Professional Documents
Culture Documents
Joseph Maranga Karani
Joseph Maranga Karani
ADMISSION : 36532
INDEX NO : 2071012577
i
DECLARATION
I declare that this is my original work copy and has not been presented by any other
candidate.
JOSEPH MARANGA
SIGNATURE………………………………………
DATE……………………………………….
The research project has been submitted for examination with my approval of college
supervisor.
MADAM:
SIGNATURE:
DATE:
ii
ACKNOWLEDGEMENT
I would like to give thanks to my parents for giving me their financial support throughout
the production of this work.
I will not forget to acknowledge my classmates and friends for their sincere support and
advice.
iii
DEDICATION
I dedicate this business plan to my family, parents, my brothers and sisters for giving
their financial and moral support and encouragement.
I also wish to extend my dedication to my friends for their encouragement and
contribution in one way or another and also not forgetting my coursemates.
Contents
iv
DECLARATION....................................................................................................................................... II
ACKNOWLEDGEMENT........................................................................................................................... III
DEDICATION......................................................................................................................................... IV
CHAPTER ONE........................................................................................................................................ 1
BUSINESS DESCRIPTION......................................................................................................................... 1
1.1BUSINESS NAME..................................................................................................................................1
1.2 BUSINESS LOCATION AND ADDRESS...........................................................................................2
1.2.1 BUSINESS ADDRESS.............................................................................................................3
1.3 FORM OF OWNERSHIP................................................................................................................3
1.4 TYPE OF BUSINESS.......................................................................................................................4
1.5 PRODUCT AND SERVICES.............................................................................................................4
1.6 JUSTIFICATION OF OPPORTUNITY..............................................................................................4
1.7 INDUSTRY....................................................................................................................................5
1.8 BUSINESS GOALS..........................................................................................................................5
1.9 ENTRY AND GROWTH STRATEGY................................................................................................6
CHAPTER TWO....................................................................................................................................... 7
MARKETING PLAN................................................................................................................................. 7
2.1 CUSTOMERS.................................................................................................................................7
2.2 MARKET SHARE............................................................................................................................8
2.3 COMPETITION..............................................................................................................................9
2.5 PRICING STRATEGY..........................................................................................................................13
2.6 SALES STRATEGY........................................................................................................................14
2.7 DISTRIBUTION TECHNIQUES......................................................................................................14
CHAPTER THREE................................................................................................................................... 15
CHAPTER FOUR.................................................................................................................................... 22
v
4.2.3 MONTHLY LABOUR REQUIREMENTS.....................................................................................25
4.2.4 MONTHLY PRODUCTION COST.........................................................................................25
4.3 PRODUCTION PROCESS..............................................................................................................25
4.4 REGULATIONS AFFECTING BUSINESS.........................................................................................26
CHAPTER FIVE.........................................................................................................................................27
FINANCIAL PLAN.....................................................................................................................................27
5.1 PRE-OPERATIONAL COST...........................................................................................................27
5.2 WORKING CAPITAL ESTIMATION................................................................................................27
5.3 CASH FLOW PROJECTION FOR YEAR 2028........................................................................................28
PROJECTED CASHFLOW STATEMENT FOR THE YEAR 2029.....................................................................29
CASH FLOW PROJECTON FOR YEAR 2030.................................................................................32
5.4 PROFORMA INCOME STATEMENT....................................................................................................36
5.6 BREAK EVEN POINT ANALYSIS..........................................................................................................38
5.7 PROFITABILITY RATIOS.....................................................................................................................39
5.8 DESIRED FINANCING.........................................................................................................................41
5.9 PROPOSED CAPITALIZATION.............................................................................................................42
vi
EXECUTIVE SUMMARY.
1.0 BUSINESS DESCRIPTION
The business will majorly deal with selling Electric Pumps and services
The business will be ran on the sole proprietorship basis for easy management.
The business is located along Thika Town few meters from Thika sub county
head quarters Garrisa road along a building called West plaza.
The customers to the business will include, Thika market residents, Mbiri
administration police, just but to mention a few.
The business expects to take 56% of the market share that is 8000 people out of
15,000 in the area.
