Card payment platforms:
quality assurance
starts with quality
In today’s ultra-competitive banking sector, a major systems
failure will cause devastating damage to your brand’s
reputation. Quality assurance is your guardrail.
If you need a quality change
partner to implement,
migrate or run TSYS or
FiServ / FirstData platforms,
then Expleo is ready to
help. When every customer
matters, our domain
knowledge makes the
difference.
To retain current customers and
attract new ones, banks must
keep improving their customer
experience. Cards and payments
are some of your most important
touchpoints. Ensuring a smooth
relationship with customers
therefore relies on fail-safe
ecosystems of applications that
comply with new regulations,
support innovative payment
applications, cut costs and reduce
time to market.
The benefits of a partnership with
Expleo:
yy Reduce costs of QA by up to 50 %
yy Increase speed to market
yy Improve customer experience
yy Retain and grow customer base
yy Smooth BAU releases
yy Comply with regulation
yy Improve brand reputation by avoiding
Live outages
yy Certified card and payments delivery
centres (PCI DSS certified)
 Take confidence in our
skills and track record
Migration, transformation and
innovation of card payment solutions
bring immense challenges and
opportunities. They can be a source of
both business value and reputational
damage. To stay ahead of your
competitors, you need to both respond
quickly to changes and threats in your
end-to-end (E2E) ecosystem, and
implement new digital channels to
improve banking access for customers,
whether through mobile or web-based
apps, smart watches or new facial
recognition technologies.
Many banks are shifting away from
inefficient in-house legacy systems
to shared service models in the cloud,
with TSYS and FiServ / FirstData
leading the market. Expleo is a niche
QA consultancy service provider in
this space, with over three decades of
delivering card payment programmes.

The way society pays for goods and

services will change in line with new
technologies. But there will always be a
need to process transactions at the back-
end in a reliable and speedy way. Expleo
brings the reassurance you need to remain
resilient and competitive, no matter what
the future holds. We’ll take care of the
quality, so you can get on with banking.

The 5 pillars of the Expleo QA offer

People Process Tools Partnerships Track record

Our ready-to- Our tried-and- Our delivery We work closely We bring a proven
be-deployed tested frameworks accelerators, with both platform QA performance
QA consultants enable on-time QA including a providers and history of
and SMEs bring delivery at reduced repository of generic leading global delivering platform
extensive cards and cost of ownership. scenarios and processors, issuers implementations,
payments platform tools reduce time and acquirers to migrations and
expertise covering to market; while ensure smooth regulatory changes
TS2, Prime and our test labs and implementation of and our clients
First Vision. automation services their products into are highly
ensure accuracy, Banks and FS firms referenceable.
consistency and across the globe.
throughput on
demand.
Cards landscape QA coverage

Online Batch
Customer self service channels & operator services – online
authorisations settlements

Web front end Web services Case management

POS Acquiring
filepaths

Core banking systems

ATM

Schemes
Domestic/ Card management suite MasterCard
Base 24 /
local Switch Card holder Merchant Application
networks acct mgmt mgmt mgmt
Authorisations

Dispute Customer
Rewards Risk & fraud
mgmt service

Schemes Offers Trxn mgmt Reports Collections

MasterCard Schemes
Visa

Schemes
Visa

Data warehousing GL accounting

Schemes
Amex
Schemes
Amex
Enterprise systems and third party interfaces

We’ve done the hard yards… Meanwhile, our fast-track automation

Programmes/projects involving First
Data / FiServ and TSYS platforms are
highly complex in nature, so it needs
a proven QA partner who knows the
Platform and Ecosystem inside out.
Fortified with this experience, our
consultancy has built a variety of
domain and technical toolkits and
accelerators that will give you up to
40 % jumpstart enabling faster time
to market and cost reduction.
Our people bring a combination of
proven QA frameworks, tools and
methodologies that will help your
project teams to improve quality and
consistency across the planning phase.
services will help you to reduce the
execution and reporting timeline to
improve coverage and throughput. This
is backed by change capability and
reference-ability, on-demand scalability,
global reach and right shoring.
… so you can hit the ground
running
Having assured quality for both the
platform providers and their clients,
our consultants offers a unique
perspective of the whole ecosystem,
including the know how’s of where it
goes wrong during implementation,
migration or BAU phases. That practical
understanding is invaluable for
streamlining the process and avoiding
costly errors.
 QA – Core product
testing User acceptance testing

yy Data
migration
TSYS and yy Automation /
QA – Regional performance
FirstData / testing Clients Certification testing
and client layers
FiServ yy BAU testing
yy Compliance
testing

Pre-prod, sandbox System integration testing

and shakedown testing

Enhanced quality Tools and Faster time-to- Resourcing Opportunity cost Flexible
yy Minimal defect accelerators market yy Right-shoring yy Free up business commercial
leakage due yy Centralised test yy Optimised model users and models
to robust QA repository testing through yy TSYS and developers’ time yy Fixed
testing yy Proprietary QA proven risk FirstData / FiServ yy First mover yy T&M
yy SLA based methodology, prioritisation domain subject advantage
matrix yy Core & Flex
delivery from frameworks and matter experts yy Reduction of
day 1 toolkits yy Compressed yy Specialised QA delays
yy Market leading testing cycle consultancy
tools through re-
usable test
assets and
accelerators

Our experience
yy 600+ cards projects - Roll-outs,
platform migrations, certifications
and compliance projects, user
training & production support, BAU
From the relationship releases & regression
managers to the test analysts, yy 85,000+ defects identified and
the quality of the people has managed to date
been excellent. The knowledge yy Created and executed 150,000+
and skills are top level. test scripts in 2018 alone
yy 500+ professionals with end-to-
end understanding of cards and
Top 4 Retail bank
payments ecosystem out of which
25 % come with business domain
background
yy Certified card and payments
delivery centres (PCI DSS certified)

For further information, or if you have any other questions, please write an email to info@expleogroup.com

Think bold, act reliable

expleogroup.com