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Solution Manual For Managing Supply Chains A Logistics Approach International Edition 9th Edition Coyle Langley Gibson Novack 111153392X 9781111533922
Solution Manual For Managing Supply Chains A Logistics Approach International Edition 9th Edition Coyle Langley Gibson Novack 111153392X 9781111533922
Solution Manual For Managing Supply Chains A Logistics Approach International Edition 9th Edition Coyle Langley Gibson Novack 111153392X 9781111533922
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CHAPTER OVERVIEW
Introduction
Logistics is misunderstood and often overlooked with the excitement surrounding supply
chain management and all of the related technology that has been developed to support
the supply chain. The glamour associated with the e-supply chain, e-tailing, e-business,
and so on, seems to overshadow the importance of logistics in an organization and the
need for efficient and effective logistics support in a supply chain.
The concepts of supply chain management and logistics must be compared or, more
appropriately, related to each other. Supply chain management has been defined using a
pipeline analogy with the start of the pipeline representing the initial supplier and the
end of the pipeline representing the ultimate customer.
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© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
Role of Logistics in Supply Chains Chapter 2
What is Logistics?
The term logistics has become much more widely recognized by the general public in
the last 20 years. Television, radio, and print advertising have lauded the importance of
logistics. Another factor contributing to the recognition of logistics has been increased
customer sensitivity to not only product quality but also to the associated service quality.
Even with increased recognition of the term logistics, however, there is still confusion
about its definition. Some of the confusion can be traced to the fact that a number of
terms are used by individuals when they refer to what has been described as logistics.
Logistics management is the most widely accepted term and encompasses logistics
not only in the private business sector but also in the public/government and nonprofit
sectors.
For the purposes of this text, the definition offered by the Council of Supply Chain
Management Professionals (formerly the Council of Logistics Management) is utilized:
“The art and science of management, engineering, and technical activities concerned with
requirements, design, and supplying and maintaining resources to support objectives,
plans, and operations.”
The logistics concept began to appear in the business-related literature in the 1960s under
the label of physical distribution, which had a focus on the outbound side of the logistics
system. During the 1960s, military logistics began to focus on engineering dimensions of
logistics—reliability, maintainability, configuration management, life cycle management,
and so on—with increased emphasis on modeling and quantitative analysis.
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© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
Role of Logistics in Supply Chains Chapter 2
• Event logistics: The network of activities, facilities, and personnel required to organize,
schedule, and deploy the resources for an event to take place and to efficiently withdraw
after the event.
• Service logistics: The acquisition, scheduling, and management of the facilities/ assets,
personnel, and materials to support and sustain a service operation or business.
Form Utility: Form utility refers to the value added to goods through a manufacturing or
assembly process.
Place Utility: Logistics provides place utility by moving goods from production
surplus points to points where demand exists.
Quantity Utility: Today’s business environment demands that products not only be
delivered on time to the correct destination but also be delivered in the proper quantities.
Possession Utility: Possession utility is primarily created through the basic marketing
activities related to the promotion of products and services.
Logistical Activities
The responsibility of the logistics manager includes a number of activities. The
number and importance of these activities to the business varies according to the
particular emphasis placed on the logistics function.
• Traffic and Transportation involves the physical movement or flow of raw materials
or finished goods and involves the transportation agencies that provide service to the
firm.
• Warehousing and Storage involves two closely related activities: inventory
management and warehousing. A direct relationship exists between transportation and
the level of inventory and number of warehouses required. It is important to examine
the trade-offs related to the various alternatives in order to optimize the overall
logistics system.
• Industrial Packaging involves the necessary packaging needed to move the product to
the market. Logistics managers must analyze the tradeoffs between the type of
transportation selected and its packaging requirements.
• Materials Handling is important to efficient warehouse operation and concerns the
mechanical equipment for short-distance movement of goods through the warehouse.
• Order Fulfillment consists of the activities involved with completing customer
orders. Order fulfillment concerns the total lead time from when the order is placed
to actual delivery in satisfactory condition.
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© 2013 Cengage Learning. All Rights Reserved. This edition is intended for use outside of the U.S. only, with content that may be different
from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
Role of Logistics in Supply Chains Chapter 2
• Demand Forecasting involves the prediction of inventory requirement and materials
and parts essential to effective inventory control.
• Production Planning concerns the determination of the number of units necessary to
provide market coverage. The integration of production planning into logistics has
become increasingly popular in large companies to effectively forecast and control
inventory.
