Professional Documents
Culture Documents
SITHKOP015 Assessment 1 Knowledge
SITHKOP015 Assessment 1 Knowledge
SITHKOP015 Assessment 1 Knowledge
LEARNER ASSESSMENT
a
PACK
Learner Assessment Pack
Disclaimer
Precision RTO Resources has made a great effort to ensure that this
material is free from error or omissions. However, you should
conduct your own enquiries and seek professional advice before
relying on any fact, statement or matter contained in this
document. Precision RTO Resources is not responsible for any
injury, loss or damage as a result of resource included or omitted
from this material. Information in this course material is current at
the time of publication.
24 November
Version 1 produced following assessment validation. 1.0
2022
Table of Contents
Assessment Delivery .......................................................................................................................... 5
Candidate Information ...................................................................................................................... 6
Steps for Candidates.......................................................................................................................... 8
Reasonable Adjustment..................................................................................................................... 9
Resources Required for Assessment ................................................................................................ 10
Accessing Intranet Pages ................................................................................................................. 11
Assessment Agreement ................................................................................................................... 12
Contextualisation of Assessments by RTOs ...................................................................................... 15
Knowledge Assessment .............................................................................................................. 16
Assessment Workbook Checklist ................................................................................................ 34
Record of Assessment ................................................................................................................. 34
Candidate Information
This Learner Assessment Pack is designed for you to complete the assessment for SITHKOP015 -
Design and cost menus (Release 1). It may refer to your own workplace/organisation, or to a
simulated business provided by your assessor.
The assessment tasks include Knowledge Assessment where you need to demonstrate your
knowledge and understanding of the unit, and the Practical Assessment, where you need to
demonstrate your skills required in the unit. It is recommended that you complete the Practical
Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you
can complete the assessment in a simulated environment where resources and conditions similar to
a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with the
assessment.
Before you commence your assessment, ensure that you have a good knowledge of the subject, have
thoroughly read your Learner Resource, and clearly understand the assessment requirements and the
expectations of the industry to which the assessment is related.
Assessments are designed to be completed using your industry/organisation, but your Registered
Training Organisation (RTO) may assist you by contextualising the unit to be completed in a simulated
workplace environment.
You will be required to demonstrate knowledge and skills which must be observed directly by your
assessor. Where the observation task may be difficult for the assessor to directly observed, a video
recording of the practical observation task must be submitted as supplementary evidence. Verification
from at least one third-party signatory, and preferably two or more witnesses is required to confirm
your demonstration of these practical knowledge and skills. These witnesses would usually be your
current or recent supervisors, or your assessor.
The practical assessment tasks may be completed using your own workplace, a simulated
environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to
your industry/organisation, you may be asked by your assessor to provide additional information
based on your industry/organisation.
Instructions are given for each task. If you have questions, or unclear how to proceed, consult with
your assessor.
Records of all aspects of the assessment must be kept in your Learner Assessment Pack
The record of assessment is a legal document and must be signed, dated, and a copy stored as
required by your Registered Training Organisation (RTO).
Reasonable Adjustment
Adapted Reasonable Adjustment in teaching, learning and assessment for candidates with a disability
- November 2010 - Prepared by - Queensland VET Development Centre
Reasonable adjustment in VET is the term applied to modifying the learning environment or making
changes to the training delivered to assist a candidate with a disability. A reasonable adjustment can
be as simple as changing classrooms to be closer to amenities or installing a particular type of software
on a computer for a person with vision impairment.
Why make a reasonable adjustment?
We make reasonable adjustments in VET to make sure that candidates with a disability have:
The same learning opportunities as candidates without a disability, and
The same opportunity to perform and complete assessments as those without a disability.
Reasonable adjustment applied to participation in teaching, learning and assessment activities can
include:
Customising resources and assessment activities within the training package or accredited
course
Modifying the presentation medium
Candidate support
Use of assistive/adaptive technologies
Making information accessible both before enrolment and during the course
Monitoring the adjustments to ensure candidates needs continue to be met
Assistive/Adaptive Technologies
Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to
assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium - W3C). It
includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for
grasping, visual alert systems, digital note-takers.
IMPORTANT:
Reasonable adjustment made for collecting candidate assessment evidence must not impact on the
standard expected by the workplace, as expressed by the relevant unit(s) of competency. For
example, if the assessment were gathering evidence of the candidate’s competency in writing,
allowing the candidate to complete the assessment verbally would not be a valid assessment
method. The method of assessment used by any reasonable adjustment must still meet the
competency requirements.
Service style
Cuisine
Past sales performance
Dish pricing
o Organisational policies and procedures for the following
Planning recipe
Developing menu
o Organisational template for standard recipe in spreadsheet format
o Organisational recipe
o Purchase specifications
o Commodity price list
o Purchase specifications
o Costs of food supply for food service businesses
o Customer Profile documents
o Workplace templates, including or similar to the following templates for Workplace
Assessment Task 1:
Customer profile
Menu Draft
Assessment Agreement
Instructions:
Complete this section in the Learner Assessment Pack for each candidate.
1. Discuss each section of the Assessment Agreement with the candidate to identify the
Delivery Method and Assessment Pathway to be undertaken, and to ensure that the
Assessment Conditions and Resources Required are present in the assessment
environment.
2. Tick each section as applicable to the candidate’s situation.
3. Have the candidate and you sign the confirmation at the end of this agreement.
Delivery Method
Classroom ☐
Small Group ☐
One-on-One ☐
Online ☐
Assessment Conditions
Skills must be demonstrated in a business where menus are designed or costed. This can be:
An industry workplace; or ☐
Commercial information:
Production information:
Purchase specifications ☐
Recipes ☐
Spreadsheet and word processing programs for menu costing and writing ☐
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for
assessors and:
And
Have worked in industry for at least three years where they have applied the
☐
skills and knowledge of this unit of competency.
I confirm that the activities and assessment completed for this unit are my own work, and comply
with all relevant copyright and plagiarism rules.
I understand that if there is any doubt in the authenticity of any piece of my assessment submission,
I can be orally examined, and the signatory of evidence records may be contacted.
Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.
Knowledge Assessment
Question 1
Read the scenarios about food preferences relating to classical and contemporary dining trends.
Answer the questions that follow.
Scenario 1
Mario is the head chef in a local Italian restaurant.
A recent internet trend encourages tourists to visit Italian restaurants to search for the creamiest
spaghetti dish they can find. Additionally, tourists would rate how fancy the dish is served. Having
heard of the trend, Mario added full cream milk and butter to their spaghetti sauce recipe to make
it as creamy as possible. The waiter then serves the spaghetti dish in a fine china plate covered by
cloche food cover to add more flair to how the dish is being served normally.
b. Identify the adjustments made by Mario to meet the quality of the dish expected by
tourists.
Mario added full cream milk and butter to their spaghetti sauce recipe to make it as creamy
as possible.
c. In your own words, briefly explain how the dish is served to tourists differently.
Your response must be in 20 words or more.
There tourists are looking for creamiest spaghetti, because it’s a recent internet trend
encourages tourists to visit Italian restaurants. The chef added more full cream milk and
butter to their spaghetti sauce recipe to make it as creamy as possible and serves with
beautiful fine china plate covered by cloche food cover to add more flair.
Scenario 2
Cedric is the manager of a catering company that serves events and gatherings.
The company had been tasked to serve guests for a wedding. The wedding is sponsoring a rustic
theme, thus, food to be served must also have a nature vibe. Knowing this, Cedric offered mostly
vegetable-based dishes. He then added plant-based variants of some meat-based dishes. One plant-
based variant that he added is cordon bleu, which uses vegetable stuffings instead of ham. To
complete the table setup, the company presented the food in a buffet style to encourage the guests
to walk around and feel the rustic vibe of the venue and its decorations.
i. Lacto-Vegetarian
ii. Vegan
b. Identify the reason why Cedric decided to go with the specified food servings.
Cedric is the manager of a catering company, he have to think about theme of the wedding,
and respect the decision of the majority of customers.
c. Identify the revision made to the quality of Cordon Bleu to fit the theme of the wedding.
He then added plant-based variants of some meat-based dishes. One plant-based variant
that he added is cordon bleu, which uses vegetable stuffings instead of ham. To complete
the table setup, the company presented the food in a buffet style.
We have been creating foods and researching the theme of the wedding in order to achieve
the greatest satisfaction for our customers. Please enjoy.
Question 2
a. Hospitality Organisation
Reference :
https://www.hospitalitysuperstore.com.au/consumables-
packaging.html
2. Food and i. Single serve smashed avocado -
ingredients
Reference : https://www.austchilli.com.au/food-service
ii. Ingredients -
b. Catering Organisation
Reference :
https://www.webstaurantstore.com/restaurant-
tabletop-supplies.html
2. Food and i. Recipe for change -
ingredients
Financial Operation
Examples of Item How Each Item Incurs Cost
Costs
Question 3
In 30 words or more, briefly explain how each method for calculating portion yield listed below is
calculated.
iii. Standard yield Yield refers to how much usable product is available. When cooking,
tests yield refers to how much of a food product can be made from the
originally purchased material. Most food has unusable materials such
as peels, seeds, bones, excess water, and gristle. But typically, food is
purchased with some of this unusable portion as well. Some processing
methods can also change the final weight from the starting weight,
such as cooking tomato sauce down into tomato paste, and water is
boiled off, decreasing the weight.
Reference : https://psu.pb.unizin.org/hmd329/chapter/ch7/
https://study.com/learn/lesson/yield-test-overview-formula-how-to-
calculate-yield.html
Question 4
In your own words, briefly explain how dishes are presented in each menu type listed below.
Your responses must be in 30 words or more.
i. Á la carte A choice of individually priced dishes for each course. You could choose
as much or as little as you wanted from an à la carte menu. à la carte is
also an adverb.
ii. Buffet Food is served on tables placed along a line and guests are expected to
serve themselves and take their filled plates to a dining table to eat. In
this table service, beverage is usually provided by servers at tableside. A
very elegant buffet would have servers carry guests’ plates to their
tables for them.
iv. Table d’hôte A menu that offers a multi-course meal—with multiple options for
each course—at a fixed total price.
Question 5
i. Bistro It is a small type of F&B service outlet, a restaurant that serves simple,
moderately priced meals and wine. The menu consists of dishes that are
simple and easily prepared in bulk. Braised meat is a typical dish that is
provided in a bistro. It serves coffee as well.
ii. Coffee shop It is a Food and beverage outlet that mainly serves snacks and beverages
24 hours a day, however, it may serve all the three meals. Most star
hotels have coffee shops to cater to the need of customers at any time
of the day.
iii. Fast food
This is also a type of food and beverage service outlet. The fast-food
restaurant
concept was first introduced in the USA and has now become popular
around the world. It is characterized by the speed of service and the
affordable price of the menu items.
Question 6
i. Butlered Service Foods are presented on trays, from the left of the guest, by servers with
utensils available for seated guests to serve themselves. This is also used
for butler passed hors-d'oeuvres at receptions.
ii. Cart French The food during this service is prepared tableside. Hot foods are cooked
Service on a rechaud (hot plate) that is on a gueridon (small table). Cold foods,
such as Caesar Salad, are assembled on just the gueridon. Servers plate
the finished foods onto individual plates and serve them to guests from
the right. (This is the only style of service where food is served from the
right). Some foods, such as desserts, may already be prepared. They are
displayed on a cart, the cart is rolled to tableside and guests are served
after making their selections. This style would only be used for small VIP
groups.
iii. Russian (Silver) Foods are cooked tableside, just like cart French service, but instead,
Service servers put the foods on platters and then pass the platters at
tableside. Guests help themselves to the foods and assemble their own
plates. Service is from the left.
Question 7
Scenario 1
Matilda is the head chef of a restaurant that provide different dishes based on the current season.
During the summertime, the restaurant serves fruit shakes since the customers look for beverages
that help them cope with the heat. Additionally, the restaurant offers tropical salad that use fruits
prevalently available during summer.
During winter, tropical salads were taken out of the menu. Fruit shakes were retained but was
priced higher to accommodate the increase of costs of the fruits as they tend to be scarcer during
winter. She then adds horse meat-based dishes. Customers go to the restaurant for dishes that use
horse meat, which provides a warming effect to the body when ingested.
i. fruit shakes
b. In your own words, briefly explain why the restaurant chose to offer the summer dishes
during summer season.
Your responses must be in 20 words or more.
c. In your own words, briefly explain why the restaurant chose to increase the price of fruit
shakes during winter.
Your response must be in 20 words or more.
Because the cost of fruit is higher in the winter than it is in the summer, the expense of this
menu should be minimal.
d. In your own words, briefly explain how the menu changes when the season changes from
summer to winter.
Your response must be in 20 words or more.
The reason we have to modify the menu from summer to winter is because the human
body need something to keep warm in the cold.
Scenario 2
Jackson owns a small bar in the middle of a rural town.
Since the town is far from the city, Jackson offers drinks home brewed from crops harvested around
the area. The bar also serves a few dishes that make use of crops available in the area.
During hot days, the bar offers drinks and dishes that make use of the following crops:
Cucumbers
Tomatoes
Berries
Food items offered in this season include:
Cucumber ale
Red wine
Spaghetti dish
In the colder time of the year, the menu changes and offers drinks and dishes that make use of the
following crops instead:
Kale
Spinach
Potato
Food items offered in this season include:
Irish red ale made from potatoes
Sauteed spinach
Garlic kale
b. Identify at least two crops used during colder time of the year.
i. Kale
ii. Spinach
c. Identify the reason why the bar’s menu changes from time to time.
When cocktails are an integral part of a brand and the guest experience, how an operator
approaches menu changes is of the utmost importance.
Some bars change their menus with the seasons, some make changes just once or twice a
year. Others can go years without making significant changes, occasionally adding a limited
specialty drink.
Question 8
Complete the table below regarding culinary terms for different types of cuisine:
a. Identify at least two examples of culinary terms used in each type of cuisine listed below.
b. Define each culinary term identified.
Question 9
In your own words, briefly explain how each method of collecting feedback on menu performances
are performed.
Your responses must be in 30 words or more.
Methods of Collecting
How Feedback on Menu Performances is Collected
Feedback
a. Qualitative
i. Social media You can use Google Analytics, Facebook Insights, or Yelp Dashboard to
see how many people visit your website, follow your page, or rate your
business. You can also use surveys, polls, or feedback forms to collect
more data and insights from your customers.
ii. Customer Another way to measure your menu's performance and customer
surveys feedback is to conduct customer surveys. You can use online platforms,
paper forms, or mobile apps to ask your customers about their
satisfaction, preferences, and suggestions.
iii. Customer There are several methods for collecting customer feedback, such as
discussions surveying customers through email or web-based feedback forms,
analyzing web analytics data to collect points of interaction within the
user experience that range from successful to problematic, conducting
focus groups or interviews.
iv. Staff discussions Employee feedback gives team members an avenue to express their
feelings and opinions on your company’s management team and
organizational processes. But it can be hard to collect honest feedback
from your team. Use these strategies to do so effectively.
v. Staff meetings Collecting meeting feedback can be a challenge, but it's important to
do if you want to improve your meetings. Here are a few tips for
collecting feedback that's both useful.
b. Quantitative
i. Sales data One of the simplest and most effective ways to monitor your menu's
performance is to analyze your sales data. You can use a point-of-sale
(POS) system, a spreadsheet, or a software program to track how many
orders, revenue, and profit each menu item generates. You can also
compare different time periods, locations, and seasons to identify
SITHKOP015 - Design and cost menus (Release 1)
Learner Assessment Pack Produced 24 November 2022
© Precision RTO Resources
31
Learner Assessment Pack
trends and patterns. By analyzing your sales data, you can see which
items are popular, profitable, and consistent, and which ones are not.
Question 10
Menu Performance
How Sales Mix is Analysed How Performance is Analysed
Analytics
ii. Sales data Budgeted sales mix percentage: Sales performance can be
the number of budgeted units analyzed in a number of ways, but
sold of a product divided by the some common methods
budgeted total units sold of all include looking at sales figures
products. Profit margin per unit over time, comparing sales figures
(in dollars, not percentages). to targets or quotas, and analyzing
the mix of products or services
sold.
Record of Assessment
Instructions:
This section is to be completed by your assessor.
Assessment Details
Course Code
RTO AIC
Needs more
Assessment Activity Satisfactory
evidence
Knowledge Assessment
Needs more
Context Details Satisfactory
evidence
☐ ☐
☐ ☐
☐ ☐
☐ ☐
☐ ☐
☐ ☐
Supervisor/Observer
Supervisor/Observer Role in the Date of verifies the
Contact Details
Name Assessment Contact candidate’s
submissions
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No
☐ Yes ☐ No
Assessor’s Comments
Remarks/feedback
Comments and further action required are noted in the Learner Assessment
☐ ☐
Pack
Competent
The Candidate is PATTANAN TAPANGPINIJKAN
☐ Not Yet Competent
I further confirm that I have verified the candidate’s submissions by contacting the candidate’s
supervisor and/or observer whose names appear in the Supervisor/Observer Verification Log
above.
Candidate’s Comments
The signature confirms that I have submitted all my own work, and agree with the assessment
decision and feedback.
End of Document