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MGMT 1P96 W22 Sec 09 Syllabus
MGMT 1P96 W22 Sec 09 Syllabus
COURSE DETAILS
Instructor: Dr. Kent Walker
E-mail: Sakai E-mail only
Office: GSB 345
Office Hours: Tuesday & Thursday, 2-3 p.m.
Class Times/Room: Wednesday & Friday, 11:00-12:20 a.m. [GSB 305]
Learning Objectives/Outcomes
MGMT 1P96 involves content that exemplifies procedural learning. Throughout the
semester, you will develop skill sets that are integral to your success in completing your
university degree and in acquiring competence and confidence in three key areas that will
allow you to successfully survive in high-performance workplaces:
The course will focus on the following dimensions that parallel the procedural learning
strategy of the course: Communication Strategies, Qualitative Case Analysis, Quantitative
Case Analysis, Presentations and Class Participation. Beyond that, you should develop
abilities in decision-making, critical reasoning, financial literacy, and leadership.
Students are required to purchase (through the Campus Store only) an access code to the
following e-text:
Margot Northey & Jana Seijts. Impact: A Guide to Business Communication. 9th Edition.
ISBN # 13: 978-0-13-431080-0.
In addition to the e-text, the code will provide access to the following required course
materials:
1. MyLab LMS (Learning Management System)
2. Four (4) ongoing communication-related assignments
3. An AI (Artificial Intelligence) Business Simulation (Ametros)
4. Ivey Cases (purchase and registration required)
Instructions on how to use the purchased access code, register for MyLab, and navigate
the site are stored under Sakai > “Resources” > Start-up Instructions > Accessing MyLab.
Students will also need to download [myoffice.brocku.ca] the free Office 365 suite in
order to format submissions in MS Word and to perform tasks through MS Teams.
Students should also review instructions for various additional online activities. See
“Resources” > Start-up Instructions.
COURSE COMMUNICATIONS
,
Sakai will be used for all course-wide announcements.
Specific inquiries from individual students or teams must be sent through Sakai
“Messages” only. (Click on my name in the “To” drop-down box when you click on
“Compose a Message”).
Requests (in writing only) for virtual or in-person consultations during the posted office
hours must be sent at least 48 hours before the desired meeting time (allotted in 15-
minute slots, or longer if time is available). The request e-mail must include a specific
guiding “Subject” line, and, in the body of the message, a specific explanation of the
rationale for the consultation and a designation of any questions and/or materials that
might need to be reviewed beforehand. Students must wait for a confirmation e-mail that
the requested time is available. Students can expect a response within one business day.
Note: Messages sent through any medium other than Sakai “Messages” will not be
acknowledged.
Individual and group work in both the academic and corporate environments is a reality.
Accordingly, assessments in MGMT 1P96 will be graded with this fact in mind. Throughout
the course, that is, there are a number of individual and team assignments to be
submitted or presented. Be sure to read the course requirement descriptions below to
fully understand the rationale and criteria for these important learning activities.
COURSE REQUIREMENTS
This component is based on the individual effort of each student in and outside of class.
Contribution marks will be based on the quality of each student’s participation in various
in-class and online activities, including participation in on-site and MS Teams discussions
and the submission of short end-of-class worksheets. It is imperative, accordingly, to be
well prepared for every class or team meeting. Participation marks, that is, are not
awarded simply for attendance. Missed classes, however, will affect your grade. Various
non-assessed submissions will also be used to calculate the grade. Likewise, the analytics
software associated with this course will aid in determining attendance and participation.
These assessment tools will allow for an objective and accurate appraisal of attendance
and participation. Note: Most Class Contribution written activities will be submitted
through MyLab. The grade for this component of the course will be incontestable.
Two types of case analysis approaches will be studied and applied in this course:
Qualitative [human relations issues] and Quantitative [business growth issues].
General Case Analysis Learning Goals: Qualitative and Quantitative case analyses share
many of the same goals and will provide you with multiple opportunities to learn how to
solve interpersonal, departmental, and corporate communication problems. You will be
taught a number of the structural elements of these processes; however, it will be
incumbent on you to become proficient with theories and format guidelines for business
reporting. You will need to learn to make decisions based upon the information those
theories uncover.
For both case reports, students are also expected to follow the Goodman Style Guide for
Written Assignments to ensure overall proper format and content. Marks will be
deducted for spelling, grammar and format errors; be sure, accordingly, to edit and
proofread all written work carefully.
