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Format Kertas Kerja - Push The Limit To Win Tsel One
Format Kertas Kerja - Push The Limit To Win Tsel One
Format Kertas Kerja - Push The Limit To Win Tsel One
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel) TA
HHO (Akses, Teknisi
Fulfillment ASO Datel
(Region) Daman & Provisioning
Penyelesaian PI
1 PI PAGI 1 1
AS - EX 1 1
AS - HI 1 1
AS - H+ 1 1
NEW MANJA (TOTAL WO SURVEY) 1 1
MIA - INVALID SURVEY 1 1
MIA - SEND SURVEY 1 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1 1
3 ODP FULL 1 1
4 KENDALA JALUR/RUTE TARIKAN 1 1
5 TIDAK ADA ODP 1 1 1
6 CROSS JALAN 1 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1 1
10 KENDALA MATERIAL/NTE 1 1 1
11 TIANG 1 1
12 LIMITASI ONU 1 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1 1
Kendala Pelanggan
19 PENDING 1 1 1
20 KENDALA IZIN 1 1 1
21 BATAL 1 1 1
22 ALAMAT TIDAK DITEMUKAN 1 1 1
23 INDIKASI CABUT PASANG 1 1 1
24 DOUBLE INPUT 1 1 1
25 GANTI PAKET 1 1 1
26 RUMAH KOSONG 1 1 1
27 KENDALA DEPOSIT 1 1 1
28 CP RNA 1 1 1
29 KENDALA PERANGKAT 1 1 1
30 PELANGGAN MASIH RAGU 1 1 1
Kendala Lainnya
31 CUACA/HUJAN 1 1 1
32 MATI LISTRIK 1 1
Not Ready PT1
33 UNSC PT2 1 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
34 Landing Page 1
35 Sobat IndiHome 1
36 Kiosk 1
37 147 Digital 1
38 Web IndiHome 1
39 E-Commerce 1
40 Sosmed 1
41 MyIndiHome Customer 1
42 MyTelkomsel 1
43 MyGrapari
Non Digital Channel
44 Sales Force 350
45 Grapari & Plasa Telkom 1
TOTAL REALISASI
#N/A
Jumlah WO (WORK ORDER)
TA Potensi Presentase Target Realisasi ACH
Teknisi ACH Target
Harian Target (%) Harian Harian Potensi
IOAN
31 70% 22 8 25.81% 36.36%
11
3
17
31
2
4
2
1
1
3
2
2
1
57
4
560 206 41 7.32% 36.79%
Jumlah WO (WORK ORDER)
Solusi Note
Input Ulang
Perbaikan ODP
Koordinasi dengan tekdung atau teknisi developer
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
JanganPS
Target digantiSundaySunday22
DWS MONDAY TUESDAY
WITEL OCT 90% 100%
BEKASI 5760 185 206
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel)
HHO (Akses,
Fulfillment ASO Datel
(Region) Daman &
Penyelesaian PI
1 PI PAGI 1
AS - EX 1
AS - HI 1
AS - H+ 1
NEW MANJA (TOTAL WO SURVEY) 1
MIA - INVALID SURVEY 1
MIA - SEND SURVEY 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1
3 ODP FULL 1
4 KENDALA JALUR/ RUTE TARIKAN 1
5 TIDAK ADA ODP 1 1
6 CROSS JALAN 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1
10 KENDALA MATERIAL/NTE 1 1
11 TIANG 1
12 LIMITASI ONU 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1
Kendala Pelanggan
19 PENDING 1 1
20 KENDALA IZIN 1 1
21 BATAL 1 1
22 ALAMAT TIDAK DITEMUKAN 1 1
23 INDIKASI CABUT PASANG 1 1
24 DOUBLE INPUT 1 1
25 GANTI PAKET 1 1
26 RUMAH KOSONG 1 1
27 KENDALA DEPOSIT 1 1
28 CP RNA 1 1
29 KENDALA PERANGKAT 1 1
30 PELANGGAN MASIH RAGU 1 1
Kendala Lainnya
31 CUACA/HUJAN 1 1
32 QC1 BERBEDA DG QC 1 1 1
Not Ready PT1
33 UNSC PT2 1 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
34 Landing Page 1
35 Sobat IndiHome 1
36 Kiosk 1
37 147 Digital 1
38 Web IndiHome 1
39 E-Commerce 1
40 Sosmed 1
41 MyIndiHome Customer 1
42 MyTelkomsel 1
43 MyGrapari
Non Digital Channel
44 Sales Force 320
45 Grapari & Plasa Telkom 1
TOTAL REALISASI
#N/A
urce Jumlah WO (WORK O
TA Potensi Presentase Target Realisasi ACH
Teknisi Teknisi ACH Target
Harian Target (%) Harian Harian Potensi
Provisioning IOAN
38 70% 27 14 36.84% 51.85%
88 8
0
8
11
0
0
11
67 10% 7 6 8.96% 85.71%
27 3
0
1
8 Koordinasi perizinan dan pem
3
0
1
0
10
0
0
0
0
0
0
0
0
4 3 Koordinasi dengan tekdung
40 9
30 9
1
2
0
1
0
0
1
0
4
0
1
0
0
0
105 5% 6 0 0 0
105
245 68% 166 0 0 0
2
4 1
2
1
1 1
3
2
2 1
1
57 5
4
455 206 20 4.40% 9.71%
Jumlah WO (WORK ORDER)
Solusi Note
Input Ulang
Perbaikan ODP
Koordinasi dengan tekdung atau teknisi developer
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
JanganPS
Target SundaySunday22
diganti
DWS MONDAY TUESDAY WEDNESDAYTHURSDAY FRIDAY
WITEL
OCT 90% 100% 100% 100% 90%
JAKSEL 3.041 98 109 109 109 98
malam 16/10
16/10/23
BIN 22 10 0 0 0 0
CPE 18 0 0 0 0 0
JAG 11 2 1 0 0 0
KAL 10 0 2 0 0 0
KBY 18 5 1 0 0 0
KMG 2 0 0 0 0 0
PSM 16 1 0 0 0 0
TBE 8 0 1 0 0 0
TOTAL 105 18 5 0 0 0
17/10/23
BIN 21 10 0 0 0 0
JAG 11 2 1 0 0 0
KBY 17 5 1 0 0 0
PSM 15 1 0 0 0 0
TBE 6 0 1 0 0 0
CPE 18 0 0 0 0 0
KAL 10 0 2 0 0 1
KMG 1 0 0 0 0 0
TOTAL 99 18 5 0 0 1
PAGI
2 543375032 2 JAKSEL BIN
PAGI
3 543375226 2 JAKSEL BIN
4 543376277 2 JAKSEL TBE
5 543287978 2 JAKSEL KBY
6 543288323 2 JAKSEL KMG
7 543324811 2 JAKSEL KBY
8 543355059 2 JAKSEL BIN
9 543368025 2 JAKSEL CPE
10 543372016 2 JAKSEL TBE
AS HI
11 543372943 2 JAKSEL BIN
12 543373512 2 JAKSEL BIN
13 543373613 2 JAKSEL JAG
14 543373662 2 JAKSEL BIN
15 543373697 2 JAKSEL BIN
16 543376471 2 JAKSEL JAG
17 543358928 2 JAKSEL CPE
18 543374026 2 JAKSEL PSM
19 543374145 2 JAKSEL CPE
20 543374146 2 JAKSEL BIN
AS H+
21 543375142 2 JAKSEL JAG
22 543375796 2 JAKSEL PSM
23 543376017 2 JAKSEL JAG
24 543376038 2 JAKSEL TBE
SATURDAY SUNDAY
80% 75%
87 81
1 0 0 1 3 5 5 0 0
0 0 0 3 0 3 3 0 0
0 0 0 0 0 0 0 3 0
1 0 0 3 0 4 4 0 0
0 0 0 0 2 2 2 0 0
0 0 0 0 0 0 0 0 0
1 0 0 1 2 4 4 0 0
0 0 0 1 0 1 1 0 0
3 0 0 9 7 19 19 3 0
JENISPSB KET
AO
AO WO PAGI
AO
AO
AO
AO
AO
AO WO AS HI
AO
AO
AO
AO
AO
AO
AO
AO AS H+
AO
AO
AO
2 0 0 5 1 8 8 0 0
0 0 0 2 2 4 4 0 0
1 0 0 2 0 3 3 2 0
0 0 0 0 2 2 2 0 0
1 0 0 1 1 3 3 0 0
0 0 0 1 2 3 3 0 0
0 0 0 0 0 0 0 0 0
0 0 0 1 0 1 1 1 0
4 0 0 12 8 24 24 3 0
UIC
TA, TELKOMSEL
TA, TREG, TELKOMSEL
TA, TREG, TELKOMSEL
TELKOMSEL
KET
WO PAGI
WO - EX
AS - HI
AS - HI
AS - H+
TOTAL
ASP OSM OTHERS TOT ORDER
0 0 0 131 1.109
0 0 2 247 2.082
0 0 0 72 870
0 0 0 18 68
0 1 0 59 252
0 0 0 118 223
0 0 1 47 309
0 1 5 89 1.974
0 3 0 194 1.883
0 5 8 975 8770
FALLOUT
TOTAL
ASP OSM OTHERS TOT ORDER
0 0 0 7 34
0 1 0 10 31
0 0 0 14 29
0 1 0 11 27
0 0 0 5 26
0 0 0 0 2
0 0 0 6 26
0 0 0 12 22
0 2 0 65 197
FALLOUT
TOTAL
ASP OSM OTHERS TOT ORDER
0 0 0 8 37
0 0 0 12 28
0 0 0 4 27
0 0 0 6 23
0 0 0 11 21
0 0 0 10 31
0 1 0 11 24
0 0 0 1 4
0 1 0 63 195
Tanggal22 O10 2023
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel) TA
HHO (Akses, Teknisi
Fulfillment ASO Datel
(Region) Daman & Provisioning
Penyelesaian PI
1 Provisioning Issued 1 1 1
PI PAGI 1 1 1
AS-EX 1 1 1
AS-HI 1 1 1
AS-H+ 1 1 1
AS-H++ 1 1 1
SURVEY 1 1 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 CROSS JALAN 1 1 1
3 KENDALA IKR/IKG 1 1
4 KENDALA JALUR/RUTE TARIKAN 1 1
5 KENDALA MATERIAL/NTE 1 1 1
6 LIMITASI ONU 1 1
7 ODP BELUM GO LIVE 1
8 ODP FULL 1
9 ODP GENDONG 1 1
10 ODP JAUH 1 1 1
11 ODP LOSS 1 1
12 ODP RETI 1 1 1
13 ODP RUSAK
14 SALAH TAGGING
15 TIANG 1
16 TIDAK ADA ODP 1 1
Kendala Pelanggan
17 ALAMAT TIDAK DITEMUKAN 1 1 1
18 BATAL 1 1 1
19 DOUBLE INPUT 1 1 1
20 GANTI PAKET 1 1 1
21 INDIKASI CABUT PASANG 1 1 1
22 KENDALA DEPOSIT 1 1 1
23 KENDALA IZIN 1 1 1
24 PELANGGAN MASIH RAGU 1 1 1
25 PENDING 1 1 1
26 CP RNA 1 1 1
27 RUMAH KOSONG 1 1 1
Kendala Sistem
28 Jumper_RK_GENERAL 1 1 1
29 Jumper_RK_BROKEN 1 1 1
30 Jumper_MDF_BROKEN 1 1 1
31 KENDALA SISTEM 1
