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2020
ASTOR WHITEPAPER
Finances of Industry 4.0
How to invest and win
in the technological
revolution?
2020
ASTOR WHITEPAPER
ISBN 978-83-943833-6-7
ASTOR Publishing
Kraków 2020
Jack Ma,
Founder and CEO of the Alibaba Group
CASE: Preparation for implementing Industry 4.0 requires development of business and
financial competences in companies. In addition, a paradigm change in relations
between investors an technology providers is needed. The current approach loses
its effectiveness, and is not motivating for engineering teams.
POSSIBLE
SOLUTIONS: Building relationships with employees and technology providers in win–win spirit.
Building systems that support sharing of economic effects of investments with
employees.
1. Introduction
In a thriving capitalist economy, work serves to create capital. However, the creat-
ed capital should be used to support work, which means maintaining and creating
jobs. What gives a company this opportunity is profit.
Michał Wojtulewicz
Introduction
200
200 176 189
152
100 68 97
22 30 28 36 32 36
0
2 014 2015 2016 2017
[MLN]
25
24
23
22
21
20
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
2030
Source: Ministry of Labor and Social Policy based on CSO data, 2019
This opens up new opportunities for experience. Exploring these opportu- measure of effectivness of investing in
manufacturing companies. The arising nities requires deep commitment at all technology. In the emerging Economy
opportunities give them a stronger levels of the organization and a strategic 4.0, the basis for success goes beyond
position at these stages of the value approach to Industry 4.0 challenges. pure financial capital. Some companies
chain, that generate more value for the will be able to take advantage of emerg-
company (such as R&D, design, market- Effective implementation of tech- ing opportunities through other types of
ing and after–sales services). nologies that increase efficiency of capital: technological, intellectual and
production and allow an enterprise to social capital of the company (which
Another area of opportunity is revealed climb to Industry 4.0 level, requires includes its organizational culture).
by focusing on the most effective a diligent and innovative approach to The most important aspect of such a
technological trends. They are: connec- financing. In addition to reinvesting the broadened view of capital is that the
tivity, use of AI in production and flexible company's profit, there are also other other types of wealth must be invested,
automation. Automation and robotiza- ways to obtain financing for technology and not “consumed”. The starting point
tion of the production process are tools investments, such as performance pon- for creating an effective strategy for
that can increase efficiency of Polish tracting, implementing a subscription building capital in each area is to be able
enterprises. Robotization also adresses based business model or acquisition of to measure it. Technological capital can
companies’ current problems with find- an investor. be measured with ASTOR Technology
ing employees for production. Index (ITA).
The investment process begins with pre-
The third area of opportunity is defined cise monitoring of cash flow (CapEx and The second factor of success in Econ-
by analytical and creative approach to OpEx). Insight and discipline are required omy 4.0 is the ability to effectively
business models and search for inno- for building layered business cases for cooperate with contractors who
vative ways to respond to customers the investment. They go beyond the implement a technological invest-
needs. This includes new responses to basic measure of return on investment ment. ASTOR has conducted a survey
low price expectations, use of on–line (such as payback and ROI). Total cost among automation system integrators
cloud platforms and focus on user of ownership (TCO) is a more effective and machine and device manufactur-
A strategic
view on
Industry 4.0
The strategic approach to Industry 4.0
requires thoughtful selection of technologies,
as well as deep changes in the value chain
and in the business model of the company.
Definition of Industry 4.0 digital competence among the crew of More information on the technolo-
the enterprise, and a competent and gies of Industry 4.0, competences
Industry 4.0 is implementation of committed leadership. The transfor- necessary for transformation and the
innovative technologies to achieve op- mation is expected to lead to a radical leadership of an enterprise undergoing
erational excellence in the enterprise, improvement in Key Performance a change can be found in the studies
or a radical reorganisation of the value Indicators (KPIs). available at: www.astor.com.pl/industry4
chain in the enterprise and creation of a
new business model to support it. The Industry 4.0 is thus referred to as the
changes require an appropriate level of fourth industrial revolution.
INNOVATIVE REORGANIZATION OF
TECHNOLOGIES THE VALUE CHAIN /
BUSINESS MODEL
RADICAL DIGITAL
IMPROVEMENT COMPETENCES AND
OF KPIs LEADERSHIP
R&D services
purchase
logistics
logistics
production
In practice, value chain of an enterprise the least value, automatically places products, and to increase efficiency.
is much more complicated, due to the the supplier in a weaker trade position If they do not automate or build new
fact that each link of the chain covers than that occupied by an enterprise value, e.g. in the form of R&D and
an entire range of minor interrelated managing the entire value chain. In design, they will be eliminated from the
activities. Production as such is one the last 30 years, we have seen an supply chain in a short time.
of the many links that add value. This increase in the significance of almost all
means that an overwhelming number elements in the presented value chain
of manufacturing companies rank as a model, except for one: the manufactur-
specialized sub–supplier in at least one ing stage. This means that producers
value chain built by a larger enterprise. who focus only on manufacturing are
Being located in the links that provide under pressure to lower prices of their
1
It is worth creating precise models of actual value chains in an enterprise, to better understand which activities undertaken by the company have
the greatest growth potential in its position.
2
This also applies to the economics of entire countries in global value chains. See R. Kaplinsky, M. Morris A Handbook for Value Chain Research,
written for the International Development Research Center in Canada.
BENEFITS Awareness of Industrial de- Optimal Knowledge of Relations with Relationship Customer ser-
customers’ sign, knowledge purchase optimal pro- producers and with end custo- vice throughout
needs of manufactu- prices duction process, distributors mers product life
ring technology volume etc. cycle
RISK OF
Low Low Medium High Medium Low Low
REPLACEMENT
DIGITAL Research of Simulation and Optimization of Digitization Supply Digital sales Digital customer
TRANSFORMA- customers’ digital design, purchases of production optimization channels, digital service,
TION OPPORTU- needs Virtual Reality process, auto- experience Augmented
NITIES (VR) mation, roboti- Reality (AR),
zation, predic- predictive
tive analytics, analytics
simulations
2.2.1 On the other hand, the “reverse auc- the sharing economy, and with it a new
Categories of digital tion” model (also via an online trading segment of peer–to–peer service pro-
business models platform) connects B2B entities, allow- vision, which is different from providing
ing buyers to find the cheapest supplier. goods and services through traditional
The Global Center for Digital Business business entities.
Transformation distinguishes three Digital platforms, which are the tech-
categories of digital business models. nological core of many digital business Striving to create a better experience
They are based on key value that is models, are a source of additional for the customer (user experience,
provided to the customer, or which the value for enterprises. First of all, they UX) is a way of building additional value
company can obtain. give them access to global markets mainly on the consumer market. It can
and allow to collect data about users also create additional value in the B2B
In a situation where the customer and monetize that information. They arena, where a potential customer can
looks for the lowest price of product also give access to a wide pool of other be convinced by a wider scope of offer,
or service, additional value may lay in resources, such as information (the so– shorter order processing time, ability
ensuring cost transparency, letting the called “crowdsourcing” from people to personalize a product, automation of
customer pay exactly for the portion of connected through online communi- certain parts of the process, as well as
resource used, or providing discounts ties). Digital platforms are a disrup- by remote access to the service from
and rewards. Aggregation of buyers tive technology (see pp. 28/32), and any device at any time.
through a cloud platform lets them they have formed the basis of a new
negotiate terms with a large supplier. network of economic exchange, called
3
The Global Center for Digital Business Transformation http://imd.org/dbtcenter is a combined initia-
tive of Cisco and DBT, a Swiss company that runs business education programs.
ARTIFICIAL FLEXIBLE
CONNECTIVITY
INTELLIGENCE AUTOMATION
4
Plant performance was measured using a set of detailed indicators. The successful units were also to present a high standard in the areas indicated by
WEF (the changes had a significant impact; the plant successfully implemented several use cases of new technology; the technology was scalable; the
so–called critical effectiveness factors, such as change management, competence building and cooperation with the community were effectively cen-
tered around Industry 4.0). The featured plants are run by: Bayer, BMW, Bosch, Danfoss, Fast Radius (UPS), Foxconn, Haier, Johnson & Johnson, Phoenix
Contact, Procter & Gamble, Rold, Sandvik Coromant, Saudi Aramco, Schneider Electric, Siemens and Tata Steel. Nine of the recognized plants are in
Europe, five in China, one in Saudi Arabia and one in the USA.
5
The Fourth Industrial Revolution: Beacons of Technology and Innovation in Manufacturing, whitepaper, World Economic Forum, 2019
( %)
130
122 FRONTRU NNERS
120
(absorbing within
fi r s t 5 t o 7 ye a r s )
110
100
90
80
70
60
50
40
30
20
10 10 FOLLOWERS
( a b s o r b i n g by 20 3 0 )
0
-10
-2 0
-23 L AGGARDS
-30 ( w i l l n o t a b s o r b by 20 3 0 )
2 0 17 2 02 0 20 25 20 30
Source: McKinsey Global Institute analysis, The Fourth Industrial Revolution: Beacons of Technology and
Innovation in Manufacturing, World Economic Forum, 2019
6
J. Weking, M. Stöcker, M. Kowalkiewicz, M. Böhm, H. Krcmar, Archetypes for Industry 4.0 Business Model Innovations, 2018. The article is
available at: http://bit.ly/BMArchetypesIndustry
Source: J. Weking, M. Stöcker, M. Kowalkiewicz, M. Böhm, H. Krcmar, Archetypes for Industry 4.0 Business Model Innovations, 2018
Digitally charged products, that is the (vendor lock–in, a situation where a the form of a contract for services pro-
ones equipped with sensors, form a customer cannot change the supplier vided throughout the product life cycle
technological base for the servitization without incurring costs). Predictive in the subscription model.
archetype. They enable intelligent pro- maintenance which makes service more
duction and allow for building innovative efficient helps service providers reduce
systems around a product, in place of their own costs. EXAMPLE
simply selling the physical thing alone.
