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Braat 2019 J1
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Applied Acoustics
journal homepage: www.elsevier.com/locate/apacoust
a r t i c l e i n f o a b s t r a c t
Article history: Previous research has shown that semantic-based tasks are negatively influenced by semantic aspects in
Received 13 May 2018 background speech. Collaboration is an important task in open-plan study environments and is a seman-
Received in revised form 15 March 2019 tic task which might be disrupted by background speech. Therefore, the aim of this study was to analyze
Accepted 29 April 2019
the influence of irrelevant background speech on student-collaboration.
Participants worked in pairs to solve spot-the-difference puzzles, by using the ’DiapixUK’ collaboration
task, while they were exposed to different background sound scenarios. The composed sound scenarios
Keywords:
varied in semantic content (mother tongue and foreign language background speech) and reverberation
Open-plan study environments
Collaboration task
time (short vs long), the latter affecting speech intelligibility.
Background speech Although a longer reverberation time decreases the intelligibility of background speech and a foreign
Reverberation time language decreases meaningfulness of speech, no significant changes in performance were found. On the
Language other hand, the data show an increased perceived disturbance for a longer reverberation time, which we
Task performance interpret as an increased difficulty of interpersonal communication in the collaboration task due to the
Noise disturbance increased level of the background speech. The quiet reference condition was the most preferred sound
condition which is in line with both the effect of a low background sound level and the absence of seman-
tic interference.
Ó 2019 Published by Elsevier Ltd.
https://doi.org/10.1016/j.apacoust.2019.04.038
0003-682X/Ó 2019 Published by Elsevier Ltd.
E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160 149
background speech on a collaboration task in an open-plan study fulness [5–7,11,19] of the background speech is related to an
environment. increase of disturbance and a decrease of performance on a seman-
tic task.
1.1. Why is background speech disruptive for cognitive performance? As mentioned earlier, a serial recall task is also disrupted by
background speech, although not due to its semantic properties
The characteristics of a sound in combination with the charac- but due to its auditory-perceptive characteristics [41]. Therefore,
teristics of a cognitive task can predict whether the sound will a serial recall task is as much disturbed by background speech in
impair cognitive performance in the task [18–20]. The ‘‘Duplex- an unknown foreign language as by background speech in the
Mechanism Account of Auditory Distraction” (DMAAD) [21,22] mother language [19]. Nevertheless, for tasks with semantic char-
describes two mechanisms through which sound can disrupt cog- acteristics, the semantics of a speech signal are decisive [41]. Since
nitive performance: attention distraction and specific collaboration has semantic characteristics, in the current study, we
interferences. expected a highly intelligible and meaningful background speech
The first mechanism, attention distraction, gives an explanation to be more disruptive compared to less intelligible and less mean-
of why an unexpected signal can disrupt performance (attentional ingful background speech.
capture). Sudden or abrupt changes in the signal capture attention
and draw it away from the focal task towards the background 1.2. Individual differences
sound signal [23]. For instance, a signal like ‘B B B B B B’ is not dis-
tracting, while the ‘K’ in the series ‘B B B K B B B’ is distracting and Another factor – in addition to the characteristics of the sound
decreases performance because of the violation of the expectation and the cognitive task – that can influence how an individual reacts
for another ‘B’ (i.e. the deviation effect) [21–24]. Besides an unex- to noise, is individual differences, like noise sensitivity. Individual
pected change in the sound signal, also other aspects in the sound differences are important to take into account when organizing
can capture attention and thereby disrupt performance, like hear- workplaces, as those individual differences might require different
ing one’s own name in a background conversation [25], or hearing work environments. It is reasonable to argue that individuals that
other interesting or relevant information [22,23,26,27,28,29]. are sensitive to noise will be more distracted by noise when under-
The second mechanism mentioned in the DMAAD to explain taking a cognitive task, and as a consequence perform worse com-
why background sound can disrupt cognitive performance is the pared to their less sensitive colleagues. However, studies that
occurrence of interference between similar cognitive processes investigated the relationship between subjective noise sensitivity
(interference-by-process). A classical way of studying this is mea- (i.e. noise sensitivity measured by self-rating) and cognitive perfor-
suring serial recall performance. In serial recall, a person has to mance have only found small correlations or no correlations at all
recall a series of visually presented items (e.g. numbers, words or [42–45]. In those studies, though, background sound consisted of
letters) in the correct serial order. Task-irrelevant sound that is different kinds of noise, or unintelligible speech. None of the stud-
played during the presentation of the visual stimuli impairs task ies used intelligible background speech. Neither has the correlation
performance. The magnitude of the impairment depends on the between noise sensitivity and performance on a verbal collabora-
acoustical variability of the sound [30,31]. A background sound tion task been investigated. In a recent field study in open-plan
consisting of almost no acoustical variability, like ‘B B B B B B’ (a study environments [3], noise sensitivity of students showed to
steady state signal) is almost not disruptive for the serial recall per- be related to the disturbance by noise. Therefore, in the current
formance. Performance in a background with a steady state signal study we investigated whether individual differences in subjective
is similar to performance in quiet. On the other side, a signal with noise sensitivity predict individual differences in susceptibility to
acoustical variability, like ‘B X K C M L’ (a changing state signal) the effects of background speech on collaboration.