In order for the business to overcome their competitors the price of the goods and
service will be slightly less than those charged by its competitors.
The business will comprise of the following personnel; The manager who is the
sole proprietor, other assistants in the business will be marketing supervisor who
will have a diploma in marketing, Accounts clerk who should have a diploma in
accounts and in addition must have a certificate and above in C.P.A Secretary
having a certificate in secretarial and a security officer, a driver both having
certificate in their area of specialization.
The business will require ksh 30,000 major on major not minor. Kenya shillings
for the purchase of production facilities which will include phase testers, grinders,
vii
multimeter, pliers. Furthermore the business will enhance key maintenance
approaches i.e. preventive and routine maintenances.
The business will expect to meet the pre-operational costs worth 22,850 Kenya
shilling working capital of Ksh 85,900, Kshs 729,300 and Kshs 735,000 for
working years one, two and three respectively.
The business will also be expected to meet the following ratings, contribution
margin 60.25% breakeven of sales of Kshs 873,029.05, gross profit margin of
82.88%, 23.03% and 76.84% for years 1,2 and 3 respectively. The return on
equity for the three consecutive years is expected to be 16.85%,14.85% and
12.6%.
viii
CHAPTER ONE
BUSINESS DESCRIPTION
The business will majorly deal with the electrical accessories that is buying and
selling to customers at domestic and commercial levels. The business will be ran
on the basis of sole proprietorship headed by the owner himself as the manager.
1.1BUSINESS NAME.
The name of the business will be TRIPLE J ELETRIC PUMPS AND SERVICES. I came
up with the business name because I want my enterprise aims to top into the growing
demand for high quality Electric Pumps and services in both residential and commercial
sectors. The name has also simple pronunciation to the customers.
BUSINESS LOGO
I chose this logo because it clearly shows that the enterprise will be dealing with specific
(Electric Pumps and services) construction materials which can be detected on the logo.
The purpose of this business is to outline the key components and strategies for
establishing a successful Electric Pumps and services enterprise in Kenya.
1
1.2 BUSINESS LOCATION AND ADDRESS.
TRIPPLE J ELECTRIC PUMPS AND SERVICES ENTERPRISE will be a
locally owned and operated business. It will be focusing on retails and distribution
of Electric Pumps and services. It will be located along Thika town few meters
from Thika Sub County Headquarters Garrisa Road. It will be along a building
called West plaza, opposite shell petrol station. Our target market will include
home owerners, contractors, architects and interior designers seeking a wide range
of tiles options and premium paints for their projects.
2
1.2.1 BUSINESS ADDRESS
One will identify the business through the following address
The proprietor will be the overall boss of the business thus he is the final
decision maker on any issues that arises basing on the business. This also
creates easy time for the proprietor to get the final solution unlike in
partnership form of business where every individual has to contribute in
finding a solution on any matters arising in the business.
The proprietor enjoys the profit alone thus motivates him to work hard
towards the expansion of the business.
There is high secrecy in the business because the matters will be handled by the
proprietor and remains with him alone.
Besides the advantages above the sole proprietor will be disadvantage through the
following.
In case of any absentees from the owner who is the controller of the
business then the business might stop working.
Low rate of expansion for the business only one person is supposed to
contribute towards the success of the business.
3
Basing on the disadvantages mentioned above the owner of the business will
employ the following techniques so that to overcome them.
The business will employ personnel basing on their qualifications as far as the business is
concerned.
The business will lias with the banks in order to acquire loans in case there is shortage of
money.
The business will also lias with the residents in order to carry out installation for
them in their houses and even in institutions in the area. Training for installation
practice will also be done to those who will the interest.
Finally there will be training offered to those people who may have interest in
turning such like business and they will be demanded to pay for the training, for
example installation. Practice will be offered as a course to people on order to
enable them carry out installation of electricity in the peoples houses.
High initial costs for starting the business will also add uniqueness to the business
because there is non in the area who have such like a business, many people travel
long distances in searching of the electric pumps equipments thus the business
will be a great relieve.