SERVITIZATION offers services com- AVL List is a leading supplier
The sources of innovation in business plementary to traditional product sales of custom drive trains and test
model come from new elements of (lifelong partnership), or replaces prod- solutions. In addition, the
offer, not from new processes. The uct sales with a service that includes the company offers remote moni-
basic structure of value chain does not product, while reducing costs for the toring of devices performance,
change, but there are changes to its customer (Product–as–a–Service and which allows for optimizing
architecture and target clients, depend- Result–as–a–Service). a product life cycle, with worn
ing on the sub–archetype. Key resources parts being replaced with new
are secure IoT platforms and websites 1. Lifelong partnership is enabled by ones before a fault occurs.
for customers, as well as data for analy- IoT platforms. They allow companies to
sis, derived from production processes. replace traditional service portfolio (re-
pairs and ongoing maintenance in 3.0
The role of production supervision is model) with remote defect monitoring
evolving. The person responsible for and predictive maintenance, through-
maintaining on–site traffic in the plant out the product life cycle (4.0 model).
(3.0 model) is replaced by remote The company becomes an integrated
maintenance (4.0 model). Long–term solution provider and a partner for the
service contracts transform one–off entire product life cycle. The supplier
transactions (3.0 model) into sources of continues to generate a significant pro-
continuous revenue, e.g. in the sub- portion of turnover by selling physical
scription model (4.0 solution), and make products; innovation in the business
customers dependent on the supplier model adds new source of revenue, in
Given the potential for radical disrup- several strategic approaches when that new cooperation opportunities
tion, that digital technologies bring faced with the thread of disrupting the enabled by digital technologies are
across the entire value chain in the status quo. pillars of disruptive change. Also, as
manufacturing sector, one should ex- we observe, cooperation in win–win
pect changes in the balance of power The Global Center for Digital Business spirit turns out to be more profitable
on the market, as a disruption is tra- Transformation uses war terminology, in the long run in many cases.
ditionally a threat to large enterprises, outlining strategic perspectives of the
and an opportunity for dynamic small disruptive potential of Industry 4.0.
contenders. Market leaders may adopt However, it is worth bearing in mind
HARVEST DISRUPT
Block disruptive threats Introduce a disruption into
and maximize revenue the core of your business,
from business at risk or create new markets
DEFENSIVE OFFENSIVE
RETREAT OCCUPY
When sources of income Take over markets created
are dry, leave the market as a result of a disruption
or move to a well–protect-
ed niche
VALUE DRIVERS
SCALING ACTIVATORS
Source: The Fourth Industrial Revolution: Beacons of Technology and Innovation in Manufacturing, World Economic Forum 2019
7
As lighthouses to ships at sea, the selected plants show the way to other entities. Source: The Fourth Industrial Revolution: Beacons of Technolo-
gy and Innovation in Manufacturing, whitepaper, World Economic Forum, 2019
Injectors of human capital Rather than replacing operators with machines, lighthouses are transforming
work to make it less repetitive, more interesting, diversified and productive.
Industry leaders resetting They have moved beyond the continuous improvement efforts that have charac-
benchmarks terized factories for decades, instead making a change that resets benchmarks.
Open innovators They engage a trisector innovation system comprising business, government
and collaborators and the social sector, including academia.
Represent both large Fourth Industrial Revolution innovation is accessible not only to large organiza-
and small companies tions but also to small- and medium-sized enterprises (SMEs).
Can be found in emerging Industry 4.0 technologies are also paying off in manufacturing environments
and developed economies that benefit from low labour costs.
Achieve high impact with minimal Most were created by transforming existing brownfield operations.
replacement of equipment Optimizing existing infrastructure and augmenting it with new machinery
can deliver many benefits.
Source: Fourth Industrial Revolution: Beacons of Technology and Innovation in Manufacturing, World Economic Forum, 2019
Where to start? el, reorganize an entire value chain, be opening a strategic conversation
introduce systemic changes in the among managers and to build a road
Enterprises enter the digital transfor- organization and, last, but not least, map for Industry 4.0 in the company.
mation from various points. launch significant investment funds.
Enterprises that fail to act in time will
Full use of opportunities that come with Start with answering the question: be forced to engage in small scale local
digitization requires a significant shift “What role does the organization that initiatives. Their aim will not be proac-
in thinking at the strategic level, I manage / work in play in the entire tive adding value on a larger scale, but
followed by consistent changes in value chain of a product or service?” reactive cost reduction, forced by their
business organization. In practice, If the enterprise is involved in only one weak position in value chains in which
launching initiatives related to Industry or two elements of the value chain, and they participate.
4.0 requires involvement of high–lev- especially, if it is production alone, the
el managers, and often the company next question is: “What are we going
owners themselves. They are the ones to do when a cheaper supplier enters
with authority to change business mod- the market?”. The following step should
Systematic Developing competences • use and development of talents within the organization
approach to the of leaders and engineers • knowledge transfer and building implementation capacity
development of (including Engineers 4.0), • openness to the market environment – attentive observation
digital compe- entrusting them with • a broader perspective for transformation
tences in the responsibility for develop- • a good business model and appropriate technology easier to find
organization ment of technology and • greater openness to change and transformation
approx. 10% of business models • employee involvement at an early stage, bottom–up generation of ideas
companies • innovative thinking and modern working methods
• increased pace of change implementation in the long run
• flexibility of the entire organization improved and increased (not limited
to a selected area)
Acting in the spirit of win–win can The economy can be analyzed from transferring this thinking to the mar-
be considered as a choice based on this perspective: players compete for ket, we can for example understand
values, such as partnership, people's limited resources (e.g. want to collect how focusing on maximizing share-
agency, or creating a fairer society. as much cash as possible), or they holders’ profit initiated in the 1980s
However, game theory argues that work together to achieve their goals has hit the entire US economy as a
there are situations in which collabo- (e.g. they want to successfully imple- system, impoverishing the majority of
ration is a more rational choice than ment a technological project). Game people in the society. The US econom-
aggressive competition. theory can provide useful models for ic system might be stabilized with a
analyzing to what extent decisions and game strategy based on agreement
Looking at economic relations, it is im- strategies adopted in an economic that the goal is to ensure fair profits
portant to divide games according to game are rational, i.e. they maximize for all market participants, starting
the sum of “payout”. There are fixed– the payout or minimize the penalty of with regular employees, in place on
sum games, where there is a conflict a market game participant, in a par- maximizing individual wins. Game the-
of interests, because the payout of ticular situation. It allows for clearer ory shows how this strategy leads to
one player can only be increased at recognition of what kind of game is an increase in the sum of payout pool
the expense of payout of other players. played in a given situation. There are in the entire economic system.
The second type are non–zero sum types of games in which the adop-
games. In this case, every player can tion of a cooperation strategy gives
profit from the game, so the game is a smaller payout to each cooperating
not based on conflict alone. player, but it aggregates a larger “pay-
out pool” for all the participants. By
8
S. Covey, The 7 Habits of Highly Effective People
9
A specific case of fixed–sum games are zero–sum games. In a simple two–player model, they allow three options: the entire payout
goes to player A, the entire payout goes to player B, or there is a tie (payout is split in half).
10
R. P. Kostecki, Introduction to game theory, University of Warsaw
Michał Wojtulewicz
Chief Financial Officer and ASTOR Board Member
11
See also Time for better capitalism, Business Insider, 26/03/2019
Business Insider founder Henry Blodget explains why companies must break with what he calls a “shareholder religion”
12
S. S. Kaplan (2012), The Business Model Innovation Factory – How to Stay Relevant when the World is Changing, John Wiley & Sons, London
13
https://www.forbes.com/sites/philfava/2012/11/09/how–skanska–incorporates–sustainability–in–their–business–model/
14
See. T. Godwin, The Battle is for the Customer Interface, TechCrunch, March 2015 –http: //techcrunch.com/2015/03/03/in–the–age–of–disintermedi-
aion–the–battle–is–all–for–the–customer–interface/; downloaded on June 4, 2016.
15
K. Schwab (2016), The Fourth Industrial Revolution, Portfolio Penguin, London
How to
finance
investments
In addition to traditional methods, such
as credit or investor acquisition, there are
innovative ways of financing technological
investments.
