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Salesforce App Builder Certification
Salesforce App Builder Certification
1. The marketing team at Universal Containers has a list of 4000 leads it want to 1 point
upload to Salesforce. The teams need to avoid creating duplicate records.
Which two action should be taken to meet this requirement? Choose 2
answers
Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newlycreated
Upload the lead list using the Import Wizard and select a Matching Type toprevent
UseData Loader’s update function to import leads and match to existing records based on
Enable Duplicate Matching in the Data Managementsection in Setup and activate
theLeadto-Lead scenario.
2. The Director of Marketing has asked the app builder to create a formula field 1 point
that tracks how many days have elapsed since a contact was sent a marketing
communication. The director is only interested in whole units.
Which function should be used to return today’s for calculating the
difference?
NOW()
TODAY()
DATE()
DATEVALUE()
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3. At Universal Containers, multiple departments utilize the Case object for 1 point
different purposes. Some users submit cases while other users provide
customer support with case records. What is minimum required configuration
for an app builder to enable different users to see different fields, based on
the case type?
Visualforce pages
Apex classes
Apex triggers
Validation rules
5. An app builder would like to streamline the user experience by reflecting 1 point
Percent
Currency
Time
Date
Checkbox
Other:
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6. A business user wants a quick way to edit a record’s status and enter a custom 1 point
due date field from the record’s feed in Salesforce MobileApp. What could be
used to accomplish this?
Custom button
Custom action
7. Which sandbox type allows for the use of a sandbox template? 1 point
Developer Sandbox
Config Sandbox
Partial Sandbox
Visual workflow
Workflow
Process Builder
Salesforce Connect
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Create a permission set that allowsread-only accessto the field via Field Level Security
and assign it to the agent.
Create a new profile to allow for read-only access to the field via Field Level Securityand
assign it to theagent.
Update the custom field’s Field Level Security in setup to allow the agent read-
onlyaccess to the field
Update the Customer Service Profile already assigned to the agent to allow forread-only
access to the field via Field Level Security.
10. Universal Containers provides access to Salesforce for their sales, service 1 point
and marketing teams. Management wants to ensure that when users log in,
their home tab provides access to link sand documentation that are
specifically relevant to their job function. How can this requirement be met?
Create separate home page custom components and layouts; assign to users by
profile
Create separate home page custom components and layouts; assign to users by role.
Expose specific elements within a home page custom component determined by role.
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 4/17
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11. Universal Containers uses a private Account sharing model. They have 1 point
Use a criteria-based sharing rule where the accounts are shared with theProcess
Improvement public group
Use a record owner sharing rule that is shared with the Process Improvement
publicgroup
Write a trigger to use Apex Managed Sharing to grant access with the
ProcessImprovement team.
Use a record owner sharing rule thatis shared with the Process Improvementrole
12. Universal Containers has deployed custom tabs to Production via change 1 point
sets, without including the profile settings. What is true about the visibility of
custom tabs in Enterprise Edition?
13. What are two reasons to create an unmanaged package? Choose 2 answers 1 point
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14. Which two features can extend record access beyond the organization-wide 1 point
15. Universal Containers want to show different picklist values to different 1 point
Page layouts
Record types
Field-level security
Permission sets
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17. The CFO wants to make sure that a deal with more than 40% discount gets 1 point
approved by the VPof finance before a quote is sent to the customer.In which
two ways can this be accomplished? Choose 2 answers
Create a newapproval processthat has automatic submission enabled in the entry criteria.
Launch a flow that uses a submitfor approval action to submit deals for approval
Create a new process with a submit for approval action to automatically submit dealsfor
approval.
Launch a new approval process that has automatic submission enabled as aninitial
submission action.
Prevent deals with less than a 10% discount from entering an approvalprocess.
19. An app Builder creates an Account validation rule on the Industry field that 1 point
will throw an error if the length of the field is longer than 6 characters.
Another App Builder creates a workflowrule with a field update that sets the
Industry field to Technology whenever the Billing City fieldis set to
SanFrancisco. What will happen the next time a sales person saves an
Account with a Billing City of SanFrancisco?
The record will NOT save and NO error message will bedisplayed
The record will NOT save and the validation rule’s error message will bedisplayed
The record will save and the Industry field will change toTechnology.
The record will save but the Industry field will NOT change toTechnology.
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 7/17
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20. Universal Containers want to automate business process using workflow. 1 point
They are aware that workflow rules may cause recursive behavior, and as
result certain actions will only cause workflow rules that didn’t fire previously
to be retriggered. Which workflow action might cause this behavior?
Workflow Tasks where the “Due Date” field is set to “Rule Trigger Date” minusXdays
Workflow Field updates with the “Re-evaluate Workflow Rules After Field Change” field
selected
21. A manager wants to calculate the number of days since an account was last 1 point
contacted through email. Which field type should be used to accomplish
this?
