Professional Documents
Culture Documents
Aerotek Contractor Handbook
Aerotek Contractor Handbook
CONFIDENTIAL
HR Online Aerotek Contract Employee Handbook
Important Notice
________________________________________________________________
Copyright 2010 by Aerotek, Inc. All rights reserved, including the right to reproduce this document or any part of it.
All other product and company names are trademarks of their respective owners.
General Information
CONFIDENTIAL 2
HR Online Aerotek Contract Employee Handbook
Table of Contents
Equal Employment Opportunity ................................................................................................................4
Sexual and Other Unlawful Harassment .................................................................................................4
Employee Conduct and Work Rules ........................................................................................................6
Information Security Program ....................................................................................................................7
Cellular Phones and Other Wireless Devices Safety Policy.................................................................8
Drug and Alcohol Use .................................................................................................................................8
Accident Reporting ......................................................................................................................................9
Family and Medical Leave Act (including Military-Related FMLA Leave) ..........................................9
CONFIDENTIAL 3
HR Online Aerotek Contract Employee Handbook
Welcome to Aerotek!
We are very excited that you have joined our dynamic team. We are strongly committed to an organization and
environment where each of our employees can reach their highest potential. This handbook is designed to acquaint
you with Aerotek and provide you with information about some of the policies affecting your employment. You
should read, understand, and comply with all provisions of the handbook. It describes many of your responsibilities
as an Aerotek contract employee.
Employment with Aerotek is at will and may be terminated at any time by either you or Aerotek. Nothing in this
handbook creates or is intended to create a contract of employment. The at-will nature of employment with Aerotek
may be modified only if in writing, signed by you or your representative and an authorized Aerotek Company
representative.
No employee handbook can anticipate every circumstance or question about policy. Aerotek reserves the right to
revise, supplement, or rescind any policies or portion of the handbook from time to time as it deems appropriate, in
its sole and absolute discretion.
If you have any questions about Aerotek’s policies, please feel free to contact your recruiter or customer support
representative.
Aerotek encourages employees to bring questions or concerns about any type of discrimination in the workplace to
the attention of their recruiter, customer support representative, the director of branch operations, or the manager of
administration at the local office. Employees can raise concerns and make reports without fear of reprisal. Any
employee found to be engaging in any type of unlawful discrimination or any supervisor who retaliates against any
employee for reporting concerns is subject to disciplinary actions, up to and including termination of employment.
The Company will make reasonable accommodations for individuals with disabilities unless doing so would result in
an undue hardship or a "direct threat." The Company also will provide a reasonable accommodation of an
individual’s sincerely held religious beliefs and practices, in accordance with applicable law. Individuals wishing to
request such accommodations may do so without fear of reprisal and should bring their request to their recruiter,
customer support representative, the director of branch operations, or the manager of administration at the local
office.
CONFIDENTIAL 4
HR Online Aerotek Contract Employee Handbook
Gender identity
Sexual orientation
National origin
Age
Disability or handicap
Pregnancy
Childbirth or related medical condition
Genetic information
Citizenship status
Service member status
Union affiliation
Any other characteristic prohibited by law
Discriminatory harassment, including sexual harassment, is not tolerated. This policy applies to all harassment
occurring in the work environment whether in an Aerotek or an affiliated office, at a client setting or at any other
company related setting. The policy includes all contract employees and consultants.
Sexual Harassment
For the purposes of this policy, sexual harassment is defined as unwelcome sexual advances, requests for sexual
favors, and other verbal or physical conduct of a sexual nature when:
Submission to such conduct is made explicitly or implicitly a term or condition of an individual’s
employment; or
Submission to or rejection of such conduct is used as a basis for employment decisions affecting the
employee; or
Such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance
or creates an intimidating, hostile, or offensive working environment.
has the purpose or effect of creating an intimidating, hostile, or offensive work environment.
has the purpose or effect of unreasonably interfering with an individual’s work performance.
Some examples of such harassment include:
Using epithets or slurs.
Threatening, intimidating, or engaging in hostile acts that focus on a protected characteristic, including
jokes or pranks.
CONFIDENTIAL 5
HR Online Aerotek Contract Employee Handbook
Circulating written or graphic material in the workplace that denigrates or shows hostility or aversion to a
person or group because of a protected characteristic.
Reporting Harassment
Aerotek strongly encourages the prompt reporting of all incidents of discriminatory harassment. If you believe you
are being harassed or have observed harassment, we strongly encourage you to promptly notify your recruiter,
customer support representative, the director of branch operations, or the manager of administration at your local
Aerotek office.