ENTERPRISE
BUDGET
FINANCIAL FINANCIAL
INCOME EXPENDITURES
CapEx OpEx
EXAMPLE
Organic, or internal, growth is the • development identified with quality • optimization of other processes in the
growth rate that a company can achieve of the company's functioning, which company (administration, marketing,
by increasing production and sales strives to improve its product or cus- sales, finances etc.)
through internal operations. tomer service, build trust and increase
loyalty in relationships. Building a mature company through
In large companies the term is used in organic growth usually requires a long
contrast to profits and growth achieved • development consisting in ensuring time, at least a few years. Organic
through acquisitions and mergers with market survival and maintaining growth is a gradual process, that is
other companies, which is referred to as selected production scale and form of a subject to market and operational
inorganic growth. activity. restrictions, but does not involve much
risk. Existing risks associated with it
In the case of small and medium–sized With the goal of raising investment include, but are not limited to:
enterprises in Poland, internal (organic) funds, an appropriate measure of organ-
financing of growth is the most common ic growth efficiency will be an increase • faulty management,
model. Unlike growth through acquisi- in revenues and profits (e.g. EBITDA or • faulty team building,
tions, organic growth can be achieved operating profit) on quarterly or annual • loss of financial liquidity,
in stages, depending on the company's basis. • lack of access to sufficient capital.
financial resources.
The company can achieve such Successful startup ventures begin to
Enterprises have different goals, there- growth through: rapidly grow after exceeding a critical
fore their approaches to development employment number and scale of activ-
are also different. The most common • increasing sales of products or servic- ity, and they might reach double–digit
approaches and related activities are: es to existing customers, growth per year. After exceeding the
next level of size and scale, which is con-
• development equated with growth, • acquiring new customers, nected with achieving market maturity,
which aims to increase value of trans- this dynamics slows down. At that stage
actions, number of customers, market • launching new products or services, inorganic development is a strategy,
share or number of employees. that allows a venture to maintain high
• optimization of pricing policy, growth dynamics. Inorganic develop-
• development related to implementa- ment in that case means taking over
tion of a specific market opportunity, • optimization of production processes, small businesses or “transformation-
achieving initial stabilization, and finally al” absorption of a larger organization,
profitable sale of the created venture. preferably one that is rapidly developing.
17
B. Glinka, J. Pasieczny, Enterprise creation: opportunities, implementation, development, Scientific Publisher of the Faculty of Management at the Univer-
sity of Warsaw, Warsaw 2015, pp. 240–241.
18
EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) – the company's operating profit before deducting interest on interest–bearing
liabilities (loans, bonds), taxes, amortization of intangible assets and depreciation of tangible assets permanent (depreciation). EBITDA equals revenues,
minus operating costs, without depreciation and depreciation.
Purely organic growth strategy means Ways to minimize risk and maximize “Bring Your OWN Device” (BYOD) is an
that the company’s growth is achieved the chances of success are: idea connected with the bootstrapping
through reinvestment of its profit and model of venture financing. It means
other resources. This includes investing • operating in a well–known market and that employees use private devices
in fixed assets, such as new technology. business area, at work, both within the company IT
In this model enterprises also might • using previously built relationships in network, and outside it. This mainly
reach for other sources of financing to this area, applies to IT and telecommunications
accelerate their development, fix effects • team remuneration in the form of devices, such as smartphones and
of mistakes or adverse market events, or shares, not cash, laptops.
take advantage of market opportunities. • no physical headquarters in the initial
period, a remote office and work from This is enabled by mobility of devices
home instead, and transfer of a large part of business
3.2.1 • position to negotiate prices and con- processes to the cloud. These tech-
Financing new ventures: ditions with suppliers, nological changes cause shifts in work
Bootstrapping • cooperation with well–established culture, and make such solutions, as
partners who can handle temporary home office (i.e. occasional work from
Bootstrapping is a startup term, that re- cash shortages in a new venture (as home) or fully remote work possible.
fers to financing new business ventures. trade credit), The sharp division between work and
Literally, it means “getting out of an • a business model that maximizes the personal life becomes blurred.
existing situation or entering it with the possibility of cash inflow and widens BYOD model brings savings to the
use of existing resources”. a pool of potential customers (e.g. company, and some employees prefer
In relation to business, bootstrapping subscription, 24–hour online sales, to work on equipment that they choose,
describes a situation in which an entre- worldwide sales, use of relatively and on which they can seamlessly
preneur starts a new venture with little cheap marketing channels, such as perform all of their online activities,
capital, based on financing other, than social media). without sharply dividing them into work
that from external investors. Bootstrap- and private life.
ping, therefore, is financing the compa- A limited budget can be seen as the
ny's development from personal funds biggest constraint on business devel- The main challenge in this model is to
or operating revenues of a new venture. opment, or as an incentive for a crea- ensure an appropriate level of cyber
Compared to using venture capital, de- tive approach. Strong market players security in the venture. Therefore,
veloping an enterprise without external with large budgets strive to bring the BYOD policy cannot be introduced in
investment can be beneficial because it already tested solution to the market every area of business activities. In
gives the entrepreneur full control over as soon as possible, while minimizing addition, it requires an appropriate
all decisions. On the other hand, this the risk. Therefore, some possibilities organizational culture in the company.
19
Startup is a newly founded company that aims to grow quickly and in a scalable way, most often on a global market and in a new branch of the economy.
Its strategy usually includes the use of external financing to fuel rapid growth. In the subsequent stages of business development these are: initiatory
seed capital from friends or a business angel, followed by venture capital (VC), followed by private equity from share issues or loans.
20
This refers to an observation that the concept of work–life balance is becoming a thing of the past, in favor of seeking tech–life balance.
SAVINGS
SAVINGS
DEB T
SERVICE
CO ST S
COST S COST S
TH E E NE RGY SAVI NG PROJE CT THE ENERGY SAVING PROJECT OF THE ENERGY SAV ING PROJECT
SAVI NG S
Source: www.ameresco.com
21
Terms Whatever–as–a–Service and Anything–as–a–Service are also used, which reflects the huge potential of services and products available through cloud.
22
M. Poniatowska–Jaksch, Foreign expansion of enterprises in the sharing economy model, International Economy 22 (2018)
23
Typology: Kohen B. (2016), Making Sense Of The Many Business Models In The Sharing economy, www.fastcompany.com/3058203/making–sense–of–
the –many–business–models–in–the–sharing–economy (access date: 18.01.2018)
tech based
TR
d
P
y
base
TY
AN
ilia
unsold wedding dresses) and finding
SA
aux
tech
new users of the existing resources (e.g.
FOR
CTI
h
co
tec
borrowing a used drill).
mm
PLAT
ONS
B2B
alt
erc
ern
B2C
ial
ativ
5. Management model
fre
P2P
e
e
This section includes various solutions, COMMON
ion
from traditional corporate structures, SHARINGS
missi
tion
perat
to cooperation models. Corporate
EL
BUSIN
on
era
coo
structures are chosen in most venture
hyb
ba
op
MOD
for
rat
s
co ed
d
capital supported business models
rid
te
pro
rpo
na
ESS
(e.g. Uber, Airbnb, Upwork, Rent the di
fit
co
T
or
new unused
N
exist
co
Runway).
AP
ME
new
i
P
E
ng
RO
G
NA
6. Platform type
A
CH
MA SHARIN
G MARKET
In practice, there are at least three SHAR
types: B2B (e.g Yardclub founded by ED RESOURCES
Caterpillar is a tractor renting platform),
B2C (e.g. Zipcar, Rent the Runway) and
social P2P type, the classic of the shar-
ing economy (e.g. Airbnb, Task Rabbit, Source:
Indiegogo, Blablacar etc.). Foreign expansion of enterprises in the sharing
economy model, M. Poniatowska–Jaksch
When it comes to financing the com-
pany's development, sharing economy
creates new ways for increasing finan-
cial liquidity and reducing costs (e.g.
instead of buying or leasing a machine
the company may rent it in a subscrip-
tion model, to handle a small order).
On the other hand, sharing econo-
my allows for creation new business
models and market opportunities for
technology providers.
Binary economics results from a Louis Kelso, from whom the idea of
critique of the current form of capi- binary economics originated, de-
talism24, which in principle leads to a signed the ESOP model (Employment
widening of wealth gap between the Stock Ownership Plan) as a type of
holders of capital and the rest of the employee shareholding. In this model
society, and deprives the crushing the government gives entrepreneurs
majority of market participants of an a substantial tax relief, when they en-
opportunity to accumulate capital, franchise their employees by issuing
that could be invested. This model new company shares, or transferring
also criticizes existing ways of reduc- part of the existing stock to their crew.
ing social tensions, that result from
the wealth gap (the ways are: redistri- In practice, in addition to classic
bution of wealth from the rich to the forms of financing (such as debt, issue
poor, bureaucracy, indebtedness of of shares, leasing, obtaining invest-
the poor to the rich). ment capital, etc.), this gives com-
panies one more option of gathering
If a developed economy is to function capital for investment, the so–called
well, most people need income from binary financing through ESOP.
capital, in addition to work. Binary
economics considers a situation in
which people derive at least half of their
income from capital desirable. Accord-
ing to binary economists, the idea of full
employment and wage–based growth
is outdated and does not fit the current
economy, because human labor means
and will mean less and less in the econ-
omy. Economic policy must be adapted
to this.
