Total : 98 Work Requests

No WR Number Status Request Date Age Work Title Location

(Cal Days)

1 WR-1676154 Completed 01 Oct 2023 09:09 AM 2 Cek air dingin tidak keluar Casa Domaine - One

2 WR-1676255 Completed 01 Oct 2023 01:46 PM 0 Civil work Casa Domaine - Prive

3 WR-1676288 Completed 01 Oct 2023 03:03 PM 3 Lampu ruang gym mati satu Casa Domaine - Prive

4 WR-1676295 Completed 01 Oct 2023 03:17 PM 1 Cover sofa bulat kursi rotan kotor Casa Domaine - Prive

5 WR-1677550 Completed 02 Oct 2023 09:08 AM 8 Instal cover toilet Casa Domaine - One

6 WR-1677569 Completed 02 Oct 2023 09:28 AM 2 Perbaikan tali kipas Casa Domaine - Prive

7 WR-1677570 Completed 02 Oct 2023 09:29 AM 8 Ganti lampu LED Casa Domaine - One

8 WR-1677675 Completed 02 Oct 2023 10:50 AM 0 Penggantian karpet troli Casa Domaine - One

9 WR-1677678 Completed 02 Oct 2023 10:56 AM 0 Perbaika karpet troli Casa Domaine - Prive

10 WR-1677950 Completed 02 Oct 2023 03:18 PM 2 Request Gajah gallery Casa Domaine - One

11 WR-1677953 In Progress 02 Oct 2023 03:24 PM 11 Lampu TL mati Casa Domaine - One

12 WR-1678013 Completed 02 Oct 2023 04:03 PM 2 Lampu toilet driver mati Casa Domaine - One

13 WR-1678096 Completed 02 Oct 2023 08:33 PM 2 Lampu depan unit mati Casa Domaine - Prive

14 WR-1678115 Completed 02 Oct 2023 10:08 PM 1 Tombol on/off AC gym keras Casa Domaine - Prive

15 WR-1678116 Completed 02 Oct 2023 10:12 PM 1 Besi tirai gorden keluar Casa Domaine - Prive

16 WR-1679178 Completed 03 Oct 2023 07:58 AM 1 2 pcs lampu LED mati Casa Domaine - One

17 WR-1679569 Completed 03 Oct 2023 02:53 PM 0 Lampu halogen mati Casa Domaine - Prive

18 WR-1679588 Completed 03 Oct 2023 03:17 PM 1 Vacuum FD mampet Casa Domaine - One

19 WR-1679655 Completed 03 Oct 2023 04:19 PM 0 Cover lampu ramp terlepas, untuk cover Casa Domaine - One
ada di fcc.
20 WR-1679741 Completed 03 Oct 2023 05:53 PM 0 Perbaikan lampu facade Casa Domaine - One

21 WR-1679783 Completed 03 Oct 2023 08:17 PM 0 Complaint Casa Domaine - Prive

22 WR-1680853 Completed 04 Oct 2023 07:40 AM 0 3 Lampu dinding ram gate 3 kedip & 2 Casa Domaine - One
lampu ram gate 2 kedip / mati
23 WR-1680854 Completed 04 Oct 2023 07:47 AM 0 Lampu dinding dan power supply mati Casa Domaine - One

24 WR-1680992 Completed 04 Oct 2023 10:23 AM 3 Perbaikan wardrobe Casa Domaine - One

Helpdesk Briefing Report - Page 1/61

24 WR-1680992 Completed 04 Oct 2023 10:23 AM 3 Perbaikan wardrobe Casa Domaine - One

25 WR-1680993 Completed 04 Oct 2023 10:24 AM 6 Ganti lampu 11pcs Casa Domaine - One

26 WR-1681020 Completed 04 Oct 2023 10:44 AM 3 Pasang hiasan dinding Casa Domaine - Prive

27 WR-1681061 Completed 04 Oct 2023 11:42 AM 6 Request stop kontak di area tunggu driver Casa Domaine - Prive
B1
28 WR-1681204 Completed 04 Oct 2023 01:45 PM 0 Request Casa Domaine - One

29 WR-1681408 In Progress 04 Oct 2023 03:56 PM 9 Setting glass door Casa Domaine - One

30 WR-1681411 Completed 04 Oct 2023 03:58 PM 6 AC noise Casa Domaine - One

31 WR-1681412 Completed 04 Oct 2023 04:01 PM 6 AC lobby noise Casa Domaine - One

32 WR-1681440 Completed 04 Oct 2023 04:37 PM 0 Cek ac masters bedroom Casa Domaine - One

33 WR-1681441 Completed 04 Oct 2023 04:40 PM 5 Besi karat tiang kanopi kolam ground Casa Domaine - Prive
floor

34 WR-1682612 Completed 05 Oct 2023 06:10 AM 3 2 Lampu TL lt. 56 area staircase 3 mati Casa Domaine - Prive

35 WR-1682613 Completed 05 Oct 2023 06:14 AM 6 Lampu facade horizontal sisi selatan T1 Casa Domaine - One
mati
36 WR-1683100 Completed 05 Oct 2023 05:16 PM 1 Ganti lampu LED Casa Domaine - Prive

37 WR-1683235 Completed 06 Oct 2023 01:43 AM 2 Lampu LED mati diarea depan pintu unit Casa Domaine - One
56C T1
38 WR-1683236 Completed 06 Oct 2023 01:51 AM 1 Lampu LED mati diarea male toilet 33 T1 Casa Domaine - One

39 WR-1683240 Completed 06 Oct 2023 01:57 AM 1 Lampu LED mati di area koridor lift Casa Domaine - One
passengger lt. 1 T1
40 WR-1683244 Completed 06 Oct 2023 02:00 AM 1 LED mati di area koridor unit A&B lt. 30 Casa Domaine - Prive
T2
41 WR-1683245 Completed 06 Oct 2023 02:06 AM 1 LED mati di depan unit 26D T2 Casa Domaine - Prive

42 WR-1683246 Completed 06 Oct 2023 02:08 AM 1 LED mati di area lift passenger lt. 29 T2 Casa Domaine - Prive

43 WR-1683247 Completed 06 Oct 2023 02:11 AM 1 LED mati di depan unit 5B T2 Casa Domaine - Prive

44 WR-1684265 Completed 06 Oct 2023 08:02 AM 0 AC noise Casa Domaine - Prive

45 WR-1684314 Completed 06 Oct 2023 09:13 AM 1 Tukar door closer ruang meeting pintu Casa Domaine - One
luar
46 WR-1684627 Completed 06 Oct 2023 03:19 PM 4 Lampu halogen mati Casa Domaine - Prive

47 WR-1685974 Completed 07 Oct 2023 09:38 AM 0 Complaint Casa Domaine - Prive

48 WR-1686092 Completed 07 Oct 2023 02:11 PM 3 Complaint Casa Domaine - One

49 WR-1688685 In Progress 09 Oct 2023 09:12 AM 4 Pemasangan kitchen sink, kitchen stove, Casa Domaine - One
cooker hood dan test con
50 WR-1688690 Completed 09 Oct 2023 09:15 AM 1 Check water heater tidak panas Casa Domaine - One

Helpdesk Briefing Report - Page 2/61

51 WR-1688973 Completed 09 Oct 2023 01:50 PM 1 Request Casa Domaine - One

52 WR-1689225 Completed 09 Oct 2023 06:32 PM 0 Complaint Casa Domaine - One

53 WR-1689255 Completed 09 Oct 2023 07:27 PM 0 Request Casa Domaine - One

54 WR-1689262 Completed 09 Oct 2023 07:40 PM 0 Request Casa Domaine - One

55 WR-1690401 Completed 10 Oct 2023 08:11 AM 0 Request Casa Domaine - One

56 WR-1690433 Completed 10 Oct 2023 08:46 AM 1 Perbaikan sprinkler yang bocor diarea Casa Domaine - Prive
parkir

57 WR-1690538 Completed 10 Oct 2023 10:14 AM 0 Request Casa Domaine - One

58 WR-1690672 Completed 10 Oct 2023 12:06 PM 0 Potong pipa Casa Domaine - Prive

59 WR-1690688 Completed 10 Oct 2023 12:33 PM 2 Pintu besi setting ulang Casa Domaine - One

60 WR-1686072 Completed 10 Oct 2023 01:11 PM 1 Complaint Casa Domaine - One

61 WR-1690761 Completed 10 Oct 2023 02:19 PM 0 Lampu mati depan unit 36D Casa Domaine - One

62 WR-1690763 Completed 10 Oct 2023 02:21 PM 2 Dinding luar cat Casa Domaine - One

63 WR-1690865 Completed 10 Oct 2023 04:05 PM 1 Vacuum FD kitchen sink Casa Domaine - One

64 WR-1690925 Completed 10 Oct 2023 04:45 PM 1 Pasang lampu 3 Pcs Casa Domaine - Prive

65 WR-1678044 Completed 10 Oct 2023 05:04 PM 1 Request Casa Domaine - One

66 WR-1690372 Completed 11 Oct 2023 06:41 AM 2 Request via web from Sandy Irvan Pitoyo Casa Domaine - Prive
(Security & Safety)
67 WR-1682690 Completed 11 Oct 2023 09:17 AM 0 Pinjakan diarea play ground Lt 2 Casa Domaine - Prive
terangkat keatas

68 WR-1692401 Completed 11 Oct 2023 11:03 AM 0 Perbaikan lampu pilot Casa Domaine - Prive

69 WR-1692406 Completed 11 Oct 2023 11:06 AM 0 Pasang updeck Casa Domaine - Prive

70 WR-1692819 In Progress 11 Oct 2023 01:58 PM 2 CCTV mati di GF (Panel PKG) Casa Domaine - Prive

71 WR-1692862 Completed 11 Oct 2023 02:47 PM 0 Request Casa Domaine - One

72 WR-1681417 Completed 11 Oct 2023 04:13 PM 0 Show unit Casa Domaine - Prive

73 WR-1681424 Completed 11 Oct 2023 04:18 PM 0 Show unit Casa Domaine - Prive

74 WR-1693070 Completed 11 Oct 2023 06:00 PM 0 Rubber mat playroom Casa Domaine - Prive

Helpdesk Briefing Report - Page 3/61

74 WR-1693070 Completed 11 Oct 2023 06:00 PM 0 Rubber mat playroom Casa Domaine - Prive

75 WR-1693073 Completed 11 Oct 2023 06:02 PM 0 Cover sofa kolam renang Casa Domaine - Prive

76 WR-1693121 In Progress 11 Oct 2023 08:16 PM 2 Pemasangan camera Casa Domaine - Prive

77 WR-1693123 Completed 11 Oct 2023 08:17 PM 0 Pasang camera cctv Casa Domaine - One

78 WR-1695218 Completed 12 Oct 2023 08:31 AM 0 Lampu steam uap female Casa Domaine - Prive

79 WR-1695244 Completed 12 Oct 2023 09:03 AM 0 Repaint Casa Domaine - Prive

80 WR-1695955 Completed 12 Oct 2023 09:45 AM 0 handle pintu tidak dapat dibuka dari Casa Domaine - Prive
dalam first aid room

81 WR-1696035 Completed 12 Oct 2023 11:30 AM 0 Setting glass door Casa Domaine - Prive

82 WR-1696058 In Progress 12 Oct 2023 11:55 AM 1 Request Casa Domaine - Prive

83 WR-1696328 In Progress 12 Oct 2023 05:08 PM 1 CCTV blinking di area playroom Casa Domaine - Prive

84 WR-1697551 In Progress 13 Oct 2023 02:11 AM 0 Lampu TL mati di area staircase 1 lt. 43 Casa Domaine - One
T1
85 WR-1697552 In Progress 13 Oct 2023 02:17 AM 0 Lampu TL mati di area staircase 2 lt. 28 Casa Domaine - One
T1
86 WR-1697553 In Progress 13 Oct 2023 02:22 AM 0 Lampu TL mati di area staircase 1 lt. 15 Casa Domaine - One
T1
87 WR-1697554 In Progress 13 Oct 2023 02:28 AM 0 Lampu TL mati di area staircase 2 lt. 11 Casa Domaine - One
T1
88 WR-1697555 In Progress 13 Oct 2023 02:38 AM 0 Lampu TL mati di area staircase 1 lt. 7 T1 Casa Domaine - One