impairs serial recall performance [32–35]. This changing state
effect [35] can be explained as an interference between voluntary 1.3. How to influence speech intelligibility and meaningfulness?
processes required to recall the serial order of the visually pre-
sented items and similar automatic processes required to analyse Room acoustics will influence the intelligibility of speech. A
the serial order of the items in the automatically incoming auditory widely used parameter to measure or describe speech intelligibil-
signal, i.e. interference-by-process [23,36]. For instance music and ity between a speaker and listener is the speech transmission index
speech can disrupt cognitive performance as long as there is acous- (STI), where a value of 1 indicates an excellent speech intelligibility
tical variability in the sound signal [35,37]. and a STI value below 0.3 indicates nearly unintelligible speech.
A property that distinguishes speech from other sounds is that The most important aspects that will influence speech intelligibil-
speech not only has acoustic characteristics, like changes in fre- ity in an environment are the speech level relative to the back-
quency and amplitude of the signal, but also has semantic charac- ground noise level at the listeners’ position and the reverberation
teristics, like the words and sentences that contain meaning [38]. time [46].
In line with the interference-by-process account, an interference A long reverberation time will decrease speech intelligibility
also occurs between semantic cognitive processes used to auto- due to the effect of smoothening the temporal profile of the wave-
matically analyse the meaning in the background speech signal form [46,47]. On the other hand, the level of speech at the listeners’
and similar semantic cognitive processes involved in the execution position is of great importance, a high speech to noise ratio will
of a semantic based task, like reading and writing [19]. This should result in more intelligible speech. The speech level in a room will
mean that speech intelligibility and meaningfulness of the back- decrease over distance between talker and listener due to sound
ground speech signal predict distraction on semantic tasks like absorbing materials in an environment. If more sound absorbing
reading and writing. As highly intelligible background speech con- materials are applied to walls, ceiling and floor, not only the intel-
tains more semantic information compared to a less intelligible ligibility will increase due to a shorter reverberation time but also
signal, a highly intelligible signal should be more disruptive. Fur- the speech level will be reduced at the listeners’ position resulting
ther, a highly intelligible speech signal will reasonably contain in a decrease of the intelligibility. Speech related room acoustic
more relevant or interesting information that can capture attention parameters as described in ISO 3382-3 [48], like spatial decay rate
and, as explained by the framework of attentional capture, disrupt of speech (D2,S) and sound pressure level of speech at 4 m (Lp,A,S,4m)
performance more than a less intelligible signal. Research indeed are correlated with intelligibility. A decrease of the speech level
shows that an increase of intelligibility [8,12,39,40] and meaning- over distance, expressed in a higher D2,S or lower Lp,A,S,4m value,
150 E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160
will result in a decrease of the speech to noise ratio and will there- ration of the participants accomplishing a collaborative task were
fore lower speech intelligibility. Reducing the speech level over used. Also, the noise sensitivity and strategy of the participants
distance can not only be accomplished by applying more acoustic was measured.
