Formal Phone Conversation

Hello:

Hello, (Your name and company) speaking.

EX: Hello, David from CGB speaking.

Hello, you have reached (business), how may I help you?

EX: Hello you have reached CGB, how may I help you?

Caller:

May I speak to (person caller wants to reach) please?

EX: Hello may I speak to David please?

Is…(person caller wants to reach)…there?

EX: Hello is David there?

Who’s this?

May I ask who is speaking?

May I know who is speaking?
May I inquire who is speaking?

Hold:
Can I put you on hold?
Hold please.
Please hold.
Please hold while…
 I find them.
 I look up your information.
 I get an answer.
 I get my supervisor