Harshal Dasarwar

Pune, Maharashtra, India

dasarwarharshal833@gmail.com

linkedin.com/in/harshal-dasarwar-90134023a

Summary
I am a highly detail-oriented person with a passion for data science and problem-solving. With a strong
background in BCA and pursuing MCA in Data Science, I possess excellent communication and interpersonal
skills. I am committed to contributing to the success of organizations by accepting challenging work and creating
sustainable high work tempo. My technical expertise includes machine learning, Python programming, big data
analysis, data mining, SQL, MySQL, Hadoop, and Microsoft Power BI. Additionally, I have a solid understanding of
social media management and digital marketing, including Facebook Ads, YouTube Ads, and SEO.

Experience
Data Analyst & Head of customer Relations
DOWNLOADS FLY
Oct 2020 - Aug 2022 (1 year 11 months)
- Conducted thorough data analysis utilizing Excel to extract valuable insights and trends, contributing
to data-driven decision-making processes.
- Monitored user activities and maintained their data, ensuring accuracy and completeness for effective
analysis.
- Regularly performed comprehensive analyses to identify profitable users for the site, as well as those
who were not generating profit.
- Generated detailed reports outlining the financial performance of individual users, providing actionable
insights to company leadership.
- Collaborated closely with the management team, presenting findings and recommendations on user
profitability and loss.
- Initiated the suspension of email marketing campaigns for non-profitable users, optimizing resource
allocation and improving ROI.
- Spearheaded efforts to attract new users from social media platforms, strategically devising and
executing campaigns to enhance user acquisition.

Lead Customer Relations Team | Downloads Fly

- Oversaw customer inquiries, feedback, and concerns, ensuring exceptional service delivery.
- Developed and implemented customer engagement strategies, leading to increased customer
satisfaction and loyalty.
- Collaborated with the marketing department to align customer feedback with product and service
enhancements.
- Analyzed customer feedback data to identify trends and recommend improvements to products and
services.
- Conducted training sessions for team members to enhance communication and conflict resolution
skills.

Education
MIT ADT University
Harshal Dasarwar - page 1
 Master of Computer Applications - MCA, Computer Programming
Aug 2022 - Aug 2024

Sardar Patel Mahavidyalaya, Chandrapur

Bachelor of computer applications, Business, Management, Marketing, and Related
Support Services
2019 - 2022

Licenses & Certifications

Python Quick Start - LinkedIn
Issued Jun 2023 - Expires Jul 2023
8f7ad29a8a74cacec88843294f0713a40e09843d0926f293457c4c8cf00a372b

The ultimate Hands on Hadoop - Udemy

Issued Jan 2023 - Expires Jul 2023
3d3f984f-6a1d-476b-81ea-42fd5da081e6

Complete Ethical Hacking & Cyber Security - Udemy

Issued Jan 2023 - Expires Jun 2023
UC-b3f2d1f9-0722-4cb7-bec3-960b3c725c3e

Mastering Data Structures & Algorithms DSA - Udemy

Issued Mar 2023 - Expires May 2023
45b5f99f-888a-47b3-bcb3-5cb1854a9792

Introduction to Programming Using HTML and CSS - Udemy

Issued Feb 2023 - Expires Mar 2023
a00fa5db-6040-4c70-8302-057968601530

Microsoft Power Bi Using Bussinese Intelligence - Skill Nation

Technology Consulting Virtual Experience Program - Accenture

Issued Mar 2023 - Expires Jun 2023
AMZXXaKrixhEK2T72

Python Certification - CodeChef

138ccb1

Skills
Microsoft Power BI • Machine Learning • Cascading Style Sheets (CSS) • HTML • SQL • Java •
Python (Programming Language) • Emerging Technologies • Business Process • Sales and Marketing

Harshal Dasarwar - page 2