89 WR-1697557 In Progress 13 Oct 2023 02:41 AM 0 1 buah lampu LED padam di Area koridor Casa Domaine - One
lift Passengers lt. 2 T1
90 WR-1697558 In Progress 13 Oct 2023 02:51 AM 0 Lampu LED mati di depan pintu exit sisi Casa Domaine - Prive
timur lt 33 CD2
91 WR-1697559 In Progress 13 Oct 2023 03:03 AM 0 Lampu LED mati di depan unit dan Pintu Casa Domaine - Prive
samping 29C T2
92 WR-1697560 In Progress 13 Oct 2023 03:10 AM 0 2 Lampu LED mati di depan pintu Casa Domaine - Prive
samping unit 15A T2
93 WR-1697561 In Progress 13 Oct 2023 03:13 AM 0 Lampu LED mati di depan pintu unit 12C Casa Domaine - Prive
dan koridor unit 12 A dan B T2
94 WR-1697562 In Progress 13 Oct 2023 03:17 AM 0 Lampu LED mati di depan pintu exit sisi Casa Domaine - Prive
timur lt 11B T2
95 WR-1697713 In Progress 13 Oct 2023 09:59 AM 0 Perbaikan flowswitch alarm Casa Domaine - One

96 WR-1697869 In Progress 13 Oct 2023 01:00 PM 0 Dispenser gym kotor kerak kuning Casa Domaine - Prive

97 WR-1697871 In Progress 13 Oct 2023 01:03 PM 0 Tanaman deket kolam renang daun Casa Domaine - Prive
sudah turun ke kekolam

Helpdesk Briefing Report - Page 4/61

98 WR-1697875 New 13 Oct 2023 01:06 PM 0 Menhole gutter kolam renang karatan Casa Domaine - Prive

Helpdesk Briefing Report - Page 5/61

Floor Room/Area/ Zone Requestor Name Request Detail

F28th floor 28A Fachrul Rozy (Tenant Relation) Cek air dingin di wastafel Asian kitchen
tidak keluar
F45th floor 45A Fachrul Rozy (Tenant Relation) 1.setting pintu junior bathroom
2. Water heater mati junior bathroom
3. Lemari kaca master tidak tertutup rapat
F3rd floor Gym Room Area Dwi Alwinto (Tenant Relation) Lampu ruang gym mati satu

F2nd Floor Swimming Pool Area Dwi Alwinto (Tenant Relation) Cover sofa bulat untuk kursi sudah kotor
ada bekas kotoran burung agar di dicuci
semua ada 4 sofa bulat
F15th floor 15B Fachrul Rozy (Tenant Relation) Instalasi cover toilet (material dari tenant)

F45th floor 45A Fachrul Rozy (Tenant Relation) Perbaikan tali kipas yang rusak

F28th floor 28A Fachrul Rozy (Tenant Relation) Ganti lampu LED 2 pcs

F2nd Floor Concierge Lobby 1 Abdullah Hasan (Engineering) Penggantain karpet troli yg rusak

F2nd Floor Comcierge Room Abdullah Hasan (Engineering) Pebggantian karpet troli yg rusak

FGround Agus Supriatna (Tenant Relation) Cleaning AC spilt 1 indoor & outdoor
Floor
F5th floor Staircase 1 Area Exandho Setyo Putro P. (Tenant Lampu TL. Samping lift service mati 1 pcs
Relation)
FBasemen Public Toilet Widodo (Housekeeping) Lampu toilet driver mati
t2
F15th floor 15D Octavia Junaedi (Tenant Relation) Lampu depan unit mati

F3rd floor Gym Room Area
F2nd Floor Swimming Pool Area
FBasemen Public Toilet
t2
FBasemen Lobby Lift
t3
F11th floor 11D
F2nd Floor
F49th floor Electrical Room
Dwi Alwinto (Tenant Relation)
Dwi Alwinto (Tenant Relation)
Akhmad Jamaludin (Security &
Safety)
Exandho Setyo Putro P. (Tenant
Relation)
Fachrul Rozy (Tenant Relation)
Akhmad Jamaludin (Security &
Safety)
Abdullah Hasan (Engineering)
Tombol on/off AC gym deket saklar keras
di tekan
Besi tirai gorden keluar minta di rapih kan
lagi
2 pcs lampu LED mati di toilet driver
Lampu depan lift redup 1 pcs
Vacuum FD mampet di area kamar
mandi belakang
Cover lampu ramp terlepas di area drop
off, untuk cover ada di fcc.
Agar diperbaiki lampu facade yang off di
lantai 49 sisi utara

F9th floor 9A Agus Supriatna (Tenant Relation) Cek settingan AC

FGround Ramp Selatan Bima Satrio Putra (Security & 3 Lampu dinding ram gate 3 kedip & 2
Floor Safety) lampu ram gate 2 kedip / mati
F2nd Floor Drop off Bima Satrio Putra (Security & Lampu dinding dan power supply mati
Safety)
F10th floor 10C Eka Yuliana (Tenant Relation) Perbaikan wardrobe

Helpdesk Briefing Report - Page 6/61

F10th floor 10C Eka Yuliana (Tenant Relation) Perbaikan wardrobe

F28th floor 28A Eka Yuliana (Tenant Relation) Ganti lampu 11pcs

F9th floor 9A Fachrul Rozy (Tenant Relation) Pemasangan hiasan lilin di dinding

FBasemen Kantin Akhmad Jamaludin (Security & Request stop kontak di area tunggu driver
t1 Safety) B1
F43rd floor 43D Agus Supriatna (Tenant Relation) Perbaikan toilet flush master bathroom

FBasemen Lobby Lift Abdullah Hasan (Engineering) Agar di setting glass door yg gesek ke
t1 lantai (setting bagain atas engselnya)
FBasemen Lobby Lift Abdullah Hasan (Engineering) Agar diperiksa unit fan indoor AC yg
t2 noise
FGround Lobby Lift Abdullah Hasan (Engineering) Agar di setting dan diperbaiki ac lobby lift
Floor GF yg noise pada diffusernya.
F8th floor 8A Fachrul Rozy (Tenant Relation) Cek lampu ac kedap kedip di master
bedroom
FGround Water Feature Area Agus Supriatna (Housekeeping) Tiang besi erkarat mohon di cat ulang di
Floor area water picture ground floor samping
gajah gelery

F56th floor Staircase 3 Area
F63th floor
F9th floor Lobby Passenger Area
Bima Satrio Putra (Security &
Safety)
Bima Satrio Putra (Security &
Safety)
Fachrul Rozy (Tenant Relation)
2 Lampu TL lt. 56 area staircase 3 mati
Lampu facade horizontal sisi selatan T1
mati
Ganti lampu LED mogen 5 watt 1 pcs

F56th floor 56C Bima Satrio Putra (Security &
Safety)
F33rd floor Male Toilet Bima Satrio Putra (Security &
Safety)
F1st Floor Lift Lobby Coridor 1 Bima Satrio Putra (Security &
Safety)
F30th floor 30A Bima Satrio Putra (Security &
Safety)
F26th floor 26D Bima Satrio Putra (Security &
Safety)
F29th floor Lobby Passenger Area Bima Satrio Putra (Security &
Safety)
F5th floor 5B Bima Satrio Putra (Security &
Safety)
FGround Lift P5 Widodo (Housekeeping)
Floor
F2nd Floor BM Office Octavia Junaedi (Tenant Relation) Tukar door closer ruang meeting pintu
luar
F1st Floor Day Care Exandho Setyo Putro P. (Tenant
Relation)
F3rd floor Gym Room Area Agus Supriatna (Tenant Relation)
Lampu LED mati diarea depan pintu unit
56C T1
Lampu LED mati diarea male toilet 33 T1
Lampu LED mati di area koridor lift
passengger lt. 1 T1
LED mati di area koridor unit A&B lt. 30
T2
LED mati di depan unit 26D T2
LED mati di area lift passenger lt. 29 T2
LED mati di depan unit 5B T2
AC dalam lift passengers P5
Lampu halogen mati 1 pcs
Jet spray toilet gym bocor

F40th floor 40C Tiara Dewi Ariani (Tenant Lampu depan unit/ koridor blinking
Relation)
F57th floor 57A Eka Yuliana (Tenant Relation) Pemasangan kitchen sink, kitchen stove,
cooker hood
Test com
F21st floor 21B Eka Yuliana (Tenant Relation) Water heater tidak panas

Helpdesk Briefing Report - Page 7/61

F21st floor 21B Agus Supriatna (Tenant Relation) Pergantian 2 pcs saklar water heater
yang rusak
F28th floor 28A Agus Supriatna (Tenant Relation) Cek oven tidak berfungsi / mati

F25th floor 25B Agus Supriatna (Tenant Relation) Cek saklar water heater kebakar

F19th floor 19B Agus Supriatna (Tenant Relation) Edukasi oven & cek lampu unit yang mati

F22nd 22B Tiara Dewi Ariani (Tenant All downlight lamp in unit is off
floor Relation)
FBasemen Parkir Area Abdullah Hasan (Engineering)
t3

F25th floor 25B Tiara Dewi Ariani (Tenant Pemasangan Saklar Water Heater / Ganti
Relation) Saklar Water Heater
FGround Retail 2 Abdullah Hasan (Engineering) Agar di potong dan di dop pipa PVC
Floor ukuran 4 inch di retail rejuve, potongan
disisakan 10 cm dari lantai.

F36th floor Service Lobby Area Exandho Setyo Putro P. (Tenant Setting pintu besi service ngebanting
Relation)

F2nd Floor Lobby Coridor Area 1 Tiara Dewi Ariani (Tenant AC P1 mati
Relation)
F36th floor Service Lobby Area Exandho Setyo Putro P. (Tenant Lampu mati 1pcs
Relation)
F36th floor Service Lobby Area Exandho Setyo Putro P. (Tenant Dinding cat ulang
Relation)
F25th floor 25B Octavia Junaedi (Tenant Relation) Vacuum FD kitchen sink

F5th floor 5B Octavia Junaedi (Tenant Relation) Pasang lampu 3 Pcs

F28th floor 28A Agus Supriatna (Tenant Relation) Pergantian lampu 2 titik area dapur kotor
( mp )
FGround Lift Service T2 Sandy Irvan Pitoyo (Security & tombol pemanggil naik dan turun tidak
Floor Safety) berfungsi di area lift service GF T2
F2nd Floor BBQ Area Sandy Irvan Pitoyo (Security & Pinjakan diarea play ground Lt 2
Safety) terangkat keatas

F1st Floor AHU Room Abdullah Hasan (Engineering) Agar diperbaiki/ganti lampu pilot yg mati
sebanyak 2 buah warna merah di panel
SCP/T2/2-01
F1st Floor AHU Room Abdullah Hasan (Engineering) Agar dipasang kembali cover updeck di
panel SCP/CU/T2/2-4
FGround Genset Room Akhmad Jamaludin (Security & CCTV mati di GF (Panel PKG)
Floor Safety)
F9th floor 9D Agus Supriatna (Tenant Relation) Vacuum FD area service

F36th floor 36C Agus Supriatna (Tenant Relation)
F10th floor 10D Agus Supriatna (Tenant Relation)
F2nd Floor Playroom Reza Hapizatullah (Tenant
Relation)
- lampu plc powder room mati 1
- mirorr maid bathroom nihil
- 2 mainhole koridor depan kamar tidak
- lampu lvr mati 1
- cover electric box nihil
- lampu master bedroom mati 1
Request agar di cleaning rubber mat
playroom

