Professional Documents
Culture Documents
Stanton 2012
Stanton 2012
Stanton 2012
Susan Cholette, Özgür Özlük, Leyla Öz#en, Gerardo R. Ungson, (2013),"Exploring purchasing preferences: local
and ecologically labelled foods", Journal of Consumer Marketing, Vol. 30 Iss 7 pp. 563-572 http://dx.doi.org/10.1108/
JCM-04-2013-0544
Mark Lang, John Stanton, Yingdao Qu, (2014),"Consumers’ evolving definition and expectations for local foods", British Food
Journal, Vol. 116 Iss 11 pp. 1808-1820 http://dx.doi.org/10.1108/BFJ-03-2014-0117
Miranda Mirosa, Rob Lawson, (2012),"Revealing the lifestyles of local food consumers", British Food Journal, Vol. 114 Iss 6 pp.
816-825 http://dx.doi.org/10.1108/00070701211234345
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Abstract
Purpose – This research aims to develop a behaviorally based definition of “locavores”, i.e. a segment of a population that purchases locally grown
produce. It describes the locavore segment on a set of attributes representative of those typically used for market segmentation and contrasts the
locavore segment with a non-locavore segment to estimate the impact value of local production over organic production. This paper operationalizes the
concept in terms of reported buying behavior for fresh produce. A questionnaire administered to adult primary household food shoppers and residents
of a US state included attribute, trial and usage (AT&U) questions focusing on a specific target product, i.e. apples. The paper profiles the segment in
terms of marketing relevant criteria and discusses implications of the segment for the marketing of fresh produce.
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Design/methodology/approach – A quantitative online survey of 1,218 Pennsylvania residents was conducted. The survey included a conjoint
experiment where respondents rated their preference for various apples consisting of different levels of key apple characteristics, including physical
apple attributes (sweetness, blemishes, size, crispness), credence attributes (conventional versus organic production method, local origin versus product
of USA versus imported) and purchase price when buying apples. The data were used to quantify how much consumers are willing to give up in terms of
product appearance, price, value of locally produced or other variables. Traditional attribute, trial and usage data were also collected.
Findings – The key finding was that the attribute “local” was significantly more impactful in changing preference for apples than “organic”. It was
also found that there were three segments of apple consumers: those that most valued the quality of the apple, a second that was most interested in
price, and a third most interested in the health and/or life style attributes such as local and organic attributes. Large differences were found between
locavores and non-locavores on marketing relevant criteria, such as price sensitivity, outlet preferences, and media characteristics.
Research limitations/implications – The major limitation was the use of only Pennsylvania residents in the study and produce other than apples
might have been used as well. Additionally it would have been more effective if the actual apples could have been available to taste and inspect. A
valuable finding is that there is a local segment that values and is willing to pay for a locally produced product. However, that is the smallest segment
and must be carefully targeted as most consumers are interested in either taste or price.
Practical implications – USA food retailers that use local supply can tell their customers “that purchasing from local farmers helps the economy in the
communities we serve. Local produce can be delivered to your store very quickly and faster shipping means even fresher produce for you. Items can be
picked and packed at a more mature stage. This can really bring out the taste of the product. Eating locally grown food also means less fossil fuel
burned in preparation and transport – and less energy needed to refrigerate during transportation”. Farmers may wish to promote their local crops and
not spend the additional money on organic farming.
Originality/value – The article appears to be the first research paper to tease apart the impact of local from organic via a conjoint analysis.
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Who are the locavores? Journal of Consumer Marketing
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et al., 2009; Gao et al., 2010; Wirth et al., 2007). For Whole Foods, the biggest retailer of natural and organic
example, it has been shown that “local” or “locally grown” foods, considers local anything produced within seven hours
attribution affects consumers’ willingness-to-pay for food of one of its stores (Schmitt, 2008). The people who value
products (Darby et al., 2008; Froelich et al., 2009). Certain and buy locally produced food are called Locavores. While
segments of the population also are willing to pay more for there is no official definition of Locavore, it is accepted that
food products carrying a label identifying organic production, they are people who buy food in supermarkets that are
(Mabiso et al., 2005). designated as locally produced, from farmers markets, or even
Two significant food trends that rely on credence attributes produce their own food. The Oxford University Press
have been developing over the past few years are consumer recognized “Locavore” as the word of the year in 2007
preferences for organically grown foods and for locally (Oxford University Press, 2007). Locavores have received
produced foods. Many of the factors leading to interest in increasing attention in the popular press, attention not
organic foods undoubtedly also encourage consumption of matched in academic research. This is somewhat surprising
local produce, e.g. concern for health, erosion of confidence given that major retailers and manufacturers of food are
in the conventional industry, concern with chemicals and devoting resources to what they presumably believe is an
pesticides in commercial food, and desire for increased taste important segment.