When a report of harassment is made, Aerotek undertakes a prompt and thorough investigation as appropriate
under the circumstances. The steps taken during the investigation vary depending upon the nature of the
allegations. Confidentiality is maintained throughout the investigative process to the extent practical and consistent
with Aerotek’ needs. Upon completion of the investigation, the aggrieved party and the person(s) accused are
notified of the outcome and remedial action is taken, if appropriate.
Individuals who report harassment or are involved in the investigation of a harassment complaint will not be subject
to reprisal or retaliation. Retaliation is a very serious violation of this policy and should be reported immediately.
The managers and supervisors of Aerotek are accountable for adhering to this policy, for promptly reporting any
incident of harassment, and for maintaining a positive and productive work environment.
Guidelines
It is not possible to list all the forms of behavior that are considered unacceptable in the workplace. The following
are examples of infractions of rules of conduct that may result in disciplinary action, up to and including immediate
termination of employment:
Theft or unauthorized removal or possession of Aerotek or client property.
Falsifying Aerotek records.
Working under the influence of alcohol or illegal drugs.
Possessing, distributing, selling, transferring, or using illegal drugs in the workplace, while on duty, or while
operating employer-owned vehicles or equipment.
Fighting or threatening violence in the workplace.
Damaging employer-owned or customer-owned property through negligence or improper use.
Behaving in an insubordinate or other disrespectful manner.
Behaving in a rude or unprofessional manner.
Using profane or vulgar language.
Sleeping on the job.
Violating safety or health rules.
Smoking in prohibited areas.
Engaging in sexual or other unlawful harassment.
Possessing dangerous or unauthorized materials in the workplace, such as explosives or firearms.
Excessive absences and tardiness is disruptive to our clients and can be grounds for disciplinary action up
to and including possible termination. Failure to notify Aerotek of all absences or tardy occurrences, in
CONFIDENTIAL 6
HR Online Aerotek Contract Employee Handbook
accordance with our notification policy above, can be grounds for disciplinary action up to an including
termination of employment.
o Except in cases of medical emergencies or other extraordinary circumstances, and in accordance
with applicable law, absences of three (3) or more days without notice will be considered a
voluntary resignation. Notice is considered calling your recruiter. If there is ever an emergency or
you will be later than five minutes arriving at your assignment, you will notify your recruiter at
Aerotek as soon as possible so that the client may be notified.
Using telephones, mail system, or other employer-owned equipment without authorization.
Disclosing business "secrets" or confidential information.
Violating personnel policies.
Performing your duties or conducting yourself in an unsatisfactory manner.
Employment with Aerotek is at the mutual consent of Aerotek and the employee, and either party may terminate
that relationship at any time, with or without cause, and with or without advance notice.
Information Security Policy - provides information regarding the physical, technical and administrative
safeguards the Company undertakes to protect information, including (but not limited to) personnel and
Company data
Information Classification Policy - helps employees categorize information by its sensitivity level and
provides guidelines on how to label and handle the information
Privacy and Personal Data Protection Policy - outlines how the Company protects personal data, when it is
provided to, or accessible by, the Company
Electronic Resources Policy - establishes acceptable use of the Company’s electronic resources, including
(but not limited to) desktop and laptop computers, personal digital assistants, cell phones, electronic mail
(“e-mail”), Internet access, internal network resources (“intranet”), external network resources (“extranet”),
file shares, SharePoint sites, telephones, voice mail, fax machines, multifunction devices/printers, software,
applications, operating systems, databases, and electronic storage media
Social Media Policy - helps employees make responsible decisions about the use of Social Media,
including, without limitation, blogging and the content of blogs or other comments online, and posting video,
pictures, or other media on Web sites, wikis, sharing Web sites, and other interactive Web sites
Acceptable Encryption Policy – provides guidance for the acceptable use of encryption in accordance with
federal and state regulations
Records Retention Policy – provides guidance for the proper storage, maintenance and destruction of
Company records
Full versions of the policies are posted on the Company’s intranet. It is important that every employee read and
adhere to all of the policies in the Information Security Program.
Where appropriate, local facilities may adopt stricter policies upon prior approval and coordination with the
Information Security Council (for example if a facility is seeking ISO certification). If a local facility adopts stricter
CONFIDENTIAL 7
HR Online Aerotek Contract Employee Handbook
policies, employees must follow the Company guidelines as well as any additional guidelines established by the
local facility.
The brief summaries above are intended to provide guidance to employees. For more complete details regarding
these policies, please view the full versions on HR Online. In the event of any discrepancy between the information
described in these summaries and the full policy, the policy will control.
Any employee who is found to have violated any of the policies of the Information Security Program may be subject
to disciplinary action, up to and including termination of employment.