Helpdesk Briefing Report - Page 8/61

F2nd Floor Playroom Reza Hapizatullah (Tenant
Relation)
F2nd Floor Swimming Pool Area Reza Hapizatullah (Tenant
Relation)
FGround Lift P6 Abdullah Hasan (Engineering)
Floor
F19th floor Staircase 2 area Abdullah Hasan (Engineering)
F2nd Floor Steam & Sauna Room Reza Hapizatullah (Tenant
Female Relation)
FBasemen Parkir Area Abdullah Hasan (Engineering)
t2
FGround First Aid Room Sandy Irvan Pitoyo (Security &
Floor Safety)
FBasemen Lobby Lift Abdullah Hasan (Engineering)
t2
F29th floor 29A Agus Supriatna (Tenant Relation)
F Akhmad Jamaludin (Security &
Safety)
F43rd floor Staircase 1 Area Bima Satrio Putra (Security &
Safety)
F28th floor Staircase 2 area Bima Satrio Putra (Security &
Safety)
F15th floor Staircase 1 Area Bima Satrio Putra (Security &
Safety)
F11th floor Staircase 2 area Bima Satrio Putra (Security &
Safety)
F7th floor Staircase 1 Area Bima Satrio Putra (Security &
Safety)
F2nd Floor Bima Satrio Putra (Security &
Safety)
F33rd floor Bima Satrio Putra (Security &
Safety)
F29th floor 29C Bima Satrio Putra (Security &
Safety)
F15th floor 15A Bima Satrio Putra (Security &
Safety)
F12th floor 12C Bima Satrio Putra (Security &
Safety)
F11th floor 11B Bima Satrio Putra (Security &
Safety)
FBasemen Parkir Area Abdullah Hasan (Engineering)
t3
F3rd floor Gym Room Area Dwi Alwinto (Tenant Relation)
F2nd Floor Swimming Pool Area Irvan (Housekeeping)
Request agar di cleaning rubber mat
playroom
Request agar di jadwalkan cleaning cover
sofa putih kolam renang
Agar dipasang camera cctv di lift P6, agar
direlokasi dari posisi seblumnya agar tdk
tersiram air kondensasi AC
Agar dipasang camera cctv yang rusak
Agar di ganti lampu steam uap female
mati
Agar di cat kembali dinding area dekat
car wash B2
handle pintu tidak dapat dibuka dari
dalam first aid room
Agar disetting floor hinges glass door
agar lebih soft.
Cek lampu master bathroom
CCTV blinking di area playroom
Lampu TL mati di area staircase 1 lt. 43
T1
Lampu TL mati di area staircase 2 lt. 28
T1
Lampu TL mati di area staircase 1 lt. 15
T1
Lampu TL mati di area staircase 2 lt. 11
T1
Lampu TL mati di area staircase 1 lt. 7 T1
1 buah lampu LED padam di Area koridor
lift Passengers lt. 2 T1
Lampu LED mati di depan pintu exit sisi
timur lt 33 CD2
Lampu LED mati di depan unit dan Pintu
samping 29C T2
2 Lampu LED mati di depan pintu
samping unit 15A T2
Lampu LED mati di depan pintu unit 12C
dan koridor unit 12 A dan B T2
Lampu LED mati di depan pintu exit sisi
timur lt 11B T2
Dispenser gym kotor berkerak minta di
cleaning
Tanaman area kolam renang di rapih kan
lagi, sudah turun ke kolam renang
Helpdesk Briefing Report - Page 9/61
F2nd Floor Swimming Pool Area Dwi Alwinto (Tenant Relation) Menhole gutter kolam renang berkarat

Helpdesk Briefing Report - Page 10/61

 Helpdesk Dashboard Report Detail - Period
Report date: 13 Oct 2023 01:27

Solution Request Method Work Category Other Category Other Category 2

Digital Form Water System Corective Maintenance

Digital Form Civil and Architecture Corective Maintenance

Digital Form Lighting System Corective Maintenance Public Area

sudah diprogres Digital Form Cleaning Services Corective Maintenance

Digital Form Plumbing Corective Maintenance Tenant Area

Digital Form Furniture and Fixture Corective Maintenance Tenant Area

Digital Form Lighting System Corective Maintenance Tenant Area

Digital Form Civil and Architecture Corective Maintenance Public Area

Digital Form Civil and Architecture Corective Maintenance Public Area

Digital Form Heating, Ventilating, and Air Corective Maintenance Tenant Area
Conditioning System
Digital Form Lighting System Corective Maintenance

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Building Automation System Corective Maintenance Public Area

besi sudah diprogres Digital Form Cleaning Services Corective Maintenance

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Plumbing Corective Maintenance Tenant Area

Digital Form Lighting System Corective Maintenance Public Area

Email Lighting System Corective Maintenance Public Area

Digital Form Heating, Ventilating, and Air Corective Maintenance

Conditioning System
Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Digital Form Civil and Architecture Corective Maintenance Tenant Area

Helpdesk Briefing Report - Page 11/61

 Helpdesk Dashboard Report Detail - Period
Digital Form Civil and Architecture Corective Maintenance Tenant Area
Report date: 13 Oct 2023 01:27

Digital Form Lighting System Corective Maintenance Tenant Area

Digital Form Civil and Architecture Corective Maintenance Tenant Area

Digital Form Electricity System Corective Maintenance Public Area

Digital Form Air Freshener and Toiletries Corective Maintenance Tenant Area

Digital Form Civil and Architecture Corective Maintenance

Digital Form Heating, Ventilating, and Air Corective Maintenance Public Area
Conditioning System
Digital Form Heating, Ventilating, and Air Corective Maintenance Public Area
Conditioning System
Digital Form Heating, Ventilating, and Air Corective Maintenance Tenant Area
Conditioning System
Digital Form Civil and Architecture Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Digital Form Heating, Ventilating, and Air Corective Maintenance Public Area
Conditioning System
Digital Form Civil and Architecture Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Plumbing Corective Maintenance Public Area

Digital Form Lighting System Complaint Public Area

Digital Form Telecommunication System Corective Maintenance

Digital Form Electricity System Corective Maintenance Tenant Area

Helpdesk Briefing Report - Page 12/61

 Helpdesk Dashboard Report Detail - Period
Report date: 13 Oct 2023 01:27
Digital Form Heating, Ventilating, and Air Request Tenant Area
Conditioning System
Digital Form Furniture and Fixture Corective Maintenance Tenant Area

Digital Form Electricity System Corective Maintenance Tenant Area

Digital Form Furniture and Fixture Corective Maintenance Tenant Area

Digital Form Lighting System Request Tenant Area

Email Fire and Alarm System Corective Maintenance Public Area

Digital Form Heating, Ventilating, and Air Request Tenant Area

Conditioning System
Email Plumbing Request Public Area

Digital Form Civil and Architecture Corective Maintenance

Digital Form Heating, Ventilating, and Air Complaint Public Area

Conditioning System
Digital Form Lighting System Corective Maintenance Public Area

Digital Form Civil and Architecture Corective Maintenance

Digital Form Plumbing Request Tenant Area

Digital Form Lighting System Corective Maintenance

Digital Form Lighting System Corective Maintenance

Web Electricity System Corective Maintenance Public Area

Email Civil and Architecture Corective Maintenance Public Area

Digital Form Electricity System Corective Maintenance Public Area

Digital Form Electricity System Corective Maintenance Public Area

Digital Form CCTV System Corective Maintenance

Digital Form Plumbing Corective Maintenance Tenant Area

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance Public Area

Digital Form Cleaning Services Corective Maintenance

Helpdesk Briefing Report - Page 13/61

 Helpdesk Dashboard Report Detail - Period
Digital Form Cleaning Services Corective Maintenance
Report date: 13 Oct 2023 01:27

Digital Form Cleaning Services Corective Maintenance

Digital Form CCTV System Corective Maintenance

Digital Form CCTV System Corective Maintenance Public Area

Digital Form Lighting System Corective Maintenance

Digital Form Civil and Architecture Corective Maintenance

Email Civil and Architecture Corective Maintenance Public Area

Digital Form Civil and Architecture Corective Maintenance

Digital Form Lighting System Corective Maintenance

Digital Form CCTV System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Web Lighting System Corective Maintenance Public Area

Email Fire and Alarm System Corective Maintenance Public Area

Digital Form Cleaning Services Corective Maintenance

Digital Form Indoor Plants and Corective Maintenance

Landscape Management

Helpdesk Briefing Report - Page 14/61

 Helpdesk Dashboard Report Detail - Period
Report date: 13 Oct 2023 01:27
Digital Form Civil and Architecture Corective Maintenance

Helpdesk Briefing Report - Page 15/61

ort Detail - Period dd MMM yyyy to dd MMM yyyy
13 Oct 2023 01:27 PM (UTC+07:00)

Person in Charge Service Provider Cost Estimation Priority Level

Fachrul Rozy (Tenant Relation) Self-Performed High - No Cost

Fachrul Rozy (Tenant Relation) Self-Performed High - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Agus Supriatna (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Fachrul Rozy (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Agus Supriatna (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Helpdesk Briefing Report - Page 16/61

ort Detail - Period dd MMM yyyy to dd MMM yyyy
Andi Nursihati (Engineering) Self-Performed Low - No Cost
13 Oct 2023 01:27 PM (UTC+07:00)

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Agus Supriatna (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Helpdesk Briefing Report - Page 17/61

ort Detail - Period dd MMM yyyy to dd MMM yyyy
13 Oct 2023 01:27 PM (UTC+07:00)
Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Agus Supriatna (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Widodo (Housekeeping) Self-Performed Low - No Cost

Helpdesk Briefing Report - Page 18/61

ort Detail - Period dd MMM yyyy to dd MMM yyyy
Widodo (Housekeeping) Self-Performed Low - No Cost
13 Oct 2023 01:27 PM (UTC+07:00)

Widodo (Housekeeping) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Ersada Cinur Kaban (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Ersada Cinur Kaban (Engineering) Self-Performed Low - No Cost

Agus Supriatna (Tenant Relation) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) Self-Performed Low - No Cost

Andi Nursihati (Engineering) PT.Jaga Citra Inti Low - No Cost

Widodo (Housekeeping) Self-Performed Low - No Cost

Widodo (Housekeeping) Self-Performed Low - No Cost

Helpdesk Briefing Report - Page 19/61

ort Detail - Period dd MMM yyyy to dd MMM yyyy
13 Oct 2023 01:27 PM (UTC+07:00)
Agus Supriatna (Tenant Relation) Not Specified Low - No Cost

Helpdesk Briefing Report - Page 20/61

Helpdesk Response
01 Oct 2023 09:10 AM
Target: 01 Oct 2023 09:14 AM
01 Oct 2023 01:48 PM
Target: 01 Oct 2023 01:51 PM
02 Oct 2023 08:14 AM
Target: 02 Oct 2023 08:15 AM
01 Oct 2023 03:19 PM
Target: 02 Oct 2023 08:15 AM
02 Oct 2023 09:20 AM
Target: 02 Oct 2023 09:23 AM
02 Oct 2023 09:42 AM
Target: 02 Oct 2023 09:43 AM
02 Oct 2023 09:41 AM
Target: 02 Oct 2023 09:44 AM
02 Oct 2023 11:00 AM
Target: 02 Oct 2023 11:05 AM
02 Oct 2023 11:00 AM
Target: 02 Oct 2023 11:11 AM
02 Oct 2023 03:33 PM
Target: 02 Oct 2023 03:33 PM
- 04 Oct 2023 10:11 PM
Target: 02 Oct 2023 03:39 PM
02 Oct 2023 04:15 PM
Target: 02 Oct 2023 04:18 PM
03 Oct 2023 08:14 AM
Target: 03 Oct 2023 08:15 AM
03 Oct 2023 08:15 AM
Target: 03 Oct 2023 08:15 AM
02 Oct 2023 10:14 PM
Target: 03 Oct 2023 08:15 AM
03 Oct 2023 08:14 AM
Target: 03 Oct 2023 08:15 AM
03 Oct 2023 03:05 PM
Target: 03 Oct 2023 03:08 PM
03 Oct 2023 03:31 PM
Target: 03 Oct 2023 03:32 PM
03 Oct 2023 04:32 PM
Target: 03 Oct 2023 04:34 PM
03 Oct 2023 05:55 PM
Target: 04 Oct 2023 08:15 AM
03 Oct 2023 08:20 PM
Target: 04 Oct 2023 08:15 AM
04 Oct 2023 08:15 AM
Target: 04 Oct 2023 08:15 AM
04 Oct 2023 08:12 AM
Target: 04 Oct 2023 08:15 AM
04 Oct 2023 10:37 AM
Target: 04 Oct 2023 10:38 AM
Initial Follow Up Quotation Submission Cost Approval
01 Oct 2023 09:20 AM - -
Target: 01 Oct 2023 09:19 AM Target: - Target: -
01 Oct 2023 01:50 PM - -
Target: 01 Oct 2023 01:56 PM Target: - Target: -
04 Oct 2023 10:13 PM - -
Target: 02 Oct 2023 08:30 AM Target: - Target: -
01 Oct 2023 03:20 PM - -
Target: 02 Oct 2023 08:30 AM Target: - Target: -
10 Oct 2023 05:05 PM - -
Target: 02 Oct 2023 09:38 AM Target: - Target: -
04 Oct 2023 05:53 PM - -
Target: 02 Oct 2023 09:58 AM Target: - Target: -
10 Oct 2023 05:00 PM - -
Target: 02 Oct 2023 09:59 AM Target: - Target: -
02 Oct 2023 11:10 AM - -
Target: 02 Oct 2023 11:20 AM Target: - Target: -
02 Oct 2023 11:20 AM - -
Target: 02 Oct 2023 11:26 AM Target: - Target: -
04 Oct 2023 05:52 PM - -
Target: 02 Oct 2023 03:48 PM Target: - Target: -
- -
Target: 02 Oct 2023 03:54 PM Target: - Target: -
04 Oct 2023 09:32 AM - -
Target: 02 Oct 2023 04:33 PM Target: - Target: -
04 Oct 2023 09:31 AM - -
Target: 03 Oct 2023 08:30 AM Target: - Target: -
04 Oct 2023 06:54 AM - -
Target: 03 Oct 2023 08:30 AM Target: - Target: -
02 Oct 2023 10:16 PM - -
Target: 03 Oct 2023 08:30 AM Target: - Target: -
04 Oct 2023 07:45 AM - -
Target: 03 Oct 2023 08:30 AM Target: - Target: -
04 Oct 2023 06:42 AM - -
Target: 03 Oct 2023 03:23 PM Target: - Target: -
04 Oct 2023 05:51 PM - -
Target: 03 Oct 2023 03:47 PM Target: - Target: -
04 Oct 2023 06:53 AM - -
Target: 03 Oct 2023 04:49 PM Target: - Target: -
03 Oct 2023 06:34 PM - -
Target: 04 Oct 2023 08:30 AM Target: - Target: -
03 Oct 2023 10:22 PM - -
Target: 04 Oct 2023 08:30 AM Target: - Target: -
04 Oct 2023 09:34 AM - -
Target: 04 Oct 2023 08:30 AM Target: - Target: -
04 Oct 2023 09:33 AM - -
Target: 04 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:30 AM - -
Target: 04 Oct 2023 10:53 AM Target: - Target: -
Helpdesk Briefing Report - Page 21/61
04 Oct 2023 10:37 AM 06 Oct 2023 08:30 AM - -
Target: 04 Oct 2023 10:38 AM Target: 04 Oct 2023 10:53 AM Target: - Target: -

