FACULTY OF ARCHITECTURE, PLANNING AND SURVEYING

EWC 661
ENGLISH FOR REPORT WRITING
TOPIC: ART SUPPLY AND SERVICES IN UITM PUNCAK ALAM

PREPARED BY:

NUR FARHANA BINTI MOHAMMAD RUZLANI 2017654818

NUSAIBAH BINTI JAMAL ABDUL NASIR 2017442938
NUR ALISA AKMAR BT MOHD FADZIL 2017655024
RABIATUN SANIAH BT YAHAYA 2017654682
‘AQILAH BINTI AHMAD MOKHTAR 2017654828

DECEMBER 2018
TABLE OF CONTENTS

1. Proposal

1.1. Introduction
1.2. Problem Statement
1.3. Objectives
1.4. Methodology
1.5. References
1.6. Secondary Data

2. Questionnaire

2.1. Part A: Demographic Information

2.2. Part B: Finance
2.3. Part C: Others

3. Findings

3.1. Part A: Demographic Information

3.2. Part B: Finance
3.3. Part C: Others

4. Discussion
5. Conclusion and Recommendation

5.1. Conclusion
5.2. Recommendations

6. Attachments
Proposal
EWC661: PROPOSAL REPORT

TITLE: LACK OF ART SUPPLIES & PRINTING SERVICES IN FSPU, UITM PUNCAK ALAM

1. INTRODUCTION

Art is an expression of our thoughts, emotions, intuitions, and desires, but it is

even more personal than that: it’s about sharing the way we experience the world,
which for many is an extension of personality. Art is also one of the universal
languages all human beings understand and use to communicate. We use art to
understand who we are, our places in the world, and the meaning of our lives. We
use art to express ourselves and to speak to others across time and place. Human
beings have an essential drive to create and understand visual imagery. This drive is
one of the basic traits that make us human. The power of the visual arts to enrich
human experience and society is recognized and celebrated throughout the
world.

In our context, Malaysia has one of the most developed and active art
scenes in the region. It is home to some of the most exciting and interesting artists
who have developed their body of work within the country, the region as well as to
other continents. While Malaysia has a rich cultural background, its crafts and arts
are already well-known around the region which have been passed down for
generations. Slowly Malaysian art has grown to encompass more medium and
methods where sculptures and installation have become common. It is in this
environment that artists are more expressive and become more prominent.

One thing for sure, Malaysia benefitted much from the multi-cultural society
in which influence came through and was integrated to become what it is today.
Hence, there are innumerable reasons for the arts to be included in an educational
system, and just as many ways that involvement in the arts has been shown to help
students in their personal, social, and academic development. An increase in arts
education and exposure in schools and communities has the potential to cultivate
a greater interest in the arts which could support the professional arts field.
 Arts and culture is a promising industry, and has the potential of generating
higher national income in the future. However with the lack of art supplies and
sources, the encouragement and exposure of the importance of art to the public
will be difficult to achieve. Therefore, in order to get the recognition of art among
the people, supports from the community are needed.

Briefly, art shop is a place that sells art supply basics for drawing, painting,
sculpting and printmaking. They offer a wide range of art media such as tools for
making arts, acrylics, boards and many more. To relate with the situation that the
art community is facing, the current lack of art supply stores in Malaysia is
depressing. Despite the high demand from the customers, there is still no
incensement of number in art stores availability. At one point, the availability of art
stores in rural areas barely reaches the sufficient amount. This explains why the
popularity of art industry in this country has not reach the peak.

The consequences that will occur are art students and design majors and
minors can be hindered by the lack of local art stores in schools and universities. In
this context, students are facing difficulties in completing assignments and projects
due to the limited art supplies and printing services in Universiti Teknologi MARA,
Puncak Alam. Students who are in need of art supplies are mostly from Faculty of
Architecture and Planning and Faculty of Art and Design. There are many
complains and dissatisfaction received from the students on this problem. When this
problem arises, other issues will occur as well. Transportation is the most highlighted
problem occurs when getting art supplies and printing services outside of the
campus.
2. PROBLEM STATEMENT

The university’s mission is supposed to offer expert services for students' needs
and to undertake competent research of what is lacking. Since the faculty has only
art and architecture students, it is important to fulfil their needs to produce good
products in the field of environment-behaviour studies. The issue of unfinished
project or assignments of art and architecture students is mostly because of the
lacking of needs in order to complete their manual project. According to most of
the architecture and art students, there are limited art supplies and printing service
in the faculty. Fast services and good supplies are needed for their projects such as
model making. More time is needed to complete assignments and it also arouses
other problems. Students are having difficulties when completing the assignments
and it inhibits student’s productivity and academic achievement. Several problems
faced by students are listed as below:-

