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Republic of the Philippines

CEBU TECHNOLOGICAL
UNIVERSITY
MAIN CAMPUS
M.J. Cuenco Avenue Cor. R. Palma Street, Cebu City, Philippines
Website: http:/www.ctu.edu.ph
Email: thepresident@ctu.edu.ph
Phone: +63932 402 4060 loc. 1137

PROCESS ANALYSIS REPORT


“Washing Clothes Process”

Submitted to:
Dr. Donna Marie C. Rivero
Operations Research 2 Professor

Submitted by:
(Group 3)
Arieta, Hannah Carmel
Ibaño, Bernadette
Tautho, Edy Halen
TechM 4-A

October, 2023
I. PROBLEM IDENTIFICATION
A. Statement of the Problem
The washing machine, an ingenious household appliance, has revolutionized how
we clean and maintain our clothes. With its capacity to efficiently remove dirt, stains, and
odors from various fabrics, the washing machine is a testament to the intersection of
technology and convenience.
When using a washing machine for laundry, several issues can arise. First, there's
the problem of redundancy of action, which might involve washing and rinsing while
using the machine, leading to an inefficient use of resources and time. For example, the
back-and-forth usage of a pail and dipper to get water for washing from a drum filled
with water doubles the time. Distractions, like extracurricular activities, can cause delays
and errors. For example, unseparated dirty clothes take time to separate instead of starting
the process already.
Furthermore, laundry often entails idle time as one waits for machine cycles to
complete, making it difficult to maximize time effectively. Inefficient processes,
especially those not optimizing water and energy usage, can result in higher costs and
environmental concerns. Additionally, if the process order is not followed correctly, it
can lead to inefficient cleaning and unsatisfactory results. These issues emphasize the
need for effective time management, organization, and a thorough understanding of using
resources and washing machine efficiently to tackle these challenges.
B. Cause and Effect Diagram
C. Discussion of the Cause and Effect Diagram
The main problem with doing laundry lies in the repetition of tasks involved.
Washing clothes is a frequent and challenging activity for various reasons.
C2. Resources
Individuals still adhere to traditional laundry and household tasks due to a
lack of investment in new material resources. First, they continue to use pail and
dipper to fetch water to fill the washing machine, despite the availability of more
modern water supply systems. This problem consumes more time and physical
effort and may lead to inefficient water usage. Similarly, the absence of laundry
baskets to separate dirty clothes according to their colors can result in
disorganized and inefficient laundry routines. Both problems are rooted in a
common cause: the inadequate investment in new materials and equipment that
could enhance the efficiency, convenience, and overall quality of the washing
clothes experience. This lack of investment can be attributed to financial
constraints or a reluctance to adopt more modern practices.
C3. Human
While laundry is a common and essential household chore, individuals can
unexpectedly experience discomfort and physical strain. Among these strains,
muscle pain stands out as a major concern. This problem is caused by repeatedly
lifting wet clothes and other heavy laundry items, causing muscle tension and
pain. Back pain is a common problem during laundry, and it can be caused by
bending over with frequent bending required to soak and retrieve laundry from the
washing machine. And it can be painful. Also, wrist pain is another common
ailment, usually caused by repetitive twisting associated with squeezing wet
clothes. Lastly, excessive sweating that smooths out when washing clothes is
common, especially in hot climates. This type of sweating can be uncomfortable
and physically taxing. These unpleasant effects highlight the physical toll that
laundry can take on individuals and emphasize the importance of ergonomic
considerations and practical management to mitigate associated pains.
C4. Methods
In addressing the issue of redundant pail and dipper usage, the root cause
lies in obtaining water for washing and rinsing, which often necessitates multiple
trips and repetitive actions. This redundancy not only wastes time but also
exacerbates the problem of too much idle time during wash cycles, another
subproblem in this aspect. The idle periods during the laundry process are a direct
consequence of inefficient wash cycles, which can attributed to the lack of pre-
separation of dirty clothes. This failure to segregate laundry beforehand hinders
the optimization of wash loads, leading to prolonged wait times between cycles.
C5. Environment
These environmental problems revolve around two key issues. The first
issue is the limited water availability results from the water resource being located
too far from the washing machine, leading to inconvenience and potential water
wastage due to the distance involved in fetching water. Second, the impact of
weather conditions while doing laundry arises from unexpected weather
variations that can disrupt the process. Both problems stem from geographical and
climatic factors, highlighting the need for improved layout in the first issue to
bring water sources closer to the washing machine. The second issue is
preparedness strategies to mitigate the impact of unpredictable weather conditions.