The qualitative case unit has two (2) components. First, students will complete an
individual exercise (worth 10%) based on the Ametros simulation stored on MyLab. This
AI-based simulation takes you through an interactive experience of communicating with
various members of an organization. The interactions (most written responses) will
involve real business problems.
After completing the AI exercise, you will work with your assigned group on the second
component: to create an Executive Summary (worth 5%) of the Ametros simulation. The
group-submitted case report will also help students acclimate themselves to teamwork in
a simulated business environment. Each member of a team will receive the same grade
awarded to this activity.
Qualitative Case Analysis Learning Objectives: Qualitative Case Analysis should provide
you with an opportunity to operate in an environment of uncertainty and ambiguity.
When dealing with human relations issues there is never a “right” answer. All answers,
however, must recognize the uniqueness of the communication context that in turn
identifies internal problems and inefficiencies. You should learn how your decisions affect
meaningful and efficient end states of an organization through the construction of
effective and realistic goals.
The quantitative case activity will involve the designing and submission of a full group
analytical report (worth 15%) based on an Ivey case [“Medicine Hat Meat Traders”] that
is stored on MyLab. This assignment will give students an opportunity to practice this
analytical method prior to the final exam and involve themselves in another approach to
analyzing typical business problems.
Ultimately, you will learn how to properly read a case, interpret and analyze case facts
and produce a structured report that follows the quantitative method of case analysis
guidelines. Your ultimate goal is to be confident in case analysis so that you can
successfully complete the final exam in a controlled environment over a three-hour time
Learning Objectives: Research and report writing are key skills required of any managerial
position in a business environment. Along with the objectives [effective written
communication; self-discipline; consensus building; decision making; critical reasoning]
outlined in the “General Case Analysis Learning Goals” above, the following objectives
should be fulfilled by the completion of this assignment:
Each team will be responsible for deciding on what approach the team and each member
will follow in transposing the written research report into an engaging oral presentation.
This activity will be recorded and posted on each team’s private MS Teams channel, along
with feedback about the group’s and each individual’s presentation. Each member of a
team will receive the same grade awarded to this activity.
Learning Objectives: Oral presentations are of necessity a group effort in this course. As
such, the dimensions of learning are somewhat more complex than other course
activities.
• Time Management: You are asked to work with others and make your time as
effective as possible for yourself and your group members.
• Consensus Building: Group work requires that each member is able to work toward a
common goal (a topic-focused, persuasive, relevant and professional presentation).
• Self-Confidence: Through the opportunity to present in a controlled public venue, you
should develop increased levels of self-confidence.
• Individual and Group Responsibilities: You will learn how integral individual
preparation is to group success. Therefore, each student’s responsibilities extend
beyond individual performance.
• Task Management: The organization and delegation of tasks in a group setting is one
of the keys to success.
• Peer Coaching: Providing feedback to your group members as you prepare for a
presentation is one of the most valuable elements of this activity.
Once you have registered for MyLab, you will have access to the e-book and a series of
four ongoing writing exercises stored under “Assignments” in the MyLab menu bar.
These four exercises are designed to give you practice in structuring and planning
reports, writing persuasively, and writing both formal and informal reports.
There will be a three-hour individual case-based final exam in this course. The date of
the final exam will be announced in class once it has been scheduled by the Registrar’s
Office. The final exam will require you to read, analyze and report on your case findings.
The case for the final exam will be given to you at the exam. This exam will assess your
analytical ability with respect to the Quantitative Case method developed during the
second half of the term. The exam will bell be considered “open book” (i.e., any
reference notes will be admitted into the exam). You will also need to bring a calculator.
NOTE: You must attain a grade of 50% on the Final Exam in order to pass this course.
Additionally, you must perform quantitative analysis on your final exam in order to
pass the exam. Failure to write this exam will result in a grade of zero. For any student
missing the final exam due to an acceptable medical reason, supported by appropriate
documentation, a make-up exam will be scheduled by the Department.
COURSE PROCEDURES
Each class will usually begin with a recap of the learning goals of the previous class, and
will be followed by a Q & A. (usually in preparation for a written application of various key
business communication concepts). The designated topic and readings associated with
the current class will then be addressed and discussed collaboratively. In the last 15
minutes of several classes, each student or team will complete and submit (to the
associated tab in MyLab) a worksheet that should demonstrate an understanding of the
unit topic. These responses will be reviewed and assessed and will be used as part of the
Class Contribution grade. Feedback on the responses will be provided in the next class.
