Virtual Assistant

Kabeermladan360@gmail.com kabirmusaladan +2349066338661 Zaria, Kaduna, Nigeria

PROFILE SUMMARY
Highly skilled virtual assistant with expertise in executive assistance, copywriting, content creation, digital
marketing, graphics design, social media management, AI, and customer relationship management.
Proven track record in spearheading successful marketing campaigns, enhancing customer satisfaction,
fostering partnerships, and streamlining operations. Proficient in various software and tools, with a strong
focus on efficiency, attention to detail, and effective communication. Ready to contribute to organizational
success as a versatile and results-driven virtual assistant.
SKILLS/COMPETENCIES
Executive Assistance Content Creation Copywriting Digital Marketing E-commerce

Social Media Management CRM Graphic Design Video Editing PPC Marketing
Artificial Intelligence AI Prompt Engineering Sales

EDUCATION

2022 – Present | Ahmadu Bello University Zaria, Nigeria

Bachelor’s Degree in Human Physiology (Ongoing)

2018 – 2020 | Federal University Dutse, Jigawa, Nigeria

IJMB (A Level) Matriculation Examination

2015 – 2018 | Salem Group of Schools Dutse, Jigawa, Nigeria

Senior School Certificate

WORK EXPERIENCE

SmartHome Company
Distributor | December, 2022 - Present
• Spearheaded successful marketing and sales campaigns for SmartHome's charcoal stoves, resulting
in a 25% increase in monthly sales within the first quarter.
• Leveraged a strategic blend of offline and online media to engage and convert customers, leading
to a 15% growth in customer base.
• Implemented highly targeted Facebook and Instagram ad campaigns, resulting in a 30% increase in
brand visibility and a 10% rise in sales conversions.
Inflolinx Tech
Admin Assistant | December, 2019 – March, 2022
• Proactively engaged with key customers, resulting in a 20% increase in customer satisfaction ratings
and a substantial decrease in customer churn.
• Cultivated strong collaborative relationships with key partners, leading to a massive increase in joint
business initiatives and a 25% growth in revenue from partnership ventures.
• Played a pivotal role in enhancing company branding through the implementation of targeted
marketing strategies, resulting in a 10% increase in brand recognition within the target market.
• Streamlined coordination of calendars and events with customers, ensuring seamless scheduling and
organization, and achieving a 20% reduction in scheduling conflicts.
• Developed and nurtured partnership relationships with existing customers, leading to a 15% increase
in customer retention and a significant rise in referral business.
• Efficiently managed schedules, deadlines, and business operations, resulting in a 20% improvement
in operational efficiency and productivity.
• Implemented an organized system for client records and documents, reducing retrieval time by 15%
and improving data accuracy.
• Handled photocopying, printing, and scanning of documents with precision and timeliness, ensuring
smooth administrative operations.
• Demonstrated exceptional attention to detail and accuracy while performing data entry and
spreadsheet tasks, resulting in error-free data management and improved decision-making
processes.
Mega Eatery
Sales Rep/Supervisor | February, 2018 – June, 2019
• Delivered outstanding customer service by promptly addressing inquiries about menu items,
resulting in a 15% increase in customer satisfaction scores.
• Maintained impeccable cleanliness standards and supervised restaurant operations, resulting in a
20% improvement in cleanliness ratings and a 10% increase in operational efficiency.
• Prepared comprehensive reports on sales and restaurant activities, providing valuable insights for
management decision-making and contributing to a 12% increase in revenue.
• Assisted customers and co-workers with a focus on their needs, resulting in a 10% increase in
positive customer feedback and a cohesive team environment.
• Implemented effective inventory management strategies, ensuring the proper usage and availability
of cleaning supplies and equipment, resulting in a 15% reduction in supply waste and cost savings.

ACCOMPLISHMENTS
• Created a portfolio of over 20 captivating and informative articles across diverse niches including self-
improvement, digital marketing, and health & wellness, garnering high praise from clients and
generating a significant increase in online readership and engagement. (Remote)
• Crafted compelling and error-free product descriptions for up to eight e-commerce vendors within the
fashion and educational industries, resulting in a substantial boost in sales and an enhanced customer
experience. (Remote)
• Designed visually appealing social media graphics accompanied by captivating copies for various
businesses, resulting in a remarkable increase in daily engagement, brand awareness, and a substantial
growth in their online presence. (Remote)
• Achieved outstanding sales performance by individually selling over 20 SmartHome products,
leveraging a combination of PPC, digital marketing strategies, and effective offline sales techniques,
resulting in significant revenue growth. (Hybrid)
• Created a breakthrough copy for SmartHome product's sales page, leading to a potential revenue
generation of over $2000 in less than three months, showcasing persuasive language and compelling
value propositions that enticed customers to make purchasing decisions. (Hybrid)
 PORTFOLIO

• Content Writing work samples

• Copywriting work sample
• Graphics Design work samples
• Video Editing work samples
Google drive folder: https://drive.google.com/drive/folders/1-5_UaYukIpYEnXIHL8geqaiCxMcrSAbA

SOFTWARE/TOOLS PROFICIENCY

• Microsoft Office Suites (Advanced)

• WordPress CMS (Intermediate)
• Google Apps & Suites (Intermediate to Advanced)
• Adobe Packages (Intermediate)
• Canva (Advanced)
• Hootsuite (Advanced)
• HubSpot CRM (Intermediate to advanced)

LANGUAGE PROFICIENCY

English - Very good in spoken and written

Hausa - Native
Arabic - Good in spoken and written

REFERENCES

Available on request.