SANTI SUSANTI

Jl. DR. Muwardi IIIB, Grogol • West Jakarta, 11450 • santisusanti.ss963@gmail.com • 081380046956

Profil

An enthusiastic learner with experiences as graduates of Bachelor’s Degree of Management (S1) focused in Finance.
Economy and Business from Mercu Buana University of Jakarta. I have experience as a Business Development for 2 years in a
company engaged in the Biller Aggregator. Having the ability in data analysis and responsible for setting targets to be able to
achieve the targets set, has exceeded sales performance targets and successfully fostered good relationships with clients through
good negotiation, interpersonal and communication skills, able responsible and able work well together.

Work Experience
City, State
PT JATELINDO PERKASA ABADI Jakarta, Indonesia
Business Development (Partner Relation) June 2020 – until now
 Contribute to be able to complete the revenue target achieved > 90% in company profits or revenues and include it in
the report every semester (Q)
 Able to realize > 90% or maintain customers or partners who have collaborated actively in communicating with
customers or partners
 Consolidating customer sales data by pouring in detailed reports every month
 Responsible for handling customer complaints and successfully providing solutions so that they do not harm
customers

PT JATELINDO PERKASA ABADI Jakarta, Indonesia

Business Admin Nov 2016 – May 2020
 Consolidate < 50 sales data every day and pour in detailed reports
 Contribute to the smooth operation of the company's administration through timely data input and integration
 Serve the needs and ensure customer satisfaction by providing information on > 10 products on a regular basis
 Assisting Legal Staff performance related to licensing, making company legality etc.

PT JATELINDO PERKASA ABADI Jakarta, Indonesia

Customer Care Nov 2015 – Nov 2016
 Resolve customer complaint handling in a fast and precise time,
 Communicate well to provide customer convenience
 Serving the problems of more than 100 customers every day and successfully getting the best feedback based on
customer surveys
 Responsible for monitoring team performance through making recaps and complaints handling records on a dailybasis

PT SUMBER ALFARIA TRIJAYA TBK Jakarta, Indonesia

Crew Store (Cashier) April 2014 – Sept 2015
 Accurately collect daily sales transactions in cash, debit or credit to support business operations
 Contribute to the monitoring of the company's financial performance by routinely making recaps and records of
hundreds of transaction data
 Success in suppressing customer complaints by always providing information and promotions through existing product
knowledge

PT GARMENT Jakarta, Indonesia

QC Jan 2014 – April 2014
 Contribute in monitoring and testing the development of all products manufactured by the company
 Monitor every process involved in product production
 Contribute to monitoring the quality of manufactured goods according to standards until they pass inspection
 Leadership & Activities
EDUGATE Jakarta, Indonesia
SAP University Partnership Program Feb 2019 – January 2020
 AC010 - Business Process In Financial Accounting

MERCUBUANA LANGUAGE CENTER

TOEIC, Score: 570

TRAINING CENTER
Internal Auditor ISO 9001:2015
 held on January 29th - 30th 2020

RevoU
Intro To Product Management, March 2022

Skills & Interests

Technical: Ms. Word, Ms.Excel, Ms. Power Point
Language: Indonesia, English,
Interests:
 Able to communicate well andpolitely
 Able to interact quickly with the team and the environment
 Able to learn new things quickly

Education
MERCU BUANA UNIVESITY Jakarta, Indonesia
Bachelor of Economics, in Management Major. GPA 3,81 March 2020

SMA N 1 LOSARANG Indramayu, Indonesia

Science Major, GPA 6,2 June, 2014