absorbing materials but also by installing high sound screens in
an open environment [49,50]. 2.2. Participants
The background noise level will also influence the intelligibility
of a speech signal because it reduces the signal to noise ratio, A total of 76 participants (37 male and 39 females, mean
therefore, if the background noise increases, speech intelligibility age = 24.5 years, SD = 4.9 years) took part in the experiment. The
decreases. In a multi-speaker background situation, the noise con- participants were Swedish, Belgian and Dutch students. In total
sists of speech and the loudest background voice is most intelligi- 46 Swedish students from the University of Gävle, 24 Dutch stu-
ble for a person doing a task. Also in this situation an increase of dents from Avans University of Applied Sciences and 6 Belgian vis-
the background speech will lead to a reduction of the intelligibility iting students at the University of Gävle in Sweden participated in
of the speech of the loudest speaker. this experiment. The Belgian students had the same native Dutch
A special situation occurs if the task of a worker requires verbal language as the Dutch students. The students worked in couples
communication, as in a collaboration task. An increase of the back- which resulted in 23 Swedish couples and 15 Dutch speaking cou-
ground noise level will lead to a louder speech level of the commu- ples. One Swedish couple was left out of the analyses because of
nicating participants in order to compensate the decrease of the technical errors. The Swedish and Belgian students received two
signal to noise ratio between them. This increase of the speech cinema tickets and the Dutch students received a financial contri-
level will implicate a higher background noise level for other work- bution to their study trip to Stockholm and Gävle as a reward for
ers in the environment. The latter effect is called the Lombard their participation.
effect [51], a well-known phenomenon that people in a room speak
at a higher sound level due to the background speech, which again 2.3. Acoustic conditions
leads to a higher background speech level. The Lombard effect was
found to start at an ambient noise level around 45 dB and a speech Five sound scenarios were composed, four comprising different
level of 55 dB [52]. background sounds and one quiet condition. In this study intelligi-
A poorly intelligible speech signal can also be less meaningful bility of background speech was influenced by manipulating the
for the listener, after all, unintelligible speech is also meaningless. reverberation time by changing the materials of the walls, floor
It should be noted that meaningless speech is not the same as irrel- and ceiling of the room. Although absorption of sound is not the
evant speech, because irrelevant speech can still have a meaning. only way to influence the intelligibility, it is the most common
In an experimental setting meaningfulness of speech can be influ- way to influence the acoustics of an environment. Adding masking
enced by for instance spectrally-rotating the speech [11], by play- sounds or screens to influence the speech intelligibility of an open
ing sentences in reverse [6,7] or by the language of the speech [7]. environment is another possibility to influence the acoustics, how-
Research has shown that background speech in an unknown for- ever, it takes architectural or electro-acoustical attributes to add to
eign language will decrease the disturbance and increase the per- the environment, while choosing materials for walls, floor and ceil-
formance of a semantic task compared to background speech in ing is a standard procedure of an architect designing an open-plan
the mother tongue [7,40]. study environment. To study the influence of intelligibility by
changing the reverberation time, two extreme sound absorbing
conditions were chosen: one condition with only sound absorbing
1.4. The aim of the study
materials on all walls, ceiling and floor and one condition with no
sound absorbing materials, resulting in a very short (T = 0.6 s) and
To the authors’ best knowledge, the influence of background
very long (T = 2.3 s) reverberation time. To study the influence of
speech on the perceived disturbance and performance of a collab-
meaningfulness of the background speech, the semantic content
oration task has not been previously investigated. Because of the
was manipulated by the language of the background speech. In this
importance of this task in an open-plan study environment, the
experiment Dutch and Swedish language was used due to the pos-
aim of this study is to analyze the influence of background speech
sibilities created by the cooperation between the University of
on the perceived disturbance and performance on a collaboration
Gävle (Sweden) and Avans University of Applied Sciences (The
task considering intelligibility and meaningfulness of the back-
Netherlands).
ground speech.
The hypothesis is that an increase of intelligibility and mean-
2.3.1. Acoustic models of two virtual open-plan study environments
ingfulness of the irrelevant background speech will lead to an
To create realistic sound scenarios, the acoustics of an open-
increase of disturbance and a decrease of performance in the col-
plan study environment was modelled with a software package
laboration task. Furthermore, noise sensitivity will be taken into
based on geometrical acoustics (Odeon version 12.12 [53]).
account in this study. The hypothesis is that highly sensitive indi-
For this purpose, the open-plan study environment of the 3rd
viduals will be more disturbed by the background speech and will
floor of the Vertigo building at the Eindhoven University of Tech-
show a decrease of performance in the collaboration task com-
nology was modelled. This study environment has a height of
pared to less sensitive individuals.
