Professional Documents
Culture Documents
For Tutor - Business - Stage2
For Tutor - Business - Stage2
Stage2
Table of contents
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are talking about the meeting today.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks you about today’s meeting, say the meeting has been
rescheduled for Wednesday.
When he/she asks you what time it will start, say that it starts at 1 P.M, and ask if
he/she is prepared for it.
https://www.hanaso.jp/download/tutor/business2-1_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
ちなみに、reschedule は「再び(re)スケジュールを組む(schedule)」→「予定を変更する」です(日本語
でも、スケジュール変更を「リスケする」と言いますね)。今回は、reschedule for ~「~に(向けて)予定
を変更する」という表現が「受動態 + 完了形」になっているわけです。ちなみに、for は「方向性(~に向け
て)」の意味です。
2. A: Did you know that the start of the campaign has been (rescheduled) for Monday?
B: Yes, I read the e-mail a while ago.
Role playing
A: Hi, Mark. (Are you prepared for the meeting) this afternoon?
B: What meeting are you talking about?
A: We’re meeting with the sales department later.
B: Oh, there was an e-mail saying the meeting (has been rescheduled for tomorrow).
A: Really? I didn't check my e-mail yet. (What time will the meeting start)?
B: It will start at 2 P.M. in the conference room.
A: All right. Thanks for the heads up.
日本文を英文にして、スムーズに言えるまで練習しましょう。
1. 会議は何時に始まりますか?
→What time will the meeting start? A: What time will the meeting start?
2. 会議の準備はできましたか?
→Are you prepared for the meeting? A: Are you prepared for the meeting?
3. 今日の会議は明日に変更になりました。
→Today’s meeting has been rescheduled for tomorrow.
A: Today’s meeting has been rescheduled for tomorrow.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are talking about the meeting today.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks you about today’s meeting, say the meeting has been
rescheduled for Wednesday.
When he/she asks you what time it will start, say that it starts at 1 P.M, and
ask if he/she is prepared for it.
https://www.hanaso.jp/download/tutor/business2-1_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re asking your colleague about the new schedule of the meeting.
(The student will start the conversation.)
Student’s Goals:
Ask when the meeting has been rescheduled for.
When he/she says it is scheduled for Thursday now, ask where the meeting is
going to be held.
When he/she says the meeting will be held in conference room C, say noted.
https://www.hanaso.jp/download/tutor/business2-2_lets_try.pdf
4.Noted.
A: Please bring your copy of the progress report.
B: Noted.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. Let me get back to you on that. は、let OC「O に C させて」の形です。後ろは get back to ~「~に
折り返し連絡する」という熟語で、on は「接触」→「意識の接触(~に関して)」を表しています。get back
to you on that で、直訳「それに関してあなたに折り返し連絡する」です。
2. A: (When has) the appointment with Mr. Watson (been rescheduled for)?
B: It’s on Friday, at 7 P.M. now.
Role playing
Say it in English
1. その件については後ほどご連絡しますね。
→Let me get back to you on that. A: Let me get back to you on that.
2. 会議の新しい予定はいつですか?
→When has the meeting been rescheduled for?
A: When has the meeting been rescheduled for?
3. 会議はどこで開催されますか?
→Where is the meeting going to be held? A: Where is the meeting going to be held?
4. 承知しました。
→Noted. A: Noted.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re asking your colleague about the new schedule of the meeting.
(The student will start the conversation.)
Student’s Goals:
Ask when the meeting has been rescheduled for.
When he/she says it is scheduled for Thursday now, ask where the meeting is
going to be held.
When he/she says the meeting will be held in conference room C, say noted.
https://www.hanaso.jp/download/tutor/business2-2_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are talking about meetings.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you can make it to the meeting tomorrow, say you’re sorry
but you can’t make it.
When he/she asks why not, say unfortunately, you have to attend another
meeting at that time.
When he/she reminds you about the meeting with your supervisor this afternoon,
say you won’t forget, and thank him/her for reminding you.
https://www.hanaso.jp/download/tutor/business2-3_lets_try.pdf
4.I'll be there.
A: Will you be joining the meeting this afternoon?
B: I’ll be there.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
【1】
A: Hi, Tom. (Can you make it to the meeting tomorrow)?
B: What time will it start?
A: It starts at 1 P.M.
B: (I’m sorry, but I won’t be able to make it).
(Unfortunately, I have to attend another meeting at that time.)
【2】
A: Hello, Andrea. (Can you make it to the meeting this afternoon)?
B: I forgot about it. (Thank you for reminding me).
A: So will you be able to make it?
B: Yes, (I’ll be there).
A: See you there.
Say it in English
1. 午後の会議は都合がつきますか?
→Can you make it to the meeting this afternoon?
A: Can you make it to the meeting this afternoon?
2. 申し訳ありませんが、都合がつきません。
→I’m sorry, but I won’t be able to make it. A: I’m sorry, but I won’t be able to make it.
3. あいにくですが、同じ時間に別の会議に参加しなければなりません。
→Unfortunately, I have to attend another conference at that time.
A: Unfortunately, I have to attend another conference at that time.
4. 参加します。
→I’ll be there. A: I’ll be there.
5. 思い出させてくれてありがとうございます。
→Thank you for reminding me. A: Thank you for reminding me.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are talking about meetings.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you can make it to the meeting tomorrow, say you’re
sorry but you can’t make it to the meeting tomorrow.
When he/she asks why not, say unfortunately, you have to attend another
meeting at that time.
When he/she reminds you about the meeting with your supervisor this
afternoon, say you won’t forget, and thank him/her for reminding you.
https://www.hanaso.jp/download/tutor/business2-3_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re about to start the meeting with your team.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, and ask if everybody is in the meeting.
When someone says everyone’s in the meeting, say let’s start the meeting,
and say you’ve prepared data sheets for each of them.
When someone says he/she will help you distribute them, say thank you and
ask if he/she can pass them around.
https://www.hanaso.jp/download/tutor/business2-4_lets_try.pdf
2.I've prepared ~.
A: I’ve prepared the monthly sales report. Please see the handout.
B: All right.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I’ve (prepared) a summary of the customer survey. Please look at the screen.
B: Okay.
4. A: Is (everybody) here?
B: Mr. Hill isn’t here yet.
Role playing
Say it in English
1. 皆さんそろいましたか?
→Is everybody here? A: Is everybody here?
2. 月間の売り上げ報告書を用意しました。
→I've prepared the monthly sales report. A: I've prepared the monthly sales report.
3. データシートを周りに回してもらえますか?
→Can you pass the data sheets around? A: Can you pass the data sheets around?
4. 会議を始めましょう。
→Let's start the meeting. A: Let's start the meeting.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re about to start the meeting with your team.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, and ask if everybody is in the meeting.
When someone says everyone’s in the meeting, say let’s start the meeting, and
say you’ve prepared data sheets for each of them.
When someone says he/she will help you distribute them, say thank you and ask
if he/she can pass them around.
https://www.hanaso.jp/download/tutor/business2-4_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re about to start the meeting with your team.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, say you’re at the meeting to talk about the company sales,
and ask if everyone has a copy of the report.
When someone says yes, say that the first item on the agenda is the sales results.
When someone asks if they can see last month’s sales figures, say yes, and ask
them to look at the data on the screen.
https://www.hanaso.jp/download/tutor/business2-5_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
Say it in English
1. 皆さん報告書のコピーはお持ちですか?
→Does everyone have a copy of the report? A: Does everyone have a copy of the report?
2. 今日は新しいプロジェクトについての話し合いをします。
→We’re here today to talk about the new project.
A: We’re here today to talk about the new project.
3. 最初の議題は先週の進捗についてのおさらいです。
→The first item on the agenda is the review of last week’s progress.
A: The first item on the agenda is the review of last week’s progress.
4. 7 ページをご覧ください。
→Please take a look at page 7. A: Please take a look at page 7.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re about to start the meeting with your team.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, say you’re at the meeting to talk about the company sales,
and ask if everyone has a copy of the report.
When someone says yes, say that the first item on the agenda is the sales results.
When someone asks if they can see last month’s sales figures, say yes, and ask
them to look at the data on the screen.
https://www.hanaso.jp/download/tutor/business2-5_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting with the team.
(The student will start the conversation.)
Student’s Goals:
Say you think you should discuss the new software, and ask if someone has ideas
on it.
When someone says you should make it simpler, say that’s a good idea, but
there’s a problem with the IT team—that there aren’t enough staff working on it
so you need to assign more people. Also, ask if he/she agrees with that.
https://www.hanaso.jp/download/tutor/business2-6_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
Say it in English
1. プロジェクトを改善する一助となるような何か考えはありますか?
→Do you have any ideas to help improve the project?
A: Do you have any ideas to help improve the project?
2. あなたの意見はどうですか?
→What’s your opinion? A: What’s your opinion?
3. 私たちは商品の宣伝にもっとコストをかけた方がよいと思います。
→I think we should spend more on advertising our product.
A: I think we should spend more on advertising our product.
4. 新しいソフトウェアに問題があります。
→There’s a problem with the new software. A: There’s a problem with the new software.
5. デイビスさんの意見に賛成ですか?
→Would you agree with Ms. Davis’ opinion? A: Would you agree with Ms. Davis’ opinion?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting with the team.
(The student will start the conversation.)
Student’s Goals:
Say you think you should discuss the new software, and ask if someone has
ideas on it.
When someone says you should make it simpler, say that’s a good idea, but
there’s a problem with the IT team—that there aren’t enough staff working on
it so you need to assign more people. Also, ask if he/she agrees with that.
https://www.hanaso.jp/download/tutor/business2-6_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re discussing with the team the possible improvements on the product.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask if anybody has any suggestions to improve your product.
When someone says he/she would like to hire 50 test users and use their insight
for improvement, say thanks for his/her idea, and ask if anyone would like to add
to that.
When someone says he/she agrees with him/her, and that he/she suggested 25
adults, and 25 students to get different views, say that’s good and ask everyone
how they feel about that.
https://www.hanaso.jp/download/tutor/business2-7_lets_try.pdf
4.What about if we ~ ?
A: What do you think of the color of the packaging?
B: What about if we change it to blue?
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Fill in the blanks の 2 に出てくる That’s all I have to say. の have の発音は、「ハヴ」と「ハフ」という2
通りの可能性がありますが、今回は「ハヴ」と発音するのが自然です。元々は I have all [to say]「私は話す
べきことのすべてを持っている」ということで、to は不定詞の「形容詞的用法(~すべき)」になります。そ
こから、That’s all I have to say. で、直訳「それは私が話すべきことのすべてだ」→「話したいことはすべ
て話した・私からは以上です」となりました。つまり、この have は動詞「持っている」なので、「ハヴ」と発
音するわけです。
もちろん、have to ~「~しなければならない」だと「ハフ」と発音するのですが、これだと「言わなければな
らないこと」という意味になります。前後の内容次第ではこちらの可能性もあるのですが、今回の文脈では「ハ
ヴ」と発音する方が自然でしょう。
Role playing
Say it in English
1. それに何か付け加えたい方はいますか?
→Would anyone like to add to that? A: Would anyone like to add to that?
2. 何か提案のある方はいらっしゃいますか?
→Does anybody have any suggestions? A: Does anybody have any suggestions?
3. 共有しておきたい事があります。
→I’ve got something I’d like to share. A: I’ve got something I’d like to share.
4. 青に変更するのはいかがですか?
→What about if we change it to blue? A: What about if we change it to blue?
5. 皆さんはそれについてどう感じますか?
→How does everyone feel about that? A: How does everyone feel about that?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re discussing with the team the possible improvements on the product.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask if anybody has any suggestions to improve your product.
When someone says he/she would like to hire 50 test users and use their insight
for improvement, say thanks for his/her idea, and ask if anyone would like to add
to that.
When someone says he/she agrees with him/her, and that he/she suggested 25
adults, and 25 students to get different views, say that’s good and ask everyone
how they feel about that.
https://www.hanaso.jp/download/tutor/business2-7_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re moderating a meeting.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask your tutor what his/her views on the new public relations strategy.
When he/she says it’s going to be an effective way to boost sales, say thank you
for sharing, and ask if anyone has any comments on that.
When another person say he/she doesn’t agree because it’s not cost-effective,
say it’s a valid point and ask everyone about their thoughts.
https://www.hanaso.jp/download/tutor/business2-8_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
view は「景色」の意味が有名ですが、そこから「頭の中で見ている景色」→「考え・意見」の意味が生まれま
した。on は「意識の接触(~に関して)」を表し、1. what are your views on ~? で「~に関するあなたの
考えは?」となります。ちなみに、2 と 3 に使われている on も「意識の接触」です。
Role playing
A: Good morning, team. We’re here to talk about the release of our new product.
Emily, (what are your views on) our newest product?
B: I think the product has been very well-received based on the majority of positive reviews from
customer feedback.
A: Thank you, Emily. (Does anyone have any comments on that)?
C: I have something I’d like to say. I think the negative reviews are a good opportunity to improve
the product.
A: Good point. I agree with you. Emily, (any thoughts on that)?
B: I think Jack has a very good point. We could review the negative feedback to improve the product
quality.
A: All right. We will review the customer feedback later.
Say it in English
1. ジェーンさん、新プロジェクトについてあなたの考えはどうですか?
→Jane, what are your views on the new product?
A: Jane, what are your views on the new product?
2. どなたかそれについて意見のある方はいますか?
→Does anyone have any comments on that?
A: Does anyone have any comments on that?
3. それについて思うところはありますか?
→Any thoughts on that? A: Any thoughts on that?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re moderating a meeting.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask your tutor what his/her views on the new public relations strategy.
When he/she says it’s going to be an effective way to boost sales, say thank you
for sharing, and ask if anyone has any comments on that.
When another person say he/she doesn’t agree because it’s not cost-effective,
say it’s a valid point and ask everyone about their thoughts.
https://www.hanaso.jp/download/tutor/business2-8_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your team is talking about the release of a new product.
(The tutor will start the conversation.)
Student’s Goals:
When someone asks who your target market is, say that’s a good question,
and that your target market is housewives because they are usually the ones
who make purchase decisions for the whole family.
When he/she says he/she agree, say thank you and ask if there are any other
questions.
https://www.hanaso.jp/download/tutor/business2-9_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
A: That was the first half of my presentation. (Do you have any questions so far)?
B: Excuse me. I have a question. When is user testing scheduled to take place?
A: (That’s a good question). User testing is scheduled to take place from June 18 to July 2.
And on the final day, they will submit the survey sheets.
The release date of our product is on October 15, so we have ample time to review their
comments.
