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Solution Manual For Operations Management First Canadian Edition Canadian 1st Edition Heizer Render Griffin 0132687585 9780132687584
Solution Manual For Operations Management First Canadian Edition Canadian 1st Edition Heizer Render Griffin 0132687585 9780132687584
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C H A P T E R
DISCUSSION QUESTIONS perform the various functions and, perhaps, the position of the
industrial societies, but not show much in the way of productivity (c) Change in productivity = 0.125 boxes/hour
improvement measured in labour hours. 0.125 boxes
(d) Percentage change = = 4.166%
10. Productivity is difficult to measure because precise units of 3.0
measure may be lacking, quality may not be consistent, and
exogenous variables may change. 1.2 (a) Labour productivity is 160 valves/80 hours = 2 valves
per hour.
11. Mass customization is the flexibility to produce in order to
(b) New labour productivity = 180 valves / 80 hours =
meet specific customer demands, without sacrificing the low
2.25 valves per hour
cost of a product oriented process. Rapid product development is
a source of competitive advantage. Both rely on agility within (c) Percentage change in productivity = .25 valves / 2
the organization. valves = 12.5%
12. Labour productivity in the service sector is hard to im- 57,600
prove because (1) many services are labour intensive and (2) they 1.3 0.15 = , where L =number of labourers
(160)(12)(L)
are individually (personally) processed (the customer is paying employed at the plant
57,600
for that service—the hair cut), (3) it may be an intellectual task So L = = 200 labourers employed
performed by professionals, (4) it is often difficult to mechanize (160)(12)(0.15)
and automate, and (5) often difficult to evaluate for quality. 1.4 Bureau of Labour Statistics (stats.bls.gov) is probably as
13. Taco Bell designed meals that were easy to prepare; with good a place to start as any. Results will vary for each year, but
actual cooking and food preparation done elsewhere; automation overall data for the economy will range from .9% to 4.8% and
to save preparation time; reduced floor space; manager training to mfg. could be as high as 5% and services between 1% and 2%.
increase span of control. The data will vary even more for months or quarters. The data are
1.7 Last Year This Year
ETHICAL DILEMMA Production 1,000 1,000
With most of the ethical dilemmas in the text, the instructor Labour hr. @ $10 $3,000 $2,750
should generate plenty of discussion with this dilemma. The Resin @ $5 250 225
authors are hesitant to endorse a particular correct answer. And Capital cost/month 100 110
students may well be on both side of this dilemma. Energy 1,500 1,425
Many students will be inclined to accept the child labour $4,850 $4,510
they frown upon teenagers working. Students raised in more 1.5 (a) = = 20 pkgs/hour
Input 5
affluent environments may not understand children working.
However, those who had to scrape by in their youth or had parents 133 pkgs
that did may be more sympathetic to 10-year-olds working. (b) = 26.6 pkgs per hour
5
From an economic and self-preservation perspective many
6.6 20
(c) Increase in productivity = = 33.0%
120 boxes
1.1 (a) = 3.0 boxes/hour
40 hours
125 boxes
(b) = 3.125 boxes/hour
40 hours
0.206–0.222 –0.016
= = 0.078 fewer resources
0.206 0.206
7.8% improvement*
* with rounding to 3 decimal places.
Output
1.8 Productivity =
Input
65 65
(a) Labor productivity = =
(520 × 13) $6,760
= .0096 rugs per labor $
65
(b) Multifactor
65
= = .00787 rugs per $
$8,260
1 , 5 00 1 , 5 00 0 .3 3
Labour hrs. = 4.29 = 4.62 = 7.7%
350 325 4.29
Productivity of capital did drop; labour productivity increased as did energy, but by less than the anticipated 15%.
FOOTNOTES:
[1] A midland county phrase for gnawing by rats or mice.
[2] A mole.
CHAPTER VI.
THE TRIAL, AND TALK AT WOODBURN.
The winter is over. There were pleasant cheery times again at
Woodburn Grange, at Hillmartin Hall, and at Cotmanhaye Manor. There
were splendid dinners at Christmas; and many a one that we know seated
at them; and faces as joyous as could be at the after games and dances.
There were all the Woodburns, but with some of them also under other
names. Mrs. Letty Thorsby, and fair Ann of Cotmanhaye Manor, and
their loving husbands, and the worthy Thomas Clavering, as fond of a
rubber at whist as ever. Ah, it was a bright, happy, prosperous gathering
and intergathering, after dark days and very strange events. But winter is
over, and March assizes have arrived.
When Hopcraft was brought into court and placed in the dock, all
those who had known him at Woodburn were astonished at the change in
his appearance. Instead of that thick, full-fed person, and sun-burnt hue,
he was become thin, sickly, and feeble-looking. He gazed about him, on
the judge, the barristers, and the crowd, with a frightened stare. The fact
was that he had suffered in his health from the constant terror under
which he lived so long as Scammel was at large; but since he had been in
prison, he had been the victim of another fear, that of the certainty of
being hanged. His poor stupid intellect could make no distinction in a
general fact. He had always heard murder and hanging linked together in
conversation; and he could imagine nothing from his having been
implicated in a murder, and present at it, but being hanged for it. Though
he contended that he was totally innocent of any intention of assisting
Scammel in the dreadful deed, had warned him against perpetrating it,
and was greatly surprised at the deed he said, and probably quite truly;
yet he had been seen by the Shalcrosses helping to fling the murdered
man into the river, and consenting to share the money with the murderer.
This he himself had admitted to the magistrates, and this was the vulture
that all through the winter was gnawing at his heart. He was in at the
murder, and he must hang for it.
A word which the magistrates used had also greatly alarmed him. He
had heard one of them say that he was accessory. To his ignorant
imagination this presented itself as something direful and ominous. He