Lampiran Hasil Olah Data Statistik

1. Data Mentah
a. Variabel Mutu Pelayanan (X)
Pertanyaan
Responden Jumlah
1 2 3 4 5 6 7 8 9 10
1. 0 0 0 1 1 0 1 1 0 1 5
2. 0 1 0 1 0 0 1 1 0 1 5
3. 1 1 0 1 1 1 0 1 0 1 7
4. 1 1 0 1 0 0 1 0 0 1 5
5. 0 1 1 1 0 1 1 1 1 1 8
6. 1 1 0 1 1 1 1 1 0 1 8
7. 0 0 0 0 1 0 1 1 0 1 4
8. 1 1 0 1 0 0 1 0 0 1 5
9. 0 1 0 1 0 0 1 0 0 1 4
10. 1 1 1 1 0 1 1 1 0 1 8
11. 1 1 1 1 0 1 1 1 1 1 9
12. 0 1 0 1 0 0 0 1 1 1 5
13. 1 1 0 1 1 1 1 1 0 1 8
14. 1 1 1 1 0 1 1 1 1 1 9
15. 1 1 1 1 0 1 1 1 1 1 9
16. 1 1 1 1 0 0 1 1 1 1 8
17. 1 1 0 1 0 0 1 0 0 1 5
18. 1 1 0 0 1 1 1 1 1 1 8
19. 0 0 1 1 1 1 0 0 0 1 5
20. 0 1 0 1 1 1 1 1 1 1 8
21. 1 1 1 1 1 1 1 1 1 1 10
22. 1 1 0 1 0 0 0 1 0 1 5
23. 1 1 1 1 0 1 1 1 1 1 9
24. 1 1 1 1 1 0 1 1 1 1 9
25. 1 1 0 1 0 0 0 0 0 1 4
26. 1 1 1 1 0 1 1 1 1 1 9
27. 1 1 0 1 1 1 1 0 1 1 8
28. 1 1 0 1 1 1 1 1 0 1 8
29. 0 1 0 1 1 0 1 1 1 1 7
30. 0 1 0 1 1 0 0 0 0 1 4
31. 1 1 0 1 0 0 1 1 1 1 7
32. 1 1 0 1 1 1 1 1 0 1 8
33. 1 1 0 1 1 1 1 1 1 1 9
34. 1 1 0 1 0 0 0 0 0 1 4
35. 1 1 1 1 1 1 1 1 1 1 10
36. 1 1 0 1 1 0 0 1 1 1 7
37. 1 1 1 1 1 1 1 0 1 1 9
38. 1 1 0 1 0 1 1 1 1 1 8
 39. 1 1 0 1 0 0 0 1 0 1 5
40. 0 0 0 1 1 0 1 1 0 1 5
41. 0 1 0 1 0 0 1 1 0 1 5
42. 1 1 0 1 1 1 0 1 0 1 7
43. 1 1 0 1 0 0 1 0 0 1 5
44. 0 1 1 1 0 1 1 1 1 1 8
45. 1 1 0 1 1 1 1 1 0 1 8
46. 0 0 0 0 1 1 0 1 0 1 4
47. 1 0 0 1 1 0 1 0 0 1 5
48. 0 1 0 1 1 0 1 0 0 1 5
49. 1 1 1 1 0 1 1 1 1 1 9
50. 1 1 1 1 0 1 0 1 1 1 8
51. 0 1 0 1 0 0 0 1 1 1 5
52. 1 1 0 1 1 0 1 1 0 1 7
53. 1 1 1 1 0 1 1 1 0 1 8
54. 1 1 1 1 0 1 1 1 1 1 9
55. 1 1 1 1 1 1 1 1 1 1 10
56. 1 1 0 1 1 0 0 0 0 1 5
57. 1 1 0 0 1 1 1 1 1 1 8
58. 0 0 1 1 1 1 0 0 0 1 5
59. 0 1 0 1 1 1 1 1 0 1 7
60. 1 1 1 1 1 0 1 1 1 1 9
61. 1 1 0 1 0 0 0 1 0 1 5
62. 1 1 1 1 0 1 1 1 1 1 9
63. 1 1 1 1 1 0 1 1 1 1 9
64. 1 1 0 1 0 0 0 0 0 1 4
65. 1 1 1 1 1 1 1 1 1 1 10
66. 1 1 0 1 1 1 1 1 1 1 9
67. 1 1 0 1 1 1 1 1 0 1 8
68. 0 1 0 1 1 0 1 1 1 1 7

b. Variabel Kepuasan Pasien (Y)