04 Oct 2023 10:30 AM 10 Oct 2023 05:00 PM - -

Target: 04 Oct 2023 10:39 AM Target: 04 Oct 2023 10:54 AM Target: - Target: -
04 Oct 2023 10:55 AM 07 Oct 2023 09:38 AM - -
Target: 04 Oct 2023 10:59 AM Target: 04 Oct 2023 11:14 AM Target: - Target: -
04 Oct 2023 11:55 AM 10 Oct 2023 04:59 PM - -
Target: 04 Oct 2023 11:57 AM Target: 04 Oct 2023 01:12 PM Target: - Target: -
04 Oct 2023 02:00 PM 04 Oct 2023 05:51 PM - -
Target: 04 Oct 2023 02:00 PM Target: 04 Oct 2023 02:15 PM Target: - Target: -
- - - -
Target: 04 Oct 2023 04:11 PM Target: 04 Oct 2023 04:26 PM Target: - Target: -
04 Oct 2023 04:12 PM 10 Oct 2023 05:10 PM - -
Target: 04 Oct 2023 04:13 PM Target: 04 Oct 2023 04:28 PM Target: - Target: -
04 Oct 2023 04:15 PM 10 Oct 2023 04:45 PM - -
Target: 04 Oct 2023 04:16 PM Target: 04 Oct 2023 04:31 PM Target: - Target: -
04 Oct 2023 05:00 PM 04 Oct 2023 05:50 PM - -
Target: 04 Oct 2023 04:52 PM Target: 05 Oct 2023 08:07 AM Target: - Target: -
04 Oct 2023 04:52 PM 07 Oct 2023 09:37 AM - -
Target: 04 Oct 2023 04:55 PM Target: 05 Oct 2023 08:10 AM Target: - Target: -

05 Oct 2023 08:13 AM 07 Oct 2023 07:10 PM - -

Target: 05 Oct 2023 08:15 AM Target: 05 Oct 2023 08:30 AM Target: - Target: -
05 Oct 2023 08:12 AM 11 Oct 2023 06:46 AM - -
Target: 05 Oct 2023 08:15 AM Target: 05 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:14 AM 06 Oct 2023 06:45 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:12 AM 07 Oct 2023 07:09 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:12 AM 06 Oct 2023 06:47 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:12 AM 06 Oct 2023 07:27 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:13 AM 06 Oct 2023 09:23 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:13 AM 06 Oct 2023 06:44 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:13 AM 06 Oct 2023 07:27 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:12 AM 06 Oct 2023 07:26 PM - -
Target: 06 Oct 2023 08:15 AM Target: 06 Oct 2023 08:30 AM Target: - Target: -
06 Oct 2023 08:16 AM 06 Oct 2023 08:38 AM - -
Target: 06 Oct 2023 08:17 AM Target: 06 Oct 2023 08:32 AM Target: - Target: -
06 Oct 2023 09:24 AM 07 Oct 2023 09:36 AM - -
Target: 06 Oct 2023 09:28 AM Target: 06 Oct 2023 09:43 AM Target: - Target: -
06 Oct 2023 03:34 PM 10 Oct 2023 03:56 PM - -
Target: 06 Oct 2023 03:34 PM Target: 06 Oct 2023 03:49 PM Target: - Target: -
07 Oct 2023 10:00 AM 07 Oct 2023 11:07 AM - -
Target: 09 Oct 2023 08:15 AM Target: 09 Oct 2023 08:30 AM Target: - Target: -
09 Oct 2023 08:12 AM 10 Oct 2023 03:46 PM - -
Target: 09 Oct 2023 08:15 AM Target: 09 Oct 2023 08:30 AM Target: - Target: -
- - - -
Target: 09 Oct 2023 09:27 AM Target: 09 Oct 2023 09:42 AM Target: - Target: -
09 Oct 2023 09:18 AM 10 Oct 2023 04:41 PM - -
Target: 09 Oct 2023 09:30 AM Target: 09 Oct 2023 09:45 AM Target: - Target: -

Helpdesk Briefing Report - Page 22/61

09 Oct 2023 02:01 PM 10 Oct 2023 04:39 PM - -
Target: 09 Oct 2023 02:05 PM Target: 09 Oct 2023 02:20 PM Target: - Target: -
09 Oct 2023 06:37 PM 09 Oct 2023 07:04 PM - -
Target: 10 Oct 2023 08:15 AM Target: 10 Oct 2023 08:30 AM Target: - Target: -
09 Oct 2023 08:00 PM 09 Oct 2023 10:41 PM - -
Target: 10 Oct 2023 08:15 AM Target: 10 Oct 2023 08:30 AM Target: - Target: -
09 Oct 2023 08:14 PM 09 Oct 2023 10:41 PM - -
Target: 10 Oct 2023 08:15 AM Target: 10 Oct 2023 08:30 AM Target: - Target: -
10 Oct 2023 08:25 AM 10 Oct 2023 08:48 AM - -
Target: 10 Oct 2023 08:26 AM Target: 10 Oct 2023 08:41 AM Target: - Target: -
10 Oct 2023 09:00 AM 11 Oct 2023 04:37 PM - -
Target: 10 Oct 2023 09:01 AM Target: 10 Oct 2023 09:16 AM Target: - Target: -

10 Oct 2023 10:25 AM 10 Oct 2023 04:39 PM - -

Target: 10 Oct 2023 10:29 AM Target: 10 Oct 2023 10:44 AM Target: - Target: -
10 Oct 2023 01:10 PM 11 Oct 2023 06:12 AM - -
Target: 10 Oct 2023 01:15 PM Target: 10 Oct 2023 01:30 PM Target: - Target: -

10 Oct 2023 12:35 PM 10 Oct 2023 12:40 PM - -

Target: 10 Oct 2023 01:15 PM Target: 10 Oct 2023 01:30 PM Target: - Target: -

10 Oct 2023 01:20 PM 10 Oct 2023 01:30 PM - -

Target: 10 Oct 2023 01:26 PM Target: 10 Oct 2023 01:41 PM Target: - Target: -
10 Oct 2023 02:32 PM 10 Oct 2023 09:55 PM - -
Target: 10 Oct 2023 02:34 PM Target: 10 Oct 2023 02:49 PM Target: - Target: -
10 Oct 2023 02:25 PM 10 Oct 2023 02:30 PM - -
Target: 10 Oct 2023 02:36 PM Target: 10 Oct 2023 02:51 PM Target: - Target: -
10 Oct 2023 04:10 PM 11 Oct 2023 09:14 AM - -
Target: 10 Oct 2023 04:20 PM Target: 10 Oct 2023 04:35 PM Target: - Target: -
10 Oct 2023 04:48 PM 10 Oct 2023 05:00 PM - -
Target: 10 Oct 2023 05:00 PM Target: 11 Oct 2023 08:15 AM Target: - Target: -
10 Oct 2023 05:05 PM 10 Oct 2023 05:10 PM - -
Target: 11 Oct 2023 08:15 AM Target: 11 Oct 2023 08:30 AM Target: - Target: -
11 Oct 2023 08:00 AM 11 Oct 2023 08:20 AM - -
Target: 11 Oct 2023 08:15 AM Target: 11 Oct 2023 08:30 AM Target: - Target: -
11 Oct 2023 09:20 AM 11 Oct 2023 09:25 AM - -
Target: 11 Oct 2023 09:32 AM Target: 11 Oct 2023 09:47 AM Target: - Target: -

11 Oct 2023 11:17 AM 11 Oct 2023 10:46 PM - -

Target: 11 Oct 2023 11:18 AM Target: 11 Oct 2023 11:33 AM Target: - Target: -
11 Oct 2023 11:20 AM 12 Oct 2023 12:25 AM - -
Target: 11 Oct 2023 11:21 AM Target: 11 Oct 2023 11:36 AM Target: - Target: -
- - - -
Target: 11 Oct 2023 02:13 PM Target: 11 Oct 2023 02:28 PM Target: - Target: -
11 Oct 2023 02:50 PM 11 Oct 2023 03:07 PM - -
Target: 11 Oct 2023 03:02 PM Target: 11 Oct 2023 03:17 PM Target: - Target: -
11 Oct 2023 04:20 PM 11 Oct 2023 04:25 PM - -
Target: 11 Oct 2023 04:28 PM Target: 11 Oct 2023 04:43 PM Target: - Target: -
11 Oct 2023 04:20 PM 11 Oct 2023 04:30 PM - -
Target: 11 Oct 2023 04:33 PM Target: 11 Oct 2023 04:48 PM Target: - Target: -
11 Oct 2023 06:20 PM 11 Oct 2023 06:30 PM - -
Target: 12 Oct 2023 08:15 AM Target: 12 Oct 2023 08:30 AM Target: - Target: -

Helpdesk Briefing Report - Page 23/61

11 Oct 2023 06:20 PM 11 Oct 2023 06:30 PM - -
Target: 12 Oct 2023 08:15 AM Target: 12 Oct 2023 08:30 AM Target: - Target: -

11 Oct 2023 06:05 PM 11 Oct 2023 06:30 PM - -

Target: 12 Oct 2023 08:15 AM Target: 12 Oct 2023 08:30 AM Target: - Target: -

- 12 Oct 2023 12:28 AM - -

Target: 12 Oct 2023 08:15 AM Target: 12 Oct 2023 08:30 AM Target: - Target: -
11 Oct 2023 08:20 PM 12 Oct 2023 12:28 AM - -
Target: 12 Oct 2023 08:15 AM Target: 12 Oct 2023 08:30 AM Target: - Target: -
12 Oct 2023 08:35 AM 12 Oct 2023 08:40 AM - -
Target: 12 Oct 2023 08:46 AM Target: 12 Oct 2023 09:01 AM Target: - Target: -
12 Oct 2023 09:10 AM 12 Oct 2023 09:15 AM - -
Target: 12 Oct 2023 09:18 AM Target: 12 Oct 2023 09:33 AM Target: - Target: -
12 Oct 2023 09:48 AM 12 Oct 2023 09:50 AM - -
Target: 12 Oct 2023 10:00 AM Target: 12 Oct 2023 10:15 AM Target: - Target: -

12 Oct 2023 11:40 AM 12 Oct 2023 11:45 AM - -

Target: 12 Oct 2023 11:45 AM Target: 12 Oct 2023 12:00 PM Target: - Target: -
- - - -
Target: 12 Oct 2023 01:10 PM Target: 12 Oct 2023 01:25 PM Target: - Target: -
- - - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:35 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:35 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:35 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:35 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:35 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- 13 Oct 2023 10:34 AM - -
Target: 13 Oct 2023 08:15 AM Target: 13 Oct 2023 08:30 AM Target: - Target: -
- - - -
Target: 13 Oct 2023 10:14 AM Target: 13 Oct 2023 10:29 AM Target: - Target: -
- - - -
Target: 13 Oct 2023 01:15 PM Target: 13 Oct 2023 01:30 PM Target: - Target: -

- - - -
Target: 13 Oct 2023 01:18 PM Target: 13 Oct 2023 01:33 PM Target: - Target: -

Helpdesk Briefing Report - Page 24/61

- - - -
Target: 13 Oct 2023 01:21 PM Target: 13 Oct 2023 01:36 PM Target: - Target: -

