JASTIN CHRISTOPHER

House# 513, Street 07 Mehmoodabad Azam Basti Karachi. 0334-0107742 Whatsapp:0343-5730325

justinamir180@gmail.com

Helped large volume of customers everyday with positive attitude and focused on customer satisfaction.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Maintained accurate and current customer account data with manual forms, processing and digital information
updates. Answered customer telephone calls promptly to avoid on hold wait times.

EXPERIENCE
AUG 2022 – DEC 2022

SUPPORT AGENT (OFFER OPERATIONS), TRIBE CONSULTING PVT.LTD

• Acts to provide information on services.

• Assist with complaints, errors, cancellations and much more.
• Respond to customer queries in a timely and accurate way through emails
and phone.
• Build sustainable relationships and trust with customer accounts through
open and interactive communication.
• Maintain quality assurance score.
• Take an extra mile to engage customers.

5 MONTHS
SENIOR SALES EXECUTIVE, DIGITECHTIC

• Help customers with complaints and questions

• Sell products/services using solid arguments to existing and prospective customers.
• Achieve agreed upon sales targets and outcomes within schedule
• Reach out to customer leads through cold calling

6 MONTHS
SENIOR SALES EXECUTIVE, SBT JAPAN

• Help customers with complaints and questions

• Sell products/services using solid arguments to existing and prospective customers.
• Achieve agreed upon sales targets and outcomes within schedule
• Reach out to customer leads through cold calling
 1 YEAR
SENIOR SALES EXECUTIVE, THE LEAD FORUM

• Helped customers with complaints and questions.

• Gave information to customers about products and services.
• Generated sales leads.
• Generated live transfers.
• Maintained quality assurance score.
• Managed incoming and outgoing calls for international customers.

EDUCATION

BACHOLERS OF COMMERCE, KASBIT UNIVERSITY

INTERMEDIATE IN COMMERCE, ST. PATRICK’S COLLEGE

MATRICULATION IN COMMERCE, ST. PAUL’S ENGLISH HIGH SCHOOL

SKILLS
• Good in Ms Office • Strong communication skills
• Strong decision maker • Innovative
• Complex problem solver • Active Listening
• Service-focused