Process Flow for

Concrete Products

Step Process Description Responsibility Quality Forms /

Documents

1. Product Marketing - Marketing receives customer Marketing Team Inquiry and

inquiries and specifications. Specification Form

- Marketing prepares and sends Marketing Team Quotation Form

quotations to potential clients.

- Marketing lists down potential Marketing Team Potential Client List

clients.

- Marketing approves terms and Marketing Team Terms and Conditions

conditions. Review Form

- If approved, marketing prepares Marketing Team Purchase Order Form

purchase orders.

- If not approved, the process Marketing Team

ends.

2. Procurement of - Procure raw materials based on Procurement Team Purchase Order Form
Raw Materials approved job orders.

- Inspect received raw materials. Procurement Team Raw Material

Inspection Form

- Inventory management and Procurement Team Inventory

quality control of raw materials. Management Records

3. Product - Product production starts in Production Team Job Order Form

Production parallel with marketing.

- Receive approved job orders (raw Production Team Raw Material

materials). Inspection Form

- Request procurement of raw Production Team

materials.

- Receive approved job orders and Production Team

notices to proceed (fabrication).

- Fabrication of products. Production Team Fabrication Quality

Control Checklist

- Receive approved job orders and Production Team

notices to proceed (budget).
 - If applicable, conduct on-site Production Team Production Logs
construction based on client

requirements.

4. Product Delivery - Receive delivery orders from the Logistics and Delivery Order Form
production team. Delivery Team

- Deliver ordered products to Logistics and Delivery Confirmation

clients. Delivery Team Form

- Collect and record delivery Logistics and

confirmations. Delivery Team

5. Finances & - Prepare billing of labor and Finance and Billing of Labor and
Reports materials. Accounting Team Materials Form

- Consolidate financial reports. Finance and Financial Reports

Accounting Team

- Manage budgets for materials Finance and Budget Management

and labor. Accounting Team Records

- Receive client payments. Finance and

Accounting Team

1. Lead Supervisor: Oversees and manages a team of supervisors, ensuring smooth operations and
productivity.

2. Concrete Products Head: Manages the production and quality control of concrete products,
ensuring compliance with industry standards.

3. Consultant: Provides expert advice and guidance in a specific area of expertise to help solve
problems or enhance operational efficiency.

4. Supervisor: Oversees a specific team or department, ensuring day-to-day operations run

smoothly and targets are met. They may also provide guidance and support to subordinates.

 Admin Engineer Supervisor: Manages administrative functions related to engineering

projects, such as documentation, reporting, and coordination.

 Operation Engineer Supervisor: Oversees the operational aspects of engineering

projects, ensuring efficiency, safety, and adherence to project timelines.

5. Officer: Performs various administrative and operational tasks within their respective divisions.

 Regional Admin Engineer (Administrative Division): Provides administrative support to

regional engineering operations, such as budgeting, procurement, and documentation.
  Quarry Management Officer (Administrative Division): Manages administrative tasks
related to quarry operations, such as permits, inspections, and resource planning.

6. Staff: Performs specific duties and responsibilities within their assigned divisions.

 Regional Officer (Production Division): Supports regional production operations,

including inventory management, production planning, and quality control.

 Dispatch Officer (Dispatch Division): Manages the dispatch and logistics of products or
materials, coordinating with suppliers, customers, and internal teams.

 Maintenance Specialist (Maintenance Division): Provides specialized expertise in

equipment maintenance, troubleshooting, and repairs to ensure operational continuity.

 Admin Staff: Performs general administrative tasks, such as data entry, filing, and
coordinating office operations.

7. Checker (CHB and Precast): Conducts quality checks on CHB (Concrete Hollow Blocks) and
precast elements to ensure compliance with specifications and quality standards.

8. Contractor (CHB and Precast Production): Takes responsibility for CHB and precast production,
overseeing contractors, scheduling, and ensuring quality control.

9. Batching Plant Operator (Ready Mix Concrete): Operates and maintains the batching plant for
ready mix concrete production, ensuring accurate mixing and timely delivery.

10. Operator (In-House/Contractor Hauler): Operates heavy equipment or vehicles for hauling
materials, either as an in-house employee or a contractor.

11. Maintenance Associate: Assists in the maintenance and repair of facilities, equipment, and
infrastructure, executing tasks as assigned.

12. Contractor (Civil, Electrical & Mechanical Works): Manages and executes civil, electrical, and
mechanical projects as a contractor, ensuring compliance with specifications and regulations.

13. Batching Plant Associate: Assists in the operation and maintenance of the batching plant,
supporting the batching plant operator in day-to-day tasks.