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Comparative Health Information

Management 4th Edition Peden


Solutions Manual
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CHAPTER 7

Mental Health: Long-Term and Acute Services

ANSWERS TO KNOWLEDGE-BASED QUESTIONS

1. Explain the difference between serious emotional disturbance and serious mental

illness.

Answer:

Serious emotional disturbance is a condition in which a young person (from birth to

age 18) has a diagnosable mental, behavioral, or emotional disorder resulting in

functional impairment that substantially interferes with or limits the child’s role or

functioning in family, school, or community activities. Serious mental illness (SMI) is

a condition in which a person has a diagnosable mental, behavioral, or emotional

disorder resulting in functional impairment that substantially interferes with or limits

one or more major life activities. The term SMI is usually applied to adults with an

illness that results from a chemical imbalance in the brain.

2. Name the three most prevalent types of serious mental illness.

Answer:

The most prevalent types of mental illness are schizophrenia, bipolar disorder (manic

depression), and clinical depression.

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3. What are two categories of dual diagnosis?

Answer:

Two categories of dual diagnosis are mental illness with mental

retardation/intellectual disability and mental illness with chemical addiction.

4. Give a term by which persons with mental illness who are living in the community

prefer to be called.

Answer:

Most persons with mental illness living in the community prefer to be termed mental

health consumers. (Note: The term “patient” is still appropriate for persons admitted

to an inpatient psychiatric hospital.)

5. Define “outpatient commitment.”

Answer:

Outpatient commitment is the judicial diversion, from inpatient to outpatient care, of

a person who has been certified as in need of psychiatric care, with stipulations

regarding behaviors such as taking medications, remaining sober, and maintaining

residence in a designated place. Failure to abide by the stipulations generally results

in involuntary commitment to an inpatient facility.

6. What are the main components of the mental health consumer case record?

Answer:

The main components of a mental health consumer’s case record are assessment,

treatment plan, progress notes, and discharge summary.

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7. What is the basis for payment in the inpatient psychiatric facility prospective payment

system (IPF PPS)?

Answer:

Under the IPF PPS, inpatient psychiatric facilities (IPFs) receive per diem payments

that are adjusted up or down by four patient-level factors:

• The patient’s age (increasingly higher rates for patients age 45 and older through

age 80 and above)

• Variable per diem adjustments (higher per diem payments for the first days of the

patient’s stay, gradually decreasing through the 22nd day of hospitalization, with

no further decrease beyond that point)

• The Medicare severity diagnosis related group (MS-DRG) for the stay

• Certain co-morbidities. (Only one co-morbidity adjustment is made for each co-

morbidity category, but adjustments for more than one co-morbidity category are

possible.)

8. What is the relationship between the treatment plan and progress notes, and why is it

important?

Answer:

Progress notes document progress toward goals specified in the treatment plan.

Accreditation surveyors often check to see that every goal in a treatment plan has

corresponding progress notes. Progress notes also indicate that the treatment plan has

been reviewed and updated as necessary.

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9. How did the “duty to warn” originate, and how does it affect confidentiality of mental

health information?

Answer:

The “duty to warn” originated with a 1976 court decision (Tarasoff v. Regents of the

University of California), which held that a therapist has an obligation to warn

persons against whom their clients make threatening statements, regardless of the fact

that such threats are made within a privileged context. Since this court decision, there

has been a trend to legislate “duty to warn” clauses into the states’ laws regarding

confidentiality.

10. What are the URS tables?

Answer:

The Uniform Reporting System (URS) tables are a set of tables by which each State

Mental Health Authority (SMHA) reports aggregate data to SAMHSA.

11. Provide examples of the national outcome measures (NOMs) for which client-level

data are reported.

Answer:

Employment/school attendance; stability in housing; criminal justice involvement;

readmission to state hospital; access/capacity: number of persons served with

demographic characteristics

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ANSWERS TO CRITICAL THINKING QUESTIONS

1. Discuss how the mental health consumer empowerment movement may have affected

development of mental health data collection systems.

Answer:

Student answers may vary. Key points that the students may recognize are that the

consumer empowerment movement has led to consumer involvement in a number of

aspects of mental health planning and programming. Emphasis is placed on consumer

satisfaction; therefore, data collection includes outcome measures that are geared

toward determining consumer satisfaction with services. For example, “client-

centered” outcomes are included in the data that are collected and reported by the

states.

In considering data collected for the individual consumer’s record, there is

emphasis on documentation indicating consumer involvement in the treatment

planning process.

2. Discuss some of the areas in mental health services into which health information

managers may expand their roles.

Answer:

Increased use of electronic information systems within the community mental health

centers suggests that there will be a growing need for individuals with expertise in

computer applications and development of management information systems. The

complexity of billing sources within the mental health centers further suggests that a

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specialization within health information management can be developed. Another area

is in the entrepreneurial sector, such as acting as consultant for the development of

management information systems designed to meet individual program needs and in

developing and marketing software for these purposes. Health information managers

with experience in the mental health field may move into higher administrative

positions, particularly if they obtain an appropriate graduate degree.

CASE STUDY

You are the director of health information services for a community mental health center

that is planning to expand its use of electronic information systems. You have been asked

to serve on the steering committee that will be guiding this initiative.

SUGGESTED RESPONSES TO THE CASE STUDY

1. What types of electronic systems might the committee investigate?

Answer:

Student answers may vary. From study of previous chapters, students may realize that

electronic information systems for patient registration and appointment scheduling

can be very beneficial. Coding and billing software, including edit checks to assist

with the submission of “clean claims,” is also helpful.

Students may focus on what would be needed in an electronic health record

(EHR) for a behavioral health facility. The EHR would need to accommodate the

special documentation requirements of a community mental health center, including

assessments, treatment plans, and progress notes. A case management module would

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also be needed. Medication management and e-prescribing can be beneficial because

of the importance of medication in treatment of individuals with mental illness.

Appropriate reporting capabilities, including the ability to develop ad hoc reports

would be helpful in collecting aggregate data for the State Mental Health Authority

for the Uniform Reporting System tables.

Also, as de-identified client-level data begins to be required for reporting, a

system capable of producing such data would be needed. Obviously, any system

selected would need to meet appropriate standards for privacy and security of

protected health information. Because psychotherapy notes receive special protection

under HIPAA, the ability to provide enhanced security for these notes is very

important.

2. What special considerations might there be for a community mental health center

embarking on this project?

Answer:

Although behavioral health facilities were not included in the initial EHR incentive

program, students may choose to include “meaningful use” criteria in their list of

requirements for an electronic health record. Because the meaningful use criteria will

be changing by stages, the instructor may want to check the website of the Office of

the National Coordinator for Health Information Technology at healthit.hhs.gov for

the most current information on meaningful use.

Students may expand their list of ideas beyond those presented here by listing

other types of electronic information systems or modules along with an appropriate

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rationale for inclusion of each.

Highlights from AHIMA Curricular Competencies

I. Domain: Data Content, Structure, & Standards (Information Governance)

Chapter 7 discusses various accreditation programs for behavioral health services

along with regulatory requirements for psychiatric hospitals. Documentation

requirements specific to mental health services are explained. The chapter also

covers the prospective payment system for inpatient psychiatric hospitals, along

with an introduction to the Diagnostic and Statistical Manual of Mental Disorders

(DSM). Other classification systems included in this chapter are ICD and

CPT/HCPCS. This chapter discusses the various means of delivery of mental

health services and how the service model has changed over time from a previous

emphasis on institutional services to the current community-based model. The

chapter also outlines the roles of various providers and disciplines in planning and

rendering treatment to consumers of mental health services.

II. Domain: Information Protection: Access, Disclosure, Archival, Privacy, &

Security

The chapter provides information on legal and regulatory requirements related to

mental health. Privacy and confidentiality in mental health care is emphasized,

including the impact of Tarasoff v. Regents of the University of California, on

patient privacy by creating a “duty to warn.” HIPAA in mental health settings is

discussed.

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III. Domain: Informatics, Analytics, and Data Use

Chapter 7 describes various outcomes measures used in the mental health field,

including a discussion of the CMHS Mental Health Block Grant National

Outcome Measures (NOMS). The chapter also points out the emphasis on

consumer satisfaction as a component in evaluating the quality of Mental Health

Services. Aggregate benchmarking data is available at the state level through the

Uniform Reporting System (URS). The chapter describes quality management,

utilization management, and risk management issues in mental health. Chapter 7

discusses information technology innovations such as telepsychiatry and tele-

mental health. The increasing adoption of electronic health record (EHR) systems

and specific features that are useful in mental health, such as electronic

monitoring of progress notes and their correlation to the treatment plan, are also

noted. The case study for the chapter focuses on features of electronic information

systems that would be helpful to a community mental health center. HIE in mental

health is discussed.

IV. Domain: Revenue Management

Chapter 7 provides an explanation of various funding sources for mental health

services, including the inpatient psychiatric facility prospective payment system.

Understanding how mental health services are funded provides a foundation for

understanding the revenue cycle in a mental health organization, whether

outpatient or inpatient.

V. Domain: Compliance

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Continuous quality improvement process is described. Performance improvement

in TJC accreditation is discussed. The mental health setting must comply with

regulations at the state and federal level.

VI. Leadership

The role of a HIM professional in a mental health setting is provided in the “Role

of the HIM Professional” section of the chapter.

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