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Thirteen Questions A Business Process Map Should Answer
Thirteen Questions A Business Process Map Should Answer
Answer
Most organizations are managed vertically, where the organization chart lays
out a hierarchical structure of management responsibilities and accountabilities.
In contrast, workflows horizontally, through business processes crossing those
vertical boundaries. The effective management of work is defined by the
individual ownership of those processes. The Process Owner is assigned a
specific process and is responsible for developing, analyzing and continuously
improving the process.