32 (blank) 1
Kendala Lainnya
33 CUACA/HUJAN 1 1
34 LAINNYA 1 1
35 MATI LISTRIK 1 1
Not Ready PT1
33 UNSC PT2 1 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
34 Landing Page 1
35 Sobat IndiHome 1
36 Kiosk 1
37 147 Digital 1
38 Web IndiHome 1
39 E-Commerce 1
40 Sosmed 1
41 MyIndiHome Customer 1
42 MyTelkomsel 1
43 MyGrapari
Non Digital Channel
44 Sales Force 350
45 Grapari & Plasa Telkom 1
TOTAL REALISASI
#N/A
Jumlah WO (WORK ORDER)
TA Potensi Presentase Target Realisasi ACH
Teknisi ACH Target
Harian Target (%) Harian Harian Potensi
IOAN
98 70% 69 14 14.29% 20.29%
98 69 14 14.29% 20.29%
6 4 - 0.00% 0.00%
5 4 1 20.00% 25.00%
10 7 - 0.00% 0.00%
3 2 2 66.67% 100.00%
1 1 - 0.00% 0.00%
73 51 11 15.07% 21.57%
112 10% 12 2
44 0.00% 0.00%
1 - 0.00%
0 - -
2 - -
0 - -
0 - -
0 - -
15 - 0.00%
0 - -
5 - 0.00%
0 - -
0 - -
0 - -
1 - -
2 - 0.00%
18 - 0.00%
31 1 5.00% 50.00%
4 - 0.00%
0 - -
0 - -
0 - -
0 - -
0 - -
8 - 0.00%
1 - 0.00%
12 1 16.67%
2 - 0.00%
4 - 0.00%
16 - 0.00% 0.00%
0 - -
0 - -
0 - -
5 - 0.00%
11 - 0.00%
5 - - -
3 - -
2 - -
0 - -
52 5% 3 0
52 0.00% 0.00%
47 68% #N/A 11 0.00% 0.00%
12 3 25.00% 35.71%
4 1 25.00%
1 - 0.00%
3 1 0.3333333
- - -
2 - 0.00%
- - -
- - -
- - -
- - -
2 1 0.5
35 -
35 8 50.00% 71.43%
0 50.00%
309 #N/A 27 -
- -
Jumlah WO (WORK ORDER)
Solusi Note
Akan dipastikan dahulu
JanganPS
Target digantiSundaySunday22
DWS MONDAY TUESDAY
WITEL OCT 90% 100%
BANTEN 3.179 102 114
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel) Teknisi TA
Fulfillme HHO (Akses,
ASO Hero Provisioni
nt (Branch) Daman &
ng
Penyelesaian PI
1 PI PAGI 1 5 39
AS - EX 1 5 39
AS - HI 1 5 39
AS - H+ 1 5 39
NEW MANJA (TOTAL WO SURVEY) 1 5 39
MIA - INVALID SURVEY 1 5 39
MIA - SEND SURVEY 1 5 39
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1 5 39
3 ODP FULL 1 1 5 39
4 KENDALA JALUR/ RUTE TARIKAN 1 5 39
5 TIDAK ADA ODP 1 1 5 39
6 CROSS JALAN 1 5 39
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1 5 39
10 KENDALA MATERIAL/NTE 1 1 5 39
11 TIANG 1 5 39
12 LIMITASI ONU 1 1 5 39
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1 39
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1 5 39
Kendala Pelanggan
19 PENDING 12 1 5 39
20 KENDALA IZIN / MENUNGGU PPJAB 12 1 5 39
21 BATAL 12 1 5 39
22 ALAMAT TIDAK DITEMUKAN 12 1 5 39
23 INDIKASI CABUT PASANG 12 1 5 39
24 DOUBLE INPUT 12 1 5 39
25 GANTI PAKET 12 1 5 39
26 ORDER TES 12 1 5 39
27 SUDAH ADA PROVIDER LAIN 12 1 5 39
28 CP RNA 12 1 5 39
29 PINDAH SEGMEN 12 1 5 39
30 PELANGGAN MASIH RAGU/ BATAL 12 1 5 39
Kendala Lainnya
31 Kendala System 12 1 5
Not Ready PT1
32 UNSC 1 1 39
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
33 Landing Page 1
34 Sobat IndiHome 1
35 Kiosk 1
36 147 Digital 1
37 Web IndiHome 1
38 E-Commerce 1
39 Sosmed 1
40 MyIndiHome Customer 1
41 MyTelkomsel 1
42 MyGrapari
Non Digital Channel
43 Sales Force 193
44 Grapari & Plasa Telkom 3
TOTAL REALISASI
#N/A
Jumlah WO (WORK ORDER)
TA ACH ACH
Potensi Presentase Target Jml
Teknisi Potensi Target
Harian Target (%) Harian Realisasi
IOAN (%) (%)
8 70% 6 10 125% 167%
128 0 0 #DIV/0! #DIV/0!
0 - 0 0% 0%
7 - 5 0% 0%
0 - 0 #DIV/0! #DIV/0!
0 - 0 #DIV/0! #DIV/0!
1 - 1 0% 0%
0 - 0 0% 0%
27 10% 3 2 7% 67%
2 - 0 0% 0%
0 - - -
0 - - -
0 - - -
2 - - -
0 - - -
128 0 - - -
128 0 - - -
0 - - -
0 - - -
0 - - -
0 - - -
0 - - -
0 - - -
0 - - -
128 0 - - -
128 0 - - -
0 - - -
22 - 2 0% 0%
5 - - -
12 - - -
2 - - -
1 - - -
1 - - -
- - -
1 - - -
- - -
- - -
- - -
- - -
- - -
3 - 1 0% 0%
3
9 5% 1 0 0% 0%
8 - 1
44 68% 29.92 18 0% 60%
20 - - -
9 - - -
1 - - -
2 - - -
1 - - -
4 - - -
0 - - -
0 - - -
2 - - -
1 - - -
24 - - -
23 - - -
1 - - -
#N/A #N/A 30 #N/A #N/A
Solusi Note
Input Ulang
Perbaikan ODP
Koordinasi dengan tekdung atau teknisi developer
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
Jangan digantiSundaySunday22
Target PS
DWS MONDAY
WITEL OCT 90%
JAKPUS 1.371 44
Realisasi #VALUE!
No PS Source Real Modal
1 PI Pagi all 24
2 Solusi FO Daily 26
a. Kendala Pelanggan
- Pending 1
. - Kendala Izin Menunggu PPJAB 14
- Batal 3
- Alamat Tidak Ditemukan 4
- CP RNA 1
b. Kendala Jaringan
c. Kendala Sistem 3
3 Solusi UNSC PT2 9
4 New Additional PI from TSEL Before 16:00 40
TOTAL 99
*source : kpro
FO 19 Okt 2023
NO ORDER_ID STO
1 543205805 CID
2 543207906 CID
3 543312167 KMY
4 543318039 CID
5 543325175 CID
6 543332209 GBC
7 543349880 KMY
8 543376878 GBI
9 543380484 GBI
10 543382955 GBC
11 543384478 GBC
12 543385709 GBC
13 543386329 CPP
14 543386661 GBC
15 543388463 GBC
16 543389498 GBI
17 543389682 CID
18 543393699 CPP
19 543394287 CID
20 543395812 GBC
21 543396035 GBC
22 543396843 GBC
23 543396934 GBC
24 543398095 GBC
25 543401584 GBI
26 543339945 GBI
27 543392115 GBC
TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
100% 100% 100% 90% 80% 75%
49 49 49 44 39 37
PI PAGI 13 OKTOBER
NO Order_ID STO Track_ID NO_INET STATUS_TASK REALISASI
1 543327173 CPP MYID-24023101122602276130 MIA - SEND SU PS
2 543329842 CPP MYID-21223100122602276106 MIA - SEND SURVEY
3 543330728 CPP MYIR-10468377122602276136 MIA - SEND SURVEY
4 543332703 CPP MYIR-10468743122602276137 MIA - SEND SU PS
5 543332948 CPP MYIR-10468747122602276138 MIA - SEND SU PS
6 543333400 CPP MYIR-10468593122602276120 MIA - SEND SU PS
7 543326220 GBC MYIR-10468683121661033118 ASSIGNED PS
8 543332209 GBC MYID-24023100121661004924 ASSIGNED
9 543333035 CID MYIR-10468739122510276365 ASSIGNED PS
10 543333082 CID MYIR-10468720122510276369 ASSIGNED PS
11 543333199 CID MYIRX-1696998122510276680 ASSIGNED
12 543292730 KMY MYIR-10467939121509229835 ASSIGNED
13 543324003 GBC MYIR-10468659121661033110 ASSIGNED PS
FO WFM 13 OKTOBER
NO Order_ID STO Track_ID NO_INET STATUS_TASK REALISASI
1 543112671 GBC MYIRX-1022309121661034818 ALAMAT TIDAK DITEMUKAN
2 543205805 CID MYID-10123093122510276148 KENDALA IZIN
3 543207906 CID MYIR-10467084122510276160 KENDALA IZIN
4 543219520 CID MYID-10123092122510276642 BATAL
5 543254854 GBC MYIR-10467544121661034444 ALAMAT TIDAK DITEMUKAN
6 543276600 KMY MYIR-10468130121509229824 KENDALA IZIN
7 543279194 GBC MYID-24023100121661035934 KENDALA IZIN
8 543305647 GBI MYID-40123101122604221392 PENDING PS
9 543312167 KMY MYIR-10468239121509229645 KENDALA IZIN
10 543316982 CID MYIR-10468570122510276346 INDIKASI CABUT PASANG
11 543325175 CID MYIR-10468422122510276356 KENDALA IZIN
12 543325341 CPP MYIR-10468291122602276122 PENDING PS
13 543327534 CID MYID-60223101122510276695 KENDALA IZIN
14 543328183 GBC MYID-10123100121661033166 PENDING
15 543329185 GBC MYID-40123100121661035599 KENDALA IZIN
16 543330614 KMY MYID-60223101121509229749 KENDALA IZIN
17 543330790 GBC MYIR-10468718121661030922 PENDING
18 543325012 GBI MYID-90123101122604221227 KENDALA SISTEM
19 543318039 CID MYIR-10468431122510276681 KENDALA JARINGAN
NO FO WFM
1 543112671 GBC MYIRX-1022309121661034818 ALAMAT TIDAK Cancel Completed
2 543205805 CID MYID-10123093122510276148 KENDALA IZIN Provisioning Failed|WFM|IN1
3 543207906 CID MYIR-10467084122510276160 KENDALA IZIN Provisioning Failed|WFM|IN1