Pertanyaan
Responden Jumlah
1 2 3 4 5 6 7 8 9 10
1. 1 1 0 1 0 1 0 0 0 1 5
2. 1 1 1 1 0 0 0 0 0 1 5
3. 1 1 1 1 0 1 0 1 1 0 7
4. 1 1 0 1 0 0 0 1 0 1 5
5. 1 0 1 1 1 0 1 1 0 1 7
6. 1 1 1 1 0 1 0 1 1 1 8
7. 1 1 0 0 0 0 0 0 1 1 4
8. 1 0 1 0 0 1 0 1 0 1 5
9. 1 0 0 1 1 1 0 1 1 1 7
10. 1 1 1 1 0 0 0 1 0 0 5
11. 1 1 1 1 1 0 1 1 1 0 8
12. 1 1 0 1 1 0 0 1 0 0 5
13. 1 1 1 1 0 1 0 1 1 1 8
14. 1 0 1 1 0 0 0 1 0 1 5
15. 1 1 1 1 1 0 1 1 1 1 9
16. 1 1 1 1 1 0 1 1 0 1 8
17. 1 0 1 1 0 0 0 1 0 1 5
18. 1 1 1 0 1 1 0 1 1 1 8
19. 1 0 0 1 0 1 1 0 1 0 5
20. 1 1 0 1 0 1 1 1 1 1 8
21. 1 1 1 1 1 1 1 1 1 1 10
22. 1 1 1 1 0 0 0 1 0 0 5
23. 1 1 1 1 1 0 1 1 1 1 9
24. 1 1 1 0 1 1 1 1 0 1 8
25. 1 0 1 1 0 0 0 1 0 0 4
26. 1 1 1 1 0 0 1 1 1 1 8
27. 1 0 1 0 1 0 0 1 0 1 5
28. 1 1 1 1 0 1 0 1 1 1 8
29. 1 1 0 1 1 1 0 1 0 1 7
30. 1 0 0 1 0 1 0 1 0 0 4
31. 1 1 1 1 0 0 0 0 0 1 5
32. 1 1 1 1 1 1 0 1 1 1 9
33. 0 0 1 1 0 1 0 1 0 1 5
34. 1 1 1 1 0 0 0 1 0 0 5
35. 1 1 1 1 1 1 1 1 1 1 10
36. 0 1 1 1 0 0 0 1 0 1 5
37. 1 0 1 1 1 1 1 1 1 1 9
38. 1 1 1 1 1 0 0 1 1 1 8
39. 1 1 1 1 0 0 0 1 0 0 5
40. 1 1 0 1 0 1 0 0 0 1 5
41. 1 1 1 1 0 0 0 0 0 1 5
42. 1 1 1 1 0 1 0 1 1 0 7
43. 1 1 1 1 0 0 0 0 0 1 5
44. 1 0 1 1 1 0 1 1 0 1 7
45. 1 1 1 1 0 1 0 1 1 1 8
46. 1 1 0 0 1 1 0 0 0 1 5
47. 1 0 1 0 0 1 0 1 0 1 5
48. 1 0 0 1 1 1 0 1 1 1 7
49. 1 1 1 1 0 0 0 1 0 0 5
50. 1 1 1 1 1 0 1 1 1 0 8
51. 1 1 0 1 1 0 0 1 0 0 5
52. 1 1 1 1 0 1 0 1 1 1 8
53. 1 0 1 1 0 0 0 1 0 1 5
 54. 1 1 1 1 1 0 1 1 1 1 9
55. 1 1 1 1 1 0 1 1 0 1 8
56. 1 0 1 1 0 0 0 1 0 1 5
57. 1 1 1 0 1 1 0 1 1 1 8
58. 1 0 0 1 0 1 1 0 1 0 5
59. 1 1 0 1 0 1 0 1 1 1 7
60. 1 1 1 1 1 1 1 1 1 1 10
61. 1 1 1 1 0 0 0 1 0 0 5
62. 1 1 1 1 1 0 1 1 1 1 9
63. 1 1 1 0 1 1 1 0 0 1 7
64. 1 0 1 1 0 0 0 1 0 0 4
65. 1 1 1 1 0 0 1 1 1 1 8
66. 1 0 1 0 1 0 0 1 0 1 5
67. 1 1 1 1 0 1 1 1 1 1 9
68. 1 1 0 1 1 1 1 1 1 1 9

2. Analisis Univariat
a. Distribusi Frekuensi Mutu Pelayanan Keperawatan(X)
Statistics
MutuPelayanan Keperawatan
N Valid 68
Missing 0

Mutu Pelayanan Keperawatan

Valid Cumulative
Frequency Percent Percent Percent
Valid Baik 55 64.0 64.0 64.0
Tidak Baik 31 36.0 36.0 100.0
Total 86 100.0

b. Distribusi Frekuensi Kepuasan Pasien (Y)

Frequencies
Statistics
Kepuasan Pasien
N Valid 86
Missing 0

Kepuasan Pasien
Cumulative
Frequency Percent Valid Percent Percent
Valid Puas 44 51.2 51.2 51.2
Tidak Puas 42 48.8 48.8 100
Total 86 100.0 100.0
3. Analisis Bivariat Hubungan Mutu Pelayanan Keperawatan Terhadap
Kepuasan Pasien

Crosstabs
Case Processing Summary
Cases
Valid Missing Total
N Percent N Percent N
Mutu Pelayanan 86 100.0% 0 0.0% 86
Keperawatan *
KepuasanPasien

MutuPelayananKeperawatan * KepuasanPasien Crosstabulation

KepuasanPasien
Tidak
Puas Puas Total
Mutu Baik Count 41 14 55
Pelayanan % within Mutu 74.5% 25.5% 100.0%
Keperawatan Pelayanan
Keperawatan
Tidak Count 3 28 31
Baik % within Mutu 9.7% 90.3% 100.0%
Pelayanan
Keperawatan
Total Count 44 42 86
% within Mutu 51.2% 48.8% 100.0%
Pelayanan
Keperawatan
 Chi-Square Tests
Asymptotic
Significance Exact Sig. (2- Exact Sig. (1-
Value df (2-sided) sided) sided)
Pearson Chi-Square 33.387a 1 .000
Continuity Correctionb 30.842 1 .000
Likelihood Ratio 37.063 1 .000
Fisher's Exact Test .000 .000
Linear-by-Linear 32.999 1 .000
Association
N of Valid Cases 86
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 15.14.
b. Computed only for a 2x2 table

Risk Estimate
95% Confidence
Interval
Value Lower Upper
Odds Ratio for Mutu 27.333 7.183 104.004
Pelayanan Keperawatan
(Baik/Tidak Baik)
For cohort .130 .044 .385
KepuasanPasien = Puas
For cohort 3.548 2.225 5.659
KepuasanPasien =
Tidak Puas
N of Valid Cases 86