II. ANALYSIS OF THE PROBLEM


A. Description of the Existing Method
Every week, Bernadette does her clothes with the help of a washing machine.
When she does the laundry, she has traditionally done it in this manner. Bernadette
always begins to pull them out for preparation and separate the clothing from colored and
white to be batchly washed because their dirty clothes are dumped straight into the
washing machine. She uses a pail and a dipper to gather water from the drum filled with
water, which is located too far away from the washing machine, thus doubling up the
time when doing the process. Moreover, she typically obtains three or more pails filled
with water for every batch poured into the machine. Rinsing is done in the same way as
before by her. With all the repeating process comes to an end is the hanging of clothes
outside.
This existing method has many potential redundancies, which can be an extensive
laundry method.
B. Process Flow Chart of the Existing Method

DISTANCE TIME
OP# SYMBOL DESCRIPTION
(ft) (second)

Walk towards the empty basin. 5 4

Get the empty basin. Then, bring it beside 1


1 2
the washing machine. 2

Turn sidewards, facing the washing


1
machine.

2 Open the cover of the washing machine. 1

Remove all the dirty clothes from washing


3 92
machine.

Put the removed dirty clothes to the empty


4 92
basin.

Walk towards the empty pail. 2 3

Get the empty pail. Bring it beside the 1


5 10
drum. 7

Turn on the faucet lever. Let the water 1


6
pour in the drum. 306

Get the dipper. Then, dip water from the 1


7
drum filled with water. 6

3
8 Pour the water in the pail. Let it be filled.
3

9 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


10 9
washing machine. 9
11 Pour the water in the washing machine. 8

Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


12
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


13
second batch. 3

14 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


15 9
washing machine. 9

16 Pour the water in the washing machine. 8

Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


17
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


18
last batch. 3

19 Put back the dipper in the drum. 1

20 Turn off the faucet lever. 1

Lift the pail full of water. Then, carry it to 1


21 9
washing machine. 9

22 Pour the water in the washing machine. 8


Set aside the empty pail. 1

Get an empty basin. Bring it beside the 1


23 2
basin full of dirty clothes. 3

Grab a small chair towards the basin full of 3


24 1
dirty clothes. Then, sit down. 1

Separate the dirty white and colored 234


25
clothes. (Delay while in separating) 234

Put the dirty white clothes to the empty


26 33
basin.

Put first batch of colored dirty clothes to


27 46
washing machine filled with water.

Stand up and walk towards detergent


3 4
supply storage.

28 Open the detergent supply storage. 1

Grab a powder detergent and a bottle of


29 2
fabric softener.

30 Close the detergent supply storage. 1

Go back to the washing machine. 3 4

Set aside the fabric softerner. 1

Open the powder detergent. Then, pour all 1


31
amount in the washing machine. 5

Walk towards the trash bin. Then, throw 3


32 3
the plastic wrap of the powder detergent. 1
Go back to the washing machine. 3 3

Grab the fabric softener. Then, open the 2


33
lid. 1

Pour enough amount to the washing 5


34
machine. Then, close the lid. 1

35 Close the cover of the washing machine. 1

Grab the plug of the washing machine from


36 2
the back of it.

Unreel the wire of the plug. Then, plug it to 3


37
the outlet. 2

Rotate the wash timer control to its full 1


38
time. Then, wait until it finish the cycle. 2,100

While waiting, walk towards the second


2 -2
empty basin.

Get the empty basin. Then, bring it beside -1


39 2
the washing machine. -2

40 Open the cover of the washing machine. 1

Get the washed clothes. Then, twist one- 46


41
by-one. 268

Put the twisted clothes one-by-one to the


42 268
empty basin.
Pull the basin with the last batch of dirty
2
43 colored clothes. Then, put it into washing 1
47
machine.

44 Close the cover of the washing machine. 1


Rotate the wash timer control to its full 1
45
time. Then, wait until it finish the cycle. 2,100

Drain the dirty water and its detergent 135


46
residue. (Wait until it fully drained) 135

47 Open the cover of the washing machine. 1

Put the first batch of washed clothes to the


48 46
washing machine.