• It is troublesome for students to look for art supplies outside UiTM (time and
cost wise)

• There are many low-quality art supplies provided

• The range of products offered in Budi Siswa is too narrow and limited

• The cost of the supplies and services provided inside is pricey in comparison
with the quality

• Art student usually need to spend more time designing their project until
midnight but the shops’ operation time varies and are inconsistent everyday
making it hard for students to access the services
 In response to this problem, our study proposes to give several options to
increase the variation of shops and printing service. A few other plans such as 24
hours shop and runner service is also proposed to solve the problem. As a result,
they may not be successful in completing their projects or assignments because of
the lacking of needs in the faculty. The following research questions have
prompted the researchers to conduct the study on student’s needs in art supplies
and services:

• Is the product supply and services provided in UiTM Puncak Alam enough?

• Is the quality of art products and printing services offered in Budi Siswa
rationale in comparison with the prices?

• How this problem affect monthly expenditure of art stream students

• How this problem leads to other problem time-wise and cost-wise

• How students’ productivity is affected by this particular problem

3. OBJECTIVES OF PROPOSED STUDY

The purpose of this study is to investigate and find ways to resolve the problems
faced by art and architecture students when art supplies and services are lacking
in the faculty. This study suggests several research objectives to be attained as
follows:-

a) To investigate and study how limited supplies and costly services offered in
UiTM Puncak Alam affects the outcome of projects from students

b) To study the in-detail reason behind high expenditure of art stream students

c) To prove UiTM Puncak Alam is lacking in terms of art supplies and services

d) To find and propose solutions for the problems faced by students in UiTM
Puncak Alam

4. SIGNIFICANCE OF STUDY

The findings of the study will benefit art and architecture students in making
sure their project can be finished completely when the needs are already fulfilled.
Firstly, it helps in providing information about the average budget expenditure
needed for them so that they can buy art supplies easily if the shop is in the faculty
and this could make everything much faster. The findings will also help in making
sure other people know the importance of the process of making art since its
lacking in our country. Therefore, the students can easily complete their project in a
good way.

5. LIMITATIONS OF THE STUDY

There are several potential limitations in this study. According to statistics, the result
from questionnaire of the students’ expenses might differ due to different
requirement of supplies and services from different courses. Next, the study period
may also influence the students’ responses. Lastly, the sample size is too small thus;
the results cannot be generalized to all UiTM students.
6. METHODOLOGY

This study will be carried out through three main methods which are
questionnaire, interviews and manual comparison. It will be conducted in UiTM
Selangor cawangan Puncak Alam and the subject of the study will be students of
FSPU courses in the university.

a) Questionnaire

A series of question will be distributed amongst art stream students in UiTM

Puncak Alam from 1st of November 2018 to 15th of November 2018 through
Google form. Targeted respondent are 50 architecture students and 20 FSPU
students of other courses. The types of questions that will be asked are open-ended
question, likert-scale questions and listing/choices.

Examples of proposed questions are as follows:-

• How frequently do you visit the art shop?

• Is the supply provided in UiTM Puncak Alam enough?

• Rough monthly expenditure estimation for art supply and services.

• Are you satisfied with the art shop service and supplies inside the faculty?

• On average, how much do you spend every time you use printing services?

• How would you rate the printing services in UiTM Puncak Alam (1-10)?

• How would you rate the quality of art products offered in Budi Siswa in
comparison with the prices? (1-10)

• Would you prefer supplies and services from inside or outside UiTM?

• What can be improved?

b) Interviews

Selected students and lecturers will be interviewed for data collection. The
interview session will be conducted in two ways; formal and informally. The
targeted respondents are 10 students from FSPU and 2 FSPU lecturers. The questions
that will be asked are questions extracted from the questionnaire.

c) Manual comparison

Prices of selected art supply and services will be recorded and compared
manually to prices of things sold outside of the campus. From that, the data will be
analysed, tabulated and plotted into a line graph.