This course syllabus represents a type of contract between Instructor and student; it
is the student’s responsibility to be familiar with all the course policies contained in
this outline. It is the Instructor’s responsibility to make sure policies are followed in
order to ensure equitability, consistency, and fairness. It is neither fair to other
students nor acceptable for a student to ask for special consideration with regards
to a course policy. It is likewise unacceptable for the Instructor to give special
consideration to individual students with regards to course policy. It should also be
noted that this course outline is subject to modification; for various unforeseen
reasons, dates or assessment approaches may be changed during the term.
To be successful in MGMT 1P96, you will need to understand and follow all course
policies, as indicated below:
1. Late submissions (including the Final Exam), no matter the reason, will neither be
accepted nor assessed.
2. Submissions not sent through the prescribed medium or in the stipulated manner
or format (e.g., file name or format) will not be accepted for assessment.
3. Electronic messages sent through any medium other than Sakai “Messages” will
not be read.
4. Students must not record remote or on-site lectures. Any slide decks used for the
topic discussion will be posted (see “Resources” > “Lecture Presentations”) at the
end of the day on Fridays.
5. For all team-based assessed activities, every member of the team will receive
the same grade.
6. 1 point (out of 10) will be deducted from the Class Contribution grade for each
undocumented absence from a class (more than 4 missed classes = “0”).
7. The following student or group conducts are considered breaches of academic
ethics that contravene course policies:
▪ requesting an extension of a due date and/or time
▪ requesting rewrites or resubmissions
Important Dates
A - 90 to 100
Reserved for students where work is of outstanding quality that provides clear evidence
of a rare talent for the subject and of an original and/or incisive mind.
A - 80 to 89
Awarded for excellent, accurate work in which evidence of a certain flair for and
comprehension of the subject is clearly perceptible.
B - 70 to 79
Indicates competent work that shows a sound grasp of the course goals without being
distinguished.
C - 60 to 69
Represents work of adequate quality which suffers from incompleteness or inaccuracy.
D - 50 to 59
Given where the minimum requirements of a course are barely satisfied.
F - 49 or lower
All slides, presentations, handouts, tests, exams, and other course materials created by
the instructor in this course are the intellectual property of the instructor. A student
who publicly posts or sells an instructor’s work, without the instructor’s express
consent, may be charged with misconduct under Brock’s Academic Integrity Policy
and/or Code of Conduct, and may also face adverse legal consequences for infringement
of intellectual property rights.
Special Accommodation:
The University is committed to fostering an inclusive and supportive environment for all
students and will adhere to the Human Rights principles that ensure respect for dignity,
individualized accommodation, inclusion and full participation. The University provides a
wide range of resources to assist students, as follows:
Business document readers rely on clarity and consistency of format. There are,
therefore, conventions of format, organization, rhetoric, and Standard English for
written assignments in this course and in the Faculty of Business that you are required
to follow. All assessed writing assignments, consequently, will include deductions for
non-adherence to these conventions.
FORMAT/PRESENTATION
Most business environments prescribe format conventions that will maintain
consistency for internal and external documents. The instructions for each writing
assignment in the course, then, will reinforce these expectations.
ORGANIZATION
In many instances, the organizational structure (including headings) of business
documents will be predetermined (e.g., Case Analysis Executive Summaries). In some
course assignments, structure should be followed. In other cases, students will need to
decide the most effective way to order and connect ideas to enhance reader
understanding and encourage agreement with a message’s intent.
RHETORIC
Rhetoric, as Aristotle defined, is "the faculty of discovering in any particular case all of
the available means of persuasion." Since business writing is primarily focused on
persuasion, students’ submissions must demonstrate logos (logic: sound reasoning and
evidence), ethos (writer credibility), and sometimes pathos (appeals to the reader’s
emotions).
PLAGIARISM:
Plagiarism is unacceptable. The consequences of such conduct are predictable and
severe. Intellectual honesty must be the foundation of all your work. Please refer to
www.brocku.ca/academic-integrity regarding this issue and your rights and
responsibilities as a Brock University student.
02/02 Practice Qualitative Case Analysis *Access and Read “Steve Jackson Faces
Resistance to Change” case (“MyLab” >
Ivey Case Studies)
*Submit [Group] “CC: Team Practice
Qualitative Case Analysis Worksheet”
(MyLab)
[DUE: 02/02, 12:20 p.m.]