Employees are required to be aware of and comply with all state and local laws regarding the use of cell phones
and other wireless devices while driving. For information regarding state or local laws governing the use of cell
phones and other wireless devices while driving, please contact your state motor vehicle administration or visit the
Governors Highway Safety Association Web site at www.naghsr.org or the Cellular-News Web site at www.cellular-
news.com. Employees whose job responsibilities include regular or occasional driving shall refrain from receiving or
sending a text message (e.g. emailing or texting) while driving. Employees are required to pull off to the side of the
road and safely stop the vehicle before receiving or sending a text message. In situations where employees are
initiating or receiving a call, employees should utilize hands-free equipment whenever possible and keep the call
short.
Employees who are charged with traffic or other violations or cause an accident as a result of the use of a cell
phone or other wireless device while driving will be responsible for all liabilities and costs resulting from such
actions to the maximum extent permitted by applicable law.
Violations of this policy will be subject to disciplinary action, up to and including termination of employment.
Policy
While on Aerotek, client or customer premises and while conducting business-related activities off Aerotek, client or
customer premises, no contract employee or consultant may use, possess, distribute, sell or have a system
presence of illegal drugs. The legal use of prescribed drugs is permitted on the job only if it does not impair a
contract employee's or consultant's ability to perform the essential functions of the job effectively and safely.
Aerotek will follow the federal guidelines in determining the definition of illegal drugs, including medical marijuana.
Alcohol must not be consumed in an Aerotek office or at a client or customer facility. Contract employees and
consultants may not report to work, or return from lunch or other break periods under the influence of alcohol.
Stipulations
Violations of this policy lead to disciplinary action, up to and including immediate termination of employment. Such
violations may also have other legal consequences.
CONFIDENTIAL 8
HR Online Aerotek Contract Employee Handbook
Drug Testing
Aerotek reserves the right to require drug and alcohol tests in the following situations:
Post-offer; or
pre-employment; or
reasonable cause or suspicion; or
following an on the job incident which results in personal injury or property damage; or
pursuant to the policies of the client or customer.
A contract employee's or consultant's failure to immediately comply with a request to submit to a substance test
results in immediate termination.
All drug and alcohol tests are performed by a certified laboratory in accordance with the guidelines for Federal
Workplace Testing. All positive results are verified with a second clinical test on the same sample.
All candidates for employment and contract employees that provide a “cold drug test specimen” will be treated as a
refusal to test, unless the candidate for employment or contract employee submits to an immediate same-sex
observed collection prior to leaving the testing facility.
Accident Reporting
Policy
It is Aerotek’s policy to provide medical care to employees experiencing an unintentional on-the-job injury or illness.
Contract employees and consultants must notify a Aerotek representative and supervisor immediately following an
unintentional on-the-job injury or illness. Once reported, a medical facility is authorized to provide adequate medical
care. To assist in the rehabilitation process following an on-the-job injury, Aerotek offers modified-duty assignments
to contract employees and consultants based on prescribed medical limitations.
An Aerotek representative must provide a listing of physicians, industrial clinics, and medical facilities in the area.
Update the Aerotek representative about the status of your health and ability to return to work.
CONFIDENTIAL 9
HR Online Aerotek Contract Employee Handbook
The Family and Medical Leave Act (“FMLA”) provides eligible employees the opportunity to take unpaid, job-
protected leave for certain specified reasons.
Employee Eligibility
To be eligible for FMLA leave, you must:
1. have worked at least 12 months for the Company in the last seven years ; and
2. have worked at least 1,250 hours for the Company over the preceding 12 months.
All periods of absence from work due to Military-related FMLA Leave (see section below) are counted in
determining FMLA eligibility. For additional details regarding FMLA (including Military Related FMLA Leave),
please contact your Customer Support Associate or the Benefits Department.
1. Family obligations relating directly to childbirth, adoption or placement of a foster child (up to 12
weeks);*
2. An employee’s Serious Health Condition that makes the employee unable to perform the
employee’s job (up to 12 weeks);
3. Care for a child, spouse or parent with a Serious Health Condition (up to 12 weeks);*
4. Care for a member of the Armed Forces (including National Guard) who is a spouse, parent, child
and certain other next of kin relatives ((up to 26 weeks) (see Military Caregiver Leave under
Military-Related FMLA Leave); or,
5. Handle certain qualifying exigencies related to activities such as short notice deployment, military
events, arranging alternative childcare, making financial and legal arrangements related to the
deployment, rest and recuperation, counseling, parental care, and post-deployment debriefings (up
to 12 weeks) (see Qualifying Exigency Leave under Military-Related FMLA Leave).
The maximum amount of leave that may be taken in a 12-month period for all reasons combined is 12 weeks, with
one exception. For Military Caregiver leave, , the maximum combined leave entitlement is 26 weeks, with leaves
for all other reasons constituting no more than 12 of those 26 weeks.