Helpdesk Briefing Report - Page 25/61

Work Completion
04 Oct 2023 12:08 AM
Target: 02 Oct 2023 09:00 AM
01 Oct 2023 02:28 PM
Target: 02 Oct 2023 09:00 AM
04 Oct 2023 10:16 PM
Target: 04 Oct 2023 08:30 AM
02 Oct 2023 04:00 PM
Target: 04 Oct 2023 08:30 AM
10 Oct 2023 05:06 PM
Target: 04 Oct 2023 09:38 AM
04 Oct 2023 05:54 PM
Target: 04 Oct 2023 09:58 AM
10 Oct 2023 05:02 PM
Target: 04 Oct 2023 09:59 AM
02 Oct 2023 04:21 PM
Target: 04 Oct 2023 11:20 AM
02 Oct 2023 04:22 PM
Target: 04 Oct 2023 11:26 AM
04 Oct 2023 05:53 PM
Target: 04 Oct 2023 03:48 PM
- -
Target: 04 Oct 2023 03:54 PM
04 Oct 2023 09:33 AM
Target: 04 Oct 2023 04:33 PM
04 Oct 2023 09:32 AM
Target: 05 Oct 2023 08:30 AM
04 Oct 2023 06:55 AM
Target: 05 Oct 2023 08:30 AM
03 Oct 2023 08:00 PM
Target: 05 Oct 2023 08:30 AM
04 Oct 2023 07:47 AM
Target: 05 Oct 2023 08:30 AM
04 Oct 2023 06:43 AM
Target: 05 Oct 2023 03:23 PM
04 Oct 2023 05:52 PM
Target: 05 Oct 2023 03:47 PM
04 Oct 2023 06:54 AM
Target: 05 Oct 2023 04:49 PM
03 Oct 2023 07:01 PM
Target: 06 Oct 2023 08:30 AM
03 Oct 2023 10:23 PM
Target: 06 Oct 2023 08:30 AM
04 Oct 2023 06:18 PM
Target: 06 Oct 2023 08:30 AM
04 Oct 2023 06:14 PM
Target: 06 Oct 2023 08:30 AM
07 Oct 2023 09:49 AM
Target: 06 Oct 2023 10:53 AM
After Work Follow Up After Work Follow Up Feedback
Summary
- No Feedback
Target: 05 Oct 2023 12:08 AM
- No Feedback
Target: 02 Oct 2023 02:28 PM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 04 Oct 2023 04:00 PM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 04 Oct 2023 04:21 PM
- No Feedback
Target: 04 Oct 2023 04:22 PM
- No Feedback
Target: 09 Oct 2023 08:00 AM
No Feedback
Target: 06 Oct 2023 03:54 PM
- No Feedback
Target: 06 Oct 2023 09:33 AM
- No Feedback
Target: 06 Oct 2023 09:32 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 06 Oct 2023 08:00 AM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
Helpdesk Briefing Report - Page 26/61
07 Oct 2023 09:49 AM
Target: 06 Oct 2023 10:53 AM
10 Oct 2023 05:00 PM
Target: 06 Oct 2023 10:54 AM
07 Oct 2023 09:48 AM
Target: 06 Oct 2023 11:14 AM
10 Oct 2023 05:00 PM
Target: 06 Oct 2023 01:12 PM
04 Oct 2023 05:51 PM
Target: 06 Oct 2023 02:15 PM
- -
Target: 06 Oct 2023 04:26 PM
10 Oct 2023 05:23 PM
Target: 06 Oct 2023 04:28 PM
10 Oct 2023 04:47 PM
Target: 06 Oct 2023 04:31 PM
04 Oct 2023 05:51 PM
Target: 09 Oct 2023 08:07 AM
09 Oct 2023 04:54 PM
Target: 09 Oct 2023 08:10 AM
07 Oct 2023 07:11 PM
Target: 09 Oct 2023 08:30 AM
11 Oct 2023 06:49 AM
Target: 09 Oct 2023 08:30 AM
06 Oct 2023 06:45 PM
Target: 10 Oct 2023 08:30 AM
07 Oct 2023 07:10 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 06:47 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 07:28 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 09:23 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 06:45 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 07:27 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 07:26 PM
Target: 10 Oct 2023 08:30 AM
06 Oct 2023 08:48 AM
Target: 10 Oct 2023 08:32 AM
07 Oct 2023 12:14 PM
Target: 10 Oct 2023 09:43 AM
10 Oct 2023 03:57 PM
Target: 10 Oct 2023 03:49 PM
07 Oct 2023 03:03 PM
Target: 11 Oct 2023 08:30 AM
10 Oct 2023 03:47 PM
Target: 11 Oct 2023 08:30 AM
- -
Target: 11 Oct 2023 09:42 AM
10 Oct 2023 04:41 PM
Target: 11 Oct 2023 09:45 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 09 Oct 2023 08:00 AM
No Feedback
Target: 10 Oct 2023 04:26 PM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 04:47 PM
- No Feedback
Target: 09 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 04:54 PM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 10 Oct 2023 08:48 AM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 03:57 PM
- No Feedback
Target: 11 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 03:47 PM
No Feedback
Target: 13 Oct 2023 09:42 AM
- No Feedback
Target: 12 Oct 2023 04:41 PM
Helpdesk Briefing Report - Page 27/61
10 Oct 2023 04:40 PM
Target: 11 Oct 2023 02:20 PM
09 Oct 2023 07:05 PM
Target: 12 Oct 2023 08:30 AM
09 Oct 2023 11:16 PM
Target: 12 Oct 2023 08:30 AM
09 Oct 2023 11:14 PM
Target: 12 Oct 2023 08:30 AM
10 Oct 2023 08:48 AM
Target: 12 Oct 2023 08:41 AM
11 Oct 2023 04:38 PM
Target: 12 Oct 2023 09:16 AM
10 Oct 2023 04:39 PM
Target: 12 Oct 2023 10:44 AM
11 Oct 2023 06:13 AM
Target: 12 Oct 2023 01:30 PM
12 Oct 2023 10:13 AM
Target: 12 Oct 2023 01:30 PM
11 Oct 2023 03:02 PM
Target: 12 Oct 2023 01:41 PM
10 Oct 2023 09:55 PM
Target: 12 Oct 2023 02:49 PM
12 Oct 2023 10:15 AM
Target: 12 Oct 2023 02:51 PM
11 Oct 2023 09:14 AM
Target: 12 Oct 2023 04:35 PM
11 Oct 2023 10:05 AM
Target: 13 Oct 2023 08:15 AM
12 Oct 2023 12:27 AM
Target: 13 Oct 2023 08:30 AM
12 Oct 2023 06:15 PM
Target: 13 Oct 2023 08:30 AM
11 Oct 2023 04:36 PM
Target: 13 Oct 2023 09:47 AM
11 Oct 2023 10:48 PM
Target: 13 Oct 2023 11:33 AM
12 Oct 2023 06:20 AM
Target: 13 Oct 2023 11:36 AM
- -
Target: 13 Oct 2023 02:28 PM
11 Oct 2023 03:07 PM
Target: 13 Oct 2023 03:17 PM
11 Oct 2023 10:21 PM
Target: 13 Oct 2023 04:43 PM
11 Oct 2023 10:26 PM
Target: 13 Oct 2023 04:48 PM
11 Oct 2023 08:41 PM
Target: 16 Oct 2023 08:30 AM
- No Feedback
Target: 12 Oct 2023 04:40 PM
- No Feedback
Target: 12 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 08:00 AM
- No Feedback
Target: 12 Oct 2023 08:48 AM
- No Feedback
Target: 13 Oct 2023 04:38 PM
- No Feedback
Target: 12 Oct 2023 04:39 PM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 10:13 AM
- No Feedback
Target: 13 Oct 2023 03:02 PM
- No Feedback
Target: 13 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 10:15 AM
- No Feedback
Target: 13 Oct 2023 09:14 AM
- No Feedback
Target: 13 Oct 2023 10:05 AM
- No Feedback
Target: 16 Oct 2023 08:00 AM
- No Feedback
Target: 17 Oct 2023 08:00 AM
- No Feedback
Target: 13 Oct 2023 04:36 PM
- No Feedback
Target: 16 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 08:00 AM
No Feedback
Target: 17 Oct 2023 02:28 PM
- No Feedback
Target: 13 Oct 2023 03:07 PM
- No Feedback
Target: 16 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 08:00 AM
Helpdesk Briefing Report - Page 28/61
11 Oct 2023 08:41 PM - No Feedback
Target: 16 Oct 2023 08:30 AM Target: 16 Oct 2023 08:00 AM

11 Oct 2023 08:43 PM - No Feedback

Target: 16 Oct 2023 08:30 AM Target: 16 Oct 2023 08:00 AM

- -
Target: 16 Oct 2023 08:30 AM
12 Oct 2023 03:44 AM
Target: 16 Oct 2023 08:30 AM
12 Oct 2023 01:21 PM
Target: 16 Oct 2023 09:01 AM
12 Oct 2023 11:49 AM
Target: 16 Oct 2023 09:33 AM
12 Oct 2023 03:24 PM
Target: 16 Oct 2023 10:15 AM
No Feedback
Target: 18 Oct 2023 08:30 AM
- No Feedback
Target: 16 Oct 2023 08:00 AM
- No Feedback
Target: 16 Oct 2023 01:21 PM
- No Feedback
Target: 16 Oct 2023 11:49 AM
- No Feedback
Target: 16 Oct 2023 03:24 PM

12 Oct 2023 01:58 PM - No Feedback

Target: 16 Oct 2023 01:00 PM Target: 16 Oct 2023 01:58 PM
- - No Feedback
Target: 16 Oct 2023 01:25 PM Target: 18 Oct 2023 01:25 PM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 08:30 AM Target: 19 Oct 2023 08:30 AM
- - No Feedback
Target: 17 Oct 2023 10:29 AM Target: 19 Oct 2023 10:29 AM
- - No Feedback
Target: 17 Oct 2023 01:30 PM Target: 19 Oct 2023 01:30 PM

- - No Feedback
Target: 17 Oct 2023 01:33 PM Target: 19 Oct 2023 01:33 PM

Helpdesk Briefing Report - Page 29/61

- - No Feedback
Target: 17 Oct 2023 01:36 PM Target: 19 Oct 2023 01:36 PM

Helpdesk Briefing Report - Page 30/61

Feedback Summary Aging (Minutes) Aging (Minutes) Initial Labor / Material Quantity Total Cost
Helpdesk Response Follow Up

1 11

2 4

1031 4750

2 3

12 11997

14 3385

12 11971

10 20

4 24

15 3034

3287

12 2489

701 2218

607 1966

2 4

16 1427

12 949

14 1594

13 874

2 41

3 125

35 114

25 106

14 2767

Helpdesk Briefing Report - Page 31/61

14 2767

6 9036

11 4254

13 8957

15 246

14 8712

14 8684

23 73

12 3897

123 3660

118 8672

898 1529

389 2486

381 1016

375 1050

373 1163

367 998

365 1039

361 1035

14 36

11 1463

15 5797

22 89

2521 4415

3 1886

Helpdesk Briefing Report - Page 32/61

11 1609

5 32

33 194

34 181

14 37

14 1911

11 385

64 1086

2 7

9 19

13 456

4 9

5 1029

3 15

1 6

79 99

3 8

14 703

14 799

3 20

7 12

2 12

20 30

Helpdesk Briefing Report - Page 33/61

20 30

3 28

252

3 251

4 9

7 12

3 5

10 15

503

497

493

487

477

474

464

451

444

441

437

Helpdesk Briefing Report - Page 34/61

Helpdesk Briefing Report - Page 35/61
Worker Name Completion Time Worker Remark Is JSA required? PLM compliance is
By Technician audited

Ahmad Rizki 04 Oct 2023 12:08 AM Done - -

Yudi Kaherudin 01 Oct 2023 02:28 PM Done - -

Gangsar Rico 04 Oct 2023 10:16 PM Done - -

- - - -

Ersada Cinur Kaban 10 Oct 2023 05:06 PM Done - -

Ersada Cinur Kaban 04 Oct 2023 05:54 PM Done - -

Ersada Cinur Kaban 10 Oct 2023 05:02 PM Done - -

Adi Fahrudin 02 Oct 2023 04:21 PM - - -

Didik Suharwanto 02 Oct 2023 04:21 PM Done - -

Didik Suharwanto 02 Oct 2023 04:22 PM Done - -

Ersada Cinur Kaban 04 Oct 2023 05:53 PM Done - -

Hendra Gunawan - - - -

Hendra Gunawan 04 Oct 2023 09:33 AM Done - -

Hendra Gunawan 04 Oct 2023 09:32 AM Done - -

Yadi Haryadi 04 Oct 2023 06:55 AM Done - -

Widodo 03 Oct 2023 08:00 PM - - -

Hendra Gunawan 04 Oct 2023 07:47 AM Done - -

Hendra Gunawan 04 Oct 2023 06:43 AM Done - -

Ersada Cinur Kaban 04 Oct 2023 05:52 PM Done - -

Yadi Haryadi 04 Oct 2023 06:54 AM Done - -

Gangsar Rico 03 Oct 2023 07:01 PM - - -

Hendra Gunawan 03 Oct 2023 06:35 PM Done - -

Gangsar Rico 03 Oct 2023 10:23 PM Done - -

Alen Sedayu 04 Oct 2023 06:18 PM Untuk ram turun ke besmen - -

masih ada yg mati ballas lampu
sudah habis ter pasang besok
Alen Sedayu 04 Oct 2023 06:14 PM Done - -