All of the data collected will be analysed and tabulated in pie charts and
graphs. Lastly, a final conclusion will be drawn from the study.
SECONDARY DATA

IMPORTANCE OF ARTS EDUCATION

There are innumerable reasons for the arts to be included in an educational

system, and just as many ways that involvement in the arts has been shown to help
students in their personal, social, and academic development. There is an
abundance of sources that provide statistics in regards to these reasons based on
reports of professional studies. The following is a very brief overview of just a few
points. See below for a list of resources that provide further information.

The bottom line is essentially this: The arts help students to attain life skills, not
only skills in a specific artistic discipline. The arts draw on a range of skills and
abilities that encourage the development of study, social, and personal skills in
addition to specific artistic techniques. For example, students involved in the arts
scored consistently higher on math and reading tests than students of the same
socioeconomic class without exposure to the arts. This effect is sometimes termed
“rotary learning” as education in the arts not only increases achievement in arts
related fields, but in other academic areas as well. As Richard Riley, secretary of
the Department of Education, puts it “the arts can play a vital role in learning how
to learn”. This is an essential skill for success in all fields in both school and work
environments, and it is vital for all students to attain.

Arts education develops students who are self-driven and motivated as they
are often the toughest critics of their own work. It teaches students to learn for the
experience of learning and not just for the grade. Involvement in the arts teaches
students how to try new things, manage risk, and handle failure.

The arts provide students with a multitude of options for expressing and
communicating their ideas and students learn to think about problems from a
broad range of perspectives. These kinds of communication and problem solving
abilities are essential to all work environments, regardless of the field. The ability to
generate ideas and communicate them effectively is essential in workplace and
this ability can be cultivated through involvement in the arts. If schools want to
prepare their students the best that they can to enter the working world it would
seem foolish not to incorporate an arts program that has as much integrity as the
science or math programs that already exist.
 And the list goes on: education in the arts levels the playing field for
disadvantaged children. It offers a continual challenge for successful students as
the possibilities for improvement are always endless. The arts are able to reach
students who do not do well in a typical classroom setting and ultimately gives
them a reason to stay in school. These students usually excel in the arts and this
success leads to improvement in the classroom. Participants in arts related after-
school programs typically do better in school and their personal lives than others in
same socioeconomic class without arts involvement. Student artwork helps
teachers to know their students better so that they can understand how they learn
and teach more effectively.

Finally, an increase in arts education and exposure in schools and communities has
the potential to cultivate a greater interest in the arts which could support the
professional arts field.
THE IMPORTANCE OF PROVIDING QUALITY ART EDUCATION FOR ALL STUDENTS

Art is one of the universal languages all human beings understand and use
to communicate. We use art to understand who we are, our places in the world,
and the meaning of our lives. We use art to express ourselves and to speak to
others across time and place. Human beings have an essential drive to create and
understand visual imagery. This drive is one of the basic traits that make us human.
The power of the visual arts to enrich human experience and society is recognized
and celebrated throughout the world.

Art and the visual arts are part of the historical record of every culture and
historical period known to human beings. It may be said that all we know about
some past civilizations is found entirely in the record of art and artefacts their
people left behind. The visual arts have been used to capture and express a wide
array of values, beliefs, and ideas embraced by people from around the world and
from every period of history. The visual arts have been used to educate, persuade,
commemorate, and problem solve. In fact daily we are dependent upon the visual
arts to make sense of the world in which we live.

We continuously are inundated with innumerable visual images and

messages on television, computers, digital communications devices, and in the
printed media. Neuroscience has shown that a significant portion of the human
brain is devoted to understanding visual stimulation and to decoding visual
messages we receive through our sense of vision. We do this by using all of our
higher order thinking skills, memory, and education. In our contemporary society,
the visual arts and dependence upon visual imagery is essential in communicating
and understanding information we need to live our lives. In order to fully understand
visual imagery and its meaning, it is essential that all people receive an arts infused
education. Such an education enables people to become informed citizens,
critical thinkers, creative problem solvers and productive members of society.

At a time of economic challenge for our country, many school districts have
been forced to make difficult decisions that have decreased or eliminated visual
arts education from our schools. Despite a growing body of evidence suggesting
that students who have had instruction in the visual arts perform higher on
standardized tests and other measures of educational performance than those
who have not had such instruction, art education programs continue to be
overlooked for the contributions they make in producing the highest quality of
education we seek for all of our children.
 One of the hallmarks of quality visual arts education is its focus on creativity.
Students in art classrooms at all instructional levels are routinely called upon to use
their creativity to solve problems and to express their ideas. Art teachers are
steeped in the knowledge and skills that foster creativity and they use the visual arts
curriculum to enable their students to explore their own creative powers. Nurturing
and developing students’ creative capacities are vitally important for
advancement in the workforce and for maintaining a leadership role in the world.