4 543219520 CID MYID-10123092122510276642 BATAL Cancel Completed
5 543254854 GBC MYIR-10467544121661034444 ALAMAT TIDAK Cancel Completed
6 543279194 GBC MYID-24023100121661035934 KENDALA IZIN Revoke Follow Up Booked o
7 543312167 KMY MYIR-10468239121509229645 KENDALA IZIN Provisioning Failed|WFM|IN1
8 543316982 CID MYIR-10468570122510276346 INDIKASI CABU Cancel Completed
9 543318039 CID MYIR-10468431122510276681 KENDALA IZIN Provisioning Failed|WFM|IN1
10 543325012 GBI MYID-90123101122604221227 ALAMAT TIDAK Provisioning Failed|WFM|IN1
11 543325175 CID MYIR-10468422122510276356 KENDALA IZIN Provisioning Failed|WFM|IN1
12 543327534 CID MYID-60223101122510276695 KENDALA IZIN Cancel Completed
13 543330614 KMY MYID-60223101121509229749 KENDALA IZIN Follow Up Revoke Complete
14 543330790 GBC MYIR-10468718121661030922 PENDING Provisioning Failed|WFM|IN1
15 543332209 GBC MYID-24023100121661004924 BATAL Provisioning Failed|WFM|IN1
16 543344129 GBC MYID-24023101121661035277 KENDALA IZIN Completed
17 543344398 CID MYIR-10468121122510276706 BATAL Provisioning Failed|WFM|IN1
18 543349880 KMY MYID-90123100121509229841 KENDALA IZIN Provisioning Failed|WFM|IN1
19 543349924 KMY MYIR-10468810121509229839 KENDALA IZIN Cancel Completed
20 543353198 GBI MYID-10123101122604220942 PENDING Completed
21 543355025 KMY MYID-60223101121509229842 KENDALA IZIN Completed
22 543355134 KMY MYID-40123101121509229843 KENDALA IZIN Provisioning Failed|WFM|IN1
23 543357840 KMY MYIR-10469000121509229844 KENDALA IZIN Completed
24 543358167 KMY MYIR-10469001121509229846 KENDALA IZIN Provisioning Failed|WFM|IN1
25 543359499 GBC MYIR-10469047121661035700 RNA Provisioning Failed|WFM|IN1
26 543360306 KMY MYID-24023101121509229848 BATAL Cancel Completed
27 543360308 GBC MYID-60223101121661033328 BATAL Follow Up Revoke Complete
28 543361089 GBI MYID-90123101122604243300 ALAMAT TIDAK Provisioning Failed|WFM|IN1
29 543339945 GBI MYID-60223101122604221585 Kendala SIste Provisioning Failed|UIM|IN16
FO Daily
NO ORDER_ID DEVICE_ID SPEEDY STO STATUS_RESUME Realisasi
1 543205805 MYID-10123093122510276148 CID 7 | OSS - FALLOUT
2 543207906 MYIR-10467084122510276160 CID 7 | OSS - FALLOUT
3 543312167 MYIR-10468239121509229645 KMY 7 | OSS - FALLOUT
4 543318039 MYIR-10468431122510276681 CID 7 | OSS - FALLOUT
5 543325012 MYID-90123101122604221227 GBI 7 | OSS - FALLOUT
6 543325175 MYIR-10468422122510276356 CID 7 | OSS - FALLOUT
7 543332209 MYID-24023100121661004924 GBC 7 | OSS - FALLOUT
8 543344398 MYIR-10468121122510276706 CID 7 | OSS - FALLOUT
9 543349880 MYID-90123100121509229841 KMY 7 | OSS - FALLOUT
10 543355134 MYID-40123101121509229843 KMY 7 | OSS - FALLOUT
11 543358167 MYIR-10469001121509229846 KMY OSS - FALLOUT Completed
12 543359499 MYIR-10469047121661035700 GBC OSS - FALLOUT
13 543361089 MYID-90123101122604243300 GBI OSS - FALLOUT
14 543361660 MYIRX-1697370121509229849 KMY OSS - FALLOUT Completed
15 543364961 MYID-60223101121509229749 KMY OSS - FALLOUT
16 543366928 MYID-24023101122510276411 CID OSS - FALLOUT
PI Pagi 18 Okt
NO ORDER_ID STO DEVICE_ID SPEEDY DESC_TASK realisasi
1 543374264 GBI MYID-24023101122604220489 Pull Drop Core PS
2 543376878 GBI MYID-24023101122604220502 Pull Drop Core
3 543386024 GBI MYIR-10469323122604221595 Install ONT
4 543386661 GBC MYIR-10469329121661036010 Pull Drop Core
5 543386975 GBC MYIR-10469332121661036012rvice Broadband PS
6 543388274 CID MYID-24023101122510276429 Pull Drop Core PS
7 543388407 CID MYID-60223101122510276439 Pull Drop Core PS
8 543388463 GBC MYID-80123101121661036015 Install ONT
9 543381129 CPP MYID-80123101122602276288 - SEND SURVEY PS
10 543381790 CPP MYID-24023101122602276894 - SEND SURVEY
11 543383153 CPP MYIR-10469200122602276895 - SEND SURVEY PS
12 543384737 CPP MYID-24023101122602276295 - SEND SURVEY PS
13 543385266 CPP MYIR-10469316122602276896 - SEND SURVEY PS
14 543387436 CPP MYIR-10469337122602276299 - SEND SURVEY PS
15 543387616 CPP MYID-60223101122602276900 - SEND SURVEY
16 543387709 CPP MYIR-10469229122602276901 - SEND SURVEY
17 543388191 CPP MYID-10123101122602276303 - SEND SURVEY
18 543388295 CPP MYIR-10469349122602276902 - SEND SURVEY PS
19 543388581 CPP MYID-40123101122602276304 - SEND SURVEY PS
20 543252193 GBI akulagitest 122604221655 RE
21 543252345 GBI akulagitest 122604221938 RE
22 543252912 GBI akutest order 122604221942 RE
23 543252923 GBI AKSHAL DZIKRIL122604221940 RE
24 543293532 GBI test 122604220576 RE
FO 18 Okt
NO ORDER_ID STO DEVICE_ID SPEEDY SUB ERROR CODE realisasi
1 543205805 CID MYID-10123093122510276148 KENDALA IZIN
2 543207906 CID MYIR-10467084122510276160 KENDALA IZIN
3 543312167 KMY MYIR-10468239121509229645 KENDALA IZIN
4 543318039 CID MYIR-10468431122510276681 KENDALA IZIN
5 543325012 GBI MYID-90123101122604221227AK DITEMUKAN
6 543325175 CID MYIR-10468422122510276356 KENDALA IZIN
7 543332209 GBC MYID-24023100121661004924 BATAL
8 543344398 CID MYIR-10468121122510276706 BATAL
9 543349880 KMY MYID-90123100121509229841 KENDALA IZIN
10 543355134 KMY MYID-40123101121509229843 KENDALA IZIN
11 543359499 GBC MYIR-10469047121661035700 RNA
12 543361089 GBI MYID-90123101122604243300AK DITEMUKAN
13 543364961 KMY MYID-60223101121509229749 KENDALA IZIN PS
14 543366928 CID MYID-24023101122510276411 KENDALA IZIN
15 543375108 GBC MYIRX-1022310121661033610 BATAL
16 543375526 KMY MYID-60223101121509229848 KENDALA IZIN PS
17 543380484 GBI MYID-10123100122604221591 PENDING
18 543382199 GBI MYID-90123100122604221593AK DITEMUKAN
19 543382938 CPP MYIR-10469204122602275072ENDALA SISTEM
20 543382955 GBC MYID-24023101121661036004 KENDALA IZIN
21 543383184 CID MYID-10123101122510276430 KENDALA IZIN PS
22 543385709 GBC MYIRX-1697457121661033473 KENDALA IZIN
23 543386235 CID MYIR-10469320122510276436ENDALA SISTEM PS
24 543386329 CPP MYID-40123101122602276297 KENDALA IZIN
25 543386816 GBI MYID-21223101122604221772AK DITEMUKAN
26 543339945 GBI MYID-60223101122604221585
ovisioning Failed|WFM|IN169266310|DI LOKASI SUDAH ADA INET AKTIF NYA 122510257898
ncel Completed
ovisioning Failed|WFM|IN168880434|PPJAB-TUNGGU PENARIKAN PT API
ovisioning Failed|WFM|IN168880466|PPJAB-TUNGGU PENARIKAN PT API
ncel Completed
ncel Completed
voke Follow Up Booked oleh 950188
ovisioning Failed|WFM|IN169214669|PPJAB menunggu penjadwalan dari BM setempat apartemen the mansion Kemayoran
ncel Completed
ovisioning Failed|WFM|IN169305261|PPJAB-TUNGGU PENARIKAN PT API
ovisioning Failed|WFM|IN169306016|MASUK AREA WITEL CIANJUR
ovisioning Failed|WFM|IN169289173|PPJAB-TUNGGU PENARIKAN PT API
ncel Completed
low Up Revoke Completed, New Order ID : SC543364961
ovisioning Failed|WFM|IN169419034|INPUL
ovisioning Failed|WFM|IN169305281|PELANGGAN SUDAH MENBATALKAN PEMASANGANNYA
ovisioning Failed|WFM|IN169323764|BATAL PASANG PIC KAELA YUFITA AMALIA 085643436070
ovisioning Failed|WFM|IN169346116|PPJAB menunggu penjadwalan dari BM setempat apartemen the mansion Kemayoran
ncel Completed