Adi Fahrudin 07 Oct 2023 09:49 AM - - -

Helpdesk Briefing Report - Page 36/61

Yudi Kaherudin 06 Oct 2023 08:38 AM Done - -

Ersada Cinur Kaban 10 Oct 2023 05:00 PM Done - -

Adi Fahrudin 07 Oct 2023 09:48 AM Done - -

Ersada Cinur Kaban 10 Oct 2023 05:00 PM Done - -

Ersada Cinur Kaban 04 Oct 2023 05:51 PM Done - -

Ishaq Anshori - - - -

Ersada Cinur Kaban 10 Oct 2023 05:23 PM Done - -

Ersada Cinur Kaban 10 Oct 2023 04:47 PM Done - -

Ersada Cinur Kaban 04 Oct 2023 05:51 PM Done - -

Adi Fahrudin 09 Oct 2023 04:54 PM - - -

Yudi Kaherudin 09 Oct 2023 04:54 PM Done - -

Dwi Nugroho 07 Oct 2023 07:11 PM Lampu sudah di ganti - -

Ahmad Rizki 11 Oct 2023 06:49 AM Penggantian lampu menunggu - -

jadwal untuk pengoperasian
gondola
Dwi Nugroho 06 Oct 2023 06:45 PM Lampu sudah di ganti - -

Dwi Nugroho 07 Oct 2023 07:10 PM Lampu sudah di ganti - -

Dwi Nugroho 06 Oct 2023 06:47 PM Lampu sudah di ganti - -

Dwi Nugroho 06 Oct 2023 07:28 PM Lampu sudah di ganti - -

Dwi Nugroho 06 Oct 2023 09:23 PM MCB off - -

Dwi Nugroho 06 Oct 2023 06:45 PM Lampu sudah di ganti - -

Dwi Nugroho 06 Oct 2023 07:27 PM Lampu sudah di ganti - -

Dwi Nugroho 06 Oct 2023 07:26 PM Lampu sudah di ganti - -

Ahmad Rizki 06 Oct 2023 08:48 AM AC lift sudah normal - -

Adi Fahrudin 07 Oct 2023 12:14 PM Done - -

Hendra Gunawan 10 Oct 2023 03:57 PM Done - -

Ahmad Rizki 07 Oct 2023 03:03 PM Done - -

Hendra Gunawan 10 Oct 2023 03:47 PM Done - -

Ishaq Anshori - - - -

Ersada Cinur Kaban 10 Oct 2023 04:41 PM Done - -

Helpdesk Briefing Report - Page 37/61

Ersada Cinur Kaban 10 Oct 2023 04:40 PM Done - -

Ahmad Rizki 09 Oct 2023 07:05 PM Done - -

Ahmad Rizki 09 Oct 2023 11:16 PM Power di off hingga di lakukan - -

penggantian switch water heater
Ahmad Rizki 09 Oct 2023 11:14 PM Done - -

Fadli Rahmat Arafah 10 Oct 2023 08:48 AM Sudah dilakukan pengecekan 13 - -

titik lampu OFF
Adi Fahrudin 11 Oct 2023 04:38 PM Done - -

Ishaq Anshori 11 Oct 2023 04:38 PM - - -

Ersada Cinur Kaban 10 Oct 2023 04:39 PM Done - -

Ahmad Rizki 11 Oct 2023 06:13 AM Done - -

Didik Suharwanto 11 Oct 2023 06:13 AM - - -

Adi Fahrudin 12 Oct 2023 10:13 AM Done - -

Yudi Kaherudin 12 Oct 2023 10:13 AM - - -

Gangsar Rico 11 Oct 2023 03:02 PM Done - -

Hendra Gunawan 10 Oct 2023 09:55 PM Done - -

Adi Fahrudin 12 Oct 2023 10:15 AM Done - -

Ersada Cinur Kaban 11 Oct 2023 09:14 AM Done - -

Ersada Cinur Kaban 11 Oct 2023 10:05 AM Done - -

Didik Suharwanto 12 Oct 2023 12:27 AM Done - -

Fadli Rahmat Arafah 12 Oct 2023 06:15 PM Sudah dilakukan perbaikan pada - -
tombol lift tersebut
Adi Fahrudin 11 Oct 2023 04:36 PM Done - -

Yudi Kaherudin 11 Oct 2023 04:36 PM - - -

Gangsar Rico 11 Oct 2023 10:48 PM Done - -

Didik Suharwanto 12 Oct 2023 06:20 AM Done - -

Ishaq Anshori - - - -

Ersada Cinur Kaban 11 Oct 2023 03:07 PM Done - -

Gangsar Rico 11 Oct 2023 10:21 PM Mirror maid bathroom progres - -

penggantian yg baru.
Gangsar Rico 11 Oct 2023 10:26 PM Penggantian lampu lvr dan - -
master bedroom(Done)
Agus Supriatna 11 Oct 2023 08:41 PM - - -

Helpdesk Briefing Report - Page 38/61

Widodo 11 Oct 2023 08:41 PM Lantai rubber sudah di cleaning - -

Agus Supriatna 11 Oct 2023 08:43 PM - - -

Widodo 11 Oct 2023 08:43 PM Sofa sudah di cuci - -

Didik Suharwanto - - - -

Didik Suharwanto 12 Oct 2023 03:44 AM Done - -

Dwi Nugroho 12 Oct 2023 01:21 PM Lampu sudah di ganti - -

Yudi Kaherudin 12 Oct 2023 11:49 AM Done - -

Adi Fahrudin 12 Oct 2023 03:24 PM Done - -

Yudi Kaherudin 12 Oct 2023 03:24 PM - - -

Ersada Cinur Kaban 12 Oct 2023 01:58 PM Done - -

Subur Aminoto - - - -

Yadi Haryadi - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Fadli Rahmat Arafah - - - -

Febry - - - -

Agus Supriatna - - - -

Widodo - - - -

Agus Supriatna - - - -

Widodo - - - -

Helpdesk Briefing Report - Page 39/61

- - - -

Helpdesk Briefing Report - Page 40/61

Is Permit to Work
approved?

Helpdesk Briefing Report - Page 41/61

-

Helpdesk Briefing Report - Page 42/61

-

Helpdesk Briefing Report - Page 43/61

-

Helpdesk Briefing Report - Page 44/61

-

Helpdesk Briefing Report - Page 45/61

No WR Number Work Title Request Detail

1 WR-1676154 Cek air dingin tidak keluar Cek air dingin di wastafel Asian kitchen tidak keluar

2 WR-1676255 Civil work 1.setting pintu junior bathroom

2. Water heater mati junior bathroom
3. Lemari kaca master tidak tertutup rapat
3 WR-1676288 Lampu ruang gym mati satu Lampu ruang gym mati satu

4 WR-1676295 Cover sofa bulat kursi rotan kotor Cover sofa bulat untuk kursi sudah kotor ada bekas kotoran burung
agar di dicuci semua ada 4 sofa bulat
5 WR-1677550 Instal cover toilet Instalasi cover toilet (material dari tenant)

6 WR-1677569 Perbaikan tali kipas Perbaikan tali kipas yang rusak

7 WR-1677570 Ganti lampu LED Ganti lampu LED 2 pcs

8 WR-1677675 Penggantian karpet troli Penggantain karpet troli yg rusak

9 WR-1677678 Perbaika karpet troli Pebggantian karpet troli yg rusak

10 WR-1677950 Request Gajah gallery Cleaning AC spilt 1 indoor & outdoor

11 WR-1677953 Lampu TL mati Lampu TL. Samping lift service mati 1 pcs

12 WR-1678013 Lampu toilet driver mati Lampu toilet driver mati

13 WR-1678096 Lampu depan unit mati Lampu depan unit mati

14 WR-1678115 Tombol on/off AC gym keras Tombol on/off AC gym deket saklar keras di tekan

15 WR-1678116 Besi tirai gorden keluar Besi tirai gorden keluar minta di rapih kan lagi

16 WR-1679178 2 pcs lampu LED mati 2 pcs lampu LED mati di toilet driver

17 WR-1679569 Lampu halogen mati Lampu depan lift redup 1 pcs

18 WR-1679588 Vacuum FD mampet Vacuum FD mampet di area kamar mandi belakang

19 WR-1679655 Cover lampu ramp terlepas, untuk cover ada di fcc. Cover lampu ramp terlepas di area drop off, untuk cover ada di fcc.

20 WR-1679741 Perbaikan lampu facade Agar diperbaiki lampu facade yang off di lantai 49 sisi utara

21 WR-1679783 Complaint Cek settingan AC

22 WR-1680853 3 Lampu dinding ram gate 3 kedip & 2 lampu ram 3 Lampu dinding ram gate 3 kedip & 2 lampu ram gate 2 kedip /
gate 2 kedip / mati mati

Helpdesk Briefing Report - Page 46/61

22 WR-1680853 3 Lampu dinding ram gate 3 kedip & 2 lampu ram 3 Lampu dinding ram gate 3 kedip & 2 lampu ram gate 2 kedip /
gate 2 kedip / mati mati

23 WR-1680854 Lampu dinding dan power supply mati Lampu dinding dan power supply mati

24 WR-1680992 Perbaikan wardrobe Perbaikan wardrobe

25 WR-1680993 Ganti lampu 11pcs Ganti lampu 11pcs

26 WR-1681020 Pasang hiasan dinding Pemasangan hiasan lilin di dinding

27 WR-1681061 Request stop kontak di area tunggu driver B1 Request stop kontak di area tunggu driver B1

28 WR-1681204 Request Perbaikan toilet flush master bathroom

29 WR-1681408 Setting glass door Agar di setting glass door yg gesek ke lantai (setting bagain atas
engselnya)
30 WR-1681411 AC noise Agar diperiksa unit fan indoor AC yg noise

31 WR-1681412 AC lobby noise Agar di setting dan diperbaiki ac lobby lift GF yg noise pada
diffusernya.
32 WR-1681440 Cek ac masters bedroom Cek lampu ac kedap kedip di master bedroom

33 WR-1681441 Besi karat tiang kanopi kolam ground floor Tiang besi erkarat mohon di cat ulang di area water picture ground floor
samping gajah gelery

34 WR-1682612 2 Lampu TL lt. 56 area staircase 3 mati 2 Lampu TL lt. 56 area staircase 3 mati

35 WR-1682613 Lampu facade horizontal sisi selatan T1 mati Lampu facade horizontal sisi selatan T1 mati

36 WR-1683100 Ganti lampu LED Ganti lampu LED mogen 5 watt 1 pcs

37 WR-1683235 Lampu LED mati diarea depan pintu unit 56C T1 Lampu LED mati diarea depan pintu unit 56C T1

38 WR-1683236 Lampu LED mati diarea male toilet 33 T1 Lampu LED mati diarea male toilet 33 T1

39 WR-1683240 Lampu LED mati di area koridor lift passengger lt. 1 T1 Lampu LED mati di area koridor lift passengger lt. 1 T1

40 WR-1683244 LED mati di area koridor unit A&B lt. 30 T2 LED mati di area koridor unit A&B lt. 30 T2

41 WR-1683245 LED mati di depan unit 26D T2 LED mati di depan unit 26D T2

42 WR-1683246 LED mati di area lift passenger lt. 29 T2 LED mati di area lift passenger lt. 29 T2

43 WR-1683247 LED mati di depan unit 5B T2 LED mati di depan unit 5B T2

Helpdesk Briefing Report - Page 47/61

44 WR-1684265 AC noise AC dalam lift passengers P5

45 WR-1684314 Tukar door closer ruang meeting pintu luar Tukar door closer ruang meeting pintu luar

46 WR-1684627 Lampu halogen mati Lampu halogen mati 1 pcs

47 WR-1685974 Complaint Jet spray toilet gym bocor

48 WR-1686092 Complaint Lampu depan unit/ koridor blinking

49 WR-1688685 Pemasangan kitchen sink, kitchen stove, cooker hood Pemasangan kitchen sink, kitchen stove, cooker hood
dan test con Test com
50 WR-1688690 Check water heater tidak panas Water heater tidak panas