1.7 INDUSTRY.
The business is designed in a manner that it is both commercial and service
nature. This implies that it will serve the customers near Muranga town and
extend up to outside the country (export) basing on its demand and availability of
the products.
There are certain activities that the business will not venture in to. For example
processing of products but it will rather buy the already made product.
To establish the business goals and win their competitors within the shortest time
possible, it should be within three months.
To discover more within the business fraternity by its employees and customers.
5
Expansion of the business by opening several branches within the country
and even outside the country in order to gain more profit.
Through media, the business will be advertised three times per week in order to alert the
customers be aware of the business.
Posters and signposts will be put in several areas along the road heading to different
places so that people can understand easily where the business is.
Also, the owner intends to expand their business after flourishing. They intend
to expand their premise, increase the stock and employ more workers. Pricing
will be such that the products, services and appliances will be as affordable as
possible.
6
CHAPTER TWO
MARKETING PLAN.
TRIPPLE J TILES AND PAINTINGS ENTERPRISE will employ several tactics in
selling the goods and services in order to overcome their activities i.e.
Price – The price of the good will be as per the demand of the customers for example, the
high demanding goods will be charged higher and vice versa but in general the price of
TRIPPLE J TILES AND PAINTINGS ENTERPRISE will be slightly less as compared
to other competitors in order to attract customers, comparatively those customers who
will buy goods in bulk will be offered a discount otGher than those who will buy one
commodity.
Distribution – Those customers who will buy good in bulk will be offered free transport
up to their areas of residation while those who will buy few commodity will be left with
them to carry them all along.
2.1 CUSTOMERS.
Potential customers will include institutional customers, commercial customers and
domestic customers.
Institutional customers.
This will include Muwasco water company, mumbi Girl secondary school,
Magunas supermarket, mukuyu muranga resident Muranga district hospital among
others. They are expected to buy goods in bulk for example generator equipments,
generators almost each year because of the new constructional structures.
7
Commercial customers.
A number of customers will develop some interest in buying of goods from the firm
because of good quality and quantity produced from the business in order to go and
sale them to other people on retail prices. Such like customers will be given
discounts on goods bought from the business. Those customers will therefore be
promoting their business as well as sending goods close to their customers.
These are regular customers which goods can be offered to them on cash or on
credit. These are the customers whose residents are within Muranga market. Since
they are regular customers the business is sure of them coming back for more
products. These customers will have on account book where records of credit
products are made. They will indicate the date, when the products were offered, the
quantity, name, cash and when to pay, finally the signature of the buyer and the
seller. Some of these domestic customers will include, teachers, doctors, business
men and Muranga prison.
8
BUSINESS SHARE NUMBER OF
CUSTOMERS
2.3 COMPETITION.
Danmax Electrical pumps dealers and Nyutu Dealers are the only key
competitors to the business though they are disadvantaged and advantaged as
analyzed below. These two businesses do compile with PATMAX
ELECTRICAL PUMPS DEALERS directly by offering similar goods and
services.
9
STRENGTH AND WEAKNESS ANALYSIS TABLE.
Enough security.
10
Poor transport facilities.
TRIPPLE 5 4 6 5 4 24
J
ELECTRI
C PUMPS
AND
SERVICE
S
DANMA 3 5 4 4 3 19
X
TEXTILE
S
Nyutu 4 4 3 2 1 14
Dealers
Other 2 3 1 2 1 9
11
Small
Businesses
Total 6 6 6 6 6 36
From competition analysis research that was carried out TRIPPLE J ELECTRIC PUMPS
AND SERVICE emerges the winner with the following results.
It is strategically situated in that customers can reach the place very easily and
quickly.
It has qualified, trained and skilled personnel who will perform their duties well
thus better quality goods and services offered.
Advertising.
TRIPPLE J ELECTRIC PUMPS AND SERVICES willing adopt the following methods
in advertising their goods and services.
Use of agents – The agents will be moving around and talk to people on good products
and services offered from business.
Sign posts – This will be placed at strategic places to show the directors of Mawasa
electrical dealers.
12
Media – The
Promotion
For business promotion the following tactics will be used. The business will give
discount to goods and services offered. The business will also take part in exhibition
sand shows this will increase people’s morale. After sale service and giving of
tangible goods to customers will also promote the business.
