Competency - Based Learning

Materials

Sector : Electronics

Qualification Title: Computer System Servicing NC II

Unit of Competency: Maintain and Repair Computer Systems and

Networks

Module Title: Maintaining and Repairing Computer Systems

and Networks

Technical Education & Skills Development Authority

NATIONAL TVET TRAINERS ACADEMY
 Plan
Training
Session

Date Developed: Document No.

July 2010 Issued by:
Trainers
Date Revised:
Methodology Level I February 12, 2012 Page i of vii
Developed by: NTTA
Templates
Mateo A. Alin Jr. Revision # 01
Sample Data Gathering Instrument for Trainee’s
Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that
need your response.
Characteristics of learners

Language, Average grade in: Average grade in:

literacy and English Math
numeracy (LL&N)
a. 95 and above a. 95 and above
b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
a. 75 to 79 e. 75 to 79

Cultural and Ethnicity/culture:

language a. Tagalog
background
b. Bisaya
c. Ilongo
d. Waray
e. Muslim
f. Chabakano
g. Others( please specify)_____________

Education & Highest Educational Attainment:

general a. High School Level
knowledge
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 2 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Characteristics of learners
Age Your age: 24
Physical ability 1. Disabilities(if any)_____________________
2. Existing Health Conditions (Existing illness
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify) ___________________

Previous TM Certificates
experience with a. TQ certified
the topic b. TM graduate
c. TM trainer
d. TM lead trainer
Number of years as a competency trainer
______

Previous List down trainings related to TM

learning Junior Trainer in Computer System Servicing
experience NC II
National Certificates acquired and NC level
Training Level
completed Computer System Servicing NC II

Special courses Other courses related to TM

a. Units in education
b. Master’s degree units in education
c. Others(please specify)
_________________________

Learning styles a. Visual - The visual learner takes mental

pictures of information given, so in order
for this kind of learner to retain
information, oral or written, presentations
of new information must contain diagrams
and drawings, preferably in color. The
visual learner can't concentrate with a lot
of activity around him and will focus better
and learn faster in a quiet study
environment.

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 3 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Characteristics of learners

b. Kinesthetic - described as the students in

the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students
with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text.
Having to read long texts is pointless and
will not be retained by the auditory learner
unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities
where they can watch, listen and then
review what has happened.
f. Theorist - Learns most when ideas are
linked to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify)
___________________________

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 4 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Date Developed: Document No. NTTA-TM1-01
Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 5 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Summary of the Learner’s Characteristics

Background

Related Job
Name of Trainees

Experience
Knowledge

Completed
Literacy &
Numeracy
Language

Language

Situation
Learning
Cultural

Training
Physical
Educ. &

Courses

Current
General

Gender

Special

Special
Ability

Level

Style
and

Age

Date Developed: Document No. NTTA-TM1-01

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 6 of 250
Templates Developed by: NTTA
Redilyn C. Agub
Revision # 01
FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
BASIC COMPETENCIES
CAN I…? YE NO
S
1.
1.1.
1.2.
2.
2.1
COMMON COMPETENCIES YE NO
S
CAN I…?
1.
1.1
1.2
2.
2.1
2.2
CORE COMPETENCIES YE NO
S
CAN I…?
1.
1.1
1.2
2.
2.1

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 7 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
BASIC COMPETENCIES

Note: In making the Self-Check for your Qualification, all required competencies
should be specified. It is therefore required of a Trainer to be well- versed
of the CBC or TR of the program qualification he is teaching.