51 WR-1688973 Request Pergantian 2 pcs saklar water heater yang rusak

52 WR-1689225 Complaint Cek oven tidak berfungsi / mati

53 WR-1689255 Request Cek saklar water heater kebakar

54 WR-1689262 Request Edukasi oven & cek lampu unit yang mati

55 WR-1690401 Request All downlight lamp in unit is off

56 WR-1690433 Perbaikan sprinkler yang bocor diarea parkir

57 WR-1690538 Request Pemasangan Saklar Water Heater / Ganti Saklar Water Heater

58 WR-1690672 Potong pipa Agar di potong dan di dop pipa PVC ukuran 4 inch di retail rejuve,
potongan disisakan 10 cm dari lantai.
59 WR-1690688 Pintu besi setting ulang Setting pintu besi service ngebanting

60 WR-1686072 Complaint AC P1 mati

61 WR-1690761 Lampu mati depan unit 36D Lampu mati 1pcs

62 WR-1690763 Dinding luar cat Dinding cat ulang

63 WR-1690865 Vacuum FD kitchen sink Vacuum FD kitchen sink

64 WR-1690925 Pasang lampu 3 Pcs Pasang lampu 3 Pcs

65 WR-1678044 Request Pergantian lampu 2 titik area dapur kotor ( mp )

66 WR-1690372 Request via web from Sandy Irvan Pitoyo (Security tombol pemanggil naik dan turun tidak berfungsi di area lift service GF
& Safety) T2
67 WR-1682690 Pinjakan diarea play ground Lt 2 terangkat keatas Pinjakan diarea play ground Lt 2 terangkat keatas

Helpdesk Briefing Report - Page 48/61

68 WR-1692401 Perbaikan lampu pilot Agar diperbaiki/ganti lampu pilot yg mati sebanyak 2 buah warna
merah di panel SCP/T2/2-01
69 WR-1692406 Pasang updeck Agar dipasang kembali cover updeck di panel SCP/CU/T2/2-4

70 WR-1692819 CCTV mati di GF (Panel PKG) CCTV mati di GF (Panel PKG)

71 WR-1692862 Request Vacuum FD area service

72 WR-1681417 Show unit - lampu plc powder room mati 1

- mirorr maid bathroom nihil
- 2 mainhole koridor depan kamar tidak tertutup rapat

73 WR-1681424 Show unit - lampu lvr mati 1

- cover electric box nihil
- lampu master bedroom mati 1
74 WR-1693070 Rubber mat playroom Request agar di cleaning rubber mat playroom

75 WR-1693073 Cover sofa kolam renang Request agar di jadwalkan cleaning cover sofa putih kolam renang

76 WR-1693121 Pemasangan camera Agar dipasang camera cctv di lift P6, agar direlokasi dari posisi
seblumnya agar tdk tersiram air kondensasi AC
77 WR-1693123 Pasang camera cctv Agar dipasang camera cctv yang rusak

78 WR-1695218 Lampu steam uap female Agar di ganti lampu steam uap female mati

79 WR-1695244 Repaint Agar di cat kembali dinding area dekat car wash B2

80 WR-1695955 handle pintu tidak dapat dibuka dari dalam first aid handle pintu tidak dapat dibuka dari dalam first aid room
room
81 WR-1696035 Setting glass door Agar disetting floor hinges glass door agar lebih soft.

82 WR-1696058 Request Cek lampu master bathroom

83 WR-1696328 CCTV blinking di area playroom CCTV blinking di area playroom

84 WR-1697551 Lampu TL mati di area staircase 1 lt. 43 T1 Lampu TL mati di area staircase 1 lt. 43 T1

85 WR-1697552 Lampu TL mati di area staircase 2 lt. 28 T1 Lampu TL mati di area staircase 2 lt. 28 T1

86 WR-1697553 Lampu TL mati di area staircase 1 lt. 15 T1 Lampu TL mati di area staircase 1 lt. 15 T1

87 WR-1697554 Lampu TL mati di area staircase 2 lt. 11 T1 Lampu TL mati di area staircase 2 lt. 11 T1

88 WR-1697555 Lampu TL mati di area staircase 1 lt. 7 T1 Lampu TL mati di area staircase 1 lt. 7 T1

89 WR-1697557 1 buah lampu LED padam di Area koridor lift 1 buah lampu LED padam di Area koridor lift Passengers lt. 2 T1
Passengers lt. 2 T1

Helpdesk Briefing Report - Page 49/61

90 WR-1697558 Lampu LED mati di depan pintu exit sisi timur lt 33 Lampu LED mati di depan pintu exit sisi timur lt 33 CD2
CD2

91 WR-1697559 Lampu LED mati di depan unit dan Pintu samping 29C Lampu LED mati di depan unit dan Pintu samping 29C T2
T2
92 WR-1697560 2 Lampu LED mati di depan pintu samping unit 15A T2 2 Lampu LED mati di depan pintu samping unit 15A T2

93 WR-1697561 Lampu LED mati di depan pintu unit 12C dan koridor Lampu LED mati di depan pintu unit 12C dan koridor unit 12 A dan B
unit 12 A dan B T2 T2
94 WR-1697562 Lampu LED mati di depan pintu exit sisi timur lt 11B Lampu LED mati di depan pintu exit sisi timur lt 11B T2
T2
95 WR-1697713 Perbaikan flowswitch alarm

96 WR-1697869 Dispenser gym kotor kerak kuning Dispenser gym kotor berkerak minta di cleaning

97 WR-1697871 Tanaman deket kolam renang daun sudah turun ke Tanaman area kolam renang di rapih kan lagi, sudah turun ke kolam
kekolam renang
98 WR-1697875 Menhole gutter kolam renang karatan Menhole gutter kolam renang berkarat

Helpdesk Briefing Report - Page 50/61

Request Date Priority Level Work Completion Actual Work Time Percentage Work
Target (Minute) Duration (Minute) Time
01 Oct 2023 09:09 AM High - No Cost 0 1 0.00%

01 Oct 2023 01:46 PM High - No Cost 0 1 0.00%

01 Oct 2023 03:03 PM Low - No Cost 960 3 0.31%

01 Oct 2023 03:17 PM Low - No Cost 960 0.00%

02 Oct 2023 09:08 AM Low - No Cost 960 1 0.10%

02 Oct 2023 09:28 AM Low - No Cost 960 1 0.10%

02 Oct 2023 09:29 AM Low - No Cost 960 2 0.21%

02 Oct 2023 10:50 AM Low - No Cost 960 2 0.21%

02 Oct 2023 10:56 AM Low - No Cost 960 1 0.10%

02 Oct 2023 03:18 PM Low - No Cost 960 1 0.10%

02 Oct 2023 03:24 PM Low - No Cost 960 5 0.52%

02 Oct 2023 04:03 PM Low - No Cost 960 1 0.10%

02 Oct 2023 08:33 PM Low - No Cost 960 1 0.10%

02 Oct 2023 10:08 PM Low - No Cost 960 1 0.10%

02 Oct 2023 10:12 PM Low - No Cost 960 0.00%

03 Oct 2023 07:58 AM Low - No Cost 960 2 0.21%

03 Oct 2023 02:53 PM Low - No Cost 960 1 0.10%

03 Oct 2023 03:17 PM Low - No Cost 960 1 0.10%

03 Oct 2023 04:19 PM Low - No Cost 960 1 0.10%

03 Oct 2023 05:53 PM Low - No Cost 960 21 2.19%

03 Oct 2023 08:17 PM Low - No Cost 960 1 0.10%

04 Oct 2023 07:40 AM Low - No Cost 960 522 54.37%

Helpdesk Briefing Report - Page 51/61

04 Oct 2023 07:40 AM Low - No Cost 960 522 54.37%

04 Oct 2023 07:47 AM Low - No Cost 960 3 0.31%

04 Oct 2023 10:23 AM Low - No Cost 960 1 0.10%

04 Oct 2023 10:24 AM Low - No Cost 960 0 0.00%

04 Oct 2023 10:44 AM Low - No Cost 960 10 1.04%

04 Oct 2023 11:42 AM Low - No Cost 960 1 0.10%

04 Oct 2023 01:45 PM Low - No Cost 960 0 0.00%

04 Oct 2023 03:56 PM Low - No Cost 960 0.00%

04 Oct 2023 03:58 PM Low - No Cost 960 0 0.00%

04 Oct 2023 04:01 PM Low - No Cost 960 2 0.21%

04 Oct 2023 04:37 PM Low - No Cost 960 1 0.10%

04 Oct 2023 04:40 PM Low - No Cost 960 1 0.10%

05 Oct 2023 06:10 AM Low - No Cost 960 1 0.10%

05 Oct 2023 06:14 AM Low - No Cost 960 3 0.31%

05 Oct 2023 05:16 PM Low - No Cost 960 0 0.00%

06 Oct 2023 01:43 AM Low - No Cost 960 1 0.10%

06 Oct 2023 01:51 AM Low - No Cost 960 0 0.00%

06 Oct 2023 01:57 AM Low - No Cost 960 1 0.10%

06 Oct 2023 02:00 AM Low - No Cost 960 0 0.00%

06 Oct 2023 02:06 AM Low - No Cost 960 1 0.10%

06 Oct 2023 02:08 AM Low - No Cost 960 0 0.00%

06 Oct 2023 02:11 AM Low - No Cost 960 0 0.00%

Helpdesk Briefing Report - Page 52/61

06 Oct 2023 08:02 AM Low - No Cost 960 10 1.04%

06 Oct 2023 09:13 AM Low - No Cost 960 2 0.21%

06 Oct 2023 03:19 PM Low - No Cost 960 1 0.10%

07 Oct 2023 09:38 AM Low - No Cost 960 236 24.58%

07 Oct 2023 02:11 PM Low - No Cost 960 1 0.10%

09 Oct 2023 09:12 AM Low - No Cost 960 0.00%

09 Oct 2023 09:15 AM Low - No Cost 960 0 0.00%

09 Oct 2023 01:50 PM Low - No Cost 960 1 0.10%

09 Oct 2023 06:32 PM Low - No Cost 960 1 0.10%

09 Oct 2023 07:27 PM Low - No Cost 960 34 3.54%

09 Oct 2023 07:40 PM Low - No Cost 960 1 0.10%

10 Oct 2023 08:11 AM Low - No Cost 960 0 0.00%

10 Oct 2023 08:46 AM Low - No Cost 960 1 0.10%

10 Oct 2023 10:14 AM Low - No Cost 960 0 0.00%

10 Oct 2023 12:06 PM Low - No Cost 960 1 0.10%

10 Oct 2023 12:33 PM Low - No Cost 960 0 0.00%

10 Oct 2023 01:11 PM Low - No Cost 960 1 0.10%

10 Oct 2023 02:19 PM Low - No Cost 960 0 0.00%

10 Oct 2023 02:21 PM Low - No Cost 960 0 0.00%

10 Oct 2023 04:05 PM Low - No Cost 960 0 0.00%

10 Oct 2023 04:45 PM Low - No Cost 960 2 0.21%

10 Oct 2023 05:04 PM Low - No Cost 960 1 0.10%

11 Oct 2023 06:41 AM Low - No Cost 960 4 0.42%

11 Oct 2023 09:17 AM Low - No Cost 960 0 0.00%

Helpdesk Briefing Report - Page 53/61

11 Oct 2023 11:03 AM Low - No Cost 960 2 0.21%

11 Oct 2023 11:06 AM Low - No Cost 960 2 0.21%

11 Oct 2023 01:58 PM Low - No Cost 960 0.00%

11 Oct 2023 02:47 PM Low - No Cost 960 0 0.00%

11 Oct 2023 04:13 PM Low - No Cost 960 126 13.13%

11 Oct 2023 04:18 PM Low - No Cost 960 4 0.42%

11 Oct 2023 06:00 PM Low - No Cost 960 1 0.10%

11 Oct 2023 06:02 PM Low - No Cost 960 1 0.10%

11 Oct 2023 08:16 PM Low - No Cost 960 0 0.00%

11 Oct 2023 08:17 PM Low - No Cost 960 196 20.42%

12 Oct 2023 08:31 AM Low - No Cost 960 1 0.10%

12 Oct 2023 09:03 AM Low - No Cost 960 164 17.08%

12 Oct 2023 09:45 AM Low - No Cost 960 0 0.00%

12 Oct 2023 11:30 AM Low - No Cost 960 147 15.31%

12 Oct 2023 11:55 AM Low - No Cost 960 0.00%

12 Oct 2023 05:08 PM Low - No Cost 960 0.00%

13 Oct 2023 02:11 AM Low - No Cost 960 0 0.00%

13 Oct 2023 02:17 AM Low - No Cost 960 0 0.00%

13 Oct 2023 02:22 AM Low - No Cost 960 0 0.00%

13 Oct 2023 02:28 AM Low - No Cost 960 0 0.00%

13 Oct 2023 02:38 AM Low - No Cost 960 0.00%

13 Oct 2023 02:41 AM Low - No Cost 960 0 0.00%

Helpdesk Briefing Report - Page 54/61

13 Oct 2023 02:51 AM Low - No Cost 960 0 0.00%

13 Oct 2023 03:03 AM Low - No Cost 960 1 0.10%

13 Oct 2023 03:10 AM Low - No Cost 960 0 0.00%

13 Oct 2023 03:13 AM Low - No Cost 960 0 0.00%

13 Oct 2023 03:17 AM Low - No Cost 960 0 0.00%

13 Oct 2023 09:59 AM Low - No Cost 960 0.00%

13 Oct 2023 01:00 PM Low - No Cost 960 0.00%

13 Oct 2023 01:03 PM Low - No Cost 960 0.00%

13 Oct 2023 01:06 PM Low - No Cost 960 0.00%

Helpdesk Briefing Report - Page 55/61

 Helpdesk Dashboard Report Detail - Period dd MMM yyyy to dd MM
Report date: 13 Oct 2023 01:27 PM (UTC+07:00)

Worker Name Check In Time Check Out Time Work Time Duration
(Minute)
Ahmad Rizki 01 Oct 2023 09:29 AM 01 Oct 2023 09:30 AM 1

Ahmad Rizki 01 Oct 2023 09:36 AM 01 Oct 2023 09:36 AM 0

Ahmad Rizki 04 Oct 2023 12:08 AM 04 Oct 2023 12:08 AM 0

Yudi Kaherudin 01 Oct 2023 02:27 PM 01 Oct 2023 02:28 PM 1

Gangsar Rico 04 Oct 2023 10:13 PM 04 Oct 2023 10:16 PM 3

Ersada Cinur Kaban 10 Oct 2023 05:05 PM 10 Oct 2023 05:06 PM 1

Ersada Cinur Kaban 04 Oct 2023 05:53 PM 04 Oct 2023 05:54 PM 1

Ersada Cinur Kaban 10 Oct 2023 05:00 PM 10 Oct 2023 05:02 PM 2

Didik Suharwanto 02 Oct 2023 04:19 PM 02 Oct 2023 04:21 PM 2

Didik Suharwanto 02 Oct 2023 04:21 PM 02 Oct 2023 04:22 PM 1

Ersada Cinur Kaban 04 Oct 2023 05:52 PM 04 Oct 2023 05:53 PM 1

Hendra Gunawan 04 Oct 2023 10:11 PM 04 Oct 2023 10:16 PM 5

Hendra Gunawan 04 Oct 2023 09:32 AM 04 Oct 2023 09:33 AM 1

Hendra Gunawan 04 Oct 2023 09:31 AM 04 Oct 2023 09:32 AM 1

Yadi Haryadi 04 Oct 2023 06:54 AM 04 Oct 2023 06:55 AM 1

Hendra Gunawan 04 Oct 2023 07:45 AM 04 Oct 2023 07:47 AM 2

Hendra Gunawan 04 Oct 2023 06:42 AM 04 Oct 2023 06:43 AM 1

Ersada Cinur Kaban 04 Oct 2023 05:51 PM 04 Oct 2023 05:52 PM 1

Yadi Haryadi 04 Oct 2023 06:53 AM 04 Oct 2023 06:54 AM 1

Hendra Gunawan 03 Oct 2023 06:34 PM 03 Oct 2023 06:35 PM 1

Gangsar Rico 03 Oct 2023 06:41 PM 03 Oct 2023 07:01 PM 20

Gangsar Rico 03 Oct 2023 10:22 PM 03 Oct 2023 10:23 PM 1

Alen Sedayu 04 Oct 2023 09:34 AM 04 Oct 2023 06:12 PM 518

Helpdesk Briefing Report - Page 56/61

 Helpdesk Dashboard Report Detail - Period dd MMM yyyy to dd MM
Report date: 13 Oct 2023 01:27 PM (UTC+07:00)
Alen Sedayu 04 Oct 2023 06:14 PM 04 Oct 2023 06:18 PM 4

Alen Sedayu 04 Oct 2023 09:33 AM 04 Oct 2023 09:33 AM 0

Alen Sedayu 04 Oct 2023 09:33 AM 04 Oct 2023 09:34 AM 1

Alen Sedayu 04 Oct 2023 06:12 PM 04 Oct 2023 06:14 PM 2

Yudi Kaherudin 06 Oct 2023 08:37 AM 06 Oct 2023 08:38 AM 1

Adi Fahrudin 07 Oct 2023 09:49 AM 07 Oct 2023 09:49 AM 0

Ersada Cinur Kaban 10 Oct 2023 05:00 PM 10 Oct 2023 05:00 PM 0

Adi Fahrudin 07 Oct 2023 09:38 AM 07 Oct 2023 09:48 AM 10

Ersada Cinur Kaban 10 Oct 2023 04:59 PM 10 Oct 2023 04:59 PM 0

Ersada Cinur Kaban 10 Oct 2023 04:59 PM 10 Oct 2023 05:00 PM 1

Ersada Cinur Kaban 04 Oct 2023 05:51 PM 04 Oct 2023 05:51 PM 0

Ersada Cinur Kaban 10 Oct 2023 05:23 PM 10 Oct 2023 05:23 PM 0

Ersada Cinur Kaban 10 Oct 2023 04:45 PM 10 Oct 2023 04:47 PM 2

Ersada Cinur Kaban 04 Oct 2023 05:50 PM 04 Oct 2023 05:51 PM 1

Adi Fahrudin 07 Oct 2023 09:37 AM 07 Oct 2023 09:38 AM 1

Yudi Kaherudin 09 Oct 2023 04:54 PM 09 Oct 2023 04:54 PM 0

Dwi Nugroho 07 Oct 2023 07:10 PM 07 Oct 2023 07:11 PM 1

Ahmad Rizki 11 Oct 2023 06:46 AM 11 Oct 2023 06:49 AM 3

Dwi Nugroho 06 Oct 2023 06:45 PM 06 Oct 2023 06:45 PM 0

Dwi Nugroho 07 Oct 2023 07:09 PM 07 Oct 2023 07:10 PM 1

Dwi Nugroho 06 Oct 2023 06:47 PM 06 Oct 2023 06:47 PM 0

Dwi Nugroho 06 Oct 2023 07:27 PM 06 Oct 2023 07:28 PM 1

Dwi Nugroho 06 Oct 2023 09:23 PM 06 Oct 2023 09:23 PM 0

Dwi Nugroho 06 Oct 2023 06:44 PM 06 Oct 2023 06:45 PM 1

Dwi Nugroho 06 Oct 2023 07:27 PM 06 Oct 2023 07:27 PM 0

Dwi Nugroho 06 Oct 2023 07:26 PM 06 Oct 2023 07:26 PM 0

Helpdesk Briefing Report - Page 57/61

 Helpdesk Dashboard Report Detail - Period dd MMM yyyy to dd MM
Report date: 13 Oct 2023 01:27 PM (UTC+07:00)
Ahmad Rizki 06 Oct 2023 08:38 AM 06 Oct 2023 08:48 AM 10

Adi Fahrudin 07 Oct 2023 09:36 AM 07 Oct 2023 09:37 AM 1

Adi Fahrudin 07 Oct 2023 12:13 PM 07 Oct 2023 12:14 PM 1

Hendra Gunawan 10 Oct 2023 03:56 PM 10 Oct 2023 03:57 PM 1

Ahmad Rizki 07 Oct 2023 11:07 AM 07 Oct 2023 03:03 PM 236

Hendra Gunawan 10 Oct 2023 03:46 PM 10 Oct 2023 03:47 PM 1

Ersada Cinur Kaban 10 Oct 2023 04:41 PM 10 Oct 2023 04:41 PM 0

Ersada Cinur Kaban 10 Oct 2023 04:39 PM 10 Oct 2023 04:40 PM 1

Ahmad Rizki 09 Oct 2023 07:04 PM 09 Oct 2023 07:05 PM 1

Ahmad Rizki 09 Oct 2023 10:41 PM 09 Oct 2023 11:13 PM 32

Ahmad Rizki 09 Oct 2023 11:14 PM 09 Oct 2023 11:16 PM 2

Ahmad Rizki 09 Oct 2023 10:41 PM 09 Oct 2023 10:41 PM 0

Ahmad Rizki 09 Oct 2023 11:13 PM 09 Oct 2023 11:14 PM 1

Fadli Rahmat Arafah 10 Oct 2023 08:48 AM 10 Oct 2023 08:48 AM 0

Adi Fahrudin 11 Oct 2023 04:37 PM 11 Oct 2023 04:38 PM 1

Ersada Cinur Kaban 10 Oct 2023 04:39 PM 10 Oct 2023 04:39 PM 0

Ahmad Rizki 11 Oct 2023 06:12 AM 11 Oct 2023 06:13 AM 1

Adi Fahrudin 12 Oct 2023 10:13 AM 12 Oct 2023 10:13 AM 0

Gangsar Rico 11 Oct 2023 03:01 PM 11 Oct 2023 03:02 PM 1

Hendra Gunawan 10 Oct 2023 09:55 PM 10 Oct 2023 09:55 PM 0

Adi Fahrudin 12 Oct 2023 10:15 AM 12 Oct 2023 10:15 AM 0

Ersada Cinur Kaban 11 Oct 2023 09:14 AM 11 Oct 2023 09:14 AM 0

Ersada Cinur Kaban 11 Oct 2023 10:03 AM 11 Oct 2023 10:05 AM 2

Didik Suharwanto 12 Oct 2023 12:26 AM 12 Oct 2023 12:27 AM 1

Fadli Rahmat Arafah 12 Oct 2023 06:11 PM 12 Oct 2023 06:15 PM 4

Adi Fahrudin 11 Oct 2023 04:36 PM 11 Oct 2023 04:36 PM 0

Helpdesk Briefing Report - Page 58/61

 Helpdesk Dashboard Report Detail - Period dd MMM yyyy to dd MM
Report date: 13 Oct 2023 01:27 PM (UTC+07:00)
Gangsar Rico 11 Oct 2023 10:46 PM 11 Oct 2023 10:48 PM 2

Didik Suharwanto 12 Oct 2023 12:25 AM 12 Oct 2023 12:26 AM 1

Didik Suharwanto 12 Oct 2023 06:19 AM 12 Oct 2023 06:20 AM 1

Ersada Cinur Kaban 11 Oct 2023 03:07 PM 11 Oct 2023 03:07 PM 0

Gangsar Rico 11 Oct 2023 06:32 PM 11 Oct 2023 06:32 PM 0

Gangsar Rico 11 Oct 2023 06:33 PM 11 Oct 2023 08:33 PM 120

Gangsar Rico 11 Oct 2023 10:15 PM 11 Oct 2023 10:21 PM 6

Gangsar Rico 11 Oct 2023 10:22 PM 11 Oct 2023 10:26 PM 4

Widodo 11 Oct 2023 08:40 PM 11 Oct 2023 08:41 PM 1

Widodo 11 Oct 2023 08:42 PM 11 Oct 2023 08:43 PM 1

Didik Suharwanto 12 Oct 2023 12:28 AM 12 Oct 2023 12:28 AM 0

Didik Suharwanto 12 Oct 2023 12:28 AM 12 Oct 2023 03:44 AM 196

Dwi Nugroho 12 Oct 2023 01:20 PM 12 Oct 2023 01:21 PM 1

Yudi Kaherudin 12 Oct 2023 09:05 AM 12 Oct 2023 09:06 AM 1

Yudi Kaherudin 12 Oct 2023 09:06 AM 12 Oct 2023 11:49 AM 163

Adi Fahrudin 12 Oct 2023 03:24 PM 12 Oct 2023 03:24 PM 0

Ersada Cinur Kaban 12 Oct 2023 11:31 AM 12 Oct 2023 11:32 AM 1

Ersada Cinur Kaban 12 Oct 2023 11:32 AM 12 Oct 2023 01:58 PM 146

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:34 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:34 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:35 AM 13 Oct 2023 10:35 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:35 AM 13 Oct 2023 10:35 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:35 AM

Fadli Rahmat Arafah 13 Oct 2023 10:35 AM 13 Oct 2023 10:35 AM 0

Helpdesk Briefing Report - Page 59/61

 Helpdesk Dashboard Report Detail - Period dd MMM yyyy to dd MM
Report date: 13 Oct 2023 01:27 PM (UTC+07:00)
Fadli Rahmat Arafah 13 Oct 2023 10:35 AM 13 Oct 2023 10:35 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:35 AM 13 Oct 2023 10:35 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:35 AM 1

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:34 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:34 AM 0

Fadli Rahmat Arafah 13 Oct 2023 10:34 AM 13 Oct 2023 10:34 AM 0

Helpdesk Briefing Report - Page 60/61

d Report Detail - Period dd MMM yyyy to dd MMM yyyy
t date: 13 Oct 2023 01:27 PM (UTC+07:00)

Helpdesk Briefing Report - Page 61/61