24
“Investment is the most important growth mechanism in the economy. It is most often financed by an investment loan. Who has access to it? It is the rich
people, because they can present their assets to the bank as collateral. They are also able to multiply their assets. It is difficult for the poor to get the first
quantum of property to multiply (Save for the important exception of entrepreneurship of people without capital, which however does not change the
basic principle). The poor do not have access to the basic mechanism for creating wealth in the economy. The mechanism of growing inequality is built
into the very foundation of the capitalist economy.” Krzysztof Nędzyński, A new paradigm: binary economics at www.obserwatorfinansowy.pl
CREDIT
CR E DI T
INT E R E S T I NSTAL L M E NT S
RAISING CAPITAL
CA SH
TA X S HI E L D :
COMPAN Y S TA K EH OLDE RS NO TA X S HI E L D
OPERATIONAL LEASING
ASSET
C OM PA N Y T HE LESSOR TA X S H I E L D :
LE A SE INSTA LLM E NT S A ND THE TA X R AT E
LE A SIN G I N S TA LLM E N T S
CR E D I T
E MPLOYE E S
TA X S H I E L D :
H AV E MO R E
PU RCH A S I N G PO W E R LOA N R E PAYM E NT A ND THE TA X RAT E
Financing through ESOP means that Currently, companies with ESOP plan employees become more engaged.
a company, for example, buys a employ 15 million people in the United Instead of paying income tax, com-
machine needed on credit through States. Mostly these enterprises are panies transfer it to employees in the
an employee trust. As a result, the more productive than the competition. form of shares (with an excess, that
entire payment (both interest and As Steven Freeman's research shows, the company pays for).
capital) becomes a tax deductible employee participation in ownership
for the company, as part of employee and management increases productivity. • For the state budget – initially the
remuneration. ESOP is not taxable, so cash inflow is smaller. With time,
the company can transfer all the sum however, it gets higher due to higher
to the bank as a loan repayment. As a In the economy as a whole, binary VAT coming from employees’ private
result, the cost of investment is lower financing through ESOP has the spendings and faster economic
for the company. following effects: growth.
The company must issue new shares • For employees – after the loan is • For the entire economy – the
and transfer them to ESOP, to be able repaid, employees take up shares purchasing power of people
to take advantage of tax relief. As without any further payment, and increases. There is less political
debt is repaid to the bank, the shares the dividend increases their dispos- pressure on redistribution and greater
transferred to ESOP are allocated to able income. financial stability, due to smaller debt
employees. They become sharehold- among the poorer people and less
ers of the company, in which they • For the company – the ownership public debt.
are employed, and get the right to structure gets “diluted”. Owners lose
dividends and, most often, limited a percentage of shares in the compa- One of the most frequently raised
voting rights. ny, but receive a tax relief and they arguments against ESOP is the lack
Business
case for an
investment
Business justification for investing in Industry
4.0 technologies requires more than a simple
return on investment calculation. Traditional
financial measures, such as ROI, still apply,
but are considered in a broader context.
Capital is a term used in the fields of goods, capital also takes form of tech- cy. In the era of rapid and disruptive
economics and finance, denoting fixed nologies and other intangible assets. market changes, however, it turns out
assets used to start or continue a busi- Secondly, it states that not all money, that this method of measurement is
ness. It is one of the basic and classic goods or technology is capital, only incomplete, because it the non–finan-
factors of production, next to labor those which get invested.25. cial forms of capital that allow some
and land. It has the form of monetary companies to generate new value and
resources, means of production and Money, therefore, is not capital in compete more effectively.
intellectual resources. itself. It becomes capital if a capitalist
uses it to purchase means of produc- The following chapter looks at ways to
In a broad context, capital is a “self– tion and labor, transforming it into assess several capital areas in an en-
multiplying” value. Investment of capi- productive capital. The goal is to make terprise, alongside its financial capital.
tal enables profitable production. Profit a profit. A multi–factor evaluation paints a more
earned from capital investment can complete picture of the viability and
be reinvested, which creates capital Traditionally, it is in the area of potential of an enterprise.
accumulation. First of all, the definition financial capital that we are looking
indicates that apart from money and for measures of enterprise efficien-
25
An investment gives the owner a title to an annuity, e.g. in the form of interest, dividends, license fees, etc.
PRODUCTION CAPITAL
8
7,488,000
7
6
5,824,000
Dec March
2 014 2015 2016 2017 2018 2019
MEANS OF PRODUCTION
7488
LEGEND
*Fair depreciation
Production lines and machines (dzeta) is a shift factor and equals:
(excluding land and halls) are included
in the depreciation. If a machine is • for 3 shifts, 5 days a week: 1
out of production, it should not be • for 2 shifts, 5 days a week: 0.66
included. If an enterprise is in the • for 1 shift, 5 days a week: 0.33
economic zone, depreciation should • for continuous operation 7 days a week: 1.4
be normalized.
Source: ASTOR 2019
EXAMPLE
0 10 20 100 1000
MANUFACTURE
POLISH PLANT
AVERAGE
POLISH PLANT
LEADING
CLASS
WORLD
AUTOMATIZED PLANT
FULLY
ATI = Estimated for 2019, averaged for all industries. The ratio measure
will likely change in the coming years.
Source: ASTOR tests, 2017–2019
Contrary to the first association, the • Part of the profit generated by imple- • The ATI is also a measure that allows
way to raise the ATI is not to reduce menting a new technology must be investors to estimate a company's
employees’ salaries. The ATI indicator reinvested in the technology. The ATI technological potential.
has the following key implications for indicator is a tool for calculating the
companies determined to increase precise amount of reinvestment.
their production efficiency and striving When it comes to remuneration, enter-
to generate higher profits: • When labor costs increase (e.g. prises that have achieved a high level
new employees are hired, or wages of investments in technology have also
• The higher the ATI, the greater the increase), investment in technology greater freedom in offering employees
efficiency of production and the must also increase. higher salaries. This is due to a relative
greater an opportunity to generate decrease of payroll fund, in relation to
profit, and also to offer higher earn- • If a company starts at a low tech- the technological investment pool.
ings to employees. nological level, raising the ATI is
challenging, as it is difficult for an
• Investment in technology is not a one– inefficient company to generate a
time, or occasional one. It is a continu- sufficient profit to finance investment
ous process, that should be included in in technology. Such a situation also
the company's financial strategy, as a contains a potential that can be
decrease in the ATI means a decrease unleashed, e.g. by finding an investor
in the company's competitiveness in with capital and know–how.
the field of technological advancement.
“It is better for the health of the economy if a company employs 50 people
who earn PLN 6,000 each, than if it has 100 employees with PLN 3,000
salary each. Also, from employee's point of view, I think it is better to work
in a strong company, than in a weak one. Lifting a weak company to a higher
level is difficult and it requires a lot of effort and commitment.
Capitalism has its laws, that cause the least effective companies to drop out
of the market. That said, I haven’t noticed that companies, which decide to
invest in technology would fire people. This has not been happening in the
last 10 years. On the contrary, companies tend to grow and employ more
staff, after technological recapitalization. Let’s take an example of a domes-
tic furniture manufacturer, who has increased its production efficiency and
developed the sales, after investing in 7 industrial robots. The company has
achieved such a profit, that it needed to employed 300 additional people
to handle the growth.
The relations between entrepreneurs and their employees are often difficult.
As ASTOR, our answer is to promote the win–win philosophy in business.
In the long run, keeping all the profit earned to oneself is less profitable, than
sharing it with employees, contractors, customers and the wider society.
For this to be possible, however, a business must make profit first. Raising the
level of technological capital is one of the necessary steps for a manufactur-
ing company to being able to create profit.
I observe that companies that have the ASTOR Technological Index at a rela-
tively high level, 20 and higher, are more open to this idea. In companies with
a below 10 ATI measure, the mention of technological capital causes a lot of
frustration. It takes a huge financial effort to lift the ATI level, and inefficient
production cannot generate adequate profit. However, there is another side
to this challenge, as these are enterprises with great potential that technology
can release. One way out of this vicious circle is to find a good investor. There
are cases like this among our customers”.
Stefan Życzkowski,
President, ASTOR
Source: R. Kaplan, D. Norton, Measuring Strategic Readiness of Intangible Assets, Harvard Business Review 2004
While there is a widespread belief that Second, some of intellectual goods are lectual capital should therefore serve
knowledge is one of the most impor- not tangible. Thirdly, their combination as a source of inspiration, leading to a
tant factors driving an increase in the is unique to a particular organization, discovery of a unique constellation of
value of an enterprise26, it is difficult to and they create intellectual capital only factors constituting a unique capital of
measure intellectual capital accurately. as a whole system. What adds value a specific organization. Based on this
The Chartered Institute of Management to one company, can be worthless in knowledge, the company should create
Accountants (CIMA)27 explains why. another. The unique system of tangible and improve its own system.
and intangible assets is therefore a
First of all, traditional accounting was source of enormous market advan- The International Federation of
invented for physical things, such as tage, because it is impossible to copy Accountants (IFAC) has created a de-
machines, that enabled production by competitors. The existing systems tailed and broad classification that can
of goods in the industrial economy. for classifying and measuring intel- be a starting point for considerations28.
26
There exists a concept of a knowledge–based economy. According to the OECD definition, it is a kind of economy in which knowledge is an independent
entity, treated as a product. It is manufactured, distributed and then implemented as one of the engines, that drive business development. This state of
affairs is reflected in the creation of a new financial accounting department, i.e. accounting for competence assets and intellectual capital.
