Professional Documents
Culture Documents
Test Bank For Management 13th Edition Robbins Coulter 0133910296 9780133910292
Test Bank For Management 13th Edition Robbins Coulter 0133910296 9780133910292
9780133910292
Full link download:
Test Bank:
https://testbankpack.com/p/test-bank-for-management-13th-edition-robbins-
coulter-0133910296-9780133910292/
Solution Manual: https://testbankpack.com/p/solution-manual-for-
management-13th-edition-robbins-coulter-0133910296-9780133910292/
Management, 13e (Robbins)
Chapter 2 Managers as Decision Makers
1) Abby listened to the weather report this morning before work. As a result, she drove her car
and carried an umbrella instead of riding her motorcycle to work. Whether she realizes it or not,
Abby .
A) analyzed criteria
B) implemented a decision
C) assigned weights to criteria
D) evaluated a decision
Answer: B
Diff: 3
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
3) Sales of the high-end units have declined. The owners want Arnold, the CEO, to increase
revenues to previous levels. His first action should be .
A) to identify previous sales levels
B) to determine why sales are off
1
Copyright © 2016 Pearson Education, Inc.
C) to compare costs for three new models under development
D) to immediately begin production on the lowest cost model
Answer: B
Diff: 3
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
5) Belinda wants to introduce a new model to the product line. Three models are being
developed. Belinda can choose only one. She has decided to focus on target market size,
production costs, and net profits. These are Belinda's .
A) alternatives
B) criterion weights
C) decision criteria
D) problems
Answer: C
Diff: 2
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
2
Copyright © 2016 Pearson Education, Inc.
7) Amanda, a single parent, is looking for a new job. Considering that she has two school-going
children, she is particularly keen on finding an employer who can provide her with alternative
work arrangements such as flexible work hours and telecommuting. In terms of the decision-
making process, these represent Amanda's .
A) decision criteria
B) problems
C) alternatives
D) heuristics
Answer: A
Diff: 2
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
8) Max is planning to go away to college next year and is currently trying to figure out which
colleges he should apply to. He would like to major in English Literature at an accredited liberal
arts college, but is also looking for a university that offers financial aid. In terms of the decision-
making process, these represent Max's .
A) problems
B) alternatives
C) decision criteria
D) heuristics
Answer: C
Diff: 2
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
9) After identifying the decision criteria that are important or relevant to resolving a problem, the
next step in the decision-making process is .
A) allocating weights to the criteria
B) analyzing the alternatives to solving the problem
C) reducing the number of criteria through the process of elimination
D) implementing the alternative
Answer: A
Diff: 1
AACSB: Reflective thinking
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Concept
3
Copyright © 2016 Pearson Education, Inc.
10) Bryan must select a new supplier for lighting fixtures for his company's mobile homes. He
has decided quality is more important than price but price is more important than lead times.
Bryan will use these priorities to .
A) analyze alternatives
B) set his decision criteria
C) allocate weights to the criteria
D) develop alternatives
Answer: C
Diff: 3
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
11) Creativity is most essential in which of the following steps of the decision-making process?
A) analyzing alternatives
B) allocating weights to the decision criteria
C) developing alternatives
D) identifying decision criteria
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Concept
12) Carla is searching the Internet for sources for an unusual grain used in the production of an
artisan bread. Carla is at the step in the decision making process.
A) identify-the-problem
B) identify-decision-criteria
C) allocate-weights
D) develop-alternatives
Answer: D
Diff: 2
AACSB: Application of knowledge
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Application
13) In the decision-making process, while , the decision maker puts the decision into
15) Which of the following is important in effectively implementing the chosen alternative in the
decision-making process?
A) evaluating each alternative by using the established criteria
B) being creative while implementing the alternatives
C) allowing those impacted by the outcome to participate in the process
D) ignoring criticism concerning your chosen alternative
Answer: C
Diff: 2
AACSB: Reflective thinking
Learning Obj.: LO 2.1: Describe the eight steps in the decision-making process
Classification: Concept
5
Copyright © 2016 Pearson Education, Inc.
Another document from Scribd.com that is
random and unrelated content:
roads and mud buildings. The population of Klipdrift had been
reduced by at least one-half, but the houses and stores there being
chiefly built of stone could not be removed; and here, too, were the
English courts, the judge, the public prosecutor, the headquarters
of the frontier mounted police, of which force a number had been
moved up to the Fields together with the civil servants.
All that the English government claimed was the territory
under the chieftainship of Waterboer. But the estate of
Dorstfontein (Du Toit’s Pan) was the property of a citizen of the
Free State, and he, as others had (although he was a British
subject by birth), implicitly obeyed the laws of that state and was
prepared still to be loyal to it and to submit to any digging laws
that that government might pass and proclaim, and to pay any tax
or royalty that the Free State Volksraad and government might see
fit to demand. Mr. Truter, who had previously held his court at
Pniel and hoisted the republican flag there, opened a court at Du
Toit’s Pan, and English and Dutch alike respected his edicts and
availed themselves of his court.
Happily for the diamond fields, diamonds were found on the
Voornitzigt estate almost simultaneously with their discovery at
Du Toit’s Pan, and this estate had been purchased by Mr. Alfred
Ebden (now the Hon. Alfred Ebden, M. L. C.), of Old De Beers, on
his first visit to Klipdrift, not with the remotest suspicion that
there were rich diamond mines on it, but because of its close
proximity to the already discovered diamond fields.
When diamonds were found on this estate there was less
difficulty in the British government obtaining land for offices and
courts than there had been before, Mr. Ebden being a British
subject and therefore desirous that his property should be under
his country’s flag, and he at once said that the government might
take any ground which they might select as sites for the erection of
buildings for official purposes.
At this time the local government was in the hands of three
commissioners, Messrs. J. C. Thompson and Campbell and
Commandant Bowker of the frontier mounted police, who were
responsible to and acted under the instructions of the high
commissioner. It was never clearly understood what their powers
and duties were, nor could any one gather from their proceedings
what it was intended they should do, except to act as buffers, so to
speak, between the inhabitants and the high commissioner, and
between the high commissioner and the president of the Free
State. They continued their offices or “seat of government” as they
called it, at Barkly, placing Mr. Giddy on the Voornitzigt estate as
resident magistrate and civil commissioner, and appointing a
small body of police to do his bidding, while they themselves paid
periodical visits to the dry diggings, but never ventured into Du
Toit’s Pan. When Bulfontein was found an attempt to gain
possession of it was made by the Free State, but that was
successfully resisted by the proprietors and diggers, who declined
to permit what they called “the foreign yoke” to be placed about
their necks. The high court, the post-office and all the English
government offices were still centered in Klipdrift.
Whilst the river diggings existed it was not a public complaint
that the natives stole diamonds. Occasionally a “nigger” was found
to have concealed one, being egged on to the theft by some
dishonest person who wanted to get diamonds cheaply.
When a diamond was discovered on a native he was “basted”
with a sjambok. If he had disposed of it he was made to tell who
bought it and the fellow was kicked out of the camp. The natives
did not then know the value of diamonds, and they brought those
which they found to their masters, but they were not allowed at
the sorting tables and could only obtain diamonds from out of the
claims. Very soon after the discovery of the dry diggings the
character of the population underwent a change. Originally the
diggers came from the colonies and adjoining states, and it was
not until the early part of 1871 that Europeans came in any
numbers. Then the class which in the slums of London live
without labor began to put in an appearance, as I have mentioned
before, and pitched their tents in these diamond fields.
From that time trouble began. They systematically bought
stolen diamonds from natives or anybody, put up the niggers to all
sorts of dodges by which their masters might be robbed, and on
this becoming known Judge Lynch manifested his presence by the
burning of the tents in which these evil doers resided, which
blazed away night after night.
One man was taken to a tree and Judge Lynch delivered
judgment against him to the effect that if he did not tell to whom
he had sold the diamond he should be hung up by the neck until
he was dead, and that such should be the fate of all buyers of
stolen diamonds. The rope was put around the neck of the
condemned thief, but the threat was not carried into effect, as
those who were to perform the duty of executioners were told that
they, living as they did under British laws, would be held guilty of
murder if they carried out the sentence, and appalled at this they
held their hands, and the native, for aught I know, lives to this
day. White men keeping stores on the Voornitzigt estate were
suspected, and one of them would no doubt have been torn to
pieces had not some of his friends and companions come forward
to save his life, when pale as death and shaking like an aspen leaf
he declared that he was innocent. Nobody, however, believed in
his innocence then, nor has he yet succeeded in convincing the old
residents in his unsullied integrity. But by the skin of his teeth he
escaped the vengeance of his justly infuriated enemies.
The firing of tents went on, and the commissioners had no
power to interfere with any hope of preventing it; beyond a few
policemen, they had no force at their command whatsoever, and
hence could effect nothing themselves; they called, however, a
meeting in front of the civil commissioners’ office, which was
attended by many hundreds of diggers and others, the popular
speakers saying that if the government would do nothing to
protect their diamonds against thieves that they would take the
law into their own hands. The commissioners were all present. Mr.
Thompson, on the part of the commissioners, was the only one
who was not trembling with fear. He said that he “would take care
if any man, native or white man, was found either stealing
diamonds, or in possession of stolen diamonds, he would punish
him with the utmost severity of the law; but the law should not be
that of Judge Lynch, and if he found a man setting a tent or other
property on fire he would admit of no justification, and it would be
useless for such a man to talk about stolen diamonds.” The
learned gentleman would charge that man with arson, and he
might be sure that he would receive the penalty provided by law
for that crime.
He also said that the commissioners were considering what
could be done to afford diggers protection, and would let them
know when they had made up their minds. The meeting wanted to
know if the commissioners would make up their minds by the
following Monday. Mr. Campbell asked: “Will you promise not to
set any more tents on fire until after Monday, and we will see what
we can do?”
Mr. Thompson declined to be a party to any bargaining of that
sort, and the meeting separated. There was no tent burning for
some time after this.
Government by nominee commissioners was a mistake from
the beginning. In both the elementary strength was lacking and
the “main de fer” (certainly) and the “gant de soie” (probably)
were both needed in dealing with so heterogeneous a community
as that of the diamond fields. Sir Henry Barkly exerted himself to
the utmost to make it work satisfactorily, but failed to do so. The
system and the material were alike bad.
His excellency at that time thought that annexation would be
perfected in the coming session of the Cape parliament, and was
therefore anxious it should begin. That the commissioners must
be got rid of was clear, as the diggers had shown themselves so
completely dissatisfied with the existing order of things.
The land claimants had become clamorous for the titles which
had been so long promised but were not yet forthcoming. The
parliament of 1872 was convened but would have nothing to say to
Sir Henry’s annexing proposals. This was another addition to the
long list of promises which the people in the Fields had found to
be violated.
The high commissioner was furious and would have liked to
tell the honorable the house of assembly, his notions of the sense
of honor possessed by M. L. A’s. who were in the majority. But
scolding would not mend matters, and he therefore restrained
himself from speaking out as he would liked to have done.
His excellency’s dispatches to the secretary of state for the
colonies had inspired the imperial minister with confidence that
the Fields would be readily taken over by the Colony, but when he
found that was not to be he was no less furious than Sir Henry
himself.
The adverse vote of the Cape legislature threw the onus of
governing the Fields on the high commissioner himself; his
correspondence with the president of the Free State was not only
voluminous but provoked retorts from his honor which were not
pleasant nor easy of reply, and personalities and loss of temper
ensued; in fact the antagonism between these high officials was
almost unprecedented, and existed for a considerable time.
The Boers of the Free State and all the Dutch in the Colony as
well as in the Fields were in sympathy with the president, and they
accused the high commissioner and the secretary of state for the
colonies of having shamefully robbed the Free State of the
territory for the sake of its diamonds. This charge, I may add, was
believed in by a great many beside the Dutch, and it was asserted
by some of the most influential journals in England that the home
government would never have thought of setting up Waterboer’s
claim to the territory in dispute had not diamonds been found to
exist in it. This, however, was altogether untrue, for Sir Philip
Wodehouse at the time when he was engaged in interviewing the
British Kaffrarian annexation delegates at Aliwal North, who were
opposed to the proposed absorption of their country by the Cape,
was in correspondence with the president on the same subject,
and complaining that the Boers of the Free State were encroaching
upon Waterboer’s territory, and accused that state of having
extended its boundaries beyond those marked out when the
sovereignty was abandoned.
Moreover, long before any diamonds were discovered, Mr.
David Arnott, the agent of Waterboer, had sent numberless
protests to the Free State government respecting the Boer
encroachments, and at a conference which had taken place on the
same subject had produced evidence which he held to be more
than sufficient to prove that Waterboer’s claim was incontestable.
On the 17th of July, 1871, the Colesberg Kopje, now the
Kimberley mine, was discovered, and in November of the same
year the whole of the diggings, without regard to title, were
proclaimed to be under British rule. This was supposed to have
been done in order to enable Sir Henry Barkly to perfect his
arrangements for bringing about annexation during the session of
parliament in 1872. His excellency little knew then how he was to
be sold when the parliament met, but he afterward discovered, as
we have seen, with how capricious and unreliable a house of
representatives he had to deal.
The manner of proclaiming British rule was unique, to say the
least of it. The commissioners who were still in power, and a good
many not in power, were in a state of mental fever about the
hoisting “the flag that braves” and proclaiming British rule. It was
all very well for Sir Henry to instruct the commissioners to
proclaim British rule, but who was to read the proclamation.
The Dutch in the Fields “swore with an oath or something as
good,” that they would not be “brought under the British yoke,” as
they called it, and threatened to take arms and “deluge the Fields
with blood” if their state was deprived of the governing powers
over the dry diggings. The English on the Fields contrasted the
proportions of the Dutch and English populations, and the long
odds against the latter if the Dutch should show fight. The most
timid were sure that the Dutch would rise to a man, and the lives
and property of the English would be sacrificed; and if the truth be
told many an English colonist then in these diggings would as
soon have seen the Free State as the English flag flying over them,
and no wonder, seeing that imperial rule had been in several
instances the cause of disaster to South Africa. It is hard
sometimes for colonists to remain loyal and true to their
nationality when they are treated with contumely, distrusted and
scoffed at by the chief and subordinates of the imperial colonial
department, as has occurred more than once in this colony.
However, the morning of the 17th of November broke upon
the diamond fields—the day on which the Fields from Klipdrift to
the Modder River, the whole area on which diamond diggings had
been established, was to be proclaimed British. John Campbell,
Esq., in his plaids and buckles, a model Highlander from the
crown of his head to the soles of his feet, slipped out of his office
door, and with his colleagues was driven in a cart to the margin of
the Colesberg Kopje. This illustrious commissioner, however, was
not the man to “bell the cat;” that duty was taken upon himself by
the late J.C. Thompson, then crown prosecutor and commissioner.
The official car was surrounded by vehicles filled with loyals,
loyals on horseback and loyals on foot, and Mr. Thompson read
the proclamation from the scroll, which he unfolded and then
nailed up to a hoarding close by. There had been a government
Gazette published, but its place of publication had not as yet been
moved to the dry diggings from Klipdrift, but whether the
proclamation was gazetted or not I have never yet been able to
discover, for when Mr. G. W. Murray asked for it, when he was a
member of the legislative council, he was told by the government
that the files had been lost!
Mr. Thompson, after nailing up a copy or the original
proclamation, no one knew which, drove off in the triumphal
British car to Du Toit’s Pan, followed by a long procession of
horsemen and vehicles, amidst the shouts of the street mob and
the melodious strains of an extemporized band, which, in honor of
the occasion, was playing a colorable imitation of “The Campbells
are coming.”
On reaching Du Toit’s Pan, Mr. Thompson repeated his
proclaiming process there. The honorable gentleman unfolded a
second scroll and read its contents, and then nailed up
proclamation No. 2 on a hoarding. There was a great concourse of
people who came to hear and see what was up. The multitude was
a motley one. There were diggers Dutch and English, store-
keepers and canteen-keepers, Dutch and English too, and
diamond buyers with unmistakable Whitechapel marks or Bevis
marks upon them, if the pun be pardonable. In the midst of the
multitude stood the Free State magistrate and his clerk, both
open-mouthed, very pale, and yet more astonished than pale. On
referring to the paper on the hoarding, they found that Dutch as
well as English had been enfolded in the arms of Britannia. There
was no fighting, no bloodshed, but a good deal of tall talk. The
Dutch authorities did not show bellicose intentions. The Dutch
magistrate merely closed his court, locked his office door, put the
key in his pocket, and paired off with his clerk to see the president
to report the aggressive proceedings, and his place in Du Toit’s
Pan “knew him no more forever.” The diggers went back to their
work, after the customary indulgence in alcoholic stimulants. The
general public exhibited few manifestations of joy, for it had even
then begun to be whispered that if this were to be the prelude of
annexing the Fields to the Cape, there was little in it for
Griqualanders to glorify themselves over. A banquet was given at
Benning & Martin’s hotel, Du Toit’s Pan, at which the officials
secured front seats for themselves and their friends, and made the
speeches of the evening, extolling themselves and each other, and
becoming as full of loyal sentiments as they were of “Mumm.”
From that day forth the rule was British, or supposed to be, but
with the exception that the people had to pay more taxes there was
nothing to indicate that “a vast, great, and glorious change” had
taken place.
CHAPTER XIX.
SIR HENRY BARKLY PAYS THE FIELDS A
SECOND VISIT.—PROMISES THAT THE FIELDS
SHALL BE A CROWN COLONY WITH A
LEGISLATURE OF ITS OWN.—LETTERS PATENT
PROCLAIMING GRIQUALAND WEST A CROWN
COLONY.—HONORABLE RICHARD SOUTHEY
FIRST LIEUTENANT GOVERNOR.—AN
INCIPIENT REVOLUTION.—THE COURT-HOUSE
SURROUNDED BY AN ARMED BAND.—THE
BLACK FLAG HOISTED.—THE REVOLT
RIPENED.—COLONEL CROSSMAN.—THE
CHANGES IN THE LEGISLATIVE COUNCIL.—
RECALL OF THE LIEUTENANT GOVERNOR.