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 8 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
Evidences/Proof of Current Competencies(Sample)

Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation

Current
Proof/Evidence Means of validating
competencies

Install and  Certificate of  Interview

configure Employment  Third party reports
computer systems  Diploma  Authenticated
 Training Certificate - Diploma/Training

Set-up Computer  Certificate of  Interview

Networks Employment  Third party reports
 Diploma  Authenticated
 Training Certificate Diploma/Training

Set-up Computer  Certificate of  Interview

Servers Employment  Third party reports
 Diploma  Authenticated
 Training Certificate - Diploma/Training

Maintain and  Certificate of  Interview

Repair Computer Employment  Third party reports
Systems and
 Diploma  Authenticated
Networks
 Training Certificate - Diploma/Training

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 9 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the

evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)

Required Units of Current Training

Competency/Learning Outcomes based Competen Gaps/Requir
on CBC cies ements
1. Install and configure computer systems
Assemble computer hardware
Install operating system and drivers
for peripherals/ devices
Install the computer application
Conduct testing and documentation
Required Units of Current Training
Competency/Learning Outcomes based Competen Gaps/Requir
on CBC cies ements
2. Set-up computer network
Install network cables
Set network configuration
Set-up user access
Configure network services
Perform testing documentation and
pre-deployment practices
Set router /wi-fi/wireless access
point/repeater configuration
Inspect and test the configured
computer networks
3. Set-up computer server
Set-up user access

Configure network services

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 10 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 Perform testing, documentation and
pre-deployment practices
4. Maintain and repair computer systems and networks
Plan and prepare for maintenance
and repair
Maintain computer systems and
networks

Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of
Competency of the training needs identified.

Form No. 1.4: Training Needs (Sample)

Training Needs Module Title/Module of

Instruction
(Learning Outcomes)
Plan and prepare for maintenance and 1. Maintain and repair
repair computer systems and
networks
Maintain computer systems and
networks
Diagnose faults of computer systems 2. Maintaining and
repairing computer
Rectify/correct defects in computer
systems and networks
systems
Inspect and test the computer systems
and network
3.

4.

5.
Diagnose faults of computer
Date Developed: Document No. NTTA-TM1-01
Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 11 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 systems
Rectify / correct defects in
computer systems
Inspect and test the computer systems
and networks

Date Developed: Document No. NTTA-TM1-01

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 12 of 250
Developed by: NTTA
Templates Redilyn C. Agub
Revision # 01
 In template form, the session plan will look like this.
SESSION PLAN
Sector : Electronics
Qualification Title : Computer System Servicing NC II
Unit of Competency : Maintain and Repair Computer Systems and Networks
Module Title : Maintaining and Repairing Computer Systems and Networks
Learning Outcomes:
Plan and prepare for maintenance and repair
Maintain computer systems and networks
Diagnose faults of computer systems and networks
Rectify/correct defects in computer systems and networks
Inspect and test the computer systems and networks

A. INTRODUCTION
This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks.

B. LEARNING ACTIVITIES
LO 3: diagnose faults of computer systems and networks
Learning Content Methods Presentation Practice Feedback Resources Time
1.Faults or problems Modular self-pace Read information Self-check on Compare CBLM
in computer system Demonstration sheet on diagnosing answer key Internet
and network Group discussion diagnosing faults faults or
or problems in problems in
computer system computer

Date Developed: Document No. NTTA-TM1-01

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 13 of 250
Templates Developed by: NTTA
NTTA
Revision # 01
 and network system and
network
Management of Modular self-pace Read information Self-check on Compare CBLM
contingency Demonstration sheet on implementati answer key Internet
measures of implementation on and
computer system and management management
and network of contingency of
measures contingency
measures
PC troubleshooting Modular self-pace Study Information Task-sheet Rubrics CBLM
and repairing Demonstration sheet on repair Internet
Troubleshooting troubleshooti
and repair the ng and
unusual event repair the
happened unusual
event
happened
LO 4: rectify/correct defects in computer systems and networks
Replacement of Modular self-pace Read information Self-check on Compare CBLM
defective Demonstration sheet on replacement answer key Internet
components replacement or or correction
correction of of defective
defective components
components
Usage of available Modular self-pace Study information Self-check on Compare CBLM
materials or Demonstration sheet on usage of usage of answer key Internet
equipment available materials available
equipment materials
Date Developed: Document No. NTTA-TM1-01
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 14 of 250
Templates Developed by: NTTA
NTTA
Revision # 01
 equipment
C. ASSESSMENT PLAN
 Written Test
 Performance Test
D. TEACHER’S SELF-REFLECTION OF THE SESSION