Grab the empty pail. Then, bring it beside 1


49 9
the drum. 7

Turn on the faucet lever. Let the water 1


50
pour in the drum. 306

Get the dipper. Then, dip water from the 1


51
drum filled with water. 6

3
52 Pour the water in the pail. Let it be filled.
3

53 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


54 9
washing machine. 9

55 Pour the water in the washing machine. 8

Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


56
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


57
second batch. 3
58 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


59 9
washing machine. 9

60 Pour the water in the washing machine. 8

Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


61
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


62
last batch. 3

63 Put back the dipper in the drum. 1

64 Turn off the faucet lever. 1

Lift the pail full of water. Then, carry it to 2


65 9
washing machine. 9

66 Pour the water in the washing machine. 8

Set aside the empty pail. 1

67 Close the cover of the washing machine. 1

Rotate the wash timer control for first


1
68 batch of rinsing. Then, wait until it finish
300
the cycle.
Drain the dirty water. (Wait until it fully 135
69
drained.) 135
70 Open the cover of the washing machine. 1

Grab the empty pail. Then, bring it beside 1


71 9
the drum. 7

Turn on the faucet lever. Let the water 1


72
pour in the drum. 306

Get the dipper. Then, dip water from the 1


73
drum filled with water. 6

3
74 Pour the water in the pail. Let it be filled.
3

75 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


76 9
washing machine. 9

77 Pour the water in the washing machine. 8

Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


78
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


79
second batch. 3

80 Put back the dipper in the drum. 1

Lift the pail full of water. Then, carry it to 2


81 9
washing machine. 9

82 Pour the water in the washing machine. 8


Bring the empty pail back to the drum. 9 5

Get the dipper. Then, dip water from the 1


83
drum filled with water. 6

Pour the water in the pail. Let it be filled for 3


84
last batch. 3

85 Put back the dipper in the drum. 1

86 Turn off the faucet lever. 1

Lift the pail full of water. Then, carry it to 2


87 9
washing machine. 9

88 Pour the water in the washing machine. 8

89 Close the cover of the washing machine. 1

Rotate the wash timer control for the last


1
90 batch of rinsing. Then, wait until it finish
300
the cycle.
Drain the dirty water. (Wait until it fully 135
91
drained.) 135

While draining, grab an empty basin beside


92 -3
the washing machine.

93 Open the cover of the washing machine. 1

Remove all the clean, wet clothes from


46
94 washing machine. Then, twist it one-by-
536
one.
Put the twisted clean, wet clothes to the 46
95
empty basin. Set aside. 536
Walk towards the hangers' area. 3 3

Get the hangers. Then, bring it beside the 15


96 3
basin with twisted clean, wet clothes. 3

Bring the hanged clean, wet clothes 5


97 6
outside. Then, hang them one-by-one. 1,315

Walk towards the basin with dirty white


6 8
clothes.

Pull the basin with the dirty white clothes. 2


98 1
Then, put it back to the washing machine. 46

99 Close the cover of the washing machine. 1

Pull the plug from the outlet. Then, reel the


2
100 wire to hang it at the back of the washing
3
machine.
C. Flow Diagram of the Existing Method
D. Summary of Operations

NO. OF TIME DISTANCE


SYMBOL FREQUENCY
PROCESSES (seconds) (ft)

Operation 100 4,353 130

Transportation 35 180 81

Delay 23 6,394 -

E. Productivity of the Existing Method


Total Productivity = 2 / material cost + labor cost
= 2 / (₱4.51+₱2.52) + [(10,927sec/3600)+₱21.00]
= 2 / ₱7.03 + (3.035×₱21.00)
= 2 / (₱7.03 + ₱63.74)
= 2 / ₱70.77
Total Productivity = 0.0283 washing clothes process / ₱

Material Cost Breakdown:


A. MECO total
average rate = ₱10.5812 / KwH
Given that: In every 35 minutes/cycle, there is 300 watts
consumption. In the existing method, it takes upto 85
minutes.
KwH = [300 watts (85mins/60mins)] / 1,000
= (300 watts × 1.42hr) / 1,000
= (426/wH) / 1,000
= 0.426 KwH
Thus its electricity cost is:
= 0.426 KwH × ₱10.5812
= ₱4.51
B. MCWD total
average rate = ₱16.80 / Cu.m
Given that: In the existing method, it uses upto 150 liters in all
water consideration.
Cu.m = 150L / 1000
= 0.15 Cu.m
Thus, its water cost is:
= 0.15 Cu.m × ₱16.80
= ₱2.52 Cu.m

III. SEARCH FOR PROBABLE SOLUTIONS


Objective: Reduce the process time by 10%-15% of the existing method.

Solution No. Description

1 Replace the pail and dipper with a hose to directly fill the water to
washing machine.
2 Buy two baskets for dirty clothes to pre-sort the colored from white.
3 Relocate the detergent supply close to the machine for easy reach.

