Kathryn Phillips

312 Dufferin St.

Stratford On, N5A 2H2
(226) 921-7047
phaidona1984@gmail.com

Hardworking with proven relationship-building and time management skills in

fast-paced environments. Strives to meet customer needs, drive satisfaction
and promote long-term loyalty. Successful at working within a team or
independently; a quick study, highly motivated and detail oriented.

SKILLS
Office Administration Staff Management
Administrative Support Work Scheduling
Customer Service Regulatory Compliance
Data Entry Correspondence Writing
Quality Control Documentation Skills

EXPERIENCE
Schooley Mitchell, Stratford Ontario - Franchisee Success Advisor
8/2022 - PRESENT
● Assisting Franchisees in developing professional goals and the strategies for
achieving them
● Ensuring the franchisee has the ability to successfully run their business after
their first year of ownership
● Providing guidance to franchisees on utilizing Schooley Mitchell resources
and departments
● Conducting training webinars for franchisees new to Schooley Mitchell.
● Staying up to date on policy and procedures pertinent to franchisees.

The Parlour Inn, Stratford Ontario - Server

04/2019 - 06/2022/ 08/2022- PRESENT
● Providing excellent customer service
● Assisting in training new servers
● Maintain knowledge of current menu items, garnishes, ingredients and
preparation methods
● Took orders from customers in an accurate and timely manner
● Monitoring dining room for cleanliness and proper set-up at all times.

Greenseal Cannabis, Stratford Ontario - Mother Room Lead

06/2019 - 05/2022
 ● Conducted soil and water tests to ensure optimal growing conditions
● Monitored environmental conditions in the grow rooms
● Applied nutrients and pesticides to ensure healthy growth of the plants
● Inspected crops regularly for pests and disease and took corrective action
when necessary
● Preformed cloning procedures using cuttings taken from mother plants
● Provided guidance and instruction to other staff regarding best practices
● Ensured compliance with regulations

EDUCATION
The Ontario College of Art and Design University - Bachelor of Fine
Arts - Drawing and Painting
05/2004