Demand – The higher the demand of the produces, the higher the price charge
and the lower the price charge.
The quality and quantity of the products – High quality products will be
charged high and vice versa.
Labour – When high labour is used it will lead to high expenditure from the
business thus high prices charged on the goods and services offered.
13
2.6 SALES STRATEGY.
The business will employ selling agents who will not only sale goods to
customers but also to offer service to them.
There will be low prices of goods and services from the business in order to
attract customers and overtake competitors.
Faithfulness after-sale service is also among the tactics that will be offered to
customers in order to encourage and motivate them.
14
CHAPTER THREE.
3.0 ORGANISATION/ MANAGEMENT PLAN.
TRIPPLE J ELECTRIC PUMP AND SERVICES intends to begin with
maintaining a few full time employees which include: owner manager who is
the sole proprietor himself, marketing supervisor, electricians, shop attendants
who will be the key management personnel and others like business agents
among others.
Qualifications
Must have a working experience of not less than five years in the field.
Qualifications
15
Must have a working experience of not less than two years. Prefarably in
consruction field.
To carry out research and establishing sound marketing strategies in the business.
Establish good relationship between the customers and the business by improving
communication networks.
Electricians (2 posts)
Qualifications
Should be trustworthy.
16
Provision of technical services to customers such as domestic wiring, after sales service like
demonstration of the working performance of electrical goods and appliances.
Shop attendants
Qualifications.
Must be trustful.
MANAGER
MARKETING OTHER
ELECTRICIANS
SUPERVISOR PERSONEL
17
3.3 OTHER PERSONNEL
BUSINESS AGENT (1 POST)
Qualifications.
Self motivated.
Hard working
Assisting the marketing supervisor to implement laid down marketing tactics such
as promotion.
Advertisement will be conducted through posters, friends, agents and the media.
Training
18
The business will enhance support in training its staff members for efficient
service reproduction and up date them with the new technological changes. This
will be provided as follows:-
Orientation.
Apprenticeship.
Untrained yet potential individuals will after recruitment be trained and allowed
to deliver for the business.
Promotion
Promotion in the business will solely depend on the good job performance.
Discipline.
Loyalty of individuals
Field experience
Level of education.
19
3.5 REMUNERATION AND INCENTIVES.
JOB NUMBER SALARY HOUSE MEDCAL TOTAL
TITLE PERSONNEL ALLOWANCE ALLOWANC
E
Business
agent
Trade license from the trade and industry ministry, municipal council worthy 5,400 p.a
and 1,000 Kenya shillings respectively.
Health certificate from Muranga district level six hospital worthy Kshs. 800 per annum.
(b) By law.
20
The employees will belong to the national social security fund (N.S.S.F) and
10% of their salary will be catering for this.
The employees will pay a 7% valued added tax (V.A.T) to the government per
annum.
At least every employee will be insured with the Insurance Company Limited
(C.F.C) Kahuro.
SUPPORT SERVICES.
21
CHAPTER FOUR
This will be done regularly on the electrical equipment such as the generator and blowers.
This will include dismantling and cleaning the internal structure of the equipment in
question using a multon cloth wet with petrol or diesel.
Any loose and faulty parts will be tightened and replaced respectively.
22
This maintenance type will be meant to avoid disruptions and minimize, production cost.
It will be carried out on already faulty and/ but functional to avoid possible
failure.
The maintenance will be aimed at avoiding disruption of services and saving the
available resources.
This maintenance will be carried out on equipments which have already failed.
Wider stock
Where the owner will strive to keep many of the customers requested goods on
display.
23
Remuneration.
The business intends to offer better salaries and wages to its employees to
promote and motivate them towards wonderful production of goods and services
to customers. On the job training will also be observed.
Customers to this business will be handled kindly and the business will practice
trustworthiness towards its customers.
After sales services will always be encouraged both within the business premises
and up to the customer’s residences to maximize on the business reliability. The
business will have an agent who will do field promotion.