B: I see. Thank you for answering.
A: You’re very welcome. (Are there any other questions)?
B: No more questions for now.
1. ここまでで何か質問はありますか?
→Do you have any questions so far? A: Do you have any questions so far?
2. その他に何か質問はありますか?
→Are there any other questions? A: Are there any other questions?
3. 良いご質問です。
→That’s a good question. A: That’s a good question.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your team is talking about the release of a new product.
(The tutor will start the conversation.)
Student’s Goals:
When someone asks who your target market is, say that’s a good question,
and that your target market is housewives because they are usually the ones
who make purchase decisions for the whole family.
When he/she says he/she agree, say thank you and ask if there are any other
questions.
https://www.hanaso.jp/download/tutor/business2-9_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re in a meeting and are discussing how to increase sales.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says you need to be more aggressive in promoting the products,
ask what he/she means by that, and ask if he/she could be more specific.
When he/she says you should be more visible online, ask if he/she could give an
example.
When he/she gives an example, say you get it.
https://www.hanaso.jp/download/tutor/business2-10_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
5. A: There’s a problem with the production material. The delivery is behind schedule.
B: What’s the problem? Could you be (more specific)?
Role playing
【1】
A: I think that the department would benefit from a company outing.
B: (What do you mean by that)?
A: I think the department could benefit from a team building event. (Do you know what I mean)?
B: I think I understand, but (could you be more specific)?
A: We could have a getaway to improve the morale of the employees.
B: (I get it). I think that’s a great idea.
【2】
A: We should get fresh blood on the project.
B: (I don’t get it). (What do you mean by that)?
A: I think if we got some new people on the team, they could help with the current project.
B: (Could you explain that in more detail)?
A: I believe new people could provide a fresh perspective.
B: What do you mean by fresh perspective? (Could you give me an example)?
A: They could provide us with new ideas and they might see flaws that we have missed.
B: Okay. Let’s add a few people to the team.
Say it in English
1. 例を挙げていただけますか?
→Could you give me an example? A: Could you give me an example?
2. それはどういう意味ですか?
→What do you mean by that? A: What do you mean by that?
3. もう少し具体的に話していただけますか?
→Could you be more specific? A: Could you be more specific?
4. 言いたいことがわかりますか?
→Do you know what I mean? A: Do you know what I mean?
5. 理解しました。
→I get it. A: I get it.
6. 理解できません。
→I don't get it. A: I don’t get it.
7. 詳細を説明してもらえますか?
→Could you explain that in more detail? A: Could you explain that in more detail?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re in a meeting and are discussing how to increase sales.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says you need to be more aggressive in promoting the products,
ask what he/she means by that, and ask if he/she could be more specific.
When he/she says you should be more visible online, ask if he/she could give an
example.
When he/she gives an example, say you get it.
https://www.hanaso.jp/download/tutor/business2-10_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re in a meeting and your boss discusses several projects
(The tutor will start the conversation.)
Student’s Goals:
When your boss finishes discussing the first project and asks if you’re with
him/her, say yes, you’re following him/her.
When your boss asks you to handle the project, ask if he/she means he/she
wants you to be the project leader.
https://www.hanaso.jp/download/tutor/business2-11_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
A: This morning, we’ll discuss the impact of our poor sales this month.
B: (Sorry, I didn’t catch that). (What was that you said)?
A: I said we need to discuss the impact of our poor sales this month.
B: (You mean) our products aren’t selling well?
A: Not exactly. Our products are selling well but we were expecting so much more.
The sales for last month didn’t meet expectations. (Are you with me so far)?
B: Yes, (I’m following you). Please continue.
Say it in English
1. 私がプロジェクトの指揮をとるということですか?
→You mean I will lead the project? A: You mean I will lead the project?
2. ここまでついてきていますか?
→Are you with me so far? A: Are you with me so far?
3. すみません、聞き取れませんでした。
→Sorry, I didn’t catch that. A: Sorry, I didn’t catch that.
4. 何とおっしゃいましたか?
→What was that you said? A: What was that you said?
5. ついていけています。
→I’m following you. A: I’m following you.
6. ついていけていません。
→I’m not following you. A: I’m not following you.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re in a meeting and your boss discusses several projects
(The tutor will start the conversation.)
Student’s Goals:
When your boss finishes discussing the first project and asks if you’re with
him/her, say yes, you’re following him/her.
When your boss asks you to handle the project, ask if he/she means he/she
wants you to be the project leader.
https://www.hanaso.jp/download/tutor/business2-11_lets_try.pdf
12 I agree with ~?
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting and deciding to increase the budget.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask if there’s any objection.
When he/she says he/she has an objection, and that the board won’t give any
additional budget, say it makes sense.
When he/she says to just do what you can with what you have, ask if everyone
agrees on that.
https://www.hanaso.jp/download/tutor/business2-12_lets_try.pdf
2.Any objections?
A: Any objections?
B: Excuse me. I have an objection.
4.I'm opposed to ~.
A: What do you think about the concept?
B: I’m opposed to it.
5.Makes sense.
A: We should wait for feedback so we know what to improve.
B: Makes sense.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
4. Makes sense.「その通りですね」は、日常会話でも非常によく使われます。元々は「意味(sense)を作る
(make)」→「意味を成す・理にかなっている」という熟語で、That makes sense. で「それ(あなたの
話)は理にかなっている」→「その通り」となりました。そこから That が省略されたのが、4 の形です(会話
ではよくこの That は省略されます)。
1. A: (Any objections)?
B: I don’t have any. How about everyone else?
Role playing
A: We’re going to begin our new online ad campaign next month. (Any objections)?
B: I have an objection. (I’m opposed to it).
A: Why? What are your concerns?
B: We have yet to research what our return on the investment may be.
We need to be sure this campaign will be worth it.
A: Hmm. (Makes sense). Is it possible to get data this late?
B: Yes, it should be possible. Let’s get the marketing department on it. (Do we all agree on that)?
A: (I agree with) your assessment then. I think we should get more information.
Say it in English
1. 皆さんこれに同意していただけますか?
→Do we all agree on this? A: Do we all agree on this?
2. 異議はありませんか?
→Any objections? A: Any objections?
3. ガブリエルさんの意見に賛成です。
→I agree with Gabriel's opinion. A: I agree with Gabriel's opinion.
4. 私はそれに反対です。
→I'm opposed to it. A: I'm opposed to it.
5. その通りですね。
→Makes sense. A: Makes sense.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting and deciding to increase the budget.
(The student will start the conversation.) (The tutor has 2 characters.)
Student’s Goals:
Ask if there’s any objection.
When he/she says he/she has an objection, and that the board won’t give any
additional budget, say it makes sense.
When he/she says to just do what you can with what you have, ask if everyone
agrees on that.
https://www.hanaso.jp/download/tutor/business2-12_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting and deciding on spending more on advertising.
(The student will start the conversation.)
Student’s Goals:
Ask everyone to take a vote
When someone says he/she will count the votes, say thank you and ask those in
favor of spending more on advertising to raise their hand.
When someone says 9 people raised their hand, ask for those who opposed.
When someone says 11 are opposed, say that 9 members in favor and 11
members opposed.
https://www.hanaso.jp/download/tutor/business2-13_lets_try.pdf
2.Who’s with ~?
A: Who’s with Jim?
B: I am.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
A: Thank you for sharing the project’s progress. Based on it, any suggestions to improve our
project?
B: I have a suggestion. I strongly feel that we should increase the budget to improve the quality and
finish faster.
A: Thank you. (Who’s with) Jason?
C: I’m not with him on this. We are still on schedule to finish the project so we don’t need to
increase the budget to finish faster. I also don’t think we can afford it.
A: You have a point. What about the others?
B: Well, (let’s take a vote). If a lot of people are in favor, then we can increase the budget.
A: All right. (All those in favor of) raising the budget, (please raise your hand).
B: Okay, there are only 2 people. (And those opposed)?
A: Six people. We have 2 (members in favor) and 6 (opposed).
B: Okay. Since majority of the team are not in favor, let’s just keep our current budget and do our
best with what we have.
Say it in English
1. 多数決を採りましょう。
→Let's take a vote. A: Let's take a vote.
2. ジムさんに賛成の方は?
→Who's with Jim? A: Who's with Jim?
3. オフィスの改装に賛成の方は、挙手をお願いします。
→All those in favor of renovating the office, please raise your hand.
A: All those in favor of renovating the office, please raise your hand.
4. それでは反対の方は?
→And those opposed? A: And those opposed?
5. 11 名の方が賛成で、9 名の方が反対です。
→Eleven members in favor and 9 members opposed
A: Eleven members in favor and 9 members opposed
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re in a meeting and deciding on spending more on advertising.
(The student will start the conversation.)
Student’s Goals:
Ask everyone to take a vote
When someone says he/she will count the votes, say thank you and ask those in
favor of spending more on advertising to raise their hand.
When someone says 9 people raised their hand, ask for those who opposed.
When someone says 11 are opposed, say that 9 members in favor and 11
members opposed.
https://www.hanaso.jp/download/tutor/business2-13_lets_try.pdf
Let’s try
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your team is finishing up the meeting.
(The student will start the conversation.)
Student’s Goals:
Say it’s time to wrap up the meeting, and ask if there’s any more business to
discuss.
When someone says yes, and that it’s just a few reminders, say go ahead.
When he/she says you will decide on your next marketing plan, say thank you
and that you think that covers everything. Also, ask if there’s anything else.
https://www.hanaso.jp/download/tutor/business2-14_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
【1】
A: It’s 4 P.M. (It’s time to wrap up the meeting).
B: (Just a few reminders).
A: Sure, go ahead.
B: (I just want to go through the list of action items). We’ll look for a new advertising company,
finalize the budget for the next project, and make a draft of the new company policy.
A: Thank you for the reminders. (Is there any other business to discuss)?
B: That’s all. (I think that covers everything).
【2】
A: (It’s time to wrap up the meeting). (Let me just summarize what we’ve discussed so far).
We’ve discussed the signing of the contract, monthly sales, and the company trip. Any questions?
B: I just want to make sure we’re all on the same page.
A: Okay, (let’s review what we’ve agreed on). We agreed to sign the contract and the shares of
stocks. There were only 2 members out of 20 who were opposed.
B: All right. That makes everything clear. (Is there any more business to discuss)?
A: That’s it. (I think that covers everything). If there are any changes I’ll send you an e-mail.
B: Okay, thank you.
Say it in English
1. 会議を終わりにしましょう。
→It’s time to wrap up the meeting. A: It’s time to wrap up the meeting.
2. 他に何か話し合う案件はありますか?
→Is there any other business to discuss? A: Is there any other business to discuss?
3. 全てカバーしていると思います。
→I think that covers everything. A: I think that covers everything.
4. やるべきことについて確認させてください。
→I just want to go through the list of action items.
A: I just want to go through the list of action items.
5. 念のため再度お伝えしたいことがあります。
→Just a few reminders. A: Just a few reminders.
6. ここまでの話し合いの要点をまとめます。
→Let me just summarize what we’ve discussed so far.
A: Let me just summarize what we’ve discussed so far.
7. 我々が同意した件について再確認しましょう。
→Let’s review what we’ve agreed on. A: Let’s review what we’ve agreed on.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your team is finishing up the meeting.
(The student will start the conversation.)
Student’s Goals:
Say it’s time to wrap up the meeting, and ask if there’s any more business to
discuss.
When someone says yes, and that it’s just a few reminders, say go ahead.
When he/she says you will decide on your next marketing plan, say thank you
and that you think that covers everything. Also, ask if there’s anything else.
https://www.hanaso.jp/download/tutor/business2-14_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: The meeting is about to be finished.
(The student will start the conversation.)
Student’s Goals:
Say you think you had a really productive meeting.
When he/she says he/she thinks so, too, say you’ll send everyone the minutes of
the meeting.
When he/she says he/she will check his/her e-mail later, say that your next
meeting will be held on Friday at 1 P.M.
When he/she says noted, say you’d like to close the meeting, and thank everyone
for coming today.
https://www.hanaso.jp/download/tutor/business2-15_lets_try.pdf
4.I'll let you know the schedule for the next meeting by ~ .
A: I’ll let you know the schedule for the next meeting by Monday.
B: I see. Please just send me an e-mail.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. I’ll send everyone the minutes of the meeting. は“send 人 物”「人に物を送る」の形で、物に the
minutes of the meeting「会議の議事録」がきています。minute は「分」の意味が有名ですが、「分」→
「分単位で時間を正確に測る・書き取る」→「議事録に書きとめる・議事録」となりました。「いろいろ書き込
む」ので、必ず複数形 minutes で使われます。
Role playing
A: (I think we had a really productive meeting). Can we have a copy of the notes you discussed?
B: Don’t worry, (I'll send everyone the minutes of the meeting).
A: Okay, thank you. When is the next meeting going to be held?
B: (I'll let you know the schedule for the next meeting by) 6 P.M. today.
A: All right! Thank you.
B: If you don’t have any more questions, (I’d like to close the meeting).
(Thank you all for coming today) and I hope you took important reminders during the meeting.
B: Hello. (Our next meeting will be held on) Tuesday (at) 2 P.M.
A: Okay, I’ll take note of that. Thank you!
Say it in English
1. 会議を終了したいと思います。
→I'd like to close the meeting. A: I'd like to close the meeting.
2. とても有意義な会議になったと思います。
→I think we had a really productive meeting. A: I think we had a really productive meeting.
3. 皆さんに会議の議事録をお送りします。
→I'll send everyone the minutes of the meeting.
A: I'll send everyone the minutes of the meeting.
4. 次回の会議の予定については、月曜日までにご連絡します。
→I'll let you know the schedule of the next meeting by Monday.
A: I'll let you know the schedule of the next meeting by Monday.
5. 次回の会議は、火曜日の 3 時より開催します。
→Our next meeting will be held on Tuesday at 3 P.M.
A: Our next meeting will be held on Tuesday at 3 P.M.
6. 皆さん今日はご参加いただきありがとうございました。
→Thank you all for coming today. A: Thank you all for coming today.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: The meeting is about to be finished.
(The student will start the conversation.)
Student’s Goals:
Say you think you had a really productive meeting.
When he/she says he/she thinks so, too, say you’ll send everyone the
minutes of the meeting.
When he/she says he/she will check his/her e-mail later, say that your next
meeting will be held on Friday at 1 P.M.
When he/she says noted, say you’d like to close the meeting, and thank
everyone for coming today.
https://www.hanaso.jp/download/tutor/business2-15_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are going to do a presentation.
(The student will start the dialog.)
Student’s Goals:
Say what company you’re representing, and welcome everyone.
Introduce yourself.
Say that you will talk about new product.
Say your talk is divided into three parts.
https://www.hanaso.jp/download/tutor/business2-16_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: Second, I’m going to (talk about) the effects of consumer feedback to our products sales.
3. A: (On behalf) of the project development team, I’d like to (welcome) you here today.
Role playing
A: Thank you for coming. (On behalf of ABC Corp, I’d like to welcome you here today).
I am glad everyone was able to make it. (Let me introduce myself). I am Ted Evans from the
advertising department.
B: Please speak loudly so that people at the back can hear you.
A: Thank you. (Today, I’m here to talk about our new ad campaign). (My talk is divided into 4 parts).
Say it in English
1. マーケティング部を代表しまして、本日はようこそいらっしゃいました。
→On behalf of the marketing department, I’d like to welcome you here today.
A: On behalf of the marketing department, I’d like to welcome you here today.
2. 自己紹介をさせてください。私はジェロム・ウォレスと申します。
→Let me introduce myself. My name is Jerome Wallace.
A: Let me introduce myself. My name is Jerome Wallace.
3. 本日は販売分析についてお話をしにまいりました。
→Today, I’m here to talk about our sales analysis.
A: Today, I’m here to talk about our sales analysis.
4. 3 つのパートに分けてお話いたします。
→My talk is divided into 3 parts. A: My talk is divided into 3 parts.
5. 初めに、調査結果についてお話いたします。
→First, I’m going to talk about our survey results.
A: First, I’m going to talk about our survey results.
6. ご清聴ありがとうございました。
→Thank you for listening. A: Thank you for listening.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are going to do a presentation.
(The student will start the dialog.)
Student’s Goals:
Say what company you’re representing, and welcome everyone.
Introduce yourself.
Say that you will talk about new product.
Say your talk is divided into three parts.
https://www.hanaso.jp/download/tutor/business2-16_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are doing a presentation on the number of subscribers on your company.
(The student will start the dialog.)
Student’s Goals:
Say you’re going to tell about the first graph.
Say that the graph shows the total number of subscribers by month.
Say that the green line is for this year, and the black line is for last year.
https://www.hanaso.jp/download/tutor/business2-17_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: (This graph shows) that our sales for last month were excellent.
3. A: The black (line is) sales for product A, (and the) green line (is) sales for product B.
Role playing
A: Thank you for coming to today’s meeting. We will be discussing our sales for last month.
(I’m going to tell you about the first graph).
(This graph shows) that we are doing better than 2 months ago.
B: That’s very good news. How are we doing compared to last year?
A: (The purple line is) last year’s sales of every month, (and the blue line is) this year's sales.
As you can see we are doing better than last year.
B: Thank you for your explanation.
Say it in English
1. みなさんに最初のグラフについてお話しいたします。
→I’m going to tell you about the first graph.
A: I’m going to tell you about the first graph.
2. こちらのグラフから、商品の生産が大幅に増加したということがわかります。
→This graph shows a significant increase in production.
A: This graph shows a significant increase in production.
3. 赤の線は月毎の目標売上高、そして緑の線は月毎の売り上げ結果です。
→The red line is our montly sales targets, and the green line is actual monthly sales.
A: The red line is our montly sales targets, and the green line is actual monthly sales.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are doing a presentation on the number of subscribers on your company.
(The student will start the dialog.)
Student’s Goals:
Say you’re going to tell about the first graph.
Say that the graph shows the total number of subscribers by month.
Say that the green line is for this year, and the black line is for last year.
https://www.hanaso.jp/download/tutor/business2-17_lets_try.pdf
18 ~ is due to ….
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are doing a presentation about sales.
(The student will start the conversation.)
Student’s Goals:
Ask everyone to look at the screen, and say that it’s the graph for your sales.
Say that sales peaked in September and have been going down since then.
When someone asks what could be the reason, say that the drop in sales is due to
market competition and that’s why your market share fell.
https://www.hanaso.jp/download/tutor/business2-18_lets_try.pdf
1.~ increased.
A: Our market share increased.
B: It’s the result of our new campaign.
2.~ fell.
A: Our sales fell last month.
B: We need to identify the cause.
4.~ is due to ….
A: What’s the reason for the drop?
B: The drop in satisfaction is due to the difficult-to-use interface.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: Sales of product A (peaked) in December, and have (been going down) since then.
B: Do you have any thoughts about what the cause might be?
4. A: You mean there’s a decrease in sales for the third quarter of the year?
B: Yes, and because of that, our stock price (fell).
Role playing
A: Thank you for coming, Mark. Could you please explain the graph to everyone?
B: Our expenses (peaked in) March, (and have been going down since then).
A: What is the main reason our expenses decreased?
B: The cost of the materials that we use for our product (fell).
A: I see. That’s good news.
B: Also, our share price (increased). The rise in our stock price (is due to) our increased sales.
A: Thank you. Would anyone like to make a comment?
Say it in English
1. マーケットシェアが増加しました。
→Our market share increased. A: Our market share increased.
2. 先月、売上げが下落しました。
→Our sales fell last month. A: Our sales fell last month.
3. 市場のシェアは 10 月をピークに、それ以降は減少しています。
→Market share peaked in October, and has been going down since then.
A: Market share peaked in October, and has been going down since then.
4. ユーザーインターフェースが使いにくい事により、満足度が低下しました。
→The drop in satisfaction is due to the difficult-to-use interface.
A: The drop in satisfaction is due to the difficult-to-use interface.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are doing a presentation about sales.
(The student will start the conversation.)
Student’s Goals:
Ask everyone to look at the screen, and say that it the graph for your sales.
Say that sales peaked in September and has been going down since then.
When someone asks what could be the reason, say that the drop in sales is due to
market competition and that’s why your market share fell.
https://www.hanaso.jp/download/tutor/business2-18_lets_try.pdf
19 ~ remained stable at ….
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are explaining the graph during a presentation.
(The tutor will start the conversation.)
Student’s Goals:
When someone asks about the number of subscribers, say that the number of
subscribers rose by 6% from January to April.
When he/she asks about customer satisfaction, say customer satisfaction
remained stable at 87% to 89%.
When he/she asks what the blue line represents, say the blue line which
represents withdrawal remains flat.
https://www.hanaso.jp/download/tutor/business2-19_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1 の by は「差(~の分だけ)」を表し、rose by 14%で「14%(分だけ)増加した」となります。仮にこれ
が rose to 14%なら、「14%にまで増加した」という意味です(to は「到達点」を表します)。
また、2 と 3 はともに第2文型(SVC)で、remain ~「~のままだ」の形です。2 の flat「平らな・横ばい
で」は、日本語でも「フラットテレビ(平らなテレビ)」などと使われています。また、3 の stable は「しっ
かりと立つ(sta = stand)ことができる(able)」→「安定した」となりました。
Role playing
A: In today’s meeting we will be discussing our sales and spending for the second quarter of the
year.
Our director of sales will be providing the data.
B: The blue line represents spending, and the green line represents sales.
(Spending rose by 7% from April to June). At the same time, sales declined by 3%.
A: How have our stock prices faired?
B: (The yellow line, which represents) our stock price, (remains flat).
Our share price (remained stable) at $50 a share.
Say it in English
2. お客様からの苦情を示している赤の線は、横ばいになっています。
→The red line, which represents complaints, remains flat.
A: The red line, which represents complaints, remains flat.
3. 顧客満足度は 89%で安定しています。
→Our customer satisfaction remained stable at 89%.
A: Our customer satisfaction remained stable at 89%.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are explaining the graph during a presentation.
(The tutor will start the conversation.)
Student’s Goals:
When someone asks about the number of subscribers, say that the number of
subscribers rose by 6% from January to April.
When he/she asks about customer satisfaction, say customer satisfaction
remained stable at 87% to 89%.
When he/she asks what the blue line represents, say the blue line which
represents withdrawal remains flat.
https://www.hanaso.jp/download/tutor/business2-19_lets_try.pdf
UNIT PREDICTING
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are discussing the company sales.
(The tutor will start the conversation.)
Student’s Goals:
When asked what do you think about this trend, say that looking at this trend,
you can expect an increase in sales.
When he/she asks if the trend would last for a long time, say that it’s unlikely
that sales will remain high because of market competition.
When he/she asks when can you expect the trend to continue, say you expect
it to continue for the next two months.
https://www.hanaso.jp/download/tutor/business2-20_lets_try.pdf
1.be likely to ~ by ….
A: When do you think our subscription rate is likely to peak?
B: If we keep this marketing strategy, the rate is likely to peak by June.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: Do you think our current product idea will be popular in the coming months?
B:Yes, I believe it will. It’s (likely to) become popular by winter.
2. A: What are the odds of this trend lasting in the coming years?
B: By the looks of it, we (expect) it to (continue) for 4 years.
4. A: How do you think this unstable trend will affect our sales?
B: (Looking at this trend), we can expect a drop in sales in the next couple of months.
Role playing
Say it in English
1. 購読率は 6 月までにピークに達する可能性が高いです。
→The rate is likely to peak by June.
A: The rate is likely to peak by June.
2. これは 3 年間続くと思われます。
→We expect them to continue for 3 years.
A: We expect them to continue for 3 years.
3. 2 年間同じコストの可能性は低いです。
→It’s unlikely that costs will still be the same in 2 years.
A: It’s unlikely that costs will still be the same in 2 years.
4. この傾向を見ると、露出の増加が予想されます。
→Looking at this trend, we can expect an increase in exposure.
A: Looking at this trend, we can expect an increase in exposure.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are discussing the company sales.
(The tutor will start the conversation.)
Student’s Goals:
When asked what do you think about this trend, say that looking at this trend,
you can expect an increase in sales.
When he/she asks if the trend would last for a long time, say that it’s unlikely that
sales will remain high because of market competition.
When he/she asks when can you expect the trend to continue, say you expect it
to continue for the next two months.
https://www.hanaso.jp/download/tutor/business2-20_lets_try.pdf
UNIT SPEAKING UP
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are in a conference and are about to ask some questions
(The student will start the conversation.)
Student’s Goals:
Apologize for interrupting because you have a question.
When he/she asks if you mind saving your questions until the end, say all right.
After he/she finished discussing something and asks if you have questions, ask
permission if you can say something.
https://www.hanaso.jp/download/tutor/business2-21_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
【1】
A: In today’s meeting, we will be reviewing our new round of hiring. We are short of hitting our
quota of applicants.
B: (I’d like to comment on that).
A: Go ahead. Do you have a solution in mind?
B: I think we should use our online presence to reach more applicants.
A: Let’s look into that. Thank you for the suggestion.
【2】
A: The goal of today’s meeting is to address our decreased sales.
B: (Excuse me for interrupting, but I have a question).
A: I’m sure everyone will have questions. For that reason (would you mind saving your questions
until the end)?
B: I believe this is important. (May I say something)?
A: Go ahead. After this please wait until the end.
B: Our online sales are still being processed. Therefore, we may have met our quarterly goal.
A: Thank you, but I received the result for our online sales a while ago and compared them.
Our sales are still down.
Say it in English
1. それについてコメントしたいのですが。
→I’d like to make a comment on that. A: I’d like to make a comment on that.
2. ご質問は最後までお控えいただけますでしょうか?
→Would you mind saving your questions until the end?
A: Would you mind saving your questions until the end?
3. お話中にすみませんが、その事についてもう少し詳しく説明してもらえますか?
→Excuse me for interrupting, but can you explain that in more detail?
A: Excuse me for interrupting, but can you explain that in more detail?
4. 発言してもいいですか?
→May I say something? A: May I say something?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are in a conference and are about to ask some questions
(The student will start the conversation.)
Student’s Goals:
Apologize for interrupting because you have a question/
When he/she asks if you mind saving your questions until the end, say all right.
After he/she finished discussing something and asks if you have questions, ask
permission if you can say something.
https://www.hanaso.jp/download/tutor/business2-21_lets_try.pdf
UNIT INQUIRING
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You call ABC Software Solutions and ask about their software.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks how can he/she be of help, give a short greeting and ask say
that you’d like to inquire about their company’s software.
When he/she asks what application you are interested in, say you’re considering
buying their CRM software, and that you’d like to know more about it.
When he/she says that all application can be found online or in their store catalog,
ask if he/she could send you one.
https://www.hanaso.jp/download/tutor/business2-22_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I’d like to see all your products. (Could) you please (send) me a complete price list?
B: Sure! Please write down your e-mail address and we’ll send it there.
2. A: These are our best-selling photo printers. Which one do you like the best?
B: These are great but I’m (considering buying) the cheapest one.
Role playing
A: Thank you for calling XYZ Tech. How may I help you?
B: Hi, (I’d like to inquire about) your sale.
A: Of course. What would you like to know?
B: (I am considering buying) some office computers.
(I’d like to know more about) your basic models.
A: All our available specifications can be found online or in our catalog.
B: (Could you please send me a catalog)?
A: I can get that right to you via e-mail. Is there anything else I can do for you?
B: Yes, (what is your best seller)?
A: It’s our 500 series.
Say it in English
1. ソフトウェアの購入にあたり、保証期間についてお尋ねしたいのですが。
→I’d like to inquire about your warranty period for software purchases.
A: I’d like to inquire about your warranty period for software purchases.
2. グラフィックデザインをするためのデスクトップパソコンの購入を検討しています。
→I’m considering buying a desktop computer to use for graphic design.
A: I’m considering buying a desktop computer to use for graphic design.
3. 家事代行サービスについてもっとよく知りたいのですが。
→I’d like to know more about your housekeeping service.
A: I’d like to know more about your housekeeping service.
4. 最新の製品パンプレットを送っていただけますか?
→Could you please send me an updated brochure of your products?
A: Could you please send me an updated brochure of your products?
5. 最も売れているものはなんですか?
→What is your best-seller? A: What is your best-seller?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You call ABC Software Solutions and ask about their software.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks how can he/she be of help, give a short greeting and ask
say that you’d like to inquire about their company’s software.
When he/she asks what application you are interested in, say you’re
considering buying their CRM software, and that you’d like to know more
about it.
When he/she says that all application can be found online or in their store
catalog, ask if he/she could send you one.
https://www.hanaso.jp/download/tutor/business2-22_lets_try.pdf
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are calling the shop where you bought the defective item.
(The student will start the conversation.)
Student’s Goals:
Say that there’s a problem with an item you bought and that it’s not working
properly.
When he/she asks for the order number, say it’s 7184-0051.
When he/she asks what’s the problem with it, say that the light is not working
and that you’d like to request a replacement.
