Artificial Intelligence in

Education

Presented at
AI Series for Educators Webinar Session

Panji Wasmana | CTO for Microsoft Indonesia

AI is
everywhere
 87% of organizations believe AI will give
them a competitive edge

Source: MIT Sloan Management Review

 A New AI-Employee Alliance

48% 75%

of people in Indonesia say Indonesian employees would

they’re worried AI will delegate as much work as possible
replace their jobs to AI to lessen their workloads
 Empowering everyone to achieve more

Every Students Every Lecturer Researcher and Developer & data

Innovator professional
AI evolving and getting stronger to address business need

Artificial Intelligence Artificial Intelligence

1956 the field of computer science that seeks to create
intelligent machines that can replicate or exceed
human intelligence

Machine Learning
Machine Learning
1997 subset of AI that enables machines to learn from
existing data and improve upon that data to make
decisions or predictions

Deep Learning Deep Learning

2017 a machine learning technique in which layers of
neural networks are used to process data and
make decisions

Generative AI
Generative AI 2021 Create new written, visual, and auditory content
given prompts or existing data.
 Generative AI makes apps truly intelligent

Current apps Intelligent apps

Constrained interactions Natural language interaction

Paradigm shift
Data-driven, personalized experiences
Hard-coded and fixed data sets
that improve over time

Change is costly and complex Quickly deliver new features

Natural language Reasoning engine
Azure OpenAI Service
Generative AI, Large pretrained foundation AI models
custom-tunable with your data

GPT-4 GPT-3.5

ChatGPT DALL·E 2
 Generative AI
Content creation by API

GPT-4 DALL·E ChatGPT

Prompt: Prompt: A white Siamese cat What is the fastest animal on land?

Write a tagline for an ice cream shop. Response:

the cheetah (Acinonyx jubatus), which can reach
speeds of up to 60 miles (97 kilometers) per
Response: hour.

We serve up smiles with every scoop!

What makes them so fast?

Cheetahs are built for speed and have several

adaptations that make them the fastest land
animal: lean body, long legs, flexible spine,
large nostrils and claws that don’t retract.
Azure OpenAI | Overview of GPT-3

Generative pre-trained transformer 3

(GPT-3)
Autoregressive language model that uses
deep learning to produce human-like text

Pre-trained on trillions of words

Predicts the most likely next word based

on input text

General text-in/text-out interface

Model use out of the box - prompting
Entity Recognition Prompt Instruction
Decoder Extract the name of this person in this text.
Conversational AI
Text: “My name is Simon, order status?”
Topic Classification Application
NLU Completion
Agent: Sentiment:
Sentiment Analysis Entity (Name): Simon
How can I help you today? Positive
Prompt Instruction
Decide whether a phrase’s sentiment is positive, Customer: Sentiment:
Other NLU tasks
neutral, or negative. My name is Simon, Positive
NLP Phrase: “How can I help you today?” order status?

Summarization Completion Summary of conversation

Sentiment: Positive
Customer calling Abstractive
Paraphrase Prompt Instruction regarding an order. Summarization
NLG Summarize the following conversation:
Sentence Generation Agent: How can I help you today?
Foundation Model Customer: My name is Simon, order status?
Large Language Model
GPT-3 Other NLG tasks Completion
Summary: Customer calling regarding an order.
 175B
GPT-3 | 2020

17B
Turing-NLG | 2020

340M
BERT-Large | 2018
 175B 530B
GPT-3 | 2020
Megatron-Turing
NLG | 2021

17B
Turing-NLG | 2020

340M
BERT-Large | 2018
Azure OpenAI | GPT-3 Prompt Design

Prompt—Text input that Completion—Output that

provides some context to the GPT-3 generates based on
engine on what is expecting. the prompt.
Azure OpenAI | GPT-3 Ideate, Experiment and Fine-Tuning
Iterate on ideas with Refine with examples Optimize accuracy and
a general-purpose (‘few shot learning’) with latency to validate proof
text-in/text-out interface a simple UX of concept fast
Prompt Prompt Prompt and completion examples
Summarize game commentary Turn game commentary into highlights:
into highlights:
Commentary: What a pickup she has

Examples
"hyperparams": {

Custom-tuning
Shey Peddy is applying ball pressure at "batch_size": 4,
Main highlights: New York has domina "learning_rate_multiplier": 0.1,
the top against Sabrina Ionescu. At "n_epochs": 4,
7:48 remaining in the quarter; Peddy ###
"prompt_loss_weight": 0.1,
"use_packing": true
}
What are the main highlights of the
Commentary:
game so far? 1. Turner is so important defensively to

