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Canadian Organizational Behaviour Canadian 9th Edition Mcshane Test Bank 1
Canadian Organizational Behaviour Canadian 9th Edition Mcshane Test Bank 1
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
1) People with a high power distance give money a low priority in their lives.
Answer: True False
2) Research suggests that men and women differ in their attitudes towards money.
Answer: True False
3) Compared with women, men give money a lower priority in their lives.
Answer: True False
4) The largest portion of most pay cheques is based on the person's membership and seniority.
Answer: True False
5) One problem with seniority-based rewards is that they cause higher turnover.
Answer: True False
6) Job evaluations systematically evaluate the worth of each job within the organization by measuring
its required skill, effort, responsibility, and working conditions.
Answer: True False
9) Job status-based rewards potentially motivate employees to compete with each other.
Answer: True False
12) Skill-based
pay plans give an employee a higher pay rate for those days that he or she performs two
or more jobs at the same time.
Answer: True False
13) Competency-based rewards tend to improve levels of product and service quality.
Answer: True False
2
15) One advantage of competency-based rewards is that measuring employee competencies is mostly
done through objective measurement methods.
Answer: True False
17) Gainsharing plans focus on cost reductions and increased labour efficiency.
Answer: True False
18) Employee share ownershipplans and share options are two types of organizational-level
performance-based rewards.
Answer: True False
19) Gainsharing plans apply to production jobs, not to services such as medical operations.
Answer: True False
20) Employee share ownership plans and share options tend to create an ''ownership culture'' in which
employees feel aligned with the organization's success.
Answer: True False
21) A profit-sharing plan is a performance measurement system that rewards people based on several
factors.
Answer: True False
22) Gainsharing plans are used mainly to measure performance of medical staff.
Answer: True False
24) Gainsharing and share-ownership reward plans create an "ownership culture" that is good for
owners, but bad for employees.
Answer: True False
26) One problem with linking rewards to job performance is that managers rely on different criteria
when estimating employee performance levels.
Answer: True False
3
27) The more employees see a direct connection between their daily actions and the reward, the more
they are motivated to improve performance.
Answer: True False
28) Companies should use individual-level performance-based pay when jobs are highly interdependent.
Answer: True False
29) Team rewards increase employee preferences for team-based work arrangements.
Answer: True False
30) Whenonly subjective sources of information about an employee's performance are available,
companies should rely on multiple sources of information.
Answer: True False
32) The process of assigning tasks to a job, including the interdependency of those tasks with other jobs
is called job management.
Answer: True False
34) Job specialization increases work efficiency, but it tends to reduce employee motivation.
Answer: True False
35) The level of work quality tends to increase with the level of job specialization.
Answer: True False
36) When Adam Smith reported on how 10 pin makers working together could produce many times
more pins, because they performed specialized tasks, Smith was describing the benefits of job
enrichment.
Answer: True False
37) Scientific management is the process of systematically dividing work into its smallest possible
elements and standardizing work activities to achieve maximum efficiency.
Answer: True False
38) The philosophy behind scientific management is to increase job enrichment and thereby improve
employee satisfaction.
Answer: True False
39) Job specialization increases work efficiency, and tends to increase employee motivation.
Answer: True False
4
40) The level of work quality tends to increase with the level of job specialization.
Answer: True False
41) Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than
the work environment) as an important source of employee motivation.
Answer: True False
42) Motivator-hygiene theory suggests that people are mainly motivated by characteristics of the job
itself, not by working conditions and other factors external to the job.
Answer: True False
43) Motivator-hygiene theory highlights the idea that job content is an important source of employee
motivation.
Answer: True False
44) Jobs with high level of task significance provide freedom, independence, and discretion in
scheduling the work, and determining the procedures to be used to complete the work.
Answer: True False
45) The job characteristics model identifies five core job characteristics and three psychological states.
Answer: True False
46) Task identity is the degree to which the job has a substantial impact on the organization and/or
larger society.
Answer: True False
47) Employees assembling complete computer modems would have higher task identity than those
assembling only one component and passing it along to others for further assembly.
Answer: True False
48) Task identity is the main job characteristic related to job enrichment.
Answer: True False
49) According to the job characteristics model, experienced meaningfulness increases with the level of
job feedback.
Answer: True False
50) Increasing the core job characteristics will not increase employee motivation for those who lack the
required skills.
Answer: True False
51) Task variability refers to how many tasks can be performed using known procedures and rules.
Answer: True False
52) Companies sometimes introduce job rotation for reasons other than reducing job boredom.
Answer: True False
5
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