A comprehensive balanced education must include education in the arts

and it must be understood that the future of the United States is dependent, to a
significant degree, upon the knowledge, skills and experiences an education in the
arts provides.
HISTORY OF MALAYSIAN ART

Malaysia has one of the most developed and active art scenes in the
region. It is home to some of the most exciting and interesting artists who have
developed their body of work within the country, the region as well as to other
continents. Today, artists like Dr Jolly Koh, Khalil Ibrahim and Datuk Ibrahim Hussein
are considered masters in the art scene where their work have travelled across the
world and garnered a lot of interests among collectors.

The history of Malaysian contemporary art dates back to the many

decades. While Malaysia has a rich cultural background, its crafts and arts are
already well-known around the region which have been passed down for
generations. However, the area of contemporary art is more recent where among
the earliest work of art came through from people like Yong Mun Sen, Khaw Sia,
Abdullah Ariff and the likes of Kuo Ju Ping.

As with any other art movements and industries, there is no confirmed date
on when Malaysian contemporary art began but the earliest works were recorded
during the 18th century when European colonials, Chinese traders and other
travelers had shown scenes in Malaya, the name of Malaysia then. Some research
showed that modern art began taking centerstage around the 1920s when artists
like Yong, Khaw and Abdullah began exhibiting their work. During that era, there
were already some associations which have been established and this includes the
likes of the Penang Impressionists, the United Artists Malaysia and the Penang Art
Club all of which suggested that the art movement was already in existence then.

The art movements were basically formed by the Chinese traders and other
communities and it was only after 1950s that the Malaysia’s contemporary art
movement began to gain speed. This was at a time when the country was
undergoing major changes and development in the social and political arenas
which allowed more room for artists to showcase their interpretation of issues. It was
around this time that the art scene began to gain more significance as both artists
and their arts were getting prominence through the political and social scenes. The
likes of Nanyang, the Angkatan Pelukis Semenanjung and the Wednesday Art
Group were the few movements that gained much popularity then.
 One thing for sure, Malaysia benefitted much from the multi-cultural society
in which influence came through and was integrated to become what it is today.
In understanding this, one must be able comprehend that the country was
originally made up of Malays with Chinese and Indian immigrants coming in during
the pre-war years. Of course there are the western influences of the British, Dutch,
Portuguese and the Japanese whose culture have been widely injected into the
communities

Hence, it is very common that one would find a lot of different elements of
modern art among Malaysian artists. The earlier generation of artists like Cheong Lai
Tong, Dzulkifli Buyong, Hajeedar Abdul Majid and Jolly Koh were known to have a
strong western influence while there were others who practically had to self-teach.
And then there are the watercolour artists who were very much prominent during
the 1960s and 1970s when it was the major medium around that era. The 1980s saw
installation art becoming a common medium of interpretation although it was not
as commercial as today. From the 1990s to present day, Malaysian art has grown to
encompass more medium and methods where sculptures and installation have
become common. It is in this environment that artists are more expressive and no
longer confined within a specific method that one get to appreciate art from the
likes of Ahmad Zakii Anwar, Jailani Hassan and others.

When the National Art Gallery was set up, it paved the way for more
collaborations and opportunities for Malaysian artists to showcase their work while
efforts were put in place to ensure that there are programmes and activities which
would help to grow the local art scene. This gave rise to more prominence in the art
industry where with more opportunities, artists were able to find more avenues to
exhibit their art work in which they could do so in the local art scene or participate
in international exchange programmes. This was provided for by the National Art
Gallery as it is the national body involved in the development of Malaysian art.
LOCAL ART INDUSTRY STILL LACKS SUPPORT

With multiple events lined up, the art auction market which exceeded both
art enthusiasts and promoters’ expectations this year — despite lagging against
global art transactions — is optimistic that the numbers will continue to rise in 2018.
Henry Butcher Art Auctioneers (HBAA) ED and Art Expo Malaysia (AEM) public
relations director Sim Polenn said the current market is deemed “soft” compared to
the period between 2012 and 2014.

“The art auction market was booming in 2012 to 2014.

“It died down sometime between 2015 and 2016. And today, it is still relatively soft,”
he told The Malaysian Reserve (TMR) Art Market Malaysia founder Hazrita Hatta,
however, believes it is the purchasing power that is soft — and not the market.