Detergent 3,500
Total 46,200
24
4.2.3 MONTHLY LABOUR REQUIREMENTS.
PERSONNEL AMOUNT (KSHS)
Electricians 15,000
Total 48,700
Total 504,630
25
In case of any processing issue the customer will always be allowed to meet either the
marketing manager or the owner manager.
Customers will be allowed to express their needs to the shop attendants and electricians
who will offer goods and services.
At least customers will be thanked for buying and paying for a service or any other
concern and will be allowed to leave at pleasure.
Customers entering the shop will also be guarded by the shop attendant and security
officers cautioned against any dangerous equipment.
The workers will be allowed to register with the Kenya National Hospital Insurance Fund
(NHIF) to assure them of their health safety.
At least every employee will be insured with the C.F.C Insurance Company.
Workers will be allowed to join workers union in order for them to be aware of their
rights and protection against any problems facing them.
The business will also be insured against thefty and fire in order to have maximum
assurance of sales to customers at any time of demand
The business will also register with the international standard of measurements in order
for it to provide better quality and quantity.
26
CHAPTER FIVE
FINANCIAL PLAN.
5.1 PRE-OPERATIONAL COST.
NUMBER DESCRIPTION COSTS (KSHS)
1 License 500
Banking charges
5 500
Electricity installation
6 1,000
Legal fees
7 2,000
Rent
8 1,000
Furniture fittings.
9 1,000
TOTAL 11,300
27
5.3 CASH FLOW PROJECTION FOR YEAR 2028
Description Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Cash sales 62,000 72,150 60,650 71,00 77,000 58,150 63,000 41,650 56,000 60,000 67,000 56,150 744,500
0
Discounts 8,000 9,500 7,000 9,000 9,500 8,500 8,000 10,000 10,500 9,000 9,000 8,000 106,000
received
Total 77,000 81,650 77,650 80,00 86,500 76,650 71,000 66,650 66,650 76,000 76,000 71,650 907,250
0
Cash outflow
Purchase 25,000 30,000 25,000 30,00 35,000 25,000 20,000 15,000 15,000 25,000 25,000 2,000 290,000
0
Electricity 500 500 500 500 500 500 500 500 500 500 500 500 6,000
Wages/ salary 48,700 48,700 48,700 48,70 48,700 48,700 48,700 48,700 48,700 48,700 48,700 48,700 584,400
28
0
License 450 450 450 450 450 450 450 450 450 450 450 450 5,400
Total 74,650 79,650 74,650 79,65 84,650 74,650 63,650 64,650 74,650 74,650 74,650 69,650 885,800
0
Surplus/ deficit 2,350 2,000 3,000 350 1,850 2,000 1,350 2,000 1,850 1,350 1,350 2,000 21,450
Accumulated 2,350 4,350 7,350 7,700 9,550 11,550 12,900 14900 16,750 18,100 19,450 21,450
Loan repayment and interest on loan ends on march this third year
particul JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTA
ars L
Opening 146810 142310 12319 125490 11729 113690 136890 16187 20599 24549 27439 306070 208950
balance 0 0 00 00 00 0 0 00 00 00 00 0 00
Cash 80000 76000 90000 30000 10000 200000 400000 45000 40000 15000 10000 4000O 564000
sales 0 0 0
29
Debtors 20000 30000 20000 40000 40000 20000 30000 40000 40000 20000 20000 50000 568000
Total 176810 154910 15569 149400 14190 158690 196390 19689 24189 27599 31649 347170 271078
cash 0 0 00 0 00 0 0 00 00 00 00 0 00
flow
Cash
out
Pre 150000 150000 15000 150000 15000 150000 150000 15000 15000 15000 15000 150000 180000
operatio 0 0 0 0 0 0 0
nal cost
Purchas 60000 50000 45000 30000 45000 60000 56000 80000 70000 89000 45000 34700 657900
es 0 0
Paymen 20000 3000O 20000 30000 20000 30000 20000 10000 30000 20000 23000 20000 460000
t to
creditor
s