• Purchasing concerns the availability for production of needed parts, components, and
materials in the right quantity, at the right time, at the right place, and at the right
cost including within the logistics area if it more effectively coordinates and lowers
costs for the firm.
• Customer Service levels play an important part in logistics by ensuring the
customer gets the right product, at the right time and place. Logistics decisions
about product availability and inventory lead time are critical to customer service.
• Plant and Warehouse Site location is concerned with creating the time and place
relationships between plants and markets, or between supply points and plants.
Site location impacts transportation rates and service, customer service, inventory
requirements, and possible other areas.
• Parts and Service Support is concerned with maintaining an adequate channel to
anticipated repair needs.
• Salvage and Scrap Disposal deals with reverse logistics systems and channels in
order to effectively and efficiently dispose of containers and other scrap at the end of
the distribution channel.
Some additional understanding of logistics costs can be gained by examining the three
major cost categories included in this cost—warehousing and inventory costs,
transportation costs, and other logistics costs.
The declining trend for logistics cost relative to GDP is very important to recognize.
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from the U.S. Edition. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
Role of Logistics in Supply Chains Chapter 2
today’s environment with its emphasis on the supply chain. Consequently, logistics
interfaces in many important ways with other functional areas.
Product: Another decision frequently made in the marketing area concerns products,
particularly their physical attributes.
Promotion: Firms often spend millions of dollars on national advertising campaigns and
other promotional practices to improve sales. An organization making a promotional effort
to stimulate sales should inform its logistics manager so that sufficient quantities of
inventory will be available for distribution to the customer. Marketing can either “push”
the product through the distribution channel to the customer or “pull” it through.
Place: The place decision refers to the distribution channels decision, and thus involves
both transactional and physical distribution channel decisions.
Recent Trends: Perhaps the most significant trend is that marketers have begun to
recognize the strategic value of place in the marketing mix and the increased
revenues and customer satisfaction that might result from excellent logistics service.
While manufacturing and marketing are probably the two most important internal,
functional interfaces for logistics in a product-oriented organization, there are other
important interfaces. The finance area has become increasingly important during the
last decade.
Logistics in the Firm: Factors Affecting the Cost and Importance of Logistics
This section deals with specific factors relating to the cost and importance of logistics.
Emphasizing some of the competitive, product, and spatial relationships of logistics can
help explain the strategic role of an organization’s logistics activities.
2-5
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facts of magneto-electric induction by motion to be explained, or even
expressed?
28
Traité de l’Electricité, vol. i. p. 441 (1854).
Diamagnetic Polarity.
37
Art. 2469.
38
Art. 2593, 2601.
Magneto-electric Machines.
The great series of discoveries of which I have had to speak have been
applied in many important ways to the uses of life. The Electric
Telegraph is one of the most remarkable of these. By wires extended to
the most distant places, the electric current is transmitted 624 thither in an
imperceptible time; and by means of well-devised systems of operation,
is made to convey from man to man words, which are now most
emphatically “winged words.” In the most civilised states such wires
now form a net-work across the land, which is familiar to our thoughts as
the highway is to our feet; and wide seas have such pathways of human
thought buried deep in their waves from shore to shore. Again, by using
the chemical effects of electrodynamic action, of which we shall have to
speak in the next Book, a new means has been obtained of copying, with
an exactness unattainable before, any forms which art or nature has
produced, and of covering them with a surface of metal. The Electrotype
Process is now one of the great powers which manufacturing art
employs.
CHEMISTRY.
CHAPTER IX.
T E - T .
MINERALOGY.
B Y the kindness of W. H. Miller, Esq., Professor of Mineralogy in the
University of Cambridge, I am able to add to this part the following
notices of books and memoirs.
1. Crystallography.
Dr. Karl Naumann, who is spoken of in Chap. ix. of this Book, as the
author of the best of the Mixed Systems of Classification, published also
Grundriss der Krystallographie, Leipzig, 1826. In this and other works
he modifies the notation of Mohs in a very advantageous manner. 628
3. Classification of Minerals.
1. Simple Substances.
We have already said that for us, all chemical compounds are
minerals, in so far that they are included in our classifications. The
propriety of this mode of dealing with the subject is confirmed by our
finding that there is really no tenable distinction between native minerals
and the products of the laboratory. A great number of eminent chemists
have been employed in producing, by artificial means, crystals which
had before been known only as native products.
