PROCESS OBSERVATION TOOL

Name of the Facilitator: _____________________________ Topic : ________________________

Date: ________________ Time: ________________________
Directions: Assess the facilitator using this PROCESS OBSERVATION TOOL. Using the scale below, encircle the
number that corresponds to your answer. Please answer objectively.
Rating Description Rating Description
5 Always 2 Hardly
4 Oftentimes 1 Never
3 Sometimes
Start here:
No. INDICATORS RATING
1 At the start of the session, the FACILITATOR takes time to build rapport with 5 4 3 2 1
the participants in the on-line INSET.
2 The FACILITATOR is aware of what he/she is saying – words used, tone and 5 4 3 2 1
volume of the voice.
3 The FACILITATOR addresses the queries of the participants posted in the chat 5 4 3 2 1
box.
4 The FACILITATOR asks open questions to gain further clarity in order to build a 5 4 3 2 1
more comprehensive picture of the participants’ understanding of the topic.
5 While listening to the responses of the participants’, FACILITATOR avoids any 5 4 3 2 1
biases and judgment.
6 The FACILITATOR reacts and gives feedback when necessary but check most of 5 4 3 2 1
the time to the participants to have common understanding on critical
matters.
7 The FACILITATOR uses varied On-Line strategies to motivate the participants 5 4 3 2 1
in the session.
8 The FACILITATOR ensures that PARTICIPANTS feel like he/she is being listened 5 4 3 2 1
to and understood even in an ON-LINE platform.
10 The FACILITATOR sees to it that he/she is able to connect with the 5 4 3 2 1
participants by asking/checking them once in a while if they are still in the
goggle meeting respectfully.
11 The FACILITATOR recognizes/acknowledges the participants responses either 5 4 3 2 1
on the chat box or after unmuting their microphones.
12 The FACILITATOR able to integrate participants’ learnings to real life situations 5 4 3 2 1
in the new normal.
13 The slide decks used by the FACILITATOR is simple and easily understood (font 5 4 3 2 1
size,font used,not too wordy)
14 The FACILITATOR starts and ends the session on time. 5 4 3 2 1
15 The FACILITATOR summarizes important points in the discussion and
correlates them with the data at hand.

Rating: (Total Score / 15) = _____ Performance Level: ________________________________________

Interpretation:
Range Description Performance Level
0.01 – 1.49 Never Needs Improvement
1.50 – 2.49 Hardly Fair
2.50 – 3.49 Sometimes Good
3.50 – 4.49 Oftentimes Very Good
4.50 – 5.0 Always Excellent

________________________________________
Observer (Signature over printed name)