27
See Understanding corporate value: managing and reporting intellectual capital, The Chartered Institute of Management Accountants (CIMA).
www.cimaglobal.com/Documents/ImportedDocuments/intellectualcapital.pdf
28
Other advanced methods for recognizing and measuring the company's intellectual capital can be found in the above document.
Intellectual capital should not be con- 4.1.3 In the area of social capital, we can
fused with knowledge management. Social capital of an talk about:
Intellectual capital covers the entire enterprise
functioning of a company. Knowledge • Important aspects of human capital,
management, on the other hand, is Some of the elements that IFAC clas- such as a sense of identity and indi-
an internal process in an organization sifies as intellectual capital can be viduality;
that allows it to increase its intellectu- also classified as social capital. Social • Value of social structure, created by
al capital. capital is a term that functions at the tradition, religion and other factors;
crossroads of economics and sociology, • Cultural capital, made of certain
to denote these elements of produc- norms and values of a group, ena-
tion and life in an organized society, bling or hindering specific actions.
that derive value from mutual social
relations and trust of individuals. Peo-
ple can achieve more benefits through
them, and in addition, relationships
and trust motivate them to act, just
as material stimuli do.
29
R. Putnam, Democracy in Action. Civic traditions in modern Italy. According to Putnam’s approach cooperation in the win–win spirit, based on trust,
can be classified as social capital.
30
See also F. Fukuyama, Trust: social capital and the path to prosperity
31
In this perspective, bonds of social capital that are too strong, in particular in their entangling form, may have a number of negative effects, including
exclusion of persons not belonging to the group and the group's use of coercion and restriction of the freedom of persons operating within the group.
These are forms of so–called negative social capital. It is the basis for operation of socially harmful organizations, such as mafia.
There are several methods for The calculated value represents the the better, but this can be deceptive.
calculating ROI: time (number of periods) necessary to Payback calculation does not provide
return the expenditure. complete information about the total
• Payback (return), ROI, because it does not take into
This is a popular method, because of account the change in the value of
• Break–even point, its simplicity; it is easy to understand money over time and does not show
and quite simple to calculate. how much, how and when the compa-
• Net Present Value (NPV), ny earns on an investment.
In traditional economics it is assumed,
• Internal Rate of Return (IRR). that the shorter the payback period,
EXAMPLE
A company wants to buy a computer for PLN 3,000. The device will allow an
employee to serve customers faster. The computer will work for three years.
At the end of each of the three years, the cash that will flow in thanks to the
equipment is estimated at PLN 1,300. This is the additional amount the com-
pany will earn thanks to serving more customers.
PLN 1,300
IRR measure is usually used in conjunc- One needs to use an iterative process, with different annual interest
tion with the Net Present Value (NPV). rates, until NPV equals zero.
IRR is the discount rate for which NPV,
i.e. the Net Present Value of an invest-
ment, equals zero (NPV = 0). The IRR is
therefore the interest rate at which the
The IRR rate in a project is 14%, EXTENDED ANALYSIS TOTAL RETURN ON TOTAL COST OF
while the company accepts 10% OF PROFITABILITY INVESTMENT (ROI) OWNERSHIP (TCO)
as a minimum interest rate on
its investments. Even people
with little financial knowledge According to Gartner's definition, the ment itself (CapEx) and its use (OpEx),
immediately understand, that Total Cost of Ownership is the total and also takes into account external
the business receives 4% more cost of acquiring, installing, using, costs and benefits generated by an
return on a project, than the maintaining and eventually disposing investment.
expected minimum. However, of assets in the company over a speci-
information that NPV in a project fied period of time. CapEx and OpEx indicators are dis-
amounts to PLN 2,000,000 does cussed in chapter 3.
not say that much to financial In classic financial terminology, TCO
laymen. includes costs related to the invest-
EXAMPLE TCO
CapEx
Total Cost
cost of investment
NPV can provide information of Ownership
that if assumptions are correct,
a project will bring a profit
of PLN 2,000,000, thus help-
ing to calculate the project's OpEx
contribution to the company's costs of using
income. However, information investment
that IRR is 20% does not say
anything about an amount that
the company will gain from the
investment32. External costs
generated by
investment
32
A Refresher on Internal Rate of Return, Harvard Business Review, 17/03/2016,
https://hbr.org/2016/03/a-refresher-on-internal-rate-of-return
It is worth learning from Swiss management experts. For example, when plan-
ning construction of a road, they precisely define the purpose of the construc-
tion, i.e. what the road is supposed to improve in the transportation system,
what is its traffic capacity, how it should be constructed, etc. TCO perspec-
tive is also included, with specifications on the road life cycle and its costs.
The parameters easily translate into the choice of construction technology,
and thus, the choice of contractors. With investments with long life cycle, this
excludes the lowest purchase price. In addition, the Swiss Federal Office of
Spatial Development (ARE) analyzes in detail total costs and external benefits
of transport, associated with safety and environmental impact. One of the
goals of ARE analyses is improvement of long–term planning and inclusion
of environmental benefits. Another goal is to mobilize people to change their
transport habits for healthier ones, e.g. cycling.
The extended analysis of cost efficiency is crucial, because of the large total
amount of expenditure. In Switzerland, the total transport costs in 2010
amounted to 94.3 million francs, which is 16% of the gross domestic product.
Jarosław Gracel
Director, Industry 4.0 Transformation, ASTOR Board Member
33
J. Gracel, Total Cost of Ownership. Is it worth to own cheaply?, Harvard Business Review, https://www.hbrp.pl/b/calkowity–koszt–posiadania–tanio–po-
siasc–czy–tanio–posiadac/1DKa2xKkm
• purchase of technology • performance increase • uncertainty of the pro- • certainty of the produc-
• implementation • increase in productivity duction plan implemen- tion plan implementation
services • shortening of lead time tation (due to high staff – guarantee of technolo-
• fixed assets • improving quality of turnover) gy continuity
products • additional recruitment • reducing the risk of “no
OPERATIONAL • improving production costs people to work” situation
EXPENDITURE repeatability • uncertain quality of the • repeatable production
(OPEX) • increasing availability of final product (due to high
production lines staff turnover)
• maintenance and • improving data quality
development and information flow
• license fees
• training
• maintenance services
• At the third level we can place goals Hierarchy means that achieving higher
related to well–being of employees and level goals is possible after achieving
existence of the company in its social the goals of lower levels, even in the
SELF-REALISATION
GOAL: FIND THE REASON WHY
NEED
RESPECT AND
GOAL: LEADERSHIP
RECOGNITION NEEDS
Source: The Fourth Industrial Revolution. Beacons of Technology and Innovation in Manufacturing, The World Economic Forum 2019
Knowledge about the production cost structure is a basis for many decisions, including:
• what should be the volume of produc- • whether to buy machines and produce
tion, so that revenues equal the total semi–finished products in–house, or
costs (the break–even point), to outsource,
• what should be the volume of pro- • what budget to spend on bonuses for
duction, in order for the enterprise to the improvement of performance.
produce a certain profit,
34
More information about OEE is available at www.itwiz.pl/wnikiniki–production efficiency–standardization–analytics–for–manufacturing–companies/
1. Always create formal ground of the company) and service impacts the probability of a project
assessments of investment conditions. A request based on a success.
effectiveness specification document allows you to
The management of the company compare offers according to the prin- 8. Clearly communicate goals, meas-
should require a business case for ciple that “apples should be compared ure results and motivate staff and
investment activities, based on per- with apples”. Note, that the greatest contractors accordingly
formance measures such as NPV, IRR risk comes with investments, that have A well–prepared project should have
and TCO. price as the sole criterion for choosing clearly defined goals and they should
the contractor. be effectively communicated, both at
2. Assess, calculate and, if possible, the management and operational level.
minimize the risk of investment 5. Accelerate the implementation of
When deciding on large investments, the best projects by appropriate 9. Evaluate implemented invest-
risk should not be left without control. allocation of financial and / or ment projects and draw conclu-
Before launching a project, you should personal resources sions for the future
be aware of the key risks and assess Investment “pearls” are extremely Building a database of good practices
likelihood of them occurring. At a later rare nowadays, so it is worth support- and risk mitigation methods for var-
stage, it is worth to estimate risk effects ing implementation of projects with a ious types of projects contributes to
and the costs of implementing a possi- strong business case. a significant increase in the effective-
ble recovery plan. This will allow you to ness of future investments, because
build a budget for servicing risk costs. 6. Verify effectiveness of situations of “breaking the open door”,
an investment during its i.e. solving the same problem multiple
3. Prioritize your investment implementation times, are avoided.
portfolio in terms of efficiency Savvy enterprises carry out periodic
and risk inspections, in which they review 10. Use common sense
The use of formal criteria and meas- results of implemented investments. Procedures and workflows are neces-
ures for assessing investment effec- If the sum of costs needed to finalize sary, but they might obscure a larger
tiveness and risk (such as NPV and the a project far exceeds its potential view. It is always worth asking the
NPVR extension ratio, i.e. NPV Ratio = benefits, a decision is made to discon- simplest questions such as: Can't it be
NPV/CapEx) gives the management a tinue or suspend the project. However, done better, cheaper, faster, in a differ-
tool to prioritize projects to launch. an economic calculation should be ent way? Is it really needed?
supplemented with an analysis of
4. Ensure there is competition, potential opportunities and threats
when choosing suppliers and resulting from the continuation or
contractors for your investment closure of the project.