IV. EVALUATION OF ALTERNATIVE OR PROBABLE SOLUTION


A. Evaluate each Probable Solution
This probable solution can make Bernadette’s laundry routine more efficient.
However, it's essential to consider any associated fees and potential modifications
required to implement these changes.
1. Replacing the pail and dipper with a hose to fill the water to the washing machine
directly.
Using a hose in the washing machine will be a better material investment. It can
be a time-saver for water filling and reduce pains resulting from the repetitive bending
while dipping water and getting laundry from the machine, and heavy lifting as well, by
the back-and-forth water gathering using a pail and dipper. There might be a ₱259.00 cost
for a 4-meter long hose associated with this change, but it ensures a consistent water
supply and eliminates the need for manual filling.
2. Buying two baskets for dirty clothes to pre-sort the colored from white.
Buying two baskets for pre-sorting is all practical; this reduces the time spent
sorting clothes right before washing, and it's a proactive step to maintain the quality of
your clothing. The cost of the two baskets is ₱220.00. This proposed solution will aid the
too much delay and lead to better results and a smoother laundry routine.
3. Relocating the detergent supply close to the machine for easy reach.
Relocating the detergent supply eliminates transporting it back-and-forth from its
storage location to the washing machine. It will ensure the detergent is readily accessible
when loading the washing machine. It can save time and make the process more
convenient.
B. Discussion of the Proposed Method
B1. Description of the Proposed Method
The proposed method for Bernadette's laundry routine will aid the
redundancy of actions from the existing method. First, instead of dumping the
clothes right away into the washing machine, she will put them in the baskets,
located beside the washing machine, but will separately sort the colored from
white dirty clothes. By then, there will be no separation process in this method.
Next, in getting the detergent for washing, it will become close to the washing
machine to have easy reach instead of walking for a few seconds. Lastly, instead
of using a pail and dipper to gather water for soaking and rinsing in the washing
machine. Bernadette will have a hose directly inserted each ends into the water
faucet and washing machine inlet. By then, the water source will directly flow
from the tap to the inlet and fill the washing machine without exhausting itself
through manual water gathering.
This newly proposed method will let Bernadette at ease and, in a fast-
paced manner, the process until the end of hanging clothes.
B2. Process Flow Chart of the Proposed Method

DISTANCE TIME
OP# SYMBOL DESCRIPTION
(ft) (second)

Walk towards the water faucet. 7 6


Turn on the faucet lever. Let the water flow 1
1
to the washing machine and be filled. 280

While waiting, go back to washing machine. 8 -5

Put the first batch of colored dirty clothes


2 -46
in the washing machine.

Check the water level. (If it reaches the


3 -1
level, turn of the water source.)

Walk towards the water faucet. 8 -5

4 Turn off the faucet lever. 1

5 Open the detergent supply storage beside. 1

6 Grab a powder detergent. 1

Open the powder detergent. Then, pour all 1


7
amount in the washing machine. 5

Walk towards the trash bin. Then, throw 3


8 3
the plastic wrap of the powder detergent. 1

Go back to the washing machine. 3 3

Grab the fabric softener. Then, open the 2


9
lid. 1

Pour enough amount to the washing 5


10
machine. Then, close the lid. 1

11 Close the detergent supply storage. 1


12 Close the cover of the washing machine. 1

Grab the plug of the washing machine from


13 2
the back of it.

Unreel the wire of the plug. Then, plug it to 3


14
the outlet. 2

Rotate the wash timer control to its full 1


15
time. Then, wait until it finish the cycle. 2,100

While waiting, walk towards the second


2 -2
empty basin.

Get the empty basin. Then, bring it beside -1


16 2
the washing machine. -2

17 Open the cover of the washing machine. 1

Get the washed clothes. Then, twist one- 46


18
by-one. 268

Put the twisted clothes one-by-one to the


19 268
empty basin.

Put the last batch of colored dirty clothes


20 46
from the basket into washing machine.

21 Close the cover of the washing machine. 1

Rotate the wash timer control to its full 1


22
time. Then, wait until it finish the cycle. 2,100

Drain the dirty water and its detergent 135


23
residue. (Wait until it fully drained) 135

24 Open the cover of the washing machine. 1


Put the first batch of washed clothes to the
25 46
washing machine.

Walk towards the water faucet. 8 5

Turn on the faucet lever. Let the water flow


1
26 to the washing machine and be filled for
280
first batch of rinsing.
While waiting, go back to the washing
8 -5
machine.

Check the water level. (If it reaches the


27 -1
level, turn of the water source.)