When he/she asks you to send the item back first, say sure and ask if they can
send the replacement as soon as possible.
When he/she said they’ll send the replacement once they confirmed it’s defective,
say all right and ask when you can expect to receive the replacement.
https://www.hanaso.jp/download/tutor/business2-23_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. A: I’d like to inform you that we’ve already shipped the replacement for your scanner.
B: Okay, thank you. (When) can I (expect) to receive the replacement?
4. A: I need this item right away. Can you (send me the replacement) as soon as possible?
B: We’re very sorry for the inconvenience. We’ll send it via express delivery.
5. A: Some functions of the printer don’t work. (I would like to request) a replacement.
B: I apologize, but we have to check the item before we can send you a replacement.
Role playing
A: I found your order. We can replace the unit. Please send the defective machine back to us.
B: (Can you send me a replacement as soon as possible)?
A: Yes, we can do that for you.
B: (When can I expect to receive the replacement)?
A: It should take 2-3 business days after we receive the defective unit.
Say it in English
1. スマートフォンが正しく動きません。
→My smartphone is not working properly. A: My smartphone is not working properly.
2. ご注文いただいた際の番号はございますか?
→Do you have the order number? A: Do you have the order number?
3. 交換してもらいたいのですが。
→I would like to request a replacement. A: I would like to request a replacement.
4. 交換品をできるだけ早く送ってもらえますか?
→Can you send me a replacement as soon as possible?
A: Can you send me a replacement as soon as possible?
5. いつ交換品を受け取ることができますか?
→When can I expect to receive the replacement?
A: When can I expect to receive the replacement?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are calling the shop where you bought the defective item.
(The student will start the conversation.)
Student’s Goals:
Say that there’s a problem with an item you bought and that it’s not working
properly.
When he/she asks for the order number, say it’s 7184-0051.
When he/she asks what’s the problem with it, say that the light is not working
and that you’d like to request a replacement.
When he/she asks you to send the item back first, say sure and ask if they can
send the replacement as soon as possible.
When he/she said they’ll send the replacement once they confirmed it’s defective,
say all right and ask when you can expect to receive the replacement.
https://www.hanaso.jp/download/tutor/business2-23_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are calling the customer support for the delayed order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks how he/she may be of help, say you placed an order a week
ago, but it still hasn’t arrived yet.
When he/she apologizes, and ask when were you expecting the item to be
delivered, say you were told it would arrived on Monday.
When he/she says there’s a mix-up with the delivery and they’re very sorry about
it, ask when your ordered was shipped.
When he/she says it was shipped 3 days ago, ask when can you expect to receive
it.
https://www.hanaso.jp/download/tutor/business2-24_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I received the (wrong products). I ordered a box of brown envelopes but I got white ones.
B: I’m sorry, we’ll send you the correct product immediately. There must have been an error
during packaging.
3. A: We’ve received an update that our order was shipped. When can I (expect to receive) it?
B: It should arrive in 3 days.
4. A: Thank you for calling XYZ store. How may I help you?
B: Hi. I ordered 3 boxes of paper and I was (told they would arrive) today, but they aren’t here
yet.
5. A: Can you tell me when my (order was shipped)? The order number is 455-3234
B: Thank you for providing your order number. Let me check the order status.
6. A: We’re still waiting for the 15 USB flash drives that we ordered. They (should have arrived)
yesterday.
B: We’re sorry for the delay. I’ve checked your order status, and your order should arrive
today.
Role playing
【1】
A: ABC Office Supplies. How may I help you?
B: I placed an order last week. The order arrived, but a few items were missing.
A: I’m sorry, can you tell me what you ordered?
B: (I ordered 5 desks but I only received 2).
A: I’m sorry to hear that. Please provide me your information.
(We’ll ship the missing items immediately).
B: My order number was 11236-6879.
A: I will pull up your order right now.
B: Thank you.
【2】
【3】
A: ABC Shipping How may I help you?
B: (I placed an order on Monday, but it still hasn’t arrived yet).
A: Let me check our records. May I please have your order number?
B: My order number is 54671-142.
A: Please hold for a moment.
Say it in English
2. 違う商品が届きました。
→I received the wrong products. A: I received the wrong products.
3. 3 日前に注文しましたが、まだ届いていません。
→I placed an order 3 days ago, but it still hasn’t arrived yet.
A: I placed an order 3 days ago, but it still hasn’t arrived yet.
4. 昨日届くはずだったのですが
→It should have arrived yesterday. A: It should have arrived yesterday.
5. 3 日で届くと伝えられていたのですがまだ届いていません。
→I was told it would arrive in 3 days but it isn’t here yet.
A: I was told it would arrive in 3 days but it isn’t here yet.
6. 注文した商品がいつ発送されたか教えてもらえますか?
→Can you tell me when my order was shipped?
A: Can you tell me when my order was shipped?
7. いつそれを受け取ることができますか?
→When can I expect to receive it? A: When can I expect to receive it?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are calling the customer support for the delayed order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks how he/she may be of help, say you placed an order a week
ago, but it still hasn’t arrived yet.
When he/she apologizes, and ask when were you expecting the item to be
delivered, say you were told it would arrived on Monday.
When he/she says there’s a mix-up with the delivery and they’re very sorry about
it, ask when your ordered was shipped.
When he/she says it was shipped 3 days ago, ask when can you expect to receive
it.
https://www.hanaso.jp/download/tutor/business2-24_lets_try.pdf
UNIT APOLOGIZING
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a customer over the phone about his/her order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she said his/her order was supposed to arrive 3 days ago, ask to accept
your apologies, then ask for the order number.
When he/she gives the order number, say that you’ve checked his/her order and
that it’s been delayed because of the holiday rush.
When he/she said he/she wasn’t informed about it, say you’re very sorry about
that, and say you won’t let it happen again.
https://www.hanaso.jp/download/tutor/business2-25_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I placed an order last week, but the item still hasn’t arrived.
B: Please (accept our apologies). There are delays in deliveries because of the holiday rush.
2. A: There was a mistake with my order. I was delivered a computer table instead of an office
desk.
B: I (apologize for) sending you the wrong item. May I have the order number, please?
Role playing
A: Thank you for calling XYZ Express. How may I help you?
B: Hi. I would like to make a complaint. My order was 3 days late.
A: (Please accept our apologies). May I have your order information?
B: Yes, my order number is 7593-508.
A: Allow me to check your order.
Say it in English
1. 申し訳ございません。
→Please accept our apologies. A: Please accept our apologies.
2. このような事になり、大変申し訳ございません。
→We’re very sorry about this. A: We’re very sorry about this.
3. 不手際につきまして謝罪いたします。
→I apologize for the mistake. A: I apologize for the mistake.
4. 二度とこのような事がないようにいたします。
→We won’t let it happen again. A: We won’t let it happen again.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a customer over the phone about his/her order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she said his/her order was supposed to arrive 3 days ago, ask to
accept your apologies and that your very sorry about it, then ask for the order
number.
When he/she gives the order number, say that you’ve checked his/her order
and that it’s been delayed because of the holiday rush.
When he/she said he/she wasn’t informed about it, apologize for the delay,
and say you won’t let it happen again.
https://www.hanaso.jp/download/tutor/business2-25_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a customer over the phone about his/her order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she hasn’t received the replacement that was promised,
and that he/she is very disappointed, say you can understand why he/she is upset,
and that you’re very sorry about it.
When he/she says he/she wants the issue to be resolved as soon as possible, say
you’re very sorry, you’ll make sure that it gets taken care of today, and that you’ll
send the replacement right away
https://www.hanaso.jp/download/tutor/business2-26_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I haven’t received my refund for the damaged items delivered to me last week.
B: I’m really sorry about that. I’ll (make sure) it gets taken care of today.
3. A: I hope the issue with my order being delayed gets resolved quickly.
B: We’re very sorry about this. I’ll (check) into it and I’ll call you back (as soon as possible).
4. A: I wasn’t informed that the delivery has been pushed back for 3 days!
B: I can (understand) why you’re (upset). We’re very sorry about this.
5. A: I’ve got the receipt and the refund form. What else do I have to do to get a refund?
B: There’s one more thing. Could you (send us back) the defective items?
Role playing
【1】
A: I recently switched to your Internet service and it’s not working. I can’t get any work done!
B: (I can understand why you’re upset).
A: I need our Internet connection working as soon as possible.
B: (I’ll make sure it gets taken care of today).
A: Please let me know if there are any updates.
B: (I’ll check into it and call you back as soon as possible).
【2】
A: ABC Telecom. How may I help you?
B: Hi. Our Internet router is not working.
A: I’m sorry to hear that. (We’ll send a replacement right away).
B: Thank you very much.
A: (Could you also send us back the defective item)?
B: I’ll send it tomorrow.
Say it in English
1. お怒りはごもっともでございます。
→I can understand why you’re upset. A: I can understand why you’re upset.
2. 本日中に対応いたします。
→I’ll make sure it gets taken care of today. A: I’ll make sure it gets taken care of today.
3. 確認し、可能な限り早く折り返しご連絡いたします。
→I’ll check into it and call you back as soon as possible.
A: I’ll check into it and call you back as soon as possible.
4. 交換品を直ちにお送りいたします。
→We’ll send a replacement right away. A: We’ll send a replacement right away.
5. 不良品をご返送いただけますか?
→Could you send us back the defective item? A: Could you send us back the defective item?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a customer over the phone about his/her order.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she hasn’t received the replacement that was promised,
and that he/she is very disappointed, say you can understand why he/she is
upset, and that you’re very sorry about it.
When he/she says he/she wants the issue to be resolved as soon as possible,
say you’re very sorry, you’ll make sure that it gets taken care of today, and
that you’ll send the replacement right away
https://www.hanaso.jp/download/tutor/business2-26_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: It’s your first day in the company and you are being introduced by a colleague.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to say something, say it’s nice to meet all of
them and you’re glad to be here.
Then say you hope to get up to speed as quickly as possible and you’re looking
forward to working with all of them.
https://www.hanaso.jp/download/tutor/business2-27_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. up to speed は直訳「スピードに到達する」で、そこから「軌道に乗った・精通した」といった意味があり
ます。会社で「要求されるスピードに達した」→「軌道に乗った」というイメージで考えれば OK です。よっ
て、get up to speed で「軌道に乗った(up to speed)状態になる(get)」→「軌道に乗る・慣れる」とな
ります。
ちなみに、後ろは as ~ as possible「できるだけ~」の形で、as quickly as possible「できるだけ早く」と
なっています。
Role playing
1. ここにいる事ができて嬉しいです。
→I’m glad to be here.
A: I’m glad to be here.
2. 皆さんはじめまして。
→It’s nice to meet you all.
A: It’s nice to meet you all.
3. 少しでも早く慣れるよう努めます。
→I hope to get up to speed as quickly as possible.
A: I hope to get up to speed as quickly as possible.
4. 皆さんと一緒に働く事ができて光栄です。
→I'm looking forward to working with you all.
A: I'm looking forward to working with you all.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: It’s your first day in the company and you are being introduced by a colleague.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to say something, say it’s nice to meet all
of them and you’re glad to be here.
Then say you hope to get up to speed as quickly as possible and you’re
looking forward to working with all of them.
https://www.hanaso.jp/download/tutor/business2-27_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You show the new employee around the office.
(The student will start the conversation.)
Student’s Goals:
Say you will show him/her around.
When he/she says thank you, say you’ll start here and this is the editorial
department.
When he/she says okay, continue and say here on the right you will find the
planning department.
https://www.hanaso.jp/download/tutor/business2-28_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: (We’ll start) here. On this floor, we have the sales department and IT department.
B: I see.
4. A: Thank you for showing me around, but where can I find the restroom?
B: Oh, I’m sorry. Just (ahead) of us, you’ll (see) it.
Role playing
A: Good morning. My name is Richard Smith, and I'm the new hire.
I'm supposed to have my orientation today.
B: Hello, Richard. I’ve been expecting you. My name’s Rachel.
I'm in charge of new employee orientation. (Let me show you around).
A: Thank you. I appreciate it.
B: (We’ll start here). This is the main office and this is where you’ll be.
A: Okay.
B: Let’s go down the hall. (Here on the right, you’ll find the) break room.
A: I’ll try not to spend too much time here.
B: Good to hear that. (Just ahead of us, you’ll see the) server room. Let’s go to the next one.
Say it in English
1. 社内を案内します。
→Let me show you around.
A: Let me show you around.
2. ここから始めましょう。
→We’ll start here.
A: We’ll start here.
3. この左にあるのが、IT 部です。
→Here on the left, you’ll find the IT department.
A: Here on the left, you’ll find the IT department.
4. この先に見えるのが会議室です。
→Just ahead of us, you’ll see the conference room.
A: Just ahead of us, you’ll see the conference room.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You show the new employee around the office.
(The student will start the conversation.)
Student’s Goals:
Say you will show him/her around.
When he/she says thank you, say you’ll start here and this is the editorial
department.
When he/she says okay, continue and say here on the right you will find the
planning department.
https://www.hanaso.jp/download/tutor/business2-28_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You will introduce the staff in your department to the new staff.
(The student will start the conversation.)
Student’s Goals:
Greet him/her with his/her name and say you’d like him/her to meet the staff of
the HR department.
Greet everyone, say his/her name, and say that starting today, he/she will be
part of the HR department, and that the staff give him/her a warm welcome.
Situation 2: You will introduce the new head of the IT department—your tutor—to the people
in the company.
(The student will start the conversation.)
Student’s Goals:
Say you will introduce the new head of the IT department, [tutor’s name].
Say that he/she was the head of the same department in our Florida branch.
Say that he/she will be staying with the company for 1 year.
https://www.hanaso.jp/download/tutor/business2-29_lets_try.pdf
関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3 の branch「支社・支店」という単語は、ビジネスで非常によく出てきます。元々は「枝」で、そこから「枝
分かれした店」→「支社・支店」となりました。
また、5 は give 人 物「人に物を与える」の形です。Please give ~ a warm welcome. で、直訳「~に温か
い歓迎(a warm welcome)を与えて(give)」→「~を温かく迎え入れて下さい」ということです。
2. A: Mr. Kramer will be managing this project. (He’ll) be staying with us (for) a year.
B: We look forward to a great year with you, Mr. Kramer.
3. A: Let me introduce Mr. Frey. He (was) an engineer (at our) Los Angeles (branch).
B: Welcome to the New York branch, Mr. Frey.
4. A: This is Mr. Mason. (Starting) today, he’ll (be part of) the finance department.
B: Welcome to the finance department, Mr. Mason.
5. A: Ms. Pearson will be joining the team. Please (give) her a warm (welcome).
B: Welcome to the team, Ms. Pearson. We’re looking forward to working with you.
Role playing
A: Thank you for coming by. (I’d like you to meet the staff of the sales department).
B: It’s nice to meet you all. I’m Tom.
A: (He’ll be staying with us for) the next month.
(He was) a supervisor (at our) New York (branch).
(Starting today, he’ll be part of the sales department). (Please give him a warm welcome).
B: I’m looking forward to working with you all.
If anyone needs anything, don’t hesitate to ask me.
Say it in English
1. 人事部のスタッフをご紹介します。
→I’d like you to meet the staff of the human resources department.
A: I’d like you to meet the staff of the human resources department.
2. 彼女とは 3 ヶ月間ご一緒することになります。
→She’ll be staying with us for 3 months.
A: She’ll be staying with us for 3 months.
3. 彼はカリフォルニア支社でカスタマーサポートの責任者をしていました。
→He was head of customer support at our California branch.
A: He was head of customer support at our California branch.
4. 今日から彼は広報部の一員です。
→Starting today, he’ll be part of the public relations department.
A: Starting today, he’ll be part of the public relations department.
5. 彼を温かく迎え入れて下さい。
→Please give him a warm welcome.
A: Please give him a warm welcome.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You will introduce the staff in your department to the new staff.
(The student will start the conversation.)
Student’s Goals:
Greet him/her with his/her name and say you’d like him/her to meet the staff of
the HR department.
Greet everyone, say his/her name, and say that starting today, he/she will be
part of the HR department, and that the staff give him/her a warm welcome.
Situation 2: You will introduce the new head of the IT department—your tutor—to the people
in the company.
(The student will start the conversation.)
Student’s Goals:
Say you will introduce the new head of the IT department, [tutor’s name].
Say that he/she was the head of the same department in our Florida branch.
Say that he/she will be staying with the company for 1 year.
https://www.hanaso.jp/download/tutor/business2-29_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You need to use the scanner but you don’t know how to use it. You are going to
ask a colleague for help.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, and say you need to use the scanner but you don’t know
how to use it.
When he/she says he/she can show you how to use it, say thank you.
Situation 2: Your colleague needs help on how to use the copy machine.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she doesn’t know how to use the copy machine, say
you can show him/her how to use it.
Say first, make sure the machine is turned on.
Say next, place the document he/she want to copy on the glass.
Say then, select the number of copies.
Say lastly, press the copy button.
https://www.hanaso.jp/download/tutor/business2-30_lets_try.pdf
4.First/Next/Then/Lastly, ~
A: First, turn on the photocopier.
B: Okay, it’s on.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. I can show you how to use it. は、show 人 物「人に物を見せる」の形で、物の部分に how to use it が
きているわけです。ちなみに、can は「(私は)~できますよ・~しましょう」という感じで、「申し出」を表
しています。きちんと習うことは少ないですが、会話では意外とよく使われる用法です。
Role playing
Say it in English
1. コピー機を使う必要があるのですが。
→I need to use the photocopier. A: I need to use the photocopier.
2. 使い方がわかりません。
→I don’t know how to use it. A: I don’t know how to use it.
3. 使い方をお教えします。
→I can show you how to use it. A: I can show you how to use it.
4. 最初に、コピー機の電源を入れて下さい。
→First, turn on the photocopier. A: First, turn on the photocopier.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You need to use the scanner but you don’t know how to use it. You are going to
ask a colleague for help.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting, and say you need to use the scanner but you don’t know
how to use it.
When he/she says he/she can show you how to use it, say thank you.
Situation 2: Your colleague needs help on how to use the copy machine.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she doesn’t know how to use the copy machine, say
you can show him/her how to use it.
Say first, make sure the machine is turned on.
Say next, place the document he/she want to copy on the glass.
Say then, select the number of copies.
Say lastly, press the copy button.
https://www.hanaso.jp/download/tutor/business2-30_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: A newcomer is asking you about the directions to specific places in the office
building.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks where the sales department is, say it’s on the second floor.
When he/she asks where the IT department is, say the IT department is just
past the sales department.
When he/she asks where meeting room A is, say it’s near the sales
department and it’s at the end of the hall.
https://www.hanaso.jp/download/tutor/business2-31_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
end は「終わり」の意味が有名ですが、「空間における終わり」→「端・突き当り」という意味もあります。よ
って、3. the end of the hall で「廊下の突き当り」を表します(「廊下が終わる所」というイメージです)。
また、英語では「突き当り」を「点」で捉えているので、at the end of the hall「廊下の突き当りで」となり
ます(at は「一点」を表します)。
ちなみに、hall は大きな「ホール(公会堂・大広間)」のイメージが強いと思いますが、本来は「屋根のある
所」で、「玄関・廊下」なども表すことができます。
2. A: I’ve run out of paper. Can you tell me where the supply room is?
B: It’s (just past the) conference room C.
3. A: I was told to get the sales report. (Where’s) the sales department?
B: It’s at the end of the hall on the right.
Role playing
Say it in English
1. IT 部はどこですか?
→Where’s the IT department? A: Where’s the IT department?
2. 2 階にあります。
→It’s on the second floor. A: It’s on the second floor.
3. 廊下の突き当りです。
→It’s at the end of the hall. A: It’s at the end of the hall.
4. 会議室は IT 部を過ぎたところにあります。
→It’s just past the IT department. A: It’s just past the IT department.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: A newcomer is asking you about the directions to specific places in the office
building.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks where the sales department is, say it’s on the second floor.
When he/she asks where the IT department is, say the IT department is just
past the sales department.
When he/she asks where meeting room A is, say it’s near the sales
department and it’s at the end of the hall.
https://www.hanaso.jp/download/tutor/business2-31_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague what he/she is doing for lunch.
(The student will start the conversation.)
Student’s Goals:
Say hello and ask what he/she is doing for lunch.
When he/she says he/she is planning to have lunch at the burger stand, ask if
you may join him/her.
Situation 2: Your colleague invites you to lunch but you are not able to join him/her.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks would you like to join him/her for lunch, say you’d like to
go but you can’t and thank him/her for asking.
https://www.hanaso.jp/download/tutor/business2-32_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: Would you like to join me for lunch? I’m going to XYZ burger.
B: I’d (like to go) but I can’t. Thank you for asking, (though).
2. A: Josie and I are going to ABC Café for lunch. Would you like to join us?
B: I’d (love) to! I was just thinking about going there, too.
4. A: I can’t decide where to eat. How about you? What are you (doing) for lunch?
B: I’m going to the Indian restaurant just across the street. Would you like to join me?
5. A: Would you like to (join me) for dinner? I’m going to the deli near the train station
B: I’d like to go but I can’t. Thank you for asking, though.
6. A: Would you like to join us for lunch? We’re planning to go to a Spanish restaurant.
B: Thank you for inviting me but I brought a (bag lunch) today.
Role playing
【1】
A: Hello. (What are you doing for lunch)?
B: I’m not sure yet. I didn’t bring anything.
A: (Would you like to join me for lunch)? I was going to check out that new Mexican restaurant.
B: Sounds good. (I’d love to).
C: I’ve been wanting to try that place. (May I join you)?
A: Sure, the more the merrier.
D: I’ve also been wanting to go there, too, but (I brought a bag lunch today).
A: I see. Let's go together next time.
【2】
A: Hello, are you busy? (Would you like to join me for lunch)?
B: I’m really swamped here. (I’d like to go, but I can’t. Thank you for asking, though).
A: No problem. Maybe next time.
Say it in English
1. 昼食はどうしますか?
→What are you doing for lunch? A: What are you doing for lunch?
2. 昼食をご一緒しませんか?
→Would you like to join me for lunch? A: Would you like to join me for lunch?
3. ご一緒してもいいですか?
→May I join you? A: May I join you?
4. 行きたいのですが都合がつきません。でも誘ってくださってありがとうございます。
→I’d like to go but I can’t. Thank you for asking, though.
A: I’d like to go but I can’t. Thank you for asking, though.
5. 今日はお弁当を持って来ました。
→I brought a bag lunch today. A: I brought a bag lunch today.
6. ぜひそうしたいです。
→I’d love to. A: I’d love to.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague what he/she is doing for lunch.
(The student will start the conversation.)
Student’s Goals:
Say hello and ask what he/she is doing for lunch.
When he/she says he/she is planning to have lunch at the burger stand, ask if
you may join him/her.
Situation 2: Your colleague invites you to lunch but you are not able to join him/her.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks would you like to join him/her for lunch, say you’d like to
go but you can’t and thank him/her for asking.
https://www.hanaso.jp/download/tutor/business2-32_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You ask your colleague if he/she would like to join you and your friends for dinner.
(The student will start the conversation.)
Student’s Goals:
Say hi and ask if he/she is free for dinner tonight.
When he/she asks why, say you’re going out tonight and ask if he/she cares
to join you.
When he/she asks where to, say you’re planning to go to a pub then ask if
he/she drinks.
https://www.hanaso.jp/download/tutor/business2-33_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3 では、Care to ~?「~しませんか?・~はどうですか?」という提案表現が使われています。元々care to
~ は「~したい」という意味で、{Would you} care to ~? で直訳「あなたは~したいですか?」→「したい
なら、~しませんか?」となりました。会話では Would you が省略されて、Care to ~? の形で使われること
があります。
1. A: (Do you drink)? We would like to invite you to the bar tomorrow night.
B: Yes, I do. What time?
Role playing
【1】
A: (Do you have any plans for) tomorrow evening?
B: No, I don't have any plans.
A: (We're going out for dinner). (Care to join us)?
B: Of course. I'd love to.
A: After that, Let’s go to the bar. (Do you drink)?
B: Sounds good. I also want to drink.
A: All right. I’ll let you know later where to meet tomorrow.
B: Thank you. See you, then.
【2】
A: Excuse me. (Are you free for a talk)? I’d like to discuss our annual party.
B: Yes, I’m free. What’s up?
A: I found a venue and I’m planning to go there to check it out ahead of time.
(Do you have any plans for) Tuesday night?
B: No, I don’t. I can go with you.
A: Thank you. I’ll let you know you where we should meet.
Say it in English
1. 昼食の時間は空いていますか?
→Are you free for lunch? A: Are you free for lunch?
2. 今夜は何か予定がありますか?
→Do you have any plans for tonight? A: Do you have any plans for tonight?
3. 我々は明日の夜に出かけます。ご一緒にどうですか?
→We’re going out tomorrow night. Care to join us?
A: We’re going out tomorrow night. Care to join us?
4. お酒は飲まれますか?
→Do you drink? A: Do you drink?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You ask your colleague if he/she would like to join you and your friends for dinner.
(The student will start the conversation.)
Student’s Goals:
Say hi and ask if he/she is free for dinner tonight.
When he/she asks why, say you’re going out tonight and ask if he/she cares
to join you.
When he/she asks where to, say you’re planning to go to a pub then ask if
he/she drinks.
https://www.hanaso.jp/download/tutor/business2-33_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your colleague invites you to dinner.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to have dinner, ask if he/she has a place
in mind.
When he/she says he/she doesn’t have a place, and asks you what you want
to eat, say you feel like Italian and there’s a good Italian restaurant nearby.
https://www.hanaso.jp/download/tutor/business2-34_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1 は have ~ in mind「~を考えている」という熟語です。直訳「心(mind)の中に(in)~を持っている
(have)」→「~を考えている」となりました。Do you have a place in mind? で、「ある場所を考えてい
る?」→「考えている場所はある?・いい場所を知っている?」といった意味になります。
4. A: Where would you like to eat dinner? (Do you have a place in mind)?
B: I know a great Thai restaurant nearby.
Role playing
【1】
A: Let’s go out for lunch.
B: All right. (Do you have a place in mind)? (I feel like) Spanish.
A: Oh, really? (I know a great) Spanish restaurant.
B: Great! Let’s go there.
【2】
A: What would you like to eat?
B: (I feel like steak). How about you?
A: Really? Me, too. (There’s a good steakhouse nearby).
B: Let’s go!
Say it in English
1. どこか考えている場所はありますか?
→Do you have a place in mind? A: Do you have a place in mind?
2. 近くに良いベトナム料理屋がありますよ。
→There’s a good Vietnamese restaurant nearby.
A: There’s a good Vietnamese restaurant nearby.
3. とても良いギリシャ料理屋を知ってます。
→I know a great Greek restaurant. A: I know a great Greek restaurant.
4. フランス料理を食べたい気分です。
→I feel like French. A: I feel like French.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your colleague invites you to dinner.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to have dinner, ask if he/she has a place
in mind.
When he/she says he/she doesn’t have a place, and asks you what you want
to eat, say you feel like Italian and there’s a good Italian restaurant nearby.
https://www.hanaso.jp/download/tutor/business2-34_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You are in a restaurant with a colleague and have just finished dinner.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she would like to go somewhere else.
When he/she asks if you have a place in mind, ask if he/she would like
dessert, and say you’d like to go to ABC ice cream shop.
Situation 2: You and your colleague are in a restaurant and it’s getting late and you want to
go home.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to go somewhere else, say it’s getting late
and you’d rather just go home.
https://www.hanaso.jp/download/tutor/business2-35_lets_try.pdf
2.I'd like to go to ~.
A: Where would you like to go?
B: I’d like to go to a seafood restaurant.
3. I'd rather ~ .
A: The menu doesn’t have a lot of choices. Would you like to go somewhere else?
B: I’d rather just stay here. I like the atmosphere.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I think we still have enough time. Would you like to go somewhere else?
B: No, I’m already quite full and I'd (rather) just go home.
3. A: What are you in the mood for? Would you like to (go somewhere else)?
B: Yes, I’d like to find a quiet bar. I’m in the mood for a drink.
Role playing
【1】
A: Where do you want to go for dinner?
B: (I’d like to go to) a Spanish restaurant. How about you?
A: That sounds okay, but (I’d rather) go to a steak house. What do you think?
B: That sounds pretty good.
【2】
A: That was a great meal. I really enjoyed it.
B: Me, too. By the way, (would you like to go somewhere else)?
A: Yes. I kind of want a drink. How about you?
B: Sounds good, but (it’s getting late). Is it ok with you?
A: Of course! We don’t have work tomorrow, right?
B: Yeah. Yeah. TGIF, right? Let’s go!
Say it in English
1. どこか他に行きたいところはありますか?
→Would you like to go somewhere else? A: Would you like to go somewhere else?
2. シーフードレストランに行きたいです。
→I’d like to go to a seafood restaurant. A: I’d like to go to a seafood restaurant.
3. ここにいる方がいいです。
→I’d rather just stay here. A: I’d rather just stay here.
4. 遅くなってきました。
→It’s getting late. A: It’s getting late.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You are in a restaurant with a colleague and have just finished dinner.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she would like to go somewhere else.
When he/she asks if you have a place in mind, ask if he/she would like
dessert, and say you’d like to go to ABC ice cream shop.
Situation 2: You and your colleague are in a restaurant and it’s getting late and you want to
go home.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if you would like to go somewhere else, say it’s getting late
and you’d rather just go home.
https://www.hanaso.jp/download/tutor/business2-35_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You just finished work and are preparing to leave the office.
(The student will start the conversation.)
Student’s Goals:
Say you think that’s enough work for tonight and let’s call it a day.
When he/she says he/she is staying, say okay and tell him/her to not work too
hard.
Situation 2: Your colleague has finished his/her shift and is saying goodbye.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she is going home, say take care, and see you tomorrow.
https://www.hanaso.jp/download/tutor/business2-36_lets_try.pdf
4.Take care.
A: I'm going home. See you next week.
B: All right. Take care.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
Say it in English
1. 今日はここまでにしましょう。
→Let’s call it a day. A: Let’s call it a day.
2. 帰ります。
→I'm going home. A: I'm going home.
3. 無理はしないでくださいね。
→Please don’t work too hard. A: Please don’t work too hard.
4. お気をつけて。
→Take care. A: Take care.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You just finished work and are preparing to leave the office.
(The student will start the conversation.)
Student’s Goals:
Say you think that’s enough work for tonight and let’s call it a day.
When he/she says he/she is staying, say okay and tell him/her to not work too
hard.
Situation 2: Your colleague has finished his/her shift and is saying goodbye.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she is going home, say take care, and see you tomorrow.
https://www.hanaso.jp/download/tutor/business2-36_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your colleague says he/she wants to talk to you.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she needs to talk to you, say you’re a bit busy at the
moment and ask what it is about.
When he/she says it’s about our project proposal for next week, ask if it can
wait for a while.
Situation 2: You tell your colleague that you need to talk about something.
(The student will start the conversation.)
Student’s Goals:
Ask him/her if he/she has time because you need to talk to him/her.
When he/she says he/she only has 30 minutes, say it won’t take too much of
his/her time.
https://www.hanaso.jp/download/tutor/business2-37_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: I’m free to talk now, but I only have a few minutes. Will it take long?
B: No, it’s just a few reminders. It won’t (take too much of) your time.
4. A: Hi, (do you have) time? We need to talk about the articles we’re going to print.
B: Yes, I have a few minutes to spare.
6. A: Can we move the meeting to 2 P.M.? I was given an urgent task just now.
B: Sure. There’s no rush. (Take) your time.
7. A: We need to talk about the content of our brochure. Are you free?
B: (I only have) ten minutes. Will that be enough?
Role playing
【1】
A: Hi. (Do you have time)?
B: (I’m a bit busy at the moment). (Will it take long)?
A: (It won’t take too much of your time).
B: Okay.
【2】
A: (Do you have a time)? Can we talk about the project proposal?
B: I’m sorry, but (I’m a bit busy at the moment). (Can it wait for a while)?
A: All right. It’s nothing urgent. (Take your time).
B: Thank you. I’ll let you know as soon as I’m done here.
Say it in English
1. お時間よろしいですか?
→Do you have time? A: Do you have time?
2. 結構かかりますか?
→Will it take long? A: Will it take long?
3. 今は少し手が離せないです。
→I’m a bit busy at the moment. A: I’m a bit busy at the moment.
4. 少しお待ちいただけますか?
→Can it wait for a while? A: Can it wait for a while?
5. そんなにお時間は取らせません。
→It won’t take too much of your time. A: It won’t take too much of your time.
6. ごゆっくりどうぞ。
→Take your time. A: Take your time.
7. 20 分しかありません。
→I only have 20 minutes. A: I only have 20 minutes.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your colleague says he/she wants to talk to you.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she needs to talk to you, say you’re a bit busy at the
moment and ask what it is about.
When he/she says it’s about our project proposal for next week, ask if it can
wait for a while.
Situation 2: You tell your colleague that you need to talk about something.
(The student will start the conversation.)
Student’s Goals:
Ask him/her if he/she has time because you need to talk to him/her.
When he/she says he/she only has 30 minutes, say it won’t take too much of
his/her time.
https://www.hanaso.jp/download/tutor/business2-37_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You talk to your colleague about errors in the price list that he/she made.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting and as if he/she could check this catalog.
When he/she asks if there is a problem, say yes, and that the price of the
printer ink doesn’t seem right and it should be $7.
When he/she says it’s his/her fault, say there’s an item missing on the list
and there should be 50 items.
When he/she says he/she will look into it, say thank you.
Situation 2: Your colleague talks to you about some errors in the article.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she thinks there are some grammatical mistakes, say
it’s your fault, and that you’ll check it again.
https://www.hanaso.jp/download/tutor/business2-38_lets_try.pdf
3.~ should be ….
A: There’s a mistake on the list. The price of Item C should be $40.
B: I’m sorry. Let me send you a new list later.
5.That's my fault.
A: I saw some misspelled words in the catalog.
B: That’s my fault. I’m sorry. I’ll check it again.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
5 の fault は「責任」という意味です。本来は「失敗」を表し(テニスでサーブ失敗を「フォールト」と言いま
す)、「失敗」→「欠点」→「(欠点の)責任」となりました。That’s my fault. で、「それは私の責任だ・
悪いのは私だ」となります。
1. A: Please review the guest list. The total number of attendees (doesn't seem) right.
B: Let me check it again.
2. A: There’s an (item missing) on the list. I don’t think it has been updated.
B: You’re right, this isn’t the latest information. Let me update it.
4 .A:There's an error on the poster. The release date of our new product (should be)
on the 12th, not the 21st.
B: Sorry for the error. I’ll fix it immediately.
5. A: The product list is incomplete. There are a few items not on the list.
B: I’m sorry. I’ll (look into it).
Role playing
【1】
A: We got our expense report yesterday. (Could you check) the invoices?
B: I was looking at them. The grand total (doesn’t seem right).
A: I think the expenses from last month weren’t included.
B: I think you’re right. (I’ll look into it).
A: Thank you. Let me know what you find.
【2】
A: I was looking at our expenses from the trip. (There’s an item missing on the list).
B: What do you think is missing?
A: I remember now. We had a business lunch. (That should be $150).
B: Ah, I forgot to put it on the list. I’m sorry. (That’s my fault).
A: It’s all right. Glad we got it figured out.
Say it in English
1. 企画書を確認していただけますか?
→Could you check the project proposal? A: Could you check the project proposal?
2. 支出の総計が正しくないようです。
→The grand total of expenses doesn’t seem right.
A: The grand total of expenses doesn’t seem right.
3. 商品 C の価格は 40 ドルのはずです。
→The price of Item C should be $40. A: The price of Item C should be $40.
4. このリストに不足している項目があります。
→There’s an item missing on the list. A: There’s an item missing on the list.
5. 私のせいです。
→That’s my fault. A: That’s my fault.
6. 調べます。
→I’ll look into it. A: I’ll look into it.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You talk to your colleague about errors in the price list that he/she made.
(The student will start the conversation.)
Student’s Goals:
Give a short greeting and as if he/she could check this catalog.
When he/she asks if there is a problem, say yes, and that the price of the
printer ink doesn’t seem right and it should be $7.
When he/she says it’s his/her fault, say there’s an item missing on the list
and there should be 50 items.
When he/she says he/she will look into it, say thank you.
Situation 2: Your colleague talks to you about some errors in the article.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she thinks there are some grammatical mistakes, say
it’s your fault, and that you’ll check it again.
https://www.hanaso.jp/download/tutor/business2-38_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You see your colleague has a lot of work and you ask if he/she needs help.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she needs a hand.
When he/she says thank you but he/she can manage, say if he/she needs
help with anything, just let you know.
Situation 2: You ask your colleague to help you prepare for the presentation.
(The student will start the conversation.)
Student’s Goals:
Say excuse me, and ask if he/she can give you a hand, and that you need to
prepare for the presentation.
https://www.hanaso.jp/download/tutor/business2-39_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: I don’t think I can lift this table on my own. (Could you) give me a hand?
B: Sure! I’d be glad to help.
3. A: You have a lot of tasks for today. If you (need help) with anything, (just let me know).
B: Thank you. I will.
Role playing
【1】
A: That’s a lot of things you’re carrying. (Do you need a hand)?
B: (Thank you, but I can manage).
A: All right. (If you need help with anything, just let me know).
B: Okay, I will.
【2】
A: (If you need help with anything, just let me know).
B: Really? (Could you give me a hand)? This box is really heavy.
A: Sure. Let me help you.
Say it in English
1. 手を貸しましょうか?
→Do you need a hand? A: Do you need a hand?
2. 手を貸していただけませんか?
→Could you give me a hand? A: Could you give me a hand?
3. ありがとうございます。ですが一人で大丈夫です。
→Thank you, but I can manage. A: Thank you, but I can manage.
4. 何か手伝えることがあれば、知らせてください。
→If you need help with anything, just let me know.
A: If you need help with anything, just let me know.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You see your colleague has a lot of work and you ask if he/she needs help.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she needs a hand.
When he/she says thank you but he/she can manage, say if he/she needs
help with anything, just let you know.
Situation 2: You ask your colleague to help you prepare for the presentation.
(The student will start the conversation.)
Student’s Goals:
Say excuse me, and ask if he/she can give you a hand, and that you need to
prepare for the presentation.
https://www.hanaso.jp/download/tutor/business2-39_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask a colleague where your boss is and say you will be away from your desk.
(The student will start the conversation.)
Student’s Goals:
Say excuse me and ask where Mr. Henson is.
When he/she says you just missed him. say tell him you’ll be gone for two
hours to meet with the client.
When he/she tells you to get back before the meeting at 4 P.M., say you’ll try
to be back before 3 P.M.
Situation 2: You will go out for an appointment and your colleague asks where you’re going.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks you where you are going, say you are off to ABC Café for
an appointment.
When he/she asks what he/she would say if someone comes looking for you,
say you might not be back until 2 P.M, so please tell them to come back after
that.
https://www.hanaso.jp/download/tutor/business2-40_lets_try.pdf
2.I'm off to ~.
A: I’m off to XYZ Company to meet a client.
B: Sure. Take care!
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
【1】
A: I heard you’ve secured an appointment with an important client today.
B: Yes. (I’m off to) ABC Company.
I’m going to a presentation about our services, so (I’ll be gone for) 3 hours.
A: All right. Don’t forget we have our staff meeting at 5 P.M.
B: Don’t worry. (I’ll try to be back before) the meeting.
【2】
A: Hi. Is Mr. Gilmore in his office?
B: No, (you just missed him). He went to lunch.
A: I see. Could you tell him that I’m heading out for a business lunch?
B: Okay. What time will you be back?
A: (I might not be back until) 2 P.M.
B: All right. I’ll inform him. Take care!
Say it in English
1. 30 分ほど留守にします。
→I’ll be gone for 30 minutes. A: I’ll be gone for 30 minutes.
3. 5 時までには戻るようにします。
→I’ll try to be back before 5 P.M. A: I’ll try to be back before 5 P.M.
4. 5 時 30 分まで戻れないかもしれません。
→I might not be back until 5:30 P.M. A: I might not be back until 5:30 P.M.
5. 一足遅かったですね。
→You just missed him. A: You just missed him.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask a colleague where your boss is and say you will be away from your desk.
(The student will start the conversation.)
Student’s Goals:
Say excuse me and ask where Mr. Henson is.
When he/she says you just missed him. say tell him you’ll be gone for two
hours to meet with the client.
When he/she tells you to get back before the meeting at 4 P.M., say you’ll try
to be back before 3 P.M.
Situation 2: You will go out for an appointment and your colleague asks where you’re going.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks you where you are going, say you are off to ABC Café for
an appointment.
When he/she asks what he/she would say if someone comes looking for you,
say you might not be back until 2 P.M, so please tell them to come back after
that.
https://www.hanaso.jp/download/tutor/business2-40_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your colleague asks a favor from you.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if he/she can ask you a favor, say sure and ask when the
deadline is.
When he/she says he/she needs it Wednesday morning, say all right and ask
is there anything else you can help him/her with.
When he/she asks if you can print it after editing, say sure, no problem.
https://www.hanaso.jp/download/tutor/business2-41_lets_try.pdf
3.Sure. No problem.
A: Could you send the research summary to me?
B: Sure. No problem.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
また、4. Is there anything else {that} I can help you with φ? では、関係代名詞 that が省略されていま
す。後ろは元々“help 人 with ~”「人の~を手伝う」の形で、“~”の部分が欠けた形(φの箇所)になっ
ているわけです。
3. A: Could you make a list of possible venues for our company party?
B: I can do that. When’s the (deadline)?
Role playing
【1】
A: I‘m really busy here. (Can I ask you a favor)?
B: (Sure). (No problem). What do you need me to do?
A: If you could calculate the expenses for last month, that would be helpful.
B: All right. (When’s the deadline)?
A: Thank you very much. I have to have it done by the end of the week.
B: I see. (Is there anything else I can help you with)?
A: That should be enough for now. Thank you again.
【2】
A: Hi. Can you check this month's expense report for inconsistencies?
B: I'm sorry, but (I can't do it right now). I have a lot of tasks at the moment.
A: Okay. How about you, Alex?
C: Can it wait for a while? (I have to finish this data analysis first).
A: All right. Please let me know when you’re done.
Say it in English
1. お願いを聞いてもらえますか?
→Can I ask you a favor? A: Can I ask you a favor?
2. 締切はいつですか?
→When’s the deadline? A: When’s the deadline?
3. もちろんです。問題ないですよ。
→Sure. No problem. A: Sure. No problem.
4. 他に何かお手伝いできることはありますか?
→Is there anything else I can help you with?
A: Is there anything else I can help you with?
5. 今すぐにはできません。
→I can’t do it right now. A: I can’t do it right now.
6. プレゼンの準備を先に終わらせる必要があります。
→I have to finish preparing a presentation first.
A: I have to finish preparing a presentation first.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: Your colleague asks a favor from you.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks if he/she can ask you a favor, say sure and ask when the
deadline is.
When he/she says he/she needs it Wednesday morning, say all right and ask
is there anything else you can help him/her with.
When he/she asks if you can print it after editing, say sure, no problem.
https://www.hanaso.jp/download/tutor/business2-41_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague for help with preparing a presentation.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she could help you prepare for your presentation.
