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    Coffee Barista

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    lyli Star Angelo
    Hsat Ma Ma Ko is seeking opportunities in social media and marketing where she can apply her communication skills. She has experience as a customer service leader for a travel agency, resolving inquiries and training new employees. More recently, she worked in marketing for a cosmetics company, boosting sales through social media campaigns. Currently, she works as a barista at Caribou Coffee, where she prepares and serves beverages and manages inventory. Her goals are to learn more about different coffee types and improve her skills as a barista.

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    Coffee Barista

    Uploaded by

    lyli Star Angelo
    2 views1 page
    Hsat Ma Ma Ko is seeking opportunities in social media and marketing where she can apply her communication skills. She has experience as a customer service leader for a travel agency, resolving inquiries and training new employees. More recently, she worked in marketing for a cosmetics company, boosting sales through social media campaigns. Currently, she works as a barista at Caribou Coffee, where she prepares and serves beverages and manages inventory. Her goals are to learn more about different coffee types and improve her skills as a barista.

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    Coffee barista

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    Hsat Ma Ma Ko is seeking opportunities in social media and marketing where she can apply her communication skills. She has experience as a customer service leader for a travel agency, resolving inquiries and training new employees. More recently, she worked in marketing for a cosmetics company, boosting sales through social media campaigns. Currently, she works as a barista at Caribou Coffee, where she prepares and serves beverages and manages inventory. Her goals are to learn more about different coffee types and improve her skills as a barista.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    2 views1 page

    Coffee Barista

    Uploaded by

    lyli Star Angelo
    Hsat Ma Ma Ko is seeking opportunities in social media and marketing where she can apply her communication skills. She has experience as a customer service leader for a travel agency, resolving inquiries and training new employees. More recently, she worked in marketing for a cosmetics company, boosting sales through social media campaigns. Currently, she works as a barista at Caribou Coffee, where she prepares and serves beverages and manages inventory. Her goals are to learn more about different coffee types and improve her skills as a barista.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 1

    Hsat Ma Ma Ko (Lily)

    Coffee Barista

    Personal Summary
    I am a communications professional seeking opportunities in the field of social
    Personal Information media and marketing, where I can apply my skills for continuous improvement I'm
    an experienced as sale staff with a keen eye for trends and a passion for the retail
    Mobile: +971504239917 industry. I put customer satisfaction first, always. As a coffee lover , I’d like to
    E-mail: hsat262001@gmail.com learn more different types of coffee . I always try to make better coffee as barista .
    Religion: Muslim
    Birth Date: 5.6.2001
    Marital Status: Single
    Place-Dubai Work Experience

    (2019-2020) As Customer Service Leader for traveling agency in All Ok Travel & Tour
    Interests -Resolve customer inquiries via phone and emails
    -Trained and mentored new customers employees on customer care services
    -Creating Organizational
    -Achieved 98% customers satisfaction rating to date
    -Traveling & music
    -Working with team and leading
    (2021-2022) As Marketing staff for cosmetic products in Dubai
    -Hosting personal development
    -Boosted sales by use of Social Media campaigns
    -Maintained excellent customer relationships
    -Developing marketing campaigns to promote products
    Education
    (2023) As a Barista in Caribou Coffee in Dubai
    -Graduated in English major at -Prepared and served hot or cold beverages, including teas and espresso-based
    University of foreign languages in drinks by using an espresso machine, French press, drip coffee, pour-over, Moka
    Mandalay pot, single brew, as well as cold brew coffee preparation methods
    -Studied LCCI levels (1,2,3) • Managed and maintained store inventory by ordering, receiving,
    -Certified in Advanced Business and stocking supplies as well as retail products
    Calculations (UK) • Took customer orders and conveyed them to other employees
    -Certified in Business Management for preparation
    & Administration

    Skills Major Achievements


    Employee of the year (2020)
    Analytical thinking, planning First place in sales performance (2021)
    Strong communication
    Tolerant and flexible
    Organization & prioritization
    Problem solving
    Team leadership
    Social media marketing
    New product development

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