Walk towards the water faucet. 8 -5

28 Turn off the faucet lever. 1

29 Close the cover of the washing machine. 1

Rotate the wash timer control. Then, wait 1


30
until it finish the cycle. 300

Drain the dirty water. (Wait until it fully 135


31
drained.) 135

Walk towards the water faucet. 8 5

Turn on the faucet lever. Let the water flow


1
32 to the washing machine and be filled for
280
last batch of rinsing.
While waiting, go back to the washing
8 -5
machine.
Open the cover of the washing machine.
-1
33 Then check the water level. (If it reaches
-1
the level, turn of the water source.)
34 Close the cover of the washing machine. -1

Walk towards the water faucet. 8 -5

35 Turn off the faucet lever. 1

Rotate the wash timer control. Then, wait 1


36
until it finish the cycle. 300

Drain the dirty water. (Wait until it fully 135


37
drained.) 135

While draining, grab an empty basin beside


38 -3
the washing machine.

39 Open the cover of the washing machine. 1

Remove all the clean, wet clothes from


46
40 washing machine. Then, twist it one-by-
536
one.
Put the twisted clean, wet clothes to the 46
41
empty basin. Set aside. 536

Walk towards the hangers' area. 3 3

Get the hangers. Then, bring it beside the 15


42 3
basin with twisted clean, wet clothes. 3

Bring the hanged clean, wet clothes 5


43 6
outside. Then, hang them one-by-one. 1,315
Pull the plug from the outlet. Then, reel the
2
44 wire to hang it at the back of the washing
3
machine.
B3. Flow Diagram of the Proposed Method

B4. Summary of Operations

No. of Time Distance


Symbol Frequency
Processes (seconds) (ft)

Operation 44 3,559 14

Transportation 16 67 77
Delay 12 5,962 -

B5. Productivity of the Proposed Method


Total Productivity = 2 / material cost + labor cost
= 2 / (₱4.51+₱2.52) + [(9,588sec/3600)+₱21.00]
= 2 / ₱7.03 + (2.663×₱21.00)
= 2 / (₱7.03 + ₱55.92)
= 2 / ₱62.95
Total Productivity = 0.0318 washing clothes process / ₱

NOTE: Material Cost Breakdown is the same from the existing method since
there is no amount changes in utility consumption.

B6. Productivity Index


Productivity Index = proposed TP / existing TP
= 0.0318 / 0.0283
Productivity Index = 1.124

Savings = existing method - proposed method


= ₱70.77 - ₱62.95
Savings = ₱7.82

Therefore, there is an increase of 12.4% in the total productivity from the


existing method to the proposed. Savings is ₱7.82/ week or ₱31.28/ month.
C. Payback Period
Payback Period = cost of improvement / savings per month
= ₱479.00 / ₱31.28
Payback Period = 15.31 months or 1.28 years

NOTE: The price of the hose is ₱259, and the price of the basket is ₱220,
making the cost of the improvement total. that's ₱479.
V. ANALYSIS AND FINDINGS (QUANTITATIVE)

The analysis shows that the suggested approach improves productivity and results in
substantial cost savings. The payback period of roughly 1.28 years suggests that the proposed
method is likely to be adopted with a reasonable payback period, making it a viable and
economically efficient alternative and a more efficient replacement of the laundry. The increase
in overall efficiency confirms the advantage of switching to the proposed method.

VI. RECOMMENDATION
 Consider upgrading to a commercial washer to ease most of the problems in the existing
method. It automates the soaking process to the rinsing process because it automatically
supplies the water when connected to the water resource line. Thus, it will ease some actions
that require physical intervention.
 There is also a commercial dryer, which will save time from waiting longer to dry the
clothes after being washed. It will also aid the wrist pain caused by repetitive twisting of the
wet clothes.
 Relocate the water source near the machine by adding another water pipeline. This
intervention will help minimize travel by turning on and off the faucet lever and doing back
and forth to check the water level.
 Placing a hanger or drying rack near the washing machine makes it more convenient to hang
wet clothes immediately after washing. These will minimize the time and effort needed to
transport wet clothes to a different location for drying. Relocating the hanger closer to the
washing machine area enhances convenience, improves efficiency, and contributes to an
organized and accessible laundry space. It can save time and effort, making the laundry
process more manageable.
 Consider teaching family members and encourage them help one another with their laundry.

APPENDIX
Appendix 1. MECO total average rate resource

Appendix 2. MCWD total average rate resource


Appendix 3. Watts per wash/cycle shown at the back of the washing machine

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