Professional Documents
Culture Documents
EPIC Roadmap
EPIC Roadmap
EPIC Roadmap
1
3
I Insight
Conversation
Plan and orchestrate
the flow of an
E
Articulate your ideas
effective two-way
in a clear and
compelling way conversation 6
Empathy
Purpose
Define the purpose
to include their needs
and yours
5
C
P
Put yourself in the
other person’s shoes
to understand their
perspective 2
1 2 3 4 5 6 7
Over here, Heads, Hearts, Pyramid Storylining Open, Narrow, Three Elements Crafting a
Over there Hands Principle Close of Style Message