Inputs
2. Griner pulled way out, Hartley with
Azure OpenAI
3. At 1:54 remaining in the quarter, Pho
Service
Sample response Sample response
The game has been close with Phoenix Main highlights:
leading New York 7-5. Shey Peddy has 1. New York has had a strong run in the

Results
been key for Phoenix. 2. Phoenix leading by 1 point, 24-23
3. New York Liberty's comeback has be
 Generate 50/images per minute
(default rate, can be increased)
with simple text prompts

Accelerate designs or inspire

DALL•E 2 creative decision

Build capability into enterprise

applications through APIs and SDKs
OpenAI Codex Model GitHub Private code

Provide editor context

Provide suggestions

Improve suggestions

GitHub
Copilot Service

Public code and text

on the internet
Power BI
Generating DAX
expressions with
natural language
Power Platform
Power Fx formulas
 46%
of new code is now
written by AI

75%
of developers feel more
focused on satisfying work

96%
of developers are faster
with repetitive tasks
 Fastest
ChatGPT growing consumer
product in history

Runs on Microsoft Azure

Backed by Azure Cosmos DB
Developed on GitHub
 Copilot

An application using modern AI (incl. Generative AI)

to assist you with complex cognitive tasks
 Apps
Plugin extensibility

Microsoft Copilots Your Copilots

Copilot
AI orchestration

stack Foundation models

Microsoft Copilot Your data

AI infrastructure

Microsoft Cloud
 Microsoft Copilot

Microsoft runs on Azure AI

Microsoft 365 Microsoft Security Dynamics 365 Power Platform
Copilot Copilot Copilot Copilot

Bing GitHub Copilot Nuance

 Build your Copilot

Every app will be New apps will be built that

reinvented with AI weren’t possible before
Higher Education
trends and desired
outcomes
Trends

Enhanced student experience

Personalized, hybrid learning

Lifelong learner skilling

Modernizing campus to physical and digital

experiences
 Higher Education
trends and desired
outcomes
Desired outcomes

Student Achievement

Equity and Inclusion

Accessible learning resources and technology

Lifelong learner engagement

4 Phases of Data Journey in Education Sector

COLLECT DISPLAY PREDICT DRIVE OUTCOMES

Data in silos, History, hard to use Reliant on people Natural, integrated

disconnected to drive change to course-correct
with data
with tools students
use everyday
Insight
 How data, analytics and AI can help higher education
Measure impact and track
progress
“Power BI helps us empower those
colleges to be self-sufficient, to
understand their data, to make more
informed decisions, and in turn to help
change student lives.”
Read the full case study
Obtain actionable insights
Stakeholders across the university can
access data and generate their own
actionable insights. This democratization
of data expands the application efforts
beyond the core information resources
team, allowing a wide range of faculty
and staff to develop their own analyses
and share findings with colleagues.
Read the full case study
Enable new teaching and
learning models
“Data science and machine learning may
unlock significant value for universities by
ensuring resources are targeted toward
the highest-impact opportunities to
improve access for more students, as well
as student engagement and satisfaction”
Read the full case study
 Microsoft Data Analytics and AI for Education
Connect students, educators and data to transform education

Educational reporting Learning analytics Useful and actionable insights

Develop learning Use of AI powered

Obtain actionable analytics to enable solutions to enable
insights with data personalized instruction predictive and
analysis and reporting and experiences for prescriptive experiences
students

Maximize the value of your data

WHO IS AT GREATER RISK?
 WHO IS AT GREATER RISK?
LOW AVERAGE HIGH
A B
A B
A B
B A
B A
B A
B A
B A
B A
Considerations for educators | Embrace or Ban?

“Questions about how AI will disrupt

education are not important.

It's happening anyway.

Asking what we need to give up to

get there is the smart move.”

Dan Fitzpatrick, UK
https://www.linkedin.com/in/danfitz86/
Examus proctoring service

Examus has developed advanced AI

proctoring solutions that prevent cheating
attempts during online exams as well as
monitor and control students' behavior
during the examination process.

Examus Proctor AI - an AI online proctoring

software

Examus EQ – a tool, which monitors human

attention and engagement during online
learning or testing

Examus uses a unique Artificial Intelligence

Proctoring solution with face recognition
technology.

Microsoft Azure Marketplace

Augmental : Making education
more personalized
Augmental has taken the standardized courseware and
applied the latest technologies giving each student an
equal chance to succeed, through personalized and
adaptive course materials.

Equipped with a virtual classroom tool and offering a

reporting and analytics module, Augmental empower
teachers and provide them with realtime insights to better
support their students.

