (Gold et al, 1991).
One of the more frequent complaints made by students about their academic experiences
(for example in module evaluation forms) is that they are insufficiently prepared for
assessment tasks. Sometimes this means that they were given insufficient notice.
Coursework assignments should always be notified (e.g. submission dates; nature of
assignment) at the beginning of the module and the details should be distributed at least
four weeks before the submission date. For more complicated assessment students will
need much longer than four weeks. However, in most cases students are concerned that
they are being given insufficient information about the assignment to allow them to work with
confidence. This wastes time as individual students approach tutors for clarification; it also
leads to disappointing results and sometimes to student appeals.
The simplest and most effective way to provide assessment information is to use an
assessment briefing:
Produce a briefing sheet (see Insight 4, page 18 of the Assessment Policy) and hand it
out in a session. Make the assignment as clear and unambiguous as possible. Include
guidance notes about any structure or styles that should be used. Include a maximum
word count (we all work to word limits and keeping it low makes students learn to be
succinct and saves you reading time).
The better the briefing the better focused the students will be and more able to produce
what you want them to show they have learnt. This will reduce the need for lengthy
feedback and save some marking time. This is sometimes called „Front-Ending or Front-
Loading‟. It is worth explaining to students that advice or feedback delivered before or
during assessment is equally valuable for learning if followed.
Talk it through with them in a session. Anticipate the kinds of things they might get
wrong and give advice to help them avoid these pitfalls. Get them to note anything they
feel unclear about, then to discuss with one or two people around them and see if they
can sort out each other‟s queries. Allow them to ask you for any points that are still
unclear. Answer them but make it clear that that is all the advice they will get. Do not
respond to further queries in the corridor or your office or on email. There will always be
some who ask for more and more detail. This gives them an unfair advantage and eats
up your time.
21
An example of an assignment briefing template is provided below. However, before using
this template check whether there is a standard version in use in your department. This may
save you time if the departmental version includes standard information e.g. arrangements
for submission of coursework, arrangements for claiming extenuating circumstances.
Assignment Briefing
Module leader
(size/length/time limit)
(weighting)
22
There are some general assignment issues that should be raised with new students to
induct them into academic practices. The most important relates to plagiarism and other
types of academic dishonesty (see separate document, „Plagiarism: A briefing‟). It is
worth spending part of a seminar or lecture on these issues.
Inclusive assessment needs to address a number of issues including gender, race and
disability. It is now widely recognised that there may be a range of different ways of
assessing the same learning outcomes, and that there may be some benefits in
increasing the flexibility of assessment modes offered to students. When approving new
programmes, faculties are required to „consider the range of diverse learners and the
removal of barriers to equality of opportunity, as defined by legislation with particular
regard to disability, race and gender‟ (See „Approval of a New Programme‟ in the Quality
Assurance Handbook). Specific guidance with respect to disability from the Academic
Regulations Sub-Committee states that:
“In line with the positive duties required by the Disability Discrimination Act 2005 it is the
intention of the University that students should not be disadvantaged when being
assessed, whether due to a disability, impairment or other temporary injury or condition.”
It suggests that, where necessary, students should be offered one of the following
options:
a) Alternative assessment – which enables them to meet the learning outcomes via
a different approach (for example by Viva Voce rather than examination or written
assignment)
b) Modified assessment provision (MAP) – for example, extra time, separate room or
use of a computer in examinations
You are encouraged to design assessments which are inclusive wherever possible,
rather than taking a compensatory approach for individual students. Particular issues
relating to disabled students are outlined in detail in the University Assessment Policy,
pages 19-23. Further information is also available from the Academic Regulations Sub-
committee community and detailed guidance on designing inclusive assessments is
available on the SPACE project pages (Staff-Student Partnership for Assessment
Change and Evaluation): http://www.plymouth.ac.uk/pages/view.asp?page=10494
23
2.4 Marking and feedback
Marking is one of the most time consuming roles undertaken by a tutor. Try this
calculation to work out the marking load you will carry this year.
With the large number of students on many courses the implications for time taken for
marking are considerable. If you need convincing complete this exercise for a course
you deal with.
Coursework
No. of students X time taken to mark one = hours
Examination or other formal assessment
No. of students X time taken to mark one = hours
If this does not cause you to consider you assessment strategies carefully – you are
probably very lucky.
