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TC2181en-Ed18 Release Note For 8088 Smart DeskPhone Release 303 in Business Mode
TC2181en-Ed18 Release Note For 8088 Smart DeskPhone Release 303 in Business Mode
Technical Release Notes of 8088 Smart DeskPhone R304 in Business mode (OpenTouch Conversation usage).
Revision History
Edition 1: June 7, 2016 creation
Edition 2: July 7, 2016 R200 becomes maintenance release of R100
Edition 3: January 16, 2017 R200 02.016.2 maintenance release of R200
Edition 4: March 29, 2017 R200 02.017.2 maintenance release of R200
Edition 5: April 19, 2017 R200 02.017.4 maintenance release of R200
Edition 6: June 7, 2017 R200 02.018.0 maintenance release of R200
Edition 7: July 13, 2017 R200 02.018.2 maintenance release of R200
Edition 8: October 26, 2017 R300 03.006.2/03.006.3 maintenance release of R200 + switch to Android platform
Edition 9: December 11, 2017 R300 03.006.4 maintenance release of R200
Edition 10: December 20, 2017 Update of the document
Edition 11: January 4, 2017 R300 03.006.5 maintenance release
Edition 12: April 4, 2018 R301 03.011.1.2205 maintenance release of R300 ( applicable for 4GB 8088 V1 and
16GB 8088 V2 )
Edition 13: April 12, 2018 R301 03.011.2.2211 ( for 4G and 16GB phones )
Edition 14: July 4, 2018 R302.03.012.2.2303 support of RTX BT handset on 8088 V1 (4GB) and V2 (16GB)
Edition 15: September 3, 2018 R302.03.012.3.2309 maintenance release
Edition 16: September 27, 2018 R303.03.013.1.2407 obsolescence flash 16GB
Edition 17: June 7, 2019 R303.03.013.7.2417 maintenance release
Edition 18: September 27, 2019 R304.03.014.1.2457 maintenance release
Legal notice:
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by
affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the
property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any
of its affiliates assumes any responsibility for inaccuracies contained herein. © 2019 ALE International. All rights reserved.
www.al-enterprise.com
Table of contents
1 Overview .......................................................................................................................................... 4
2 Software version download ................................................................................................................ 5
2.1 OpenTouch (OT) ......................................................................................................................... 5
2.2 Collecting logs and information .................................................................................................... 5
2.3 Hints for installation, migration or upgrade ................................................................................... 6
3 Compatibility ..................................................................................................................................... 7
10 R301.03.011.1.2205 ( for 4GB phone 8088 v1 and 16GB phone 8088 v2 ) .........................................11
22 Technical Support...........................................................................................................................17
23 Notes and restrictions on 8088 Smart DeskPhone .............................................................................18
23.1 Hardware capabilities and accessories .......................................................................................18
The terminal is provided with either a Bluetooth® handset or a comfort wired handset. It can also be
provided without the embedded camera.
With a Bluetooth® handset (embedded camera), the package reference is 3MG27112AA.
With a comfort wired handset (embedded camera), the package reference is 3MG27113AA.
Without the embedded camera (with a Bluetooth® handset), the package reference is 3MG27112NC.
This document is the Technical Release Note for 8088 Smart DeskPhone
R200/R300/R301/R302/R303/304 in Business mode:
version 2.014.2 (and more recent as support versions) for OpenTouch R2.1, R2.1.1, R2.2
version 2.016.2 (maintenance release for OpenTouch R2.1.1 R2.2, R2.2.1)
version 3.006.3 (maintenance release for OpenTouch)
Software Download > Software Communications > OpenTouch Business Edition & Multimedia Services >
Release 2.2 > 06 – Software Smart DeskPhone / My IC Phone
Note Upgrade is done in background. The time of unavailability is reduced to the reboot time, which is around
1 minute.
Note If the binary flash version is R100 1.007.2 (which is the case for the sets manufactured before September
2015), then the set cannot be used as is and must be upgraded to an official binary version available on
the Enterprise Business Portal.
Warning With OpenTouch ecosystem, starting OT R2.1.1, all ALE hardphones must contain the fix for Poodle
vulnerability and support SHA-2 certificates (see TC2027 and SA0053).
If the phone sets have already been deployed on OpenTouch R2.1.1, then this warning is out of scope.
Else: therefore, before deploying phone sets on OpenTouch R2.2 or before upgrading OpenTouch to R2.2
release, the sets must contain a version compatible with SHA-2 certificates and Poodle vulnerability.
For 8088 Smart DeskPhone set, it means that it must be upgraded to R100 1.008.2 version minimum
before being deployed on OpenTouch R2.2 or before the migration of OpenTouch to R2.2 release.
To proceed, the administrator can either use OpenTouch still in R2.1 release, or use ALEDS tool
(downloadable from the Business Portal).
Note that the terminals manufactured after September 2015 do contain a flash version compatible with
Poodle vulnerability.
