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  • Complain Etihad

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    futurepatel8192
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    A customer called Etihad Airline's customer service to reschedule a flight for their family. The representative initially quoted a price of $695 total but after placing the customer on hold for 15 minutes, increased the price to $930 per passenger. The customer argued they were misled about the price but the representative refused to honor the original quote. The customer believes they were cheated and is seeking help resolving the issue.

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    A customer called Etihad Airline's customer service to reschedule a flight for their family. The representative initially quoted a price of $695 total but after placing the customer on hold for 15 minutes, increased the price to $930 per passenger. The customer argued they were misled about the price but the representative refused to honor the original quote. The customer believes they were cheated and is seeking help resolving the issue.

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    8 views1 page

    Complain Etihad

    Uploaded by

    futurepatel8192
    A customer called Etihad Airline's customer service to reschedule a flight for their family. The representative initially quoted a price of $695 total but after placing the customer on hold for 15 minutes, increased the price to $930 per passenger. The customer argued they were misled about the price but the representative refused to honor the original quote. The customer believes they were cheated and is seeking help resolving the issue.

    Copyright:

    © All Rights Reserved
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    of 1

    On November 03, 2023, I called customer service flight operated by Etihad Airline for reschedule my

    flight tickets for my family. Throughout the conversation the representative told me I must pay $695 for
    all passengers (I asked him 3 times), so I agreed to pay that price than he holds me for around 15min and
    said that I must pay $930/passenger. I was so confused. Then I realized that their tickets price went up so
    they do not want to give me flight reschedule in same amount, I have argued with him, but he was not
    accepting and say me you can do whatever you want but we do not give to pay $930/passenger. I think I
    got cheated by airline. Please help me out with my issue

    I understand that you may require further information to proceed, and I am more than willing to provide
    any necessary details or supporting evidence to aid in your investigation.

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