Yelyzaveta Ostapchuk

Finance
Finance Clerk with demonstarting experience in hospitality. Speaking 3 languages: German, English,
Ukrainian. Employee with hard analytical skills, lidership qualities. Easy going, hardworking and
stress resistant worker with bachelor degree in International Economic Relations. Good with
numbers, logical mindset. Problem Solver and finder of fast solutions to different problems. Always
ready to take responsibility and desicions, mentoring new people and helping the team.

Experience
Contact
May 2023 - Now
Email
Imperial and Bristol Hotel a Luxury Collection Vienna
yelyzaveta.ostapchuk@gmail.com
Finance Clerk - Accounts Receivable Cluster
Address Credit Cards payments controlling, booking and reconciling the bank, handling the
caterings orders, creating and correcting invoices, controlling the refunds, VAT
Hietzinger Kai 141, 1130 Vienna
controlling, exchange rate check, reimbursement control, booking the payments, checking
the open invoices, sending payment reminders, booking of “Imperial Torte” invoices,
Education building accruals, budgeting and forecasting, teaching and supervising junior employees,
financial reporting, commissions controlling, credit checks of the companies, handling
deposits, rates check, month and year closure, handling emails.
2019-2023
December 2022 - April 2023
International Economic Relatios
Imperial and Bristol Hotel a Luxury Collection Vienna
(International Business)
Kyiv National University of trades and
Finance Clerk - Accounts Payable Cluster
economics Controlling, posting and paying all of the incoming invoices. Controlling the accounts and
costs. Communicating with department heads about expenses. Month/ quarter / year
closure. Accounts reconciliation. Training and supervising new employees. Creating the
Skills new vendors in the system, controlling and changing bank accounts of the partners.
Checking the contracts.
Oracle April 2022 - November 2022
MS Office
Radisson Red Vienna
Mentoring
Corporate Finance Front Office Supervisor
Accounts Payable & Satisfying all the guests of the hotel, dealing with complaints, supervising and mentoring
Receivable of new team members, organising the work procedure, creating and explaining all of
standard working operational procedures. Covering the night shifts, proceeding with
Financial Service
audit, responsible for the reports, credit card controll, revenue and trial balance report.
Financial Reporting
Helping managers with their requests, answering emails, phone calls, solving all the
Bank reconciliation problems, helping everyone with their questions, proceeding with all invoices corrections,
Financial Analytics refunds etc.
Credit and debit accounting The main part of the work is to make everyone feel happy and satisfied, and guests, and
Budget and Forecasting team members.
Leadership September 2021 - March 2022
Account reconciliation
Radisson Blu Hotel Kyiv City Centre
Front Office Agent
Check in/Check out of the guests, helping them with their requests. Answering all the
phone calls and emails. Dealing with different kind of questions and complaints.
Organising and controlling the working atmosphere for all of the departments in the
Languages hotel. Proceeding with Night Audit, credit cards and cash control, controling rate variance
and occupancy, making revenue and trial balance report.

English (Advanced)
April 2021 - September 2021
Jaz Mirabel Beach Resort Sharm-el-Sheikh, Egypt
German (Intermediate)
Entertainment Specialist
Ukrainian (Native)
September 2020 - March 2021
Pro Sales Kyiv, Ukraine
Sales Coordinator