and flavor. Concern for environment and a belief that local Advertising Age claims that the Locavore movement is part
consumption minimizes the “carbon footprint” of of several disparate movements united in a common theme
consumption also favors buying locally. “local consumption” (Frazier, 2007). The Western Farm Press
No area has been more affected by these trends than fresh (October 4, 2008) introduced the concept to its readers in
fruits and vegetables. Although organically grown foods have their issue by the author describing himself as a Locavore.
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received attention because of fast growth rates, the growth has Even the magazine Lifestyle and Leisure (October 17, 2008)
been from a very low base and the absolute amount is still discussed Locavores. The main stream food magazine Modern
quite low. According to a Nielsen Report (2008), organic sales Baking (October 1, 2009) provided insight into the impact of
of fresh produce were only 6 percent of the total fresh produce Locavore on the baking industry and Advertising Age (June 4,
sales and only about 1 percent of total supermarket sales were 2007) had a similar theme. Restaurants are given advice how
organic. Additionally the current economic crisis has made to “cultivate new Locavore fans with farm fresh dinners” in
the price differential more of a barrier to purchase. Nation’s Restaurant News (Parseghian, 2009). Even the more
In contrast to organically grown foods, buying locally grown technical magazine such as Logistic and Transport Focus
foods has become increasingly in vogue. Consumers see (August 2008) has discussed Locavores.
buying local fresh products as safer and providing insurance Retailers and food manufacturers have recognized this
against food borne illness. Because of the lack of transit, trend and have promoted locally produced foods with in-store
locally grown produce is perceived to be fresher and tastier. advertising, online advertising and even conventional mass
Supermarkets are identifying the farmers and producers in media advertising. For example, Wegmans, a northeastern US
advertising, in-store promotional material and on their web food retailer, have been a vanguard in local promotion
site. Some stores are listing how far their food travels to the including both in-store and online identification of the
store. farmers who produce the products being sold. Whole Foods
This research develops a behaviorally based definition of another major food retailer has the following information on
“Locavores,” i.e. a segment of a population that purchases their web site, “We are permanently committed to buying
locally grown produce. It describes the Locavore segment on a from local producers whose fruits and vegetables meet our
set of attributes representative of those typically used for high quality standards, particularly those who farm
market segmentation and contrasts the Locavore segment organically and are themselves dedicated to environmentally
with a non-Locavore segment. The Theory of Planned friendly, sustainable agriculture. We are greatly increasing our
Behavior (TPB) is used as a theoretical framework for efforts in this regard by further empowering our individual
discussing segmentation strategies that might be used in store and regional buyers to seek out locally grown produce”
targeting the Locavore segment (Ajzen, 1991). TPB has been (Whole Foods, 2010). Restaurants offer special menus
applied to the study of food choice by a number of authors offering all local foods, including for example a consortium
(Beale and Manstead, 1991; Lloyd et al., 1993; Sparks et al., of New Jersey restaurants that all offer a special local menu
1992; Sparks and Shepherd, 1992; Towler and Shepherd, during the summer months (Rutgers, 2010).
