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PSM 05 - Goals, Objectives & Plans - Level 2 Document
PSM 05 - Goals, Objectives & Plans - Level 2 Document
PSM 05 - Goals, Objectives & Plans - Level 2 Document
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Revision: 02 Revision Date: October 2016
AUTHORIZATION:
Change Record:
All changes have been made Bold, Italic and Highlighted in Grey
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
Page 2 of 23
Revision: 02 Revision Date: October 2016
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
SECTION-2 BASIS
2.1 Purpose
The purpose of this document is to provide guidelines for establishing realistic, achievable
and quantifiable safety goals & objectives.
2.2 Summary
EPCL believes that managing safety like other aspects of a business includes setting
realistic, achievable and quantifiable goals and objectives. Each work group and manager,
including Safety Staff, should have personal and group safety goals appropriate to their
area of responsibility and daily tasks.
The document given below covers the following:
1. Establishing Safety Goals and Objectives
2. Sample Safety and Environment Objectives
3. Performance Indicators
Lagging Indicators
Current/Key Performance Indictors
Leading Indicators
How to develop performance indicators
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
3.1 General
The method detailed in this guideline is a systematic and organized technique for
gathering information about an issue in order to develop a plan for reaching a goal. At
the same time, it engages employees in a process to develop their thinking regarding the
issues.
3.2 Method
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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3.4 Concepts
The goal or objective generated with this method should be expressed in the form of a
concept statement. A concept is important because it gives unity of direction to the
group, makes sure everyone is starting from the same base point, and facilitates
communication and action. If people working on a problem do not have a unified
concept, time and effort can be wasted.
A good concept statement takes the following form and is often called an “Excellence”
statement:
To (State what is to be done)
In a way that (Describe a specific method)
So that (Desired results are achieved)
The concept for the first objective in the attached sample of objectives might be,
“To improve employee work practices in a way that emphasizes training and auditing so
that the frequency of unsafe acts continually diminishes”.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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1. Concerns &
2. Employee work practices are poor in a Unit of the
Undesirable
site.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Concerns &
Undesirable The Area Incharges audits are mainly PPE compliance
Situations audits.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Concerns &
Undesirable Injury investigations are cursory and often incomplete.
Situations
For more examples on establishing safety objectives, refer Section No. 6, Appendix.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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1. Implement Process Safety Management System roll out plan, Steward Department
Management Safety Audits Compliance Schedule on Monthly Basis. Achieve 100%
compliance.
2. Steward Safety Recommendations (IRR, RMAR, PHA, etc.) completion as per assigned
target date each quarter (ensure 100% compliance with no unacceptable
recommendation from PHA pending).
3. Steward Zero TRIR (EPCL and Contractor) achievement plan on quarterly basis.
4. Steward monthly work permit field audit and ensure 100% compliance
5. Nominate & conduct 1st party Audit survey as per Site Audit plan
6. Yearly Safety Critical System Audit (Achieve > 98% score), Safety critical defeat analysis
2Q & Ensure update of Safety critical devices list. Jan.
7. “B” level department meeting each month
8. Ensure completion of the planed PHAs as per the approved PHA calendar.
9. Quarter wise 100% compliance of Injury prevention plan.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
1. Ensure Process Safety Management monthly training as per roll out plan. Ensure 100%
employees undergo the training.
2. Implement Unit level Management Safety Audits Compliance Schedule on Monthly
Basis. Achieve 100% compliance.
3. Conduct Management Safety Audit with each of area Shift Supervisor as per plan.
4. Review implementation of PHA/PSSR outstanding recommendations completion as per
assigned target date once a month (ensure 100% compliance with no unacceptable
recommendation pending).
5. Implement & review Zero TRIR (EPCL and Contractor) achievement plan on monthly
basis
6. Conduct work permit audit once in two months, discuss deficiencies in each shift,
conduct refresher training on work permit, ensure 100% compliance
7. Ensure that each Shift In charge conducts preliminary investigation of all injuries /
illnesses, no prior to end of the shift.
8. Participate in follow-up investigation of all recordable injuries/ illnesses of the unit.
Ensure key learning is discussed with area personnel within 24 hours of an incident.
9. Ensure filing of incident reports as per target dates assigned in the Initial Report.
(Ensure 100% compliance)
10. Ensure completion of Safety incident report recommendations as per assigned Target
dates. Review once per month (Ensure 100% compliance)
11. Ensure participation of PSM survey team nominees from the unit as per Site Audit
plan. (Ensure 100% compliance)
12. Safety Critical System Audit, conduct refresher yearly (Achieve > 98 score), Ensure
safety critical defeat analysis on monthly basis. Ensure Safety critical devices list is
updated.