BOOK XVI.
CLASSIFICATORY SCIENCES.
BOTANY.
I may notice, in the first place, (since this work is intended for general
rather than for scientific readers,) Dr. Hooker’s testimony to the value of
a technical descriptive language for a classificatory science—a
Terminology, as it is called. He says, “It is impossible to write Botanical
descriptions which a person ignorant of Botany can understand, although
it is supposed by many unacquainted with science that this can and
should be done.” And hence, he says, the state of botanical science
demands Latin descriptions of the plants; and this is a lesson which he
especially urges upon the Colonists who study the indigenous plants. 632
“P. 386. John Ray. Ray was further the author of the present Natural
System in its most comprehensive sense. He first divided plants into
Flowerless and Flowering; and the latter into Monocotyledonous and
Dicotyledonous:—’Floriferas dividemus in D , quarum
semina sata binis foliis, seminalibus dictis, quæ cotyledonorum usum
præstant, e terra exeunt, vel in binos saltem lobos dividuntur, quamvis
eos supra terram foliorum specie non efferant; et M ,
quæ nec folia bina seminalia efferunt nec lobos binos condunt. Hæc
divisio ad arbores etiam extendi potest; siquidem Palmæ et congeneres
hoc respectu eodem modo a reliquis arboribus differunt quo
Monocotyledones a reliquis herbis.’
“P. 408. Endogenous and Exogenous Growth. The exact course of the
wood fibres which traverse the stems of both Monocotyledonous and
Dicotyledonous plants has been only lately discovered. In the
Monocotyledons, those fibres are collected in bundles, which follow a
very peculiar course:—from the base of each leaf they may be followed
downwards and inwards, towards the axis of the trunk, when they form
an arch with the convexity to the centre; and curving outwards again
reach the circumference, where they are lost amongst the previously
deposited fibres. The intrusion of the bases of these bundles amongst
those already deposited, causes the circumference of the stem to be
harder than the centre; and as all these arcs have a short course (their
chords being nearly equal), the trunk does not increase in girth, and
grows at the apex only. The wood-bundles are here definite. In the
Dicotyledonous trunks, the layers of wood run in parallel courses from
the base to the top of the trunk, each externally to that last formed, and
the trunk increases both in height and girth; the wood-bundles are here
indefinite.
Linnæus first divides Mammals into two groups, as they have Claws,
or Hoofs (unguiculata, ungulata.) But he then again divides them into
six orders (omitting whales, &c.), according to their number of incisor,
laniary, and molar teeth; namely:—
In the place of these, Cuvier, as I have stated in the Philosophy (On the
Language of Sciences, Aphorism xvi.), introduced the following orders:
Bimanes, Quadrumanes, Carnassiers, Rongeurs, Edentés, Pachyderms,
Ruminans. Of these, the Carnassiers correspond to the Feræ of Linnæus;
the Rongeurs to his Glires; the Edentés are a new order, taking the
Sloths, Ant-eaters, &c., from the Bruta of Linnæus, the Megatherium
from extinct animals, and the Ornithorhynchus, &c., from the new
animals of Australia; the Ruminans agree with the 635 Pecora; the
Pachyderms include some of the Bruta and the Belluæ, comprehending
also extinct animals, as Anoplotherium and Palæotherium.
But the two orders of Hoofed Animals, the Pachyderms and the
Ruminants, form a group which is held by Mr. Owen to admit of a better
separation, on the ground of a character already pointed out by Cuvier;
namely, as to whether they are two-toed or three-toed. According to this
view, the Horse is connected with the Tapir, the Palæotherium, and the
Rhinoceros, not only by his teeth, but by his feet, for he has really three
digits. And Cuvier notices that in the two-toed or even-toed Pachyderms,
the astragalus bone has its face divided into two equal parts by a ridge;
while in the uneven-toed pachyderms it has a narrow cuboid face. Mr.
Owen has adopted this division of Pachyderms and Ruminants, giving
the names artiodactyla and perissodactyla to the two groups; the former
including the Ox, Hog, Peccary, Hippopotamus, &c.; the latter
comprehending the Horse, Tapir, Rhinoceros, Hyrax, &c. And thus the
Ruminants take their place as a subordinate group of the great natural
even-toed Division of the Hoofed Section of Mammals; and the Horse is
widely separated from them, inasmuch as he belongs to the odd-toed
division. 42
42
Owen, Odontography.