Date Developed: Document No. NTTA-TM1-01

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 15 of 250
Templates Developed by: NTTA
NTTA
Revision # 01
PARTS OF A COMPETENCY-BASED LEARNING MATERIAL

References/Further Reading

Performance Criteria Checklist

Operation/Task/Job Sheet

Self Check Answer Key

Self Check

Information Sheet

Learning Experiences

Learning Outcome Summary

Module
Module Content
Content

Module
List of Competencies
Content

Module Content

Module Content

Front Page
In our efforts to standardize CBLM,
the above parts are recommended for
use in Competency Based Training
(CBT) in Technical Education and
Skills Development Authority (TESDA)
Technology Institutions. The next
sections will show you the
components and features of each part.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 16 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 Computer System Servicing NC II
COMPETENCY-BASED LEARNING MATERIALS

List of Competencies

No. Unit of Competency Module Title Code

Installing and
Install and configure ELC724331
1. configuring computer
computer systems
systems

Set-up computer Setting-up computer ELC7243332

2.
networks networks

Set-up Computer Setting-up computer ELC724333

3.
Servers networks

Maintain and repair Maintaining and

4. computer systems repairing computer ELC724334
and networks systems and networks

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 17 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 MODULE CONTENT

UNIT OF COMPETENCY : Maintain and Repair Computer Systems

and Networks

MODULE TITLE : Maintaining and Repairing Computer Systems and

Networks

MODULE DESCRIPTOR: This unit covers the knowledge, skills and

attitudes needed to maintain and service computer systems and
networks.

NOMINAL DURATION: 40 hours

LEARNING OUTCOMES:
At the end of this module, you MUST be able to:
LO1. Plan and prepare for maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

LEARNING OUTCOMES NO. 3

Diagnose Faults of Computer Systems and Networks
Contents:
1. Diagnostic procedures
2. Identifying and isolating faults/problems
- Diagnostic software utilities
- Gathering of information
3. Accomplished forms
- Diagnostic reports
- Proposal reports

ASSESSMENT CRITERIA:

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 18 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 1. Appropriate personal protective equipment is used in line with
standard procedures.
2. Faults or problems in the computer systems and networks are
diagnosed according to requirements and in line with the standard
procedures.
3. Contingency measures are managed and implemented in
accordance with established procedures.
4. Unplanned events or conditions are responded to in accordance
with established procedures.
Conditions
The participants will have access to:
1. PC and network specification
2. PC specification
3. Scheduled/periodic maintenance checklist
4. Personal Protective Equipment
5. Materials
6. Diagnostics software and CD-ROMs
7. Tools and test equipment’s
8. Spare parts
Assessment Method:
1. Hands-on
2. Direct observation
3. Practical demonstration

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 19 of 61
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Templates NTTA
Revision # 01
LEARNING OUTCOME NO. 4
Rectify/Correct Defects in Computer Systems and Networks

Contents:

1. Defects in computer systems and networks

2. Troubleshooting and repair techniques
3. Problem solving in emergency situation
4. Corrective action
- Hardware Configuration
- Software Configuration
Assessment Criteria

1. Appropriate personal protective equipment is used in line with

standard procedures
2. Defective components or parts are replaced or corrected without
damage to the surrounding environment or services.
3. Adjustment, if necessary are made in accordance with established
procedures.
4. Unplanned events or conditions are responded to in accordance
with established procedures.
Conditions

The participants will have access to:

1. PC and network specification

2. PC specification
3. Scheduled/periodic maintenance checklist
4. Personal protective equipment
5. Materials
6. Diagnostics software and CD-ROMs
7. Tools and test equipment’s
8. Spare parts

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 20 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
Assessment Method:

1. Hands-on
2. Direct observation
3. Practical demonstration
4. Oral and written exam

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 21 of 61
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Templates NTTA
Revision # 01
 Learning Experiences
Learning Outcome 3
Diagnose faults of computer systems and networks

Learning Activities Special Instructions

Read information sheet If you have some problem on the
content of the information sheet
Diagnose faults of computer systems
don’t hesitate to approach your
and networks
facilitator.
Answer self-check If you feel that you are now
knowledgeable on the content of
the information sheet, you can now
answer self-check provided in the
module.
Compare your answer to the
answer key, if you got 100% correct
answer in this self-check, you can
now perform job sheet. If not review
the information sheet and go over
the self-check again.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 22 of 61
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Templates NTTA
Revision # 01
 Information Sheet _______
Diagnose faults of computer systems and networks

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to Maintain
network system.
1.
2.

(Introductory Paragraph)

(Body)

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 23 of 61
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Templates NTTA
Revision # 01
 Self- Check ______

(Type of Test) : Select the best answer of the given choices.

1. Which of the following is wrong I.P address?
A. 192.168.0.4
B. 194.167.5.7
C. 255.277.0.3
D. 123.123.123.123
2. A windows XP _____ connects computers in a network order to share files.
A. Workgroup
B. User Account
C. Computer Name
D. None of the above
3. It is a program built into the windows XP professional Operating System
that allows user to manage their internet protocol.
A. CMD
B. IPCONFIG
C. Ping
D. Format
4. _____ is a signal sent to a network or computer to elicit a response in
order to determine whether or not it is connected.
A. Copy
B. IPCONFIG
C. CMD
D. PING
5. Which of the following is not a component used for networking?
A. Modem
B. Video card
C. Lan card
D. Hub

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 24 of 61
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Revision # 01
 ANSWER KEY ____

1. D
2. A
3. B
4. D
5. B

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 25 of 61
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Revision # 01
 TASK SHEET _____
Title: Prepare equipment Maintenance Schedule

Performance Objective: after reading the information sheet using

the blank template, YOU MUST be able to
prepare EQUIPMENT MAINTENANCE
SCHEDULE of the personal computer assigned to
you.

Supplies/Materials :
1. Template on maintenance schedule
2. Personal Computer & peripherals
3. Computer Tools & materials

Equipment :
1. Template on maintenance schedule
2. Personal Computer & peripherals
3. Computer Tools & materials

Steps/Procedure:
1. Prepare all your reference materials and
laptop/PC
2. Fill up all items in Template
3. Tick the schedule corresponding to each given
activity
4. Call your facilitator who will guide you and
check your work after doing this activity.

Assessment Method:
Demonstration, Performance Criteria checklist

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 26 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 Performance Criteria Checklist ______

CRITERIA
YES NO
Did you….
1. Started the computer properly
2. Checked the configuration of computer system and network
3. Changed workgroup and computer name
4. Made necessary maintenance
5. Followed safety procedures while performing inspection
6.
7.
8.
9.
10.
11.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 27 of 61
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Revision # 01
 JOB SHEET _____
Title: Maintain Network System

Performance Objective: Given a working personal computer you

are going to maintain network system, change
the computer name and Workgroup, assign static
IP address.

Supplies/Materials :
Working PC, Server, LAN Cable, Hub/Switch

Equipment :
Working PC, Server, LAN Cable, Hub/Switch

Steps/Procedure:
5. Start Computer
6. Change workgroup and computer name based on the server’s
workgroup.
7. Assign Static IP Address
8. Check the connectivity

Assessment Method:
demonstration, Performance Criteria checklist

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 28 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 Performance Criteria Checklist ______

CRITERIA
YES NO
Did you….
1. Started the computer properly
2. Checked the configuration of computer system and network
3. Followed safety procedures while performing inspection
4. Filled up inspection checklist accurately
5.
6.
7.
8.
9.
10.
11.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 29 of 61
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Templates NTTA
Revision # 01
Evidence Plan