Restrictions:
Echo heard on distant side while using wired jack headset,
PC Synchronizer does not work anymore with Outlook 2016,
Trouble with on/off hook key on USB headset SC260 CRTL Sennheiser
Restrictions:
Echo heard on distant side while using wired jack headset,
PC Synchronizer does not work anymore with Outlook 2016,
Trouble with on/off hook key on USB headset SC260 CRTL Sennheiser
Your current version is 13.7. You can upgrade/downgrade to any version but for downgrade only one
partition gets the downgrade
If your current version is before 13.7 (13.4, 12.x, etc.). You cannot upgrade/downgrade to any version.
For downgrade you need to wait enough time for the set to finish its treatment for inactive partition,
instead of deploying a different version after reboot immediately. From a normal user point of view, after
he deploys a version from server the behavior would be:
New feature:
16GB flash memory obsolescence, SHA2 support
Restrictions:
Echo heard on distant side while using wired jack headset,
PC Synchronizer does not work anymore with Outlook 2016,
Trouble with on/off hook key on USB headset SC260 CRTL Sennheiser
To prevent a terminal equipped with new flash memory to download an old software version that doesn’t
manage the new memory, following downgrade restriction is implemented:
For example, 16GB 8088 set with new EMMC is not able to downgrade to any other releases except R303;
16G set with old EMMC can downgrade to R302, R301 and R300 but not able to downgrade to R200 and
R100;
4GB 8088 set have no limitation.
Restriction:
CRTX8088-1233 8088 SIP: PC synchronizer does not work anymore with outlook 2016
Restriction:
CRTX8088-1233 8088 SIP: PC synchronizer does not work anymore with outlook 2016
15 Version 02.018.2
17 Version 02.017.4
CR Headline TS Ref
CRTX8088-753 Old caller's user name is displayed on 8082 and 8088 ( Major ) 1-206271536
CRTX8088-597 8088 does not take into account the voice VLAN through LLDP ( Minor ) 1-203610471
18 Version 02.017.2
CR Headline TS Ref
CRTX8088-555 8088 changing routing profile nearly not possible ( Major ) 1-204916451
19 Version 02.017.0
CR Headline TS Ref
CRTX8088-691 [Related] : Colombia dialing Rule issue ( Minor ) 1-165169631
CRTX8088-523 [Related] : OT: Not possible to put in service 8088 Set as Conversation 1-200889991
user ( Minor )
CRTX8088-180 Interworking between 8088 and LifeSize UVC MultiPoint through
simple SIP Trunk : rtcp-fc NOK, video freeze (Major)
[8088 OXE business][Voicemail]:No voicemail notif and missed call
CRTX8088-161 notification on top bar when there is an incoming call followed by a
voice mail message (Major)
CRTX8088-490 8088 flash image: Create sub folder data/filemanager(Major)
CR Headline
CRTX8088-367 8088 R200- Cannot connect to OT 12 with SHA2 after reset flash
CRTX8088-229 Improvement watch dog reset
CRTX8088-146 Add video capability in API
CRTX8088-141 [8088][upgrade]: Phone is not able to switch to new binary after upgrade to
version 8088 R200.02.016.1.1639
CRTX8088-121 8088 cannot hear RBT if he calls an 8082 set with Home/office profile
activated. // 1-195629853
CRTX8088-115 Volume control of jack headset is not working according to the specification
CRTX8088-83 New TS script to get debug info on the phone in one command
CRTX8088-297 calls between 8088 set, first two seconds the audio miss
crqms00173076 Enhancement: Collection of basic logs and information
crqms00173397 [FREAK attack vulnerability - CVE-2015-0204] - OT
crqms00191236 8088 crash on incoming call when G722 is activated
crqms00193134 8088 OXE: BTHS green LED is blinking while the terminal is idle
crqms00193499 Red color is too much lighted on 8088
crqms00193504 no more dynamic search by name possible on 8088
crqms00194364 Answer the call in hands free mode, end the call, the BT handset is still in
established state, and the led blink green
crqms00195556 8088: PC port download speed is too slow
crqms00201877 8088 remains blocked in step 5 after media core crash occurred.
crqms00202401 There is no audio on basic incoming call hooked off with Bluetooth handset
CRTX8088-180 Interworking between 8088 and LifeSize UVC MultiPoint through simple SIP Trunk :
rtcp-fc NOK, video freeze
Serviceability
The embedded command fbgrabjpg is no more working on version R200.02.016.2 Cf. CRTX8088-
478.
Security
CRTX8088-26 TLS1.2: 8088 is not able to connect to the Device management in TLS1.2
21 Related Documents
Following documents can be accessed from the Enterprise Business Portal:
https://businessportal2.alcatel-lucent.com
From the home page of the Business Portal, in the “Support” area, click the link to enter the Technical
Documentation Library tool, then click on “Document search” button.
The following table gives the reference of the User Manuals and User Guides in English language (US
reference) for the different 8088 Smart DeskPhone releases.