ovisioning Failed|WFM|IN169361171|PPJAB menunggu penjadwalan dari BM setempat apartemen the mansion Kemayoran Ja
ovisioning Failed|WFM|IN169374747|PPJAB menunggu penjadwalan dari BM setempat apartemen the mansion Kemayoran
ovisioning Failed|WFM|IN169381799|PELANGGAN TIDAK BISA DIHUBUNGI
ncel Completed
low Up Revoke Completed, New Order ID : SC543368036
ovisioning Failed|WFM|IN169384132|MASUK AREA WITEL JAKARTA TIMUR
ovisioning Failed|UIM|IN169323901|1029:Reservation not found for Broadband CFS with Reservation ID : 23445952266
A - SEND SURVEY
A - SEND SURVEY
ovisioning Issued
e mansion Kemayoran
e mansion Kemayoran
e mansion Kemayoran
e mansion Kemayoran
ID : 23445952266
DAILY/MONTHLY TARGET
Jumlah Resource
PENYELESAIAN PI
1 PI PAGI HI 1 5
2 PENDING 1 8
3 MANJA HI 2 37
4 LOSS 1 2
5 SISA PI 2 19
KENDALA JARINGAN
10 ODP FULL 9
13 CROSS JALAN
14 ODP LOSS/RETI/RUSAK 1
15 SALAH TAGGING
16 KENDALA MATERIAL/NTE
17 TIANG
18 LIMITASI ONU
20 ODP NODE-B
21 ODP BELUM GO LIVE 6
22 ODP GENDONG
23 KENDALA IKR/IKG
KENDALA PELANGGAN
24 PENDING 1 1
25 KENDALA IZIN 1 1
26 BATAL 1 1
29 DOUBLE INPUT 1 1
30 GANTI PAKET 1 1
31 RUMAH KOSONG
32 KENDALA DEPOSIT
33 RNA
34 KENDALA PERANGKAT
KENDALA LAINNYA
36 CUACA/HUJAN 1 1
37 MATI LISTRIK 1 1
38 UNSC 1 1 1
Digital Channel
39 Landing Page 3
40 Sobat IndiHome 3
41 Kiosk 3
42 147 Digital
43 Web IndiHome 9
44 E-Commerce
45 Sosmed
46 MyIndiHome Customer 7
47 MyTelkomsel 4
48 MyGrapari
TOTAL REALISASI
200/5000
37
19
108
43
43
0
6
93
72
51 5% 3 0.00% 0.00%
51
~ ODP jauh
Geser UNSC
1. Dilakukan VALINS
2. Telusur port BT & CT0
3. Cek core idle dan jalur
4. Expand port
Koordinasi ODP (8dan
perizinan menjadi 16)
pembangunan jalur
subduct
Input Ulang
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
Jangan
SundaySunday22
diganti:
TARGE MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
T PS WITEL OCT
DARI 90% 100% 100% 100% 90%
DWS
BOGOR 4950 159 177 177 177 159
DETAIL POTENSI PS
NAMA
YA NO NO SC WFM ID STO TL PROV
STATUS KPROTEKNISI
PIC
7 | OSS -
71 1 543411465 339317988 BJD
HERI
PROVISIONING
HERYANTO
ISSUED
MAYA
WAHYU/ OSS - TESTING F2BOO18
2 543358154 338939603 BOO NOVIANT
RICKY SERVICE
Y
WAHYU/ OSS - TESTING WAHYUDI
3 543396632 339219589 BOO
RICKY SERVICE N
7 | OSS -
ROBI ALDI
4 543408973 339304441 CBI PROVISIONING F2CBI051 KARLINA
AWALUDDIN
ISSUED
ROBI ALDI WAHYUDI
5 543395545 339212725 CBI OSS - FALLOUT
AWALUDDIN N
RAKHA
ROBI ALDI
6 543404578 339281424 CBI OSS - FALLOUT F2CBI055 NURDIAN
AWALUDDIN
SYAH
ROBI ALDI
7 543406787 339292689 CBI OSS - FALLOUT F2CBI057 KARLINA
AWALUDDIN
M IHSAN WAHYUDI
8 543388251 339154567 CGD OSS - FALLOUT
MUBAROK N
7 | OSS -
9 543411061 339315931 CJU ABDUL AZIZ PROVISIONING
ISSUED
7 | OSS -
TAUFIK
10 543315462 338610657 CLS PROVISIONING F2CLS006 ANNATA
HIDAYAT
ISSUED
WFM -
TAUFIK
11 543403159 339272986 CLS ACTIVATION
HIDAYAT
COMPLETE
ARIA 7 | OSS - MAYA
12 543291925 339235759 CNE WITJAKSON PROVISIONING F2CNE053 NOVIANT
O ISSUED Y
ARIA 7 | OSS - RAKHA
13 543291944 339237705 CNE WITJAKSON PROVISIONING F2CNE008 NURDIAN
O ISSUED SYAH
ARIA 7 | OSS -
EKO
14 543292105 339235886 CNE WITJAKSON PROVISIONING F2CNE097
YUDHA
O ISSUED
ARIA
OSS - TESTING DARY
15 543407141 339294148 CNE WITJAKSON
SERVICE EKADANA
O
ARIA EKO
16 543389490 339176910 CNE WITJAKSON OSS - FALLOUT F2PCM87 YUDHA
O PRASTYO
ARIA
WAHYUDI
17 543401411 339248149 CNE WITJAKSON OSS - FALLOUT
N
O
7 | OSS -
DEDEN M
18 543411652 339319069 CPS PROVISIONING
HAMDI
ISSUED
DEDEN M OSS - TESTING
19 543405525 339286063 CPS
HAMDI SERVICE
7 | OSS - MAYA
20 543252510 339237048 CRI ABDUL AZIZ PROVISIONING F2CRI004 NOVIANT
ISSUED Y
7 | OSS -
EKO
21 543401765 339250978 CRI ABDUL AZIZ PROVISIONING F2CRI001
YUDHA
ISSUED
7 | OSS - MAYA
22 543402120 339253549 CRI ABDUL AZIZ PROVISIONING F2CRI006 NOVIANT
ISSUED Y
7 | OSS - RAKHA
23 543401689 339250406 CRI ABDUL AZIZ PROVISIONING F2CRI004 NURDIAN
ISSUED SYAH
RAKHA
24 543389500 339176917 CRI ABDUL AZIZ OSS - FALLOUT F2CRI003 NURDIAN
SYAH
WAHYUDI
25 543392502 339194095 CRI ABDUL AZIZ OSS - FALLOUT
N
MAYA
26 543394647 339207130 CRI ABDUL AZIZ OSS - FALLOUT F2CRI006 NOVIANT
Y
RAKHA
27 543398795 339231610 CRI ABDUL AZIZ OSS - FALLOUT F2CRI004 NURDIAN
SYAH
WAHYUDI
28 543402111 339253293 CRI ABDUL AZIZ OSS - FALLOUT
N
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
Jadwal Posko Oktober 2023
SATURDAY SUNDAY Senin Selasa Rabu
80% 75% 1 2 3 4
141 133
OKTOBER 9 10 11
UIC 16 17 18
52
TA,
TELKOMSEL Aisha Fuar Cherly
TA, TREG,
TELKOMSEL 23 24 25
TA, TREG,
TELKOMSEL Bobby Priyana Saprudin
Anwardin Putu
STATUS JAM
STATUS
10 JAM 12
STATUS JAM 14 STATUS JAM 16
STATUS JAM 18
STATUS JAMSTATUS
20 JAM 22
PI
PI FO (WFM)
FO (WFM)
PI FO (WFM) FO (WFM) PI
PI PI PI PI
PI PI
PI PI PI
TESTING SERVICE
PI PI PI PI
PI PI PI
PI PI PI PI
PI PI
PI FO (WFM)
PI FO (WFM)
PI PI FO (ACTIVATION) FO (WFM)
PI PI PI
PI PI FO (WFM)
PI
PI PI
PI PI PI
PI PI FO (WFM) FO (WFM)
PI
FO (WFM)
PI PI
TESTING SERVICE
TESTING SERVICE TESTING SERVICE TESTING SERVICE TESTING SERVICE
PI FO (WFM) FO (WFM)
PI FO (WFM)
PI FO (WFM)
FO (WFM)
FO (WFM)
PI FO (WFM)
PI PI FO (WFM)
PI FO (WFM)
PI PI PI PI
PI FO (WFM)
5 6 7 8
Ana
12 13 14 15
Simo Boni
19 20 21 22
Effendi Dwi
26 27 28 29
Lutfi Urfan
3 Memastikan semua data Detail Potensi PI pagi sudah dibagi ke all PIC (HD FF dan SS
KET 4 Share prognosa per 2 jam di group FMC
PI
ntuk mengawal potensi WO
h dibagi ke all PIC (HD FF dan SSC) serta sudah di assign ke teknisi
DETAIL POTENSI PI
RULES OF THE GAME UIC
1
Selanjutnya PIC yang piket PASTE AS NO
memfollow up ke UIC terkait, dan VALUES
DETAIL POTENSI PI 22 Oct 23Y
Data ambil secara berkala dari sheet BOGOR
Tanggal Update NO SC WFM ID STO
Err:522 543387793 339151453 BJD
Err:522 543384679 339133145 CNE
Err:522 543388715 339158541 CSN
Err:522 543388588 339157190 CWI
Err:522 543383557 339126631 SPL
Err:522 543385685 339138062 BOO
Err:522 543314473 339183995 CSN
Err:522 543387183 339146769 CWI
Err:522 543385739 339138872 PAG
Err:522 543388572 339157297 CBI
Err:522 543387519 339149158 CLS
Err:522 543384040 339129555 JGL
Err:522 543387702 339150662 CSL
Err:522 543384717 339133133 CWI
Err:522 543374993 339079796 SKJ
Err:522 543387768 339151137 BOO
Err:522 543387948 339152428 CBI
Err:522 543388366 339155573 CWI
Err:522 543386298 339141682 GPI
Err:522 543385078 339134723 PAR
Err:522 543388060 339152943 SKJ
Err:522 543351228 338875672 SPL
Err:522 543388251 339154567 CGD
Err:522 543387302 339147608 CWI
Err:522 543387473 339148929 DEP
Err:522 543387261 339147221 LWL
Err:522 543385319 339136056 CJU
Err:522 543389490 339176910 CNE
Err:522 543391081 339186391 CSR
Err:522 543389573 339177274 PAR
Err:522 543391695 339189588 SKJ
Err:522 543393080 339197220 DEP
Err:522 543391619 339189204 PAR
Err:522 543392990 339196883 CRI
Err:522 543391786 339189981 CWI
Err:522 543390958 339185536 PAR
Err:522 543392451 339193750 CSL
Err:522 543389881 339179403 PCM
Err:522 543396101 339216420 DEP
Err:522 543395809 339214734 SKJ