Competency
standard:
Unit of
competency:
Ways in which evidence will be collected:
[tick the column]

Third party Report

Demonstration &
Observation &

Portfolio

Written
The evidence must show that the trainee…













NOTE: *Critical aspects of competency

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 30 of 61
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Revision # 01
 TABLE OF SPECIFICATION

# of
Objectives/Content
Knowledge Comprehension Application items/
area/Topics
% of test

TOTAL

WRITTEN TEST
Date Developed: Document No. NTTA-TM1-07
Trainers July 2010 Issued by:
Methodology Level I Date Revised:
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Revision # 01
 (20 ITEMS MINIMUM)

Test I. Multiple Choice Type

Test II. True or False

Test III. Matching Type

Test IV. Identification/Completion Type

Date Developed: Document No. NTTA-TM1-07

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Performance Test

Specific Instruction for the Candidate

Qualification

Unit of Competency

General Instruction:

Specific Instruction:

Date Developed: Document No. NTTA-TM1-07

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Methodology Level I Date Revised:
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QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1.  
2.  
3.  
4.  
Safety Questions
5.  
6.  
7.  
8.  
Contingency Questions
9.  
10.  
11.  
12.  
Job Role/Environment Questions  
13.  
14.  
15.  
16.  
Rules and Regulations  
17.  
18.  
19.  
20.  
The candidate’s underpinning knowledge was:  Satisfactory  Not
Satisfactory

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 34 of 61
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Templates NTTA
Revision # 01
Templates for Inventory of Training Resources
Resources for presenting instruction
 Print Resources As per TR As per Remarks
Inventory

 Non Print Resources As per TR As per Remarks

Inventory

Resources for Skills practice of Competency #1

______________________________
 Supplies and Materials As per TR As per Remarks
Inventory

 Tools As per TR As per Remarks

Inventory

 Equipment As per TR As per Remarks

Inventory

Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.
Date Developed: Document No. NTTA-TM1-07
Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 35 of 61
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Revision # 01
SHOPWORK LAYOUT

Date Developed: Document No. NTTA-TM1-07

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 Supervise
Work-Based
Learning

Date Developed: Document No. NTTA-TM1-07

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Methodology Level I Date Revised:
February 2012 Page 37 of 61
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FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
BASIC COMPETENCIES
CAN I…? YES NO
1. Participate in workplace communication
1.1 Obtain and convey workplace information.
1.2 Complete relevant work related documents.
1.3 Participate in workplace meeting and discussion.
2. Work in a team environment
2.1 Describe and identify team role and responsibility in a
team.
2.2 Describe work as a team member.
3. Practice career professionalism
3.1 Integrate personal objectives with organizational goals.
3.2 Set and meet work priorities.
3.3 Maintain professional growth and development.
4. Practice occupational health & safety
4.1 Identify hazards and risks.
4.2 Evaluate hazard and risks
4.3 Control hazards and risks
4.4 Maintain occupational health and safety awareness
COMMON COMPETENCIES YES NO
CAN I…?
1. Apply Quality Standards
1.1 Assess quality of received materials
1.2 Assess own work

1.3 Engage in quality improvement

2. Perform Computer Operation

2.1 Plan and prepare for task to be taken undertaken

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 38 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/ data using computer system
2.5 Use basic functions of a www-browser to locate
information
2.6 Maintain computer equipment and systems
3. Perform Mensuration and Calculation
3.1 Select measuring instruments
3.2 Carry out measurement and calculation
3.3 Maintain measuring instruments
4. Prepare and Interpret Technical Drawings
4.1 Identify different kinds of technical drawings
4.2 Interpret technical drawing
4.3 Prepare/make changes on electrical/electronic
schematic and drawings
4.4 Store technical drawings and equipment/ instruments
5. Use Hand Tools
5.1 Plan and prepare for task to be undertaken
5.2 Prepare hand tools
5.3 Use appropriate hand tools and equipment
5.4 Maintain hand tools
6. Terminate and Connect Electrical wiring and Electronic
Circuit
6.1 Plan and prepare for termination/connection of
electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits
6.3 Test termination/ connection of electrical wiring
/electronics circuits
7. Test electronic components
7.1 Determine criteria for testing electronics components
7.2 Plan an approach for component testing
7.3 Test components
7.4 Evaluate the testing process
CORE COMPETENCIES YES NO
CAN I…?
1. Install and configure computer systems

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 39 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
1.1 Assemble computer hardware
1.2 Install operating system and drivers for peripherals/
devices.
1.3 Install the computer application software
1.4 Conduct testing and documentation
2. Set-up computer networks
2.1 Install network cables
2.2 Set network configuration
2.3 Set router/Wi-Fi/ wireless access point/repeater
configuration
2.4 Inspect and test the configured computer networks
3. Set-up Computer Servers
3.1 Set-up user access
3.2 Configure network services
3.3 Perform testing, documentation and pre-deployment
practices
4. Maintain and repair computer systems and networks
4.1 Plan and prepare for maintenance and repair
4.2 Maintain computer systems and networks
4.3 Diagnose faults of computer systems
4.4 Rectify/correct defects in computer systems
4.5 Inspect and test the computer systems and networks

Note: In making the Self-Check for your Qualification, all required competencies
should be specified. It is therefore required of a Trainer to be well- versed
of the CBC or TR of the program qualification he is teaching.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 40 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
Evidences/Proof of Current Competencies(Sample)

Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation

Current
Proof/Evidence Means of validating
competencies

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 41 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the

evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required

Competencies (Sample)

Required Units of Current Training

Competency/Learning Competencies Gaps/Requirement
Outcomes based on CBC s
1.

Required Units of Current Training

Competency/Learning Competencies Gaps/Requirement
Outcomes based on CBC s
2.

3.

4.

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 42 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of
Competency of the training needs identified.

Form No. 1.4: Training Needs (Sample)

Module
Gaps Title/Module of Duration (hours)
Instruction
Diagnose faults of Maintain and Repair
computer systems computer systems
and networks and networks
Rectify/ correct Maintain and Repair
defects in computer computer systems
systems and and networks
networks

Date Developed: Document No. NTTA-TM1-07

Trainers July 2010 Issued by:
Methodology Level I Date Revised:
February 2012 Page 43 of 61
Developed by: NTTA
Templates NTTA
Revision # 01
 TRAINING PLAN

Qualification: Computer System Servicing NC II

Facilities/ Date
Trainees’ Training Training Mode of Assessment
Staff Tools and Venue and
Requirements Activity/Task Training Method
Equipment Time
Maintaining and Diagnose faults of Internship IT- PC, Training Written
Repairing computer systems industry software center Demonstrati
computer systems and networks Trainer installers on
and networks ST-
School
Trainer

Rectify/ correct Internship PC Training Written

defects in computer IT- center Oral
systems and industry
networks Trainer
ST-
school
Trainer

Date Developed: Document No. NTTA-TM1-07

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 44 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
 Date Developed: Document No. NTTA-TM1-07
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 45 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
 Technical Education and Skills Development Authority
___(your institution)___
Instructions:
TRAINEE’S RECORD BOOK This Trainees’ Record Book (TRB) is intended to serve as
record of all accomplishment/task/activities while undergoing
training in the industry. It will eventually become evidence
that can be submitted for portfolio assessment and for
I.D. whatever purpose it will serve you. It is therefore important
that all its contents are viably entered by both the trainees
and instructor.
The Trainees’ Record Book contains all the required
Trainee’s No._______________ competencies in your chosen qualification. All you have to do
is to fill in the column “Task Required” and “Date
Accomplished” with all the activities in accordance with the
Emelianito G. Arador training program and to be taken up in the school and with
NAME: ___________________________________________________ the guidance of the instructor. The instructor will likewise
indicate his/her remarks on the “Instructors Remarks”
column regarding the outcome of the task accomplished by
QUALIFICATION: Computer System Servicing NC II the trainees. Be sure that the trainee will personally
accomplish the task and confirmed by the instructor.

TRAINING DURATION: It is of great importance that the content should be

written legibly on ink. Avoid any corrections or erasures and
maintain the cleanliness of this record.
TRAINER: __________________________________________________ This will be collected by your trainer and submit the
same to the Vocational Instruction Supervisor (VIS) and shall
form part of the permanent trainee’s document on file.

THANK YOU.
Date Developed: Document No. NTTA-TM1-07
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 46 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
NOTES:

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Date Developed: Document No. NTTA-TM1-07

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 47 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
Unit of Competency: 1 PREPARE PIPES FOR INSTALLATION

NC Level I Unit of Competency: 2 PERFORM MINOR CONSTRUCTION

Learning Task/Activity Date Instructors WORKS
Outcome Required Accomplished Remarks
 NC Level I
Learning Task/Activity Date Instructors
__________________ ___________________ Outcome Required Accomplished Remarks
Trainee’s Signature Trainer’s Signature 

____________________ ______________________
Trainee’s Signature Trainer’s
Signature

Date Developed: Document No. NTTA-TM1-07

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 48 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
 Learning Task/Activity Date Instructor
Unit of Competency:__________________________________ Outcome Required Accomplishe s Remarks
d

NC Level I 

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks _____________________ ____________________
 Trainee’s Signature Trainer’s Signature
_____________________ ______________________
Trainee’s Signature Trainer’s Signature

Unit of Competency: 5 PERFORM PLUMBING REPAIR AND

MAINTENANCE WORKS

NC Level I
Learning Task/Activity Date Instructors
Outcome Required Accomplished Remarks
 Clear
clogged
pipes
clear
Unit of Competency: 4 PERFORM SINGLE UNIT PLUMBING clogged
INSTALLATION AND ASSEMBLES fixtures
______________________ ____________________
NC Level I Trainee’s Signature Trainer’s Signature

Date Developed: Document No. NTTA-TM1-07

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
February 2012 Page 49 of 61
Templates Developed by: NTTA
NTTA
Revision # 01
 TRAINEE’S PROGRESS SHEET

Name : JUAN DELA CRUZ Trainer :

Nominal
Qualification : Machining NC I :
Duration
Training Training Date Date Trainee’s Supervisor’s
Units of Competency Rating
Activity Duration Started Finished Initial Initial

Total
Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either by giving a numerical rating or
simply indicating competent or not yet competent. For purposes of analysis, you may require industry supervisors to give a numerical rating for
the performance of your trainees. Please take note however that in TESDA, we do not use numerical ratings
 Average Ratings

PREPARATI Ave
ON rage
1. Workshop
layout
conforms
with the
componen
ts of a CBT
workshop
2. Number of
CBLM is
sufficient
3. Objectives
of every
training
session is
well
explained
4. Expected
activities/o
utputs are
clarified
General
Average
Facilitate
Learning
Session
Training Activity Matrix

Venue
Facilities/Tools Date &
Training Activity Trainee Remarks
and Equipment (Workstation/ Time
Area)
Minutes of the Meeting Template

Minutes of the Meeting

 Focus Group Discussion

Date: ________________________
Agenda:
Competency-based Training Delivery
Present:
1. ____________
2. ____________
3. ____________
4. ____________

CBT Concerns Discussions Resolutions/Agreement

1. CBT Layout
2. Monitoring of
Attendance
3. Utilization of work area
4. Orientation
a. CBT
b. Roles
c. TR
d. CBLM
e. Facilities
f. Evaluation system
5. RPL

6. Teaching methods and

technique
7. Monitoring of
learning activities
a. Achievement chart
b. Progress chart
8. Feedback
9. Slow learners
10. Other concerns
Training Evaluation Report