A headline in the Times Higher (28th June 2002) highlighted the results of some research
undertaken with ESRC funding. Entitled ‟ Marking under fire as essay grades exposed as
a lottery‟, it revealed that four essays were sent to 100 lecturers at 24 Universities – 50%
agreed on the marks for the essays while the rest awarded widely divergent marks. This
experiment is often tried within an institution and the marks awarded and the ranking of
assignments diverge remarkably (search the Times Higher Education archives at
http://www.timeshighereducation.co.uk/ for more recent examples).
Mark the Concorde essays (Appendix 1) with a group of colleagues to test this
idea yourselves.
2.4.3 Feedback
All learners need feedback to help them understand and improve. Thoughtfully designed
feedback can greatly enhance motivation; however, feedback is almost invariably one of
the lowest rated aspects of the National Student Survey (NSS). Ill-considered feedback
de-motivates and may result in an inappropriate focus in further work. The tone and
balance of feedback is important, and it needs to be accessible to a range of learners
(unambiguous, accessible to sensory impaired students, perhaps with bullet points, and
always in plain English). Use the „feedback sandwich‟ i.e. start with the positive (there‟s
always something); then address the problems; conclude with something encouraging.
Choosing the best way to give good and bad news is important.
Consider the Concorde essay feedback (Appendix 1) with a group of colleagues to
focus on appropriate feedback.
24
Good News Bad news
What and why? What and why?
Students need to know what they've done Students need to know what they've done
right, or well so that they'll keep on doing it wrong, or poorly, or whether they have
right or well. Also because it will make them performed in some other way which is
feel appropriately good about themselves and inappropriate within the subject. Immediately
their work, which in itself aids learning as well and always they need to know in what
as feeling good. respects their work was wrong or poor or
Students need to know why their work was inappropriate. They also need suggestions
right or good. Learners sometimes do well by on ways in which it could have been correct
accident - so tell them in what respects it was or better.
right or good. In numerical or scientific disciplines, where at
Giving good news least some of the answers to some of the
Good news needs to be: questions can be right or wrong, reasons for
clear - Don't beat about the bush. If you giving prompt and reasoned feedback on
think it was "great" or "excellent" or wrong answers include:
"admirable" or "very stimulating", then say so that learners won't repeat the specific
so. Have the courage of your convictions. error
(Don't worry about clichés!). so that they can identify the
specific - Words like "great" or "excellent" misunderstanding which led to the error
carry a strong emotional message, but
so that they can develop a new and
when the emotional buzz fades, the
correct understanding.
intellectual hunger remains. Say what,
exactly what, was good and say why it was In disciplines where answers are more likely
good. to be considered good or bad rather than
personal - Make the person feel primarily right or wrong, reasons for giving
acknowledged as an individual. This will this kind of feedback on poor answers
become easier as you get to know your include:
students. Names helps e.g. „Sarah, I to help the learner appreciate why their
thought the way you handled this was both approach or answer was inappropriate
valid and original. I particularly liked the to help them see the preferred approach
way you …‟
to help them see why the preferred
honest - Honest good news clearly
approach is preferred.
distinguishes between fact and judgement.
Giving bad news
Be clear what the nature of your good news is:
Bad news needs to be:
A numerical answer is "right" = fact. specific - Make it clear what you are
A design was undertaken "rigorously" = reacting to - which word, which idea, which
opinion, though based on clear criteria for equation; which stylistic feature. Explain in
rigour. what respects the work is wrong/ weak/
An argument was "original" = fact, at any rate inappropriate.
relative to your own current knowledge. constructive - Suggest how the work
An argument was "elegant" = opinion, or a could have been made accurate, good, to
judgement. conform to the paradigm of the subject,
whatever. Suggest sources of information
Encouragement and guidance. Give the student a handle,
Round off your feedback with a high note and encouragement, whatever seems right.
encouragement. kind - Specific is kind. Constructive is
"You really seem to be getting to grips with kind. "Poor" scribbled at the bottom is
this." "Your analytic skills are improving cruel.
steadily." honest - See "Good news".
"You're making good use of evidence."
Based on Baume & Baume (1996) Assessing Students’ Work, in the Learning to Teach
series OCSD
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Making feedback meaningful and effective
Be clear about what feedback students can expect and when. Then stick to it! Explain
that one-to-one discussion when working in the lab, in the field, or on a project is also
feedback.