Err:522 543393196 339199609 GPI
Err:522 543392500 339194113 BOO
Err:522 543394019 339203624 DEP
TEDY SAPUTRA
TEDY SAPUTRA
TEDY SAPUTRA
ANISA SHAFIRA
ANNATA
Annata Dwi Cahya
DARY EKADANA
EKO YUDHA PRASTYO FO (WFM) FO (WFM)
EKO YUDHA PRASTYO FO (WFM) TESTING SERVICE
EKO YUDHA PRASTYO FO (WFM) FO (WFM)
EKO YUDHA PRASTYO FO (WFM) FO (WFM)
FARIZ TAUPIK TEBE
KARLINA NURHAYATI FO (WFM)
KARLINA NURHAYATI FO (WFM)
PRIYANTO
RAKHA NURDIANSYAH
Rakha Nurdiansyah SE
RENDI SYAMSUDIN
TEDY SAPUTRA
TEDY SAPUTRA
WAHYUDIN COMPLETED (PS)
WAHYUDIN
WAHYUDIN
WAHYUDIN
WAHYUDIN
EKO YUDHA PI PI
EKO YUDHA PI FO (WFM)
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA COMPLETED (PS)
EKO YUDHA PI PI
EKO YUDHA PI PI
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA PI PI
EKO YUDHA PI PI
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA TESTING SERVICE COMPLETED (PS)
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA PI PI
EKO YUDHA FO (WFM) FO (WFM)
EKO YUDHA FO (WFM) TESTING SERVICE
EKO YUDHA PI PI
EKO YUDHA FO (WFM) TESTING SERVICE
MAYA NOVIANTY PI PI
MAYA NOVIANTY FO (WFM) FO (WFM)
MAYA NOVIANTY PI COMPLETED (PS)
MAYA NOVIANTY FO (WFM) COMPLETED (PS)
MAYA NOVIANTY PI PI
MAYA NOVIANTY PI PI
MAYA NOVIANTY PI PI
MAYA NOVIANTY FO (WFM) FO (WFM)
MAYA NOVIANTY FO (WFM) COMPLETED (PS)
MAYA NOVIANTY PI PI
MAYA NOVIANTY PI FO (WFM)
MAYA NOVIANTY PI PI
MAYA NOVIANTY FO (WFM) COMPLETED (PS)
MAYA NOVIANTY FO (WFM) FO (WFM)
MAYA NOVIANTY FO (WFM) COMPLETED (PS)
MAYA NOVIANTY PI FO (WFM)
MAYA NOVIANTY FO (WFM) PI
MAYA NOVIANTY FO (WFM) PI
MAYA NOVIANTY PI PI
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH FO (ACTIVATION) TESTING SERVICE
RAKHA NURDIANSYAH PI FO (WFM)
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH PI FO (WFM)
RAKHA NURDIANSYAH PI FO (WFM)
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH PI COMPLETED (PS)
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH TESTING SERVICE COMPLETED (PS)
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH TESTING SERVICE COMPLETED (PS)
RAKHA NURDIANSYAH TESTING SERVICE COMPLETED (PS)
RAKHA NURDIANSYAH PI FO (WFM)
RAKHA NURDIANSYAH PI FO (WFM)
RAKHA NURDIANSYAH PI PI
RAKHA NURDIANSYAH PI PI
WAHYUDIN PI PI
WAHYUDIN PI PI
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN PI PI
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN PI FO (WFM)
WAHYUDIN PI PI
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN PI PI
WAHYUDIN COMPLETED (PS)
WAHYUDIN PI TESTING SERVICE
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN FO (WFM) FO (WFM)
WAHYUDIN TESTING SERVICE COMPLETED (PS)
WAHYUDIN FO (WFM) FO (WFM)
KARLINA FO (WFM)
KARLINA PI
KARLINA COMPLETED (PS)
KARLINA COMPLETED (PS)
KARLINA PI
KARLINA PI
KARLINA FO (WFM)
KARLINA COMPLETED (PS)
KARLINA TESTING SERVICE
KARLINA PI
KARLINA COMPLETED (PS)
DARY EKADANA
DARY EKADANA
DARY EKADANA
DARY EKADANA
DARY EKADANA
DARY EKADANA
KARLINA
KARLINA
KARLINA
KARLINA
KARLINA
KARLINA
KARLINA
MUHAMAD SEPTIYAN
MUHAMAD SEPTIYAN
MUHAMAD SEPTIYAN
MUHAMAD SEPTIYAN
MUHAMAD SEPTIYAN
MUHAMAD SEPTIYAN
PRIYANTO
PRIYANTO
PRIYANTO
PRIYANTO
PRIYANTO
PRIYANTO
RENDI SYAMSUDIN
RENDI SYAMSUDIN
RENDI SYAMSUDIN
RENDI SYAMSUDIN
RENDI SYAMSUDIN
KARLINA
KARLINA
KARLINA
KARLINA
HD
STATUS JAM 14 STATUS JAM 16 STATUS JAM 18
PI TESTING SERVICE
FO (WFM) FO (WFM)
PI TESTING SERVICE
FO (WFM)
FO (WFM) FO (WFM)
PI TESTING SERVICE
TESTING SERVICE TESTING SERVICE
PI PI
FO (WFM)
FO (WFM)
PI PI PI
PI TESTING SERVICE
FO (WFM) FO (WFM)
FO (WFM) TESTING SERVICE
PI FO (WFM)
PI FO (ACTIVATION)
PI PI FO (WFM)
FO (WFM)
PI FO (WFM) TESTING SERVICE
PI FO (WFM) FO (WFM)
PI PI FO (WFM)
PI PI
FO (WFM) FO (WFM)
FO (WFM) FO (WFM)
COMPLETED (PS)
FO (WFM)
COMPLETED (PS)
FO (WFM)
COMPLETED (PS)
PI
FO (WFM)
FO (WFM)
COMPLETED (PS)
PI
PI
COMPLETED (PS)
PI
PI
FO (WFM)
FO (WFM)
COMPLETED (PS)
FO (WFM)
FO (WFM)
FO (WFM)
COMPLETED (PS)
TESTING SERVICE
COMPLETED (PS)
FO (WFM) FO (WFM)
COMPLETED (PS)
PI PI
PI PI
PI PI
FO (WFM) FO (WFM)
FO (WFM) FO (WFM)
COMPLETED (PS)
COMPLETED (PS)
COMPLETED (PS)
FO (WFM) FO (WFM)
COMPLETED (PS)
COMPLETED (PS)
PI PI
PI FO (WFM)
COMPLETED (PS)
FO (ACTIVATION) COMPLETED (PS)
FO (WFM) FO (WFM)
TESTING SERVICE COMPLETED (PS)
FO (WFM) FO (WFM)
FO (ACTIVATION) FO (WFM)
FO (WFM) FO (WFM)
TESTING SERVICE TESTING SERVICE
TESTING SERVICE COMPLETED (PS)
FO (WFM) TESTING SERVICE
FO (WFM) FO (WFM)
COMPLETED (PS)
COMPLETED (PS)
TESTING SERVICE COMPLETED (PS)
FO (WFM) FO (WFM)
COMPLETED (PS)
FO (WFM)
FO (WFM)
FO (WFM)
COMPLETED (PS)
TESTING SERVICE
COMPLETED (PS)
FO (WFM)
FO (WFM)
PI
PI
PI
PI
PI
PI FO (WFM)
PI FO (WFM)
PI
PI
PI
CANCEL COMPLETED
FO (WFM)
COMPLETED (PS)
COMPLETED (PS)
COMPLETED (PS)
PI
PI
PI
PI
COMPLETED (PS)
COMPLETED (PS)
CANCEL COMPLETED
CANCEL COMPLETED
PS DIAGRAM TREES
NOT
NOT
NOT
NOT
NOT
NOT
PS
NOT
NOT PENDING MANJA 19102023 14 SIANG sesua
PS
NOT TIDAK ADA ODP PT3 | -6.429553,106.751355
PS
NOT
NOT H+20 | MANJA 01112023 13.00 | ERVIN TRYAZTAM
NOT Lanjut pt1 cust minta pending,Manja Sabtu
NOT
NOT
NOT
NOT
NOT
NOT
PS
NOT
NOT
NOT
NOT
NOT
NOT TIDAK ADA ODP belum ada jaringan disekitar
NOT PENDING 543394871 manja 19102023 10 nu
PS
PS
NOT
NOT
PS
NOT
NOT
NOT PENDING Manja kamis 19/10/2023 jam 13
PS
NOT TIDAK ADA ODP PT3 | TIDAK ADA JARINGA
PS
NOT PENDING H+1|manja|19102023|13.00|EUKU M
NOT PENDING Manja tgl 19102023 jam 17.00
NOT PENDING Manja 19102023 11.00
PS
NOT
PS
NOT 543399379 manja 20102023 10 jaringan read
PS
PS
PS
NOT
NOT
NOT
NOT
PS
NOT TIDAK ADA ODP | tikor pelanggan -6.466024,1
PS TIDAK ADA ODP | tikor pelanggan -6.466024,1
PS
PS
PS
PS
NOT
PS
PS
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT
PS
NOT
PS
NOT
PS
PS
NOT
NOT
NOT
NOT
NOT -6.443057,106.775991 | ODP-BJD-FY/54 | jara
PS
PS 543396632 manja 19102023 11 jaringan ready
NOT manja 19102023 15
PS H+1 | MANJA 19102023 13 | Pic : Ibu Ellyani C
NOT MANJA 19102023 17 SORE VIA TELPON, PIC
NOT
NOT MANJA 19/10/2023 13:00 lanjut PT1
NOT
PS
NOT cust minta aktivasi jumat, 20/10/2023 jam 13:2
NOT
PS
PS
PS CANCLWORK
PS manja tgl 20-10-2023
NOT Manja 19102023 11.00
PS
PS KETERANGAN :
NOT manja 19102023 16
NOT lagi IKR
PS
PS
NOT sdh pernah input di sc 543280495 dg kendala
NOT Manja Minggu 22102023 10:00
NOT PT3 |-6.495759,106.740518
PS
NOT
NOT Manja Jam 17.00
PS
PS
NOT
PS
NOT
NOT
NOT
NOT TL belum respon
NOT TL belum respon
NOT UN SC
NOT
NOT 543408905 odp terdekat jarak -+ 400 meter da
NOT Sudah aktif di SC 543384040 atas nama RIO R
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT
NOT REVOKE SC543410093
NOT manja 20102023 jam15 wib
PS
PS
PS
NOT
NOT proses pengebonan material manja hi jam 17a
NOT proses ceklok team
NOT sdg aktivasi ke grup
PS
PS
023 16 SORE APS PLGGN VIA WA MINTA BSK ALPRO READY PETUGAS SARMILIH
n -6.66375,106.852677 | ODP-CWI-FA/102 jauh blum ada jaringan | Jarak 800m | tikor ODP -6.663155,106.854086
ja besok 18102023 10 untuk survey jaringannya karna pelanggan masih di jakarta,terima bapa Eko 081287663527
GRES PENARIKAN
GRES PENARIKAN
n -6.662544,106.846193 | ODP-CWI-FW/02 jauh blum ada jaringan | jarak 400m | tikor ODP -6.663047,106.845097
929511 | 300m | ODP-GPI-FAD/06 | -6.428869,106.929546 | tdk ada odp dan crosing jl raya, butuh 1 tiang
nja hari ini 18102023 jam 16.00
anjut, jarak dari odp terdekat FA/135-+200M tidak ada tiang existing,masuk gg semprit
2023 09:00 ceklok jaringan
NJA 19102023 14 SIANG sesuai permintaan pelanggan via telpon PIC 089680036288 HENDRA, ALPRO READY
GRES PENARIKAN
023 13 SIANG bertemu langsung dengan pelanggan PIC 081316314182 Yusie, ALPRO READY
102023 | 15:00 | PIC Winda/ 0895391996643
023 15 | PIC DIAN EKA PUTRI 08116650032
NJA 19102023 14 SIANG sesuai permintaan pelanggan via telpon PIC 089680036288 HENDRA, ALPRO READY
DP belum ada jaringan disekitar ruko -6.628818, 106.797563, ada odp terdekat di dalam cluster BNR odp spbt ODP-BOO-FS/2
394871 manja 19102023 10 nunggu pelanggan di toko terima bu yuly cp 08116001991
ja kamis 19/10/2023 jam 13
DP PT3 | TIDAK ADA JARINGAN DAN TIDAK ADA TIANG TELKOM, TIKOR PLGGN -6.417998,106.793909 ODP TERDEKAT
anja 20102023 10 jaringan ready ODP-BOO-FBL/12 rumah kosong nunggu pelanggan di lokasi pa akhmad cp 085787053872]
DP | tikor pelanggan -6.466024,106.89982 | odp terdekat ODP-CTR-FFC/38 tikor -6.47,106.90 | jarak 400M | ke arah lokasi belu
DP | tikor pelanggan -6.466024,106.89982 | odp terdekat ODP-CTR-FFC/38 tikor -6.47,106.90 | jarak 400M | ke arah lokasi belu
775991 | ODP-BJD-FY/54 | jarak 300m | tikor odp -6.443993,106.776298
nja 19102023 11 jaringan ready ODP-BOO-FCQ/90 nunggu pelanggan di lokasi bu septi cp 085280679989
ut di sc 543280495 dg kendala -6.40680944, 106.9359246 | 270M | ODP-GPI-FG/07 | tdk ada odp dan msk gg sempit, butuh 6
22102023 10:00
59,106.740518
p terdekat jarak -+ 400 meter dari ODP-BOO-FAN/35 ke lokasi pelanggan tidak ada tiang masuk gang tidak layak -6.617507,10
SC 543384040 atas nama RIO ROHANSAH
23 jam15 wib
1287663527
106.845097
dp spbt ODP-BOO-FS/20 jarak -+ 400 meter ke ruko tsb tikor odp -6.628282, 106.797528
93909 ODP TERDEKAT ODP-DEP-FEW/09 JARAK KURLEB 250 M
mad cp 085787053872]
00M | ke arah lokasi belum ada tiang telkom dan lokasi masih banyak kebun]
00M | ke arah lokasi belum ada tiang telkom dan lokasi masih banyak kebun]
n msk gg sempit, butuh 6 tiang
tidak layak -6.617507,106.798112, tikor odp -6.616714,106.794655
Tanggal22 O10 2023
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel) TA
HHO (Akses, Teknisi
Fulfillment ASO Datel
(Region) Daman & Provisioning
Penyelesaian PI
1 PI PAGI 1 1 96
AS - EX 1 1
AS - HI 1 1
AS - H+ 1 1
NEW MANJA (TOTAL WO SURVEY) 1 1
MIA - INVALID SURVEY 1 1
MIA - SEND SURVEY 1 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1 1
3 ODP FULL 1 1
4 KENDALA JALUR/RUTE TARIKAN 1 1
5 TIDAK ADA ODP 1 1 1
6 CROSS JALAN 1 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1 1
10 KENDALA MATERIAL/NTE 1 1 1
11 TIANG 1 1
12 LIMITASI ONU 1 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1 1
Kendala Pelanggan
19 PENDING 1 1 1
20 KENDALA IZIN 1 1 1
21 BATAL 1 1 1
22 ALAMAT TIDAK DITEMUKAN 1 1 1
23 INDIKASI CABUT PASANG 1 1 1
24 DOUBLE INPUT 1 1 1
25 GANTI PAKET 1 1 1
26 RUMAH KOSONG 1 1 1
27 KENDALA DEPOSIT 1 1 1
28 RNA 1 1 1
29 KENDALA PERANGKAT 1 1 1
30 PELANGGAN MASIH RAGU 1 1 1
Kendala Lainnya
31 LAINNYA 1 1 1
32 KENDALA SISTEM 1 1
Not Ready PT1
33 UNSC PT2 1 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
34 INHOUSE LP 1
35 SOBAT INDIHOME 1
36 KIOS MYINDIHOME 1
37 147 Digital 1
38 INDIHOMECOID 1
39 E-Commerce 1
40 Sosmed 1
41 MY.INDIHOME-X 1
42 MYINDIHOMECUSTOMER 1
43 MyGrapari
Non Digital Channel
44 Sales Force DCS 350
45 INBOUND 1
TOTAL REALISASI
#N/A
Jumlah WO (WORK ORDER)
TA Potensi Presentase Target Realisasi ACH
Teknisi ACH Target
Harian Target (%) Harian Harian Potensi
IOAN
143 70% 101 0 0.00% 0.00%
228 1
0
16
22
104
57
47
52 10% 6 0 0 0
25
1
2
6
9
0
0
0
0
0
3
0
0
0
0
0
0
4
21
7
1
1
1
0
0
0
1
0
10
0
0
6
4
2
93 5% 5 0 0 0
133
67 68% #N/A 0 0 #N/A
3
3
2
0
6
0
0
1
4
43
5
355 #N/A 0 0.00% #N/A
Jumlah WO (WORK ORDER)
Solusi Note
Input Ulang
Perbaikan ODP
Koordinasi dengan tekdung atau teknisi developer
Melakukan pengerjaan PSB sesuai manja Pending remanja by pelanggan di ASO, sedangkan pending tidak terestimasi dik
Izin dengan pembayaran terkendala (di atas 500rb)
Carring ke pelanggan untuk kepastian manja Untuk kendala pelanggan akan dikembalikan ke Tsel untuk dilakukan carring lag
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
JanganPS
Target digantiSundaySunday22
DWS MONDAY
WITEL OCT 90%
JAKBAR 3210 103
el untuk dilakukan carring lagi ke pelanggan, apakah akan dilanjut atau dicancel
TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
100% 100% 100% 90% 80% 75%
115 115 115 103 92 86
ON PROGRESS
Tanggal JML JML
REG VAL
JML CANCEL
WO
JML REVOKE
SURVEYUN-SC VALIDATIONP.ISSUED
ACT&PROV
FALLOUT
JML COMP
PS/VAL
(PS)PS/RE
(%) CAN/RE
(%) (%)
01-10-2023 80 69 6 2 3 0 0 0 0 0 69 100 86.3 7.5
02-10-2023 111 94 5 11 1 19 0 0 0 0 75 79.8 67.6 4.5
03-10-2023 119 94 13 5 7 25 0 0 0 0 69 73.4 58 10.92
04-10-2023 123 95 16 11 1 11 0 0 0 0 84 88.4 68.3 13.01
05-10-2023 92 79 6 6 1 4 0 0 0 0 75 94.9 81.5 6.52
06-10-2023 56 51 2 3 0 8 0 1 0 0 42 82.4 75 3.57
07-10-2023 103 87 3 10 3 4 0 1 0 1 81 93.1 78.6 2.91
08-10-2023 131 107 9 10 5 4 0 0 0 0 103 96.3 78.6 6.87
09-10-2023 112 94 13 4 1 10 0 3 0 1 80 85.1 71.4 11.61
10-10-2023 105 86 13 4 2 0 0 0 0 3 83 96.5 79.1 12.38
11-10-2023 135 108 12 7 8 14 0 0 0 1 93 86.1 68.9 8.89
12-10-2023 109 74 14 15 6 5 0 0 0 0 69 93.2 63.3 12.84
13-10-2023 127 102 11 10 4 9 0 0 0 6 87 85.3 68.5 8.66
14-10-2023 100 80 10 7 3 3 0 0 0 0 77 96.3 77 10
15-10-2023 65 58 4 3 0 0 0 0 1 2 55 94.8 84.6 6.15
16-10-2023 87 69 10 3 5 0 0 1 1 4 63 91.3 72.4 11.49
17-10-2023 140 109 5 7 19 5 0 5 1 10 88 80.7 62.9 3.57
18-10-2023 132 102 4 3 22 4 0 12 4 17 65 63.7 49.2 3.03
19-10-2023 76 60 1 0 13 8 0 26 4 11 11 18.3 14.5 1.32
TOTAL BLN I 2003 1618 ### 121 104 133 0 49 11 56 1369 84.6 68.4 7.84
A.COMP COMP (PS) FALLOUT
WFM
NOK HI EST DEV H-1 KDL PLGN KDL TEK KDL SYS
0 51 73 -22 131 89 82 4
0 67 90 -23 120 150 62 5
0 48 85 -37 98 21 29 5
0 18 21 -3 32 24 2 1
0 39 47 -8 60 39 27 4
0 41 55 -14 86 74 20 4
0 36 41 -5 59 46 8 0
0 53 75 -22 81 19 35 2
0 63 103 -40 123 86 129 3
0 416 590 -174 790 548 394 28
TOTAL
UIM ASP OSM OTHERS TOT ORDER
2 0 0 1 178 1.117
9 1 0 1 228 2.076
2 1 1 0 59 888
1 0 0 0 28 79
2 0 1 0 73 236
1 1 0 0 100 190
0 0 0 0 54 315
5 0 1 5 67 1.976
0 1 2 0 221 1.935
22 4 5 7 1008 8812
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel)
HHO (Akses,
Fulfillment ASO
(Region) Daman &
Penyelesaian PI
1 PI PAGI 1
AS - EX 1
AS - HI 1
AS - H+ 1
AS - H++ 1
NEW MANJA (TOTAL WO SURVEY) 1
MIA - INVALID SURVEY
MIA - SEND SURVEY 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1
3 ODP FULL 1 1
4 KENDALA JALUR/ RUTE TARIKAN 1
5 TIDAK ADA ODP 1 1
6 CROSS JALAN 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1
10 KENDALA MATERIAL/NTE 1 1
11 TIANG 1
12 LIMITASI ONU 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1
Kendala Pelanggan
19 PENDING 12 1
20 KENDALA IZIN 12 1
21 BATAL 12 1
22 ALAMAT TIDAK DITEMUKAN 12 1
23 INDIKASI CABUT PASANG 12 1
24 DOUBLE INPUT 12 1
25 GANTI PAKET 12 1
26 RUMAH KOSONG 12 1
27 KENDALA DEPOSIT 12 1
28 CP RNA 12 1
29 KENDALA PERANGKAT 12 1
30 PELANGGAN MASIH RAGU 12 1
Kendala Lainnya
31 KENDALA SISTEM 1 1
32 CUACA/HUJAN 1 1
33 MATI LISTRIK 1 1
34 LAINNYA 1 1
35 Jumper_RK_OCCUPIED 1 1
36 LAINNYA 1 1
37 FALLOUT UIM 1
Not Ready PT1
37 UNSC 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
38 Landing Page 1
39 Sobat IndiHome 1
40 Kiosk 1
41 147 Digital 1
42 Web IndiHome 1
43 E-Commerce 1
44 Sosmed 1
45 Inbound
46 MyIndiHome Customer 1
47 MyTelkomsel 1
48 MyIndihomeX
49 MyGrapari
Non Digital Channel
48 Sales Force 193
49 Grapari & Plasa Telkom 3
TOTAL REALISASI
#N/A
mlah Resource Jumlah WO (WORK ORDER)
elkom (Witel) Teknisi TA Potensi Presentase Target Realisasi Pukul
Teknisi Harian Target (%) Harian
Hero Provisioni 10 12 15
IOAN
ng
112 70% 79 - 15 41
9 112 265 112 78 41 - 15 41
9 20 20 14 2 - 2 9
9 81 81 57 39 - 11 27
9 6 6 4 4 - 2 2
9 25 25 4 4 - - 3
7 7 - - -
0 - - -
7 7 5 - - -
137 10% 14
133 14 0 0 0
9 112 47 5 - - -
9 112 23 3 - - -
9 112 15 2 - - -
9 112 11 2 - - -
9 112 1 1 - - -
265 3 1 - - -
265 1 1 - - -
9 112 4 1 - - -
9 112 - #VALUE! - - -
9 112 23 3 - - -
9 112 2 1 - - -
- #VALUE! - - -
- #VALUE! - - -
112 - #VALUE! - - -
265 - #VALUE! - - -
265 2 1 - - -
9 112 1 1 - - -
0 0 0 0
5 112 19 2 - - -
5 112 13 2 - - -
5 112 2 1 - - -
5 112 1 1 - - -
5 112 - #VALUE! - - -
5 112 - #VALUE! - - -
5 112 - #VALUE! - - -
5 112 - #VALUE! - - -
5 112 - #VALUE! - - -
5 112 2 1 - - -
5 112 - #VALUE! - - -
5 112 1 1 - - -
4 1 1 0 0
- - - -
- - - -
- - - -
3 - - - -
3 - - - -
3 4 1 - -
- - -
6 5% 1
112 6 1
#N/A 68% #N/A
70
26
12
6
0
0
0
0
24
2
0
0
228
228
0
#N/A #N/A
ah WO (WORK ORDER)
Realisasi Pukul ACH ACH
Realisasi Potensi Target
17 19 22 (%) (%)
PS
43 0 0 0 0.00% 0.00%
43 0 0 0 0.00% 0.00%
10 - - - #VALUE! #VALUE!
28 - - - #VALUE! #VALUE!
2 - - - #VALUE! #VALUE!
3 - - - #VALUE! #VALUE!
5 - - -
- - - -
- - - -
0 0.00% 0.00%
1 0 0 0 0% 0% 2. Cek langsung di lapangan untuk order diatas 27 septemb
- - - - #VALUE! 3. Proses geser UNSC untuk order yang tidak dapat dilanjut oleh
3.- Valins by Teknisi
- jika ditemukan
- - CT0#VALUE!
maka langsung cek ke TL dapros CT0 TSEL, Jika tidak ada di data tersebut mak
- - - - #VALUE! 2. Cek langsung di lapangan untuk order diatas 27 septemb
- - - - #VALUE! 3. Proses geser UNSC untuk order yang tidak dapat dilanjut oleh
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE! Pengecekan ODP, jika tidak memungkinkan maka di geser ke U
1 - - - #VALUE!
- - - - #VALUE!
4 0 0 0 #DIV/0! #DIV/0!
3 - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE! caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan d
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
1 - - - #VALUE!
Carring ke pelanggan untuk kepastian manja. Bila tidak respon, maka a
- - - - #VALUE!
- - - - #VALUE! caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan d
- - - - #VALUE! caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan d
- - - - #VALUE! caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan d
3 0 0 0 0% 0%
1 - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
- - - - #VALUE!
2 - - - #VALUE!
- - - - #VALUE!
0 0% 0%
0
7 0% #N/A
7 #N/A #N/A
Solusi Note PIC
2. Cek langsung di lapangan untuk order diatas 27 september List disamakan dengan witel 2. TA
3. Proses geser UNSC untuk order yang tidak dapat dilanjut
2. Valins di lapangan untuk order diatas 27 september oleh TSEL 3.2.TSEL
TA
ngsung cek ke TL dapros CT0 TSEL, Jika tidak ada di data
Hasil tersebut
cek SDI ada 17maka
orderdiyang
fu keharus
tim TSEL untuk
dicek persetujuan
kembali 3.tim
oleh Damancabut atau tidak nya
provisioning
Koordinasi
2. Cek langsungperizinan danuntuk
di lapangan pembangunan jalur27subduct
order diatas september 2.TATA
3. Proses geser UNSC untuk order yang tidak dapat dilanjut oleh TSEL 3. TSEL
Geser UNSC TSEL
Pengecekan core idle dan perbaikan TA
Pengecekan core idle dan perbaikan TA
input ulang order masuk witel lain TSEL
koordinasi stok ONT dan STB dengan TSEL TSEL
Proses perizinan dan pemasangan
Dalam masa tiangpengamatan, biaya izin penanaman tiang di supportTA oleh DWS
Pengecekan ODP gendong dan normalisasi Perlu pengecekan ODP gendong TA
Melakukan pengerjaan
Pending remanja
PSB sesuai
by pelanggan
manja di ASO, sedangkan pending tidak terestimasi TSELdikembalikan ke sales Tsel
Izin dengan pembayaran terkendala (di atas 500rb)
TSEL
Carringkendala
Untuk ke pelanggan
pelanggan
untuk
akan
kepastian
dikembalikan
manja ke Tsel untuk dilakukan carring lagi ke pelanggan,
TSEL apakah akan dilanjut ata
caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan di cancel TSEL
Cancel order TSEL
Cancel order TSEL
Carring ke pelanggan, input ulang TSEL
arring ke pelanggan untuk kepastian manja. Bila tidak respon, maka akan di cancel TSEL
TSEL
caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan di cancel TSEL
caring ulang, kalau pelanggan tidak respon lebih dari
pelanggan
3 hari akan
tidak
di cancel
memiliki tv sedangkan paketnya ada
TSELiptv
caring ulang, kalau pelanggan tidak respon lebih dari 3 hari akan di cancel TSEL
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel)
HHO (Akses,
Fulfillment ASO
(Region) Daman &
Penyelesaian PI
1 PI PAGI 1
AS - EX 1
AS - HI 1
AS - H+ 1
NEW MANJA (TOTAL WO SURVEY) 1
MIA - INVALID SURVEY 1
MIA - SEND SURVEY 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1
3 ODP FULL 1 1
4 KENDALA JALUR/ RUTE TARIKAN 1
5 TIDAK ADA ODP 1 1
6 CROSS JALAN 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1
10 KENDALA MATERIAL/NTE 1 1
11 TIANG 1
12 LIMITASI ONU 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 SURVEY 1
18 WITEL LAIN / STO LAIN 1 1
Kendala Pelanggan
19 PENDING 12 1
20 KENDALA IZIN 12 1
21 BATAL 12 1
22 ALAMAT TIDAK DITEMUKAN 12 1
23 INDIKASI CABUT PASANG 12 1
24 DOUBLE INPUT 12 1
25 GANTI PAKET / SALAH SEGMEN 12 1
26 VISITE ULANG 12 1
27 KENDALA DEPOSIT 12 1
28 CP RNA 12 1
29 PROGRES 12 1
30 RENOVASI
31 TUNGGU KONF 12 1
Kendala Lainnya
31 Kendala System 12 1
Not Ready PT1
32 UNSC 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
33 Landing Page 1
34 Sobat IndiHome 1
35 Kiosk 1
36 147 Digital 1
37 Web IndiHome 1
38 E-Commerce 1
39 Sosmed 1
40 MyIndiHome Customer 1
41 MyTelkomsel 1
42 MyGrapari
Non Digital Channel
43 Sales Force 193
44 Grapari & Plasa Telkom 3
TOTAL REALISASI
Update Jam 8:00:00 PM
#N/A
mlah Resource Jumlah WO (WORK ORDER)
elkom (Witel) ACH ACH
Teknisi TA Potensi Presentase Target Realisasi
Potensi Target
Teknisi Harian Target (%) Harian PS
Hero Provisioni (%) (%)
IOAN
ng
10 70% 7 0 0.00% 0.00%
8 70 231 1 0% #DIV/0!
8 70 0 #DIV/0! #DIV/0!
8 70 1 1 0 0% 0%
8 70 0 0 #DIV/0! #DIV/0!
8 70 8 8
8 70 0
8 70 0
76 40% 31 0 0.00% 0.00%
13 0 0% #DIV/0!
8 70
8 70 1
8 70
8 70 3
8 70
231
231
8 70
8 70
8 70
8 70
70
231
231
8 70 9
62 18 0 0% 0%
8 70 3
8 70 4
8 70 7
8 70
8 70 1
8 70 3
8 70 2
8 70
8 70 9
8 70 1
8 70 29 18
8 70 3
1 0 0 0% 0%
8 1
1 5% 1 0 0% 0%
70 1 0
#N/A 68% #N/A 0% #N/A
DAILY/MONTHLY TARGET
Jumlah Resource
No List Activity TSEL Telkom (Witel)
HHO (Akses,
Fulfillment ASO
(Region) Daman &
Penyelesaian PI
1 PI PAGI 1
AS - EX 1
AS - HI 1
AS - H+ 1
NEW MANJA (TOTAL WO SURVEY) 1
MIA - INVALID SURVEY 1
MIA - SEND SURVEY 1
Solusi Order Ready PT1 (Follow Up Kendala)
Kendala Jaringan
2 ODP JAUH 1 1
3 ODP FULL 1 1
4 KENDALA JALUR/ RUTE TARIKAN 1
5 TIDAK ADA ODP 1 1
6 CROSS JALAN 1
7 ODP LOSS 1
8 ODP RETI 1
9 SALAH TAGGING 1
10 KENDALA MATERIAL/NTE 1 1
11 TIANG 1
12 LIMITASI ONU 1 1
13 ODP BANDWITH RADIO
14 ODP NODE-B
15 ODP BELUM GO LIVE 1
16 ODP GENDONG 1 1
17 ODP RUSAK 1
18 KENDALA IKR/IKG 1 1
Kendala Pelanggan
19 PENDING
20 KENDALA IZIN
21 BATAL
22 ALAMAT TIDAK DITEMUKAN
23 INDIKASI CABUT PASANG
24 DOUBLE INPUT
25 GANTI PAKET
26 RUMAH KOSONG
27 KENDALA DEPOSIT
28 CP RNA
29 KENDALA PERANGKAT
30 PELANGGAN MASIH RAGU
Kendala Lainnya
31 Kendala System
Not Ready PT1
32 UNSC 1 1
Additional RE (Menaikkan Order Ready PT1)
Digital Channel
33 Landing Page 1
34 Sobat IndiHome 1
35 Kiosk 1
36 147 Digital 1
37 Web IndiHome 1
38 E-Commerce 1
39 Sosmed 1
40 MyIndiHome Customer 1
41 MyTelkomsel 1
42 MyGrapari
Non Digital Channel
43 Sales Force 193
44 Grapari & Plasa Telkom 3
TOTAL REALISASI
Update Jam 9:00:00 AM
#N/A
mlah Resource Jumlah WO (WORK ORDER)
elkom (Witel) ACH ACH
Teknisi TA Potensi Presentase Target Realisasi
Potensi Target
Teknisi Harian Target (%) Harian PS
Hero Provisioni (%) (%)
IOAN
ng
22 70% 15 34 154.55% 226.67%
8 115 15 11 13
0 115 0 0
0 115 0 0 10
8 115 3 2 3
2 18 4 3 8
2 18 0 0
2 18 0 0
139 10% 14 95 68.35% 678.57%
28 3 25 89% 833%
10 133 0
10 133 11 11
10 133 10 8
10 133 2 2
10 133 0
0 0
0 0
10 133 5 4
10 133 0
10 133 0
10 133 11 0
0
0
133 0
0 0
0 0
10 133 0
111 12 70 63% 583%
42 26
53 30
4 4
3 0
1 3
1 0
4 6
0
0
0
0
3 1
0 0 0 #DIV/0! 0%
0 0
3 5% 1 0 0% 0%
2 3 1 0
#N/A 68% #N/A 0 0% #N/A
Input Ulang
Perbaikan ODP
Koordinasi dengan tekdung atau teknisi developer
Melakukan pengerjaan
Pending remanja
PSB sesuai
by pelanggan
manja di ASO, sedangkan pending tidak terestimasi dikembalikan ke sales Tsel
Izin dengan pembayaran terkendala (di atas 500rb)
Carringkendala
Untuk ke pelanggan
pelanggan
untuk
akan
kepastian
dikembalikan
manja ke Tsel untuk dilakukan carring lagi ke pelanggan, apakah akan dilanjut ata
Cancel order
Carring ke pelanggan
Akan dipastikan dahulu
JanganPS
Target digantiSundaySunday22
DWS MONDAY TUESDAY
WITEL OCT 90% 100%
JAKTIM 3772 121 135
Catatan: Kolom 'Realisasi' akan otomatis terisi jika jumlah realisasi harian diisi oleh witel
KENDALA
KENDALA
JARINGAN
KENDALA
PELANGGA
N
LAIN LAIN
LAIN LAIN
MONDAY TUESDAY WEDNESDAY THURSDAY
TARGET OCT
90% 100% 100% 100%
BANTEN 3179 102 114 114 114
BEKASI 5760 185 206 206 206
BOGOR 4950 159 177 177 177
JAKPUS 1371 44 49 49 49
JAKUT 2139 69 76 76 76
JAKSEL 3041 98 109 109 109
JAKBAR 3210 103 115 115 115
JAKTIM 3772 121 135 135 135
TANGERANG 5848 188 209 209 209
TOTAL PS 33270 1069 1190 1190 1190
PERIODE JULI
WITEL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
BEKASI 108 90 112 118 108 112 117 133 141 114 127 125 111 109 143 97 124
BOGOR 80 78 102 98 104 79 97 106 82 137 112 117 100 127 114 75 115
JAKBAR 61 67 59 75 71 70 69 86 70 74 89 89 54 75 72 60 70
JAKPUS 33 27 8 34 47 26 33 23 17 45 35 40 29 33 31 20 22
JAKSEL 59 65 75 72 61 63 62 92 74 74 62 85 68 65 66 62 59
JAKTIM 85 66 85 93 92 86 66 109 81 83 76 90 68 87 92 88 80
JAKUT 33 42 68 50 47 51 49 68 51 53 45 51 50 45 42 52 59
SERANG 62 54 68 64 66 67 70 66 45 81 82 65 69 52 47 55 69
TANGERANG 111 117 92 144 93 119 95 133 119 102 128 131 120 121 136 130 138
TREG-2 632 606 669 748 689 673 658 816 680 763 756 793 669 714 743 639 736
PERIODE AGUSTUS
WITEL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
BEKASI 86 117 147 126 137 115 115 140 121 107 114 134 111 115 108 119 113
BOGOR 96 105 110 115 94 93 112 116 101 119 110 123 78 115 118 96 84
JAKBAR 62 87 101 103 93 69 112 90 102 74 94 73 68 102 91 83 74
JAKPUS 22 44 42 49 41 25 36 38 38 29 35 41 29 33 42 33 21
JAKSEL 72 61 97 92 86 51 64 74 82 59 67 84 46 69 50 72 53
JAKTIM 74 85 78 95 106 82 91 84 105 54 77 118 81 103 78 80 70
JAKUT 59 53 56 64 57 48 62 60 64 41 57 47 46 51 52 46 22
SERANG 67 48 62 79 48 51 77 76 80 52 73 66 44 80 61 55 58
TANGERANG 118 130 145 160 159 119 145 134 120 118 145 132 101 139 101 154 116
TREG-2 656 730 838 883 821 653 814 812 813 653 772 818 604 807 701 738 611
PERIODE SEPTEMBER
WITEL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
BEKASI 123 128 134 126 119 125 103 91 117 120 153 134 104 113 108 124 113
BOGOR 112 104 111 125 106 88 102 92 96 84 137 109 91 100 82 111 68
JAKBAR 89 91 66 106 106 85 105 85 86 57 113 86 81 97 70 70 66
JAKPUS 44 46 34 41 37 35 34 29 29 19 35 27 21 24 32 21 29
JAKSEL 84 94 84 88 75 73 84 63 61 64 74 69 62 66 69 62 59
JAKTIM 92 99 97 103 102 98 85 76 87 93 95 96 76 86 81 94 77
JAKUT 73 63 57 61 57 69 65 53 46 31 60 52 53 56 39 59 47
SERANG 61 63 47 76 59 68 78 59 59 48 93 88 65 51 71 69 41
TANGERANG 126 141 128 158 149 125 126 125 121 117 157 137 105 128 123 146 105
TREG-2 804 829 758 884 810 766 782 673 702 633 917 798 658 721 675 756 605
PERIODE OKTOBER
WITEL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
BEKASI 96 116 99 117 110 56 125 104 144 119 136
BOGOR 81 101 91 93 92 70 74 85 117 111 107
JAKBAR 50 97 62 85 83 63 69 62 99 85 88
JAKPUS 23 26 32 35 22 18 19 20 39 25 24
JAKSEL 70 84 58 65 51 34 64 56 59 67 86
JAKTIM 76 90 74 90 71 47 71 87 94 86 111
JAKUT 44 56 47 52 33 41 38 46 69 48 57
SERANG 49 50 35 71 51 28 46 42 80 73 78
TANGERANG 80 110 88 101 98 80 103 87 151 110 102
TREG-2 569 730 586 709 611 437 609 589 852 724 789 0 0 0 0 0 0
18 19 20 21 22 23 24 25 26 27 28 29 30 31
105 131 128 104 133 109 128 128 131 131 127 141 113 142
100 114 107 107 100 87 108 96 110 129 126 137 102 110
64 81 80 68 72 65 79 86 90 88 66 69 64 78
31 34 30 35 23 31 34 33 35 36 36 37 32 32
56 69 53 67 61 55 75 61 74 80 79 79 57 91
64 87 65 69 84 90 67 64 85 87 87 102 106 92
44 50 43 36 49 49 50 49 58 64 49 74 37 54
71 72 62 64 76 44 79 64 78 79 77 75 60 71
114 146 121 114 126 132 122 124 143 144 125 168 123 143
649 784 689 664 724 662 742 705 804 838 772 882 694 813 0
18 19 20 21 22 23 24 25 26 27 28 29 30 31
104 134 114 144 172 157 149 141 138 146 164 165 235 214
88 118 106 128 124 113 116 116 135 80 140 132 141 135
66 82 62 94 89 86 79 90 90 78 105 109 112 115
24 40 25 35 28 34 25 30 36 24 34 39 54 42
55 67 63 59 73 83 63 62 79 73 94 104 96 114
81 99 99 87 99 86 103 73 94 96 118 104 114 135
52 39 52 52 59 65 60 54 62 52 80 54 77 60
66 62 72 86 101 76 88 73 82 61 101 92 88 90
119 148 111 171 147 157 132 145 146 98 170 158 177 182
655 789 704 856 892 857 815 784 862 708 1006 957 1094 1087 0
18 19 20 21 22 23 24 25 26 27 28 29 30 31
101 124 133 106 116 148 168 135 110 113 172 176 155
94 84 108 91 112 127 76 116 96 87 112 99 102
72 90 91 55 85 99 64 79 70 85 98 97 87
32 33 32 22 34 28 17 35 24 23 39 35 21
55 60 65 54 52 63 60 68 53 52 90 67 74
78 91 70 77 77 74 82 74 77 84 110 103 103
46 60 61 45 57 61 47 42 34 45 53 64 56
54 61 68 90 66 69 57 86 62 54 85 79 69
107 118 134 143 123 128 98 153 102 105 136 148 172
639 721 762 683 722 797 669 788 628 648 895 868 839
18 19 20 21 22 23 24 25 26 27 28 29 30 31
0 0 0 0 0 0 0 0 0 0 0 0 0 0