• Adaptive learning: Tailored paths based on each

students learning abilities.
• Virtual classrooms: Engage with your students
anywhere anytime.
• Reporting: Performance and progress tracking system
• Quizzes: Test your students and automatically correct
your exams.
• Content creation: Easily create, manage and publish
your educational content.
Microsoft Azure Marketplace
Antares QBot – Transforming
Teaching and Learning

“QBot”, is an AI-infused bot that answers

student queries and creates a learning
community

Our Teaching and Learning Solution QBot

improves engagement and collaboration
amongst students and teachers. It provides a
personalised learning experience to help
students reach their full potential.

The objective of the QBot implementation

program, is to help customers provide quality
Teaching and Learning experience on
Microsoft Teams at scale.

Microsoft Azure Marketplace

Opportunities for AI in Education

• Personalize learning based on individual student • Engage learners by providing interactive

needs with tailored content and targeted experiences, a jump-start to creative processes,
coaching to support improvement Accelerate and real-time feedback
Learning
• Improve accessibility with translation, • Analyze data efficiently and deliver actionable
captioning, read-aloud, and voice input insights from unstructured data across diverse
sources of information
VELY DESIG
LUSI NE
C
N

D
• Build AI literacy among staff, educators, • Create and customize content for lesson

I
and students to encourage responsible plans, quizzes, rubrics and more for any
usage and effectively advance learning Enabling topic, in any language, for any level
Equitable
• Equip students with the skills they’ll Education • Enhance support services with the ability
need to thrive in the future of work Prep r the to answer FAQs, recommend resources, and
M provide personalized information
fo
I

SI
a re
PL

T
IF I E R E
D AN D S E CU

ci rove
St utu

cy
en • Unlock productivity and save staff time spent
ud
• Defend at machine speed with gains in

en
Im fi

p
F

quality detection, speed of response, and
ability to strengthen security posture
• Protect your data with the most comprehensive
compliance and security controls in the industry
re ts writing, searching, editing, and analyzing
Ef
• Automate processes for administrative or
repetitive tasks such as managing IT helpdesk
tickets, course scheduling, and more
However, Societal expectations are increasing
Considerations for educators | Assessment
Ways others are reconsidering assessment

1
Give students a draft essay created in ChatGTP and
assess them on the improvements/personalization
made to the draft
2

3
More classroom-based assessment, more oral assessments,
more application of knowledge
Considerations for educators | Save time

Success
criteria Model
Learning answers
objectives Marking
Report
writing
Resource
Lesson creation Feedback
planning
Emails

Learner
Personalised modifications
learning

Save educators time so they can focus on quality learning experiences instead
Considerations for educators | Prompts
It’s all in the prompts. The answer you get from ChatGTP is only as good as the prompts you give it.
Some example frameworks that might help develop good prompts, and therefore, good outputs are
below. Review of the output from AI tools is always recommended before using/distributing

Author unknown Tom Barrett, Dialogic Learning

Considerations for educators | Skill Development
For Educators
• Appreciate that this is another change, on top of
a period of significant change in education. Be
prepared with a clear change and adoption
strategy to lead this change.
• Have a clear stance on it’s use and educate the
educators on the why of your decision.
• Provide opportunity for shared conversation
and solutions
• Provide opportunities to develop the skill of
good prompt writing via resources, guides and
time to explore and experiment.
• Provide opportunities to spotlight creative use
cases and for sharing amongst staff.
• Consider a way to share great prompts that get
great outputs from ChatGTP for other staff to
learn from.
For Students
• Students will use this whether its banned on
education networks and devices or not so teach
them about responsible use of AI.
• ChatGPT is a great opportunity to develop
future focused workplace skills such as
problem solving, creating thinking and analytical
skills
• ChatGPT provides students with the opportunity
to demonstrate their knowledge – educators
need to give them the opportunity to do this by
rethinking assessment.
• Students will be able to use this tool in the
workplace – prepare them for that now.
• Use the excitement driving ChatGPTto
encourage career pathways related to AI.
 Microsoft’s Responsible AI principles

Fairness Reliability & Safety Privacy & Security Inclusiveness

Transparency

Accountability
Put principles into action with
the Responsible AI Standard
Records
our practice of Responsible AI by Design – the
proactive ways in which we guide the design, build,
and testing of AI systems.

Establishes
a durable framework for the maturing practice of
responsible AI and evolving regulatory requirements.

Reflects
our deeper exploration of what our six AI principles
mean and the steps we must taken to uphold them.
 Your data is your data

Your data is not used to train

Microsoft Cloud the OpenAI foundation models
without permission
AI you can trust
Your data is protected by
the most comprehensive enterprise
compliance and security controls
 How you can get started today

Try Microsoft’s Get copilot-ready

copilots in action with Microsoft 365

Ensure an AI-ready Build your own

data foundation AI-powered copilot
There is no better time to
reimagine education and how
technology can support that
transformation.”
Satya Nadella
February 2023