5.3 m and a shoe box shape with a volume of 2750 m3 (Fig. 1). A
picture of the open-plan study environment can be found in the
2. Materials and methods Appendix (Fig. A2). A comparison between the acoustic parameters
calculated using the room acoustics software and acoustic param-
2.1. Design eters measured in the study environment showed good agreement.
The differences between the calculated and measured reverbera-
A within-participants design was used with five different sound tion times (EDT and T30) were smaller than just noticeable differ-
scenarios with varying intelligibility and meaningfulness of the ences indicated in literature of 5–8.5% for T500Hz–1000Hz [54,55].
background speech. As dependent variables, the performance and For the purpose of the auralizations, two new virtual environments
self-estimated parameters such as disturbance, ability to ignore were created by changing the materials of the walls, ceiling and
the background speech, eagerness to go on and quality of collabo- floor. One model of the open-plan study environment was calcu-
E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160 151
Fig. 1. Floor plan of the modelled open-plan study environment. Positions of receiver (Listener) and three sound sources (Talker 1–3), with the lines indicating the listening
and talking direction. Dimensions in mm.
lated with sound absorbing walls, ceiling and floor resulting in a have read different Hagerman or Matrix sentences aloud for at
very absorbing environment (reverberation time T30 = 0.6 s) and a least 5 min. From the recordings, three Dutch and three Swedish
second model was calculated with reflecting walls, ceiling and talkers were selected based on the intelligibility and normal pro-
floor resulting in a very reverberant environment (T30 = 2.3 s). In sody of the spoken sentences. By convolving these recorded speech
this study the first is called the absorbing model and the latter signals with the calculated impulse responses between the three
the reverberant model. The most important materials and absorp- talker positions and the receiver position (Fig. 1), four sound sce-
tion coefficients used in the models are presented in Table A1 of narios were created: Two absorbing Swedish and Dutch sound sce-
the Appendix. Three human talkers were modelled as sound narios and two reverberant Swedish and Dutch sound scenarios.
sources and one point as a human receiver. For creating auraliza- The sound signal in the quiet control scenario was a pink noise sig-
tions based on predictions using Odeon, impulse responses were nal at the same background noise level as measured in the real
computed for all source-receiver combinations in the two virtual study environment without people, 30 dB(A). The sound levels of
environments. the separate sources (talkers) at the receiver position as well as
the total sound levels for the different scenarios calculated by
2.3.2. Sound scenarios Odeon are described in Table 1. For the experiment with the collab-
In the scenarios, three talkers were implemented producing oration task, the five scenarios were played back through five loud-
Dutch or Swedish background speech. As a result, four sound sce- speakers in a highly absorbing room (T30 = 0.4 s, Appendix Fig. A1)
narios were created: creating a realistic sound environment. Odeon software was used
to create a 2D surround sound based on a specified speaker rig,
Absorbing open-plan study environment (T30 = 0.6 s) with 3 therefore no HRTF was included in the auralization. Due to the
Swedish talkers 2D surround sound and the freedom of the subjects to move their
Absorbing open-plan study environment (T30 = 0.6 s) with 3 heads, there will be some spread to the perception of the loudness
Dutch talkers of the background speech by the subjects and therefore some
Reverberant open-plan study environment (T30 = 2.3 s) with 3 uncertainty in the calculated STI values.
Swedish talkers The reverberation time of a room will affect the intelligibility of
Reverberant open-plan study environment (T30 = 2.3 s) with 3 background speech and therefore can influence the disturbance
Dutch talkers and performance of a semantic task [8,12,39,40]. A comparison of
the level of intelligibility of the background speech for the different
The position and speech direction of the three talkers and the sound scenarios will be based on a calculation of the speech trans-
listening direction of the listener can be seen in the floor plan of mission index (STI) of the background speech. A calculation of the
the open-plan study environment (Fig. 1). The talkers were posi- STI was done with talker 3, the nearest and loudest background
tioned at table groups close to the listener. This listener-talker con- voice, in accordance with the international standards IEC 60268-
figuration was chosen as an example of a realistic situation for
group work in an open-plan study environment.
Table 1
The background speech consisted of Hagerman sentences
Description of the sound sources (talkers) in the absorbing and reverberant model of
(Swedish) [56] and a Dutch version called Matrix sentences [57]. the open-plan study environment Vertigo floor 3.
