3/30/23, 4:16 PM TRACKING FORM

TRACKING FORM

Hi, German Hernando. When you submit this form, the owner will see your name and email address.

You have an FTL order with a pickup appointment at 10:00 CST, you saw on the
notes that the driver arrived on time. However, when you called to confirm if he
was already loaded, the driver advised that he tried to check in but the reference
1. number was incorrect and the shipper couldn’t identify the load.
What questions would you ask the driver and what would you do to solve the
issue? Elaborate

i would ask him as follows:

1.What is the reference number that you used? ( in order to confirm it)
2.Did you try contacting the shipper to verify the reference number?

To solve the issue: contact the shipper to verify the reference number and provide
the correct one to the driver to complete the pickup appointment.

What type of loading method would be suitable when the shipper states an order
2.
will be 4000 loose cases (floor loaded):

a suitable loading method could be floor loading because it loads the cargo directly

3. What are the internal parties involved in the FTL tracking?

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Broker

consignee

shipper

track and trace agent

Sales representative

Good

4. What are the external parties involved in the FTL tracking?

Customer

track and trace agent

consignee

carrier

3PL

5. What questions should you ask the driver if he is at "LOADED" status

Check out time?

Are you rolling?

Do you have a dock assigned?

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Any issues over the road?

Do you have the BOL signed?

ETA to the delivery location?

6. What questions should you ask the driver at "PICK UP" status

Check in time

Do you have a dock assigned?

Are you getting loaded already?

Any OS&D to report?

Is the POD signed?

7. What questions should you ask the driver at the "IN TRANSIT" status

For example: the current location, the ETA to the receiver, and ask if there´s any issue
over the road

8. What are the statuses in the life of the load?

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Open: This status indicates that a shipment is available for booking and has not
yet been assigned to a carrier.

Reserved or Prebook: This status indicates that a shipment has been reserved or
pre booked with a carrier but has not yet been assigned a specific pickup or
delivery date.

Covered or Booked: This status indicates that a shipment has been assigned to a
specific carrier and pickup and delivery dates have been confirmed.

Dispatched: This status indicates that the carrier has been dispatched to pick up
the shipment.

At Pick up / At Origin / Loading: This status indicates that the carrier has arrived at
the pickup location and is in the process of loading the shipment.

Loaded / Picked up: This status indicates that the carrier has loaded the shipment
and is on their way to the destination.

In Transit / Rolling: This status indicates that the shipment is en route to the
destination.

At Consignee / At Destination / Unloading: This status indicates that the carrier

has arrived at the destination and is in the process of unloading the shipment.

D li d/U l d d / D li d Thi t t i di t th t th hi th b

9. In which status are the appointments set?

Tendered

Open

Covered

Dispatched

10. Tracking could be:

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Over the phone

Through website

Email updates

EDI

D.A.T

11. Why does tracking matter in this industry?

tracking is important in the transportation industry because it allows shippers,

carriers, and receivers to monitor the location and status of goods during transit.
This helps to ensure that shipments are delivered on time, reduce the risk of theft
or loss

12. What is the difference between a preloaded trailer and a live load?

a preloaded trailer refers to a trailer that has already been loaded with goods before
it arrives at the pickup location but a live load, on the other hand, refers to the
process of loading goods onto a trailer while it is at the pickup location.

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