“Artists are mushrooming and art events are abundant, but the support is still not
solid enough,” she said.

AEM 2017, which was held in October this year, drew in 30,000 visitors compared to
25,000 from the previous year.

Sales also rose to RM17.1 million in 2016 compared to the meagre RM2.3 million
recorded when it was first launched in 2007.

In November, TMR reported that artists were challenged by the lack of

support and funds because of their shortcoming in obtaining substantial return on
investment due to the arts’ intangible nature. Art exhibitions do get audiences, but
corresponding to the current economy — as lovers of the arts are struggling to
juggle on what and where to spend their disposable cash on.

Hazrita added that because the arts are not seen as an investment in this
country, they are not given enough priority. “We should really change that
perception. We at the Art Market are lucky; due to our continuous promotion of
introducing the Art Market as a platform, our artists have managed to get more
orders in.

“So, I would say that our overall performance for 2017 is satisfactory,” she said.

According to Sim, HBAA’s November auction was padded by a 35% gain from the
previous auction that successfully achieved 92% in sales.

“Despite the current soft market, we managed to secure 92% in sales and enjoyed
a 35% growth compared to the April 2017 auction,” he told TMR.
Even in the face of contrasting views, the aforementioned art companies are
determined to look for more art pieces and provide a platform for potential
breakthrough artists.

“We are looking forward to bring more art pieces to the upcoming auction,” Sim
said.

The Art Market is planning to hold a conference, as well as a mobile art gallery next
year, as a way of providing more than just space for its artists to display their works
of art.

“I am hoping that corporates will support our plans for 2018 — which is to have a
big art market conference, as well as a mobile art gallery,” she said.

Moreover, Hazrita revealed that the Art Market has received orders from two large
organisations.
“The project involves 12 of our artists and is worth RM50,000. We also have an
international event called ‘Malaysia International Art Market’ next year, hopefully
involving 200 artists,” she said.

The Art Market will be holding its Art Market Charity Exhibition at the Great
Eastern Mall from Jan 9-14 next year, featuring disabled and budding artists.HBAA’s
gallery arm Curate Henry Butcher, on the other hand, is organising its month-long
Young Contempo Showcase II from Dec 26, 2017, to Jan 26, 2018, that will
showcase 24 award-winning artists.

“We are going to start the year with a good show by highlighting beautiful artworks
by a pool of talented artists,” Sim said.
ARTS, CULTURE SECTOR HAS POTENTIAL TO GENERATE HIGHER INCOME

Kuala Lumpur: Arts and culture is a promising industry, and has the potential of
generating higher national income in the future, notes Deputy Prime Minister Tan Sri
Muhyiddin Yassin. He said it was a known fact that France had been particularly,
successful in arts and culture-based tourism, earning as much as USD256 billion
annually, via tourism.

"It is good to learn from France and other cities and countries around the
world on how they have been successfully developing strategies to promote the
tourism and arts industry as the main contributor to national economic growth.

"The city of Paris is a great example of how arts and culture have become
the main tourist attraction, contributing to its high Gross Domestic Product (GDP),
and ranks as one of the five wealthiest regions in Europe," he said when opening
the Art Economy Conference 2015 and launching the 'Rekayasa Kebudayaan'
book here Tuesday.

The book in Bahasa Malaysia is translated from the French book, 'L'ingenierie
Culturelle' (Cultural Engineering) authored by Claude Mollard. Muhyiddin said in
Malaysia, the creative industry which included arts and culture contributed about
RM33 billion to the country's GDP.

He noted, under the Economic Transformation Programme, the creative

industry had received a RM17 million grant to carry out short-term programmes
known as 'Quick Wins' for art performance for a period of between 2012 and 2014.

In line with efforts to create a culturally-rich society, Muhyiddin said various

programmes were undertaken by the government to enhance appreciation of
culture and arts among Malaysians.

"The government has been supporting the creative arts industry and will
continue to emphasise the development of the industry which can potentially
contribute to a higher GDP," he said.

Muhyiddin, who is also education minister said there were a number of

universities, colleges and higher learning institutions which currently offered arts and
design courses in Malaysia, such as Universiti Teknologi Mara, International Islamic
University of Malaysia, University of Malaya and Akademi Seni Warisan dan Budaya.
 These institutions, he said, would produce high quality professionals who
would contribute to the promotion and development of the arts and culture
industry in the future.

