LAB#1: Email&Online Communication

Exercise 01:

- For each case specify Which online communication tool would you choose and justify your choice

1. Collaborative Group Project

You are a student enrolled in an online course, and your professor has assigned a group project. The project
requires team members to collaborate on researching and creating a presentation on a specific topic
For a collaborative Group Project, I would choose instant messaging (IM) as the online communication tool.
IM is a real-time text communication tool that allows team members to communicate with each other quickly
and easily. It is also a good tool for file sharing and video conferencing.
2. Academic Group Study Session
You and your classmates are preparing for an upcoming final exam. You need a platform that allows for
group video calls, screen sharing, and the ability to create shared documents.
For a group of students preparing for an upcoming final exam, I would choose video conferencing as the
online communication tool. Video conferencing is a real-time communication tool that allows participants to
see and hear each other. It also allows participants to share screens and create shared documents.
3. Seeking Clarification on Assignment Instructions
You are a student taking an online course, and your professor has assigned a complex research project with
specific requirements. As you review the assignment instructions, you realize that some aspects are unclear,
and you need clarification to proceed effectively.
In this scenario, you should use email as the online communication tool to seek clarification on the
assignment instructions. By using email in this situation, you allow both you and your professor the flexibility
to communicate asynchronously. This ensures that your questions are clearly articulated, and the professor
can provide detailed responses when they have the time, leading to better understanding and successful
completion of the assignment.

ESI2023/Mastering Digital Skills For Studies 1

 LAB#1: Email&Online Communication
1- Complete the following table

Aspect Email Type

Often uses a casual greeting (eg Hi [Name]) GREETING INFORMAL
Attachments or links are included as needed, mentioned in the email ATTACHMENT SEMI-FORMAL
Typically uses titles and last names (eg Dear [Title] [Last name]) GREETING FORMAL
Proofreading for clarity and professionalism PROOFREADING SEMI-FORMAL
Professional, structured, and polite TONE FORMAL
Standardized and often follows a set format (e.g.,"Sincerely," "Yours truly") CLOSINGS FORMAL
Attachments are common and are professionally named and referenced in the email ATTACHMENT FORMAL
Typically includes expressions of thanks in a formal manner EXPRESSING GRATITUDE FORMAL
Clear and concise, briefly summarizes the purpose SUBJECT LINE FORMAL
Extensive proofreading for grammar and spelling PROOFREADING FORMAL
May use common abbreviations and acronyms USE ABBREVIATIONS INFORMAL
Casual, relaxed, and friendly TONE INFORMAL
Flexible and may use casual closings (e.g.,Take care, "Cheers") CLOSINGS INFORMAL
Informal and creative, may Use humor or emojis SUBJECT LINE INFORMAL
May include links or references to online content ATTACHMENT INFORMAL
May express gratitude in a casual manner EXPRESSING GRATITUDE INFORMAL
Often begins with a greeting (eg Dear [Name] or Dear [Title] [Last name]) GREETING SEMI-FORMAL
Respectful and professional, but less formal than a formal email TONE SEMI-FORMAL
Semi-standard, uses polite closings (e.g.,"Best regards," "Yours faithfully") CLOSINGS SEMI-FORMAL
Limited use of abbreviations USE ABBREVIATIONS SEMI-FORMAL
Often includes expressions of gratitude in a polite manner EXPRESSING GRATITUDE SEMI-FORMAL
Avoids abbreviations and acronyms USE ABBREVIATIONS FORMAL
Less formal proofreading PROOFREADING INFORMAL
Clear and concise, often includes the purpose SUBJECT LINE FORMAL

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 LAB#1: Email&Online Communication

Exercise 03

Prior to sending this email, it is crucial to ensure that the following fields are filled out:

• The "To" field

• The "CC" field
• The "Subject" field
• Either the "To" or "CC" or "BCC" field

Among the given terms, which one is not associated with an email field, and provide the meanings of the correct
answers:

• From refers to the sender or the originator of the email.

• Bcc represents Blind Carbon Copy and is used to conceal recipients' email addresses from others.
• Cc stands for Carbon Copy and is employed for secondary recipients who receive a duplicate of the email.
• Ccb is not a recognized email field and lacks a defined meaning in email terminology.
• To pertains to the primary recipients or the main individuals the email is addressed to.

In an email, what does the "Cci" field (in English: Bcc) indicate? (0.5 pt)

• It represents the sender's address.

• It signifies the primary recipient's address.
• It designates the address of a recipient who is included in a concealed copy.
• It denotes the address of a recipient included in a visible copy.

Arrange the components of an email message in descending order of priority and provide a justification for selecting
the most crucial part in an email :

• Sender
• Recipient 1 The recipient is the most critical component of an email
• Body 2 The email body contains the main content, message
• Signature 4 it provides additional context but doesn't fundamentally impact the core message
• Subject 3 The subject provides a brief description of the email's content

What kind of information can be discovered when receiving an email? (1 point)

• The email addresses of recipients in Bcc (Blind Carbon Copy).

• The email addresses of recipients in Cc (Carbon Copy).
• The date and time when the email was sent.

What does the "Cci" field (Bcc in English) refer to in an email?

• It pertains to the sender's address.

• It signifies the primary recipient's address.
• It designates the address of a recipient included in a concealed copy.
• It denotes the address of a recipient included in a visible copy.

ESI2023/Mastering Digital Skills For Studies 3