RESUME

Amir Abdul Shaikh

Sr No.145, Jai Hind Chowk,
Near Munjoba Temple,
Ghorpadi Gaon, Pune- 411001

Contact #: 9860248754
Email: uask4amir12345@gmail.com

Goal:

A Suitable position in the organization where my skills could be harnessed to upgrade my learning process and
simultaneously achieves organization’s objective in an efficient and self-motivated manner, I am always fascinated
towards learning, capable of taking responsibilities.

Educational Qualifications:

Institute Board / University Grade

S.S.C NIOS Board Passing Year 2011

H.S.C NIOS Board Passing Year 2018

Other Skills:

Basic Computer Knowledge.

Work Experience:

Credence Resources Management

(From 22 March 2016 to 22 Oct 2018)
Designation: Customer Service Executive
Job Role:
Worked as Collection Agent for US process.
Demand Shore
[Worked for 8 months from
20may2019.
Designation: Research Analyst
Job Role:
• Worked as Research Analyst for Demand Shore.

Concentrix Daksh Services India Pvt. Ltd.

[From 31st December 2019 to 28th March 2021
Designation: Senior Representative Operations
Job Role:
• Provide technical support to Advance Auto Parts store team members in clear and concise manner.
• Work on tickets assigned by level 1 agent for technical assistance. Following up on the tickets at the right time.
Configure new printers, computers and scanners for the store.
• Handling the queries of the store workers related to hardware equipment’s and software.
• Assist the level 1 agent and help and guide them with the queries and solutions so that they could assist the caller
in a better way.

AM Info Web Pvt. Ltd.

[From 8th November 2021 to till date
Designation: Case Processing Executive
Job Role:
• Dealing with Copy Service Portals.
• Calling hospitals confirming custodian & making online cards payments.
• Dealing with all legal services

Personal Details

Date of Birth : 18/05/1991

Gender : Male

Nationality : Indian

Marital Status : Unmarried

Languages known : English, Hindi, Marathi & Urdu

 : Reading, Playing games and riding bikes.
Hobbies

Place: Pune, MH Date:

(Amir Abdul Shaikh)