hilderngao@gmail.

com 0718010041 Nairobi, Kenya

SKILLS
Accounting and Financial Critical and Analytical Customer Relationship Interpersonal and
Skills Skills Management Skills Leadership Skills

Numerical Competence Oral and Written Organizational and Problem Solving

Communication Analytical Skills

Professionalism Public Relations Strong Presentation and Strong Work Ethic

Reporting Skills

Team Work Time Management

TECHNICAL SKILLS
Administrative Organizational skills, Time Ms Office Suite: Ms Word, Ms PowerPoint, Ms Excel,
Skills: management, Record-Keeping, Outlook
Typing, Equipment handling,
Research skills, Telephone Etiquette.

EDUCATION
DIPLOMA IN BUSINESS ADMINISTRATION
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
September 2019 – Expected June 2023,

INFORMATION COMMUNICATION DRIVING LICENSE

RICATTI COLLEGE
April 2019,

HIGH SCHOOL CERTIFICATE

KITETA GIRLS' SECONDARY SCHOOL
2015 - 2018

RELEVANT COURSES AND TRAINING

Udemy and Youtube
 Digital Marketing Training

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WORK AND RELEVANT EXPERIENCE
National Hospital Insurance Fund (NHIF)
October 2021 – November 2021
Administrative Attache
Core Duties and Responsibilities
 Authorization of claims and creating vouchers for the batches.
 New Member Registration.
 Biometric Registration.
 Printing out NHIF member cards.
 Scanning, sorting and filling amendment folders.

Achievements
 Helped reduce record errors in creating vouchers for the batches.
 Improved customer care servicing.

Miss Clean Domestic and Office Solutions Limited

July 2022 – November 2022
Laundry Administrator Intern
Core Duties and Responsibilities
 Handling social media accounts.
 Collection and banking of cheques,
 Proper documentation and maintenance of documents including invoices, quotation, contracts and receipts .
 Maintaining complete and updated purchasing/ supplier records/ data and pricing in the system.
 Managing stock i.e., inspecting, receiving and issuing to laundry staff.

Achievements
 Displayed diligence and ability to work professionally.
 Accomplished tasks assigned on time.

REFERENCES
Stephen Musyoka, Specialist, Digital Media (Mentor), Aga Khan University
Contact: s.musyoka@gmail.com - 0720659675

Dr. Joshua Matanda, HOD of Commerce and Economics, Jomo Kenyatta University of Agriculture and Technology.
Contact: matanda.joshua@jkuat.ac.ke - 0723415996

Alice Muthia, Lecturer, Jomo Kenyatta University of Agriculture and Technology.

Contact: alicemuthia16@gmail.com - 0711552570
Carol Bii, Compliance and Registration, National Hospital Insurance Fund
Contact: biichelacaro@gmail.com - 0722772412

Dolvine Moraa, Operations Manager, Miss Clean Domestic & Office Solutions Limited.
Contact: operations@missclean.co.ke - 0742926052

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