These sentences have been developed for audiological tests mea-
suring speech intelligibility in noise. Each sentence is composed Talker Gender Sound level at Listener position
calculated by Odeon (dB(A))
with the same structure of five words (name, verb, number, adjec-
tive, object) and each word category can be filled by 10 different Dutch Swedish Absorbing model Reverberant model
words. In this way numerous sentences can be randomly com- 1 female male 46.1 54.7
posed. The sentences were recorded in a highly sound absorbing 2 female male 47.9 54.8
3 male female 52.2 56.3
setting and sampled at 44.1 kHz. Ten Dutch and six Swedish stu-
3 talkers 54.3 60.1
dents and employees from the Universities of Eindhoven and Gävle
152 E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160
Table 2
Estimated STI values for different conditions between talker 3 and the listener.
Fig. 2. Example ’DiapixUK’ pictures for the ’spot the differences’ collaboration task.
E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160 153
and motivation during the test was observable, sometimes partic- utes after starting the puzzle a voice announced to stop searching
ipants didn’t want to stop after the stop signal. While motivation for differences and to fill in individually a short questionnaire
can influence how subjects react on background speech this ques- about their experiences during the collaboration task. After finish-
tion has been added [10]. A difference in collaboration style was ing the questionnaire an instruction on the computer screen indi-
also observed during the pilot, therefore a question has been added cated to press a button when they wanted to start the next puzzle.
that maps the self-assessed quality of the collaboration. A seven At the same time when pressing the button, a new sound environ-
points Likert scale, 1 until 7, was used for each question. ment started playing in the room. When finishing the last puzzle
The questions were: and the corresponding questionnaire the couples were asked to fill
in individually the noise sensitivity questionnaire. The experiment
- the disturbance by the background noise during the task: ’To lasted about 50 min for each participating couple.
what extent did you find the background noise disturbing dur-
ing the execution of the assignment?’ where 1 represented ‘to- 2.8. Statistical method
tally not disturbing’ and 7 ‘very disturbing’
- the ability to ignore the background noise during the task: ’To The data were analyzed with the statistical program SPSS 23.0.
what extent could you ignore the background noise?’ where 1 All questionnaire variables were analyzed taking into account indi-
represented ’it was very difficult to ignore’ and 7 ’it was very vidual participants (n = 74). The variables: performance and pro-
easy to ignore’. There was also a possibility to choose 0: ’there duced sound level, were measured and analyzed for participant
was no background noise’ couples (n = 37 for performance, n = 30 for produced sound level).
- the unwillingness to stop with the puzzle after a time limit set To study the impact of the background sound scenarios on the
to three minutes: ’How much did you want to continue with the collaboration task, for each dependent variable a single-factor
task despite the time was up?’ where 1 represented ‘not at all’ repeated measures ANOVA was used to analyze the significance
and 7 ‘very much’ of the differences between the means of the dependent variable
- the quality of the collaboration during the task: ’How did the due to the five sound scenarios. Furthermore, a follow-up pair-
collaboration go?’ where 1 represented ’very bad’ and 7 repre- wise comparison to examine where the differences occur was per-
sented ’very good’ formed by using post-hoc T-tests with Bonferroni correction.
To study the impact of language and reverberation time on the
Also, the self-rated noise sensitivity of the participants was collaboration task, for each variable a factorial 2(reverberation:
measured by a questionnaire developed by Weinstein [64,65]. absorbing vs. reverberant) 2(language of background speech:
The noise sensitivity was measured on the basis of eleven state- native vs. foreign) repeated measures ANOVA was used.
ments in which the participants had to indicate to what extent To verify the influence of the noise sensitivity a mean split was
they agreed with these statements (6-point scale). Furthermore, done to divide the subjects in two groups and a factorial 2(rever-
some couples showed changes in their strategy to find the differ- beration: absorbing vs. reverberant) 2(language of background
ences during the pilot. Therefore the participants were asked if speech: native vs. foreign) 2(noise sensitivity: low vs. high)
they used the same strategy for each picture to find the twelve repeated measures ANOVA was used to analyze the influence of
differences. the noise sensitivity on the dependent variables.
To verify the influence of using the same or different strategies a
2.6.3. Sound measurements factorial 2(reverberation: absorbing vs. reverberant) 2(language
During the execution of the collaboration task, the speech levels of background speech: native vs. foreign) 2(strategy: same vs.
of the participants in combination with the background sound sce- different) repeated measures ANOVA was used to analyze the
narios were measured. The sound was recorded at the middle of influence of the strategy on the dependent variables.
the round table at a distance of about 0.8 m from the participants
(Fig. 3) using a microphone (B&K 4189) and pre-amplifier (B&K
3. Results
type 2671) and subsequently processed off-line with DIRAC 6.0
room acoustics software. These sound measurements are lacking
3.1. Impact of background sound scenarios on a collaboration task
for the first seven Swedish participant couples.
The figures in this paragraph show the impact of the different
2.7. Procedure
sound scenarios on different dependent variables.
The participants worked on the collaboration task in couples.
These couples were participants with the same native language, 3.1.1. Performance
Swedish or Dutch. The participants had to solve ’spot-the- Fig. 4 shows the performance of participants working on the
difference’ puzzles [63] within a time limit of three minutes. Each ’DiapixUK’ collaboration task while being exposed to different
student was given one picture and was asked to identify the differ- sound scenarios. The different sound scenarios have no significant
ences through communication with his/her partner. The partici- effect on the performance of the participants (F(4,144) = 0.42,
pants were instructed to use the strategy to start in the left p = .791).
upper corner of the picture and to find the differences by a clock-
wise description of the pictures. The couples were allowed to 3.1.2. Questionnaire results
change their strategy during the experiment. After a short oral Fig. 5 shows the perceived disturbance of participants working
introduction, a training phase of three minutes started to solve on the ’DiapixUK’ collaboration task while being exposed to differ-
the first puzzle to get used to the procedure. The next ten puzzles ent sound scenarios. The different sound scenarios have a signifi-
were presented in the same order to all participants. The sequence cant effect on the perceived disturbance of the participants (F
of the sound scenarios was different for each couple, they were (4,292) = 63.64, p < .001, g2p = 0.466). The reverberant sound sce-
offered in a counterbalanced sequence using a Latin Square design. narios were reported as being the most disturbing. The quiet con-
The sound scenarios were presented two times after each other for dition was reported as being the most comfortable situation.
each couple. Each difference on which both participants in a couple Follow-up T-tests with Bonferroni adjustment showed significant
agreed on, was marked with a circle at their pictures. Three min- differences between the quiet condition and the four other condi-
154 E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160
Fig. 4. Mean values and confidence intervals (95%) of the performance of Fig. 6. Mean values and confidence intervals (95%) of the ability of participants
participant couples (n = 37) accomplishing the ’DiapixUK’ collaboration task with (n = 74) to ignore the background noise while accomplishing the ’DiapixUK’
different background sound scenarios: Quiet (Q), Reverberant & Foreign Language collaboration task with different background sound scenarios: Quiet (Q), Reverber-
(R&FL), Absorbing & Foreign Language (A&FL), Reverberant & Native Language ant & Foreign Language (R&FL), Absorbing & Foreign Language (A&FL), Reverberant
(R&NL), Absorbing & Native Language (A&NL). & Native Language (R&NL), Absorbing & Native Language (A&NL).
Fig. 10. Mean values and confidence intervals of perceived disturbance of participants on the ’DiapixUK’ collaboration task in relation to language of background speech (a)
and reverberance of the study environment (b).
156 E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160
Fig. 13. Mean values and confidence intervals of produced sound pressure levels
Fig. 11. Mean values and confidence intervals of the self-estimated ability to ignore during the ‘DiapixUK’ collaboration task in relation to the reverberation of the
the background sound of participants on the ’DiapixUK’ collaboration task in environment.
relation to the reverberance of the study environment.
the reverberation of the study environment (reverberant, absorb-
ing) for the different background noise scenarios on the produced
sound pressure level during the ’DiapixUK’ communication task.
The produced sound level by the participants during the reverber-
ant sound scenarios was higher than the produced sound level dur-
ing the absorbing sound scenarios. No interaction effect of the
reverberance of the study environment and the language of the
background speech on the produced speech level was found (F
(1,29) = 0.76, p = .523).
