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Nama : Aimar Dimyati

NIM : CB231110012
BUSINESS INTERNATIONAL
ENGLISH FOR BUSINESS 5

1. What skills do effective salespeople have ?


Answer :
- Active listening (to understand the client’s needs and the company’s directives)
- Confident ( to approach their work positively and proatively)
- Enthusiasm ( to inspire trust and interest in their product or service )
- Communication
- Adaptibility ( to change salesperson plans to fit different situations )

2. What are some effective methods of selling products or services


Answer :
- Segementing The Market
You need to classify your market, whether your business targets the upper middle
class or lower middle class.
- Knowing Your Customers
As a good salesperson you must be able to read your customer profile so that you can
provide the best service for them
- Make Attractive Promotion
Provide attractive promotions such as discounts, cashback or bonuses. The way
customers will be more interested in trying and even buying your product.

3. TRUE/FALSE
a. Salesperson should develop new pitches for each customer (TRUE)
b. Salesperson should avoid customers who display resistance (FALSE)
c. The manual recommends asking customers for contact (TRUE)
4. VOCABULARY
a. INFLUENCE
b. SALES
c. RESISTANCE
d. EFFECTIVE
e. CLOSE
f. CONTACT

5. VOCABULARY
a. GENERATE
b. CAPATILIZE ON
c. PITCH
d. APPOINTMENT

6. LISTENING
a. What are the speakers mainly discussing?
D. When to try to close a deal
b. What advice does the man offer
C. set a timeline for decisions

7. LISTENING
a. Can I ask for your advice
b. What’s up
c. Generating sales
d. Close many deals
e. The same problem
f. More often

8. VOCABULARY
a. Excuse me, can I ask for your advice about something?
b. Sure. what?
a. I cant seem to develop effective pitches
b. What is your problem?
a. I’m having trouble generating sales
b. I used to have the same problem
a. How did you figure out how to develop effective pitches?
b. I learned to develop my pitches based around the customer’s needs and lifestyle.

9. VOCABULARY
- Generating
- Purchasing
- Pitches
- Customer
- Lifestyle

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