Salaries 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 30000
and
wages
Rent 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000 300000
Electrici 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 4000 65000
30
ty
Transpo 3000 4000 4000 4000 4000 4000 4000 4000 4000 4000 4000 3000 70000
rt
Insuran 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 3000 60000
ce
Loan 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 60000
payment
Interest 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 5000 15000
on loan
Total 345000 317200 30200 322000 35500 318000 350000 39500 30500 42100 41100 421720 421720
cash 0 0 0 0 0 0 0 0
flow out
Net cash 142310 123119 12549 117290 12689 161890 205990 24549 27439 30607 32837 228906 228906
flow of 00 00 00 0 00 00 00 00 00 00 00 00 00
the
month
31
CASH FLOW PROJECTON FOR YEAR 2030
particu JAN FEB MAR APRIL MAY JUNE JULY AUGU SEPT OCT NOV DEC TOTA
lars ST L
Openin 2289060 2234060 2107060 2042260 1977360 191366 18540 179636 1738460 16813600 1606160 16813600 211231
g 0 0 0 0 0 00 600 00 0 0 600
balanc
e
Owner 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 60000
s
equity
Cash 45000 60000 100000 1115000 100000 105000 11000 112000 100000 122000 261000 270000 615000
sales 0 0
Debtor 10000 10000 20000 30000 40000 2000 40000 40000 30000 30000 79000 79000 214391
s 600
Total 2299560 2299560 2193260 2197000 2053400 202660 19436 188696 1830860 17742600 1720360 164600 441400
cash in 0 0 0 0 0 0 600 00 0 0 0
flow
32
Cash
out
flow
Pre- 300300 100000 350000 360000 365000 350000 35600 360000 360000 36000 356000 340000 239900
operati 0 0
onal
cost
Purcha 100000 120000 180000 186000 186000 187000 18700 187000 189000 187000 186000 19000 239900
ses 0 0
Payme 150000 1600000 190000 192000 187000 160000 17600 189000 160000 180000 170000 16900 250800
nt to 0 0 0
credito
r
Salarie 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 47000 456400
s and 0
wages
Rent 25000 25000 25000 25000 25000 25000 25000 25000 25000 25000 250000 25000 300000
Electri 2000 2000 2000 2000 200 2000 2000 2000 2000 2000 20000 2000 24000
33
city
Water 2000 2000 3000 1000 1000 24000 3000 1000 2300 2000 2000 20000 19000
Teleph 3000 20000 3000 2000 4000 30000 2000 1000 23000 4500 2000 5000 30000
one
Transp 5000 5000 5000 4000 5000 5000 6000 4000 4000 4000 5000 4000 48000
ort
Advert 10000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 12000
isemen
t
Insura 3000 3000 3000 3000 3000 3000 300 3000 3000 3000 3000 3000 48000
nce
Taxes 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 72000
Toal 655000 747000 853000 868000 880000 890000 89600 906000 924000 929000 1142000 1253000 104670
cash 0 0
out
Net 2234060 2172360 2042260 1977360 1913660 185406 17963 179636 1738460 16061600 1520760 17693000 203924
cash
34
for the 0 0 0 0 0 00 600 00 0 0 600
month
35
5.4 PROFORMA INCOME STATEMENT.
DESCRIPTION YEAR 1 YEAR 2 YEAR 3
Expenses
36
5.5 PROFORMA BALANCE SHEET
Fixed assets
Depreciation
Current assets
Current liabilities
Bank loan - - -
37
Owner’s equity 95,272.50 113,200 135,100
Sales 744,750
Purchases 290,000
Electricity 6,000
Contribution 448,750
Sales
= 448,750 x 100
774,750
= 60.26%
38
FIXED COSTS
License 5,400
Contribution margin
= 579,000 x 100%
60.26%
= Kshs. 960,836.38
Sales
39
744,750 = 82.88%
745,750 = 83.04%
807,500 = 76.84%
Equity contribution
115,272.50 = 13.96%
123,200 = 13.67%
135,100 = 12.60%
40
(c) Return on investment
Total investment
Owner’s equity
115,272.50 = 13.96%
123,200 = 134.67%
135,100 = 12.60%
41
Owner’s Equity 115,272.50
APPENDIX
42
PIG SITE MAP
43