Therefore, participants had to carry out a collaboration task while because negotiating and discussing are important components of
being exposed to four different background sound scenarios and a a student-collaboration task [17]. The ’DiapixUK’ task is an exam-
quiet sound environment in an open-plan study environment. ple of a problem-solving collaboration task and contains therefore
Speech in the background sound environment was varying in also an important role for speech communication [63]. Due to less
semantic content by changing the language in the background acoustic absorption materials in the reverberant model of the
speech, and in intelligibility by changing the reverberation time study environment, not only the reverberation time but also the
and, in consequence the sound level in the room (Table 2). sound pressure level due to noise in a room will increase (Table 2)
The results show no significant influence of the background which will lead to more demanding communication circum-
sound scenarios on the performance of the participants of the ‘Dia- stances. As for communication it is well known that with increas-
pixUK’ collaboration task. However, the influence of the back- ing background noise, speakers will raise their speech level to
ground sound scenarios on perceived disturbance, the ability to guarantee a sufficient signal to noise ratio for their communication
ignore the background speech and the quality of the collaboration partner [51]. The raised speech levels of the participants can be
of the participants was significant. Also, the produced speech seen in Fig. 13. So, in this collaboration task, not only semantic cog-
sound levels of the participants were significantly influenced by nitive processes but also speech communication is important and
the background sound scenarios. For all the self-estimated vari- both sub-components of the complex collaboration task will
ables the quiet background sound scenario was most appreciated. respond different to room acoustic parameters such as reverbera-
tion time and background sound level.
4.1. Impact of reverberation time of the open-study environment on Semantic cognitive processes prefer background speech with
the dependent variables low intelligibility, a result of a long reverberation time in a room,
however, speech communication prefers a good signal to noise
The reverberation time of a room will affect the intelligibility of ratio, a result of a short reverberation time. It seems that the higher
background speech and therefore could influence the disturbance sound level of background noise, an additional acoustic result of a
and performance of a semantic task [8,12,39,40]. Although a longer longer reverberation time in a room, has a dominant influence on
reverberation time decreases the intelligibility of speech (Table 2), disturbance due to the importance of the vocal communication
no significant influence of the reverberation time on performance component in the collaboration task.
was found. These findings do not fit within a semantic
’interference-by-process’ account, as, in line with this account, 4.2. Impact of language of the background speech on the dependent
the performance of a semantic task, such as a collaboration task, variables
should increase due to less intelligible background speech com-
pared to a more intelligible signal [39,40]. After all, less intelligible No significant impact of the meaningfulness of background
background speech contains less semantic information compared speech on performance was found. On the other hand, the lan-
to a more intelligible signal, therefore, a less intelligible signal guage of the background speech showed to be significantly impor-
should be less disruptive [19]. Furthermore, a less intelligible tant for the self-estimated disturbance of participants while
speech signal will reasonably contain less relevant or interesting performing a collaboration task (Fig. 10a). Participants were signif-
information that can capture attention and, as explained by the icantly more disturbed by background speech in the mother ton-
framework of attentional capture, will disrupt performance less gue than by background speech in a foreign language. This is in
than a more intelligible signal [23]. accordance with the ’interference-by-process’ account and the
Table 2 shows a decrease of the STI value due to the longer framework of attentional capture. The cognitive processes used
reverberation time, qualified from ’fair’ to ’poor’, from ’excellent’ to automatically analyse the unintended meaningful background
to ’fair’ or from ’excellent’ to ’good’. According to a model of Hon- speech in the mother tongue will interfere with the similar seman-
gisto, predicting the effect of speech of varying intelligibility on tic cognitive processes involved in the execution of a semantic
work performance of different tasks [66], performance starts to based collaboration task. The background speech in the mother
decrease when STI exceeds 0.2 and the highest performance tongue will also capture more attention than the meaningless
decrease is reached when the STI is 0.6. Estimated STI values based background speech in the foreign language. These findings corre-
on LAeq are lower than 0.6 (Table 2) and therefore a change in per- spond with research on reading comprehension [5,6] and proof-
formance can be expected. Estimated STI values based on LA95 and reading [7,11] which also show an increasing disturbance by
the regular STI values vary above 0.6 and despite of a change of increasing meaningful speech.
intelligibility no change of performance is expected based on Hon- The language of the background speech can only have an influ-
gisto’s model. Some studies have shown that for some complex ence on performance and disturbance if the speech intelligibility is
tasks, like writing [12], word memory and mathematics [67], the sufficient. Although the estimated STI values (Table 2) give no
largest drop of performance occurs for even lower values of the unambiguous assessment of the level of intelligibility of the back-
STI than the original model of Hongisto [66] predicted. In Jahncke ground speech, the observed impact of the language of background
et al. [67] and Keus van de Poll et al. [12], the largest drop of per- speech on disturbance indicates intelligible background speech.