13. Participate in weekly level D level meetings. Quarterly review the D level performance
against yearly plan. Ensure 100% compliance by each Committee.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
14. Conduct a safety meeting with each working group once per month with focus on
progress on key safety objectives of the area (Using checklist).
15. Conduct assigned PHAs as per assigned target date.
16. Review daily safety equipment audit report, conduct random checks to achieve zero
deficiencies in audit by Safety Section.
17. Assist in Bi Monthly housekeeping audits of the unit. Rectify deficiencies & discuss in
D level.
18. Ensure toxicity/ explosivity monitoring program compliance at the unit. Review results
each month. Achieve compliance of > 95% for the program.
19. Achieve 80% reduction in repeat incidents due to hazardous chemical/ gases
leakages. Make a plan & steward it on monthly basis.
20. 100% compliance of NEQS parameters, discuss each excursion in D level meeting.
21. Zero environment odor complaint during plant startups and shutdowns. Conduct
Shift wise meetings before plant Turnaround/start up.
22. Review Safety Critical Devices Preventive Maintenance schedule each month. Achieve
100% compliance.
23. Complete insurance recommendations within assigned date.
Ensure Process Safety Management monthly training as per roll out plan. Ensure
100% compliance employees undergo the training. Coordinate with Safety Section
to get the relevant material, finalize presentation and discuss with Unit Manager at
least 03 days ahead of the meeting.
Conduct at least 01 Management Safety Audits per week, with copy to Unit
Manager. Discuss areas of improvement in D level meeting.
Implement Zero TRIR (EPCL and Contractor) achievement plan in the shift. Send
feedback to Unit Manager by 7th day of each month.
Conduct weekly work permit field audit, discuss deficiencies in D level meeting, and
conduct refresher training on work permit in ones in a year. (Achieve below 4%
error rate)
Ensure filing of incident report (incidents occurring in the shift) as per assign
target date in the initial flyer. (Compliance 100%)
Ensure completion of assigned safety incident report recommendations within
target dates. (Achieve > 100% compliance)
Review preparedness on PSM survey checklist in the shift in August. Inform
deficiencies to unit manager & rectify as per assign target date by 15th September.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 05 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Safety Critical System Audit, conduct refresher once a year (Achieve > 98 score for
the shift)
Conduct weekly D level meetings. Quarterly review the D level performance against
yearly plan. Target achievement of 100% score.
Remind all employees on incident/injury reporting requirements in 1st D level
meeting of each quarter.
Introduce red book concept for recording safety observations in addition to D level
meeting. (Register available to all employees to log their safety concerns, Area
Supervisor reviews the register daily).
Launch best own shift D level recommendation of the month program.
Acknowledge winners each quarter.
Ensure zero safety rule violation in the area. Conduct refreshers in 1st D level
committee meeting of Jan//May/Sep.
Conduct exclusive one to one safety discussion with shift employees covering all
employees in a month.
Random checks of safety equipment in each shift. Achieve zero deficiencies in audit
by Safety Section.
Conduct weekly housekeeping audits. Rectify deficiencies & discuss in D level. Win
at least two monthly trophies.
Ensure explosivity / toxicity monitoring program compliance in the shift. Achieve
100% compliance in the shift.
100% compliance of NEQS parameters, discuss any excursion in D level meeting.
Take appropriate action & inform Unit Manager.
Zero environment odor complaint during plant startups and shutdowns & normal
Operation. Conduct once a quarter meeting in the shift. Also, conduct meeting
before start up/turnaround.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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The quest for excellence in safety--and, for improvement from one level of performance to
another-requires the perceptive use of metrics and focused communication about them.
With increasing focus on safety in all kinds of operations, the need for methods of
improvement has never been greater, and metrics certainly deserve some evaluation in
that context. All interfaces should study and use the following Metrics and
Measurement while establishing the yearly safety goals & objectives.
Lagging indicators measure past efforts and the presence or absence of loss events
[Outputs]. They include the more traditional measures of safety, such as:
1. Injury and illness statistics
2. Process releases statistics
3. Vehicle accident statistics
4. Disability costs
5. Litigation costs
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Current indicators measure the degree to which safety has been institutionalized and
management systems have been implemented. They provide a measure of potential loss
events. Some current indicators are:
1. Management Safety Audits/Safe and unsafe acts indices
2. Incident investigation reporting and analysis (IR)
3. Total Recordable Incidence Rate (TRIR)/ No. of 1st-aid cases.
4. Process Safety Total Incident Rate (PSTIR)
5. Safety audit findings
6. Occupational medical visits
7. Training records and effectiveness (Training effectiveness is sometimes considered a
Leading Indicator)
8. Action on past employee perception surveys
9. Attendance at and quality of safety meetings (Quality of safety meetings is sometimes
considered a Leading Indicator.)
