LIST OF DATES AND EVENTS

21.02.2023 The complainant ordered a The Roadster Men Mid Top Regular Boots, worth
MRP(Gross Amount) of Rs. 4499 on 21.02.2023 vide Invoice No.
I0923AR000390552(Annexure P-1) and Order ID 122884906361680013501
from Myntra Logistics sold by Aryman Footwear Exports Pvt. Ltd.
24.02.2023 Wrong product showing description as Roadster White Shoe Size UK8 (Style
Code RSKP 07) worth MRP Rs. 2995 (Annexure P-2) was delivered.

That the complainant ordered similar product from opposite party 1 of same
brand which was also wrongly delivered which is yet to be resolved. In order
to prevent same fraud to happen, complainant choose to videorecord the
package and surprisingly again different shoes were delivered to complainant.
Annexure P-3.

24.02.2023 The same issue was intimated to opposite party 1 on the very same time of
delivery by way of calling whereby it was promised to complainant that his
issue will be resolved or either he will be delivered with correct product or the
paid amount will be refunded.

24.02.2023 Complaint was raised on opposite party Iplatform with Issue No.
IN2302242110519354377 and the complaint were shown resolved without
providing any solution to the fraud happened with complainant. Thereafter
another compliant was raised against the with Issue No.
IN23022509054350614583 where complainant was asked to send picture of
wrong product delivered which was then sent to opposite party 1. Thereafter
opposite party 1 acknowledged the mistake and accepted that wrong product is
been delivered to complainant and offered a solution till 28 th Feb, 2023.

01.02.2023 After repeated request of complainant for any update, opposite party I refused
to provide any solution and accepted that the product was delivered from their
own warehouse and they shipped correct product, whereas the consumer i.e.
complainant is the one left with no option or solution to fraud happened to
him Annexure P-4