formance occurred between STI values of 0.23 and 0.34. This could
be an explanation of the absence of an improvement of perfor- 4.3. Impact of background sound scenarios on a collaboration task
mance in this experiment although in any case a significant
improvement between the quiet and all other sound scenarios No significant performance differences were found between the
can be expected. Nevertheless, these effects were not found. sound scenarios (Fig. 4). Besides the earlier mentioned restricted
An explanation for the increase of disturbance due to a higher STI diversity between the sound scenarios and the relatively high
reverberation time could be found in the importance of different STI values (>0.6), these outcomes may also be the result of a lim-
task components in this complex collaboration task. Although it ited number of participant couples (n = 37), the limited semantic
is impossible to determine the influence of noise on a complex complexity of the collaboration task or the consequence of a ceiling
composed task based on the effects of noise on sub-components effect the ’DiapixUK’ task due the limit of 12 differences that could
[68], the analysis of sub-components can give possible explana- be found in a puzzle. The latter would imply a non-discriminatory
tions of unexpected results found by testing realistic (composed) performance measure. However, the statistical results do not pro-
tasks. Communication by a speech dialog will be very important vide convincing evidence for this. The median value of the found
158 E. Braat-Eggen et al. / Applied Acoustics 154 (2019) 148–160
differences was rather high (median = 9) but the mean number of ation time in a room, has a dominant influence on disturbance due
participant couples with a maximum score of 12 was only 3 (8%). to the importance of the signal to noise ratio for the vocal commu-
Although, no significant differences in performance were found nication sub-component in the collaboration task.
during different sound scenarios, disturbance and ignorance of The results showed the quiet sound scenario to lead to the low-
noise were found to be significantly influenced by the sound sce- est level of disturbance, a result in line with the sound level effect,
narios. Self-estimated disturbance differentiates to a greater extent but also in line with the absence of semantic interference. There-
and therefore provides interesting additional data to performance fore, it is doubtful if an open-plan study environment is suitable
data. An explanation of a more differentiated self-estimated distur- for student collaboration tasks. To create good learning environ-
bance and less differentiated performance might be an extra effort ments applying absorbing materials will not be enough, environ-
investment of participants in solving a task due to feeling dis- ments where students can choose to work in quiet zones or a
rupted in an adverse sound environment. Schlittmeier et al. [69] quiet room, as in activity based offices, might be a possible
call this the ’reactive effort enhancement’, and this effect can lead solution.
to reduced performance differences [69,70]. The ’DiapixUK’ task is limited in difficulty and performance
The eagerness to work on the task was not significantly influ- scale which might have had some influence on the research out-
enced by the sound scenarios (Fig. 7), for all other self-estimated comes. Furthermore, this research also shows that a real and com-
parameters the quiet scenario was significantly the most preferred plex sound environment must be taken into account. For instance,
sound environment. Unfortunately, a quiet sound scenario is sel- an increasing reverberation time in an environment implies also an
dom the case in open-plan study environments. Workspaces for increasing sound level of the background noise and this combina-
one group would be the best environment to work on a collabora- tion can have consequences for disturbance and performance of
tion task. Acoustic separated sections within an open-plan study people in work environments. In our setting with three spatially
environment would also be a better solution, for instance by using separated background speakers located at nearby table groups
high sound screens. Using acoustic absorbing materials is not we observed a strong effect on vocal communication aspects. It is
enough to create an optimal acoustic environment for a collabora- well possible that this effect was smaller if we had chosen a larger
tion task in an open-plan study environment. distance between speakers and listener which would have resulted
in a lower level of background speech.
4.4. Impact of the noise sensitivity and strategy of participants on the Therefore, more research is needed on the influence of the effect
dependent variables of background speech on the performance and disturbance of a col-
laboration task in open plan study environments. Moreover, this
Although in previous research the influence of noise sensitivity study indicates it is worth to perform more linked research on real-
of students on disturbance by noise in open-plan study environ- istic complex tasks, in real acoustic sound environments to bridge
ments was established [2], no influence of the noise sensitivity the gap which exists between laboratory findings and applications
score on disturbance or performance was found in this study. or practical relevance.
The influence of whether or not using different strategies to find
the differences in the ten pictures on the dependent variables was
not significant. This confirms the robustness of the ‘DiapixUK’ test. Acknowledgements
No difference was found between the two groups, which means no
learning effect was identified for the group that changed the strat- The authors would like to thank Marc Kalee for his contribution to
egy during the experiment. the digital model of the open-plan study environment.
Table A1
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