1992). Not every article sings the praises of the trend toward eating
local. There are critics of the Locavore trend. In a Wall Street
Journal article reviewing a book by James McWilliams Just
Background
Food, an agricultural historian at Texas State University,
There have been numerous articles in the lay press on the concluded that the author is more interested in challenging
consumer trend to buy local food products. In contrast to “Locavores” and other “ethical eaters” to rethink some of
certified organic foods, no standards exist for “local” foods in their most treasured assumptions (Sullum, 2009).
the US. The boundary for defining foods as local can include
food grown within a county, within neighboring counties, Academic research
within a state, and within neighboring states (Zepeda and While there has been much research on consumer preferences
Leviten-Reid, 2004). Wal-Mart, the largest food retailer in the for organic foods, less research has been published on
US, considers anything local if it is grown in the same state in consumer interest in locally grown food, despite the
which it is sold. Wal-Mart states that 20 percent of the fresh increasing demand and availability. Zepeda and Leviten-
produce in its supercenters is local, making Wal-Mart the Reid (2004) reported that some consumers define local foods
nation’s largest purchaser of local produce (Warner, 2006). in terms of distance, rather than political boundaries, often
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
using driving time as a measure, with one day’s drive being a they may be motivated to do so. The theory recognizes that in
frequent distance boundary. A Hartman Group (2008) order for behavior to occur, the individual must have both
nationwide consumer survey indicated that consumer motivation (intention) and ability (behavioral control). For
interest in locally produced foods is driven by the belief that example, an individual may intend to purchase locally grown
local foods are healthier than non-locally grown foods. Half apples, but be unable to because they are not grown locally,
the responding consumers defined local as within 100 miles, they are not in season, they are not sold in a locally available
while 37 percent said within the same state. The places where outlet, or because the person lacks transportation. These
consumers most frequently shopped for local products examples refer to actual behavioral control. Clearly, behaviors
included the grocery store, named by 62 percent of over which people lack actual control will not be observed,
respondents, and farmers’ markets, listed by 61 percent of regardless of intention.
respondents. The survey also showed that 52 percent of The behavioral control construct in TRB, however, refers to
consumers said it was important to buy local goods whenever perceived behavioral control. Perceived behavioral control
possible, versus only 23 percent who said the same thing for refers to people’s perception of the ease or difficulty of
organic (Schmitt, 2008). performing a behavior in a specific time and context.
Zepeda and Li (2006) reviewed consumers’ motivations to Perceived behavioral control can influence behavioral
purchase locally produced foods. They suggested that outcomes in at least two ways. First, they may influence an
proximity is a cue associated with freshness and improved individual’s perseverance. People are more likely to persevere
quality. Proximity also means that food travels less distance, in their search for locally grown food if they believe they will
implying lower fuel costs, a potentially important motivator succeed at the task. Second, perceived behavioral control
for consumers with environmental concerns. Other attitudes perceptions can serve as surrogates for actual control. Their
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associated with buying local include the desire to support effectiveness as surrogates will depend on the accuracy of the
local farmers and the local economy. Monetary costs for local perceptions. For example, if a person incorrectly perceives the
foods and indirect search costs may also affect demand for availability of a locally grown produce, he or she may intend
local foods. If local foods are available at a consumer’s regular to purchase it, even though it is in fact unavailable and
shopping venue, search costs are minimal. purchase will not be observed.
Darby et al. (2008) surveyed 530 Ohio shoppers and used Aside from perceived behavioral control, TRB postulates
stated preference data from a choice-based conjoint analysis two additional determinants of intention: attitude and social
experiment to examine issues surrounding consumer demand norms. Attitude refers to the individual’s favorable or
for locally produced fresh strawberries. The results failed to unfavorable evaluation of the behavior in question, i.e. the
show any significant difference between “grown nearby” purchase of locally grown food. Social norm refers to
versus “grown in Ohio.” The authors did demonstrate that perceived social pressure to perform or not perform the
consumer demand exists for locally produced foods and that behavior.
this demand is independent of other attributes, such as Our objective in introducing theory in the present paper is
freshness and anti-corporate images. to provide a framework for discussion in the concluding
Dentoni et al. (2009) used structural equation modeling to section of the paper of strategies for targeting the Locavore
demonstrate that the ‘locally grown’ credence attribute has segment. In order to be useful for this purpose, it is necessary
both direct and indirect effects on consumers’ attitudes to understand the sources of the respective components of the
toward fresh apples. The direct effect was the impact of framework, e.g. attitude, social norm, and perceived
locally grown on consumers’ attitudes, without any behavioral control.
mediation. Indirect effects were the impacts of locally grown The sources of the respective components are individuals’
on attitudes mediated by consumers’ inference that other beliefs: behavioral beliefs, social beliefs, and control beliefs.
desirable product attributes, such as freshness, were present Not all of an individual’s beliefs in each category will
in the locally grown product. The researchers concluded that influence choice of action at in a specific context and time.
some consumers value locally grown as a cue for freshness, an Those beliefs that are activated in a specific context and time
experience attribute, or as a cue for environmental are referred to as salient beliefs. TPB proposes that only
friendliness, another credence attribute. salient beliefs are the antecedents of behavior.