The Deputy Prime Minister said the Tourism and Culture Ministry, through the
National Visual Arts Gallery, had also played an important role in promoting visual
arts by organising exhibitions, seminars, workshops, competitions and arts activities
aimed at nurturing greater awareness, understanding and appreciation of arts
among Malaysians.

On the conference, Muhyiddin said it would serve as a good platform for the
experts and industry players to deliberate in greater detail, on the potential and
future direction of the arts and culture industry in Malaysia.
Questionnaire
Findings
 DATA FROM QUESTIONNAIRE

Figure 1: Pie chart above depicts the gender that responed to this questionaire.

SECONDARY DATA
The highest number of respondants are male which is 53.3%. otherwise, female respondents
are 46.7%.
Figure 2: Pie chart shows the result for student from various semester that answered this
questionnaire.

The highest number of student that responed to this questionnaire is from semester 3 which
is 36.7%. Besides, the lowest number responed is from semester 5 which is 3.3%.
Figure 3: Pie chart represents the courses of students that responded to this questionnaire.

The highest number of respondants is architecture students which is 60%.. Furthermore, the
lowest respondants is from art and design students which is 10%.
Figure 4: Pie chart showing the percentage of repondants that live inside and outsite Uitm.

The highest percentage of respondants is non- resident students (students that live outside of
Uitm) and students live in Zamrud and Baiduri which is 46.7%. Otherwise, the lowest
percentage of respondant is 0% which is students from other accomodation.
Figure 5: Pie chart shows the response from students of currents financial source that are the
most voted on from parents/guardian which is about 56.7%, and then about 33.3% voted
from education loans. 10% of the respondent got their current financial source from both
parents and education loans. 0% of the respondent have scholarship or other sources as their
financial source.
Figure 6: Pie chart shows students response of expenditure at art shop & printing shop.

53.3% students answered others for their expenditure at art & printing shop while 33.3%
spent from RM10 - RM15. 10% of the respondent spent RM5 - RM10 and no respondent
spent less than RM5 per visit.
Figure 7: Pie chart shows the number of students voted rough monthly expenditure for art
supply and services.

The percentage of students’ response on RM 50-RM70 and more than RM80 are the same
which are 36.7%. Then, 16.7% responded RM15 – RM50 on monthly expenditure. The other
10% voted for RM0 - RM15.
Figure 8: Bar graph shows the students‘ response on number of visit weekly basis to Art &
Printing shop.

Most respondents (about 53.3%) voted for 3-5 times visit on weekly basis, 43.3% voted for
0-2 times visit and 43.3% respondent visits the art shop more than 5 times weekly.
Figure 9: Bar graph depicts the respondents’ rate on the quality of art products offered in
Budi Siswa in comparison with the prices.

Most respondents’ (about 23.3%) rated 3/10. Meanwhile, 6.66% of the respondent rated
2/10.
Figure 10: Bar graph shows the respondents’ satisfaction level on the art shop supplies and
services provided in the faculty.

The highest number of respondents’ rate for 3/10 is 23.3 %. Whereas, the lowest number of
respondents rate for 6/10 and 8/10 is 3.33%.
Figure 11: Bar chart represents the problems that usually when buying art supplies/services
outside the campus.

The highest problems that usually faced by student when buying art supplies/services outside
the campus is transportation and time problem which is 16.7%. Besides, the least problem
faced by students are listed as others and the number of students who chose transportation
and financial problems with the same percentage which is 3.3%.
Figure 12: Graph bar showing the services that are frequently used for project and assignments

The most used service is normal printing service which is 57.7%. 30.3% of the students use
plotter services and 30.3% of the student print on another material. The other 9.09% students
Figure 13: Pie chart showing the aspect to improve in Kompleks Budisiswa

The percentage of respondent choosing prices and variation of products is the highest which is
33.3%. 26.7% of the respondent chose shop working hour, prices and variation of products while
16.7% voted for variation of products only. 20% of the respondent chose all of the above and the
other 3.5% respondent voted for prices of supplies and services.
Figure 14: Pie Chart showing students’ vote on the best and most important solution for all the
problems stated

48.7% of the respondents chose to reduce the prices of supply and services while 13.3% of the
respondent chose fix the shop’s working hours. The other 40% chose to improve the variation of
services.
Figure 15: Bar Chart showing students’ vote on the possibility to achieve 24-hours art shop services.