1. Title of the Report

2. Executive summary

3. Rationale
4. Objectives

5. Methodology

6. Results and discussion

This is the body of the report. It should contain the following
parts:
Data interpretation
Data analysis
Conclusion

7. Recommendation

Maintain
Training
Facilities
 Template #1
OPERATIONAL PROCEDURE
Equipment Type:
Equipment Code:
Location:
Operation Procedure:
 Template #2
HOUSEKEEPING SCHEDULE
Qualification: Station/Bldg

Area/Section:

In-Charge:

Schedule for the 2nd Semester, 2018

Responsible Daily Ever Weekly Every Month Remarks
ACTIVITIES y 15th ly
Person
other Day
Day

Template # 3
 SUMMARY OF THE HOUSEKEEPING ACTIVITIES

DAILY TASK YES NO

WEEKLY TASK YES NO

MONTHLY TASK YES NO

Template # 4

HOUSEKEEPING INSPECTION CHECKLIST

Qualification
Title
Area/Section Inc-charge:
Location
YES NO Inspection Items

Remarks :

Inspected by: Date:

 Template #5
EQUIPMENT MAINTENANCE SCHEDULE
EQUIPMENT TYPE: Desktop Computer
EQUIPMENT CODE: PC #1
LOCATION: Practical work area
Schedule for the Month of March
MANPOWER Daily Every Weekly Every Monthly Remarks
ACTIVITIES Other 15th
Day Day

 Checking hand Trainer/

disk for bad sector
and errors. trainees

 Defragging hard Trainer/

disk
trainees
 Removing Trainer/
unwanted files
trainees
 Managing files Trainer/
trainees
 scanning Trainer/
computers for trainees
viruses

 Fixing registry Trainer/

problems trainees
 Cleaning internal Trainer/
parts trainees
 Cleaning external Trainer/
parts trainees
 Template #6
EQUIPMENT MAINTENANCE INSPECTION CHECKLIST
Qualification Title Computer System Servicing NC II
Area/Section Practical Work Area In-charge:

Location
YES NO INSPECTION ITEMS
is the machine turned off after use?

are accessories checks for damage?

are terminals, connections check for lose?

Is the machine regularly cleaned?

is the machine used properly according to manufacturer’s spec?

Remarks:

Inspected by: Date:

Template # 7

INSPECTION REPORT (PRE)

Property ID Number

Property Name

Location
Findings: Recommendations:

Inspected By: Reported To:

Date Inspected: Date Reported:

Template # 8

WASTE SEGREGATION LIST

Qualification

Area Section

In-Charge

GENERAL ACCUMULATED WASTE WASTE SEGREGATION METHOD

Recycle Compose Dispose

 Template #9

DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS

DESCRIPTION

LOG DATE TYPE (System DATE

SERIAL ISSUED Components, COMPLETED
(DANGER/CAUTION) Test
References,
etc.)
 Template #10

WORK REQUEST

UNIT: DESCRIPTION:

Observation/s: Date Reported:

Activity: Reported By:

Spare Parts Used: Signature:

 Template #11

BREAKDOWN/REPAIR REPORT

Property ID Number:

Property Name:

Location:

Findings: Recommendations:

Inspected By: Reported To:

Date: Date:
Subsequent Action Taken: Recommendation:

Date: Date:

Template #12

SALVAGE REPORT

AREA/SECTION:

IN-CHARGE:

Facility Type: Part ID: Recommendation:

Template #13

PURCHASE REQUEST

QUALIFICATION:
AREA:

Item No. Particular/ No. of Unit Total Amount

Specification Pcs. Amount

Template #14

EQUIPMENT RECORD WITH CODE AND DRAWING

NO. LOCATION EQPT. QTY TITLE DESCRIPTION P.O. DRAWING

NO. NO. REFERENCE
 Template #15

INSPECTION REPORT (POST)

AREA/SECTION:

IN-CHARGE :

Facility Type Incident Action Taken Progress/Remarks

Reported By: Date: