Professional Documents
Culture Documents
Florist Digital
Florist Digital
Note.
It’s 2022. Everyone’s a keen runner now, dogs cost £3,000+, Primark
survived without a website. You couldn’t write it. We’re into the
unknown.
A big consequence for brands is that YoY data just doesn’t mean
the same this side of lockdowns. Technically, the market is anyone’s
game. But, while we’ve seen a K-shaped recovery on the consumer
end, we’re refreshed to see so many new brands rise up through the
lockdown noise and into our ranking list.
“
This report highlights the ups and downs of your industry’s top
players across several search-marketing performance indicators, from
This Online Florist Report was put together by a organic visibility market share to social power, technical prowess and
consumer interest.
small team of humans at Salience, using a whole
This year, we’ve added further link analysis, fine-tuned how we
host of tools, software and weeks of our time; What present our more complex data points, and given the copy and design
some TLC to reflect the uncertain future we’re currently working in.
makes it into the report is the tip of the iceberg. If Alongside that, expect to see our paid media team, software partners
and new clients showcased now and then.
you want to go beyond the data within, speak to our
Peace & love,
team, any time, through our site or social pages.
RICHARD WATERS
SALES & MARKETING DIRECTOR
01244 564 501
richard@salience.co.uk
About Our Services.
Salience.
We are search marketers with an edge. From data-fuelled content
marketers to business and data analysts, UX designers and technical
gurus, we have the skills and know-how to grow your brand in Technical Content User Paid
whichever direction it needs. From new site builds to market leading
search campaigns, we’re the go-to agency for household names,
SEO Marketing Experience Media
challenger brands and ambitious start-ups.
15 News Weekly
17
You can assess the Page Speed
37 Trust
43 Online Reviews
Visibility
Year on Year.
The key SEO metric. Visibility is all about how easily your brand can be 93% of all online
experiences begin
found online. It’s a little like the footfall of the internet. The greater
your brand’s visibility, the more likely you can be found by your target
market.
Visibility
Findings. Bottom 5 Losses
Top 5 Wins On the opposite end of the spectrum, these brands have had the
biggest visibility drops. They’re likely to have been punished by a
search algorithm update or have let things slide over the course of the
year. Either way, learn from their mistakes.
01 01
02 02
03 03
04 04
05 05
These brands are the ones to watch. They’re on the rise with the
biggest growth in the market. Whatever they’re doing, search engines
are loving it and you’ll want to work out what that is and emulate their
strategies, fast.
05 06
Visibility
Scores.
Site Overall YoY Visibility Visibility YoY Compared Site Overall YoY Visibility Visibility YoY Compared
Rank Change Mar 2022 Mar 2021 Change to Market Rank Change Mar 2022 Mar 2021 Change to Market
moonpig.com 1 - 39,297 31,385 +25% +34% newcoventgardenmarket.com 26 -2 632 896 -29% -21%
interflora.co.uk 2 +1 18,269 18,896 -3% +5% floraqueen.com 27 +11 574 279 +106% +115%
funkypigeon.com 3 -1 17,147 19,494 -12% -3% west4flowers.co.uk 28 +14 536 166 +223% +232%
waitroseflorist.com 4 +1 9,171 11,468 -20% -11% flowerbx.com 29 -9 533 1,333 -60% -51%
prestigeflowers.co.uk 5 +1 8,882 11,137 -20% -11% blossominggifts.com 30 +1 494 538 -8% +1%
bloomandwild.com 6 +5 8,096 5,975 +35% +44% teleflorist.co.uk 31 -4 490 744 -34% -25%
primrose.co.uk 7 -3 7,991 18,381 -57% -48% floom.com 32 -6 427 756 -44% -35%
bunches.co.uk 8 +2 7,746 6,246 +24% +33% greatbritishflorist.co.uk 33 -5 422 717 -41% -32%
eflorist.co.uk 9 -2 6,099 9,835 -38% -29% scillyflowers.co.uk 34 +10 411 135 +204% +213%
jparkers.co.uk 10 +2 4,889 4,733 +3% +12% lovelyfloraworld.com 35 -2 384 381 +1% +10%
appleyardflowers.com 11 +4 4,392 2,850 +54% +63% homelandflorists.co.uk 36 +4 357 189 +89% +98%
flyingflowers.co.uk 12 -3 4,290 7,374 -42% -33% wildatheart.com 37 -8 343 687 -50% -41%
flowers.next.co.uk 13 - 3,598 4,712 -24% -15% fromyouflowers.com 38 +7 340 124 +174% +183%
homebargainsflowers.co.uk 14 +11 3,327 878 +279% +288% flowercard.co.uk 39 -16 280 949 -70% -62%
realflowers.co.uk 15 +3 2,562 1,457 +76% +85% handyflowers.co.uk 40 -5 239 318 -25% -16%
Sarahraven.com 16 -2 2,426 3,443 -30% -21% flowersfromthefarm.co.uk 41 -9 232 485 -52% -43%
serenataflowers.com 17 -9 2,322 9,096 -74% -66% myflorist.co.uk 42 +1 158 164 -4% +5%
arenaflowers.com 18 +3 2,103 1,081 +95% +103% sarahsflowers.co.uk 43 +3 145 112 +29% +38%
hauteflorist.co.uk 19 +15 1,659 334 +397% +406% magnoliaflorist.co.uk 44 -3 142 187 -24% -15%
direct2florist.co.uk 20 -3 1,565 1,594 -2% +7% flowerssameday.co.uk 45 -9 139 302 -54% -45%
flowerstation.co.uk 21 -5 1,498 1,899 -21% -12% janepackerdelivered.com 46 -7 117 229 -49% -40%
123-flowers.co.uk 23 -1 1,181 1,014 +16% +25% clareflorist.co.uk 48 -18 111 626 -82% -73%
Got a
Industry
Variance: -9% Question?
Industry variance is the average of how much visibility change
Come across any head-scratchers in this report so far? Get in touch for a
there has been in the market. So here, this indicates a -9%
no-strings chat and we’ll run you through any metrics and how they apply to
decrease in overall organic growth within this industry. If the
your brand.
market’s growing, you should be too. If it’s shrinking, you need a
precise and targetted search strategy.
Email us.
Live chat.
Arrange a
call.
09 10
Visibility vs Key:
Authority Scores.
funkypigeon.com 1 teleflora.com 11 clareflorist.co.uk 21
primrose.co.uk 2 appleyardflowers.com 12 waitroseflorist.com 22
eflorist.co.uk 3 bloomandwild.com 13 blossominggifts.com 23
1800flowers.com 4 bunches.co.uk 14 floom.com 24
interflora.co.uk 5 jparkers.co.uk 15 newcoventgardenmarket.com 25
A B prestigeflowers.co.uk
floraqueen.com
8
9
direct2florist.co.uk
arenaflowers.com
18
19
teleflorist.co.uk
funeralflowers.org
28
29
serenataflowers.com 10 fromyouflowers.com 20 flowersfromthefarm.co.uk 30
A
Those with high visibility but low
authority have laid good foundations
for their site and would benefit from
increased search marketing activity to
build on those foundations.
Visibility
B
their house right and have the search
marketing strategy to expand. At this
point, you should be thinking about
solidifying yourself as market leader.
C
Sites with low visibility and authority. Look on the
bright side, there’s a lot of room for improvement.
Brands in this zone should consider urgently
rethinking their on-site technical and structural setup,
also their keyword strategy and off-site campaigns.
D
C
Low visibility, high authority. At school, these sites
Authority D were the kids who ‘had potential.’ There are clearly
some on-site issues holding these brands back.
Whether those issues lie in content, structure, or
tech, an on-site review is highly recommended.
13 14
Visibility vs
Authority Findings.
These brands could benefit
most from resolving their
on-site tech and structural
issues. Identification of
those problems, and dealing
with them in a priority order,
01 01
02 02
03 03
04 04
These brands could benefit
most from a more expansive
search marketing campaign.
Things are looking good
technically, and a strategic
News
Weekly
Universal Analytics to stop processing data
in July 2023
In an expected move, Universal Analytics Google is encouraging the immediate
will stop processing data at the beginning switch to GA4. As doing so, will give us the
Why don’t we include PPC data in our of July in 2023 according to Google. With chance to build historical data before the
reports? the push towards the adoption of the ne-
xt-generation GA4.
inevitable switch in over a year’s time.
Because PPC data from platforms other We’re only interested in giving you the
There has been a widespread disdain for
your own Google Ads’ account is unre- most meaningful, relevant, and up-to-da-
GA4 since its launch. Search marketing
liable. Unlike organic metrics such as vi- te data which simply cannot be achieved
community widely describing it as unusa-
sibility, which are easily measured, it is for PPC.
ble, awful, and horrible. We’ve found GA4
difficult to collect any meaningful PPC
as an unintuitive tool that makes a lot
performance data without the use of spy
of data that is easily found in Universal
programmes.
Analytics difficult to locate and hard to
access.
Although there are a number of PPC sp-
ying tools available on the market, these
should never be trusted.
This week in Paid Search news Google Opens New Channel For US Car
As a person-centric agency, we believe it important to build relationships on the fundamen- Sellers
tal understanding of business needs, challenges, and objectives.
Vehicle ads – have been launched in the US Why is this important to us? In a post-co-
It is only following building this we can truly understand how paid media can be best deplo- and in beta in other countries such as Cana- vid world where anything can be bought
yed to support the wider channel mix and achieve goals. da and Australia this month. We believe it online, including vehicles, vehicle ads are
won’t be long until we can use it in the UK. the next logical step for Google Ads.
With a manual first approach, understanding the latest changes in the industry is para-
In a very similar set up to Google Shopping, Car buying behaviour has moved online,
mount for campaign success. Here is what has been going on in the past week:
vehicle ads will serve on Google’s SERP. With with search interest increasing substan-
the image of the vehicle, make, model, price, tially and no signs of let up.
and miles shown to the user. New and used
vehicles can make use of this new campaign 27% of UK car buyers would be happy to
Microsoft’s Automotive Ads are getting type. buy a car online without a test drive. Vehi-
more placements The data for the vehicles will come from a
cle ads will help advertisers expand their
exposure to market their vehicles inven-
vehicle data feed which is uploaded to the tories opening up a completely new chan-
Microsoft plan to roll out further expan- Google Merchant Center. nel for their business.
In a similar theme, Microsoft’s Automo-
sions this year, including new vehicle
tive Ads are getting more placements as
types, support for monthly pricing and Vehicle ads will be fully automated through
well as being rolled out globally in beta.
leasing options, and further visuals. Smart Shopping campaigns.
According to Microsoft, automotive
search interest is up 48% compared to
2019. Initially, Automotive Ads have been
able to serve on Bing’s Search, Image,
and Video results, but will be expanded
to serve on Display, Microsoft’s Audience
Network, Microsoft’s Autos Marketplace,
and the Windows search bar.
17 18
Page
Speed.
Perhaps 2021’s biggest news in the The first step is to check how you
world of digital marketing, Google compare against the rest of your
have announced a new ranking industry.
factor set to shake up the web.
Luckily, we’ve got just the thing. Our
Titled Core Web Vitals, this new page speed leaderboard shows which
ranking factor will centre around brands are lightning fast and those
page speed. We’re talking largest lagging behind.
contentful paint (LCP) and first input
delay (FID) - in simple terms, how
fast your site loads and how fast it
can be interacted with.
“ A 1 second
delay in page
load time results
in a 7% loss in
conversions.
21 22
* Source:
Desktop Mobile searchenginewatch.com
RICHARD WATERS
SEARCH EXPERT
01244 564 501
richard@salience.co.uk
230
115
180 95
75
2019 2019
130
55
2020 2020
2021 2021
80 35
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25 26
Keyword
Trends. COVID has brought
monstrous changes to most
We’ve been keeping a close eye
on what keywords people are
Using historical search data, we’re
able to find trend patterns and
of the consumer landscape.
Monitoring changes in
searching for in the market, identify opportunities ahead of the
allowing us to see what is trending. curve.
groups is essential to
your attention, alongside those to spot content and category gaps
which are becoming less and less before they’re deemed industry-
important. standard.
Got a
New Covent Garden
Market is leading
Question?
emerging brands with over Come across any head-scratchers in this report so far? Get in touch for a
trend of 15%
Email us.
Live chat.
MARCUS OVEREND
SEARCH EXPERT
01244 564 501
Arrange a
call.
marcus@salience.co.uk
Book a Chat
33 34
send flowers
large brand reach.
bouquet flower
6 33,100 69
flower bouquet
7 33,100 69
online flowers
8 18,100 79
Keywords. 90,500 41
wedding flowers
These terms have less competition
yet high search volumes. As such,
For challenger and low-visibility
brands, these are the terms
2 18,100 41
they are a perfect battle ground for where you’ll see most success.
rose box
all brands in the industry to increase Concentrate on these and you’ll
3
their digital reach. see traffic and revenue start to
grow.
Marketing teams across the industry 8,100 29
ignore these terms but audiences For market leaders, these are the
are interested. With strong volumes terms that have probably skipped
purple roses
4
and low competition, they’re ripe for your radar. Dig into these and
the taking. corner the market.
6,600 29
christmas rose
Book a Chat 10 6,600 35
37 38
Our
Clients.
Our clients are an eclectic mix from all over the globle. But they all share
the same goal, to be more prominent across their market and increase
their profitability.
“
Over the time we have been working with Salience, they have increased our online
donations through Google Adwords and keywords significantly. Their technical
expertise and knowledge in this area are impressive, and they are a pleasure to
work with.
Trust.
First introduced with the E-A-T Algorithm update in 2018, trust has since
become a critical ranking factor. But there’s no single score to judge
Trust centres
trust. Instead, it’s a holistic view of your website’s expertise, authority
and trustworthiness. It centres around both on and off-site signals.
Think external review platforms, high-quality links, transparency over
around both
processes and policies, and plenty more.
on and off-site
(YMYL) / eCommerce guidelines identify
brands are those most how manual reviewers
likely to see visibility evaluate your site’s
drop as a cause of trust-worthiness. Use
signals.
poor trust signals. these to get ahead.
41 42
Checklist For
Here is a quick checklist of where you could
place trust signals:
Building Customer
Trust.
Trust bar across
the site (a small
bar that holds all
your guarantee’s,
warranties etc.)
A website can be used to build trust. You can do this through “trust
signals”.
Customer
Trust signals are content embedded within your website that builds up testimonials in
credibility. A lot of things can be considered a trust signal. Like: product pages,
convince the user at
point of purchase.
Having these things strategically placed around the site builds trust
from users & search engines alike.
Embed credential
badges on shopping
cart pages and any
other high intent
pages.
44
Our Software Brands like Netflix, H&M and Condé Nast partner with ContentKing
Partners.
to deploy winning search strategies. Through our unique Real-time
Auditing, Monitoring and Change Tracking suite, growth teams prevent
traffic loss, automate SEO analytics and grow their visitor base over time.
Introducing our software partners to the reports is one of the 2022 additions
we got most excited about. Yes, they’re technically ads, but one of our core
principles for these reports is to provide value to the brands we work with.
What better way to do that than to talk about the software we use, agency
Monitoring & Alerting WHY IS MONITORING &
ALERTING IMPORTANT?
side, to deliver top-of-class search marketing results.
Meta-content dropping on your main pages, links
When your site suffers from a technical
suddenly breaking across your website or key pages problem or unexpected content change
These providers all have packages suitable to an in-house team, so if you’re becoming non-indexable. Whatever the problem: you and you don’t react in time, you risk giving
need to know. Now. your rankings away to competitors, and
not on the lookout for a new search agency we can get some value to you this
ultimately not delivering on growth goals.
way, instead. Never have an issue go unnoticed again, as ContentKing watchdogs
your website 24/7 and sends out alerts whenever changes are made
Once more for everyone at the back - we only showcase software here that is or disaster strikes. ContentKing Alerts™, the only enterprise-grade
used and loved by our own team, offers a package and pricing appropriate for SEO monitoring and alerting engine, gives you the opportunity to fix
problems before your rankings are impacted.
an in-house team, and is, from our point of view at least, very good.
Websites change all the time. And while you definitely want to track
changes, getting an alert about every detail would hurt your productivity.
Online
Reviews.
A key element of trust, reviews are essential to your search marketing
90% 94%
arsenal. Having more good reviews than your competitors is important for of people check online of people say they
off-site trust signals (part of the EAT update), local pack prominence, and
CTR where star-ratings feature in the SERPs. reviews before buying often avoid businesses
from a business. * below a 4 rating. *
Incorporate external
review platforms
into your buying
process to ensure
Bad reviews need to
be answered and fast.
Users are more likely
to ignore bad reviews
eCommerce sites are
judged by both users
and search engines
on their review
48% 45%
maximum take-up. if they see fast replies. platforms. of people only pay of people are more
attention to reviews likely to visit a business
written within the past that responds to their
2 weeks. * negative reviews. *
* Sources:
lyfemarketing.com
brightlocal.com
47 48
interflora.co.uk
2 4.4 104,439
bloomandwild.com
3 4.8 40,205
moonpig.com
4 4.4 93,269
eflorist.co.uk
5 3.9 244,844
direct2florist.co.uk
6 4.8 26,239
Key:
prestigeflowers.co.uk
7 4.3 68,614 Review Score
flyingflowers.co.uk
8 4.4 48,303
Number of Reviews
serenataflowers.com
9 3.8 184,176
flowercard.co.uk
10 4.5 17,162
49 50
A B
Visibility vs
Referring Domains.
Visibility
Link building isn’t a numbers game. Not anymore, at least. The loose
correlation between linking domains and organic visibility show there are
good, bad and ugly ways of building your brand off-site.
Key:
funkypigeon.com 1 flowerstation.co.uk 26
primrose.co.uk 2 handyflowers.co.uk 27
eflorist.co.uk 3 teleflorist.co.uk 28
1800flowers.com 4 funeralflowers.org 29
A B
floraqueen.com 9 wildatheart.com 34
High visibility with low referring High visibility with high referring
serenataflowers.com 10 flowerbx.com 35 domains likely means the domains are dominating the
teleflora.com 11 flowersbypost.com 36 site is particularly well set- organic market. If you’re in this
appleyardflowers.com 12 homebargainsflowers.co.uk 37 up technically, with great content, but quadrant, keep doin’ you. If not, it may
bloomandwild.com 13 flowerssameday.co.uk 38 scores low on brand/content marketing. be easier to compete with their visibility
bunches.co.uk 14 hauteflorist.co.uk 39 Compare your visibility and RDs to your through technical SEO and content.
jparkers.co.uk 15 greatbritishflorist.co.uk 40 competition. There could be room to grow
realflowers.co.uk 16 bloomon.co.uk 41 through brand digital PR.
Sarahraven.com 17 lovelyfloraworld.com 42
direct2florist.co.uk 18 homelandflorists.co.uk 43
C D
arenaflowers.com 19 sarahsflowers.co.uk 44 Low visibility with low referring Low visibility with high links
fromyouflowers.com 20 myflorist.co.uk 45 domains could mean infinite is a double edged-sword.
clareflorist.co.uk 21 magnoliaflorist.co.uk 46 things. However, generally Potentially, your link profile
waitroseflorist.com 22 scillyflowers.co.uk 47 ramping up your search marketing is and strategy is spammy, old or otherwise
blossominggifts.com 23 west4flowers.co.uk 48 required to compete in your space. suboptimal, and search engines see that.
floom.com 24 janepackerdelivered.com 49 Whether that’s through tech, content or Regardless, it could also mean you’re a
newcoventgardenmarket.com 25 lulaflowershop.co.uk 50 links, we can’t say from this graph, but sleeping giant in search. Get an outside
speak to us if you need a few pointers. opinion on your tech, content, and links.
51 52
Digital Brand
Reach.
Digital Brand Reach centres around how well recognised your brand
is within the industry. To calculate this figure, we blend traditional
search metrics with performance of social channels across the sector.
This helps identify which brands are most prominent across a range of
channels and those who are lost to the abyss.
Findings. 1
4,056
1
1,500,000
Monthly Searches (UK) 3
2,091
Monthly brand searches
2
shows an indication of
brand recall within search
4
behaviour. The top five
Owned Social Score
450,000 are the most recalled
names within Social score considers
search. 1,614 followers and engaged
conversations on all major
4
246,000
5
201,000
55 56
Brand Reach
Scores.
MoonPig flys to the moon
Site Brand Searches
Per Month
Owned Social
Score
Rank
with 1.5 Million searches
per month and an owned
moonpig.com 1,500,000 463 1
bloomandwild.com 201,000 880 2
interflora.co.uk 246,000 589 3
Book a Chat
57 58
Get in
Touch.
This report shows industry data at a top level; We simply
don’t have space to add all the resulting insight as well.
Give us 30 minutes of your time and we’ll be able to give you
actionable steps to improve your position in the rankings, or
further dig down into your competitors’ movements.
Email us.
Live chat.
Arrange a
call.