The key to right choice of a contractor
is a well–prepared project specifi- 7. Evaluate and verify project
cation, one that takes into account managers, both on investor’s and
detailed technical aspects (system contractor’s side
functions, technologies), business The right choice of the project man-
factors (experience, references, back- ager and the contractor strongly
35
M. Mroczkowski, J. Gracel, Ten principles of effective investing, Business and Production 4 (1/2011), www.astor.com.pl/biznes–i–produkcja
Employees involvement, or lack of it, aimed at achieving excellence in the a willingness to cooperate. ASTOR's
often determines success or failure of production process. experience proves that consistent ap-
an investment project. For this reason, plication of the win–win approach in
considerations about business cases Innovative plans and tools can be relations with employees is the most
for investments would not be com- successfully implemented, if they are effective method of creating favorable
plete without a reflection on tools for based on mutual trust and conditions for trust and cooperation.
teams’ motivation.
Success fee for the teams participat- WIN–WIN IN COOPERATION WITH EMPLOYEES
ing in technology project implemen-
tation, is rarely used in Poland is an
incentive tool. In this approach con- WIN–LOSE WIN– WIN
tractors are offered a bonus based on
business performance of the project, All profit or a significant part for Profit sharing
which means sharing with them part oneself
of the profit achieved by delivering the
solution ahead of schedule or from Controlling: Empowerment:
better quality of implementation. The • strict expenditure control • budgeting system
supervision team and future users of • all decisions made by the • delegating responsibility
the implemented technology in the business owner
plant might also be included into the
scheme. Detailed recommendations Investment concepts come from Investment concepts come from the
for building success fee plans are the board board, management and employees
provided in subsection 5.3.1.
Corporate training forced Strategic development programs and
Global competition is currently forcing by employees development paths
manufacturers to redesign their busi-
ness processes, to focus on integrat- Employees' own initiative not Bonuses for employees’ initiative
ing knowledge, technology and people. welcome
One way to implement this idea is the
Total Productive Maintenance (TPM) Employees’ creativity is ignored Openness to innovation, active
methodology. The core idea of this encouragement for creativity, bonuses,
methodology is strengthening of deci- a budget “to burn”
sion–making processes of production
operators, while providing them with Degradation or loss of job as a Learning lessons from failure together
detailed data on the process and result of a failure
equipping them with advanced control
systems. Based on the provided infor-
mation, they make their own decisions, Source: ASTOR 2019
LOTOS Asfalt is one of the leading from a recipe can be prevented. Based was returned within 1 year. The main
bitumen producers in Europe, and on data from MES, technologists have source of savings is the reduction of
leader in the production of MODBIT and the ability to optimize reference recipes utilities costs.
WMA modified bitumens in Poland. The in SAP, which allows them to reduce
biggest challenge for the company is cost of producing specific types of “Part of the success in savings results
to follow market trends and meet very asphalt, while maintaining their quality. from simple economic sense of em-
strict legal standards regarding gas MES also alerts production masters to ployees operating installations. Some-
emissions, and also other environmen- errors. In that case they have an au- times all it takes is to turn off a device,
tal protection requirements. Custom- thority to activate repair mechanisms, a pump engine, for example” – explains
ers expect low prices for the same high after consulting a technologist. Piotr Dąbek, production master at
quality of products. LOTOS Asfalt.
MES automatically accounts for pro-
The company has a MES (Manufactur- duction and creates a work plan, in
ing Execution System), that collects all accordance with the incoming orders,
its production data. It was built so that relieving employees of tedious paper Source: ASTOR case studies
valuable information and data could work. In addition to managing produc-
be visible “at a glance”. Data from all tion operations, collecting data and
systems are collected in one database, calculating performance indicators,
where they can be aggregated and the system can generate numerous
which can calculate a large number reports providing data on technology,
of process, business, production and efficiency, production and planning.
efficiency indicators. Monitoring of daily CO2 emissions is
among them.
The system enables employees to
precisely plan the production, so as to The MES at LOTOS Asfalt has an inno-
optimize the availability of production vative feature, that helps save energy
installations, in relation to incoming in everyday operations. In addition
orders. They can also recreate any past to typical measurements of utilities,
production process, which allows them control screens in the plant also display
to optimize costs, while ensuring the the current costs of utilities in PLN.
highest quality of products, as well as This solution has helped to significantly
carrying out production according to a lower energy consumption of the unit.
recipe. In this way the use of raw mate- Initially, the ROI period for the invest-
rials can be controlled, and deviations ment was calculated for 2 years, but it
The new
investor–
contractor
paradigm
The win–win approach significantly
increases the chances of success in
implementing breakthrough technologies
in a production plant.
Observation of the market allows us to Segmentation of companies segmenting businesses into small and
put forward a thesis that in reality busi- participating in the survey medium (SME) and large enterprises.
ness relations between manufacturing
companies and technology integrators 99.8% of surveyed companies belong Companies employing up to 20 people
are far different from the win–win mod- to the category of integrators of have the largest representation in the
el. For example, contracts are usually automation and industrial robotics surveyed group, with 44% of respond-
constructed to the advantage of an systems or OEM (Original Equipment ents working in them. 27% of respond-
investor. Responsibility for the success Manufacturer) group, and are medi- ents work for companies employing
of a project is shifted to a contractor um–sized enterprises (with less than 21–50 people, as well as for those with
and penalties are the preferred tools 250 employees). For greater precision, over 50 employees. 74% of answers
for influencing successful implementa- companies participating in the survey come from integrators of automation
tion of an investment, while rewards for were segmented into 3 further subcat- and industrial robotics systems, while
exceptional delivery are rarely used. egories, according to their number of 26% from original equipment manu-
employees: facturers (OEM).
ASTOR conducted a survey to check
the validity of these observations. • small Technology Contractor (small People who responded most often
Respondents were asked about their TC) employing up to 20 people, manage and implement technology
motivation to engage in a project, opin- projects (42% of respondents) or
ion on the responsibility for success • medium Technology Contractor (me- combine sales, financial and project
and how contracts are constructed. dium TC) with 20–50 employees, functions (41% of responses). The
The survey also asked open questions smallest part of respondents manage
about a good investor and the greatest • large Technology Contractor (large the company (15% of responses).
challenges of technology projects. The TC), with a crew of over 50 people.
survey was completed by 101 com-
panies from the ASTOR's ecosystem
(the ones which ASTOR contacted or Note: This segmentation does not re-
cooperated with at least once). flect the generally accepted method of
44,55% 27,72%
SMALL TC MEDIUM TC
1-20 EMPLOYEES 21–50 EMPLOYEES
INDUSTRY
26%
ORIGINAL EQUIPMENT
MANUFACTURERS
(OEM)
74%
INTEGRATORS OF
INDUSTRIAL AUTOMATION
AND ROBOTICS SYSTEMS
RESPONDENT'S
ROLE IN THE 15%
COMPANY THE COMPANY
MANAGEMENT
(SALES, FINANCES)
42% 41%
PROJECT SALES, FINANCES,
MANAGEMENT AND PROJECT MANAGEMENT
IMPLEMENTATION COMBINED
5.2.1
Main responsibility WHO SHOULD TAKE THE MAIN
In response to the question on who
RESPONSIBILITY FOR THE SUCCESS
should take the main responsibility for OF A TECHNOLOGY PROJECT IN A PLANT?
the success of a technology project in
a plant, 85% of all the respondents, 5,94%
and 92% of integrators, indicated the
joint responsibility of the technology 8,91%
contractor and the investor. Small TCs
indicated this preference slightly more
often than average (91% of responses).
85,15%
CONTRACTOR IS RESPONSIBLE
INVESTOR IS RESPONSIBLE
IS SOLVABLE 4%
MEETS DEADLINES 4%
71,29%
OFTEN OR ALWAYS
Does high penalty motivate a tech- DOES A HIGH PENALTY MOTIVATE A GREATER
nology contractor to become more
involved in implementation? ASTOR COMMITMENT TO IMPLEMENTATION?
study respondents most often chose
the ambiguous answer to this question:
33% of them indicated the “Yes and
No” option. 45% of all respondents are
“not motivated”, while 21% of them are
“motivated”.
4,95%
On the whole, integrators are more DEFINITELY YES
undecided, and so are small TC (44% 15,84%
RATHER YES
and 42%, respectively, answered “Yes
and No”). Medium TCs are more often
not motivated (53% of answers), while
large TC are more often motivated
33,66% 16,83%
YES AND NO DEFINITELY NO
(32% of answers). It is probably related
to the fact that high contractual pen-
alties, exceeding 10% of the contract
value, are more common in this group. 28,71%
RATHER NOT
28,71%
YES
71,29%
NO
18,81%
YES
81,19%
NO
26,73%
The acceptance process is agreed on and described. All faults are described
as priorities and they delay the launch.
• knows what he or she wants, • the decision–makers are • uses symmetrical entries in the
has a competent team to implement professionals, contract,
the project, • understands the production process • is willing to cooperate, has clearly
• has specific requirements, is able and recognizes possible threats, defined goals, is focused on success,
to compromise, • tries to eliminate risks at the stage of • is involved, that is willing to help
• has development plans and makes concept development, shares his or in the design and implementation
sure they are precise. her fears and takes a conscious part phases,
in creating the concept, • treats the contractor as a partner.