Attitude is postulated to be related to behavioral beliefs, the
Theory degree to which the individual believes a behavior will lead to
The Theory of Planned Behavior (TPB) aims to explain desirable or undesirable outcomes. Behavioral beliefs may be
volitional choice; that is, actions that the individual intends to either evaluative or affective. Evaluative beliefs are those
make (Ajzen, 1988). TPB is an extension of The Theory of about the benefits or costs of an action, e.g. the cost or effort
Reasoned Action (TRA), proposed by (Fishbein and Ajzen, to purchase locally grown food, health benefits, lack of
1975). Both TRB and TRA posit that behavioral intentions blemishes, or nutritional value from consuming the produce.
are the outcome of individuals’ cognitive processing of beliefs Affective beliefs are ones about positive or negative feelings
about the behaviors under consideration, such as purchase of that stem from an activity, e.g. visiting farmers’ markets to
locally grown produce. Both theories conceive intention as a purchase locally grown produce, or the anticipated superior
motivational construct indicating the amount of effort the taste or freshness experienced when consuming locally grown
individual is willing to expend to complete an action (see produce. Evaluative beliefs generally coincide with search
Bagozzi and Warshaw, 1990). Figure 1 depicts TRB. attributes, affective attributes with experience attributes.
TPB is intended to apply to situations where decision The impact of a specific behavioral belief is postulated to be
makers do not have complete volitional control of their a function of the product of a) the evaluation of the outcome
actions, i.e. situations where they may not be able to complete (positive or negative), if it occurs, and b) the likelihood that
an action (such as purchase locally grown food) even though the outcome will occur. That is:
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
categories considered. Additionally most localities have access located at SurveyMonkey.com. The e-Rewards’ North
to some form of fresh produce. However when doing research American Market Research Consumer Panel currently
on specific attributes of “fresh produce” it can only be consists of more than 2.5 million individuals. Approximately
meaningful to have consumers evaluate or consider a specific 100,800 (4.0 percent) of eRewards consumer panel members
product and not “in general” or “all produce.” In this study are Pennsylvania residents.
we chose apples as the target product. Apples are one of the e-Rewards was the first “by-invitation-only” e-mail-based
most frequently purchased produce items in the supermarket rewards program to serve the market research industry. The e-
and very often have local production. Apples are grown in Rewardsw Market Research panel recruitment methodology
every state in the continental United States, and are grown uses a controlled mix of both online methods (e.g. solo e-mail
commercially in 36 states (US Apple Association, 2006). invitations and other targeted online modes) and offline
However they also are imported from numerous countries. methods (e.g. physical post-card invitations, direct mail
For example, apples are imported to the USA from China, inserts, etc.) to recruit from a diverse set of consumer sources
South America, New Zealand, and South Africa (USDA, while controlling and managing the demographic make-up of
2009). the consumer panel. All e-Rewards panel establishment
methodologies are fully compliant with CASRO guidelines,
The data and are designed to:
The data for this study was taken from a larger, multi-stage .
achieve higher levels of panel normalization; and
study. The larger study included the following steps: .
effectively avoid the “professional survey takers” that can
1 Two preliminary focus groups with Pennsylvania residents
plague online research panels (www.erewardsresearch.
were undertaken to identify key attitudes, perceptions,
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com).
and concerns over purchasing of Pennsylvania apples and
organic fruits and vegetables, and to insure that the An individual who responds to an invitation and joins an e-
researchers were using the most pertinent terminology Rewards panel completes a 300 þ item member profile,
and have identified issues that may be specific to the PA which collects information about demographics, interests, life
apple consumer. Focus groups are a useful research tool events, health ailments, and various product purchase intent
to: data. On enrollment, panelists earn reward currency for
.
clarify a research problem area and more fully develop participating in online research surveys, then redeem currency
the context and nature of a perceived problem or for rewards from leading companies like Delta Air Linesw,
research topic; and Hiltonw, BLOCKBUSTERw, eBagsw, FTD.COMw,
. serve as a framework to lead stakeholder discussions Omaha Steaksw, and Sony among others.
