CASSIE ANDRESEN (she/her) .

Seattle, WA || (360) 515-6662 || CassieMae945@Gmail.com || LinkedIn

EDUCATION & CERTIFICATIONS .

Arizona State University– Tempe, AZ Graduation - Dec 2023
Focus in Organizational Leadership: Project Management; GPA 4.0
Google, Inc. Completion - Dec 2022
Project Management Professional Certificate
Western Washington University – Bellingham, WA Attended Sept 2016-Mar 2020
Focus in Psychology and History; Presidential Scholarship
. EXPERIENCE .
Modern Aviation Marketing & PR –Seattle, WA 2020 – Present
Project Managing Consultant
Oversees operations, finances, and scheduling in UAS and marketing projects using an Agile
project management methodology. Makes appropriate arrangements to help meet the needs of clients in
modern aviation marketing. Coordinates, and ensures projects are completed on time and efficiently.
Starbucks Coffee Company
Tryer Innovation Lab – Seattle, WA 2022 – Present
Lab Partner
Collects data by working with implementation specialists to provide feedback to Project Managers.
Cross-functionally cooperates with program teams to simulate tests in order to improve partner experiences
and operational standards in Starbucks stores.
Reserve Roastery – Seattle, WA 2021 – 2022
Training Team/Events Team
Trained, supervised, and guided new Siren Retail employees throughout their first weeks of training
and beyond. Managed schedules, ran breaks, taught advanced coffee skills and shared knowledge about
brewing, storytelling, crafting, and passion for service. Created an exclusive experience for guests wanting to
learn about Seattle, the Roastery, and Starbucks. Crafted beverages for guided coffee tastings and gave tours of
the Roastery while sharing knowledge of the space, coffee journeys, and the city.
Barista/Baker
Used coffee knowledge, Reserve insight, and collaborated as part of a unit to provide excellent
customer service, craft exclusive beverages for guests, and created food in the Princi Bakery.

Core Store Operations– Bellingham, WA 2019 – 2020

Barista
Worked as part of a team to efficiently and productively prepare and serve drinks within shops.
Handled money, used interpersonal skills daily, and managed organization and upkeep of stores. Traveled to 6
different stores to assist when necessary.

Skydive Snohomish – Snohomish, WA 2021

Manifest Staff: Customer Service Representative
 CASSIE ANDRESEN (she/her) .
Seattle, WA || (360) 515-6662 || CassieMae945@Gmail.com || LinkedIn
Created reservations, effectively assisted and scheduled clients for skydives. Handled waivers and
legal paperwork, and led training classes. Answered customer inquiries online, in person, and over the phone.
Used a variety of online tools, as well as Microsoft Office and Google Suite, daily for projects.

VOLUNTEER EXPERIENCE .
Western Washington University – Bellingham, WA 2017 – 2020
WWU GC Director
Managed Western Washington University LGBTQIA+ performing arts group, managed and facilitated
large groups of up to 45 individuals, and put on events at least 4 times per year. Directed 6 hours per week,
taught and managed other directors up to 10 hours per week. Organized, coordinated and promoted all events.

SKILLS & HIGHLIGHTS .

+ Collaborative & Problem-Solving Leader + Proficient in Microsoft Office + Google Suite
+ Excellent Written + Verbal Communication + Exceptional Interpersonal Skills
+ 2023 Starbucks W.I.N. Event Facilitator, with Erin Jones, Author/Activist/Educator