The document provides a summary of Mohd. Fadhil's experience and qualifications as a front desk agent. It lists his contact information and includes his education background, work experience at hotels and a guest house, skills, and references.
The document provides a summary of Mohd. Fadhil's experience and qualifications as a front desk agent. It lists his contact information and includes his education background, work experience at hotels and a guest house, skills, and references.
The document provides a summary of Mohd. Fadhil's experience and qualifications as a front desk agent. It lists his contact information and includes his education background, work experience at hotels and a guest house, skills, and references.
The document provides a summary of Mohd. Fadhil's experience and qualifications as a front desk agent. It lists his contact information and includes his education background, work experience at hotels and a guest house, skills, and references.
+682131463474 I'm a professional frontliner and have a great experience at
3 and 4 stars hotel. As a frontliner i also have mfdhel_ interpersonal skill, always careful with job and good mohdfadhiljamal@gmail.com coordination with my team.
Surabaya, East Java EXPERIENCES
OJT at Pandanaran Hotel Semarang
Front Desk Agent 2023 EDUCATION Handle wake up and courtesy call Handle reservation by OTA and telephone Processed reservation, check in, departures, and IDeA Indonesia Academy payments in accordance with company guidlines Front Office Department Handle mail and faxes per company procedures 2023 Receptionist Handle check in and check out by power pro system Al Amien Boarding School Handle night audit Social Science and English Handle complain and solve the problems Greeted hotel visitors and provided information 2018-2022 Al Amien Guest House Receptionist Jan - Mac 2023 Warmly greet and welcome the guest to the guest SKILLS house Handle cash and debit payment Handle reservation by walk in Customer service oriented Problem solving REFERENCES Effective communication Relationship building Restu Fentina Soraya Handling complain skills Room Division Manager Pandanaran Hotel Semarang +62812-2600-7886 Interpersonal skills semarang.foc@pandanaranhotel.com Time management skills Annisa Muthoharoh Career Consultant Manager of IDeA Indonesia Academy +62896-2914-0515 anisamutoharoh45@gmail.com