• has a well–prepared specification • understands that cooperation is
FOCUSED ON QUALITY of the order, needed on his or her part, to make
• invests in good implementation a project successful,
• is looking for an optimal and econom- documentation, • shares responsibility for the success
ical solution, that is open to future • knows the realities of the market and of a project,
development, is aware that sometimes a seemingly • takes into account the contractor's
• has sustainable criteria for selecting small change in the project gener- advice and suggestions.
contractors; in contrast, an investor ates high costs or requires time for
who chooses a contractor focused implementation.
100% on price definitely makes
a bad impression,
• makes no superficial savings, values RESPONSIBLE
quality and technical support.
• is characterized by responsibility and
timeliness,
• has clearly defined expectations,
maintains good contact, responds
quickly, tries to organize production,
so that the contractor can complete
the task as soon as possible,
• does not change requirements during
project implementation.
The opinion of Alpha Consulting is consulting company proves that a well– and risks associated with working with
presented in the following part of balanced operating model in cooper- external contractors. Meanwhile, many
the chapter, as a commentary to the ation with a technology contractor is of the current models of collaboration
ASTOR's research. The international the key to significantly reducing costs lead to the opposite effect.
5%
10 %
20 %
15 %
10 %
100 % 92,5 %
50 % 50 %
36
The Right Contractor Operating Model – a Win–Win Model, Alpha Contracting blog, 2017 Source: Alpha Contracting 2017
WIN–LOSE WIN–WIN
Low price as the main criterion Balanced selection of criteria for selecting a project
contractor
Technology contractor responsible for the success of Joint responsibility for the project
the project
Investor unwilling to finance the proof of concept Agile approach to risky investments: investor is willing
to invest in the proof–of–concept
Lack of commitment to the concept and its implementation Co–creation of the concept, facilitating implementation
Unclear goals, requirements and scope of responsibility Clearly defined goals, requirements and division of
responsibility
Difficulties with communication and access to Open communication, project is led by decision makers
decision makers
Unlimited penalties for suppliers Limited fines, success fee for early delivery of the project
2. Are the provisions in the contract symmetrical (e.g. penalties for delivery
and payment delays)?
The “5 questions to determine if an more likely to accelerate completion of The board or project steering committee
agreement with an investor is based an investment. As we have shown, faster should make the decision on the “bonus
on partnership” draw attention to and cheaper launch of the investment is multiplier”, i.e. how much of the surplus
critical points of a contract and allow profitable for the investor, assuming that is to be allocated to the bonus fund. The
one to easily estimate to what extend the investment is well designed from the maximum size of the bonus fund, in per-
a win–win result is possible in a given economics point of view. The investor centage of surplus value, must take into
situation. The more YES answers, the can therefore share part of the surplus account customs in the industry and the
greater the area of cooperation, joint value created with the project team in level of earnings of team members.
responsibility and sharing of wins. the form of a bonus for earlier imple-
mentation of the investment. If bonus is too large, it may lead to
subsequent demotivation of employees
5.3.1 An enterprise makes a profit on a (e.g. in the absence of further invest-
Success fee financially effective investment, if it is ments). The exact value of the bonus
launched as scheduled and implement- fund should thus be compared with the
The theoretical model of cooperation ed in accordance with the cost budget. payroll fund of people who are awarded.
with the technology contractor in the Each day ahead of schedule, or savings
win–win spirit can be transferred to the in the budget can be quantified as a
hard ground of implementing specific surplus of value relative to the plan.
projects, with the help of a well–de-
signed bonus plan. Practitioners' The surplus can be shared with the
experience shows that such a plan is team that implements the investment.
37
A. Życzkowski, How to reduce investment implementation time, Business and Production No. 5, 2/2011. The article can be downloaded at
www.astor.com.pl/business–i–produkcja/zView–numer.html
“Each investment is to some extent a unique and unpredictable project. Therefore, the investment process requires
exceptional effort and a great deal of creativity in solving problems on the part of the implementation team, to complete
this process as soon as possible, realizing the full scope of work with the lowest possible consumption of resources.
To unleash such effort and creativity in the employees implementing the investment, special team motivation is usually
necessary. To motivate the team, one can use the so-called soft or hard motivation, and most often their combination
is the best solution. Soft motivation is to create a positive atmosphere around the project, so that people undertaking
effort and achieving investment goals feel appreciated by the organization. The team's soft motivation is a very impor-
tant challenge for project management, and often for the management of the entire plant. Hard motivation consists in
establishing a dedicated team remuneration plan for results achieved during the implementation of the investment.”
Adam Życzkowski,
business restructuring consultant
Bonus part
Savings
relative to
the budget
Basic determinants of the payment schedule and the budget. However, safety, ecological conditions and other
of bonuses are those that generate a if a team is motivated just to deliver considerations. Therefore, in addition
surplus of investment value, i.e. the faster and at lower costs, there may to the schedule and costs, investment
deadline for implementing the in- be a tendency for shortcuts focused implementation criteria should also
vestment and implementation costs, on faster and cheaper delivery, re- be taken into account as necessary
relative to the plans in the project gardless of the scope of work, quality, restrictions.
• maximum value of the bonus should • try to make the message regarding the
be noticeable for all levels of bonus bonus system clear and legible,
(otherwise the effect will be demoti-
vating). • the whole system should be based on
2–3 pages of presentation and docu-
mented on an example.
Subjective method: bonus distributed
by superiors. • IMPORTANT: every employee should
know what determinants affect
• boundary conditions are set (maxi- the amount of the bonus and be
mum and minimum bonus for team convinced that the system is unam-
members), biguous, reliable and verifiable.
SUCCESS CRITERIA
SUCCESS CRITERIA
DETERMINANT MEASURING SYSTEM IMPLEMENTA- DETER- RESULT IMPACT ON
TION RESULT MINANT THE FUND
DETERMINANT MEASURING SYSTEM IMPLEMENTA- DETER- RESULT IMPACT ON
VALUE
TION RESULT MINANT THE FUND
Launch date The difference between -15 days VALUE
100% –7 days 0.7 x 40% = 0.28
Surplus value
Launch date planned and actual date of
The difference between -15 days 100% –7 days 0.7 x 40% = 0.28 for the bonus
launching the investment 0 days or more 0% Surplus value
planned and actual date of fund = PLN
for the bonus
launching the investment 0 days or more 0% 0,48 million
Investment Percentage of actual costs incurred 90% of the budget 100% 95% of the budget 0.5 x 40% = 0.20 fund = PLN
cost for carrying out the investment, 0,48 million
Investment Percentage of actual costs incurred 90% of the budget 100% 95% of the budget 0.5 x 40% = 0.20
cost relative to the approved budget 100% of the budget 0%
for carrying out the investment,
relative to the approved budget 100% of the budget 0%
Scope The difference between the planned 0% of the difference 100% 0% of the difference 100%
of work and actual number of work packages
Scope The difference between the planned 0% of the difference 100% 0% of the difference 100%
of work designated in the accepted scope of -8% of the difference 60% 60%
and actual number of work packages
the investment project
designated in the accepted scope of -8% of the difference 60% 60%
the investment project
Work Percentage of man–hours spent by 0‰ 100% 50 hours of 90%
quality contractors or employees on 0‰ 100%
corrections = 1‰
50 hours of 90%
Work Percentage of man–hours spent by
quality necessary but unplanned corrections = 1‰
contractors or employees on
modifications or corrections 2‰ 80%
necessary but unplanned
modifications or corrections 2‰ 80%
Safety Number of employees or 0 accidents 100% 0 accidents 100%
Safety contractors accidents resulting 0 accidents 100% 0 accidents 100%
Number of employees or
in a loss of working time 2 or more 80%
contractors accidents resulting
in a loss of working time 2 or more 80%
Ecology Number of violations of ecological 0 violations 100% 1 violation 95%
Ecology standards detected in ISO audits 0 violations 100% 1 violation 95%
Number of violations of ecological
during the implementation of the 4 violations 80%
standards detected in ISO audits
investment or more
during the implementation of the 4 violations 80%
investment or more
Real bonus fund
= max 41% = PLN 0,41 million
Source: Adam Życzkowski, BiP 2011 Real bonus fund
= max 41% = PLN 0,41 million
INVESTOR COMMENTARY important thing is to listen to the inves- to changing market environment and
tors’ needs, as they are the clients for requirements of the investor's target
What is the basis of good cooperation whom the project is being carried out, customers, as well as the production
with a technology contractor? and they assess the final result”. requirements and information flow.