(Sterns and Ricks, 1999). Internet-based surveys are increasingly used and becoming
2 Quantitative online survey of PA residents. An Internet- an accepted mode. Gian Fulgoni, co-founder of comScore
based survey was developed and administered to an Networks, Inc., one of the largest Internet research firms in
eRewards panel of 1,218 Pennsylvania residents who are: the world, estimates that about one-third of all surveys in the
.
primary household food shoppers; USA are conducted online (Enright, 2006, p. 20). In
.
over the age of 18; and addition, according to the global organization for market
.
who had purchased fresh produce during the past six
research ESOMAR, online studies now represent 20 percent
months.
of all expenditures on data collection (Hernandez, 2007). A
The survey instrument was comprised of three primary common way to administer an Internet-based survey is to
aspects: send an invitation by e-mail to individuals inviting them to
1 Traditional attribute, trial and usage (AT&U) data as well take the survey. A link to the web address containing the
as demographics were collected and analyzed using survey is included in the e-mail invitation for the respondent
traditional methods and/or replicating the work of other to access the survey.
organic fruits. Compared to surface mail, e-mail survey results are
2 The survey also included a conjoint or trade-off analytic comparable in the data gathered and response rate obtained.
experiment where respondents were asked to rate their It has also been shown that respondents are more willing to
preference for various apple products consisting of respond to open-ended questions with Internet-based surveys.
different levels of key apple characteristics. The Shortcomings in internet/e-mail surveys come in the form of
conjoint experiment quantified the relative importance potential coverage errors, sampling errors, non-response
of, and tradeoffs between, physical apple attributes errors, and measurement errors (Champ et al., 2003;
(sweetness, blemishes, size, crispness), credence Bachmann et al., 1996).
attributes (conventional vs. organic production method, In the Berrens et al. (2003) study comparing telephone and
local origin vs. product of USA vs. imported) and internet samples, two methods of obtaining mailing lists were
purchase price when buying apples. The data were used used, large panel and random panel assembly. Both methods
to quantify how much consumers are willing to give up in employed the use of e-mail recipients who had expressed a
terms of product appearance, price, value of locally willingness to respond to surveys. The recipients had the
produced or other variables which may be obtained from ability to exit the survey and reenter until the survey was
steps 1 and 2. complete. Recipients also had the ability to opt out of any
A total of 15,991 invitations were sent to eRewards panel survey they did not wish to take. However, large panels may
members. e-Rewards Inc., a Dallas-based online sample not provide samples that are sufficiently representative to
provider, was selected to perform the e-mail broadcast of the support social science research (Berrens et al., 2003; Couper,
questionnaire, including links to the online questionnaire 2000).
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Knapton and Myers (2005) reviewed the literature US population) classified 30 percent of their sample as
evaluating response rates for online survey-based research supporters of local food systems. Of the Locavore segment
because the level of error and studies’ findings are linked to 67 percent (123 respondents) has visited a pick-your-own
the response rates. Providing financial incentives is a viable farm in the past year. None of the Non-Locavore
and effective technique for increasing response rates. They respondents visited a pick-your-own farm in the past year.
also reviewed studies comparing patterns of non-response In total, 836 respondents did not visit a pick-your-own farm.
between online research and traditional survey research The difference between the groups on this question is highly
techniques, such as mail and telephone. They concluded that significant: x2 ¼ 714. Similar interpretations apply to the
demographic categories of non-respondents in an online panel remaining four variables.
mirror those of traditional research modes, with non-
responders more likely to be less educated, older and less Locavore households tend to have higher incomes
affluent than responders. These same demographic categories Of Locavore households 76 percent have household income
are also known to be underrepresented on the Internet versus higher than $60,000 compared to 64 percent on Non-
the general US population. African-Americans, Hispanics and Locavore households (see Table II). As shown in Figure 2,
Native Americans had lower response rates, while Asian- however, the probability of Locavore group membership is
Americans respond at a rate higher than average. non-linear. Respondents having below $60,000 income are
equally likely to be Locavore and respondents above $60,000
income are equally likely to be Locavore. The higher income
Results
group is more likely to be Locavore than the lower income
Although the study was limited to Pennsylvania shoppers, it group.
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Table I Cluster analysis results for five shopping behavior questions, by segment for Locavores and Non-Locavores
Locavore Non-Locavore Chi-square
Number in category n ¼ 388 (%) n ¼ 836 (%) d.f. ¼ 1
Have visited a pick-your-own farm in the past year: Yes 67 0 714
In the past year have you made any food purchases in community farmer’s markets? Yes 80 36 246
You grow fruits and vegetables at home for consumption at your home: Yes 74 28 229
In the past year have you made any food purchases in roadside stand? Yes 62 28 131
A key reason affecting where do most shopping is availability where do most shopping: Yes 46 25 54
Note: 95 percent confidence level with 1 d.f. ¼ 3.8
Table II Household income by segment for Locavores and Non- Table IV Knowledge of quality and safety of fresh fruits and vegetables
Locavores by segment for Locavores and Non-Locavores
Household income Locavore (%) Non-Locavore (%) Locavore (%) Non-Lacavore (%)
Less than $20,000 2.3 3.5 How knowledgeable are you about the quality of fresh fruit and
$20,000 to $39,000 8.2 13.5 vegetables?a
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about price. Oddly, the non-Locavores seem more concerned Locavore households eat healthy
about nutrition when examining the individual attribute Locavore households are 15 percent more likely to say they
values. This may be that the Locavores simply assume the consciously eat healthy than Non-Locavore households; 89.2
nutritional value of local produced apples. percent versus 77.8 percent (see Table VII).
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Table VI Five most important apple attributes when purchasing apples Table VIII Effects of household size and segment membership on
for home use, by segment for Locavores and Non-Locavores monthly fruit and vegetable expenditure, by segment for Locavores and
Non-Locavores
Attribute ranking Locavores Non-Locavores
Source Df Mean square F Sig.
First Quality Flavor
Second Flavor Quality Household size 5 58024.32 9.90 0.00
Third Ripeness Price Locavore 1 95207.25 16.24 0.00
Fourth Texture Ripeness Error 1217 5860.97 0.00 0.00
Fifth Variety Nutritional value
Figure 3 Average household monthly expenditure ($) on fruits and vegetables by household size for Locavores and Non-Locavores
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Figure 4 Percentage of respondents expressing willingness to pay However, neither Locavores nor Non-Locavores believe food
more (cents/lb) for certified organic fruits and vegetables, by segment advertisements in newspapers help them decide on what food
for Locavores and Non-Locavores items to purchase (see Table X). Only 16.5 percent of
Locavores and 16.1 percent of Non-Locavores believe
newspaper advertisements are useful. The two groups do
not differ significantly in their beliefs.
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Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Table XI Types of stores in which food purchases have been made in the past year, by segment for Locavores and Non-Locavores
Type of store Locavore (%) Non-Locavore (%) Chi-square
Health food store 31 16 37
Small grocery store or neighborhood market 67 52 26
Super Center (Wal-Mart, Target, etc.) 77 70 6
Supermarket 96 96 0
Notes: 95 percent confidence level with 1 d.f. ¼ 3.8
Table XII Frequency of visiting primary food store to purchase food more for the product and less likely to buy on special. They
products, by segment for Locavores and Non-Locavores believe that they are more informed about the products. They
shop at supermarkets and supercenter stores, as do non-
Locavore Non-Locavore Locavores, but also shop at non-traditional outlets that non-
n 5 388 n 5 836 Locavores do not frequent: they represent a potentially
Frequency (%) (%) profitable segment for the traditional supermarket and
supercenter markets as well as more non-traditional outlets.
At least once a day 3.6 1.0
The existence of Locavore segments serves to divide
Several times a week 37.4 31.3
suppliers of food products into the locally advantaged (e.g.
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Who are the locavores? Journal of Consumer Marketing
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Figure 5 Relative importance (%) of seven apple product attributes in conjoint preference ratings for all respondents
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This can really bring out the taste of the product. The variety, at a variety of venues. Supermarkets, and to a lesser extent
quality and the larger sizing are benefits, as well. Eating locally Superstores, are the place to find the non-Locavores.
grown food also means less fossil fuel burned in preparation Locavores are more likely to use commercial mass media
and transport – and less energy needed to refrigerate during such as TV for information on food products than non-
transportation” (O’Mara, 2008). Locavores. When targeting the Locavores, it appears that in-
Affect/experience attributes, such as taste, might be store advertising and store circulars would be a more effective
changed with in-store opportunities to taste produce. For use of promotional dollars than mass media.
example, supermarkets but especially club stores have been As with any research study, this paper has a number of
sampling their products for years. And while they do not want limitations. Only one specific product group, Apples, was
to demean their year-round produce, many have taken to studied. While apples have broad appeal, it is still just one
giving samples of local fruit, often avoiding side-by-side taste food group. It would be of value in future research to see if the
tests. same types of consumers are “Locavores” for a variety of fresh
Social norms may be changed either by adding relevant fruits and vegetables versus one product group.
others, or by changing the perceptions of what relevant others The data are for a single time and a single US state,
believe about the behavior, or by changing individuals’ Pennsylvania. While the state has a good mixture of urban,
motivation to comply with the relevant others’ perceived suburban, and rural consumers, the study must be replicated
beliefs. This strategy will be critical if the consumption of in other states and other countries to establish generalizability
local produce is to grow beyond a fringe. Many food trends for the results. Replications within regions are also needed in
often begin with a fringe consumer group, just as organic and order to track changes in segment growth and behavior.
vegetarian were not mainstream. However by the wife of the Validating segment behavior using (for example) scanner data
US President not only encouraging local buying, but actually also would be valuable.
planting a garden at the White House, the perceptions of who
are the socially relevant groups will be expanded.
Control beliefs may be changed by changing perceptions References
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Corresponding author
Nielsen (2008), Organic Trends Report, Food, Drug, Mass
Merchandisers, Excluding Wal-Mart, Nielsen, New York, NY. John L. Stanton can be contacted at: jstanton@sju.edu
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John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
Executive summary and implications for Behavioral beliefs are evaluative or affective, respectively
managers and executives concerning the benefit or cost of an action, or the positive or
negative feelings which result. It is also mooted that:
This summary has been provided to allow managers and executives .
the positive or negative outcome of an action combined
a rapid appreciation of the content of this article. Those with a with the likelihood that this outcome will occur
particular interest in the topic covered may then read the article in determines the impact of a specific behavioral belief;
toto to take advantage of the more comprehensive description of the .
social norm results from the strength of normative beliefs
research undertaken and its results to get the full benefits of the and the extent of individual belief in complying with the
material present. behavioral norm; and
.
control beliefs determine perceived behavioral control
A range of issues have increased consumer anxiety about food through the perceived “presence or absence of salient
production. Concern has risen about manufacturing practices resources or impediments” and the perceived power of the
and the growing trend towards nationalization and factor to influence how the activity is performed.
internationalization. The public demands consideration of
many environmental factors and achieving sustainable The issues were investigated in a study using data obtained
production methods is also regarded as important. from a larger, multi-phase research project. An online survey
These rising concerns have spawned greater interest in was conducted into the purchase of apples by shoppers in
organic food or that which is produced locally. Fears about a Pennsylvania. Apples were selected as the target product
negative impact on health from pesticide and chemical use are because they are frequently purchased, grown locally and
driving consumers away from established production nationally and also imported from many other countries. A
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methods. Belief also exists that organic and locally-produced usable sample of 1,224 was obtained from urban, suburban
foods offer superior flavor and taste. Buying local offers the and rural subjects aged from under 20 to above 65 years-old.
added satisfaction of helping to reduce carbon emissions. Survey questions classified 388 as Locavores, 67 percent of
In the United States, however, classification of local has not which reported visiting a “pick-your-own farm” during the
been standardized. Consequently, food retailers exploit this previous year. Over the same period, none of the other
void and the definition can be subject to different participants engaged in this activity. Data also revealed that,
geographical boundaries depending on the supermarket compared to these other respondents, Locavores:
concerned.
.
tend to boast higher household incomes;
Agreement does exist about the emergence of a new
.
typically have more household occupants;
consumer segment that purchases locally-produced food from
.
regard themselves as being more informed about food
retailers or farmers. The name “Locavore” is used to identify quality and safety issues;
.
eat healthily and spent more on fruit and vegetables
such consumers and the term has become widely recognized
regardless of household size; and
in established food industry publications, indicating the .
are more willing to pay higher prices for organic produce.
growing importance of this segment. Its significance is further
illustrated by the fact that manufacturers and retailers now Subjects were asked to ask to identify attributes of apples that
invest considerably in promoting locally produced foods in- most influenced their purchase decision. Quality, flavor and
store, online and through traditional mass media channels. ripeness were in the top five for both segments. Some
In spite of growing demand for local food, research into the differences were evident though, the surprising one being that
issue remains limited. Evidence does though suggest non-Locavores put greater emphasis on nutrition. Stanton
consumers perceive such food as being fresher and et al. put forward the idea that the nutritional value of locally-
healthier. Lower search costs are often a factor, while grown apples might be taken for granted by Locavore
demand is also influenced when a desire to help local farmers subjects.
and the local economy prevails. In addition, the survey revealed a greater tendency among
Two theories are cited to explain the actions a consumer Locavores to use information sources that are more objective
intends to make. Both propose that intention is a in nature and to carefully examine the list of ingredients
“motivational construct” which reflects the degree of effort before making a food purchase. While Locavores are more
an individual is willing to make to perform the action. It is likely to be influenced by articles and TV and radio reports,
also supposed that motivation and ability or behavioral both groups are not swayed by newspaper advertisements.
control must be present in order for the behavior to take Nevertheless, their decision about where to shop can be
place. The existence of perceived behavioral control (PBC) is influenced by “advertised specials”. Both segments regularly
also acknowledged and it is stated that individuals may patronize supermarkets, although visit frequency per week is
persevere in searching for locally produced food if they have higher among Locavores. Overall, this consumer group shops
believe in their ability to successfully execute the task. That in more outlet types which include health food stores.
PBC can function as a “surrogate for actual behavioral control Further analysis was conducted in response to the question
is proposed but depends on accurate perceptions to succeed. of whether Locavores can be classified as just “organic
Intention can additionally be influenced by attitude towards shoppers”. This involved rating the importance of physical
the behavior in question and social norms in relation to attributes of apples relative to credence attributes and
performing it or not. Stanton et al. suggest that behavioral purchase price. Credence attributes are defined as those
control, attitude and social norm are determined by individual which cannot be discovered through experience and include
beliefs, behavioral beliefs, social beliefs and control beliefs. such as production method and origin. Results indicated that
Only beliefs which are time and context specific function as subjects attach higher value to local production than to
antecedents of that particular behavior. organic, suggesting a negative answer to the question posed.
260
Who are the locavores? Journal of Consumer Marketing
John L. Stanton, James B. Wiley and Ferdinand F. Wirth Volume 29 · Number 4 · 2012 · 248 –261
The results here signify that Locavores are an “identifiable sourcing products from local farmers enables the firm to
and potentially economically important segment” for both economically benefit the communities which it serves.
supermarkets and less-mainstream stores. Local producers The authors believe it is possible to change social norms by
and suppliers should therefore devise ways of effectively adding relevant others or changing the perception of what
targeting the segment. significant others feel about certain behaviors. Taking this
One suggestion is to use communication strategies that approach can help elevate consumption of locally-produced
might change existing behavioral, social and/or control beliefs. food into more than a marginal activity. They also advocate
The desired effect can be achieved by changing or adding changing perceptions about availability as a way of altering
control beliefs.
beliefs, altering the importance of a belief or by changing the
Another suggestion is to focus on experience attributes
perceived association between behavior and outcome. Such a
through in-store tasting opportunities. Adding credence
strategy has been deployed effectively by Whole Foods, a attributes like “grown locally” is also recommended. In-
company associated with local production. The retailer has store advertising and store circulars are regarded as the most
exploited this reputation by emphasizing on its web site the effective means of reaching Locavores.
many ways in which buying local can benefit the environment.
A similar approach is deployed by Kroger, a large US food (A précis of the article “Who are the locavores?”. Supplied by
retailer that also uses the company web site to point out how Marketing Consultants for Emerald.)
Downloaded by University of Queensland At 07:14 30 January 2016 (PT)
261
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