10/6/23, 4:19 PM Check your warranty or service status

  
1
Support Home Products  Software and Drivers Diagnostics  Contact Us Business Support  My HP Account 

 Jelajahi Belanja Dukungan Search HP Support  

Check your warranty or service status

Feedback
Go back Coverage details print this page

Coverage status HP Laptop 14s-dq4016TU (745J5PA)

Serial: 5CD32780B1 Product: 745J5PA

Active
Care Pack HP Premium Accessories
Shop Now
Save up to 50% on select accessories.

Don't miss out on HP Care Pack

Add product to my HP Dashboard Redefine what's possible

Impeccably crafted with impressive performance, power and speed.
Shop Now

Support options for your product

Visit my product page View contact options

Additional Information

Coverage type Care Pack

Service type HWM Offsite

Status Active

Start date July 28, 2023

End date July 27, 2025

Time Remaining Years remaining: 1, Months remaining: 9,

Days remaining: 21

Privacy - Terms

https://support.hp.com/id-en/warrantyresult/hp-14-inch-laptop-pc-14-d4000/2100852819/model/2100852831?sku=745J5PA&serialnumber=5CD32780B1 1/3
10/6/23, 4:19 PM Check your warranty or service status

Service level Standard HW

Delivery by HP
Standard Turn-Around-Time
Country Coverage
Customer Delivers
Std Office Hrs Std Office Days 1
No Special Coverage
Up to 3 yrs with Care Pack
Standard Material Handling 

Deliverables Hardware Problem Diagnosis

Feedback
Offsite Support & Materials

Coverage type Factory warranty

Service type Wty: HP HW Maintenance Offsite Support

Status Active

Start date July 13, 2023

End date September 10, 2024

Time Remaining Months remaining: 11, Days remaining: 4

Service level Std Office Hrs Std Office Days

Standard Parts Logistics
Standard Material Handling
Global Coverage
Customer delivers to RepairCtr
Std Turn-Around
No Usage Limitation
Customer Pickup at RepairCtr

Deliverables Offsite Support & Materials

Hardware Problem Diagnosis

Coverage type Factory warranty

Service type Wty: HP Support for Initial Setup

Status Coverage expiring

Start date July 13, 2023

End date December 09, 2023

Time Remaining Months remaining: 2, Days remaining: 3

Service level NextAvail TechResource Remote

Std Office Hrs Std Office Days
Unlimited Named Callers
2 Hr Remote Response

Deliverables Initial Setup Assistance

HP has checked your product information, including the product and serial numbers, to determine your results.

Country/Region: Indonesia

Tentang Kami 

Cara membeli 

Dukungan 

https://support.hp.com/id-en/warrantyresult/hp-14-inch-laptop-pc-14-d4000/2100852819/model/2100852831?sku=745J5PA&serialnumber=5CD32780B1 2/3
10/6/23, 4:19 PM Check your warranty or service status

Mitra HP 

Tetap Tersambung  1


Penarikan | Daur Ulang Produk | Aksesibilitas | Privasi | Ketentuan penggunaan | Cookie & Pilihan Iklan

Feedback
© Copyright 2023 HP Development Company, L.P.

https://support.hp.com/id-en/warrantyresult/hp-14-inch-laptop-pc-14-d4000/2100852819/model/2100852831?sku=745J5PA&serialnumber=5CD32780B1 3/3