22 Technical Support
Before submitting a Service Request, make sure that:
In case a Third-Party application is involved, that application has been certified via the AAPP
You have read through the Release Notes which lists new features available, system requirements,
restrictions etc. available in the Technical Documentation Library
You have read through the Troubleshooting Guides and Technical Bulletins relative to this subject
available in the Technical Documentation Library
You have read through the self-service information on commonly asked support questions, known
issues and workarounds available in the Technical Knowledge Center
Hardware capabilities
7” screen, 16:9 format.
Color display 800 x 480 with backlight.
Ambient light sensor.
Screensaver mode.
Display
[Info] To clean up the screen, use a lint-free, soft cloth. It may be very
slightly dampened by water.
[Info] USB ports are not intended for the powering of not-supported USB
accessories and this use is not supported in case of malfunction.
2-port USB 1.1/2.0
Total output current for USB ports is 600 mA (3 W). Example: if 500 mA
are drawn from one USB port to power one device, then only 100 mA are
available for the second USB port to power another device.
Ethernet 10/100/1000 Mbps for connection to the LAN (LAN port) and to a
PC (PC port).
2-port Ethernet
[Info] LAN port is PoE 802.3af compliant. 8088 Smart DeskPhone is Class 3
(powered device consuming no more than 12.95 W).
[Info] The video is High Definition, but the screen replication is not.
[Info] Some projectors may have an ‘overscan’ feature (which is often set
by default to 4%, meaning the picture is enlarged by 4%). If this feature is
deactivated, then the original picture is 100% displayed.
[Restriction] Some Samsung projectors may chop off the edges of the
HDMI® port picture. In that case, it is advised to apply the following procedure:
. press ‘Source’ on the remote control
. move down to your HDMI source, then press ‘Tools’
. select ‘Edit name’
. scroll down to ‘PC’ and select that one
[Info] The Bluetooth® handset of 8088 Smart DeskPhone is not the same
as for 8082 My IC Phone. The Bluetooth® handset of 8088 Smart
DeskPhone has 2 metal connectors while the Bluetooth® handset of 8082
My IC Phone has 4 metal connectors.
Reference:
. 3MG27035AA for European countries (except countries listed below)
. 3MG27035AR for Argentina
. 3MG27035AS for Australia
Power injector over
. 3MG27035BR for Brazil
Ethernet interface
. 3MG27035CH for Switzerland
. 3MG27035CN for China
. 3MG27035IN for India
. 3MG27035IT for Italy
. 3MG27035JP for Japan
. 3MG27035UK for the United Kingdom
. 3MG27035US for the USA
Powering of the terminal in case, neither the Ethernet switch which 8088
Smart DeskPhone is connected to, nor power injector are used.
Reference: 3MG27118AA
[Info] When an external webcam is plugged, it takes the lead for video
communications in place of the embedded webcam. It is possible to
switch back and forth to the embedded camera by pressing a dedicated
External webcam
key.
[Info] RJ9 headsets are supported. Such a headset can be enabled via
MMI. If used, then the Bluetooth® handset must be switched off.
[Restriction] Headsets not listed above and not in the AAPP approved list
are not supported in case of malfunction.
[Restriction] USB headsets: sometimes the LED state on the headset is not
in the correct state.
Same item as for the Bluetooth® handset of 8082 My IC Phone.
Battery for Bluetooth®
handset
Reference: 3GV28041AB
To optimize the set performances, it is advised to reduce the traces level to the minimum (error mode).
Feature Description
User Interface (GUI) The User Interface supported languages are: English, French, German, Italian,
languages Spanish, Dutch, Portuguese, Hungarian, Czech, Slovak, Slovenian, Estonian,
Polish, Lithuanian, Latvian, Turkish, Greek, Swedish, Norwegian, Danish, Finnish,
Icelandic, Russian, Arabic, Hebrew, Japanese, Korean, simplified Chinese,
traditional Chinese.
Customizer Smart-Custo application (equivalent of My IC Customizer for 8082 My IC Phone
context) is released.
Media file manager File manager scans UsbRootDirectory folder and handles only the first 200 files
(whatever format, audio or picture or else) as a flat list in alphabetical order.
Only audio and picture files that are included in the first 200 files are taken into
account by the set.
It is not possible to copy files from the terminal to the USB memory stick.
It is not possible to use the terminal to remove files from the USB memory stick.
The maximum resolution for a picture to be displayed is: 2400 x 1440 pixels.
The maximum volume of pictures that can be stored in the terminal is 35 MB.
Background pictures which resolutions are more than 800 x 480 pixels are resized
to 800 x 480 pixels max.
Some cases of terminal slowness reported when the media player is used a lot.
Survivability In survivability mode, UDA search looks to work, but for sure a call using that
search result will fail.
Remote call control Only “make call” and “answer call” are supported.
The Business Partners are not allowed to use this information in order to modify optional settings file.
ALE is not responsible for the misuse of these settings without Technical Support agreement. Misuse of
settings without Technical Support agreement may force to proceed to a flash reset of the set.
Any setting modification must be recorded, and this record must be sent to Technical Support on request.
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