Be specific in your feedback – merely underlining words, or putting a question mark in
the margin is unlikely to help students learn from their mistakes. Clearly link
comments to stated criteria.
Ask students to tell you which things they want feedback on then you can concentrate
on these aspects.
Ask students to hand in their work along with a self assessment attachment sheet.
You can congratulate them on areas of agreement with your own judgements and
focus the feedback on those areas where you differ and explain why you do.
Get students to hand in drafts or essay plans and give brief feedback on these thus
reducing extended feedback later if they go off at a tangent. It also makes them plan!
Give feedback as soon as you can, better less but earlier, than more but later.
Explicitly provide „feed-forward‟, i.e. feedback which will help students to improve
future work.
E-mail feedback to students where possible to increase the chances of them reading
it; group feedback can be useful if many students made similar mistakes, but only as
an addition to individual feedback not as an alternative.
Bring the group of student together to discuss and explain feedback – this will give
you a better understanding of the ways in which students interpret your comments (it
may not be what you expect!)
Consider giving feedback through video or audio-recordings (sometimes thought to
be a more personalised approach).
Vary the weighting of particular criteria across assessments to direct students
energies, e.g.:
in level 1 essays, allow a good proportion of marks for structure and referencing.
However in later work by which time these skills should be internalised these
criteria will get fewer marks.
encourage what you value – if you want an original viewpoint – allocate marks for
that and communicate it convincingly in the briefing.
If you have read what Gibbs & Simpson (2002) have found out about feedback you
may find it a little depressing. Is it worth the effort? They suggest five ‘feedback
conditions’ that will lead to better learning .... to what extent can you translate
these conditions into immediate personal practice?
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Attachment sheets
An attachment Sheet or Feedback Sheet, is a page that shows the criteria and perhaps
the weighting. You attach one to each piece of work before it is returned to the student
having indicated how the student has done on each criterion. There is usually also a
space for comment. It enables individual feedback to be brief and to the point. You might
also write a summary of the areas most of the cohort did well on; address those that
most struggled with and how those areas could be improved. This saves you writing the
same things many times and helps students see their own performance in perspective.
Example 1 Essay feedback sheet
Knowledge
Text deep, thorough,
detailed knowledge superficial knowledge
Author wide knowledge used in analysis knowledge lacking or not used
Genre wide knowledge used in analysis knowledge lacking or not used
Historical and
social context
wide knowledge used in analysis knowledge lacking or not used
Essay
Structure clear, logical structure confused list
Quotations correct, purposeful use
properly referenced references lacking or incorrect
Personal
Response to text vivid, personal no response
Viewpoint clearly expressed or unoriginal viewpoint lacking
Other sources imaginative, surprising predictable
Critical theory
Understanding clear grasp no grasp
Viewpoint wide range appropriately used range limited
inappropriately used
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Example 3
A feedback sheet for student to self evaluate before tutor comments
Comprehension 0 1 2 3 4 5
Visualisation 0 1 2 3 4 5
Presentation 0 1 2 3 4 5
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2.5 Avoiding plagiarism and encouraging accurate referencing
Early in the first semester students will need some support to help them learn what we
mean by „academic practice‟. They may come from backgrounds where they have had
almost no preparation for using the work of others to inform their own work. In some
cases they will come from cultures that positively encourage using another author‟s
work.
It is not enough to tell students that they should adopt sound academic practices or to
write about this in a handbook. Practice and the use of examples is needed to ensure
that students become competent academic writers and can avoid plagiarism.
Use the activities in the „Plagiarism: a briefing‟ document to introduce your students
to the meaning of plagiarism and to help them understand the penalties that are
applied when plagiarism is detected. Do this around the time when their first written
assignment is due to be handed in. Use this briefing to help you to design
assessment that is unlikely to lead to plagiarism
Suggest that students check each others‟ work for accurate referencing
Give out a reference list that is incorrectly referenced – include the most common
errors – get the students to correct the list and then compare their results with
someone else.
There has been increasing interest in the HE sector in accrediting work based and
placement learning as these activities are becoming integrated into the modular structure
of degree programmes. Previously, accreditation of work-based learning was restricted
to programmes that were regulated by professional bodies. An increasing recognition of
the value of work-based learning to academic performance and employability, combined
with innovative ways of tracking and assessing learning in the workplace have opened
the way to accrediting non-professional programmes. The next few years will see a
growth in flexible ways of assessing work based and placement learning for academic
credit across the university.
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References and bibliography
Biggs, J. (1999) Teaching for quality learning at University, Buckingham: Open University
Press/SRHE
Brown, S. & Knight, P. (1994) Assessing Learners in Higher Education. London: Kogan
Page.
Brown, S. Rust, C. & Gibbs, G. (1994) Strategies for Diversifying Assessment in HE.
Oxford Centre for Staff Development. Oxford: Rowley Press.
Brown, S. Race, P. & Smith, B. (1996) 500 Tips on Assessment. London: Kogan Page.
Brown, S., Race, P. and Bull, J. (eds) (1999) Computer Assisted Assessment in Higher
Education. Kogan Page, London.
Habeshaw, S., Gibbs, G. & Habeshaw, T. (1995) "53 interesting ways to assess your
students." Technical and Educational Services Limited. Melksham: Cromwell Press.
Handley, K. and Cox, B. (2007) 'Beyond model answers: learners' perceptions of self-
assessment materials in e-learning applications', ALT-J: 15 (1): 21-36.
Hols-Elders, W., Boemendaal, P. Bos, N., Quaak, M., Sijstermans, R. & De Jong, P.
(2008) Twelve tips for computer-based assessment in medical education. Medical
Teacher, 30: 673-678
Moon, J. (2002) The module and programme development handbook. London: Kogan
Page.
Mutch & Brown (2001) Guide for Heads of Departments. York: LTSN
Orsmond, P., Merry, S. & Reiling, K. (2002). The use of formative feedback when using
student derived marking criteria in peer and self-assessment. Assessment & Evaluation
in Higher Education. 27 (4), 309-323.
30
Quality Assurance Agency for Higher Education (May 2000) Code of Practice for the
assurance of academic quality and standards in higher education. Section 6:
Assessment of students. Gloucester: QAA.
Race, P. (1995) The art of assessing Part 1 & Part 2. New Academic 4 & 5.
Birmingham SEDA.
Yorke, M. (2003). Formative assessment in higher education: Moves towards theory and
the enhancement of pedagogic practice. Higher Education, 45 (4), 477-501.
Higher Education Academy - documents, case studies and videos available online at:
http://www.heacademy.ac.uk/ourwork/learning/assessment
Disability Rights Commission: Draft Code of Practice (post 16). Available online at:
http://www.trafforddisability.org/documents/Draft%20Code%20of%20Practice%20(Post%
2016).pdf
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Appendix 1 Concorde Exercise
1. Read the following two short essay answers and award a mark out of ten for each.
You will find it difficult because of the lack of criteria – but do it anyway!
2. Then consider what criteria you would have used if you were trying to do this
seriously and fairly. Write them in on the simple marking grid.
3. Complete the grid (often called an attachment sheet) and write some comments for
the students.
Answer 1
The sound limit at Kennedy airport, New York, is 112 PNdB* and at Heathrow, London, 110
PNdB. The manufacturers of Concorde (Sud-Aviation and the British Aircraft Corporation) have
promised that Concorde will range between 104 and 108 PNdB, depending on its weight at take-
off.
At the start of Concorde operations at Heathrow, 21 of the first 35 departures exceeded 110
PNdB, and in the first eight months of operations 72% of the 97 departures exceeded 110 PNdB.
Overall in 1976 there were 109 infringements of Heathrow's limit by Concorde. These
measurements of Concorde were about 7 PNdB lower than during its early endurance trials. At
the same time there were 1,941 infringements by subsonic jets. Concorde rarely features in the
list of the ten noisiest take-offs each month at Heathrow, and subsonic aircraft at Kennedy have
been recorded at 121 PNdB - twice the limit.
At Dulles Airport, Washington, Concorde has averaged 119.9 PNdB at take-off and 117.8 PNdB
on landing. This is 12 - 13 PNdB higher than the average for subsonic aircraft. The noise levels
have been going down and with them, the number of complaints. In September 1976 the
average level was 121.3 PNdB and there were 186 complaints (29 of these to one take-off). In
October the average was 117.4. PNdB and there were 101 complaints. During this time polls of
opinion concerning Concorde's trial period at Dulles showed an initial opposition of 36.9% drop
to 26.2%. In New York, opposition to Concorde landing at Kennedy has dropped from 63% in
January 1976 to 53% in April 1977.
While 500,000 people are affected by aircraft noise in Washington, 2,000,000 are affected at
Kennedy. It has been estimated that 40,000 extra people will be affected by noise if 80
Concorde's serve 12 US cities. This represents a 1% increase. Bumps in the runway at
Kennedy force Concorde to take off closer to heavily populated areas, but due to advanced flight
control characteristics Concorde can begin to bank at an altitude of 100 feet compared with an
average of 480 feet for subsonic aircraft, and so can turn away from heavily populated areas
sooner after take-off.
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Concorde Exercise
Question: Assess the noise pollution problems caused by Concorde around airports
Answer 2
Opposition to Concorde based on arguments concerning noise pollution takes two main themes.
The first is concerned with the 'sonic boom' - a phenomenon of supersonic flight unique to
Concorde amongst commercial aircraft. The second is concerned with noise levels around
airports caused during take-off and landing. This second theme is common to all aircraft, and
the issue at stake is whether Concorde is significantly noisier than subsonic aircraft.
Comparisons with other aircraft are complicated by the changing nature of jet fleets. Early jet
aircraft (e.g. the DC8 and 707) used turbojet engines, and whilst these have been quietened,
they are much nosier than second-generation fan-jet engined aircraft (e.g. DC10 and jumbo
747). Eventually these older aircraft will be phased out, but at the moment Concorde is being
compared with them.
There are also problems of measurement. Objective measures (meters giving a reading in
decibels) cannot give any impression of 'shrillness' or subjectively experienced nuisance. An
aircraft giving higher decibel readings may not be experienced as 'noisier' by someone hearing it
take off. Subjective measures also involve problems, as 'noise' is such a multi-faceted
phenomenon, and different people use different criteria in assessing it. There are dangers, also
in questionnaire surveys or reactions of people living around airports. Average rating of
'nuisance' change over time without any changes in objectively measured decibel levels or
frequency of aircraft movements and so other factors must be involved. These factors can be
political. Boeing took care to sub-contract for parts for its SST at factories surrounding Kennedy
airport, so that votes concerning whether SSTs should be allowed to use the airport would be
influenced by residents concerns for their jobs! Workers at Filton and Toulouse would hardly try
to ban Concorde landing near their homes, however noisy it is!
Finally, there is a variation in recorded noise level dependent on the skill of the pilot, and load
factors of the aircraft. Subsonic aircraft have been measured at twice the legal noise level,
struggling to take-off with heavy loads in adverse conditions. Concorde has been flying under-
loaded, with skilled pilots, who have even been reported banking away from noise monitors.
Given this variety of problems it would seem likely that Concorde causes even more noise
pollution than data suggests and, in comparison with subsonic jets, will become comparatively
worse as time goes on.
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Answer 1
Criteria Good OK Poor Missing
Feedback
Mark out of 10
Answer 2
Criteria Good OK Poor Missing
Feedback
Mark out of 10
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Concorde essay: Providing Feedback
Below is an example of some feedback from a tutor based on the first 'Concorde' essay that you
have marked. I would like you to reflect on the comments and on the order they are written in. Is
this feedback helpful? How might it be rewritten?
Jane
This was an interesting attempt to answer the question but it has several shortcomings:
1. Your introduction lacks clarity and structure and you have failed to set out the intended
argument properly.
2. The main body of the essay does not address the question and some of the information
seems to be irrelevant.
3. You obviously found it hard to arrange the points you wanted to make in a methodical
manner and your argument lacks coherence.
4. The style of writing is rather rambling and there are a few careless mistakes.
5. You have failed to refer to any of your sources of information.
6. The conclusion was not the place to introduce new material but rather to review your
argument and present a final viewpoint.
Having said this, I am sure that with practice and reflection your essay writing will improve. You
might like to visit a learning support tutor for some extra help before you start on your next essay
or come and talk to me about the essay if you like.
I would like you to rewrite one of these comments considering how you could best enhance
Jane's understanding of her problems without being quite so blunt.
Jane
Introductory comment
1.
2.
3.
4.
5.
6.
Closing comment
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