10. Budgetary Controls
Current indicators tell us where we are now. They help us evaluate how well our
management systems are working, and they can also help predict potential losses over the
short-term.
Leading indicators measure proactive efforts (Inputs). These indicators can uncover
weaknesses before they develop into full-fledged problems.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Most leading indicators appear to arise from the ideas and discussions of the employees
who will be impacted by them, whether that is a work group, a site, or a job-specific team.
These indicators revolve around local responses to business goals, whether those goals are
financial, production, or cultural in nature. Whenever a local consensus group decides to
focus on a particular challenge, a performance area to sustain, or an area for improvement,
they think about risk factors, improvement markers, or milestones and they adapt these as
leading indicators. The leading indicator marks the process, thereby; giving it stature and
importance.
This pattern of spontaneous generation of leading indicators at the local level is broadly
perceived to be more effective than the imposition of leading indicators from an outside
source and, in particular, from corporate sources. Local buy-in to leading indicators is also
central to management response to these indicators; management is much more likely to
respond to local conditions and indicators than to indicators that are externally imposed
and may have little perceived relevance to local realities.
Leading indicators will never replace the conventional Lagging indicators of TRIR, LWIs,
and required incident reporting measures. But they do have an important role in the
pursuit of safety excellence: they track incremental steps to improvement, informing the
organization of its movement toward performance goals. In this way, they are a crucial
adjunct of lagging indicators.
Many safety performance parameters can be used as Leading Indicators but some are
better than others as tools to help improve performance. Characteristics of effective LIs in
managing safety are:
1. Simple, close correlation to the Outcome/Results
2. Objectively and reliably measurable
3. Different groups interpret it in the same way
4. Broadly applicable across Company operations
5. Easily and accurately communicated
6. Comparing desired performance with as aspect of actual performance (LI), generates
correction.
7. As per performance approaches the goal, required correction diminishes. But even
small deviations create corrective action, so performance is maintained at the desired
level.
8. The ability to achieve and maintain goal performance is determined by both the
effectiveness of the Process and the relationship of the Leading Indicators to the
Output/Result.
For effectiveness in improving safety performance, LI measurement and use should be
managed at the “local” level to monitor site specific issues.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Desired Process
Performance 1
Corrective • Operations Fat.
Output/Result
Leading indicators are a valuable addition to any safety effort. Used in conjunction with
broader corporate indicators, they offer both a sense of progress and a harvest of insights;
they reflect management's commitment and the work group's investment; and they allow
participants to link their own work with performance goals that once seemed distant and
impersonal.
Following are some examples of leading indicators:
1. Quality/Effectiveness of the audit program
2. Average number of persons observed on audits
3. % safe behaviors
4. % safety violations
5. Quality of root cause investigation
6. Analysis of process hazards reviews
7. Employee attitudes and perceptions
8. Quality and quantity of employee safety suggestions
9. Scope of the training plan
10. General agreement (minimal difference) between the findings of Safety Group field
audits and Operations’ Management Safety Audit findings
11. General improvement in the findings of Housekeeping audits, especially those
conducted outside the process equipment
12. Nearmiss reporting
13. Orientation effectiveness test for understanding.
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
Page 17 of 23
Revision: 02 Revision Date: October 2016
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
Page 18 of 23
Revision: 02 Revision Date: October 2016
9. Concerns &
10. Safety meetings are not being used effectively as
Undesirable
training forum.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Example No. 2
Concerns &
The Management Safety Audits are uncovering many unsafe
Undesirable
conditions.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Example No. 3
Concerns &
Undesirable First-line supervisors are not enforcing safety rules.
Situations
Supervisor’s
Attend training in disciplinary guidelines.
Objectives
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Example No. 4
Concerns &
Poorly maintained or inoperative safety equipment is a
Undesirable
routine audit item.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Example No. 5
Concerns &
First-line supervisors are not adequately involved in the
Undesirable
site’s safety program.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-II / 12 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016
Example No. 6
Concerns &
Undesirable Not all forklift drivers are qualified according to OSHA.
Situations
Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed