+639105632907/ +639152134315

MARIA LUZ E. ALABA marialuz.alaba@gmail.com

linkedin.com/in/maria-luz-alaba-3a1621237/

EDUCATION PROFILE
Aspiring virtual assistant with over 15 years of experience
SAN SEBASTIAN COLLEGE in Administrative Assistant and Customer Service. Skilled
RECOLETOS INSTITUTE in communication, time management, and problem-
OF LAW - SURIGAO solving. Committed to delivering high-quality work and
EXTENSION. exceeding expectations.
JURIS DOCTOR
2016-2020 WORK EXPERIENCE
SECONDARY SCHOOL TEACHER/GUIDANCE
DESIGNATE
CENTRAL MINDANAO
Department of Education | 2014-2020
UNIVERSITY
Promote environment conducive to learning.
AB PSYCHOLOGY Analyze student performance in class and identify
2000-2004 sources of problems.
Facilitate communication between parents, teachers,
administrators and students about behavior and academic
problems.
Assist with school programs and events.

SKILLS CUSTOMER SERVICE EXECUTIVE

Al Nabooda Automobiles LLC. Dubai | 2010-2012
Respond to customer inquiries promptly and professionally,
Administrative Skills over the phone, email, or in-person visits.
Customer Service Resolving customer issues and complaints to ensure
satisfaction and retention.
Communication Maintaining customer records and updating databases.
Identifying and escalating issues to management as needed.
Data Entry and Web Research
RECEPTIONIST CUM ADMIN. ASSISTANT
Photo and Video Editing
Al Nabooda Automobiles LLC. Dubai | 2007-2009
Teamwork Greet and welcome visitors, clients, and employees with a
Focus and Attention to details friendly and professional demeanor.
Manage incoming calls, emails, and correspondence.
Email management
Assist with administrative tasks such as data entry, filing,
scheduling appointments, and managing office supplies.

HR ASSISTANT
Rural Bank of Placer, Inc. | 2004-2007
Assist with day-to-day operations of the HR functions and
duties.
Deal with employee requests regarding human resources
issues, rules, and regulations.