Formula
Roll-up Summary
Number
Date
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22. Universal Containers would like to embed a chart of all related Opportunities, 1 point
by stage, on the Account detail page. Which type of report should the App
Builder create to add to the Account page layout?
Workflow
Process Builder
Lightning Connect
Visual Workflow
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25. What are two capabilities of schema Builder? Choose 2 answers 1 point
26. Universal containers needs to flag Leads with one or more business areas. 1 point
They need to add afield to capture these to the Lead records. There is no
need to report on this field. What is the appropriate field type?
Picklist
Picklist (multi-select)
Text area
27. Universal Containers sells to three different types of organizations: Partner, 1 point
Enterprise, and Small Business. Some of the information collected about
each organization overlaps; however, there are also unique attributes to each
type of organization that need to be tracked, some of which are required.
Which solution meets these requirements?
Three custom objectsfor the three organization types, each with custom fields that
pertain to that type of organization.
Three Account record types, each with its own page layout to display the relevant
fields for that type oforganization.
Three different sections on an Account page layout, with each sectiondisplaying the
relevant fields for thatorganization.
A Partner Community for partner organization records, and two lead record typesfor
Enterprise and Small Business organizations.
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 10/17
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28. Which two rules can be configured for the Opportunity object? Choose 2 1 point
answers
Escalation Rule
Assignment Rule
Workflow Rule
Validation Rule
29. Which two statements are true about recordtypes?Choose 2 answers 1 point
Approval Process
Assignment Rule
Workflow Rule
Process Builder
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Deleting a dashboard also deletesthe components within it. Itdoes NOT delete the
custom reports used by thecomponents
Deleting a dashboard does NOT move the dashboard to the recycle bin and therefor
the dashboard CANNOT be recovered
32. What three statements are true about Master – Detail relationship? Choose 3 1 point
answers
33. Universal Containers has a customer base where many customers have the 1 point
same or similar company names. Which functionality should be configured to
improve an end user`s search experience? Choose 2 answers
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 12/17
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34. A new custom object called Invoices need to have an invoice date for the 1 point
date and time it was invoiced. Which field type should be selected for this?
Date
Date/Timestamp
Date/Time
Time
35. What option is available to an App Builder when defining an object-specific 1 point
Create Record custom action? Choose 2 answers
36. Universal Containers is setting up salesforce for the first time. Management 1 point
wants the sales and marketing teams to have different navigation names in
the salesforce1 mobile app. Which option is available to an app builder to
satisfy the requirement?
Create public groups for sales and marketing and create mobile navigation menus foreach
group.
Create roles for sales and marketing and assign a custom homepage layoutfor eachrole.
Create mobile navigation menus for both the sales and marketingprofiles.
Create sales and marketing profilesto ensure read accessto different objects
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37. Which three standard component types are available in the Lightning App 1 point
Builder Choose 3 answers
Filterlist
Rich text
Plain text
Report details
Recent items
38. The Training team at Universal Containers uses a custom Training object to 1 point
track their customer trainings. An App Builder needs to create a relationship
between the Training object and the related Students' record. Which two
statements are true when creating a Student lookup field on the Training
object? Choose 2 answers
39. Universal Container wants to optimize routes for its travelling service 1 point
personnel. What is recommended solution to meet this requirement?
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 14/17
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40. Which two features can be used to allow users to access Visual workflow? 1 point
Choose 2 answers
Custom Button
Invoked by a Process
Quick Action
41. Universal Container wants its Field Sales team to only see the accounts that 1 point
Set the Organization-Wide Default to Private for accounts. Create permission sets for
each Marketing Team, and create an Inside Sales Team permission set with the “View
All”setting for account
Set the Organization-Wide Default to Public for accounts. Create profile for
eachMarketing Team, and create an Inside Sales Team role thatis at the top of the
RoleHierarchy.
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42. The VP of Sales has requested that Account Site information should be 1 point
visible on all Opportunity records. What is the recommended solution to
meet this requirement?
Workflow Rule
Process Builder
43. Universal Containers has two types of customer support processes: Platinum 1 point
and Diamond. The app builder created separate record types for each
process on the Case object. The customer support team should NOT be able
to create new cases with the Diamond recordtype. How can this requirement
be met?
Make the record type hidden to all users and then use sharing rules to shareit.
Remove the ability for the support team to create new caserecords.
44. Universal Containers want sales reps to get permission from their managers 1 point
before deleting Opportunities. What can be used to meet this requirement?
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45. When configuring a record type, an App Builder can configure the available 1 point
value of a picklist field for the page layout. Which opportunity standard field
is available to be configured directly in the Opportunity record type? Choose
2 answers
Forms
https://docs.google.com/forms/d/1Vs7NHmo35JcZeLbLkDFnMO95E2inM2x6oc9_1O0ddbo/edit 17/17