AFM 132

Unit 10: Human resources

management (HRM)
Prof. David Ha
Nov. 15

Please sit in your groups this week to continue

working on the End of Term Assignment 
Recap – Consider how Unit 9 + now Unit 10 addresses
7.2 The Business Model Canvas (BMC) – Delivering value

2
Enjoying this taste of HRM in AFM 132?

 Consider the following:

 HRM 200 Human Resources Management

 https://uwaterloo.ca/psychology/human-resources-management-program/courses/course-
overviews

 Using your electives to complete an HRM Minor

 Connect with your Academic Advisor

3
Unit 10: Human resources management

 Unit 10 Learning Outcomes:

 Describe the role of Human Resources Management (HRM) in large and small organizations

 Identify and describe the 5 steps of the Employee Lifecycle (Recruitment, Onboarding,
Development, Retention, Offboarding)

 Provide examples of laws and regulations that impact employees in the workplace

 Describe the common trends in HRM today

4
Topics for discussion

 Unit 10: Human resources management

 10.1 – Introduction to Human Resources Management (HRM)

 10.2 – The Employee Lifecycle (ELC)

 10.3 – HRM legislation

 10.4 – Trends in HRM

5
Beyond the readings…
 Employee burnout is on the rise – Are 4-day workweeks a solution?

 https://www.forbes.com/sites/ashleystahl/2022/05/12/are-four-day-workweeks-the-next-
big-thing/?sh=17439a792207
 Consider how Microsoft piloted a 4-day workweek in Japan

 Some takeaways


6
10.1 Introduction to Human Resources Management (HRM)
 Human resources management

 How to manage people, a valuable (and expensive) resource

 Consider HRM responsibilities in

 Small organizations

 Large organizations

 What you should know

 Employee Lifecycle (ELC)

 HRM legislation – Changing laws/regulations

 Top trends in HRM today

7
10.1 Introduction to Human Resources Management (HRM)
 Beyond the readings…

 Have your sights set on the CFO’s office? What you need
to know
 https://www.cpacanada.ca/en/news/accounting/the-
profession/cpas-cfo-career

 Some takeaways

8
10.2 The Employee Lifecycle (ELC)
 Employee Lifecycle – How employees move through a company, and consists
of:

An employer’s brand? = “the image of your organization as a "great place to work"

in the mind of current employees and key stakeholders in the external market
(active and passive candidates, clients, customers and other key stakeholders).”
– Brett Minchington, MBA, Author of Employer Brand Leadership

9
10.2 The Employee Lifecycle (ELC) – Recruitment
 Recruitment – Attracting/selecting talent that fits the needs for
roles in the company
 5-step recruitment plan:
 1) Prepare a job description – Can specify responsibilities, working conditions,
connections with other roles, experiences/skills required

 2) Recruitment tools – Internal vs. external

 3) Screening applicants – Consider software, phone interviews, scanning social media, and
background checks

 4) Interview top candidates

 Interview planning – Who’s involved, logistics, how to evaluate, how to select

 Interview questions – Job ability, personality, ask for questions, consider employment assessments

 5) Offer the job

10
10.2 The Employee Lifecycle (ELC) – Onboarding
 Onboarding – Orientation for new employees

 Time/resources to learn about the company, role/responsibilities, and meet

co-workers

 Reinforce company mission, vision, and values

 Examples of company policies/procedures shared:

 codes of conduct

 dress codes

 work hours

 workplace health and safety

 confidentiality requirements

 performance evaluation

 security

 emergency procedures

11
10.2 The Employee Lifecycle (ELC) – Development
 Development – Enhance potential of employees (professionally and
personally) through learning opportunities to develop skills/abilities
short and long term
 With spending on training/development, 3-5% more productivity and increased employee
satisfaction
 Consider tracking “success” – Tests, monitoring performance

 Development opportunities
General Leadership development
 On-the-job training  Coaching

 Off-the-job training  Understudy positions

 Online training  Job rotation

 Apprenticeship programs

 Job simulations

12
10.2 The Employee Lifecycle (ELC) – Development
 Performance evaluations (appraisals) – Measure actual
performance against standards to make decisions
 1) Establish/communicate standards

 2) Evaluate performance

 3) Share/discuss results

 4) Make decisions

Remember me?

13
End of Term Assignment – How you can use class time

 Week 10
 Consider professional sources and analysis on how your company
 creates value
 delivers value

 Week 11
 Consider professional sources and analysis on opportunities/threats that could impact how
your company captures value
 Week 12
 Collaborate to finalize your submission – Review and edits

14