“The simplest answer is the well–known A good technology supplier uses effec-
saying ‘the client is our master’. A con- How can you tell a good contractor? tive solutions, that are both scalable
tractor, that is good to cooperate with, “Projects created together with the and adaptable to changing production
is well aware of the meaning of this investor should provide for project conditions, when needed”.
phrase. He or she knows that the most extension and integration, in response
Research
methodology
9. How often do you encounter a situation where the cheapest provider with
no experience wins the tender / competition for the supply of technology?
a. Almost always
b. Very often
c. Rarely
d. Very rarely
e. Almost never
10. What is the most frequent process of the final approval of a project?
a. The acceptance process is agreed on. Launch of a production line
means an automatic approval of the project.
b. The acceptance process is agreed on and described. All faults are
described as priorities and they delay the launch.
c. The acceptance process is not described, the investor focuses on find-
ing faults and forcing the contractor to perform additional work,
not included in the contract.
d. The acceptance process is agreed, described and consists of describ-
ing the categories of defects: critical, important. Everyone helps in
starting the production line
Glossary
of financial
concepts
→ Table of Contents
A.2 Leasing
B. Acquiring an investor
B.6 Crowdfunding
Taking a bank loan allows one to obtain Banks strive to minimize the risk of
the desired amount relatively quickly. default. The restriction on taking bank
Loan conditions can usually be adjust- loans for enterprises is therefore the
ed to the size and nature of a business. need to demonstrate sufficient credit-
Contrary to the expectations of invest- worthiness and credibility as a debtor.
ment capital, the high final profitability In addition, banks may require solid
of the project is not the most important credit repayment collateral, in the
premise for banks. Basically, banks do form of material collateral and / or
not interfere in the way entrepreneurs loan repayment guarantees.
run their businesses.
Costs
An investor is a natural or legal person, position, or with a portfolio of products as well as mature enterprises that need
who invests free financial resources or services, that can complement their improvement.
in profitable ventures. The state can own offer. In the event of a takeover of
also be an investor. There are various the entire company, strategic investors
investment strategies. From the point frequently require the participation of The private equity fund carefully
of view of a company which is looking existing owners or management in run- selects candidates for investment,
for financing, the most important types ning the business, at least for a period looking for:
of investors are: of 2 years after the investment.
• solid business that fits into its invest-
• Portfolio investor: usually not involved ment strategy,
in the operational activities of the Benefits:
company. Therefore, the current • technological or product advantage
owner may retain full control of the • a company that receives financing over competition,
company, from an industry investor can take
advantage of synergies between com- • industry with strong growth potential,
• Strategic (sector, industry) investor, panies in the form of cost reduction
and improvement of tax efficiency, • good EBITDA to cash conversion ratio
• Capital investor. (i.e. a possibility of obtaining trade
• in most cases, the acquired entity credit from suppliers),
gains additional access to new tech-
B.1 nologies and know–how of the new • a strong, committed and ambitious
Strategic investor owner, management team (or opportunities
to introduce it),
A strategic investors’ goal is to acquire • the company can also expand its
a controlling interest, or the entire customer and supplier base. • clear corporate governance (or
company with rights to control its a possibility of its introduction),
activities, and then include it in the
network of their influence. They are B.2 • a broad exit market (many potential
also known as industry or sector in- Private equity investor (PE) buyers in the future),
vestors, because they often operate in
the same or a related industry, and the Private equity (PE) funds seek to • lack of significant risk factors,
prospect of long–term strengthening of maximize company value to achieve in-
the competitive position of the merged vestment gains, once the goals are met. • areas for the professionalization of
companies is the most important goal This is a special type of capital invest- processes in the enterprise, such as:
for them. ment. They rely on the involvement of revenue growth, cost optimization,
investors' funds in companies not listed improvement of operational efficiency
Unlike capital investors, they do not on stock exchanges, or the purchase of and the quality of management.
attach so much importance to the shares of public companies and their
return on investment rate, nor to withdrawal from the stock exchange. In addition to capital, private equity
financial risk. Industry investors usually The subject of the transaction can be funds also offer knowledge, experi-
look for entities with a strong market both new, and developing companies, ence and contacts of their partners
1
Źródło: Puls Biznesu, Private equity: zysk dla spółek inwestorów, 26.03.2018
2
Źródło: Złota Księga Venture Capital 2018, fundacja Startup Poland.
• PolakPotrafi.pl
• Kickstarter.com
• Indiegogo.com
• Wemakeit.com
There are many legal forms of raising The issued shares can be introduced 7. Application and approval of the
capital on capital markets, from the to trading on two markets: prospectus (the Information Mem-
most–known, such as the issue of orandum) by the Polish Financial
shares or bonds, to forms rarely used • the main (regulated) market of the Supervision Authority,
on the Polish market, such as asset Stock Exchange (Giełda Papierów War-
securitization. These are tools that tościowych (GPW), in Poland) consisting 8. Conducting the public offer (pro-
can be used by mature and developed of two markets: primary and parallel, viding the issue price, subscription
enterprises. for shares, allocation of shares,
• Newconnect – an over–the–counter registration of issues in court,
market operated by GPW outside the registration of shares in the National
C.1 regulated market, as an alternative Depository of Securities, admission
Issue of shares trading system. of shares to public trading).
The issue of shares is used by com- 3. Choice of partners (public rela- 3. Preparation of the vision regarding the
panies that need cash for a specific tions agencies, auditors, brokerage company's development (goals of the
purpose. Also, some successful com- houses), issue, strategy, financial plan),
panies issue shares to help strengthen
their image and market position. For 4. Creating a concept regarding the 4. Formal decisions by the authorities
this reason, it is very important to company's development (goals of regarding the issue,
choose the right moment for the issue, the issue, strategic and financial
so as to increase the chance of getting plans), 5. Issue prospectus (The Information
to the desired place on the public Memorandum),
market. The “right moment” is related 5. Formal decisions made by the au-
to the existing and planned financial thorities regarding the issue, e.g the 6. Application and approval of the
situation of the company, but also to manner of conducting the offer, prospectus (the Information Mem-
the market situation and the overall orandum) by the Polish Financial
economic situation. 6. Issue prospectus (the Information Supervision Authority or information
Memorandum), document by an authorized adviser.
There are a number of funds, as • Research projects and More information can be found at:
well as institutions that have funds implementation of innovations www.funduszeeuropejskie.gov.pl
intended for the development of Co–financing for research and devel-
entrepreneurship. When looking for opment (R&D), research infrastructure
a source of financing for a project in an and implementation of innovations. D.2
enterprise, it is worth working with an Norwegian and EEA funds
experienced consultant, who has full • Digitalization
information about the funds available Co–financing for the preparation of Norwegian funds (or the Norwegian
and the requirements that must be an e–service platform, development Financial Mechanism) and EEA (Euro-
met to obtain them. of e–commerce, creation of a digital pean Economic Area) funds are a form
B2B solution as well as digitization of of non–repayable assistance granted
processes in the enterprise. by Norway, Iceland and Liechtenstein
D.1 to new EU members (which is syn-
European funds • Resource saving solutions onymous with joining the European
Co–financing for thermo–moderniza- Economic Area covering the EU and
The European Union budget is created tion of buildings (heating, air condition- Iceland, Liechtenstein and Norway).
by the European Council under the ing, ventilation), energy–saving technol- The purpose of the funds is to reduce
so–called budget perspectives, which ogies, reconstruction of a production social and economic, disparities, as
cover 5–7 years. The current per- line, obtaining energy from renewable well as strengthen bilateral relations
spective covers the years 2014–2020 sources and production of renewable with the three donor countries. The
and is therefore coming to an end. In energy (including creation of wind, solar, current funding period is 2014–2021.
addition to governments of the member geothermal or biomass power plants). Poland is the largest beneficiary among
countries, its largest beneficiaries are Some funding options in this area are the 15 assisted EU members.
entrepreneurs. repayable instruments, not grants.
Initiatives are supported in the
The largest range of support is offered • Access to foreign markets fields of:
to micro, small and medium enterprises. Co–financing for the preparation of a • innovations,
Subsidies for them are provided pri- business model in the field of interna- • research,
marily through the Regional Programs tionalization, preparation of its strategy • education,
of individual provinces, but also in the implementation, product adjustment, • energetic safety,
Intelligent Development (Inteligentny participation in trade fairs and eco- • climate changes,
Rozwój) and the Eastern Poland (Polska nomic missions. • increased cooperation between
Wschodnia) programs. Poland and donor countries in the
• Business development fields of justice and home affairs.
European Funds may also guarantee
The biggest chance for subsidies repayment of a loan for purchase of
have investments implemented in equipment and development of infra- More information can be found at:
the areas of: structure for activities not falling within www.funduszenorweskie.pl
the scope of innovation.
• support for innovative and research • development of modern research More information at:
activities of small and medium–sized infrastructure of the science sector. www.paih.gov.pl/strefa_inwestora/
enterprises (SMEs), Polska_Strefa_Inwestycji
The program is financed from both EU
• regional development, funds, and public and private national
funds. • Research and development (R&D)
• increase in exports, relief – in exchange for the costs
More information can be found at: incurred, the entrepreneur receives
• development of human resources and www.poir.gov.pl a few percent tax relief, in the form
use of new technologies in business of a lower income tax to pay.
operations.
The Ministry of Entrepreneurship
PARP's activities are financed from and Technology (Ministerstwo Przed-
structural funds, the state budget and siębiorczości i Technologii, MPiT) is an
multiannual programs of the European operator or partner of innovation sup-
Commission. port programs. A list of these programs
can be found at:
More information can be found at:
www.parp.gov.pl www.gov.pl/web/przedsiebiorczosc–
technology/integrated–instrumenty–
support
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All photographs in the publication come The ASTOR Technology Index is the
from the ASTOR archives, except for the
original concept of ASTOR. Its main
photograph from p. 10.
author is Stefan Życzkowski.
#industry40
#winwin
#peoplethatmatter