More than 50% of the students voted for yes for 24 hours art shop while the other 40% voted for
no and not sure.
Figure 16: Bar Chart showing students’ vote on the best existing art shops for its quality of supplies
and services.

Majority of the students were satisfied with the Maxmara Art Shop. More than 50% of the students
were satisfied with the supplies provided there and it is near the faculty than the other three
shops.

It is followed by West Star, Maria and other shops such as Art Friend. 26.7% were satisfied with
West Star art shop and 10% for both Maria and Art Friend.
Figure 17: Bar Chart showing students’ response regarding the possibility of the problems affect
the outcome of their project.

Most of the students agree that the problems with art shops and printing service really affect their
outcome. 80% of the students agree with the statement and 20% of them disagree.
 DATA FROM MANUAL COMPARISON

Comparison of prices for art supplies and services in Kompleks Budi Siswa and in shops
outside of the campus.

Items / Services Budi Siswa Shops & Services Art Supplies & Services outside
of the campus (
Artline pen RM 6.00 RM 4.70
Mounting Board (A1 Size ) RM 8.00 RM 3.00
Butter Paper (A2) RM13.00 RM 9.50
Tracing Paper (A2) RM 15.00 RM 10.00
Printing ( A3 size ) Rm 1.20 Rm 0.50
Printing ( A1 size ) Not Available RM 1.00
Xerox Not Available RM 3.00 – RM 4.00
 DATA FROM INTERVIEWS

1. Interview I

Interviewer: ‘Aqilah Binti Ahmad Mokhtar

Respondent: Nur Farhah Izzati Binti Zaidi
Date: 15 December 2018
Venue: Cafeteria, Alam Bina

Interviewer : Assalamualaikum wbt. I am sorry miss do you mind spending some of your time to
answer some questions for our assignment?

Student A : Waalaikummussalam, yes, I wouldn’t mind, sure.

Interviewer : So my first question is which course are you studying and current semester?

Student A : I am from landscape architecture and now I am in semester 04.

Interviewer : What is your current financial source?

Student A : For now, my major source is education loan as I borrowing from PTPTN, but if my
loans are out, my parents would support me. So I could say I have both which are
education loans and my parents.

Interviewer : We as architecture student always need some of art stationary and printing
services to do our project. How many times do you visit the art supplies and
services shop on weekly basis?

Student A : Basically I visit the Art and Printing shop about around more than 5 times a week

Interviewer : What is your monthly expenditure for art supplies and services?

Student A : Roughly, it is more than RM80.

Interviewer : Okay, that’s all we need to know. Thank you for spending your precious time
answering some question for us.

Student A : It’s no big deal. You are welcome.

 2. Interview II

Interviewer: Nusaibah Binti Jamal Abdul Nasir

Respondent: Marissa Binti Masran
Date: 15 December 2018
Venue: Studio 03, Level 3, FSPU

Interviewer : Hello there, sorry for this sudden appearance but may I know if you’re free now?

Student B : Hi. It’s fine. Yes I’m actually waiting for my friend’s arrival but I have the time if
you need help.

Interviewer : That’s great. So I’m a student from Architecture and my course mates and I are
currently working on a survey regarding with the art supplies and printing services
that are provided nearby. Therefore, I’m here to seek responds a few questions.

Student B : Sure, no problem.

Interviewer : So first, may I know which course are you currently studying?

Student B : I’m under Interior Design course.

Interviewer : Alright. So how many times in a month do you need to get supplies for your
project?

Student B : More than 5 times I think.

Interviewer : Ok, if that so, are you preferable with the supplies provided in Budi Siswa?

Student B : For me , shops in Budi Siswa doesn’t really satisfy my need , so I barely go there to
get the supplies , and I usually spend my time at Maxmara when I need to.

Interviewer : May I know how dissatisfied are you with the supplies provided in Budi Siswa?

Student B : Very. They don’t really provide much I must say, it’s even worse with the price
they offer to students here. That’s why I prefer to get the things outside of the
campus rather than spend a lot of money on one item.

Interviewer : I agree. Thank you so much for your time on this. I hope this will help every
student here to get their supplies without any problem. Have a bless day.

Student B : You are most welcome. Thank you.

 3. Interview II

Interviewer: Nusaibah Binti Jamal Abdul Nasir

Date: 10 December 2018
Venue: Studio 03, Level 3, FSPU

Interviewer : Hi sir. Sorry for bothering but could you spend some of your time to help us
answer some questions for our research?

Sir : Sure, have a sit.

Interviewer : First of all, I’m Farhana from semester 03. Our topic is art supply and services in
Kompleks Budi Siswa UiTM Puncak Alam. So the first question is, as the lecturer
that knows the students’ need, what do you think of the supplies and services
provided in Kompleks Budi Siswa?

Sir : Personally, I have no problem with the supplies and services provided but I’ve
heard a lot of complaints from the students regarding this issue.

Interviewer : Based on what you heard from the students, what do you think can be improvised
in Kompleks Budi Siswa?

Sir : Actually there are many things to be improvised but as the basic need for art
student I think they should provide more variation of supplies and services and also
fix the shops’ working hours.

Interviewer : Which solution do you think is the best and most important aspect to be
improved? Do you think that is possible to achieve 24-hours art shop services?

Sir : I think fixing the shops’ working hours is the best aspect to be improved as mostly
of our students still doing their assignment in no time until their due time. And yes,
it is possible to achieve 24-hours art shop services as they know our student
problems.

Interviewer : Okay, that is all from us. Thank you for spending your time.

Sir : No problem.
DISCUSSION
 The price of the supply and services in Budi Siswa is the most concerning aspect to be
improved in Kompleks Budi Siswa. Students always have money issues and to buy supplies and the
prices of services offered in Budi Siswa is quite high. Besides that, if 24 hours art shop can be
achieved, it's easier for the students to just grab and pay any time since most of the students
always stay up all night for projects and most of the time, the tools and materials are not enough.
Also, it can be concluded that the art shops and printing services are really important for the
students in order to get the best quality of their works.

OPEN ENDED-QUESTION

Question number 13 – Others

“State how all of the problems stated affects the outcomes of students’ project and assignments?

Response:

- In case there’s last minute changes, to design, easy access to materials

- Variety of materials allow students to use more materials for their project
- Late submission
- There’s limitation for the students to use a certain materials that do not suitable for certain
design, so the outcome of the model itself did not achieve the expectation and the form
may change due to a material cannot be bend or etc. plus the workmanship may be in real
danger if the materials used are not right
- Students will have limited materials thus, it forces student to waste time to look for the
materials outside of the campus. Wastage of time can cause the assignment not being
finished on time
- When you use product with low quality, the outcomes won’t be the same as your
expectation
- Quality and availability of material will be a retardation factor of quality
- Lack of materials to use in projects decreases the quality of final outcome
- Students can’t finish their projects on time
- Not enough requirements
- Emergency time when students out of art item such as modelling board or glue
- Students will waste their time to go to the outside art shop
- No variation of material can be used for the project
- The quality of the final products or model
- Quality products help students to achieve and made quality projects
- Take a long to finish my projects
- Low quality of product and lack of supplies will make our product not achievable
- Student want to save money so they buy low quality product and it will affect the quality of
project
- Students get to finish their assignments anytime
- Project did not complete
Conclusion
CONCLUSION

In conclusion, most students agree that the art supply and printing services
shop in Kompleks Budi Siswa are lacking in many terms. FSPU and FSSR students
depend a lot on the shops because they demand most of the supplies to complete
their works and projects. More than half of those surveyed agreed that the price of
supplies and services offered are too expensive even though the quality of the
products are acceptable. The consideration of repricing the goods is required
because not all students can afford to spend much on the supplies and services.
Also, the price of goods does not level with the quality of products which make it
not worth buying. This problem forces the students to go to shops outside of the
campus. Otherwise, Budisiswa is the nearest art shop that can be reached by the
students. Thus, Budisiswa must provide the supplies with good quality and
acknowledge the prices that are reasonable for students. Appropriate action
should be taken to improve the Kompleks Budi Siswa to ease the students’ process
of completing projects and satisfy the students’ needs in the most convenient way.

RECOMMENDATIONS

It is recommended for Budi Siswa to improve on the variation of products

and supplies as the students always get their needs outside of the campus which
this can be inconvenience for the students who live in the hostels without any
transportation available.

Other than that, Budi Siswa also needs to reconsider conducting back on
the prices they offer because some of the prices of supply and services are marked
up at an unreasonable rate. It’s crucial for students who are in desperate state to
get supplies with outrageous price where in comparison with the shops outside of
the campus, they offer much more affordable price.

Also, due to the high demand from the students, it’s recommended that art shops
& services in Budi Siswa working hour should be expanded longer. It’s even better if
it’s given 24 hours for the operating hour. This will benefits students better with their
time.