*Note: Married couples employed by the Company may take a combined total of 12 weeks leave.
CONFIDENTIAL 10
HR Online Aerotek Contract Employee Handbook
member and ends 12 months after that date. FMLA leave for the birth or placement of a child for adoption or foster
care must be concluded within 12 months of the birth or placement.
Using Leave
Eligible employees may take FMLA leave in a single block of time, intermittently (in separate blocks of time), or by
reducing the normal work schedule when medically necessary for:
the Serious Health Condition of the employee or immediate family member, or in the case of a covered
service member, his or her injury or illness;
Qualifying Exigency Leave
Intermittent leave is not permitted for birth of a child, to care for a newly-born child, or for placement of a child for
adoption or foster care. Employees who require intermittent or reduced-schedule leave must try to schedule their
leave so that it will not unduly disrupt the Company's operations.
1. sufficient information for us to determine if the requested leave may qualify for FMLA protection and
the anticipated timing and duration of the leave. You must also inform the Company if the
requested leave is for a reason for which FMLA leave was previously taken or certified.
2. medical certification supporting the need for leave due to a serious health condition affecting you or
an immediate family member within 15 calendar days of the Company’s request to provide the
certification. Second or third medical opinions and periodic re-certifications may also be required;
3. periodic reports as deemed appropriate during the leave regarding your status and intent to return
to work; and
4. medical certification of fitness for duty before returning to work, if the leave was due to your serious
health condition. The Company will require this certification to address whether you can perform
the essential functions of your position.
Failure to comply with the foregoing requirements may result in delay or denial of leave.
Employer Responsibilities
To the extent required by law, the Company will inform employees whether they are eligible under the FMLA.
Should an employee be eligible for FMLA leave, the Company will provide him or her with a notice that specifies
CONFIDENTIAL 11
HR Online Aerotek Contract Employee Handbook
any additional information required as well as the employee’s rights and responsibilities. If employees are not
eligible, the Company will provide a reason for the ineligibility. The Company will also inform employees if leave
will be designated as FMLA-protected and, to the extent possible, note the amount of leave counted against the
employee’s leave entitlement. If the Company determines that the leave is not FMLA-protected, the Company will
notify the employee.
Job Restoration
Upon returning from FMLA leave, eligible employees will typically be restored to their original job or to an equivalent
job with equivalent pay, benefits, and other employment terms and conditions.
While the Company encourages employees to bring any concerns or complaints about compliance with FMLA to
the attention of the Human Resources, you may also file a complaint with the U.S. Department of Labor or bring a
private lawsuit against an employer.
(1) Short-notice deployment. To address any issue that arises out of short notice (within seven days or less) of
an impending call or order to covered active duty.
(2) Military events and related activities. To attend any official military ceremony, program, or event related to
covered active duty or call to covered active duty status or to attend certain family support or assistance programs
and informational briefings.
CONFIDENTIAL 12
HR Online Aerotek Contract Employee Handbook
(3) Childcare and school activities. To arrange for alternative childcare; to provide childcare on an urgent,
immediate need basis; to enroll in or transfer to a new school or daycare facility; or to attend meetings with staff at
a school or daycare facility.
(4) Financial and legal arrangements. To make or update various financial or legal arrangements; or to act as
the covered military member’s representative before a federal, state, or local agency in connection with service
benefits.
(5) Counseling. To attend counseling (by someone other than a health care provider) for the employee, for the
military member, or for a child or dependent when necessary as a result of duty under a call or order to covered
active duty.
(6) Temporary rest and recuperation. To spend time with a military member who is on short-term, temporary
rest and recuperation leave during the period of deployment. Eligible employees may take up to 15 calendar days
of leave for each instance of rest and recuperation.
(7) Post-deployment activities. To attend arrival ceremonies, reintegration briefings and events, and any other
official ceremony or program sponsored by the military for a period of up to 90 days following termination of the
military member’s active duty status. This also encompasses leave to address issues that arise from the death of a
military member while on active duty status.
(8) Parental care. To care for the military member’s parent who is incapable of self-care.
(9) Mutually agreed leave. Other events that arise from the military member’s duty under a call or order to active
duty, provided that the Company and the employee agree that such leave shall qualify as an exigency and agree to
both the timing and duration of such leave.
An employee seeking Qualifying Exigency Leave may be required to submit appropriate supporting documentation
in the form of a copy of the military member’s active duty or rest and recuperation orders or other military
documentation indicating the appropriate military status and the dates of active duty status, along with a statement
setting forth the nature and details of the specific exigency, the amount of leave needed and the employee’s
relationship to the military member, within 15 days.
CONFIDENTIAL 13