When he/she asks what he/she can do, ask if he/she would make a graph of last
month’s sales for you.
When he/she says he/she says he/she can do that, ask if you could have it in two
hours.
https://www.hanaso.jp/download/tutor/business2-42_lets_try.pdf
5.I’m done.
A: Have you finished the tasks I asked you to help me with?
B: Yes, I’m done.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: I need your help. (Would you please) analyse these data (for me)?
B: No problem. When’s the deadline?
Role playing
Say it in English
1. これらのコピーをしていただけますか?
→Would you please photocopy these for me? A: Would you please photocopy these for me?
2. プレゼンの準備を手伝っていただけますか?
→Could you help me prepare for my presentation?
A: Could you help me prepare for my presentation?
3. 3 時間でやっていただけますか?
→Could I have it in 3 hours, please? A: Could I have it in 3 hours, please?
4. もう終わるところです。
→I’m just about done. A: I’m just about done.
5. 終わりました。
→I’m done. A: I’m done.
6. 感謝してもしきれません。
→I can’t thank you enough. A: I can’t thank you enough.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague for help with preparing a presentation.
(The student will start the conversation.)
Student’s Goals:
Ask if he/she could help you prepare for your presentation.
When he/she asks what he/she can do, ask if he/she would make a graph of last
month’s sales for you.
When he/she says he/she says he/she can do that, ask if you could have it in two
hours.
https://www.hanaso.jp/download/tutor/business2-42_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You ask your colleague to photocopy documents for you.
(The student will start the conversation.)
Student’s Goals:
Say you need help with the documents for the meeting, and ask him/her if he/she
could make copies of these.
When he/she asks how many copies you need, say you need fifteen copies of
each of these.
When he/she asks how you do want them copied, tell him/her to please make
double-sided copies.
https://www.hanaso.jp/download/tutor/business2-43_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
Say it in English
1. これらをコピーしてもらえますか?
→Could you make copies of these? A: Could you make copies of these?
2. 10 部ずつ必要です。
→I need 10 copies of each of these. A: I need 10 copies of each of these.
3. 両面コピーでお願いします。
→Please make double-sided copies. A: Please make double-sided copies.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You ask your colleague to photocopy documents for you.
(The student will start the conversation.)
Student’s Goals:
Say you need help with the documents for the meeting, and ask him/her if he/she
could make copies of these.
When he/she asks how many copies you need, say you need fifteen copies of
each of these.
When he/she asks how you do want them copied, tell him/her to please make
double-sided copies.
https://www.hanaso.jp/download/tutor/business2-43_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask colleague for help with the photocopier.
(The student will start the conversation.)
Student’s Goals:
Say the photocopier shows it’s out of toner, and ask what you should do.
When he/she says he/she will ask if they have stock, say thank you.
Situation 2: You and your colleague are talking about the printer.
(The student will start the conversation.)
Student’s Goals:
Say you’re having problem with the printer and the paper is jammed.
https://www.hanaso.jp/download/tutor/business2-44_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. turn on は、「スイッチを回して(turn)、オンの状態(on)にする」→「電源を入れる・電源が入る」と
いう熟語です。
Role playing
【1】
A: Can you call maintenance for the copier?
B: What’s wrong?
A: (It doesn’t turn on).
B: Okay, I’ll give them a call.
【2】
A: What's wrong with the printer?
B: (It’s out of toner).
A: Let me get some from the supply room.
B: Thank you.
【3】
A: What’s wrong with the printer this time?
B: (The paper is jammed).
A: Let me remove it.
Say it in English
1. 電源が入りません。
→It doesn’t turn on. A: It doesn’t turn on.
2. 紙が詰まっています。
→The paper is jammed. A: The paper is jammed.
3. トナー切れです。
→It’s out of toner. A: It’s out of toner.
4. このコピーはひどいですね。
→This copy looks awful. A: This copy looks awful.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask colleague for help with the photocopier.
(The student will start the conversation.)
Student’s Goals:
Say the photocopier shows it’s out of toner, and ask what you should do.
When he/she says he/she will ask if they have stock, say thank you.
Situation 2: You and your colleague are talking about the printer.
(The student will start the conversation.)
Student’s Goals:
Say you’re having problem with the printer and the paper is jammed.
https://www.hanaso.jp/download/tutor/business2-44_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a new colleague.
(The student will start the conversation.)
Student’s Goals:
Start by asking how is his/her work going.
When he/she says it’s going well and that everyone in the office is kind, say
that it’s good to hear, and ask where he/she originally is from.
When he/she says he/she is originally from Sydney and ask how about you,
say you’re originally from Canada, but grew up in New York.
https://www.hanaso.jp/download/tutor/business2-45_lets_try.pdf
5.I grew up in ~.
A: I grew up in Tennessee. I just moved here a few months ago.
B: Wow. That’s pretty far away.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
4. A: You said you aren’t from the US. Where are you from originally?
B: I'm (originally) from Switzerland.
6. A: You don’t sound like you’re from around here. Where are you (originally from)?
B: I grew up in England.
Role playing
【1】
A: Hi, Steve. I haven’t seen you in a while. (How’s your work going)?
B: Hi. (It’s going well). How about you?
A: Same here. Let’s have dinner sometime. I’m free next month.
B: I want to, but I can’t. I’ll be transferred to our branch in Los Angeles in 2 weeks.
A: Really? (I’m originally from Los Angeles). My parents live there.
B: Wow! Give me a call when you visit your family there.
【2】
A: (Where are you originally from)?
B: (I was born in New York, but now I live in Philadelphia).
A: You mean you grew up in New York?
B: No. I was born there, but (I grew up in Chicago).
Say it in English
1. 仕事の調子はいかがですか?
→How's your work going? A: How's your work going?
2. 順調です。
→It’s going well. A: It’s going well.
3. 出身はどちらですか?
→Where are you originally from? A: Where are you originally from?
4. 私は元々オレゴンの出身です。
→I’m originally from Oregon. A: I’m originally from Oregon.
5. 私はテネシーで育ちました。
→I grew up in Tennessee. A: I grew up in Tennessee.
6. 生まれはロンドンなのですが、今はトロントに住んでいます。
→I was born in London, but now I live in Toronto.
A: I was born in London, but now I live in Toronto.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a new colleague.
(The student will start the conversation.)
Student’s Goals:
Start by asking how is his/her work going.
When he/she says it’s going well and that everyone in the office is kind, say
that it’s good to hear, and ask where he/she originally is from.
When he/she says he/she is originally from Sydney and ask how about you,
say you’re originally from Canada, but grew up in New York.
https://www.hanaso.jp/download/tutor/business2-45_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a colleague but you have to go soon.
(The student will start the conversation.)
Student’s Goals:
Start by saying that it’s been nice chatting, but you should probably get going.
When he/she says he/she enjoyed talking with you, say thank you, and say if
he/she will excuse you and that you have to go back to your desk.
When he/she says “see you,” say you want to talk again soon.
https://www.hanaso.jp/download/tutor/business2-46_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. A: Well, it’s been (nice chatting), but I should probably (get going).
B: All right. It was nice talking to you!
Role playing
A: Lunch break is almost over. (It’s been nice chatting, but I should probably get going).
B: You’re right. I didn’t notice the time.
A: (If you’ll excuse me), I’ll go to conference room A. I have a meeting with ABC company.
B: All right. (Let’s talk again soon).
Say it in English
1. お話できて良かったのですが、そろそろ行かないといけません。
→It’s been nice chatting, but I should probably get going.
A: It’s been nice chatting, but I should probably get going.
2. 申し訳ないのですが、そろそろ行かないといけません。
→If you’ll excuse me, I should be going now.
A: If you’ll excuse me, I should be going now.
3. 近いうちにまたお話しましょう。
→Let’s talk again soon.
A: Let’s talk again soon.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking to a colleague but you have to go soon.
(The student will start the conversation.)
Student’s Goals:
Start by saying that it’s been nice chatting, but you should probably get going.
When he/she says he/she enjoyed talking with you, say thank you, and say if
he/she will excuse you and that you have to go back to your desk.
When he/she says “see you,” say you want to talk again soon.
https://www.hanaso.jp/download/tutor/business2-46_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are in the pantry.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks what you are making, say you’re making tea, and ask if he/she
would like some.
When he/she says he/she would love some, and asks where he/she can find a cup,
say there’s some in the cupboard. Also, ask if he/she puts sugar in his/her tea.
https://www.hanaso.jp/download/tutor/business2-47_lets_try.pdf
2.I’m making ~.
A: I’m making coffee. Would you like some?
B: No, thank you.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
4 に出てくる cupboard「食器棚」は発音に注意が必要です。日本の家具屋では「カップボード」と表記されて
いますが、正しくは「カバァド」と発音されます。TOEIC テストなどの資格試験のリスニングでも頻出ですの
で、しっかり押さえておきましょう。
Role playing
Say it in English
1. 何を作っているのですか?
→What are you making? A: What are you making?
2. コーヒーを淹れています。
→I’m making coffee. A: I’m making coffee.
3. クリーミングパウダーはどこにありますか?
→Where can I find coffee creamer? A: Where can I find coffee creamer?
4. 食器棚にいくつかコーヒーカップがあります。
→There’re some coffee cups in the cupboard. A: There’re some coffee cups in the cupboard.
5. コーヒーにクリームは入れますか?
→Do you put cream in your coffee? A: Do you put cream in your coffee?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You and your colleague are in the pantry.
(The tutor will start the conversation.)
Student’s Goals:
When he/she asks what you are making, say you’re making tea, and ask if he/she
would like some.
When he/she says he/she would love some, and asks where he/she can find a cup,
say there’s some in the cupboard. Also, ask if he/she puts sugar in his/her tea.
https://www.hanaso.jp/download/tutor/business2-47_lets_try.pdf
48 My computer froze.
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague for help with your computer.
(The student will start the conversation.)
Student’s Goals:
Start by saying “excuse me,” and ask if he/she could help you with your
computer.
When he/she asks what’s wrong, say that you lost your Internet connection.
Situation 2: You ask your colleague for help with your wireless keyboard.
(The student will start the conversation.)
Student’s Goals:
Start by saying you need help, and that your wireless keyboard is not working.
When he says try switching it off and on, and that might fix it, say you’ll try
and say thank you.
https://www.hanaso.jp/download/tutor/business2-48_lets_try.pdf
Phrases of the da
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
5. A: My (computer) froze.
B: Let’s wait for a while. And if it stays frozen, let’s do a forced shutdown.
Role playing
【1】
A: I’m having some trouble. (Could you help me with my computer)?
B: What seems to be the problem?
A: (My computer froze). It’s been like this for a couple of minutes now.
B: I see. Do a forced shut down. Hold the power button down for a few seconds. That should fix it.
【2】
A: Can you help me? (My Wi-Fi isn’t working).
B: What happened?
A: (I lost my Internet connection).
B: There might be a problem with the router. (Try switching it off and on).
A: All right. I’ll let you know if it fixes the problem.
Say it in English
1. インターネット接続について手伝っていただけませんか?
→Could you help me with my Internet connection?
A: Could you help me with my Internet connection?
2. ヘッドセットが動作していません。
→My headset isn’t working. A: My headset isn’t working.
3. パソコンが固まってしまいました。
→My computer froze. A: My computer froze.
4. インターネットの接続が切れてしまいました。
→I lost my Internet connection. A: I lost my Internet connection.
5. スイッチを一度オフにしてからオンにしてみてください。
→Try switching it off and on. A: Try switching it off and on.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You ask your colleague for help with your computer.
(The student will start the conversation.)
Student’s Goals:
Start by saying “excuse me,” and ask if he/she could help you with your
computer.
When he/she asks what’s wrong, say that you lost your Internet connection.
Situation 2: You ask your colleague for help with your wireless keyboard.
(The student will start the conversation.)
Student’s Goals:
Start by saying you need help, and that your wireless keyboard is not working.
When he sys try switching it off and on, and that might fix it, say you’ll try
and say thank you.
https://www.hanaso.jp/download/tutor/business2-48_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are in the office and not feeling well. You tell your boss about it.
(The student will start the conversation.)
Student’s Goals:
Start by saying “excuse me”, and say you’re not feeling well.
When he/she asks what the matter is, say you feel dizzy, and you feel like
you’re going to throw up. Also, ask if you may take the rest of the day off.
https://www.hanaso.jp/download/tutor/business2-49_lets_try.pdf
3.I feel ~.
A: I feel dizzy. I can’t keep my eyes open.
B: I think you should rest.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Vocabulary
The tutor MUST say: Please match the Japanese words with the correct health conditions.
(answers: 1-d, 2-i, 3-j, 4-f, 5-a, 6-k, 7-h, 8-b, 9-g, 10-c, 11-e)
病気の症状 英単語
1. 頭痛 a. fever
b. diarrhea
2. 腹痛
c. dizzy
3. 歯痛
d. headache
4. 風邪 e. chilly
f. cold
5. 熱
g. sore throat
6. 鼻水が出る
h. cough
7. 咳 i. stomachache
j. toothache
8. 下痢
k. runny noseour)
9. のどが痛い
10. めまいがする
11. 寒気がする
4. A: I’ve been feeling sick since this morning. May I take the (rest of the day off)?
B: Okay. Please see a doctor and get plenty of rest.
Role playing
Say it in English
1. 体調が良くありません。
→I’m not feeling well. A: I’m not feeling well.
2. 吐きそうです。
→I feel like I'm going to throw up. A: I feel like I'm going to throw up.
3. 眩暈がします。
→I feel dizzy. A: I feel dizzy.
4. 横になりますか?
→Would you like to lie down? A: Would you like to lie down?
5. 早退しても良いですか?
→May I take the rest of the day off? A: May I take the rest of the day off?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are in the office and not feeling well. You tell your boss about it.
(The student will start the conversation.)
Student’s Goals:
Start by saying “excuse me”, and say you’re not feeling well.
When he/she asks what the matter is, say you feel dizzy, and you feel like
you’re going to throw up. Also, ask if you may take the rest of the day off.
https://www.hanaso.jp/download/tutor/business2-49_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your colleague approaches you and complains about his/her health condition.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she has a terrible headache since this morning,
sympathize, and offer if he/she would like a pain killer.
When he/she says yes, say you’ll get one for him/her. Also, ask if he/she
would like you to get him/her a glass of water.
https://www.hanaso.jp/download/tutor/business2-50_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
Role playing
Say it in English
1. 水を持ってきましょうか?
→Do you want me to get you a glass of water?
A: Do you want me to get you a glass of water?
2. 痛み止めはいりますか?
→Would you like a pain killer?
A: Would you like a pain killer?
3. 腹痛用の薬はありますか?
→Do you have medicine for a stomachache?
A: Do you have medicine for a stomachache?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: Your colleague approaches you and complains about his/her health condition.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says he/she has a terrible headache since this morning,
sympathize, and offer if he/she would like a pain killer.
When he/she says yes, say you’ll get one for him/her. Also, ask if he/she
would like you to get him/her a glass of water.
https://www.hanaso.jp/download/tutor/business2-50_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re calling in sick.
(The student will start the conversation.)
Student’s Goals:
Say “hello”, and say who you are, then say you won’t be coming in today.
When he/she asks how come, Say you’ve got a fever this morning.
When he/she says he/she hopes you feel better soon, say thank you and asks
if he/she could tell Mr. Ross that you can’t come to work today.
When he/she says he/she will tell him, apologize for the short notice.
https://www.hanaso.jp/download/tutor/business2-51_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
come は「来る」と覚えている人が多いのですが、本来は「中心に近づく」イメージで、そこから「中心に行
く・相手のところに行く」場合に使われます。よって、会社の人に対して「出社できない」と言いたいときは、
「相手のところに行く」ということなので、1 や 3 のように come が使われるわけです。
それに対して go は「中心・相手から離れて行く」というイメージなので、この場面では come の代わりに go
を使うことはできません。
2. A: Hello, Maria. It’s Warren. I can’t come to work today. I have a fever.
B: Noted. I hope you (feel better soon).
3. A: Sorry, I can’t work with this headache. I’m going to take the day off.
B: Okay. (Take care) of yourself.
4. A: I can’t come to work today because of an upset stomach. (I'm sorry) for the short notice.
B: It’s all right. Just inform us sooner next time.
5. A: Hi, Catherine. It’s Jonah. Could you tell my boss that I can't (come to work) today? I’m sick.
B: Okay, I’ll tell him. I hope you feel better soon.
Role playing
【1】
A: Thank you for calling ABC Builders. How can I help you?
B: Hi, this is Todd from IT department. Is Emma there?
A: Emma won’t be here until 10 today.
B: All right. When she gets in, (could you tell her that I can’t come to work today)?
A: What reason should I give her?
B: Please tell her I have the flu.
A: I will. (I hope you feel better soon).
B: Thanks.
【2】
A: Hi, Tony. This is Ryan. I’m sorry but (I won’t be coming in today).
B: Oh. Why not?
A: I’ve had a high fever since last night.
I thought it would be gone this morning, but my temperature is still above normal.
(I’m sorry for the short notice).
B: I’m sorry to hear that. (Take care of yourself).
Say it in English
1. 今日は出社できません。
→I won’t be coming in today. A: I won’t be coming in today.
2. 急なお知らせで申し訳ありません。
→I’m sorry for the short notice. A: I’m sorry for the short notice.
3. フィオナさんに私が今日出社できないことを伝えてもらえますか?
→Could you tell Fiona that I can’t come to work today?
A: Could you tell Fiona that I can’t come to work today?
4. お大事にしてください。
→Take care of yourself. A: Take care of yourself.
5. 早く良くなることを祈っています。
→I hope you feel better soon. A: I hope you feel better soon.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re calling in sick.
(The student will start the conversation.)
Student’s Goals:
Say “hello”, and say who you are, then say you won’t be coming in today.
When he/she asks how come, Say you’ve got a fever this morning.
When he/she says he/she hopes you feel better soon, say thank you and asks
if he/she could tell Mr. Ross that you can’t come to work today.
When he/she says he/she will tell him, apologize for the short notice.
https://www.hanaso.jp/download/tutor/business2-51_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re telling your boss you’d like to take a day off.
(The student will start the conversation.)
Student’s Goals:
Start by saying hi, and that you’d like to take the day off on Friday next week.
When he/she asks why you need a day off, say you have a doctor’s
appointment.
Situation 2: You’re telling your boss you’d like to take a day off.
(The student will start the conversation.)
Student’s Goals:
Say you’d like to take 3 days off from the 20th to the 22nd of this month.
When he/she asks what happened, say you need to take care of a few things.
https://www.hanaso.jp/download/tutor/business2-52_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. A: I need the day off on Friday this week. I need to (take care of) a few things.
B: All right. I understand.
5. A: (I’d like) to take 4 days (off) from Monday to Thursday next week.
B: What do you want to take time off for?
Role playing
【1】
A: Hi. (I’d like to take 3 days off from) the 16th (to) the 18th next week.
B: What do you want to take time off for?
A: (I need to be somewhere). Also, (I need to take care of a few things).
B: I understand. Just file the request in our system so I can approve it.
A: Thank you very much.
B: You’re welcome.
【2】
A: Excuse me. (I’d like to take the day off) on Monday after next.
B: Can I ask why?
A: (I have a doctor’s appointment).
B: Okay. It shouldn’t be a problem.
Say it in English
1. 来週の水曜日に休暇をいただきたいのですが。
→I’d like to take the day off on Wednesday next week.
A: I’d like to take the day off on Wednesday next week.
3. いくつかやらないといけない事があるのです。
→I need to take care of a few things. A: I need to take care of a few things.
4. 行かないといけないところがあるのです。
→I need to be somewhere. A: I need to be somewhere.
5. 診察の予約があります。
→I have a doctor’s appointment. A: I have a doctor’s appointment.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation 1: You’re telling your boss you’d like to take a day off.
(The student will start the conversation.)
Student’s Goals:
Start by saying hi, and that you’d like to take the day off on Friday next week.
When he/she asks why you need a day off, say you have a doctor’s
appointment.
Situation 2: You’re telling your boss you’d like to take a day off.
(The student will start the conversation.)
Student’s Goals:
Say you’d like to take 3 days off from the 20th to the 22nd of this month.
When he/she asks what happened, say you need to take care of a few things.
https://www.hanaso.jp/download/tutor/business2-52_lets_try.pdf
UNIT REIMBURSEMENT
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re asking about reimbursement.
(The student will start the conversation.)
Student’s Goals:
Start by asking if you can get reimbursed for a business trip you took last
week.
When he/she says you can and that he/she will process it as soon as possible,
say thank you, and ask if souvenirs for clients covered.
When he/she says they are, ask what the procedure for getting reimbursed is.
When he/she says you just fill out a reimbursement form and attach all of the
receipts, ask when you will be reimbursed.
https://www.hanaso.jp/download/tutor/business2-53_lets_try.pdf
2.Is/Are ~ covered?
A: Is lunch with clients covered?
B: Yes, it is.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1 と 4 で使われている reimbursement「払い戻し」は、re「再び」に注目して、「再びお金が戻る」→「払い
戻す」と考えれば OK です。
Role playing
Say it in English
1. 宿泊費の清算をしてもらえますか?
→Can I get reimbursed for my hotel bill?
A: Can I get reimbursed for my hotel bill?
2. 顧客との昼食は経費で落ちますか?
→Is lunch with clients covered?
A: Is lunch with clients covered?
3. 清算の手順はどうなっていますか?
→What’s the procedure for getting reimbursed?
A: What’s the procedure for getting reimbursed?
4. いつ払い戻しを受ける事ができますか?
→When will I be reimbursed?
A: When will I be reimbursed?
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re asking about reimbursement.
(The student will start the conversation.)
Student’s Goals:
Start by asking if you can get reimbursed for a business trip you took last
week.
When he/she says you can and that he/she will process it as soon as possible,
say thank you, and ask if souvenirs for clients covered.
When he/she says they are, ask what the procedure for getting reimbursed is.
When he/she says you just fill out a reimbursement form and attach all of the
receipts, ask when you will be reimbursed.
https://www.hanaso.jp/download/tutor/business2-53_lets_try.pdf
54 Congratulations on ~?
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re congratulating a colleague who just got engaged.
(The student will start the conversation.)
Student’s Goals:
Start by saying congratulations on getting engaged and that you are happy
for him/her.
When he/she says you’re invited to his/her wedding and that it will be in
November, ask how the preparations are going.
https://www.hanaso.jp/download/tutor/business2-54_lets_try.pdf
1.Congratulations on ~!
A: Congratulations on your promotion!
B: Thank you.
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A: I heard that you’re planning a housewarming party. How are the (preparations going)?
B: They’ve been going well! We’re excited to show our new place to our friends and colleagues.
Role playing
A: I heard you got the director’s position at our new office. (Congratulations on your promotion)!
(I’m so happy for you)!
B: Thank you. Yeah, I’m excited about the work, but I’m not looking forward to moving.
A: Yeah, I imagine it’s going to be a hassle. When are you moving?
B: It will be in the first week of next month, but I won’t start working until the week after.
A: I see. (How are the preparations going)?
B: They’re going well.
A: That’s good to hear. (How are you going to celebrate)?
B: Some people in my department are planning a party for me. You should come, too.
A: All right. I’ll definitely be there.
Say it in English
1. 昇進おめでとうございます!
→Congratulations on your promotion! A: Congratulations on your promotion!
2. どのようにお祝いするのですか?
→How are you going to celebrate? A: How are you going to celebrate?
3. 準備はどうですか?
→How are the preparations going? A: How are the preparations going?
4. とても嬉しく思います!
→I’m so happy for you! A: I’m so happy for you!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You’re congratulating a colleague who just got engaged.
(The student will start the conversation.)
Student’s Goals:
Start by saying congratulations on getting engaged and that you are happy
for him/her.
When he/she says you’re invited to his/her wedding and that it will be in
November, ask how the preparations are going.
https://www.hanaso.jp/download/tutor/business2-54_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You found out that your colleague will be transferred to another branch.
(The student will start the conversation.)
Student’s Goals:
Start by congratulating him/her for his/her transfer to Seattle branch.
When he/she says thanks, but he/she will be leaving away from his/her family
for at least 3 years, say you’re sorry to hear that.
When he/she says it was an honor working with you, say you are, too, and
that you will miss him/her.
https://www.hanaso.jp/download/tutor/business2-55_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
3. A: I’m sorry (to hear about) the project being cancelled for budgetary reasons.
B: It’s okay. I just wish we could’ve had a bigger budget.
Role playing
【1】
A: Did you hear about Ralph, the manager?
B: No. What happened?
A: He’s quitting.
B: (I’m sorry to hear that). Why is he quitting?
A: His wife got a new job in another city.
B: We (will miss) him. I hope he enjoys the new place.
【2】
A: I won’t be here on Friday. I’ll be attending my uncle’s funeral.
B: (I’m so sorry to hear about) your uncle. Take all the time you need.
A: Thank you. He was a really great guy.
Say it in English
1. それはお気の毒ですね。
→I’m so sorry to hear that. A: I’m so sorry to hear that.
2. 広告キャンペーンの結果はお気の毒ですね。
→I’m so sorry to hear about the result of the advertising campaign.
A: I’m so sorry to hear about the result of the advertising campaign.
3. 彼がいなくなると寂しくなりますね。
→We will miss him. A: We will miss him.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You found out that your colleague will be transferred to another branch.
(The student will start the conversation.)
Student’s Goals:
Start by congratulating him/her for his/her transfer to Seattle branch.
When he/she says thanks, but he/she will be leaving away from his/her family
for at least 3 years, say you’re sorry to hear that.
When he/she says it was an honor working with you, say you are, too, and
that you will miss him/her.
https://www.hanaso.jp/download/tutor/business2-55_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You were told that a colleague’s father died last week.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says his/her dad died last week, say “please accept my
condolences.”
When he/she says he/she feels lonely, say you are sorry for his/her loss.
https://www.hanaso.jp/download/tutor/business2-56_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
2. A: My mother died last week and I’m not in the mood to go to work.
B: I’m (sorry for your loss).
Role playing
【1】
A: I won’t be around next week. My father passed away.
B: I’m so sorry. (Please accept my condolences).
A: Thank you. I feel so lonely.
B: (I’m sorry for your loss).
【2】
A: Hi. Why do you look so sad?
B: A close friend of mine died in an accident yesterday.
A: I’m so sorry to hear that. (May she rest in peace).
B: Thank you. She was my best friend. I feel like a piece of my heart is missing.
Say it in English
1. お悔やみ申し上げます。
→I’m sorry for your loss. A: I’m sorry for your loss.
2. お祖母様のご冥福をお祈りいたします。
→May she rest in peace. A: May she rest in peace.
3. ご愁傷様です。
→Please accept my condolences. A: Please accept my condolences.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You were told that a colleague’s father died last week.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says his/her dad died last week, say “please accept my
condolences.”
When he/she says he/she feels lonely, say you are sorry for his/her loss.
https://www.hanaso.jp/download/tutor/business2-56_lets_try.pdf
Let’s try!
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking with your colleague about a meeting tomorrow.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says you have a crucial meeting tomorrow, and that he/she is
not sure if the attendees will approve the new proposal, say that you all hope
everything will be fine.
When he/she says he/she will check the slides again to see if there’s anything
to add, say to him/her to let you know if there’s anything you can do.
https://www.hanaso.jp/download/tutor/business2-57_lets_try.pdf
□■ 関先生のワンポイントアドバイス □■※次のアクティビティへ進む前に黙読してください
1. A:I have to prepare a proposal for next week’s meeting. I’m anxious that it won’t be very good.
B: I’m here. Please (let me know) if there’s anything I can do.
2. A: There’s no one at the office I can talk to about my problems. I’m so depressed.
B: Don’t think that way. I’m (here for you) if you need anything at all.
Role playing
<Around midnight:>
B: Done! Thank you so much for all your help!
A: You’re welcome! I hope the board members like your proposal.
(Let’s hope everything will be fine).
B: I hope they approve it.
Say it in English
1. 何か私にできることがあれば、知らせて下さい。
→Please let me know if there’s anything I can do.
A: Please let me know if there’s anything I can do.
2. 何かあったら頼って下さいね。
→I’m here for you if you need anything at all.
A: I’m here for you if you need anything at all.
3. 全てが上手くいくよう願いましょう。
→Let’s hope everything will be fine. A: Let’s hope everything will be fine.
DO NOT READ THIS TO THE STUDENT: (Allow the student to just read silently)
Situation: You are talking with your colleague about a meeting tomorrow.
(The tutor will start the conversation.)
Student’s Goals:
When he/she says you have a crucial meeting tomorrow, and that he/she is
not sure if the attendees will approve the new proposal, say that you all hope
everything will be fine.
When he/she says he/she will check the slides again to see if there’s anything
to add, say to him/her to let you know if there’s anything you can do.
https://www.hanaso.jp/download/tutor/business2-57_lets_try.pdf
2019年9月